Axis Bank Complaints & Reviews

I had applied home loan in axis bank. initially they charged me 5k for initial processing later charged 9k. the property i had to purchase was 600sqft, but bank did agree to give the loan for 600 instead sanctioned it for 500sqft. as a customer i am not satisfied with 509 as it would be a problem for me in future so i decided to take loan from other bank where they were ready to consider 600sqft. now, the charges i paid to axis bank is just wasted. if they would have told me in the initial stage that they would provide only for 500 i would have not moved forward. hence i need refund of processing fee paid which they are not agreeing to do.
Susheel was the agent name who had agreed to provide me refund but later said he cant. please dont take any loans from him.

On dated 16th july, 2019 i have opened an axis asap bank account through online form filling and providing my adhaar and pan details. I have also deposited rs.1000.00 in this newly created account.

Now, today dated 17 july, 2019 i suddenly received a sms from the bank as "your a/c xxxxxx is debited by rs.1000 on 01 july 19. Avbl bal :rs.0. Info : account closure proceeds to dd acct."

On dated 13 july, 2019 i have opened an axis asap bank account through online form filling and providing my adhaar and pan details. I have also deposited rs.1000.00 in this newly created account.

Now, yesterday dated 16 july, 2019 i suddenly received a sms from the bank as "your a/c xxxxxx is debited by rs.1000 on 01 july19. Avbl bal :rs.0. Info : account closure proceeds to dd acct."

What should i do

I have never approved any credit card for my account with axis bank, but without my permission they have activated one credit card about which i got information through an sms and an email after the activation.

I don't think this is legal to activate any credit card on my account without my permission.

Additionally, their customer care support is actually not supportive at all. None of their customer care executive were able to help me on the online chat. Their customer care phone numbers were not reachable most of the times and even when i got connected once, the executive was not able to help me with the credit card issue.

Worst experience with their customer support till now!

I have been deducted rs 1000 twice while trying for its zero balance asap account however haven't got any account details yet. Approached the nearest branch at basavanagudi, bangalore but disappointed with the bank professional. He asked me to fill some form with details, informed that account got closed & the account number he gave - "[protected]" when submitted the form. I again was diverted to the same website to try it again, i had no options left hence i tried it but failed with rs 1000 deducted. Called to bank customer care they said that my amount will go to the aadhaar link address in 10 days & there is no zero balance asap account as its closed. Isn't this cyber crime to deduct people's money for something that doesn't exist. Isn't this customer policy violation. Isn't this under indian panel code 420. Why will they use my money for 10 days? What if they say that there is no money only or what if axis bank planning to elope with all the poor peoples saving! Beware people. I wish i can translate it in hindi or kannada so that it reaches max indian crowd. Shame on axis bank & its personnel sitting in the branch with poor customer service attitude.

Email - [protected]@gmail.com

Transaction id number[protected]Rs. 5007.00 on dated 17.07.2019) and[protected]Rs.1007 on dated 15.07.2019) were debited from my account but didinot received in beneficiary account. Please do the needful.

Moreover i tried to toll free number-[protected] but unable to make the call due to 0 balance. When customer care number is toll free then why it is chargeable?

I invest into axis focus 25 fund and now i’ve to close, bt they don’t close my sip. I given request to cancel my sip many time and 6 time i submit request on paper to close my sip and i always placed request and filled form many times, bt neither my sip got close and they r saying u have to submit request regarding closing, so i request to close my sip. My folio no: [protected]

Sir i do hereby inform you that i, sri soumya bhandari, village+post office=garalgachaa, district=hooghly, p. S.=chanditala, (Near garalgacha radhaballv par), pin =712708, west bengal, mobile [protected]/[protected], account no.=[protected].

This is a defence salary account. Today my account is deducted at 50 and 9 rupees as consolidated charge, now i want to know why it has been cut?
This account is my defence salary account, which is zero balance account. Now my account is deducted 50 and 9 rupees as a consolidated charge. I repeatedly wanted to go to the nodal bench axis bank but did not get any reply. And i have not done any cash deposit so that this charge may be imposed. Now i'm drawing attention to the authorities.

My name is umasankar nath
My mobile no : [protected]
My bank : axis bank
Transaction date 15/07/2019
Amount : 2199
Transaction via my credit card
Credit card ending no is : 6535

Sir i got a message from axis bank for transaction alert rs. 2199 deducted from credit card. How can you deduct without proper notice and please deactivate eccp assistance service, kindly refund my amount,
I had complaint for this last year but nothing any action for this.
Thanking you

Dear Sir

I have an Axis Bank customer my account with in Axis Bank Ajmer Branch this is my corporate salary account no is
[protected] Account name of Ashish Khurana there has been a issue sir, my account balance is showing negative
Rs 1965/- I have visit Mansarovar Jaipur Branch so they suggested me to go Ajmer home branch but sir i am living jaipur
and jaipur to ajmer distance is 120 KM so not possible to visit ajmer branch so i called customer care they told me this
is a consolidated charges has applied in your account but sir i was not aware these type charges will applied in my
account and that time i opened account the Sales person Mr Gaurav Mudgal is Ajmer Branch not told me for these type
deposit charges will happen i am limited salary holder and bank has deducted these hug amount so how i will survive
so I will be request please waive off the amount.I had mistaken but not aware so please help me in this case next time
i will be do the limited transaction

Thanks & Regards

Ashish Khurana

Hi, I am Suman Sunwar. I took loan of Rs.200000 (loan a/c no PPR[protected] and also used credit card (credit card no. [protected]) as I had some medical emergency. And was paying my emi on time but now I am between jobs and couldn't pay my last 3 emi. These days I am getting lots call, sms and WhatsApp and I am under constant pressure due to this I am unable to focus on job search. I was trying to explain every one that I will start paying as soon as I start working and I will pay all the amount by the end of October. But they won't listen and I was thinking how can axis Bank so rode, but today I came to know that they are third party recovery agent. I tried reaching axis Bank for this but was not so much of help. Know I feel like committing suicide because they have started to come to my house which is full of embarrassment. Now they are threatening to come day after tomorrow. Please help.

Dear sir i am hemant arora registred saving account number [protected]. My account have deducted Rs. 7231 on 16 july without any information. I call to custmer care number again & again buy they denied to register complaint regarding this matter. I called to branch they also denied. I am not intrested to continew this policy.please refund my deducted amont.

Thanks
Hemant arora
[protected]
Email. hcl.[protected]@gmail.com

It is unfair that 590 rs is charged per month if we dont maintain 10000 in axis salary account.
We dont even get any notification/warning/alert that we have less than 10000rs in account.

When we withdraw, there is no alert which its going below 10k. Even 1 day if its 9500 rs in account, they deduct 590 rs.
Absolutely corporate fraud.

Why do they charge 590 even if 1 day its 9500 in a month

I have received the following sms from axis bank:

Dear customer, mandates reference no: utib[protected]xxxxxxx issued to m[censored]tilities india pvt ltd with value 94048 and frequency adhoc is received today for processing account number ending with xxxxxxxxxxx0963.in case of any issues please get in touch with your branch.

I have not given any mandate. Please resolve the issue. Screenshot of the sms is attached herewith.

Hello dear axis team,
I created axis asap account on 13 july 2019.
There i got vcc which wasnt working properly even after deposit amount. Then i go to branch and they said came after 2 days they also mentioned that account isnt activated. I call to care again they saying to recreate account it will be okay. I recreated and re deposit amount but still same issue. Vcc isnt working either and bank also not activated.
Branch is far from my home. Its hard to go again and again.

I expected that my account might active within today. So i call to care again they saying kyc required and i told bank about kyc. They saying they can do that after account got active.

So please either active my account or give a callback to me

My customers id[protected]
My phone number [protected]

Hello,

Please find the attached screen shot. I have been trying to contact customer care service to enquire my randomly generated credit card bill. From last 2 weeks. But call was not able to connect the concerned person.

Today fortunately, i got connected after waiting 50mins.

So once your person from credit card department took over my call. His name was shrinath (Or srinath).

The call was started at 8.48pm and he answered me at 9.40pm. And he was not able to answer my queries and disconnected the call. I was called from [protected]

Is this the way you people are giving the service to our queries?

Do you people really think, that you can snatch the money from people by putting irrelevant charges?

I am expecting the reply soon. And the queries for my credit card bills

सर मैंने चेक बुक अप्लाई की थी जो मुझे समय पर प्राप्त नहीं हुई
बैंक में कंप्लेन करने पर कहा गया की 30 अप्रैल को दे दी गई है
जबकि मुझे प्राप्त नही हुई थी फिर बैंक अदिकारी ने कहा की आप होम ब्रांच जाकर इंस्टेंट चेकबुक लेलो
ये बात 11 जून की है
मतलब मैंने 1 महीने से ऊपर वेट किया
फिर मै होम ब्रांच जाकर दूसरी चेकबुक ले लिया 19 जून को सुबह । आप बैंक की सी सी टीवी चेक कर सकते हैं
फिर मुझे दोपहर में 19 जून को फ़ोन आता है की चेक मिल गया है, मैंने बोला नहीं चाहिए मैंने इशू करवा ली अब
तो बैंक से बोला गया की ले लीजिये ये भी काम करेगी
तो मै करियर वाले के पास जाकर लेलिया और साइन किया
अब सर मेरे अकाउंट से दूसरी चेक बुक का पैसा काट लिया गया जो की बैंक का फाल्ट था
मैंने तो एक ही मांगी थी
और चेक बुक इतनी करूँगा भी क्या
लास्ट चेक बुक भी कई वर्ष पूर्व ली थी
अतः मान्यवर से निवेदन है की मेरा पैसा वापस करें और अपनी एक चेक बुक वापस लें
मैं सभी के प्रूफ संलग्न कर रा हूँ

Its seems that axis have been charging me consolidated charges with huge amount and it's been many times. This time its been a huge amount and thank you for letting me do it as now i am in a state of mind where should i keep an account in axis bank or no. Also, i want to know on urgent basis that why was these charges deducted from my account, if in the last month i had lacks of rupees onto my account and account was maintained accordingly then why is there a huge deduction from the account. They have deducted 3630/- + 18%

Everytime axis bank makes it a point to take out money from their customer account and charge them, nice legal scam is going on. Hdfc is better than this if my money keeps on getting deducted like this then i should stop using axis bank.

Regards
Kunal patil

My account till june was rs -365 (Negative). So this month i had cleared the negative amount and transferred almost rs 11, 000. But on 14th july early morning i got a message that your account has been deducted with rs 8, 346 + rs 1, 502 (Gst). So the total amount that has been deducted is rs 9, 848
This is worst thing happen with me. Because i have to do a treatment and i don't have money now.
So, please return the whole amount.br...

Dear Sir,

I'm a account holder in Axis Bank. Nearly 3-4 months back I had lost my ATM card. I called to helpline and blocked the card. Again from past 3 months I'm trying to apply for new Debit Card, but nobody is responding properly. Many times I've spoke with Customer helpline people but nobody helped me, now I'm unable to contact through help line. My home branch is MG Road but I'm staying @Sira, I had visited my nearest branch @Tumkur. But they are asking me to apply through online. But online service is damn worste. Due to no Debit Card I'm unable to do any transactions. I'm facing lot of problems because of this issue. It's very very poor service in helpline. Felt too bad @Axis bank customer service...Plz resolve the issue and help me out to get new Debit card.

Name : Shiva Raju
Account no : [protected]
Branch : MG road, Banglore
Contact no : [protected]

Regards,
Shivaraj