Claimed

Axis Bank Complaints & Reviews

2.6
Last updated Apr 22, 2024
Complaints 12951
Resolved
6557
Unresolved
6394
Quick Links
Statistics
Share
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Axis Bank
Customer Service Contacts

Axis Bank Phone Numbers

Toll free
1800 103 5577
2501
1147
Phone
+91 22 2764 8000
1341
711

Axis Bank Website

Axis Bank Head Office Address

Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 214

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Senthill1068
from Coimbatore, Tamil Nadu
Report
Copy

unable to claim pf

Hi,

I worked in axis bank from september2016 to october2017. I want to claim my pf. I don't know to whom i want to contact. I contacted the brach where i serviced. They asked me to contact the hr in rs puram, coimbatore branch. Hr said, he doesn't help with this as he don't know how to claim pf. He asked me to, write mail to [protected]@axisbank.com

I sent mail. But mail not getting delivered to this email id. No...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Abira Guha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no transaction information

Address:Kolkata, West Bengal, 700017

Please note that i'm facing problem with axis bank for a long time now. Recently i have facing problems on 2 issues:

1. One amount of 1611.9/- got credited to my credit card account but did not get reflected.

2. An amount of rs. 1641.9/- which was my last month credit card bill, was paid on 29th nov'19 but not showing in my account.

Kindly solve this one. Service of the bank is degrading like anything...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sushanta Mondal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of my max life policy

Sir,
My self soma adhikary and i am a account holder of your bank. My branch is baguiati. Somedays ago your representive come my home and told me that i invest 25000 rupees in fd for five years. Thats why i sign that form. When i recive the bond there has been differents written in bond, so i want my payback. I surrender the bond. But two months has been gone i didnt recive any ammount. My account no is [protected].
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bubbles Sandhu
from Delhi, Delhi
Report
Copy

misbehaviour with senior citizen

Address:211-Ambica vihar, paschim Vihar New Delhi 110087, New Delhi, Delhi, 110087

I am a senior citizens and retired acp from delhi police and holding an account in axis bank branch (Meera bagh, new delhi 110087) from last 10 years. I and my family members have our account in this bank only as a priority costomer. My greviennce is that the personnel manager mr vipin kukereja is a man of very rude behaviour, lacking any compassion and service to the coustmer especially seniors. He never picks up the call and is busy on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ress
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account got blocked /freeze without information

Address:Dehradun, Uttarakhand, 493221

Firstly i have opened axis bank asap account through mobile app, and i have completed my kyc and signature in the bank even after that in axis bank mobile app its still shows that i have to complete my kyc from the bank. I have visited the bank many time and the staff and bank manager has told the its a technical error and my kyc is up to date, but after a year its gets closed automatically and the bank manager is telling that my kyc was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajit Sheth
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card update charger

Address:pratapkunj society vasna, 380007

I have neo credit card from axis bank
A few days ago there was a call from axis bank
From axis bank it was like updating your credit card
Neo card updet to my zone card
My card number is [protected]
My statement has gotten 500 + 18% plus
Sir i have not reported any of this and therefore i will give this money i talk to many call centers and i get no response from there
Sir,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ram96516
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my debit card permanently blocked but no reason

My axis debit card not yet activated. Many time contact customer care and nearest branch.
My debit card blocked some reason and block and replace option used in axis mobile banking app card delivered but no activation in debit card visit nearest branch customer assistant told old debit card active. At the time 2 debit card used in axis atm but 2 debit card block in message received in my phone. Please resolved the problem
Acc...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhik101
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate one assist services and refund me the money

Address:Hinjewadi, Pune, Maharashtra, 700127

I had received a call from axis bank, and today an amount of rs. 1899 has been debited from my account. This has been done without my consent and understanding. Please cancel my subscription of one assist and refund me the amount.

My one assist relationship no. Is 5700296.

My debit card ends with 5010.

Please let me know if any other information is required....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
উৎপল কুমার বসু
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong address entry in a policy

Address:Kolkata, West Bengal

Sir,
Your agent had made a max life assured wealth plan, policy no[protected]. But i am yet to receive the policy kit. On contacting her over the phone she shows aggressive attitude. On reviewing all the mail i found that she deliberately put wrong address, that's why it was not delivered to me. She indulges me tp go to the consumer forum if i can.
At this point i made my decision to sever all relationship with axis bank unless...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shivang Bhatnagar
from Gharaunda, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am not able to get money in my axis asap account. please do the needful.

Address:120/7 ram Bhawan mohalla Kayasthan,Rohtak, Rohtak, Haryana, 124001

Whenever a person is trying to transfer money in my axis asp account. Bank decline by saying transfer failed. Please do the needful. I got stucked as i need to get and transfer money from my account. I tried calling to the axis asap customer care but failed to report the issue. I have a trust over this bank that this issue is going to be resolve as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
peta srinivas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

swiping amount credited difference and irrelevant charges levied

Address:PETA SATYANARAYANA, SUMANGALI DRESSES, Gajapati, Odisha, 761200

Sir i have taken point of sales machine from axis bank parlakhemundi (Odisha). During january to may 2019 the sales swiped through machine and the amount credited having difference. Several times i had complained to the branch manager, but of no response. The sales swiped for more amount, but the settled amount credited for less amount. I had complained to their corporate office, yet no resolution please help me in this matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jandhyala Visalakshi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag never reaches

Address:Hyderabad, Telangana, 500089

I paid for a online fastag with axis bank on 18th november, 2019.

There is no response for the number of emails i have sent them, nor i am able to get connected to their phone line which has been prominently given, saying in case of any issue please call them on[protected]. It will get connected, but no one will respond and is on wait.

Pathetic service from axis.

Hope they improve and cater...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikhil Kochrekar
from Badlapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3rd time complaining rs20498 debited from my account

Address:Thane, Maharashtra, 421503

I tried calling the customer care number about this but there's no response. Rs 20498 is debited from my account without any prior notice. They just completely swept my account now it has zero balance. I don't know who to contact about this. I saw many people complaining about the same issue some of them have received a reply but it isn't resolved yet. I hope i get my money back. I'm so frustrated right now. I'm not receiving any response...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kaustubh.choudhary
from Raipur, Chhattisgarh
Report
Copy

account deducted

Address:H 1, Scheme No 54, Vijay Nagar, Indore, Madhya Pradesh, 452010, 452016

Dear axis,

I have received following messages today, that say:

Message 1:

"dear customer, mandates reference no: utib[protected] issued to icici bank limitd with value 14040 and frequency adhoc is accepted for the account number ending with xxxxxxxxxxx2675.in case of any issues please get in touch with your branch."

Message 2:

"your a/c 772675 is debited by rs....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pulakbaran Chakrabarty
from Kolkata, West Bengal
Report
Copy

issue of credit card without taking the consent

Address:AXIS BANK LTD, Credit Card Operations, Gigaplex,4th Floor, NPC 1, Building No 1, Plot No1, 5,MIDC, Airoli Knowledge Park, Airoli, Navi Mumbai, Kolkata, West Bengal, 400708

I had been issued a credit card of miles & more bearing number 5593xxxx xxxx 7430. I had not asked the card and accordingly i contacted my axis bank branch. I requested for cancelling the same one month's before. Even after the regular dialogue and assurance, i received the bill against that card.
Now why should be harassed by your credit card department and why the said card was not stopped/ cancelled? Is it not harassment of a senior...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lipun P Varghese
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate one assist service from my axis bank account

Hi,

Last day i got a call from one of the axis bank executive, in that call they are explained some of the plan named one assist or something like that. After that call my account got debited rs. 1899. Actually i don't want this service. I contacted many of the axis bank customer care numbers. But not got a proper response for the same. I want to deactivate this service. Please do the needful and let me know....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SaiTeja08
from Mumbai, Maharashtra
Report
Copy

unauthorised transaction of 588 rupees

Address:YSR, Andhra Pradesh

Money of 588 rupees have been debited from my bank account stating ecom pur/google* and i even dont know anything about and why the money have been debited... Could you please look into the issue and let me know why the amount have been debited...
If it is debited by any mistake can i know when i would get my refund...
For what the money have been debited...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Montyagar
from Saharanpur, Uttar Pradesh
Report
Copy

unable to pay loan amount

Address:R 14/85 RAJ NAGAR GHAZIABAD, UTTAR PRADESH 201002, Ghaziabad, Uttar Pradesh, 201002

Dear All,
This is to inform u that i m ex- employee of axis bank ltd and i had a personal loan due to s9me reason i left the bank and after that i was jobless for 11 months and from three months i m doing the job and my backlog is high due to that i m unable to give the installments. The employee of the bank name Mr. Tanuj Sharma sitting in Noida sec 128 Axis House in loan department.
He is calling my family members and misbehaving...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anjanmandal
from Kharagpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

info: sign. verf. chrgs mandate regst/

Address:IIT KHARAGPUR, LLR HALL ROOM NO: B340, Munger, Bihar, 721302

Dear customer, your a/c 660301 is debited by rs. 118 on 27nov19. Avbl bal: rs. #.00. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] for dispute use your debit card, atleast once in 180 days on purchase transactions to keep your personal accidental insurance...

What is this why money is debited
Never see any bank debit money like this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonali Mali
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding axis bank sign. verf. chrgs mandate regst/ stop

Address:Sangli, Maharashtra, 416416

Dear team,

I have received following message today, which says
Message 1 at 1:57pm -
Hello! Your a/c no. 515154 has been debited by rs. 118 on 27nov19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

I don't think i have issued any such mandate.
Could you please help me to understand what is going...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy