This is marlin xavier. T, i have chosen axis bank as my business account in september 2019, at the time of choosing bank they offered like
We can do any number of cash deposit at any branch or cdm, but now they are deducting money from my account for every transactions. They have charged me 41, 103.98/- as consolidated charges and [protected]@18% on charge as 7398.72%... My current account number is [protected], please take the necessary action against it and refund my amount back as soon as possible.
Thanks and regards
Marlinxavier. T
Dec 12, 2019
Complaint marked as Resolved
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2019
Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
regards
prathap
[protected]