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Axis Bank Complaints & Reviews

2.6
Updated: Dec 8, 2025
Complaints 13002
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6561
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Axis Bank reviews & complaints page 242

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A
Abhishek Padmanabhan
from Bengaluru, Karnataka
Jul 26, 2019
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Address: 560083

I am getting a lot of calls from your Bank as a promotional call for personal loan.

I have not signed up for promotional calls and I am not interested for personal loan unless your bank is planning to give me a good amount of money and I don't need to pay you back the money.

Also I have activated Full DND with my operator. Still I am receiving calls from telemarkerters who claim that the Personal loan is from your bank.

So please quit disturbing me.
Delete my numbers from your database.
[protected]
[protected]

Your promotional call is not welcome and is directly considered as a harassment.

If I get a message or call regarding personal loan from your Axis Bank I will have my lawyer take a legal action against you.
Axis Bank customer support has been notified about the posted complaint.
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    J
    Juliana Shovon
    from Kolkata, West Bengal
    Jul 26, 2019
    Resolved
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    Resolved

    Address: Amolia Mansion flat 21 3rd floor, 10 Haji Md Mohsin Square. Kol -16, Kolkata, West Bengal, 700016

    Dear sir/ madam. I wish to cancel this policy[protected] as i don't need this insurance. Moreover i'm unable to pay the premium and it is a 15 year term policy where i have only 10 years to retire. So upon on my own free will i wish to cancel it and get a confirmation.
    Waiting for your response and kind cooperation at the earliest. Thank you.

    Yours sincerely
    Kurt snuggs.
    Aug 29, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 29, 2019
    Axis Bank Customer Care's response
    Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.
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      V
      Vijji490
      Jul 26, 2019
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      I have contacted axis bank customer care and requested to provide me the total outstanding amount to close my credit card.
      As per the information given by them, i have paid the outstanding amount and requested for closing the card.
      As and when i requested for closing, the card information has been disappeared from my net banking account.

      However, they continued charging on my card. And they were deducting my funds from my axis bank account without my knowledge.

      One of the axis bank manager called me and when i raised the concern that it's their customer care's responsibility to inform me the exact total outstanding amount at the time of requesting for closure and it is the fault from the bank, manager says that it's not his fault, it's the customer service's fault and it's my responsibility to check with customer care every time.
      Also, manager says that my personal loan account will be affected cause of this which i have been paying regularly.

      According to me, i have paid the total outstanding amount at the time of requesting closure of my credit card. Still they have deducted my funds couple of times from my account and they are asking me to pay extra amount.
      I would request to refund the amount they have deducted from my saving's bank account.

      Please do the needful.

      Email id: [protected]@gmail.com
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 29, 2019
      Axis Bank Customer Care's response
      Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
      Jul 29, 2019
      Updated by Vijji490
      I have messaged my details along with incident I'd.

      Regards,
      Vijayalakshmi B.
      Sep 04, 2019
      Updated by Vijji490
      I have not got any response from Axis bank but they are deducting funds from loan account it looks like.

      There is nobody contacted me on behalf of Axis bank and still not provided any resolution
      Sep 27, 2019
      Updated by Vijji490
      I am not finding anything helpful even at this consumer court. It's been more than 2 months. I haven't got any update from this bank people. Still they are charging me and torturing me with calls instead of providing resolution.
      I have not got any response from Axis bank but they are deducting funds from loan account it looks like.

      There is nobody contacted me on behalf of Axis bank and still not provided any resolution.
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        N
        Nuthan Kumari
        from Mumbai, Maharashtra
        Jul 26, 2019
        Resolved
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        Resolved

        I opened a savings account as zero balance and now started charging for monthly balance maintenance charges

        I want all the charges to be removed and email confitmation that in future it will not be charged again

        My registered mobile number is [protected]
        Nuthan kumari
        [protected]@gmail.com

        I opened a savings account as zero balance and now started charging for monthly balance maintenance charges

        I want all the charges to be removed and email confitmation that in future it will not be charged again

        My registered mobile number is [protected]
        Nuthan kumari
        [protected]@gmail.com

        I opened a savings account as zero balance and now started charging for monthly balance maintenance charges

        I want all the charges to be removed and email confitmation that in future it will not be charged again

        My registered mobile number is [protected]
        Nuthan kumari
        [protected]@gmail.com

        I opened a savings account as zero balance and now started charging for monthly balance maintenance charges

        I want all the charges to be removed and email confitmation that in future it will not be charged again

        My registered mobile number is [protected]
        Nuthan kumari
        [protected]@gmail.com
        Sep 2, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 29, 2019
        Axis Bank Customer Care's response
        Hi, we wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis Bank.
        Verified Support
        Jul 31, 2019
        Axis Bank Customer Care's response
        Hi, we understand our Hyderabad branch team has sent an email response to you as calls are unattended. We request you to be guided accordingly. Regards, Team Axis bank
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          P
          prabhas_t
          from Gurgaon, Haryana
          Jul 26, 2019
          Resolved
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          Resolved

          Address: Hyderabad, Telangana, 501218

          I have blocked my credit card 06 months back. Still they are sending messages to my registered mobile no. Amount need to be pay. I already given written complaint in my nearest axis bank branch shamshabad. Hyderabad. Unnecessarily they are charged the amount to me. It is not fare. Iam very disappointed to this credit card billing issue. If i spend the amount then am ready to pay. Unnecessarily the are given burden to me. They are giving a problem. When i called to the customer care several times no one is giving proper solution. I dont want this card. I have to cancel it.
          Aug 30, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Jul 26, 2019
          Updated by prabhas_t
          I have blocked my credit card 06 months back. still they are sending messages to my registered mobile no. Amount need to be pay. I already given written complaint in my nearest axis bank branch shamshabad. Hyderabad.Unnecessarily they are charged the amount to me. it is not fare.iam very disappointed to this credit card billing issue. If i spend the amount then am ready to pay. unnecessarily the are given burden to me.They are giving a problem. when i called to the customer care several times no one is giving proper solution.i dont want this card.i have to cancel it.
          Verified Support
          Jul 26, 2019
          Axis Bank Customer Care's response
          Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            J
            jeetu2019
            from Delhi, Delhi
            Jul 26, 2019
            Resolved
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            Resolved

            Address: teliyarganj,allahabad, Allahabad, Uttar Pradesh, 211013

            Dear sir/madam,

            I am having saving account in teliyarganj allahabad, with registered mobile number-[protected], this morning dated 26th july 2019, i have made 2 imt transactions on mobile number-[protected] amounting rs. 4900/- & 5000/- only. The amount was supposed to be credited on account no. [protected] (Ankit yadav - allahabad bank), but it was credited to some unknown account ending with xxxxx5225.

            Please do the needful to return/ cancel the transaction done.

            My account details are:
            No.:- [protected]
            Name:- jitendra singh yadav
            Branch:- teliyarganj allahabad
            Aug 30, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 26, 2019
            Axis Bank Customer Care's response
            Hi, we request you to visit the following link: https://application.axisbank.co.in/WebForms/axis-support/product/Fraudanddispute.aspx and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
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              M
              Mayur6232
              from Delhi, Delhi
              Jul 25, 2019
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              Address: 263 dhanvantri nagar, Indore, Madhya Pradesh, 452012

              Bank not refund the amount so many times Axis customer care complaint but no resolution, I am also branch visit but no resolution till date 15 days before 550 rs deducted by bank and no intimation, customer complaint consolidated charges deducted, 2 times branch visit and 5 times customer care contact but no resolution please refund the amount urgently
              Axis Bank customer support has been notified about the posted complaint.
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                D
                devendrasing28
                from Mumbai, Maharashtra
                Jul 25, 2019
                Resolved
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                Resolved

                Address: Plot no 79, Bramsingh enclave sitapur jwalapur, Haridwar, Uttarakhand, 91

                Axis is totally a fraud bank it deduct every month 500 rs as consolidated charges or non maintaineance. Is this has given to all such banks to. Pull hard earned money of customer including gst. For. Non maintaineance of fund in account. Nowadays even account is opening free in pvt banks still axis bank is one of the fraud that is looting money of the customer unnecessarily
                Sep 5, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 25, 2019
                Axis Bank Customer Care's response
                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                Hello mine account got suddenly showing minus 60000 balance why this happened
                Axis Bank Customer Care's response, Jul 26, 2019
                Verified Support
                Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                  S
                  Shruti Gaikwad
                  from Mumbai, Maharashtra
                  Jul 25, 2019
                  Resolved
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                  Resolved

                  Address: Ujjain, Madhya Pradesh, 456221

                  My axis asap account (Customer id[protected] closed on 22/05/2019 without prior intimation and reason provided by you is non-completion of kyc, but i have submitted my documents to your branch long ago. Besides that they don't even communicated the incident regarding closure of my axis asap account and closed it and take my whole hardearned money. I want my money back asap.
                  Aug 27, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 25, 2019
                  Axis Bank Customer Care's response
                  Hi, we tried reaching you today, however, unable to connect as the number was not reachable, we wish to inform you that your Axis ASAP account is closed. The decision has been taken on grounds of Bank's internal policies and operating procedure. Sorry for the trouble. Regards, Team Axis Bank.
                  This is not the satisfactory answer from your side, you cant just get away with my money on the name of policies and procedures, there should be a proper procedure for everything that you didnt follow and just closed my account. Even though I have submitted the documents in bank why didnt you people didnt complete the KYC procedure????
                  And what about the money in my account????I want my all money back...else I have to go further in this case
                  Axis Bank Customer Care's response, Jul 26, 2019
                  Verified Support
                  Hi, request you to share the branch details where the documents are submitted for us to assist you further. Regards, Team Axis Bank
                  Axis bank, ujjain branch Located in freeganj near aashray hotel
                  Axis Bank Customer Care's response, Jul 31, 2019
                  Verified Support
                  Hi, we tried to contact you on your registered contact number, however, the call was not reachable. Please share your preferred time of contact for us to assist. Regards, Team Axis Bank.
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                    G
                    Gangadhar bachala
                    from Hyderabad, Telangana
                    Jul 25, 2019
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                    Address: 37-70/22/A, j.j nagar , B78 , neredmet x roads ,sainikpuri secunderabad, 500094

                    Hi,
                    My name is t. Hari prasad. I have applied for an axis bank credit card a few weeks back. I did receive timely sms messages giving the application number, that the card had been approved and will be delivered to me in a few days time, etc. My application no. Is 14910747. Today i received the pin no. Through post. I don't know what is the use of the pin when the card itself is not delivered to me. I'm afraid of false outstanding getting accumulated against the card. I tried calling the customer care but the line never gets connected.
                    Can anyone help me through it?
                    Axis Bank customer support has been notified about the posted complaint.
                    Jul 25, 2019
                    Updated by Gangadhar bachala
                    Sry my name is Bachala Gangadhar name mistake i jst copied the post nd pasted it
                    Jul 25, 2019
                    Updated by Gangadhar bachala
                    my name is Bachala Gangadhar. I have applied for an AXIS Bank a few weeks back.I did receive timely SMS messages giving the application number, that the card had been approved and will be delivered to me in a few days time, etc. My application no. is 14910747. Today I received the PIN no.through post. I don't know what is the use of the PIN when the card itself is not delivered to me. I'm afraid of false outstanding getting accumulated against the card. I tried calling the Customer Care but the line never gets connected.
                    Can anyone help me through it?
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                      J
                      jetunp
                      from Surat, Gujarat
                      Jul 25, 2019
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                      Address: Ahmedabad, Gujarat, 380061

                      My name is amitkumar l patel. I was given the credit card with a commitment as a lifetime free credit card. But the bank then started levying charges on the credit card. I then complained few times regarding the same but there was no response. I then decided to clear the issue and paid the settlement amount of ₹15204.73
                      I now want a no due certificate and noc. So that i can have it as a proof that it was not my mistake that i have a write off of axis bank credit card and i also have paid the settlement amount. I want an urgent response because i want to take my wards student loan but denied due to this write off reflected in cibil.
                      Axis Bank customer support has been notified about the posted complaint.
                      Aug 13, 2019
                      Updated by jetunp
                      There has been around 20 days and my complaint is still not resolved. I want a resolution soon.
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                        D
                        dexcent devil
                        from Mumbai, Maharashtra
                        Jul 24, 2019
                        Resolved
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                        Resolved

                        Address: 799001

                        I didn't get any calls or messages from blue dart of my products delivery details. Suddenly they sent me a text that your shipment dispatched through blue dart has returned undelivered. After getting my awb number so i checked the details about status it shows they're outing for delivery two times. Even i didn't get any inform so how can i get my product if they don't call us.
                        Sep 8, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Jul 24, 2019
                        Updated by dexcent devil
                        I didn't get any calls or messages from blue dart of my Axis bank credit card delivery details. suddenly they sent me a text that your shipment dispatched through blue dart has returned undelivered. after getting my AWB number so i checked the details about status it shows they're outing for delivery two times . even i didn't get any inform so how can i get my product if they don't call us . please help me out from this problem.
                        Verified Support
                        Jul 25, 2019
                        Axis Bank Customer Care's response
                        Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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                          N
                          Naveen102
                          from Samalkha, Haryana
                          Jul 24, 2019
                          Resolved
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                          Resolved

                          Dear sir निवेदन यह है, कि मेरे खाते नंबर [protected] में से 9000 रुपए की फॉरोड ट्रांजैक्शन हुई है। जो की मेरे खाते मेसे रुपए कट गए, जो की मेरे खाते में वह रुपए उसी समय वापस आ गए । और 5मिनट के बाद मेरे खाते में से 10000 रुपए कट गए, जिसकी मुझे कोई जानकारी नहीं है। कृपा करके इस फ्रॉड ट्रांजैक्शन की जानकारी का पता लगाइए, और मेरे रुपए बापस मेरे खाते में जमा करवाए जाएं धन्यवाद।
                          Anita
                          [protected]
                          Aug 31, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 25, 2019
                          Axis Bank Customer Care's response
                          Hi, we tried reaching you today at 11:09 am, however unable to connect as the call was not answered. we are working on your query with reference number 53579225 and will get back to you at the earliest. Request your patience in the interim. Regards, Team Axis Bank.
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                            Nimithaajo
                            from Tirur, Kerala
                            Jul 24, 2019
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                            Address: Ernakulam, Kerala, 682307

                            My credit card whole amount is credited in my account. I paid some amount but your executive said mail to the credit card section for the payment debit. Then why it added negative to my savings account.
                            Next is i have a personal loan. Your bank says they have no personal loan collection executives. When i recovered my whole amount in negative balance otherwise it will deducted. But i talk to web chat on axis bank. He says the loan will be debited. Bank loan executives contact me for pay emi through direct payment of bank. Actually what can i do. Mobile app shows negative 16000 but now it shows negative 20000.when it is in 36000 something i paid 19990.why it show 20000 balance
                            +4 photos
                            Axis Bank customer support has been notified about the posted complaint.
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                              D
                              Dinesh Krishnani
                              from Gurgaon, Haryana
                              Jul 24, 2019
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                              Address: Jaipur, Rajasthan

                              Dear axis bank,

                              I hold an account with axis bank, maintaining it since 2015. It was well maintained and active account but since april 2019 it has become a pain.

                              I received a message in month of march about inr 1067, being debited as consolidated charges. Didn't bother much for this amount as i considered them as routine charges (As i knew my balance was low for that month). Very next day i deposited inr 30, 000/ - and then continued with regular transactions (As big as inr 100, 000 etc etc.).in april there was another instance of low balance but this time was debited with inr 15, 000/-. I tried checking my statements and to my surprise no details/breakup of charges were reflecting nor i received any message about charges. All other banks show details of charges in statement.

                              Technically, now my account was running negative without any explanation, so i stopped keeping any balance as the moment i deposit the money it will be vanished.

                              Since then i must have visited my home branch multiple times and every time i was responded that this could be due to annual closing, we will sort it out soon or i have sent an email to concerned team and will update you once it's sorted. (No call received from axis bank ever for solution).

                              Today this figure has reached inr 58, 000, and upon shouting and fighting at your branch, i get a a response on charges details, which could and should have been shared with on my very first visit to branch or at-least reflected in statement. No sms message either for those charges.

                              After understanding the case, we realized that : -

                              1. Axis bank plays smart with customers by hiding the charges details.
                              3. Axis bank doesn't share total charges with customer before debiting them from account.
                              4. Axis bank statements do not comply with rbi guidelines of stating charges details in statements.
                              5. Axis bank doesn't inform client about the complete charges through sms neither on the day they trigger nor the day those are debited from account.
                              6. Axis bank doesn't have a standard cycle of debiting the charges from account.

                              I was charged inr 1067 from my account, which i was informed through sms, but it went negative by inr 4000 which was neither informed nor mentioned in statement nor any message received. And despite keeping more then inr 50, 000 in account (After it went negative) bank never bothered to debit inr 4000 until my account again went back to lower balance stage. Any explanation??? Why bank failed to inform me or intimate me about negative balance on time?? Later when my balance goes low bank suddenly debits whole amount of past 2 months and additional charges for insufficient balance.. This is simple robbery by playing smart. Today my account is showing negative with inr 58, 000 to be paid but no details mentioned in statement. That's misrepresentation and misleading.

                              I need some solution of this whole misrepresentation/ misleading game or i will be forced to go public and approach higher authorities with evidences.

                              Thanks,
                              Vinay
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 24, 2019
                              Axis Bank Customer Care's response
                              Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                              Jul 27, 2019
                              Updated by Dinesh Krishnani
                              [protected]/[protected]
                              Jul 31, 2019
                              Updated by Dinesh Krishnani
                              No call received till date.
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                                A
                                ajit@92
                                from Mumbai, Maharashtra
                                Jul 24, 2019
                                Resolved
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                                Resolved

                                Address: Mayurbhanj, Odisha, 757001

                                Hlw sir, i am a prime customer of your bank, baripada branch, odisha, since three years, but when i am going to make a demand draft, your officer didn't done my work and tell your demand draft is under process and gone in his personal work to outside the office premises. I was waiting about 2 hours for making a draft,...

                                Some days ago, when i was going to your bank for my current account opening, he tell me that "give me 1, 00, 000 rupees, i will open your account" but, i was not agreed at that moment,
                                And today's matter is due to all about the previous matter,
                                He is not a good person...
                                They always be there to help the customer and support... But he didn't his job properly...
                                So plzzz kindly enquire about that matter and take actions against him...
                                Thank you!!!
                                Aug 31, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 24, 2019
                                Axis Bank Customer Care's response
                                Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                  R
                                  rajeshreddy2222
                                  from Hayathnagar, Andhra Pradesh
                                  Jul 24, 2019
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                                  Address: uppal kalan, 501505

                                  This is adama rajeshwar reddy from hayathnagar i have the savings account in axis bank uppal kalan recently i got call from bank regarding someone sent the money to your account by mistakenly so given letter with proving those funds are made for as consultancy basis but the assist manager was not supporting me and saying ill follow only rbi rules
                                  Did rbi said that if anyone give fake complaints without having proper answer to freeze the genuine receiver account? Is that rule?
                                  I am trying to explain to assist manager that i've proofs but the assist bank manger not responding me properly.
                                  I am ready to prove myself those payments made for genuine reason
                                  Note : if a person do mistake one time but how can he do multiple times
                                  This is simple that the person who did complaints is not valid i have the all the proofs.
                                  My mobile number : [protected]
                                  Mail id : [protected]@yahoo.in
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Jul 24, 2019
                                  Updated by rajeshreddy2222
                                  it is the work for banker's to find that who was made complaint is correct are not ? why the banking rules are crucial with innocent client's ?
                                  i want to the resolution as much as possible ?
                                  thank you
                                  Verified Support
                                  Jul 24, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we are unable to locate any account-related information with the mobile number given. Request you to DM us the registered mobile number or additional details of your account for us to check further. Regards, Team Axis Bank.
                                  Jul 24, 2019
                                  Updated by rajeshreddy2222
                                  [protected]
                                  Jul 25, 2019
                                  Updated by rajeshreddy2222
                                  i given response letter to bank manager still no reply fro them the worst bank i have ever seen

                                  Jul 25, 2019
                                  Updated by rajeshreddy2222
                                  without proving the complaint genuine r not how can he put minus balance in account even i am responding calls and mails ?
                                  is this correct such a waste rules are in banking sector
                                  Aug 07, 2019
                                  Updated by rajeshreddy2222
                                  Axis Bank — how can bank managers accept the complaint if the sender said i have send the money to the person multiple times by mistakenly

                                  1 Review
                                  uppal kalan, Rangareddy, Andhra Pradesh, India
                                  rajeshreddy2222 on Jul 24, 2019 Mark as Resolved

                                  This is adama rajeshwar reddy from hayathnagar i have the savings account in axis bank uppal kalan recently i got call from bank regarding someone sent the money to your account by mistakenly so given letter with proving those funds are made for as consultancy basis but the assist manager was not supporting me and saying ill follow only rbi rules
                                  Did rbi said that if anyone give fake complaints without having proper answer to freeze the genuine receiver account? Is that rule?
                                  I am trying to explain to assist manager that i've proofs but the assist bank manger not responding me properly.
                                  I am ready to prove myself those payments made for genuine reason
                                  Note : if a person do mistake one time but how can he do multiple times
                                  This is simple that the person who did complaints is not valid i have the all the proofs.
                                  My mobile number : [protected]
                                  Mail id : [protected]@yahoo.in

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                                    S
                                    SP Musician's
                                    from Mumbai, Maharashtra
                                    Jul 24, 2019
                                    Resolved
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                                    Resolved

                                    Respected sir
                                    I have a bank account in axix bank throught 5 year, sir, i go to deposit money twice a week. I see a one machine shut down every time. To put a small amount of money, it takes 30 minutes and more time, because small amounts are not deposited in the counter, so today when i compiled, he started shouting to and then the manager came out and all the officers started shouting all the customers and seeing him as an officer, and say you stopped your account now, then i would like to ask you this. I tell that these are the totals me to speak to get account closed. And later the manager also started shouting. I want you to understand this thing as soon as possible and contact me as soon as possible.
                                    Yours faithfully
                                    Your account holder

                                    [protected]
                                    Sep 2, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 24, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we tried reaching you today, however, we were unable to connect as the number was not reachable. We are unable to locate any account-related information with the given mobile number. Please DM us the registered contact number or additional details of your account along with the branch location where you have visited, to check and assist further.
                                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                      Mounika12345098
                                      from Mumbai, Maharashtra
                                      Jul 24, 2019
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                                      Address: Perumbakkam, Chennai, Tamil Nadu

                                      Axis bank branch manger of perumbakkam her name is manimegal is not behaving profesionol with the employes and shouting every day and she is forcing employees to do her work as well and not allowing employees to avail the leaves as well none of the employees are willing to work under her.
                                      None of the employee was willing to work under such manger and forcing a single employee to get the business from outside and using fault language with the employees wich was not bearable and this is happening evryday and when emploees have requested. Not to treat them like that, she was warning them tht she is gonna make complaint agianst employees that employees are harrasing sexually which is not correct, she has the same track record previouslyade. One employee to resign in the same way hence requesting to help the emoployees from, such people will not suitable for the profession.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 24, 2019
                                      Axis Bank Customer Care's response
                                      Hi, we are here to help! Please DM us your contact number and we will get back at the earliest.
                                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                      Jul 24, 2019
                                      Updated by Mounika12345098
                                      Kindly close the complaint from your end
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                                        nikitakedia
                                        Jul 23, 2019
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                                        Address: Visakhapatnam, Andhra Pradesh, 530003

                                        I have been a valued customer of axis bank. Since last 2 years i moved abroad for my higher studies and i had informed the branch the same. However, every month they have deducted close to 1000 rupees for gst, consolidated charges and debit card fees and sms alerts and statement fees. I have not requested for any statements and tried calling the branch, the number says does not exist. I spoke to customer care and they say they cannot help as i need to visit the branch. I told them i am abroad and they need to help me over a call. However, they were rude and denied any help. I would request help and refund my charges as i was not aware and was not informed through any way by axis bank for over 2 years. I also requested a replacement card for my credit card in 2018, i still did not receive it
                                        Axis Bank customer support has been notified about the posted complaint.
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