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Axis Bank Complaints & Reviews

2.6
Updated: May 25, 2026
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Axis Bank reviews & complaints page 218

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S
SaiTeja08
from Mumbai, Maharashtra
Nov 28, 2019
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Address: YSR, Andhra Pradesh

Money of 588 rupees have been debited from my bank account stating ecom pur/google* and i even dont know anything about and why the money have been debited... Could you please look into the issue and let me know why the amount have been debited...
If it is debited by any mistake can i know when i would get my refund...
For what the money have been debited
Axis Bank customer support has been notified about the posted complaint.
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    M
    Montyagar
    from Saharanpur, Uttar Pradesh
    Nov 27, 2019
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    Address: R 14/85 RAJ NAGAR GHAZIABAD, UTTAR PRADESH 201002, Ghaziabad, Uttar Pradesh, 201002

    Dear All,
    This is to inform u that i m ex- employee of axis bank ltd and i had a personal loan due to s9me reason i left the bank and after that i was jobless for 11 months and from three months i m doing the job and my backlog is high due to that i m unable to give the installments. The employee of the bank name Mr. Tanuj Sharma sitting in Noida sec 128 Axis House in loan department.
    He is calling my family members and misbehaving with them. He is using foul language with my mother and brother and sister in law and he has given threat that he will go to my sister in laws school where she works and will create a scene there.
    Please look into this matter and take the strict action against him or i will proceed with the legal action.

    Sir he is harrasing me mentally which is effecting my health and my family.

    Please do the needful and solve this matter.

    Regards,
    Harsh Agarwal
    [protected]
    Harsh.[protected]@gmail.com
    Axis Bank customer support has been notified about the posted complaint.
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      A
      anjanmandal
      from Kharagpur, West Bengal
      Nov 27, 2019
      Resolved
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      Resolved

      Address: IIT KHARAGPUR, LLR HALL ROOM NO: B340, Munger, Bihar, 721302

      Dear customer, your a/c 660301 is debited by rs. 118 on 27nov19. Avbl bal: rs. #.00. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] for dispute use your debit card, atleast once in 180 days on purchase transactions to keep your personal accidental insurance...

      What is this why money is debited
      Never see any bank debit money like this
      Dec 29, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 27, 2019
      Axis Bank Customer Care's response
      Hi, we are here to help! Please share with us your registered contact number and we will get back shortly.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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        S
        Sonali Mali
        from Pune, Maharashtra
        Nov 27, 2019
        Resolved
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        Resolved

        Address: Sangli, Maharashtra, 416416

        Dear team,

        I have received following message today, which says
        Message 1 at 1:57pm -
        Hello! Your a/c no. 515154 has been debited by rs. 118 on 27nov19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

        I don't think i have issued any such mandate.
        Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

        Best regards,
        Avadut k. Katkar.
        Dec 29, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 27, 2019
        Axis Bank Customer Care's response
        Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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          P
          pvnkr
          from Mumbai, Maharashtra
          Nov 26, 2019
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          Address: Thrissur, Kerala

          When i bought my car last year, the dealer fixed Axis bank Fastag on my car.

          It worked only ONCE for me. After that everytime i use it, it gets rejected. The toll people say I've no balance. But in the Axis bank account, it shows I've balance.

          I tried calling the Axis Bank Fastag customer care. They NEVER PICKS THE CALL.

          I contacted the dealer who put me into trouble by providing such a useless product. But they say I've to contact the customer care.

          I've been trying to contact the customer care for last 6 months. Not even one time they picked.

          I suggest everyone to avoid buying Axis Bank Fastag. It's daylight loot and cheating.

          I'm going to file a complaint against the bank.

          People, please stay away from Axis bank Fastag.

          Thank you.
          Praveen
          Axis Bank customer support has been notified about the posted complaint.
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            K
            Kaurbrinder13
            from Noida, Uttar Pradesh
            Nov 26, 2019
            Resolved
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            Resolved

            Address: Udham Singh Nagar, Uttarakhand, 263153

            This is in your reference that i have done a payment on 20 november 2019 for my driving licence of 1950 and as per my record that payment was a fraud as that payment was not related to driving licence because i have done the payment again which was only 200. Now i am requesting you please refund the amount of 1950 as soon as possible so that i should not create any trouble to your company.
            Dec 27, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 26, 2019
            Axis Bank Customer Care's response
            Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
            Axis bank has deducted an amount of Rs 590 from my account has consolidated charges. I got a message saying charges for cheque bounce. I've not used cheques for atleast last 10 years in this account. The avg amount in my account would be only less than Rs 5000 every month. Please give me an explanation or reverse the amount back to my account.
            Axis Bank Customer Care's response, Nov 27, 2019
            Verified Support
            Hi, please share your registered contact number and we will get back to you at the earliest. Regards, Team Axis Bank.
            Today when i checked my account 1100rshas been deducted. Why it has been deducted i dont no. But it shows as a deduction for consolidated charges. I request you to solve my eequest as soon as possible. Other wise i m going to close my account.
            Axis Bank Customer Care's response, Nov 28, 2019
            Verified Support
            Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
            I Have a Company Salary Account Type SAPPM. 12/10/19 Deducted Consolidated Charges with GST 350+
            Now, 9/11/19 Deducted Same Consolidated Charges with GST 977.why this Charges. This is too much. This is my Money. Axis Bank Fraud. How, date you deducted. This is not charges. Theft. Give me right details. Refund my Amount 977.
            Axis Bank Customer Care's response, Nov 27, 2019
            Verified Support
            Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              M
              maulesh1
              from Daman, Daman and Diu
              Nov 26, 2019
              Resolved
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              Resolved

              Address: Valsad, Gujarat, 396191

              I have credit card of axis bank. On 18/11/19 unauthorized international transaction done from my credit card of amount 16700.
              I have not participate or authorized the above transaction. The card is in my possession all the times.
              I submit the all documents to bank for resolution.
              I raise the complaint to axis bank. My complaint no. Is 57015821.
              Dec 28, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 27, 2019
              Axis Bank Customer Care's response
              Hi, we tried reaching you today, however, we were unable to connect as the number was switched off. Request you to share an alternate number, so that we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
              My registered mobile number [protected] my account no. [protected] i havnt completed my kyc but only 6 months have been passed i have 6 months of time to complete it and my money also got debited kindly reactive my account and credit the entire amount and i m unable to contact customer support also
              Axis Bank Customer Care's response, Nov 28, 2019
              Verified Support
              Hi, we tried reaching you today, however, we were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
              I have an saving account. Today 09/11/2019 suddenly 469+GST 18% rupees deducted from my Acount as consolidated charges for A/c.
              Please help last month also deducted.
              Axis Bank Customer Care's response, Nov 27, 2019
              Verified Support
              Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                S
                sonu farhad
                from Mumbai, Maharashtra
                Nov 26, 2019
                Resolved
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                Resolved

                demand draft

                Address: Siwan,Bihar, 841226

                I am a customer of axis bank. I have a complaint for demand draft issue, axis bank employe tell me your demand draft is right but in my demand draft name is wrong. On 1 dd name of two person so i compaint about of axis bank employee please solve my quiries.
                My dd is not paasses in my acount so iwant to clear my dd fast. I request to if possible to solve so please fast....
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                T
                Thiagarajan Srinivasan
                Nov 25, 2019
                Resolved
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                Resolved

                Address: 556112

                I am not getting monthly e-statements from bank since july 2019.
                When i write to axis customer care centre, they send me statement with an advise not to respond on that mail. I cannot communicate with anyone in complaint cell of axis to resolve my grievance. My issue has been persisting for almost 6 months. If this bad service from axis bank continues, i have no other choice except to close the bank accounts when i visit india. My customer id:[protected]
                Jan 15, 2020
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 10, 2019
                Axis Bank Customer Care's response
                Hi, thanks for writing in. We are here to help! Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-statement-1.aspx Regards, Team Axis Bank.
                Amazon has given me a reference no and tell me to contact bank for the refund my money is UKIQDN80000K1RNLQ75
                Please reply me as fast as possible because 48989 is a huge amount
                Axis Bank Customer Care's response, Nov 27, 2019
                Verified Support
                Hi, we are here to help and request you to raise a dispute at the given link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx Regards, Team Axis Bank.
                Good evening sir iam apply credit card with in 14days but not received registration ID or credit card
                My account no - [protected]
                I always see consolidated charges on my account. Do I need to know what this consolidation charges before u deduct from account . They simply deduct my account
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                  G
                  Gopinath Pigili
                  from Bengaluru, Karnataka
                  Nov 26, 2019
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                  Address: kalyan nagar, 560043

                  Hi,

                  This is Gopinath, my mobile: [protected]

                  My issues is I am able to check the account balance from atm with debit card but unable to with draw money. When I tried to withdraw money I got the following message: "Sorry, this card is not authorized for use at this point."

                  I tried many times even in other bank atm's, but same message.

                  Please do needful...
                  Axis Bank customer support has been notified about the posted complaint.
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                    A
                    AmitSah82
                    from NAGPUR, Maharashtra
                    Nov 25, 2019
                    Resolved
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                    Resolved

                    Address: House No: C 5/ B, New KEC Colony,, MIDC Industrial Area, Butibori,, Suyog Colony II, Nagpur, Maharashtra, 441122

                    As i opened new account in axis bank on dated[protected] but without my acknowledgement they deducted rs. 354/- on dated[protected] i haven't any information about the same even didn't received any call form bank or bank employees. Requesting you please cancelled this and closed my account i didn't want to be continue where transparency is not available
                    Feb 13, 2020
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 25, 2019
                    Axis Bank Customer Care's response
                    Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                    Nov 30, 2019
                    Updated by AmitSah82
                    [protected] or [protected]
                    Verified Support
                    Jan 13, 2020
                    Axis Bank Customer Care's response
                    Hi, we have tried reaching you on multiple occasions, however, the number was not reachable. Request you to share us the alternate number and preferred time to contact. Regards, Team Axis Bank
                    Mar 27, 2020
                    Updated by AmitSah82
                    PLEASE SHARE YOUR NUMBER I WILL CONTACT YOU ACCORDINGLY
                    Respected sir
                    i am custmer of axis bank my loan account number is lpr[protected]. I change my instolment in another bank but your officer is not give any information of this reason. I want to
                    go axis bank to bank of baroda.My instolment date is dt 10.Please help me shortly

                    your faith full
                    ajit.V trambadiya
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                      Manjeeth Rai
                      from Mumbai, Maharashtra
                      Nov 25, 2019
                      Resolved
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                      Resolved

                      I had mistakenly transferred money from my account to unknown person acc (Wanted to transfer it to my friends account but mistakenly transferred to unknown person). On the same day i called icici cc (Customer care) and they asked me to go to my home branch and complain about it. On the next day i have submitted application in home brach with all details. The assistant manager replied to me that he will send this request to the bank where the unknown person holds the account. On further query my bank says that there is no response from icici bank. It has been almost been five month but i have not received my money. Kindly help me.

                      My acc no: [protected]
                      My bank ifsc: utib0001901
                      My bank: axis bank

                      I was supposed to send it to boobalan a, acc no:[protected] of ifsc code: icic0000915 of icici bank. But typed the last two digits wrong (96 instead of 69).

                      Wrong acc no:[protected]
                      Bank: icici bank

                      Amount transferred: 13, 000/-

                      Transfer date: 18/06/2019
                      Dec 29, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 26, 2019
                      Axis Bank Customer Care's response
                      Hi, we are here to help! Please DM us your alternate contact number and we will get back shortly. Regards, Team Axis Bank.
                      I have problem to online transaction I am not getting one time password OTP
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                        S
                        S.Ramachandramoorthi
                        from Mumbai, Maharashtra
                        Nov 25, 2019
                        Resolved
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                        Resolved

                        Address: Vvd, Thoothukudi, Tamil Nadu, 628704

                        Dear team,
                        This is with regards to above mentioned account that has been reported
                        With a written-off status in the repayment history track record with
                        My credit bureau report.

                        Its not a credit accound, its a savings
                        Account but reported my credit report entry is axis bank other
                        [protected], written-off status,
                        So pls clear to my cibil standard.
                        Jan 25, 2020
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Nov 25, 2019
                        Updated by S.Ramachandramoorthi
                        Its a savings account not a loan account so kindly consider clear my cibil entry report
                        Verified Support
                        Dec 16, 2019
                        Axis Bank Customer Care's response
                        Hi, we understand your concern in the referred matter has been resolved. Please treat this incident in isolation and continue to give us the opportunity to serve you. Regards, Team Axis Bank.
                        Its good to resolve my status.tks team
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                          senapathula murali
                          from Mumbai, Maharashtra
                          Nov 24, 2019
                          Resolved
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                          Resolved

                          Address: 58-10-100, Old Karasa, Ramalayam Street, N.A.D Post, Land Mark: Indian Oil Petrol Bunk, Old Karasa, Visakhapatnam, Andhra Pradesh, 530009
                          Website: PUR/FACEBKADS/fb.me

                          My amount was debited from axis bank account, while i use facebook through mobile app. A pop-up message flashed as "facebook update version" i tap on it. Unfortunately, i recieved three transaction messages at "pur/facebkads/fb. Me". I does not linked any bank details to facebook, yet money has been debited. Kindly refund money as earlier as possible.
                          Dec 26, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 25, 2019
                          Axis Bank Customer Care's response
                          Hi, we are here to help! Please share your registered contact number and we will get back shortly. Regards, Team Axis Bank.
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                            pasman
                            from Noida, Uttar Pradesh
                            Nov 24, 2019
                            Resolved
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                            Resolved

                            Harassment from axis bank credit card deptt

                            Sat 11/23/2019 1:33 pm
                            Customer. [protected]@axisbank.com

                            No response since march 2019, to wrongful billing from axis bank and their constant avoidance to address the complaint, inspite of complaining to the principal nodal officer of axis bank repeatedly.

                            I summarise below the complaint.

                            1. I purchased a air ticket from american airlines for my sister on 27 march 2019, which i cancelled immediately thereafter since i had wrongly purchased a non refundable ticket. American airlines immediately confirmed to me by e mail that they had "voided" this transaction and would not charge me anything for this transaction.
                            2. Thereafter i purchased a refundable ticket with the same particulars for which was charged to my credit card. My sister travelled on this ticket without any problems.
                            3. American airlines sends email voiding the transaction march 2019

                            4. Based on this, axis bank reverses the debit with a corresponding credit in my april credit card statement.
                            5. On the request of one of axis bank customer service executive, american airlines sends another e mail to me giving all details and reconfirming the voiding of the transaction. (See encl)
                            6. Suddenly, after six months, axis bank re-raise this debit in my sept statement!!! Plus interest thereon!!

                            7. Since this i have been corresponding continuously with axis bank customer service as well as pr nodal officer — but no relief. Instead only apologies and copy/paste replies of "having taken up with the relevant deptt."

                            I am a senior citizen and am feeling totally harassed and extorted with the response from axis bank.

                            Prashanta aditya sharma

                            Axis bank credit card no: xxxx xxxx xxxx xxxx
                            Dec 29, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 25, 2019
                            Axis Bank Customer Care's response
                            Hi, we regret the inconvenience caused. Please provide us with your registered contact number through a DM and we will get back at the earliest.
                            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                            What is a DM??
                            Axis Bank Customer Care's response, Nov 25, 2019
                            Verified Support
                            Hi, we regret the inconvenience caused. Please provide us with your registered contact number and we will get back at the earliest. Regards, Team Axis Bank.
                            [protected]
                            Axis Bank Customer Care's response, Nov 26, 2019
                            Verified Support
                            Hi, we tried reaching you today, however, we were unable to connect as the number was switched off. We request you to share with us an alternate contact number and we will get in touch with you to offer the necessary assistance. Regards, Team Axis Bank.
                            pasman's [Complaint's author] reply, Dec 6, 2019
                            My alternate mobile No: 6399869790

                            P A Sharma
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                              spSunilphatak
                              Nov 22, 2019
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                              Address: 2ND FLOOR LANE NO. 11 BHANDARAKAR RD, , BEHIND TITAN, Pune, Maharashtra, 411004

                              I have paid rs 1100 through icici bank to axis bank fastag.

                              I have received a confirmation that the amount rs 1100 is passed on to axis bank fastag account number and my vehicle number

                              However axis bank is not showing credit to my fastag.

                              When i lodged complaint with axis bank portal, they are closing the case with out any explanation or action

                              Sunil phatak
                              Axis Bank customer support has been notified about the posted complaint.
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                                priyanshu.kumar
                                from Delhi, Delhi
                                Nov 22, 2019
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                A few days ago i was visited my nearest axis bank branch (Jyoti colony) because i need a new current account for my business.
                                And they check my doc. And say your account will be open within 7-8 days.
                                But after 15 to 16 days branch says your request is canceled due to some issue.
                                But in starting i told him about this issue and they say not a big problem, so the whole point is branch waste my time and doesn't give me complete information.
                                And the two people are completely liable for this.
                                Hemant kumar shahi (Branch sales manager)
                                Waseem ahmed
                                So, i request to the axis bank to take action.
                                Dec 29, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 22, 2019
                                Axis Bank Customer Care's response
                                Hi, we are here to help! Please share your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                  Arvindan Lakshmi Kumar
                                  from Yamunanagar, Haryana
                                  Nov 21, 2019
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                                  Address: Faridabad, Haryana, 121002

                                  Date of incident - 21st November, 2019

                                  Toady me and my son decide to get him enrolled for a badminton class. Hence we went to a nearby academy, they told me that i need pay quarterly fee of INR 10200. Thats the time i decide to pay his bill through my Axis Bank credit card. But the amount got declined, which left me a great embarrassment. I thought might be some issue with the bank server. Unfortunately this is the only credit card i use and carry. I need call my wife to make the payment. Then i reached home and just to check what is the issue with them because my got got declined some on couple of my previous transaction as well.
                                  I checked my Mobile banking and got the biggest surprise that without my knowledge they reduced my credit limit. This made me extremely annoyed because I have been using their card quite extensively and making all the payment on timely manner. And I use this card for most of my business travel as well. Never felt so betrayed by any bank before.
                                  I called their customer care to check this again and the response i get from them was Statement 1"Sir every 6 months bank increase or decrease the credit limit so this is done automatically". Statement 2 "You can wait for offer from the bank to increase the limit". This is time i felt like Axis bank treat their customer no less than a dog. Whenever they want they will through the treat and customer has to catch and they will take it back whenever they want.
                                  This is extremely disheartening for the customer who is been associated with this bank for last 8 years, i have a SB account, Personal Loan account, Credit Card all with AXIS. Now i seriously feel like a dog to wait for them to through a treat called increase my credit limit.

                                  Its such an embarrassment for a father in front of his son that he could not pay even for hobby class. I feel so ashamed and humiliated after the entire incident.

                                  Very unfortunate that in India we cannot sue the bank on such an unprofessional act. This incident has made me think, are these bank are reliable, how can a customer trust in an emergency situation. On a whole i cannot trust AXIS bank in future. Good lesson learned, you should not trust this bank at all.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    KushagraRaj
                                    from Mumbai, Maharashtra
                                    Nov 21, 2019
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                                    I have not given any mandate and received the following message.

                                    Dear Customer, Mandates reference No: UTIB[protected] issued to NJ INDIA INVEST PVT LTD with value 500000 and frequency Adhoc is accepted for the account number ending with XXXXXXXXXXX1821 . In case of any issues please get in touch with your branch.

                                    Kindly solve my number is [protected]
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Dear sir,
                                    AT 6th nov 2019 my account balance is 193 .then 63 and now -5908 you told mi how it possible. i already told that close my account due to your too many cutting charges...please do somthing why this is happened. otherwise i have to do police complaint against axis bank.
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                                      sarkarskitchen
                                      from Hyderabad, Telangana
                                      Nov 21, 2019
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                                      Address: Sarkars kitchen aurondaya colony madhapur, Hyderabad, Andhra Pradesh, 500081

                                      Since last 7 days registering our request to send person at our shop to surrender the edc swipe machine with tid no 49378381 mid - [protected] but one has come to attend to our service request.
                                      Visited to our nearest axis bank, madhapur, hyderabad with surrender application but they were not aware of the rule for this surrendered, asked us to contact helpline.
                                      Our outlet is closed so please initiate this process of taking back the edc machine verifone with imei-[protected] at the earliest.
                                      Hope your office will be kind enough to help in this matter.

                                      Regards
                                      Sarkars kitchen
                                      Madhapur
                                      Hyderabad
                                      [protected] / [protected] / [protected]
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 21, 2019
                                      Axis Bank Customer Care's response
                                      Hi, we regret the inconvenience caused. We acknowledge your concern. We wish to inform you that we are currently pursuing the matter and will revert you with the status shortly. Request your co-operation in the interim. Regards, Team Axis Bank
                                      Verified Support
                                      Nov 25, 2019
                                      Axis Bank Customer Care's response
                                      Hi, our branch official will get in touch with you shortly. Regards, Team Axis Bank.
                                      Nov 26, 2019
                                      Updated by sarkarskitchen
                                      no bank personnel has come to attend to this complaint
                                      ""Since last 7 days registering our request to send person at our shop to surrender the edc swipe machine with tid no 49378381 mid - [protected] but one has come to attend to our service request.
                                      Visited to our nearest axis bank, madhapur, hyderabad with surrender application but they were not aware of the rule for this surrendered, asked us to contact helpline.
                                      Our outlet is closed so please initiate this process of taking back the edc machine verifone with imei-[protected] at the earliest.
                                      Hope your office will be kind enough to help in this matter.

                                      Regards
                                      Sarkars kitchen
                                      Madhapur
                                      Hyderabad
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