Axis Bank Complaints & Reviews

Respected sir/medam
I yogeshkumar jashbhai baria axis customer since 2011, this is my 4th loan from axis bank, this last loan again car loan have put me in harresment, kindly do needful to me. I have atteched the all documents.
Kindly look after for this issueses and give on priority base.
Thanking you.
Yogesh baria
Vadodara gujarat
Mobile number [protected]

My customer id is[protected]. On 9th october, i had approached the bank for a remittance of gift of $45, 000 to my grand son in usa. This was done of that afternoon.
However i find that the rate charged is exorbitantly high. On the same day almost at the same time as your remittance, my wife had remitted $ 25, 000 to the same beneficiary as gift through kotak mahindra bank and the total charge all inclusive was rs. To rs. 72.3226 per dollar. Whereas your bank has charged a rate of rs. 73.5126 per dollar by which i have been charged excess of rs. 53, 550 for the remittance comparatively.
I spoke to he branch manager, anekal as also the foreign exchange manager who have not been able to give any satisfactory reply. I also asked for a break up of the debit in to base rate of buying dollar and the bank;s charges,
Which also they did not furnish.
On the top of this, there is an additional charge of $15 as inward remittance fee, where as no such charge was made by kotak bank.
I need a satisfactory answer and refund of about rs. 55000 being the excess charge.
Sinnaswamy iyer krishnamurthy

Hi sir,

Good afternoon,

My name is shiv kumar rai and currently i am working in ibm noida, i am holding salary account ([protected]) and credit card in axis bank crossing republic, ghaziabad branch. I had transferred my account in crossing republic ghaziabad 2 year back when i moved to noida. I am facing many issue with bank since i transferred my account in this branch. Few weeks back i noticed some authorization transaction with my credit card since i called and blocked my card.
As still bangalore address was reflecting in my account so i went to bank and asked them to change my address. They tried many times but didn't work and they asked me to come another day. Finally they changed my address after visiting 3rd time at branch. I explained him why i want to change address, he said now your address is changed and now you can place the request for card replacement. When i called to customer care after second day he said your address is still not change in credit card so you need to go to branch and submit a form for collecting card in branch itself.

I again went to crossing republic branch 4th time to fill that form and now they changed their statement and told me that your address will not be change in credit card when you change your address in saving bank account. I got shocked as front of me he is changing his statement. I said ok give me form i will fill the details so i can collect the card in branch for now. When i started filling the form he said go to house and fill this form and come on other day. As this was 4th time i visited the branch and still they are not sure about process for changing the address.

I am very frustrated and disappointing with his behaviour, it was very worst experience i faced in last 1 week in axis bank crossing republic.

I wanted to bring you this issue as its can spoil the name of axis bank which can make customers unhappy and can unavailable your service.

I request you to please do the needful and necessary action.

Thankyou so much in advance.

I remove cash from hdfc atm machine while withdrawal 10000 rs deducted twice on 04.02.219 from my axis bank account but i didn't receive cash from atm i lodged complaint two time upto now there is no solution
My complaint number - [protected]

Atm machine number - cash-atm/02596621

Hdfc jaunpur timing - 14.52.55

Name ramnayan yadav
[protected]

I complaint at sultanpur axis bank branch
Help desk girl says i need to do fir against bank

Can you give me any sulution

On 29 september i have ordered and cancelled an item worth 31999/- the same amount flipkart has intiated on the same day but it has been 10 days as they refuned the amount has not been reflected in my account till now please resolve my problem even i have the refrence number of the transaction
Refund reference number {pzt[protected]w2cv402}. Requesting you to please solve my issue

Dear axis bank,

Today i visit taj link road branch agra i come in bank 3:20pm for depojit my credit card payment with brother after 10 min i say my brother plz seat chair becouse bank close now when q is end then i will do cash counter man says dont go out form q in the q only 10 person then at 3:50pm cash when coming and i was left bank 4:10pm so i think very bad service.

Ac: [protected]
Name:yogesh
Phone: [protected]

My brother phone no: [protected]

Thanks
Yogesh
[protected]

Submitting a complaint

On using axis bank mobile app for the first time, i received a message from axis bank with promo code for buying clayton watch. There was an attached link also, to the axis bank page where the clayton watch product was mentioned. I redeemed the offer and paid the shipping charges (499 inr) on 11.07.2019 but the product is not yet delivered till now.

I emailed the flatworld rewards, they said i would be receiving the product within 21 days from the order date. I waited for 21 days but still didn't received the product. I again emailed them but got no response from them. Looks like this a scam.

Either i want the watch delivered or i request a refund of my payment.

[order #10425] (July 11, 2019)
Product: clayton noble silver metal watch male
Quantity: 1 unit
₹2, 499.00
Subtotal: ₹2, 499.00
Discount: -₹2, 499.00
Shipping: ₹499.00 via flat rate
Payment method: axis netbanking
Total: ₹499.00

Hey team,

I performed a transaction on 3 oct 2019 via phonepay for rs 20000 which was failed in phone pay.

I called phone pay support and they informed that they have the feedback from axis bank that the money was deducted from bank but not forwarded to phone pay due to technical issue

Ideally the money should be refunded and reflected back in my account but it is not the case.

Utr number is[protected]

Registered mobile number - [protected]

Anant jain

Sir i am customer of axis bank. I have two account of axis bank which is a/c no.
1- a/c no [protected] (Individual current account, ground floor plot
No a 3/296, type a, vishal khand gomti nagar lucknow, ifsc code
Utib0003980.
2- a/c no. [protected] (Saving account) add-ground floor
Plot no 59, mohhamad patti mahuabagh ghazipur
Ifsc code utib00001160.

I have applied to close my current account no ([protected]). It was clearly entered in my application form. But after 5 daye (5oct.2019) i received msg alert in registered mobile no [protected] that my another saving account is closed in the place of my current account.
I dint applied to close my saving account (A/c no [protected])
But by mistake bank employee (Sonal malhotra, posted in axis bank vishal khand ifsc code utib0003980) closed my saving account in the place of my current account (A/c [protected])
I called to customer care and they confirmed me that your saving account is closed.
Again i went to axis bank vishal khand gomti nagar branch lucknow. Sonal malhotra was absent today (9/10/2019). Than i went to richa gupta mamm who was officer in charge at that time.
I asked her that why they closed my saving account if i requested to close my current account. Than richa gupta shouted and misbehaved me and told me do whatever you can. She told me how can your saving account is closed. You must have requested for close your saving account.
I asked her to show my application form which i submitted to bank to close my current account than she denied. I went to branch manager but he also do not have any solution.
I am so tired and disappointed about these kind of service and behavior.
Pls help me otherwise i m considering to stop taking services from axis bank.

I'm trying to close credit card permanently for last one month without any outstanding balance. I know only one option that is customer care call. While i'm most of the time call not picked up. If picked also they are asking reason, and they are transferring call to retention department and there will ask again same question. Or else they wont pickup call. I tried almost 20 to 25 times. Still going on. My cars also expired. I have send back my new card to axis bank which came by courier. The worst thing is that the call cost approx rs., 15 for 10 minutes. I have spend almost 300 rs for this.

The worst service i have ever seen till now. Can any person from axis please contact me. I'm ready to close account also which i'm part of axis for almost 10 years.

Dear sir,

I had brought few things from amazon india app and had to return it because of some personal reasons.

Upon receiving the returned item, amazon had initiated the refund to my axis bank but the many is not getting reflected into my account.

When checked with amazon, they had given the reference number : [protected]. With this reference number, i had also raised a complain (Complain no:[protected] with axis bank but still i have not received the amount of rs. 349, and its almost six months now.

Recently, i had returned one more item in amazon and that money was not processed properly by axis bank and i'm still yet to receive rs.784 in my account. Refund reference #[protected]

Seek your intervention to resolve this please

Regards,
Kumaran

Credit card number [protected] i have not done any transaction with this credit card. Please help me to cancel the credit card. Many times i have made a call to axis bank customer care. But that customer care call was extending on hold no one is responding even after 30 minutes. Please help me to cancel the credit card.

I have not used this credit card but i have paid 2020 rs for past 6 months. Why should i pay money for the credit card which i have not used.

Sir/ Mam,

I had online ticketing on 30 sep 19 to
book indigo flight but unfortunately without generation ticket and showing session expired during transection, Axis bank debited an amount of RS 6413 as transaction id INB/[protected]/PAYU.IN/from my account .I got sms regarding unsuccessful payment from indigo airlines. Indigo confirmed me the unsuccessful payment.They advised me complain to respective bank.for refund of amount.

So still my refund payment is pending
Please kindly proceed the refund of the said amount

I wanted to transfers from my axis dmat to my another dmat account. Its been nearly 4 months that my shares are not transferred. I didnt got d. I s book also.
Everyday i go to branch and i get same answers that your shares will be transferred today. They are ignoring my request of transfer of shares. I want to take action now against for my unresolved shares matter.

I have submitted my resignation letter on 8th august and my last working day was 10th august seniors said your full and final will be credited into your account after 45 days but now it has been over 55days i haven't get my full and final. I want my full and final as soon as possible.
Worked in affulent credit card.
Employee code as414931.
Mankush bansal

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.
The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

Below is the message of the deduction from the bank and attached image of the bill paid well before the due date.

Your a/c no xyz has been debited by rs.12699.68/-on.

You can clearly find that the transaction is successful even after that they deducted the amount.

I request you take a strict action against the bank so that they do not fool the poor people and if qwe call customer care no one is ready to respond, fraudsters

Hi,
This is sujata kumari. I have applied for an axis bank credit card a few months back in cbd belapur navi mumbai branch. I received credit card approval message but still not received credit card. This credit card is linked to my axis bank account, now its generated bill for this month. How it is possible, please give me response with proper details.

I'm afraid of false outstanding getting accumulated against this credit card. I tried calling the customer care but the line never gets connected.

Hi team,
I dont know how to start and how not to keep quite with out scolding you people. I am surprised that whole axis bank slept to 2 long months and after their wakeup they are doing all sorts of # here. I raised a complaint with servise request number 55746576 here the issue is my money is blocked against to lien amount for my application of sterling welson ipo which was done in aug-19 but you stupid bank hold my amount in october for wrong transaction. Axis bank is such a stupid bank where customers need to pay to speak to customer care even for their # things. Ir responsible attitude and i can say i will quit axis bank as soon as possible.[protected] is my phone number and [protected]@gmail.com.

I am holding priority account. 1st they freezed my account without confirming or letting me know about the transactions. Its like they are playing with their ways. Its my account i can do whatever however i want. Then, j w marriot released my amount of 50000 on 30 sep but still axis bank didnot refunde back. They still holded. On 1st oct i tried upi transfer but it got declined but bank deducted 20000 again and still i didnot get the refund. This is how they harras the customers and make them mad. This bank is so ridiculous i never saw. I have hdfc priority account but they never did it.

Respected sir,
Iam Najma firdose,
As im using this account from past two years.It was opened in the year 2017 as a salary account as im working as teacher at Sri chaitanya techno school, Rajajinagar.One year i worked in the same place, In 2018 i left my job and again now 2019 i have rejoined in the same branch.Now my salary account is coverted into normal acc and they are asking me to keep min 10000 as deposit and hence every month around 4000 is deducted from my salary unnecessarily.So my concern is, it was not my request to convert my acc it is from bank's own decision. Please look into the matter and let my account as a salary account only...I have raised my complaint to RBI with regard amount deductions.Kindly do the helpfull need as soon as possible.Thank you