Axis Bank Complaints & Reviews

Sir/madam,

I have saving bank/ salary account account with axis bank. Recently due to overdue and payment delays in my credit card, my bank/ salary account account was put on lein.

Axis bank cerdit card division person has called me to clear the dues. As i was not in position to pay the complete due i have asked him what is the minimum amount i can pay. So he has asked me to pay 35, 100/- such that this block can be removed.in total i have paid 10, 000 + 35, 100. Against total outstanding my credit card of 1, 39, 313/-.

After paying now they come back and say that we have mail to the concern person and it is upto them.

Axis bank is not looking at the customer profile as whole. I have 13 lac pl with them and have prompt payment happening through ecs.

If they block my account all my ecs will get bounce there by putting me into more trouble.

They are only interested in collection once collection happens they do not response.

Please do something on this.

Regards.
Sreedhar.

Team,

My name is aadarsh bhanawat, living in viman nagar, pune.
I have reported police complaint regarding a fake account opened in your axis bank, dhawari phata, pune branch
A/c no. [protected]

This account is opened with using forged document using my identity details such as pan no. Name, dob
However, i have submitted the complaint in dhawari phata, pune branch to branch manager sneha siddharth oswal and she confirmed it is fraud and fake account using forged documents.
And it may be intentionally verification was not done correctly and someone involved in that.

Now, i am want a clean document or noc to take me out of this and my name from this fake account as this account is not belong to me and i never approached to open account in axis bank in current past.
Also immediately inactive this account.

Just because of your weak verification process and verification department mistake i faced massive bother.

Would appreciate immediate response.

Aadarsh

I have received the following sms from axis bank:

Dear customer, mandates reference no: utib[protected]xxxxxxx issued to ashish securities pvt ltd with value 25000 and frequency adhoc is received today for processing account number ending with xxxxxxxxxxx3212.in case of any issues please get in touch with your branch.

I have not given any mandate. Please resolve the issue. Screenshot of the sms is attached herewith.

My axis bank account has been locked because of the lien amount.
I moved to us and i have been trying to access my account but i haven't received any help.
I had deposited money for wedding expenses but i was not able to withdraw my own money from the account.
It has been frustrating to contact anybody from axis bank.
I had sent forms for account closure but still i didn't get any response from axis bank branch

Kumar nikunj

I withdrew cad1000 in canada from an atm through the multi currency forex card. We were told that atm fees would be cad3. Instead we were charged cad103. That's outrageous and completely ridiculous! I demand a refund of the money and only an appropriate fee to be deducted. Also i would like to see where it was mentioned that charges are going to be this exorbitant.

Hello sir/madam
I faced a fraudlent transaction through by debit card of axis bank. I was purchasing a product online from a website www.uieoi.top that showed the amount of 216 rupees. The payment option was debit master card but as i entered the card number cvv and validity my account got debited by an amount of 4541 against ecompur/chinagpay*riv/beijing/290919/10 without a generation of an otp or asking of a password or atm pin. This raises a question on the security of the system as without an otp or password the transaction should have not been done.
I have lodged a complaint with the bank and blocked my card too. Please look into the matter and do the needful.

I tried to transfer money from my axis bank acc through google pay and phonepe. There was an error every single time - cannot initiate transaction, bank server not available.

I have also tried transferring money through google pay to an axis bank acc. The transaction has never been successful.

Also, unable to log in to axis bank's bhim upi app because it cannot verify my phone number for some reason.

Nothing works with axis bank.

This is to bring to your notice that penalty charges apply by axis bank on below mentioned account number credit card is unauthentic and not communicated while giving the credit card but show in bill statement.
Hence in the name of min. Due amount, charges cut and add as per banks benefit.

The actual spent through credit card - 71484.85
Payment done - 59304.97
Diff - 12179.88

But total due show including all unauthentic penalties - 26488.87

Credit card no - 4514 xxxx xxxx 1072

Statement generation day actual spent payment other charges
Feb-19 18/02/2019 0 0 590 statement by bank representative - this card is free without any charges (Monthly/yearly etc.)
Mar-19 18/03/2019 1661.55 590.75 0
Apr-19 18/04/2019 2908.01 1660.05 0
May-19 18/05/2019 30281.37 3050.17 0
Jun-19 18/06/2019 17760 1508 3525.24 penalty + auto reversal and all-no any confirmation/written approval/communication
Jul-19 18/07/2019 803 2496 4005.16 penalty + auto reversal and all-no any confirmation/written approval/communication
Aug-19 17/08/2019 18070.92 50000 3452.11 penalty + auto reversal and all-no any confirmation/written approval/communication
Sep-19 18/09/2019 0 0 2736.14 penalty + auto reversal and all-no any confirmation/written approval/communication
71484.85 59304.97 14308.65

Actual due 12179.88
Current due show 26488.87
Diff. 14308.99 actaully not spent but charges made by bank without any approval / confirmation

Hi,
My name is revan kumar r. I have applied for an axis bank my zone credit card a week back. I did receive timely sms messages giving the application number, that the card had been approved and will be delivered to me in a few days time, etc. Today i received the pin no. Through post. I don't know what is the use of the pin when the card itself is not delivered to me. I'm afraid of false outstanding getting accumulated against the...

Respected sir/madam,

This is to kindly bring to your notice that i richa kumari opened this account in 2015 when i was working with hcl, noida. After that i have had many transactions through this bank. I have received money, transfered, withdrawn, i took loan amount also i had credit card with you. I never wanted to close my credit card with you but whenever i was trying to pay the balance to clear my bill they used to deduct some amount and after getting frustrated due to that i had to close the credit card. Now this is the same happening with my debit card. Customer care is telling that they are deducting fine charges for the year 2017. I cannot understand this. I must say good morning to them as they woke up so early to remeber the fine charges for 2017 in 2019. They too are not clear about what type of charges they are deducting. Either it's fine for loan amount which i have cleared and i have got noc from the head branch in cp. I have also cleared my credit card bills and closed it. If there was any fine or balance, bank would not have closed my loan account or credit card. So now i need an answer that why they are after me in deducting amounts from my account. I want refund for all the charges they have deducted after my loan account closure and credit card closure. Nowadays, i am bit busy with my work and schedule, but sooner i'll be closing mine and my relatives account with this bank.

Thanks and regards
Richa kumari

I have applied for name change and bank account change, signature verification through funds india. After submission of all the requisite documents in jan'19 funds india updated in all the other mf except axis mutual fund. They said axis bank needs closure letter of the old bank (Standard chartered) i have given the same but they said axis bank is not accepting the closure letter as it not the format shared by them. Post this i have informed them that closure is not requested by me and hence the format given cannot be given by bank as said by bank manager. After several mails from my side in absence of proper response from axis team, funds india asked me to contact them directly. After this when i have raised a complaint in axis customer care they said it is pending with back end team from last one month. Request you to look into this on urgent basis as funds india account got blocked for all other mututal funds
My folio number: [protected] - axis long term equity fund (G).

Couldn't receive the card after 1 month also. Received the pin 3.5 weeks back. Worst service from axis bank. Hate axis bank. Inefficient employees (Phone banking officer - ravi, mamta, afreed, kailash, phanidra etc.), they misguided me like hell. Sometimes they say it has been despatched but there is no tracking no., sometimes they say it has not yet been despatched but has been issued on 6th september, 19. But are unable to tell me what is the problem, why it isn't getting despatched. I am listening to their recorded dialogue since last weeks now. Very bad service. Please send my card within 2 days or else i will be left with no other option but going to customer court.
May refer to my previous complaint:
'awaiting credit card since last 3.5 weeks. Received pin long back. No proper help from customer care executives!'

Sir
I have saving a/c & also credit card since last 2 year. But, from last 15 days, i am trying to tranction online through my credit card but otp is going to another number instead of my registered mobile number.
This regarnding i talked to customer care then he told me that your problem will solve withing two hour. But after two days this issue was not solved. So i again talked to customer care on 27 sep, 2019 and he assured me that your problem will be solved after one hour. But till todate this problem is not solved.
I request you that kindly solve my this otp problem thereby i esacape or avoid any fraund.
I hope you will consider on this problem and i will get otp on registered mobile number.
If you will not care or avoid my this problem, i will closed my saving bank account and credit card.

Your sincerely
Rakesh
[protected]
Last four digit card number 8624
Registerd mobile bumber [protected]
Last four digir account number 9688.

I am an account holder ac named st. Marys pg college, ac no: [protected] and branch at vidisha, mp. I am not receiving otp in my registered mobile number [protected] and otp is being sent to old account holders number. I had updated my registered mobile number in april and received otp till last second week of september. I had approached branch at vidisha mp with complaint but no response was given. Again i went to bank yesterday and made...

I have received a call from axis bank on 25/05/2019. I just don't want the one assist service please cancel my subscription. It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. My relationship no. Is 7036881. I am waiting for confirmation of delation of this service and also refund the money @1899.
My mobile number [protected]

Haii
This is vimala devi. Last week saturday 21/09/2019 i ordered the headphones and paid rs.419. Then i cancelled my order and they refunded my money to axis bank account through amazon pay. But not yet credited the money in my account. I called amazon customer care they give me a reference id to check the refund status in bank. My reference id is[protected]. Can you please check the status of this reference id.

Thank...

Yesterday night transactions from my bank (Card last 4 ditits 1497) account to itunes on sep 27, 2019 at 11 42 pm, i have not authorized these transactions by any means. I also did not receive any message or mail before these transactions could be done.
Kindly look into this and i would like my refund. Please help
The amount debited was around rs.7900.

My personal loan due was delayed one day due to personal reasons so that from my hdfc account debited 590 rs except 6308 due amount. But axis customer care executives daily calling me and saying that it is not reflected in my loan account (Ppr[protected]. I have notified this issue to hdfc customer care executives but they are helpless and i should contact axis customer care. But am not able to connect both customer executives. So please do the needful.

Hello,

I have applied for axis bank salary account 1 week ago in kalyan west branch. I have submitted all required documents as well. Still my account has not activated. After 2 days my company will credit my salary and still the bank account is not activated. I am unable to connect customer care executive on call.
Resolve this issue as soon as possible. Pathetic service from axis bank.

Nikhil tongire
[protected]

I got two current accounts in axis bank... So, i have to close one account... I removed the closed account from my phonepe app and google pay... Then i want to add my existing current account to my phonepe app and google pay... It appears to be i dont have any account with the axis bank... Then i went to the axis bank branch where i kept my account and told the staffs about my queries they dont know how to solve the problem...