Axis Bank Complaints & Reviews

I had closed the credit card three months ago all the bill was payable by the person. Now i got the message i had 8000 payments in the month of august. I am very poor man how can i pay 8000 please help me. I called the phone banker but they are not reply intequest you please please help regarding the payment next time i am not using any other bank credit card.

I don't know why this bank even exist. Begin with
1) basic need for virtual account - the website does not take special character. But it is not letting me login without special character. Neither i can login to bank account through laptop neither with my mobile even after using correct passwords. Never saw these problem in kotak or any other bank.
2) credit services - awful again! I am not getting any benefit to use credit card in better way.
3) toll free number - trying to contact but cannot reach.
4) contact - no chat option is possible.
5) charges - everywhere they have extra charges.
6) fund transfer - sorry to say it is difficult to do it but exactly it is impossible to do it.
7) i have lost my debit card. When this happened with my other bank i got it blocked within 5 minutes but with axis bank it is being an hour neither i am able to reach them nor i can block my debit card without login.
8) interest rate - higher.
9) login details - even app kills me out before login. Uff! Frustrating
I genuinely hate axis bank. Worst bank ever compared with government bank as well being even sbi and pnb made a lots of improvement but this bank stands nowhere. My biggest mistake to have it.

I have my salary account in axis bank with account number [protected]. I have a personal loan amounting 1l and the emi for the same is rs. 4672, due date being 5th of every month. For the past 2 months, i have paid the due amount on the due date itself. Even though the auto pay was activated, i have paid the amount manually using the app. It has been noted that for the past 2 months, rs 590 has been debited from my account in both the months. Subsequently in discussion with the customer service executive, i came to know that the amount has been debited towards bouncing charges for not keeping the minimum amount for debiting the loan amount. The charges that the have levied is impermissible as they have tried to debit the loan amount which was already paid. I have contacted the customer care executives multiple times on this regard. However everyone said the same reason that it is bouncing charges. I have been looted even though i have cleared the dues on time. Requesting you to intervene

This is to bring in your kind notice the disgusting customer services. Fraudulent commitments and 0% productivity in customer grievance resolution system being adapted and followed by axis bank.
I have a savings account with this bank under account number - [protected], in aditya mall indirapuram branch (Ghaziabad) which is almost more than two years old now.

But to my amazement this is really disheartening to discover that i am being cheated & looted by axis bank to loot on my hard earned money since now suddenly from three months, they have started to impose unnecessary charges on my account that are deducted every month automatically from my account. These charges were not levied since last two years. I tried calling them many times to address and resolve this complaint but they were never able to explain mew the exact reason for this deduction, which made me suspicious. But with my several complaints and warnings to them, every month the charges which were being levied were reversed and refunded back since they knew that they were wrong. But contrary to this, they are not stopping this kind of pathetic treatment of loot on me as for last month and this month also, they have again levied some unnecessary charges on my account which they were again not able to clarify and then promised to to reverse and refund it back. But to my disappointment, its been more than a month, neither i have been provided any reversal or refund nor i have been provided any permanent solution on this. Their grievance system is so non serious and pathetic that they keep on committing that the branch will contact me to address my issue and take the reversal/refund step on priority, but no one even cares to contact me. Is this some kind of a joke or is this bank running on the principles of looting out the hard earned money of customers who show their genuine interest and gratitude towards the services being provided by axis bank.

Nobody has addressed my concern till date despite of repeated requests and a number of complaints in this regard.

Therefore this is my final complaint to the bank authorities to provide me a resolution and provision to payback my loan in a decent manner just like every bank does or otherwise i would be left with no other option than to escalate this matter on high priority with filing a legal petition and complaint to reserve bank of india (Rbi) in addition with dragging this matter of fraudulent practices and arrogant behavior of the bank to the court as well.

I hope this matter will be taken on super priority basis and i will be provided a result oriented resolution as soon as possible in this regard.

Regards

Satvik tikoo

(M):- +91-[protected]

A i am also attaching herewith, some of the conversation screenshots done on their official social media twitter account as well.

Lucknow high court advocate
Anubhav srivastava
Account no. [protected]
Mob. [protected]
[protected]

Branch id2536
Ifsc utib0002536


Address
Khata no 655, ground floor, khasra no 919, amethia salempur, lucknow, uttar pradesh

Pincode 227107

Sir,
Sir the details mentioned above which is my bank of account. This bank deducted my balance in my account and not inform reason of balance deduction as well as details not flash on mobile app and other type as atm statement. Even when i call this bank customer care no so their assosiate did not provide information and disconnected my call. The bank is cheating with customers and not provide reason of balance deduction.

Dear team,

I had a credit card of axis bank in the name of rishabh jain with the card no:- [protected].

I required noc of the same card as i have deposited my outstanding amount of rs 31544/- on 15-07-19.

Request you to provide it on urgent basis as i need the same. Deposit slip attached for your reference.

I am unable to login because i dont having card now as it was lost...

Monthly your charges are high other companies are provided free charges that why i am changing my credit card company to other you charge 500 +gst 12% while other companies provide free cost of monthly charges please look into this chase and please reply me as soon as possible. Thank you very much for allowing me to feedback about the charges waiting for your reply

I am getting a lot of calls from your Bank as a promotional call for personal loan.

I have not signed up for promotional calls and I am not interested for personal loan unless your bank is planning to give me a good amount of money and I don't need to pay you back the money.

Also I have activated Full DND with my operator. Still I am receiving calls from telemarkerters who claim that the Personal loan is from your bank.

So please quit disturbing me.
Delete my numbers from your database.
[protected]
[protected]

Your promotional call is not welcome and is directly considered as a harassment.

If I get a message or call regarding personal loan from your Axis Bank I will have my lawyer take a legal action against you.

Dear sir/ madam. I wish to cancel this policy[protected] as i don't need this insurance. Moreover i'm unable to pay the premium and it is a 15 year term policy where i have only 10 years to retire. So upon on my own free will i wish to cancel it and get a confirmation.
Waiting for your response and kind cooperation at the earliest. Thank you.

Yours sincerely
Kurt snuggs.

I have contacted axis bank customer care and requested to provide me the total outstanding amount to close my credit card.
As per the information given by them, i have paid the outstanding amount and requested for closing the card.
As and when i requested for closing, the card information has been disappeared from my net banking account.

However, they continued charging on my card. And they were deducting my funds from my axis bank account without my knowledge.

One of the axis bank manager called me and when i raised the concern that it's their customer care's responsibility to inform me the exact total outstanding amount at the time of requesting for closure and it is the fault from the bank, manager says that it's not his fault, it's the customer service's fault and it's my responsibility to check with customer care every time.
Also, manager says that my personal loan account will be affected cause of this which i have been paying regularly.

According to me, i have paid the total outstanding amount at the time of requesting closure of my credit card. Still they have deducted my funds couple of times from my account and they are asking me to pay extra amount.
I would request to refund the amount they have deducted from my saving's bank account.

Please do the needful.

Email id: [protected]@gmail.com

I opened a savings account as zero balance and now started charging for monthly balance maintenance charges

I want all the charges to be removed and email confitmation that in future it will not be charged again

My registered mobile number is [protected]
Nuthan kumari
[protected]@gmail.com

I opened a savings account as zero balance and now started charging for monthly balance maintenance charges

I want all the charges to be removed and email confitmation that in future it will not be charged again

My registered mobile number is [protected]
Nuthan kumari
[protected]@gmail.com

I opened a savings account as zero balance and now started charging for monthly balance maintenance charges

I want all the charges to be removed and email confitmation that in future it will not be charged again

My registered mobile number is [protected]
Nuthan kumari
[protected]@gmail.com

I opened a savings account as zero balance and now started charging for monthly balance maintenance charges

I want all the charges to be removed and email confitmation that in future it will not be charged again

My registered mobile number is [protected]
Nuthan kumari
[protected]@gmail.com

I have blocked my credit card 06 months back. Still they are sending messages to my registered mobile no. Amount need to be pay. I already given written complaint in my nearest axis bank branch shamshabad. Hyderabad. Unnecessarily they are charged the amount to me. It is not fare. Iam very disappointed to this credit card billing issue. If i spend the amount then am ready to pay. Unnecessarily the are given burden to me. They are giving a problem. When i called to the customer care several times no one is giving proper solution. I dont want this card. I have to cancel it.

Dear sir/madam,

I am having saving account in teliyarganj allahabad, with registered mobile number-[protected], this morning dated 26th july 2019, i have made 2 imt transactions on mobile number-[protected] amounting rs. 4900/- & 5000/- only. The amount was supposed to be credited on account no. [protected] (Ankit yadav - allahabad bank), but it was credited to some unknown account ending with xxxxx5225.

Please do the needful to return/ cancel the transaction done.

My account details are:
No.:- [protected]
Name:- jitendra singh yadav
Branch:- teliyarganj allahabad

Bank not refund the amount so many times Axis customer care complaint but no resolution, I am also branch visit but no resolution till date 15 days before 550 rs deducted by bank and no intimation, customer complaint consolidated charges deducted, 2 times branch visit and 5 times customer care contact but no resolution please refund the amount urgently

Axis is totally a fraud bank it deduct every month 500 rs as consolidated charges or non maintaineance. Is this has given to all such banks to. Pull hard earned money of customer including gst. For. Non maintaineance of fund in account. Nowadays even account is opening free in pvt banks still axis bank is one of the fraud that is looting money of the customer unnecessarily

My axis asap account (Customer id[protected] closed on 22/05/2019 without prior intimation and reason provided by you is non-completion of kyc, but i have submitted my documents to your branch long ago. Besides that they don't even communicated the incident regarding closure of my axis asap account and closed it and take my whole hardearned money. I want my money back asap.

Hi,
My name is t. Hari prasad. I have applied for an axis bank credit card a few weeks back. I did receive timely sms messages giving the application number, that the card had been approved and will be delivered to me in a few days time, etc. My application no. Is 14910747. Today i received the pin no. Through post. I don't know what is the use of the pin when the card itself is not delivered to me. I'm afraid of false outstanding getting accumulated against the card. I tried calling the customer care but the line never gets connected.
Can anyone help me through it?

My name is amitkumar l patel. I was given the credit card with a commitment as a lifetime free credit card. But the bank then started levying charges on the credit card. I then complained few times regarding the same but there was no response. I then decided to clear the issue and paid the settlement amount of ₹15204.73
I now want a no due certificate and noc. So that i can have it as a proof that it was not my mistake that i have a write off of axis bank credit card and i also have paid the settlement amount. I want an urgent response because i want to take my wards student loan but denied due to this write off reflected in cibil.

I didn't get any calls or messages from blue dart of my products delivery details. Suddenly they sent me a text that your shipment dispatched through blue dart has returned undelivered. After getting my awb number so i checked the details about status it shows they're outing for delivery two times. Even i didn't get any inform so how can i get my product if they don't call us.

Dear sir निवेदन यह है, कि मेरे खाते नंबर [protected] में से 9000 रुपए की फॉरोड ट्रांजैक्शन हुई है। जो की मेरे खाते मेसे रुपए कट गए, जो की मेरे खाते में वह रुपए उसी समय वापस आ गए । और 5मिनट के बाद मेरे खाते में से 10000 रुपए कट गए, जिसकी मुझे कोई जानकारी नहीं है। कृपा करके इस फ्रॉड ट्रांजैक्शन की जानकारी का पता लगाइए, और मेरे रुपए बापस मेरे खाते में जमा करवाए जाएं धन्यवाद।
Anita
[protected]