Axis Bank Complaints & Reviews

Sir i do hereby inform you that i, sri soumya bhandari, village+post office=garalgachaa, district=hooghly, p. S.=chanditala, (Near garalgacha radhaballv par), pin =712708, west bengal, mobile [protected]/[protected], account no.=[protected].

This is a defence salary account. Today my account is deducted at 50 and 9 rupees as consolidated charge, now i want to know why it has been cut?
This account is my defence salary account, which is zero balance account. Now my account is deducted 50 and 9 rupees as a consolidated charge. I repeatedly wanted to go to the nodal bench axis bank but did not get any reply. And i have not done any cash deposit so that this charge may be imposed. Now i'm drawing attention to the authorities.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

Jul 22, 2019

Updated by bhand13 From your today's reply I want to explain you I have not done any cash deposit so that this charge may be imposed. Now I'm drawing attention to the authorities.

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Address: 759014

My name is umasankar nath
My mobile no : [protected]
My bank : axis bank
Transaction date 15/07/2019
Amount : 2199
Transaction via my credit card
Credit card ending no is : 6535

Sir i got a message from axis bank for transaction alert rs. 2199 deducted from credit card. How can you deduct without proper notice and please deactivate eccp assistance service, kindly refund my amount,
I had complaint for this last year but nothing any action for this.
Thanking you

Axis Bank customer support has been notified about the posted complaint.

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CPP Group India Customer Care

Mar 2, 2020

Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team

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R

Ridipta

Oct 4, 2020

My name is Rana Paul
My mobile no : [[protected]]
My bank : axis bank
Transaction date 18/08/2020
Amount : 1699
Transaction via my credit card
Credit card ending no is : 2575

Sir i got a message from axis bank for transaction alert rs. 1699 deducted from credit card. How can you deduct without proper notice and please deactivate eccp assistance service, kindly refund my amount,
I had complaint for this last year but nothing any action for this.
Thanking you

refund ecpp assistance service - Comment #3742974 - Image #0

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R

RishiKasi

Nov 17, 2020

My name is G Kasi Viswanadh
My mobile no : [[protected]]
My bank : axis bank
Transaction date 17/11/2020
Amount : 2199
Transaction via my credit card
Credit card ending no is : 6128

Sir i got a message from axis bank for transaction alert rs. 2199 deducted from credit card. How can you deduct without proper notice and please deactivate eccp assistance service, kindly refund my amount,
I had complaint for this last year but nothing any action for this.
Thanking you.

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B

Babusha mittal

Aug 20, 2021

Hi,
I am Babusha Mittal

INR 1699 Has been debited from Credit card on 02.08.2021 for ECPP ASSISTANCE SERVICE which is not required.

Kindly refund the money back.

Registered Mob Number is :[protected]

refund ecpp assistance service - Comment #3880701 - Image #0

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CPP Group India Customer Care

Aug 31, 2021

Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards
CPP Team

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S

s madhu babu

Oct 4, 2021

:Sir/Madam, I have purchased Credit card from AXIS Bank on 10.08.2018. In 20.08.2018 i have received message from ECPP Assistance for your Credit card account debited 1, 649/- by ECPP assistance. Without my permission One assist Charged 1649/- from my Credit card account after that i have called One assist Complaint Number for Cancellation of My insurance policy and refund the amount there is no response from one assist Kindly Cancel the policy my mobile number [protected]

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CPP Group India Customer Care's response, Nov 16, 2021

Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our help line numbers - 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

Regards
CPP Team

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Address: Jaipur, Rajasthan, 302019

Dear Sir

I have an Axis Bank customer my account with in Axis Bank Ajmer Branch this is my corporate salary account no is
[protected] Account name of Ashish Khurana there has been a issue sir, my account balance is showing negative
Rs 1965/- I have visit Mansarovar Jaipur Branch so they suggested me to go Ajmer home branch but sir i am living jaipur
and jaipur to ajmer distance is 120 KM so not possible to visit ajmer branch so i called customer care they told me this
is a consolidated charges has applied in your account but sir i was not aware these type charges will applied in my
account and that time i opened account the Sales person Mr Gaurav Mudgal is Ajmer Branch not told me for these type
deposit charges will happen i am limited salary holder and bank has deducted these hug amount so how i will survive
so I will be request please waive off the amount.I had mistaken but not aware so please help me in this case next time
i will be do the limited transaction

Thanks & Regards

Ashish Khurana

Axis Bank customer support has been notified about the posted complaint.

Jul 16, 2019

Updated by Ashish0007 Dear Sir

I have an Axis Bank customer my account with in Axis Bank Ajmer Branch this is my corporate salary account no is
[protected] Account name of Ashish Khurana there has been a issue sir, my account balance is showing negative
Rs 1965/- I have visit Mansarovar Jaipur Branch so they suggested me to go Ajmer home branch but sir i am living jaipur
and jaipur to ajmer distance is 120 KM so not possible to visit ajmer branch so i called customer care they told me this
is a consolidated charges has applied in your account but sir i was not aware these type charges will applied in my
account and that time i opened account the Sales person Mr Gaurav Mudgal is Ajmer Branch not told me for these type
deposit charges will happen i am limited salary holder and bank has deducted these hug amount so how i will survive
so I will be request please waive off the amount.I had mistaken but not aware so please help me in this case next time
i will be do the limited transaction

Thanks & Regards

Ashish Khurana

Mobile No [protected], [protected]

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Address: Birpara Upper Line, Po Birpara, Jalpaiguri, West Bengal, 735204

Hi, I am Suman Sunwar. I took loan of Rs.200000 (loan a/c no PPR[protected] and also used credit card (credit card no. [protected]) as I had some medical emergency. And was paying my emi on time but now I am between jobs and couldn't pay my last 3 emi. These days I am getting lots call, sms and WhatsApp and I am under constant pressure due to this I am unable to focus on job search. I was trying to explain every one that I will start paying as soon as I start working and I will pay all the amount by the end of October. But they won't listen and I was thinking how can axis Bank so rode, but today I came to know that they are third party recovery agent. I tried reaching axis Bank for this but was not so much of help. Know I feel like committing suicide because they have started to come to my house which is full of embarrassment. Now they are threatening to come day after tomorrow. Please help.

Axis Bank customer support has been notified about the posted complaint.

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Address: House no 783 sector 8 ambala city, Ambala, Haryana, 134003

Dear sir i am hemant arora registred saving account number [protected]. My account have deducted Rs. 7231 on 16 july without any information. I call to custmer care number again & again buy they denied to register complaint regarding this matter. I called to branch they also denied. I am not intrested to continew this policy.please refund my deducted amont.

Thanks
Hemant arora
[protected]
Email. hcl.[protected]@gmail.com

Axis Bank customer support has been notified about the posted complaint.

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Address: 560064

It is unfair that 590 rs is charged per month if we dont maintain 10000 in axis salary account.
We dont even get any notification/warning/alert that we have less than 10000rs in account.

When we withdraw, there is no alert which its going below 10k. Even 1 day if its 9500 rs in account, they deduct 590 rs.
Absolutely corporate fraud.

Why do they charge 590 even if 1 day its 9500 in a month

Aug 18, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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P

pbokadia

from Pune, Maharashtra

Jul 16, 2019

I have returned a product from myntra. they have processed the refund to my axis bank account on 3rd of july. But it has not been credited to my account till now.
I am attaching the reference number shared by the myntra for the transactions.

consolidation charges fraud - Comment #3487049 - Image #0

consolidation charges fraud - Comment #3487049 - Image #1

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B

Bholabal

from Mumbai, Maharashtra

Jul 17, 2019

I have my Salary a/c in Axis bank . My current issue is related to my Pre approved card dicline & timely paiment of my two installments of PL.

But no body is answering & many fake agents r miss using my documents.

Real shameful sarvice.

Reply

Axis Bank Customer Care's response, Jul 17, 2019

Verified Support

Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Axis Bank Customer Care's response, Jul 17, 2019

Verified Support

Hi, we are here to help! Please DM us your contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

D

Deepakme711

Jul 17, 2019

I created my asap account on 6/7/2019 and credited it with 1000 rs. And on 8/7/2019 I received a message that your account has been closed to kyc not done.and my account has been debited with 1000 rs. How is that possible?? How I will get my refund??

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Address: 560100

I have received the following sms from axis bank:

Dear customer, mandates reference no: utib[protected]xxxxxxx issued to m[censored]tilities india pvt ltd with value 94048 and frequency adhoc is received today for processing account number ending with xxxxxxxxxxx0963.in case of any issues please get in touch with your branch.

I have not given any mandate. Please resolve the issue. Screenshot of the sms is attached herewith.

Aug 23, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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B

Bhupendra98

from Dehra Dun, Uttarakhand

Jul 17, 2019

Your is debited by Rs. 5000 Avbl Bal: Rs. 0. Info: Account Closure Proceeds to DD Acct.
I didn't did my kyc thats why it close please i need my money back.

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Hello dear axis team,
I created axis asap account on 13 july 2019.
There i got vcc which wasnt working properly even after deposit amount. Then i go to branch and they said came after 2 days they also mentioned that account isnt activated. I call to care again they saying to recreate account it will be okay. I recreated and re deposit amount but still same issue. Vcc isnt working either and bank also not activated.
Branch is far from my home. Its hard to go again and again.

I expected that my account might active within today. So i call to care again they saying kyc required and i told bank about kyc. They saying they can do that after account got active.

So please either active my account or give a callback to me

My customers id[protected]
My phone number [protected]

Aug 16, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2019

Axis Bank Customer Care's response Hi, we tried reaching you today, however, were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.

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B

Bhanwari kumari

from Mumbai, Maharashtra

Jul 17, 2019

Sir we use axis credit card 5 years and more time complaint that online top not receiving but no work procress

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Hello,

Please find the attached screen shot. I have been trying to contact customer care service to enquire my randomly generated credit card bill. From last 2 weeks. But call was not able to connect the concerned person.

Today fortunately, i got connected after waiting 50mins.

So once your person from credit card department took over my call. His name was shrinath (Or srinath).

The call was started at 8.48pm and he answered me at 9.40pm. And he was not able to answer my queries and disconnected the call. I was called from [protected]

Is this the way you people are giving the service to our queries?

Do you people really think, that you can snatch the money from people by putting irrelevant charges?

I am expecting the reply soon. And the queries for my credit card bills

+1 photos

Axis Bank customer support has been notified about the posted complaint.

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R

Rafi Shaikh

from Mumbai, Maharashtra

Jul 16, 2019

PPR[protected]_dear sir this is my loan acount no
So plz cheng my loan date give me every month 15 date
I very thanx ur becase last company fraud me new job i looking so plz cheng date give me date every month 15

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A

Asmit Adak

from Kolkata, West Bengal

Jul 17, 2019

Axis account opened last week as AXIS ASAP online, account was verified functional with 1000 rs balance today morning received
AC no 964319
it was credited on 6th july 2019 with 1000
it was debited with the same amount for no reason on 8th july 2019..stating "Account Closure proceeds to DD Acct.'

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Address: 133 ward 14, KATTHI TOLA, Shahdol, Madhya Pradesh, 484110

सर मैंने चेक बुक अप्लाई की थी जो मुझे समय पर प्राप्त नहीं हुई
बैंक में कंप्लेन करने पर कहा गया की 30 अप्रैल को दे दी गई है
जबकि मुझे प्राप्त नही हुई थी फिर बैंक अदिकारी ने कहा की आप होम ब्रांच जाकर इंस्टेंट चेकबुक लेलो
ये बात 11 जून की है
मतलब मैंने 1 महीने से ऊपर वेट किया
फिर मै होम ब्रांच जाकर दूसरी चेकबुक ले लिया 19 जून को सुबह । आप बैंक की सी सी टीवी चेक कर सकते हैं
फिर मुझे दोपहर में 19 जून को फ़ोन आता है की चेक मिल गया है, मैंने बोला नहीं चाहिए मैंने इशू करवा ली अब
तो बैंक से बोला गया की ले लीजिये ये भी काम करेगी
तो मै करियर वाले के पास जाकर लेलिया और साइन किया
अब सर मेरे अकाउंट से दूसरी चेक बुक का पैसा काट लिया गया जो की बैंक का फाल्ट था
मैंने तो एक ही मांगी थी
और चेक बुक इतनी करूँगा भी क्या
लास्ट चेक बुक भी कई वर्ष पूर्व ली थी
अतः मान्यवर से निवेदन है की मेरा पैसा वापस करें और अपनी एक चेक बुक वापस लें
मैं सभी के प्रूफ संलग्न कर रा हूँ

+4 photos

Aug 2, 2019

Complaint marked as Resolved

Today i got refund

Axis Bank customer support has been notified about the posted complaint.

Jul 23, 2019

Updated by Yogesh9926 Sir they refunded 60 rs but they did not giv GST deducted on this amount
Where as why they are taking gst if i hav not been charged for any thing
Kindly ask them not to seize my money

Jul 23, 2019

Updated by Yogesh9926 Big fraud by bank
They deduct money without customer's permissons unnecessory
And deny to refund.
Such a GUNDA GIRI by bank.

Verified Support

Jul 23, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Please DM us your registered contact number and we will get back to you at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Jul 30, 2019

Updated by Yogesh9926 Sir they refunded 60 rs and they are denying to refund gst deducted on it.
I am not liable to pay gst for something which i didnt take.

Aug 02, 2019

Updated by Yogesh9926 Your A/c 791507 is credited with Rs. 10.8 on 02Aug19. Avbl Bal: Rs. 8518.34. Info: Txn Rev/S91672142/[protected]/380

Today got refund

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Address: Pune, Maharashtra, 411009

Its seems that axis have been charging me consolidated charges with huge amount and it's been many times. This time its been a huge amount and thank you for letting me do it as now i am in a state of mind where should i keep an account in axis bank or no. Also, i want to know on urgent basis that why was these charges deducted from my account, if in the last month i had lacks of rupees onto my account and account was maintained accordingly then why is there a huge deduction from the account. They have deducted 3630/- + 18%

Everytime axis bank makes it a point to take out money from their customer account and charge them, nice legal scam is going on. Hdfc is better than this if my money keeps on getting deducted like this then i should stop using axis bank.

Regards
Kunal patil

+1 photos

Aug 22, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2019

Axis Bank Customer Care's response Hi, we are here to help. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx Regards, Team Axis Bank.

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M

mImran7

from Bengaluru, Karnataka

Jul 16, 2019

I created a new Axis ASAP account yesterday, the account ends with 235565, I deposited Rs.1000/- though m other bank account, and now I get this sms in the morning that Your A/c 235565 is debited by Rs.1000 on 11Jul19 Avbl Bal: Rs.0. Info Account closure proceeds to DD Acct.

What is the reason for the closure? I gave my PAN/Aadhaar/eKyc.???

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Axis Bank Customer Care's response, Jul 16, 2019

Verified Support

Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: 13, Kalpavruksha Apartment, 21st Cross, J P Nagar, 5th Phase, Bangalore, Karnataka, Bangalore, Karnataka, 560078

Website: www.axis.com

My account till june was rs -365 (Negative). So this month i had cleared the negative amount and transferred almost rs 11, 000. But on 14th july early morning i got a message that your account has been deducted with rs 8, 346 + rs 1, 502 (Gst). So the total amount that has been deducted is rs 9, 848
This is worst thing happen with me. Because i have to do a treatment and i don't have money now.
So, please return the whole amount.br...

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Address: Madappannahalli, Huliyurduga (H) Kunigal (T) Tumkur (D) Karnataka 572130, Tumkur, Karnataka

Dear Sir,

I'm a account holder in Axis Bank. Nearly 3-4 months back I had lost my ATM card. I called to helpline and blocked the card. Again from past 3 months I'm trying to apply for new Debit Card, but nobody is responding properly. Many times I've spoke with Customer helpline people but nobody helped me, now I'm unable to contact through help line. My home branch is MG Road but I'm staying @Sira, I had visited my nearest branch @Tumkur. But they are asking me to apply through online. But online service is damn worste. Due to no Debit Card I'm unable to do any transactions. I'm facing lot of problems because of this issue. It's very very poor service in helpline. Felt too bad @Axis bank customer service...Plz resolve the issue and help me out to get new Debit card.

Name : Shiva Raju
Account no : [protected]
Branch : MG road, Banglore
Contact no : [protected]

Regards,
Shivaraj

Aug 30, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2019

Axis Bank Customer Care's response Hi, we have responded to your concern via DM. Thanks for writing in! Regards, Team Axis Bank.

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Address: Post :- Mandaknalli Taluqa & Dist Bidar, Bidar, Karnataka, 585226

Hi team,
This is to inform you that i have made payments for axis bank on time and closed the loan but still in my cibil score it is showing active in cibil report. Please take a corrective action again this bank. I never seen such a worst bank in my life. You guys made my life very crucial. If you guys are not work on my request (This is especially for axis bank) i will do suicide and write your name. Because of you guys i am not able to take loan from outside. My wife is pregnant i need to admit her in next month the whole curse will not let you guys please remeber. Please update my cibil score other wise i will do suicide and write your name.

@Axis Bank- You are such kind of dirty peoples i never seen you guys making me always trouble. I never seen such a dirty bank in my life. Thoooo ho tumari zindagi ko ...ek brahman ko satare aap logon ka satyanash hogaa...

Axis Bank customer support has been notified about the posted complaint.

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Address: 19/23, Vaidyanathan St, Aminjikarai, Chennai, Tamil Nadu 600030, Chennai, Tamil Nadu, 600030

Dear team,

Recently visited Axis Bank ATM at shenoy nagar harrington road with ATM ID :Decn137215.

It seems to be very unclean and lot of papers surrounding the atm. Cash loading people throw away the cash slips here and there. Not properly thrown into dustbin kept very nearby.
Full of cash slips advise ur cash vendor to keep the atm clean. Even customers also trying to keep clean but ur venodors not

+1 photos

Aug 19, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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M

Mehethab Sulthaana

from Chennai, Tamil Nadu

Jul 15, 2019

My Amazon pay refund transaction have been done by Amazon services on June 6th. They have provided me reference numbers too. Shame on you guys for not transacting the respective amount. No proper response from customer. Very poor service. I want a solution

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Address: Maan Colony, Shimlapuri, Ludhiana, Punjab, 141003

Yesterday on dated 11th July, 2019 I have opened an AXIS ASAP bank account through online form filling and providing my ADHAAR and PAN details. I have also deposited Rs.1000.00 in this newly created account. My customer id is[protected].

Now, today dated 12th April, 2019 I deposited 1100 rupees more to my axis account for my niece addmission form but I suddenly received a sms from the bank as "Your A/c 472XX1 is debited by...

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Address: 411037

I was issued a Neo Credit card which has bee expired in June 19.The Renewal card was issued but since I was not at home the courier service of Blue dart took it back and did not even call me . After this I have been getting messages from Axis renewal to contact the numbers the following numbers
[protected]
[protected]
Iam trying these nos but not getting through the operator.Therefore I request you to please send ithe renewal card to my branch at Bibvewadi Pune so that i will collect it personally under intimation to me..
Thanks
Mrs Maya V Mathkar

Aug 21, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: स.न.37/1,घर न.993,फाईव्ह स्टार सोसाइटी गणपती मंदिर जवळ, धनकवडी, पुणे 43., 411043

आम्ही 0 बैलेंस account ओपन केले आहे
कस्टमर केअर म्हणतायेत चेक बुक मिळेल आणि बैंक ब्रांच मधे सांगत आहे की ह्या account ला चेक बुक मिळत नाही,
कस्टमर केअर म्हणतोय की KYC ब्रांच मधे अपडेट करा पण ब्रांच मधे सांगत आहेत की इथे होणार नाही आणि चेक बुक मिळणार नाही आम्ही काहीही करू शकत नाही भरपूर लोकांच्या कम्लेंट आहेत,
ब्रांच सांगत आहे की तुम्ही कंप्लेंट करा
माझे खाते क्रमांक :- [protected]

Aug 22, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2019

Axis Bank Customer Care's response Hi, we thank you for bringing this to our notice, be assured we have noted your concern raised to us and will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank

Verified Support

Jul 12, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please elaborate more on your concerns so that we may assist you at the earliest. Regards, Team Axis Bank.

Verified Support

Jul 19, 2019

Axis Bank Customer Care's response Hi, we wish to inform you that our Dhankawadi branch has tried reaching on your mobile number, however, they could not connect with you. We request you to help us with an alternate contact number for our branch to contact you on the same. Regards, Team Axis bank

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K

Koli Kishan

from Vapi, Gujarat

Jul 12, 2019

[protected] dabeta

Reply

Koli Kishan's reply, Jul 6, 2019

Dabeta may pamper

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Address: Selvam, Fc, Chennai, Tamil Nadu, 600110

I had a salary account with axis bank and after me leaving the company i wasn't using the account which was zero balace account after few months when i check i see -5860. I went to the bank to close the account they said i need to pay the negative -5860, and the help desk was was of no use when i reached out to a branch in periyar nagar ifsc code: utib0000598. Why should i pay for something that i don't ask for.. Such scams are having!!

+1 photos

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Jul 15, 2019

Updated by Kevi_Xavi [protected]

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Address: B-8/101, Flat No. C-2, 1st Floor, 741235

Axis bank credit card — cancellation of my axis bank credit card

Due to wrong entry in their records, of name spelling, postal address, as well as incorrect email address, i have never received any statement or any other communication from the credit card department of axis bank.
Applied several timesfor correction, in their prescribed form but in vain.
No action taken by them till date for correction of wrong entry.
The card not in use for more than last six (6) months.

Request to cancel my axis bank credit card with immediate effect.

As on date all dues are cleared and no pending dues.

My credit card no is "[protected]".

Plaese do it as fast as you can do.

My contact no. Is [ [protected] ]

Regards.

Pravanshu sinha

Aug 12, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2019

Axis Bank Customer Care's response Hi, we tried to contact you on your registered contact number, however, the call was not reachable. Please share your preferred time of contact for us to assist. Regards, Team Axis Bank

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Pravanshu SInha

from Mumbai, Maharashtra

Jul 13, 2019

Hi,
Thank you Axis Bank for your endeavour to contact me. However, I am not interested to have any further dialogue.
Request to cancel my Credit Cards with immediate effect.
Your confirmation mail/message regarding cancellation of the Credit card will be appreciated.
Regards.
Pravanshu Sinha

Reply

Axis Bank Customer Care's response, Jul 15, 2019

Verified Support

Hi, for cancellation of credit card, you need to contact our phone banking team on 1-860-419-5555 and 1-860-500-5555. Regards, Team Axis Bank.

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