Axis Bank Complaints & Reviews

I have created axis asap account through my laptop, by submitting all the necessary documents like aadhar, pan card, mobile number etc. My account got working on the first day and i was supposed to pay rs. 350/- for physical debit card., i've paid that amount from my another bank account, all went fine. I put 11k in my account in start but, after few days, while i'm trying to check the axis bank account for transaction statements, there i found my account has been closed, showing this message i m the transaction page "account closure proceed to dd acct" and my balance is showing 0. I dont know what happened to my 11, 000 rupees and 350 rupees. I lost my hope on this banking with axis. Atleast they should have given a proper reason for closure. Ps. I thought that, axis was good at internet transactions, but now i'm done

My axis bank a/c no - [protected] has been debited by 1899.00/- for one assist services without asking my permission and without my approval they deducted money from my account.
So i contact to axis customer care and one assist customer care but didn't get revert. Also tried to sent complaint mail but mail isn't sending at all.
I want my money back.. I want refund as soon as possible.
I am totally disappointed with this one assist service totally fraud.

Contact details : [protected]

Used my icici atm card in axis bank atm machine near btm bsnl office. Address of the axis atm is below.

196, 23rd main rd, lakshmi layout, mchs colony, stage 2, btm 2nd stage, bengaluru, karnataka 560076.

Withdraw 500 rupees when the transaction about to complete and the machine about to disperse the money power went of and atm machine also switched off. I am wondering will the atm will be like this without power backup?. Please fix this problem and make sure that it will not happen for others. Transaction details from my bank account is given for reference and please check the footage info for this.

Account num:[protected].
Name:arun rajendran
Branch : indira nagar, icic bank

2 22/07/2019 nfs/becn2366/cash wdl/22-07-19 dr. 500.00

Mobile:[protected].

Hi,
I am using axis bank account and from last one year i am subscribed to one assist service. I am thinking that i am neither satisfied and nor get benefits from this service.

On saturday (20th july 2019) from axis visa account has been debited with rs.1899 for renewal of one assist service without any notification.

I would like to deactivate this service and kindly refund the money debuted

Dear sir/madam,

My mother has saving bank number no. [protected] with axis bank, nehru nagar, ghaziabad branch. On 18th july, 2019 my mother got a call from bank asking for documents to update the kyc and they applied for credit card without my mother knowledge with application no. 14926904. She came to know about this credit application when she got a message from bank.

Credit card team is doing fraud with customers by asking document for kyc update and applying for credit card with customer information.

I request you to kindly take strict action against the team involved in this fraud and cancel the credit request immediately.

Thanks,
Saurabh arya
[protected]
Address : h. No. 33,
New gandhi nagar, ghaziabad - 201001

Dear sir

I have tried to open axis asap account. After all formalities, they have given me virtual debit card.
After that, they said to add money minimum 1000 in that account, after that they will give me account number.

I have added the money from other account through upi. My balance deducted but no account number provided to me. Even my balance is not refunded yet.

Mobile number - [protected]

This is the number on which i have created the account.

Please help me

On[protected] i have given the request letter to close the account along with cheque book and atm card to udupi branch. And waited till september. When i asked again with customer care and branch they ask me to submit once again on[protected]. But till today my account is active.
A/c no-[protected]
Name:ganesha that
Branch:udupi

Hi

My savings account has been debited 5696.84 rupees with a msg brn pymt card.

One month back i received a msg from axis bank that auto debit option has been activated on my account for credit card ending with 0743. I didnt have axis bank credit card for the last 7 years. I haven't requested for a new card also. I am not sure which card this is. Now the charge 5696.84 is deducted for this card which i don't have or not used. I spoke to axis bank customer care for more than hour with different departments and no one has a clue

I have two axis accounts one is youth axis account which is technically a zero account and one is salary account. I downloaded app for easy use while transfering money to my salary account by mistake i transferred arround 3k in january to my youth account but nothing happened at that time but i was unaware of this open account i request for closure the person who was sitting in axis bank cut my debit card in front of me took 500 rs from me as charges & then i filled a closure form. After one month, i transfered my rd amount and it was credited in my youth account which should be close as i already done the procedure to close it, however it was in minus 2700 rs so they duducted this amount from my account then i went to bank and raise my concern that even when i closed my account how can amount be debited then they said it was a debit card charges from 2013 then i had a point if this is so then why you guys didn’t debited this amount when i mistakenly credited this account with 3k why it happend after my closure request then they said there is no closure request i said put your cameras on and check i did the whole procedure they said cameras are not working. I work in a night shift i somehow manages to wake in morning and did multiple follow ups they said they will promise me to get back my amount in 7 working day i waited like 15 days then went to them. They said its still in process after 3 months they said it was a genuine deduction of debit card charge it will not be reverted meanwhile in these 3 months the account went two times in minus again, i don’t know why! Because debit card charges were already deducted but still my account goes in minus every month. I am fed of this follow up procedure they fraud with me they promised me to close my account and they didn’t did then they promised me to revert my money that too they didn’t did. It was mentally torture by them i was not at all happy with the bank staff. I raise a genuine issue and i have a valid points to make even though they didn’t consider anything and said it will not be reverted. I want my money back and close this account this is so frustrating for me.

I received a call from axis bank. They told me this is for. Card protection.. With out my permission they took my 1899rs from my debit card.. And i call to axis bank they told me this is anathor service.. So we cant help u.

I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks.. Please refund my money as soon as possible because i am living abroad, without my family for studies and do not have enough money for my expenses

I received a call from axis bank last year. They told me this is for. Card protection.. With out my permission they took my 1899rs from my debit card.. And i call to axis bank they told me this is anathor service.. So we cant help u. I did not renew this service this year but the amount of rs 1899 was debited from my account today. My account number is [protected]

I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..

On dated 19th july, 2019 i have opened an axis asap bank account through online form filling and providing my adhaar and pan details. I have also deposited rs.1000.00 in this newly created account.

Today dated 20 july, 2019 i suddenly received a sms from the bank as "your a/c xxxxxx is debited by rs.1000 on 20 july19. Avbl bal :rs.0. Info : account closure proceeds to dd acct."
Refund or reopen my account

Dear sir/madam,

I wrote a mail on 29/05/2019 to axis bank customer support to reduce my extra interest charges for my credit card and close my exiting credit card, at that time i was paid near about 90% payment of my entire outstanding payment.

Your customer support one person having name m/s bhuvaneshwari s send me reply on 02/06/2019 where she asked my card details, i have sent every thing but still i have not receive any feed back from her although i have sent several reminder but could not receive mail from her also any phone call.

I am requesting you to kindly look into this matter as i am already paid 90% amount of my entire outstanding payment but unable to pay 10% which is around rs.8800/- is showing to my current statement.

Please waive of my charges and close my credit card immediately.

Regards
Rakesh prabhakar

Please note i want to surrender this card with your entire payment in a single time kindly waive of the extra interest charges and give me the figure so that i will pay within due date the entire your payment.

Please note i do not want to settlement of this card but some extend please waive the extra charges so that i can able to pay the outstanding amount payment immediately.

Awaiting for your reply and waiting for waive the charges,

Regards
Rakesh prabhakar

On wednesday evening at 9 pm i had trying payment from google pay via axis bank account to hdfc bank customer that transaction is not done only display payment in process, then i am leave this page and saw on next day at morning at 6.30 am but same message display, then i am going on google website and searching google pay customer care number then i have got this number[protected], then they told me about cancelation of this transaction and send me message as complaint request no. On this no [protected]
then i was done this then immediate debit my account balance in two transaction first is 20 k rs and second is 5 k rs. This is fraud. So kindly take a big action on this frauds and refund my 25 k amunt in urgent basis. And i resister my complaint in my axis bank branch this service request no is 53017230 so kindly i want my money refund.

Above transaction is done by before 15 days but yet not give me proper solution from branch and not raised proper despute by branch. That transaction is done by 04 july 2019 but dont know any respective persone how raised right despute and customer complaint.
Very bad service by axis bank shikrapur branch sole id 0862
I want urgent solution about my money

I had cancelled my credit card, ending with 4764 in august 2018, as there were additional charges levied by axis for one of the online transactions, even though i have clear cut evidence of email notification and sms notification on the amount used, whereas axis was trying to collect additional amount of inr 2, 500 approx, which was disputed, opposed and complained. Axis has reversed this and during that time i had cancelled my credit card, as i do not want to deal with a banker who tries to exploit customers. There was communication on this which is available on record. Now axis has again started sending email credit card statements showing debit balance of disputed transaction. If axis does not stop sending this kind of mails, i would prefer using legal channels to settle this matter.

Hi,

I am maintaining zero salary account in axis and even though it went on lean deduction and it got debited from my account. I have applied for cheque book and after getting it unfortunately i have missed it and now personal loan has sanctioned to me in axis were ineed to provide cheque leaf for the same. When i try to apply for it via mobile app it's not processing

Kindly help me in getting check leaves if not i would not be able to get my loan amount

Please take appropriate action asap.

Regards,
Ajai s
([protected]).

Yesterday on dated 18 jul 2019 i have opened an axis asap bank account through online form filling and providing my adhaar and pan details. I have also deposited rs.1000.00 in this newly created account. My customer id is [protected].
Today dated 19th jul 2019 i checked my acount balance then i socked with this msg. Info : account closure proceeds to dd acct."

Please note i did not given any consent for account closure. Kindly look ito the issue on an urgent basis and refund the money or reopen my account.

Without my knowledge ecpp assistance charges 2, 199/- from my axis bank credit card. It is criminal activities are done by ecpp assistance

Sir/madam,
I have purchased credit card from axis bank. I have received message from ecpp assistance on 15.07.2019 for your credit card account debited 2, 199/- by ecpp assistance. Without my permission one assist charged 2, 199/- from my credit card account after that i have called one assist complaint number for cancellation of my insurance policy and refund the amount there is no response from one assist kindly cancel the policy and refund the amount ecpp assistance membership.

I registered for axis asap in date[protected] with my aadhar and pan card and added 1000rs fund from my other bank account. As dated[protected], i received a message on my registered number ([protected]) i. E. "amount 1000rs has been debited from your account, net balance 0rs". I checked for statement on axis mobile app where "account closure to dd act" written. I checked by calling axis customer support and by reaching my nearest axis branch but all in vain. They are just putting words with no meaning, no satisfactory reason given. They are saying 1000rs will be reached to you in 10 days.

My account:[protected]
Mobile:- [protected]
Email:- [protected]@gmail.com

Where is my money going and how to get it back?
I have not expected this type of service and such unwise customer support. Never gonna believe this fraudulent bank.

Yesterday on dated 18th july, 2019 i have opened an axis asap bank account through online form filling and providing my adhaar and pan details. I have also deposited rs.1000.00 in this newly created account.

Now, today dated 30th april, 2019 i suddenly received a sms from the bank as "your a/c 95*4*1 is debited by rs.1000 on 19 july19. Avbl bal :rs.0. Info : account closure proceeds to dd acct."

Please note i did not given any consent for account closure. Kindly look ito the issue on an urgent basis and refund the money or reopen my account.