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Axis Bank Complaints & Reviews

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Last updated May 28, 2024
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Axis Bank reviews & complaints page 225

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S
Sindhan P
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card closure headache

Address:Tiruvallur, Tamil Nadu, 600116

I'm trying to close credit card permanently for last one month without any outstanding balance. I know only one option that is customer care call. While i'm most of the time call not picked up. If picked also they are asking reason, and they are transferring call to retention department and there will ask again same question. Or else they wont pickup call. I tried almost 20 to 25 times. Still going on. My cars also expired. I have send back...
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Kumaran Annamalai
from Chennai, Tamil Nadu
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refund of amount not credited

Address:Chennai, Tamil Nadu

Dear sir,

I had brought few things from amazon india app and had to return it because of some personal reasons.

Upon receiving the returned item, amazon had initiated the refund to my axis bank but the many is not getting reflected into my account.

When checked with amazon, they had given the reference number : [protected]. With this reference number, i had also raised a complain (Complain no:...
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K
kavithamanikandan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i have a credit card with me which i am not using, i want to cancel the credit card. please let me know what should i do to cancel the credit card.

Address:600042

Credit card number [protected] i have not done any transaction with this credit card. Please help me to cancel the credit card. Many times i have made a call to axis bank customer care. But that customer care call was extending on hold no one is responding even after 30 minutes. Please help me to cancel the credit card.

I have not used this credit card but i have paid 2020 rs for past 6 months. Why should i pay money...
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L
Lamlai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of online payment

Address:Air Force stn barrackpore, Kolkata, West Bengal, 743010

Sir/ Mam,

I had online ticketing on 30 sep 19 to
book indigo flight but unfortunately without generation ticket and showing session expired during transection, Axis bank debited an amount of RS 6413 as transaction id INB/[protected]/PAYU.IN/from my account .I got sms regarding unsuccessful payment from indigo airlines. Indigo confirmed me the unsuccessful payment.They advised me complain to respective bank.for refund...
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J
Jain mehul
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transfers of shares.

Address:C8n6, new kamdhenu society, mg complex, Sector-14, vashi, 400703

I wanted to transfers from my axis dmat to my another dmat account. Its been nearly 4 months that my shares are not transferred. I didnt got d. I s book also.
Everyday i go to branch and i get same answers that your shares will be transferred today. They are ignoring my request of transfer of shares. I want to take action now against for my unresolved shares matter....
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M
Mankush Mogewala
from Jaipur, Rajasthan
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salary full and final

Address:Ludhiana, Punjab

I have submitted my resignation letter on 8th august and my last working day was 10th august seniors said your full and final will be credited into your account after 45 days but now it has been over 55days i haven't get my full and final. I want my full and final as soon as possible.
Worked in affulent credit card.
Employee code as414931.
Mankush bansal...
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M
M PRATHAP
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised transaction on my account

Address:560029

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.
The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

Below is the message of the deduction from the bank and attached image of the bill paid well before the due...
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S
Sujata Kasyap
from Mumbai, Maharashtra
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axis bank credit card not receive but generated bill!!!

Address:E1 30 C3 Shayog apt nerul west, 400706

Hi,
This is sujata kumari. I have applied for an axis bank credit card a few months back in cbd belapur navi mumbai branch. I received credit card approval message but still not received credit card. This credit card is linked to my axis bank account, now its generated bill for this month. How it is possible, please give me response with proper details.

I'm afraid of false outstanding getting accumulated against this...
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M
Maruti Alapati
from Hyderabad, Telangana
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regarding blockage of my account balance-lien amount

Address:Ranga Reddy, Andhra Pradesh, 500019

Hi team,
I dont know how to start and how not to keep quite with out scolding you people. I am surprised that whole axis bank slept to 2 long months and after their wakeup they are doing all sorts of # here. I raised a complaint with servise request number 55746576 here the issue is my money is blocked against to lien amount for my application of sterling welson ipo which was done in aug-19 but you stupid bank hold my amount in october...
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S
Shammi.1616
from Jalandhar, Punjab
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deducting money and couldn't refunded

Address:140/18 Deol Nagar, Jalandhar, Punjab, 144003

I am holding priority account. 1st they freezed my account without confirming or letting me know about the transactions. Its like they are playing with their ways. Its my account i can do whatever however i want. Then, j w marriot released my amount of 50000 on 30 sep but still axis bank didnot refunde back. They still holded. On 1st oct i tried upi transfer but it got declined but bank deducted 20000 again and still i didnot get the refund....
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G
Gulnaz Gulnaz
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of money without reason

Respected sir,
Iam Najma firdose,
As im using this account from past two years.It was opened in the year 2017 as a salary account as im working as teacher at Sri chaitanya techno school, Rajajinagar.One year i worked in the same place, In 2018 i left my job and again now 2019 i have rejoined in the same branch.Now my salary account is coverted into normal acc and they are asking me to keep min 10000 as deposit and hence every...
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M
murugan9385
from Ramanathapuram, Tamil Nadu
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upi transaction declined but amount not refunded

Address:641407

I have made 2 upi transaction through axis mobile app by today as attached. Transaction amount was deducted from my axis account and not credited in beneficiary bank account these 2 transactions are showing declined status but still i didn't get refund to my account or credited to beneficiary account.

After this transaction i tried to reach axis bank customer care executive through phone or web chat. But unfortunately i could...
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A
AlankarB
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

getting abusive calls from recovery agent

Address:562106

Currently my financial situation is very bad and i am making some small amount towards my credit card. I have attached payment slip here. After making payment they have blocked my account and talked with very abuse language. I gave promises that every month i will make some small small payment to my credit card.

I am getting calls from [protected] and his name is mohammad atif.

Please listen the attached voice...
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S
SUNDAR noob
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

salary not received

Dear sir/madam

My em i'd as221724 i am working axis bank mumbai vashi branch till now my august salary not recieved i hand over all attendance data and leave apapproved from my reporting mangers till now hr not giving proper reply about my salary please help regarding this
Please do help regarding this very tough time need salary badly family is getting trouble...
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A
abhishek khuntia
from Agartala, Tripura
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent transactions on axis bank savings accounts

Hi
I had fraudulent transactions happened on my debit card with out my concern or otp as below on 03 October 2019

Debited with Rs 16400.00 on[protected]:37:54 at PUR/GOOGLE *SEN THI VU/[protected].

I lost inr 16400 without my involvement, i never deal with this site for any transaction in the past.
Request you to help me and refund back my amount.
And i dont want this again in future.br...
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K
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card settlement

Address:Howrah, West Bengal, 711405

I have been a good pay master until a year back when i went through bad time. I was diagnosed with tumor in the abdomen and underwent major surgery. I spent lot of money for my treatment and ultimately defaulting in my payents.
I want to go in for the settlement.

If a settlement is reached, i will try to make payment with 2 months time.

Kindly advise me the procedure for the same.

Regards...
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S
souravroy7693
from Mumbai, Maharashtra
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payment deducted for credit card emi but showing not done

Address:Kolkata, Kolkata, West Bengal, 712103

Acc No. [protected]
Screenshot Attached

I paid my last month EMI of Rs 5132.64/- at 12.30 am on 3.10.19 using the axis pay android app. The payment was done and the amount debited from my savings account. Now It's 23 hours but in the credit card section still showing Rs 5132.64 payment not done. There is one more day by which I need to pay that amount else I would be penalized. I called the helpline [protected],...
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S
sejal syed
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud money withdrawal

Address:A 3 HAMZA PARK OPP HUSAINI PARK TANDALJA ROAD, Vadodara, Gujarat, 390012

Fraudulent Transactions of Rs 317580 were made from my account without my authorization. When met with the staff they weren't cooperative at all and tried to stall the process by asking bunch o[censored]seless questions and tried to blame it on us. They asked to come later without hearing our problem. They didn't have any registers for complaints either. The staff was not at all helpful and tried to delay the process and maybe hide a few information....
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A
aswin97
from Mumbai, Maharashtra
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account balance in axis bank is negative

Hello, I am a customer of axis bank. ([protected]) is my bank account number.
My contact number is [protected].
My account balance is negative 1500rs because of non maintenance of minimum balance. But you can't make account balance as negative as per rbi rules.
I contacted customer support, they said there is no rules like that and, if there is some rules like that, they don't have any need to follow that....
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PallaviT
from Indore, Madhya Pradesh
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facing lot of difficulty in issuing debit card/ axis bank

Address:vijay nagar, Indore, Madhya Pradesh, 452010

Hi,

I am getting worst service from Axis bank. I want to issue new debit card as my previous card was missed. But the axis bank branches, Indore doesn't have debit card to issue to their customer. I have visited two branches till now but nobody has having it. Even the customer care number is chargeable. Called them many times but not getting proper response.

Kindly resolve the issue as soon as possible.
br...
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