Axis Bank Complaints & Reviews

I have credit card of axis bank. On 18/11/19 unauthorized international transaction done from my credit card of amount 16700.
I have not participate or authorized the above transaction. The card is in my possession all the times.
I submit the all documents to bank for resolution.
I raise the complaint to axis bank. My complaint no. Is 57015821.

I am a customer of axis bank. I have a complaint for demand draft issue, axis bank employe tell me your demand draft is right but in my demand draft name is wrong. On 1 dd name of two person so i compaint about of axis bank employee please solve my quiries.
My dd is not paasses in my acount so iwant to clear my dd fast. I request to if possible to solve so please fast....

I am not getting monthly e-statements from bank since july 2019.
When i write to axis customer care centre, they send me statement with an advise not to respond on that mail. I cannot communicate with anyone in complaint cell of axis to resolve my grievance. My issue has been persisting for almost 6 months. If this bad service from axis bank continues, i have no other choice except to close the bank accounts when i visit india. My customer id:[protected]

Hi,

This is Gopinath, my mobile: [protected]

My issues is I am able to check the account balance from atm with debit card but unable to with draw money. When I tried to withdraw money I got the following message: "Sorry, this card is not authorized for use at this point."

I tried many times even in other bank atm's, but same message.

Please do needful...

As i opened new account in axis bank on dated[protected] but without my acknowledgement they deducted rs. 354/- on dated[protected] i haven't any information about the same even didn't received any call form bank or bank employees. Requesting you please cancelled this and closed my account i didn't want to be continue where transparency is not available

I had mistakenly transferred money from my account to unknown person acc (Wanted to transfer it to my friends account but mistakenly transferred to unknown person). On the same day i called icici cc (Customer care) and they asked me to go to my home branch and complain about it. On the next day i have submitted application in home brach with all details. The assistant manager replied to me that he will send this request to the bank where the unknown person holds the account. On further query my bank says that there is no response from icici bank. It has been almost been five month but i have not received my money. Kindly help me.

My acc no: [protected]
My bank ifsc: utib0001901
My bank: axis bank

I was supposed to send it to boobalan a, acc no:[protected] of ifsc code: icic0000915 of icici bank. But typed the last two digits wrong (96 instead of 69).

Wrong acc no:[protected]
Bank: icici bank

Amount transferred: 13, 000/-

Transfer date: 18/06/2019

Dear team,
This is with regards to above mentioned account that has been reported
With a written-off status in the repayment history track record with
My credit bureau report.

Its not a credit accound, its a savings
Account but reported my credit report entry is axis bank other
[protected], written-off status,
So pls clear to my cibil standard....

My amount was debited from axis bank account, while i use facebook through mobile app. A pop-up message flashed as "facebook update version" i tap on it. Unfortunately, i recieved three transaction messages at "pur/facebkads/fb. Me". I does not linked any bank details to facebook, yet money has been debited. Kindly refund money as earlier as possible.

Harassment from axis bank credit card deptt

Sat 11/23/2019 1:33 pm
Customer. [protected]@axisbank.com

No response since march 2019, to wrongful billing from axis bank and their constant avoidance to address the complaint, inspite of complaining to the principal nodal officer of axis bank repeatedly.

I summarise below the complaint.

1. I purchased a air ticket from american airlines for my sister on 27 march 2019, which i cancelled immediately thereafter since i had wrongly purchased a non refundable ticket. American airlines immediately confirmed to me by e mail that they had "voided" this transaction and would not charge me anything for this transaction.
2. Thereafter i purchased a refundable ticket with the same particulars for which was charged to my credit card. My sister travelled on this ticket without any problems.
3. American airlines sends email voiding the transaction march 2019

4. Based on this, axis bank reverses the debit with a corresponding credit in my april credit card statement.
5. On the request of one of axis bank customer service executive, american airlines sends another e mail to me giving all details and reconfirming the voiding of the transaction. (See encl)
6. Suddenly, after six months, axis bank re-raise this debit in my sept statement!!! Plus interest thereon!!

7. Since this i have been corresponding continuously with axis bank customer service as well as pr nodal officer — but no relief. Instead only apologies and copy/paste replies of "having taken up with the relevant deptt."

I am a senior citizen and am feeling totally harassed and extorted with the response from axis bank.

Prashanta aditya sharma

Axis bank credit card no: xxxx xxxx xxxx xxxx

I have paid rs 1100 through icici bank to axis bank fastag.

I have received a confirmation that the amount rs 1100 is passed on to axis bank fastag account number and my vehicle number

However axis bank is not showing credit to my fastag.

When i lodged complaint with axis bank portal, they are closing the case with out any explanation or action

Sunil phatak

A few days ago i was visited my nearest axis bank branch (Jyoti colony) because i need a new current account for my business.
And they check my doc. And say your account will be open within 7-8 days.
But after 15 to 16 days branch says your request is canceled due to some issue.
But in starting i told him about this issue and they say not a big problem, so the whole point is branch waste my time and doesn't give me complete information.
And the two people are completely liable for this.
Hemant kumar shahi (Branch sales manager)
Waseem ahmed
So, i request to the axis bank to take action.

Date of incident - 21st November, 2019

Toady me and my son decide to get him enrolled for a badminton class. Hence we went to a nearby academy, they told me that i need pay quarterly fee of INR 10200. Thats the time i decide to pay his bill through my Axis Bank credit card. But the amount got declined, which left me a great embarrassment. I thought might be some issue with the bank server. Unfortunately this is the only credit card i use and carry. I need call my wife to make the payment. Then i reached home and just to check what is the issue with them because my got got declined some on couple of my previous transaction as well.
I checked my Mobile banking and got the biggest surprise that without my knowledge they reduced my credit limit. This made me extremely annoyed because I have been using their card quite extensively and making all the payment on timely manner. And I use this card for most of my business travel as well. Never felt so betrayed by any bank before.
I called their customer care to check this again and the response i get from them was Statement 1"Sir every 6 months bank increase or decrease the credit limit so this is done automatically". Statement 2 "You can wait for offer from the bank to increase the limit". This is time i felt like Axis bank treat their customer no less than a dog. Whenever they want they will through the treat and customer has to catch and they will take it back whenever they want.
This is extremely disheartening for the customer who is been associated with this bank for last 8 years, i have a SB account, Personal Loan account, Credit Card all with AXIS. Now i seriously feel like a dog to wait for them to through a treat called increase my credit limit.

Its such an embarrassment for a father in front of his son that he could not pay even for hobby class. I feel so ashamed and humiliated after the entire incident.

Very unfortunate that in India we cannot sue the bank on such an unprofessional act. This incident has made me think, are these bank are reliable, how can a customer trust in an emergency situation. On a whole i cannot trust AXIS bank in future. Good lesson learned, you should not trust this bank at all.

I have not given any mandate and received the following message.

Dear Customer, Mandates reference No: UTIB[protected] issued to NJ INDIA INVEST PVT LTD with value 500000 and frequency Adhoc is accepted for the account number ending with XXXXXXXXXXX1821 . In case of any issues please get in touch with your branch.

Kindly solve my number is [protected]

Since last 7 days registering our request to send person at our shop to surrender the edc swipe machine with tid no 49378381 mid - [protected] but one has come to attend to our service request.
Visited to our nearest axis bank, madhapur, hyderabad with surrender application but they were not aware of the rule for this surrendered, asked us to contact helpline.
Our outlet is closed so please initiate this process of taking back the edc machine verifone with imei-[protected] at the earliest.
Hope your office will be kind enough to help in this matter.

Regards
Sarkars kitchen
Madhapur
Hyderabad
[protected] / [protected] / [protected]

Hello

This is to bring to your notice that i have transferred the amount via imps of rs 15000 from account no [protected] axis bank hyderabad branch to account number [protected] sbi bhavanipuram branch vijayawada on 20-nov-19 around 11 am
The amount was debited from my account but is not getting reflected in beneficiary account.

The imps ref#[protected].

I hereby request you to look...

Hi
I had fraudulent transactions happened on my debit card with out my concern or otp as below on 19th nov 19

Account number : [protected]

19th nov 19 from ecom pur/google *googl/g.co/helppay#/191

I lost inr 820 with out my involvement, i never deal with this site for any transaction in the past.
Request you to help me and refund back my amount.
And i dont want this again in future.
Please let me know if you need any other information.

Hello team,

Unauthorized multiples transactions had happened suddenly within minutes without any concern.

Transactions date : 20/11/2019

Multiple transactions occur through details -
40 - ecom pur/google *youtu/g.co/helppay#/201119/17:20
2000- ecom pur/google *youtu/g.co/helppay#/201119/17:20
2000- ecom pur/google *youtu/g.co/helppay#/201119/17:21
2000- ecom pur/google *youtu/g.co/helppay#/201119/17:21
1000- ecom pur/google *youtu/g.co/helppay#/201119/17:22

Total deducted amount - 7040

I had never used this card on the related payments.
Please investigate this as soon as possible and refund my money back.
And let me know if you need any further information.

Sir when i visited axis bank regarding my loan payments they told me that the intrest rates have been decreased for loans but they didn't inform me regarding same and hence i was not able to get the benifit of revised rates. So in my view it is banks responsibility to inform their customers regarding any change in policies. So it is my humble request that the revised rates be applied to my loan amount as well

One of my colleague in bahrain. His mobile has no network and he is not receiving otp for his online transactions even to his gmail id. I have requested customer care to do the needful. They said the account holder must talk to us, else no information will be provided. I asked them to give the customer care number to reach from bahrain.. They simply repeating that information will be provided only to the account holder. I don't know, what is there in providing the customer care number... Do they have common sense? I am asking the customer care number only to make the account holder to call them... Why can't these silly things are not taken care by axis bank.. It must be sorted out immediately

I had been using the axis sb account of [protected] and my contact is [protected] (Whatsapp also available) so found many consildated charges i will mention the amt with date and kindly reverse all and save the customers.
In the year of 2017
21st jan rs.500+tax
18th mar rs.498+74
15th apr rs. 55
11th nov rs. 80
And in the year 2018
10th march rs.765+175 as tax
So total coming around rs.2000 rupees and kindly make sure u reverse all this or issue as dd