Axis Bank Complaints & Reviews

I had ordered a product from amazon on 30 september 2019 and paid using google pay upi linked to my axis account. I had later cancelled the product. Amazon has generated refund on 3rd october 2019. However i have not received the refund yet. Amazon people are confident that the problem is from axis side since they have given reference number of refund. But axis bank customer care keeps saying that the reference number is of the order placed and not the refund. Amazon said that upi transfers have same reference for order and refund. Kindly look into the matter.

Sir on dated, 12/10/2019, i transferred, amount from my state bank of india saving account to my axix bank account, 30000 rs.
Details of my state bank saving bank account-[protected],
ifc code-sbin0003913,
my axix bank details- account number-[protected]
ifc code-utib0000142,
reference number of state bank of india-p1910122321336142177254, utr number[protected], but after passing 04 days amount...

I deposited two cheques for rs.25000/- each on 28.09.2019 and filled up fds form on the same date. Due to not crediting one cheques proceeds rs25000/ in due course i cancelled fdr opened on 9.10.2019 due to honouring of 5 cheques totalling rs.13000/- as the balance not permitted to honour it. Surprised that 2nd cheques proceeds credited in my account on 14.10.2019., no such appropriate answar given by axis bank chandanagore br. (Sb a/c no.[protected]) i loss 15 days interest. Please enquire and pay interest in due course failing which i proceed to ombadsman rbi for redressal.

I have raised a complaint to axis bank regarding refund of 400 which seller has initiated on 4th of oct and axis bank has not yet processed it and whenever i ask they always saying to raise a dispute form to seller, but the seller clearly came with transaction id for the refund and axis bank is not ready to trace the refund

Please make the refund available in my credit card as soon as possible and dont give lame excuses...

Actually sir, i bought t-shirt from amazon but there was size issue so i had to cancel it but amazon said when i called that he refunded the money but the money didn't credit in my account. Amazon said fill a charge dispute form but bank didn't agree to accept this form he says that we only discuss about your debited prblm not credited prbl plz help me.

In the name of consolidate charges axis bank deducted my balance near about rs.25000/- in 5 months and now they put my account in minus about rs.41, 000/- and the branch members are very rude while asking to close my account they neglecting it always asking to pay the minus amount and they are telling that we have given you services of that minus amount so you have to pay it.
Bank not given me any type of amount in my hand or not cleared...

Hi, i have salary account in axis bank & when i checked my balance they have deducted 1600 rs and showing -699 rs balance = total 2300 from my account written as consolidated charges. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples... So please help me and refund my 2300 rs.. Thanks...

Last 3 years i am using axis bank saving accounts. I have done few onlune transaction. And deposit money vai cash deposit machine. More over i check my balance deducted last four consolidated charges like 300, 600, 700, 42. That's too much amount will deducted my account. I have contact branch and ask about details they said consolidated charges. What's the reason for too much amount deducted.. You done a limitless charges. I lost 1642 rs in last 6 month... Tell me why you sould do such a thing. I am totally hate about your banking service.

14/09/19
I'm Flipkart online website Oct 1 order Realme 5 phone + screen protection phone price 8999-/ +1 rs screen protection price but cash urgent so I'm cancel my order Flipkart said Oct 11 8999-/ credit my account Oct 2 rs 1 credit. rs 1 credit successful but Oct 11 8999-/ not credit I'm call Flipkart customer care Flipkart said already seller send the amount you please contact axis bank or customer care Flipkart send my email order with the bank transaction I'd and Auth code.
this I'd and auth code I'm go to my brunch but bankes said bank cannot track this id
So please help and fast credit my Rs 8999-/ please fast proceed this my request so the reason cash I need urgent.
My bank registered mobile number:[protected]
Account number:[protected]
IFSC code:UTIB0000398
Customer name:John Abraham
Email: [protected]@gmail.com
order with the bank transaction id: 5699388739706548203054 and Auth code: 004966. Please immediately help..
Your help me I'm believe...
By axis bank customer

Hi team,

My account was blocked and unable to process in between few months, suddenly amount of 5382 has been debited for consolidated charges of account.

Account was blocked for more than 6 months and unable to do transactions. Suddenly sunday (13-oct-19) 5382 has been debited.

Please revert back the account and you people are debiting like such amount.

Kindly reverse back the amount.

Regards,
K. Nandhini

Dear sir
We have purchased a fdr with your bank as per detail below :-
Fdr no. :- [protected], amount - rs 150000/- dt. 28/06/2011

Above fdr provided to your akola branch as lien for bank guarantee.
Now at present we are not enjoying any bg with your bank but above fdr is still not released,
After a lot of reminder and request at your branch till date we have not received the fdr duly released.
So you are hereby requested to look into the matter and release our fdr or deposit matured amount in our bank account no. [protected].
If above issue not sort out immediately, we will go into court of justice.
Thanking you

Today i went axis bank shikohabad to withdraw 2.30 lacs. I am in hurry so i gave the cheque to avdesh and request him to payment. Avdesh gave the cheque to teller ajeet kumar and come back to me and said wait it will be done. After 20 min. I went to teller counter for payment i ask him for payment he said why are you came here send avdesh here i said tell me any problem he start miss beheviour to me and clear my cheque in 30 min

Firstly bank dedicated rs.1287.5 and rs.231.75 without any reason stating consolidated charge and gst.

Now, new messages received from bank saying "consolidated charges (Sep-2019) for a/c no. Xxxx7118:
Value added sms alert fee: rs 15
Cash transaction fee: rs 1272.5
Total: rs 1287.5 (Excl gst)."

Not acceptable. Want refund of my hard earned money.

Axis bank has charged me 4900 on my savings account till this month. But the bank has not notified or informed me about the charges via any mail or sms or call. When i checked casually today, i was surprised to see it is -4900 rs. It was my salary account a few years ago and the bank itself converted the account to savings without my confirmation. This is cheating from the bank whom we trusted with our money. No a good way to make money.

I, ghanshyam have a current account in axis bank in the name of my company "narmada buildcon pvt ltd" in west-janakpuri, new delhi axis bank branch. My company is doing very good and maintaining the account very well. Then on 14 july 2014, my son mohit met with a serious car accident & went to coma for about 4 months and still his treatment is going on. Then as any father will do, my concentration shifted to my son's health instead of business and my company started going in loss. To my sudden shock, axis bank freezed my company's account & even after so many requests they didn't revived my company's account, even i was ready to pay penalty of inr3500 at that time but they didn't and told me to open a new current account in my company's name. The minimum balance requirement of that new account was inr25000 and i was maintaining that account very well all the time. But to my sudden shock, the account went in negative all of a sudden after 8-10 months & upon asking the branch for the same, they told me that they charged the penalty of that old account from this account.
How could they do this in case of geniune problem of a father. Request you to help a father in his geniune problem & get the amount reversed to my account which was deducted & waive off all the penalties from my account.

I have reached out to axis bank customer support team multiple times to get the status of refund which was done by error. The merchant confirmed that the reversal is initiated from their end and it is bank who will be getting a refund in a week's time. This happened on 29th september, 2019 and till date i have called almost 5-6 times to axis bank customer support team. Today (October 13th, 2019) i called again to ask the status and today they said send the screenshot to www.axisbank.com and if i am trying to do the same the web chat is reflecting as "all the agents are busy supporting others. Please come back later".
Well i do not mind repeating the same thing again. However, if there is a process, then i believe it should be followed and for the same thing, i should not be following up again and again.
I do not think axis bank should claim as the best customer support.

I made a transaction at flipkart for flight booking on 30-september 2019 but transaction got failed as confirmed by flipkart that they didn't received the money and still there is no refund more than 7 working days already passed. Even i contacted the axis customer care as well but didn't receive a satisfactory answer as well as no fixed date given for
Account no. [protected]
Transaction amt : 3113.00 inr.

My account been changed rs.1287.5 and rs.231.75 without any reason as consolidated charge and gst. I did scheduled a neft on saturday 12th oct which is a bank holiday. I added fund today morning. But till then bank charged this fees. There is no reason mentioned, for what this consolidated change is.

Not acceptable. Want refund.

Regards,
Himangshu

Hi dear axis bank team...

I have an axis bank salary account. Every month they are charging me a considered charges. 1. Your a/c 133834 is debited by rs. 15.25 on 12oct19. Avbl bal: rs. 0.00. Info: gst @18% on charge. 2. Your a/c 133834 is debited by rs. 84.75 on 12oct19. Avbl bal: rs. 0.00. Info: consolidated charges for a/c... Like this they are charging every month... Kindly take action regarding this.. My mail i'd is [protected]@gmail.com...

I opened an account in axis bank.. When i opened i asked the manager whether it is a zero balance account.. He said yes.. But from may 2019 they're charging monthly for not maintaining the balance in account.. When it is a zero balance account why should i have to maintain.. When i reached customer care and asked them to raise a complaint about this issue they said they can't