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Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
Complaints 13009
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Axis Bank reviews & complaints page 255

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L
Lavylavan
from Chennai, Tamil Nadu
Jun 6, 2019
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Address: 600053

Hi im a axis bank credit card holder on june 6 2019 there was an unauthorized transaction of Rs. 1699./ in favour of ecpp assistance service membership . Which i had never subscribed. How can they transact on my card directly?
So, kindly please refund my same amount on the same credit card as soon as possible and unsubscribe me from this service im not at all intrested in the same . Otherwise will take legal action against you
Jul 10, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
Jun 22, 2019
Updated by Lavylavan
Hi, I am a axis bank credit card holder . Again they transacted amount from my add on card around Rs.350 for amazon prime which i was not subscribed to that .
Please refund the same amount ASAP to my same account . My registered mobile number is [protected]. Thank you
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    A
    Amit Gavrav
    from Mumbai, Maharashtra
    Jun 6, 2019
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    Address: Mumbai City, Maharashtra, 400708

    Dear sir,

    I have worngly added AC No[protected] Union Bank
    Rs.4500 was transferred through neft to above account.

    Details mentioned -
    Axis Bank neft id - (AXMB[protected])

    My Account details -
    Axis Bank
    Axis act - [protected]
    name - amit ramesh gurav
    ac type - current ac
    Branch - kharghar navimumbai
    customer id[protected]

    as above account number is not exist as it was phone number of branch.
    when i will get back the amount in my account.

    more than 24 hrs waited but no response.

    Regards,
    Amit Gurav
    [protected] / [protected]
    Jul 19, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 06, 2019
    Axis Bank Customer Care's response
    Hi, we request you to visit the following link: https://bit.ly/2NJKKFo and raise a dispute. Sorry for the trouble.
    Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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      P
      Pawan6381
      from new delhi, Delhi
      Jun 5, 2019
      Resolved
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      Address: Uttam nagar branch, New Delhi, Delhi



      Yesterday on dated 4 june 2019 I have opened an AXIS ASAP bank account through online form filling and providing my ADHAAR and PAN details. I have also deposited Rs.1000.00 in this newly created account.

      Now, today dated 5 june 2019 I suddenly received a sms from the bank as "Your A/c 773276 is debited by Rs.1000 on 5 june2019 Avbl Bal :Rs.0. Info : Account closure proceeds to DD Acct."I
      called the mentioned customer care number asking the reason for the account closure but didnt get satisfactory answer..infact they dont have good knowledge regarding this.
      Please note I did not given any consent for account closure. Kindly look into the issue on an urgent basis and refund the money or reopen my account.

      With regards

      pawan kumar.
      A/c no 773276
      Magu.[protected]@ gmail.com
      Jul 5, 2019
      Complaint marked as Resolved 
      Got their email as well as call by their executive to collect the demand draft from their branch office...thnks axis team aspecially pankaj bhardwaj
      Axis Bank customer support has been notified about the posted complaint.
      Jun 10, 2019
      Updated by Pawan6381
      In revert for my complaint I have just got an email having a phone no of someone (so called raman)...i have been trying to contact him...but all in vain...no response...totally irresponsible axis team
      Verified Support
      Jun 11, 2019
      Axis Bank Customer Care's response
      Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
      Jul 04, 2019
      Updated by Pawan6381
      Not get my refund yet...its already been a month ...hw much time would u like more...should i move to banking ombudsman...
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        P
        pavneetbajaj
        Jun 5, 2019
        Resolved
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        Hi,

        I have been sending numerous mails to different departments of axis bank to settle the dues of inr 82, 853/- owed on this card but nobody responded to my mail or the mails returned undelivered. I can't pay the entire amount & i have been trying to get this resolved for almost a year now.

        Can anyone please get in touch with me at [protected]@gmail.com

        Best regards,
        Pavneet
        Jul 15, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 06, 2019
        Axis Bank Customer Care's response
        Hi, we request you to share the screenshot of the mail received for us to assist you further.
        Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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          davidamos87
          from Bengaluru, Karnataka
          Jun 5, 2019
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          Address: Bangalore, Karnataka

          Hi Sir, I have three accounts with axis bank which was created by various companies i worked. Currently i will be using 1 account of them. I visited the bank branch to close the other 2 accounts but they are stating that i have minus balance for not maintaining minimum balance.

          Please help me in closing the 2 accounts and i will be using 1 account which i am currently transacting. I contacted customer care of Axis Bank but they are forcing me to go to the branch.

          I also stated that RBI has implemented the rule to not charge the AMB Charges.

          Please contact me on +91 [protected]
          Jul 15, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Jun 06, 2019
          Updated by davidamos87
          Please help me in this case, i even tried visiting the bank manager again but they are again rejecting my request.
          Verified Support
          Jun 07, 2019
          Axis Bank Customer Care's response
          Hi, we request you to visit the following link to get clarification on charges levied: http://bit.ly/2JKYEsc. Regards, Team Axis Bank.
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            5
            5KashyapN900
            from Mumbai, Maharashtra
            Jun 5, 2019
            Resolved
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            Address: Axis Bank, Laxmi Nagar Branch ID2685 IFSC UTIB0002685 Address D/32, Ground Floor, Vikas Marg, Laxmi Nagar, New Delhi, Delhi, 110092 Contact Number 18604195555 Pincode 110092, New Delhi, Delhi, 110092

            Hii, sir i am saurav kumar mishra complaining behalf of my bank account in axis bank from which i have made a transaction on throughout irctc to booked a ticket on 31st of may and from which then i due to some of prominent reason i cancelled it that ticket but my amount of rs 2100 is being not refunded to till now and my account no is :- [protected] kindly please check it sir that when i am calling to customer care of axis bank then they were telling me that your amount is disputed or whatever it's being take a long time for refund and my complaint no is :[protected] and an another one of my complaint regarding the same problem of i'm facing this issue is :- [protected] but i needed my money sir as soon as soon possible sir due to because of booking another ticket on another date so please it's my kindly request to you sir that please resolve this issue as soon as soon possible because i'm a student sir and that's why i have been facing problem due to lacking of money and my refund i'd sir of this amount is :- [protected] and my transaction i'd of this amount is :- [protected] please it's my kindly request to check it sir and resolve my this issue as much as soon you can do it possible sir 🙏🙏🙏

            Thanks and regards,
            Saurav kumar mishra
            Jul 12, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 06, 2019
            Axis Bank Customer Care's response
            Hi, we request you to refer the following link: http://bit.ly/2DlDuvW to report the disputed transaction. Sorry for the trouble. Regards, Team Axis Bank
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              M
              madhavmullapudi
              from Rajahmundry, Andhra Pradesh
              Jun 5, 2019
              Resolved
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              Address: 81-28-19 C-6, 3RD FLOOR BHARATHI RESIDENCY, J N ROAD, East Godavari, Andhra Pradesh, 533103

              I am not receiveing credit card bill by mail last month i received the this month ie may 21st bill i am not received so pls send the bill to my mail id my card no is [protected] i given complient two days back my complint id is 2351791 so pls fallow and try try to send my credit card bills promtly otherwise i am un able to pay last month 21st generated bill is not received by me
              Jul 15, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 06, 2019
              Axis Bank Customer Care's response
              Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N5XxBv Regards, Team Axis Bank.
              On may 27th i try to do a payment using my credit card. It was faild. But I got message from bank amount spended. And now in banking app shows that amount as un billed amount. I was retry same transaction it was successful. But 2 amounts are shows as spended.
              Axis Bank Customer Care's response, Jun 6, 2019
              Verified Support
              Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
              Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                S
                Sowmya Thandapani
                from Chennai, Tamil Nadu
                Jun 4, 2019
                Resolved
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                My name is dhanalakshmi sowmya. It is regarding my asap account i opened in thiruvanmiyur branch. Despite of kyc updation i made in adyar branch, my account got closed and i tried calling the branch, but no answer. My account got closed on may 1, 2019. I received a message stating the deposited amount will be sent through dd to my house address. Till now i haven't received it.

                Acct no: [protected]
                Cust id:[protected]

                I am too working in a private bank only but i never seen such a bad follow up regarding customer service. Please check with the branch and give back my money.

                Regards,
                Sowmya
                Jul 8, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 06, 2019
                Axis Bank Customer Care's response
                Hi, we tried reaching you today, however, the call was unanswered. We wish to inform you that your Axis ASAP account is closed. The decision has been taken on grounds of Bank's internal policies and operating procedure. Sorry for the trouble. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank
                Jun 08, 2019
                Updated by Sowmya Thandapani
                Hi, I have no problem with your policy to close my account. If your policy doesn't want me to be your customer, well and good. But I am worried about my balance which was Rs. 5848/-. I was promised that the amount will be sent to me as Demand Draft with in 15 days whereas now its has been 40 days and yet i haven't received my DD through post. Now about your policy, I was asked to submit my KYC and I took the privilege taking a day off from my work for signature upload and another day for KYC submission. I took all these pain so that you could have an internal policy to close my account. I am even out of counts of how many calls I made to your Thiruvanmiyur branch and it was not answered once, speaking about customer service. I have no intention to be your customer anymore so I'm glad i don't have to take the pain to do the account closure procedure. Please give me a solution for my balance and give me a date when i will receive it. You can reach me on my number ASAP or you can also mail me too. if that wont work for AXIS, give me the number of contact we will do.

                Thanks

                Regards
                Sowmya
                Jun 12, 2019
                Updated by Sowmya Thandapani
                I don't know how long Axis bank would take to resolve a small complaint. I am really fed up by calling the branch. If you couldn't appoint a person to attend a call, then why you even open branch in all places. If a customer borrows loan and couldnt repay, you people call N number of times to get back your money. To get a new customer, you do a regular follow ups and somehow grab them. Why is that responsibility missing after we become the customer. I am taking this complaint to consumer court.

                Regards,
                Sowmya
                My axis asap account debited from my account 1000 rupees and closed without my permission
                Axis Bank Customer Care's response, Jun 6, 2019
                Verified Support
                Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                  A
                  Ashu Middha
                  from Anandpur Sahib, Punjab
                  Jun 4, 2019
                  Resolved
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                  Address: Ashu Middha Middha Trading Company (New Grain Market) Jalalabad (w) dist.Fazilka Punjab

                  As subject cited above i have contact the above said employee of axis bank branch. He treat me as owner of the branch, not as employee. He shows that without offering some thing him, he will not give the service of concerned branch. Here, i respectfully
                  Aware that how the offer are proceeding at ground level. Regards... Ashu middha middha trading company (New grain market) contact no. [protected]
                  Jul 15, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 06, 2019
                  Axis Bank Customer Care's response
                  Hi, we tried reaching you today, however, unable to connect as the number was not reachable. We are looking into this and will update you with the status at the earliest. Regards, Team Axis Bank
                  Verified Support
                  Jun 06, 2019
                  Axis Bank Customer Care's response
                  Hi, we tried reaching you on your mobile number, however, could not connect with you. Please help us with the registered contact number as we are unable to fetch details with the help of the mobile number provided. Regards, Team Axis Bank.
                  Verified Support
                  Jun 06, 2019
                  Axis Bank Customer Care's response
                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                  Verified Support
                  Jun 13, 2019
                  Axis Bank Customer Care's response
                  Hi, we wish to inform you that as per our records the branch official has contacted you and addressed your query. Regards, Team Axis Bank.
                  Axis bank atm not providing me a rent from 1 year and i can not do anything against him . so what i can do it
                  Axis Bank Customer Care's response, Jun 6, 2019
                  Verified Support
                  Hi, regret the inconvenience caused. We are here to help! Please DM us your contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
                  Axis Bank Customer Care's response, Jun 6, 2019
                  Verified Support
                  Hi, sorry for the inconvenience. Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank.
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                    A
                    Abhi dixit
                    from Ahmedabad, Gujarat
                    Jun 4, 2019
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                    Address: A2lordsnest chandkheda Gam near AMC office , nr. Devnandan sky, chandkheda, Ahmedabad, Gujarat, 382424

                    Hii,
                    i have salary account in your bank & when i checked my balance you have deducted 4500 & 5500 rs from my account continues last two month written as Consolidated Charges.plz help me to get my money back, your bank is deducting innocent peoples money from their accounts wihout telling peoples .
                    Due to that problem I have submitted fill up a/c closing form with cheque book & debit card on . But till now account has not closed.
                    My account is going continue in minus
                    So please refund my money and close the account as soon as possible. Otherwise I'll go for higher authority
                    Axis Bank customer support has been notified about the posted complaint.
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                      G
                      Gowtham55
                      from Chennai, Tamil Nadu
                      Jun 4, 2019
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600112

                      This is my mobile number.[protected]. I just bought an mobile phone on amazon and this not yet converted into emi. I just give you the transaction details so can you just look into it.
                      Order #[protected]
                      Emi period - in_axis_6mo_emi
                      Payment id - 0h_pe_cus_1e7f97ca-0396-49d0-9eaa-99f9781e6399
                      Amount - rs.11, 998.00
                      Date-tuesday, 21 may, 2019 12:09:31 pm ist
                      Jul 5, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 04, 2019
                      Axis Bank Customer Care's response
                      Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2W7TiJr. Regards, Team Axis Bank.
                      Jun 05, 2019
                      Updated by Gowtham55
                      I previously bought some items in amazon in EMI option, Within 4 working days it will automatically converted into EMI. Why should i manually convert into EMI?
                      I just want to deactivate this subscription as I find the service unneccesary and doubtful in its contents.
                      Please do the needful and cancel my subscription.
                      Thank you.
                      Axis Bank Customer Care's response, Jun 4, 2019
                      Verified Support
                      Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                      Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                      Axis bank has deducted Rs. 118 twice from my account and the transaction log says Info: Sign. Verf chrgs mandate Regst/Stop. What is this? Credit the amount back
                      Axis Bank Customer Care's response, Jun 6, 2019
                      Verified Support
                      Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                      Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                        V
                        Vanshul Chawla
                        from Gurgaon, Haryana
                        Jun 4, 2019
                        Resolved
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                        Address: 122101

                        My transaction id for account : [protected] with reference id:[protected] is in suspect status from past 5 days. Could you please check.

                        Please could you check and revert as this was money paid as rent to the owner and i would have to pay late fees in case its not credited within this week.

                        Let me know in case you need further details from my side.

                        Vanshul
                        [protected]
                        Jul 5, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 04, 2019
                        Axis Bank Customer Care's response
                        Hi, as per our telephonic conversation, please visit the link https://bit.ly/2Na7gH8 and raise the dispute for the mentioned transaction. Regards, Team Axis bank
                        Pmjjby or Pmsjy Certificate copy not issue me please pmjjby or pmsjy certificate copy provide my bank address ya my E-mail ID - sudhir.[protected]@gmail.com
                        Axis Bank Customer Care's response, Jun 4, 2019
                        Verified Support
                        Hi, we are here to help! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank.
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                          M
                          madhavmullapudi
                          from Rajahmundry, Andhra Pradesh
                          Jun 4, 2019
                          Resolved
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                          Resolved

                          Address: 81-28-19 C-6, 3RD FLOOR BHARATHI RESIDENCY, J N ROAD, East Godavari, Andhra Pradesh, 533103

                          My card no [protected] i am not receiving credit card bills in time my billing date is 21st now 4thof next month since i am not received the bill and also send the phycial bill to my postel adress and also i am unable to see my trans. online i am unable to regerstr my credit card online because i am not not heaving savings bank account with you
                          Jul 8, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 04, 2019
                          Axis Bank Customer Care's response
                          Hi, we refer to our today’s conversation, please find the link as suggested https://bit.ly/2unVRLl . Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank
                          Verified Support
                          Jun 06, 2019
                          Axis Bank Customer Care's response
                          Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N5XxBv Regards, Team Axis Bank.
                          I have axis bank neo credit card. Still i haven't purchase any products bia this card .even though i has paid 350rupees monthly . Is it acceptable? . I am frustrated. I want to cancel my credit card immediately.
                          Axis Bank Customer Care's response, Jun 4, 2019
                          Verified Support
                          Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                          Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                            Debasish8972
                            from Ahmadpur, West Bengal
                            Jun 3, 2019
                            Resolved
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                            Resolved

                            Address: 743245

                            Hi i had fraudulent transactions happened on my current account with out my concern or otp as below on3rd june 2019.

                            I lost inr 11344.83 with out my involvement, i never deal with this site for any transaction in the past.
                            Request you to help me and refund back my amount.
                            And i dont want this again in future.
                            Please let me know if you need any other information.
                            Jul 14, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Jun 03, 2019
                            Updated by Debasish8972
                            My Account No. [protected], IFSC Code UTIB0003263 (Axis Bank)

                            Verified Support
                            Jun 04, 2019
                            Axis Bank Customer Care's response
                            Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly.
                            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                            Jun 04, 2019
                            Updated by Debasish8972
                            My Mobile Number- [protected] and [protected]
                            Jun 08, 2019
                            Updated by Debasish8972
                            Dear Sir,
                            I have not receive any status of my complain. Please send the running status in my email and solve this problems as soon as possible.

                            Regards
                            Debasish Biswas
                            Mobile No. [protected].
                            I lost 1897.12 rs. ECOM.PUR/WWW.LANGUAGEP/
                            I have not visited any site like this.. This transaction happend in afternoon at 15.14.37 and I got msg of transactions at 20.44
                            Please help me to get my money back.
                            My mobile no. [protected]
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                              D
                              dijomaliakal
                              Jun 3, 2019
                              Resolved
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                              Address: jp nagar, Bangalore, Karnataka, 560083

                              I took a personal loan of 6lakhs and executive told me that there is only 1.25% deduction for processing fee. I agreed that and while disbursement there is a deduction of 8k for insurance without my knowledge.I didnt signed any insurance documents and they diducted that amount without informing me.Please help me on this

                              below is the mail i sent to the Axis bank

                              I am dijo maliakal, I took a personal loan for 600000 last month from axis bank.my executive told me that there is only processing fee 1.25 percent will be deducted from the total amount.But while disbursement there is a huge amount deducted from my account around 18k.
                              I suspect there is a deduction around 8k on insurance without my knowledge.I dont signed any insurance document also.one mail came from Gmail account and immediately one executive called me and told to send a mail like ok to proceed.The bank like axis I didnt expect this kind of cheating . These kind of confirmation mails should come from axis email id.i replied to the mail which came and ask to reverse the insurance amount.i respond almost 5 times and there is no response.this is a kind of cheating. Ii request to revert the insurance amount asap.i am trying this option at last if there is no reply from axis side I will go with cyber crime
                              Jul 7, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 06, 2019
                              Axis Bank Customer Care's response
                              Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                              Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                                shivam43
                                from New Delhi, Delhi
                                Jun 3, 2019
                                Resolved
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                                Hi

                                I have done two transaction on 3/06/2019. The amount has been debited from my account but not credited to the receiver. Please proceed for refund asap.

                                My account details :
                                User id :[protected]
                                Registered no. : [protected]
                                Details :
                                1. Amount :11360rs
                                Receiver bank details :
                                Sunil
                                [protected]
                                Synb0008181
                                Dlf phase 3 gurgaon
                                Transaction type : neft
                                Neft/axmb[protected]

                                2.
                                Amount :7500rs
                                Receiver bank details :
                                Himanshu sharma
                                [protected]
                                Ubin0562793
                                Tilak nagar
                                Transaction type : neft
                                Neft/mb/axmb[protected]
                                Jul 4, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 03, 2019
                                Axis Bank Customer Care's response
                                Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 . Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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                                  S
                                  sunil6883
                                  from Hyderabad, Telangana
                                  Jun 3, 2019
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                                  no due payment certificate / clearance certificate

                                  Address: 53, Vandematram Township, Vandematram Cross Road, Gota, Ahmedabad, Ahmedabad, Gujarat, 382481

                                  Previously had axis bank credit card [5655]. I was not able to pay one of the cc payment due at that time. Later i Bt they havnt updated the wavied part on their side and later i kept the cc ideally for many years. Also the bank haven't intimated any outstanding statement to me. I found the cibil score was low. Later bank has mentioned that the card is in write off status. Also i paid the entire outstanding amount with the interest till the...
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                                  anantap
                                  from Bhubaneshwar, Odisha
                                  Jun 3, 2019
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                                  Resolved

                                  Address: Khordha, Odisha

                                  I have a credit card from axis bank where i had been making payments all the time but apparently our company where i work has some financial crisis for which we get salary delayed 2-3 months so i got late and was unable to cope up with this situation. But still i was trying to make the payment every month but delayed, for this the collection agents were so impatient who always comes to work places and do not go back until they are given the installments which was really harassing in nature. They have also marked my ac on lien even after the agents come and collect money.in due they had already deducted 2 salaries of mine and also charge a high amount of interest. Please kindly help me convert into 5 installments so that i can pay in equal installments in few months and clear the outstanding and do setlement on account and close my card. Please help me. Email id [protected]@gmail.com. Ph [protected] credit card [protected]
                                  Jul 4, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 03, 2019
                                  Axis Bank Customer Care's response
                                  Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly.
                                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                                    Arun bw03
                                    from Chennai, Tamil Nadu
                                    Jun 3, 2019
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                                    Address: Chennai, Tamil Nadu

                                    I have deposited a cheque last monday and yet i didn't receive my amount to the account, they are not responding too. I deposited my cheque in vepery branch. Unfortunately i have not noted the cheque number, so i called to company which gave me cheque, and they provided me a number, after input that number to check my status and i got cheque number is incorrect.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      shwetabokade
                                      from Malegaon, Maharashtra
                                      Jun 3, 2019
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                                      Address: Vivekanand Colony Plot no 102, Dabhadi Road, Malegaon Camp, Malegaon, Nashik , Maharashtra, Nashik, Maharashtra, 423203

                                      On 23rd may 2019 i got the message of my pending overseas transaction of $157.27. My customer id is[protected].
                                      The payment was initiated from google. After contacting customer care they ask me to do biometric verification in nearest branch. Malegaon branch has no biometric machine and nashik branch said there is no biometric verification option in their system. Because of the kyc my overseas transaction of $157.27 is on hold. The billing id is[protected] and payment number is gg101txfc3.
                                      Kyc verification shouldn't take this much time. And if they don't help me with the kyc they will block my account with my money.
                                      I need your help to get my full payment of $157.27
                                      Axis Bank customer support has been notified about the posted complaint.
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