Axis Bank Complaints & Reviews

My name is dhanalakshmi sowmya. It is regarding my asap account i opened in thiruvanmiyur branch. Despite of kyc updation i made in adyar branch, my account got closed and i tried calling the branch, but no answer. My account got closed on may 1, 2019. I received a message stating the deposited amount will be sent through dd to my house address. Till now i haven't received it.

Acct no: [protected]
Cust id:[protected]

I am too working in a private bank only but i never seen such a bad follow up regarding customer service. Please check with the branch and give back my money.

Regards,
Sowmya

As subject cited above i have contact the above said employee of axis bank branch. He treat me as owner of the branch, not as employee. He shows that without offering some thing him, he will not give the service of concerned branch. Here, i respectfully
Aware that how the offer are proceeding at ground level. Regards... Ashu middha middha trading company (New grain market) contact no. [protected]

Hii,
i have salary account in your bank & when i checked my balance you have deducted 4500 & 5500 rs from my account continues last two month written as Consolidated Charges.plz help me to get my money back, your bank is deducting innocent peoples money from their accounts wihout telling peoples .
Due to that problem I have submitted fill up a/c closing form with cheque book & debit card on . But till now account has not closed.
My account is going continue in minus
So please refund my money and close the account as soon as possible. Otherwise I'll go for higher authority

This is my mobile number.[protected]. I just bought an mobile phone on amazon and this not yet converted into emi. I just give you the transaction details so can you just look into it.
Order #[protected]
Emi period - in_axis_6mo_emi
Payment id - 0h_pe_cus_1e7f97ca-0396-49d0-9eaa-99f9781e6399
Amount - rs.11, 998.00
Date-tuesday, 21 may, 2019 12:09:31 pm ist

My transaction id for account : [protected] with reference id:[protected] is in suspect status from past 5 days. Could you please check.

Please could you check and revert as this was money paid as rent to the owner and i would have to pay late fees in case its not credited within this week.

Let me know in case you need further details from my side.

Vanshul
[protected]

My card no [protected] i am not receiving credit card bills in time my billing date is 21st now 4thof next month since i am not received the bill and also send the phycial bill to my postel adress and also i am unable to see my trans. online i am unable to regerstr my credit card online because i am not not heaving savings bank account with you

Hi i had fraudulent transactions happened on my current account with out my concern or otp as below on3rd june 2019.

I lost inr 11344.83 with out my involvement, i never deal with this site for any transaction in the past.
Request you to help me and refund back my amount.
And i dont want this again in future.
Please let me know if you need any other information.

I took a personal loan of 6lakhs and executive told me that there is only 1.25% deduction for processing fee. I agreed that and while disbursement there is a deduction of 8k for insurance without my knowledge.I didnt signed any insurance documents and they diducted that amount without informing me.Please help me on this

below is the mail i sent to the Axis bank

I am dijo maliakal, I took a personal loan for 600000 last month from axis bank.my executive told me that there is only processing fee 1.25 percent will be deducted from the total amount.But while disbursement there is a huge amount deducted from my account around 18k.
I suspect there is a deduction around 8k on insurance without my knowledge.I dont signed any insurance document also.one mail came from Gmail account and immediately one executive called me and told to send a mail like ok to proceed.The bank like axis I didnt expect this kind of cheating . These kind of confirmation mails should come from axis email id.i replied to the mail which came and ask to reverse the insurance amount.i respond almost 5 times and there is no response.this is a kind of cheating. Ii request to revert the insurance amount asap.i am trying this option at last if there is no reply from axis side I will go with cyber crime

Hi

I have done two transaction on 3/06/2019. The amount has been debited from my account but not credited to the receiver. Please proceed for refund asap.

My account details :
User id :[protected]
Registered no. : [protected]
Details :
1. Amount :11360rs
Receiver bank details :
Sunil
[protected]
Synb0008181
Dlf phase 3 gurgaon
Transaction type : neft
Neft/axmb[protected]

2.
Amount :7500rs
Receiver bank details :
Himanshu sharma
[protected]
Ubin0562793
Tilak nagar
Transaction type : neft
Neft/mb/axmb[protected]

Previously had axis bank credit card [5655]. I was not able to pay one of the cc payment due at that time. Later i Bt they havnt updated the wavied part on their side and later i kept the cc ideally for many years. Also the bank haven't intimated any outstanding statement to me. I found the cibil score was low. Later bank has mentioned that the card is in write off status. Also i paid the entire outstanding amount with the interest till the...

I have a credit card from axis bank where i had been making payments all the time but apparently our company where i work has some financial crisis for which we get salary delayed 2-3 months so i got late and was unable to cope up with this situation. But still i was trying to make the payment every month but delayed, for this the collection agents were so impatient who always comes to work places and do not go back until they are given the installments which was really harassing in nature. They have also marked my ac on lien even after the agents come and collect money.in due they had already deducted 2 salaries of mine and also charge a high amount of interest. Please kindly help me convert into 5 installments so that i can pay in equal installments in few months and clear the outstanding and do setlement on account and close my card. Please help me. Email id [protected]@gmail.com. Ph [protected] credit card [protected]

I have deposited a cheque last monday and yet i didn't receive my amount to the account, they are not responding too. I deposited my cheque in vepery branch. Unfortunately i have not noted the cheque number, so i called to company which gave me cheque, and they provided me a number, after input that number to check my status and i got cheque number is incorrect.

On 23rd may 2019 i got the message of my pending overseas transaction of $157.27. My customer id is[protected].
The payment was initiated from google. After contacting customer care they ask me to do biometric verification in nearest branch. Malegaon branch has no biometric machine and nashik branch said there is no biometric verification option in their system. Because of the kyc my overseas transaction of $157.27 is on hold. The billing id is[protected] and payment number is gg101txfc3.
Kyc verification shouldn't take this much time. And if they don't help me with the kyc they will block my account with my money.
I need your help to get my full payment of $157.27

Hi sir/madam
I am gagandeep singh, i created an account in axis asap account via online few days ago. All process are completed and account number and customer id created successfully.

But, now one message i recieved by bank side;that rs1000 debited on 3june2019 as account closure proceeds to dd acct. And iam confused because account was created only few days back. Then why they are charging 1000rs for account closure. Please give solution on this problem.

Dear sir
My self bhagwati chran bhatt having a current account at rishikesh branch axis bank (Uttarakhand). Unauthorized transaction done from my account of amounting total rs 2300=00 only as on 30th may/2019. Deduction detail is: google/invit/[protected]/3005. The debit account no is [protected]. Please see the problem and take necessary action so that my loss money return back to my account.

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.
The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.
The bank is just fooling the people on extremely high level.

Below is the message of the deduction from the bank and attached image of the bill paid well before the due date.

"hello! Your a/c no 967*55 has been debited by rs 1467 on[protected]. Available balance is rs 8680. 05
Info: brn-card payment"
Call [protected]

You can clearly find that the transaction is successful even after that they deducted the amount. Didnt get any resoponse from customer care.

I request you take a strict action against the bank so that they donot fool the poor and innocent people around.

Dear team,
I have salary account in your axis bank on last 18 months, last few days back your executive called & explained me regarding pre approved credit card, then i decide to apply final i have applied credit card and submitted all documents, at the same day we received the sms following (Thank you for applying for axis bank credit card, the final decision will be communicated within 72 hours), but still now no response from bank...

I am an axis bank customer from last five years and have credit card from last two years.

I personally like the services of the bank and suggest many to go for axis bank but i have got a really bad experience for my credit card this time. My credit amount was due from the last three months. That was also because i had some confusion regarding my purchase and amount due on the bill

I wanted a yearly statement for the account. But no online facility where i could find the yearly statement option andi tried sometime for helpline but only mohly statement was shared so basically it all took 3 months time.
It was around 19000, the full amount got deducted from my saving account without my knowledge. No message from bank or on mail that the credit card payment is taken deducted from my saving account. Only through transcation detail i got to know that it is for a credit card. This amount includes heafty interest amount charged by bank

I came to know later that it’s a policy of bank if payment is not done then automatically it’s get deducted from savings.
It shouldn’t be because it’s my personal saving account and may be amount is for some particular purpose and if it’s done then at least inform the client that credit card payment is deducted. No msg no mail from bank regarding this

So my question is

1) if amount is already fully deducted then why card does not get the functional same time, if by policy card get blocked on nonpayment then why not functional after taking the amount from the client. Why such rules for a common man like us who pay tax and go by rules still face problems

2) if such strict policies are for a common man then how come people do frauds of crores with banks and run away as well

Would really appreciate if you can take this on a priority basis

Hi,

I am madhuri nehere, i have changed my iconnet password some days back, today i am trying to login, but getting invalid credentials every time. Customer id is correct and password is also correct. After some attempts i got "reached maximum attempts". And again "invalid credentials" message is coming.

My mail id is:- [protected]@gmail.com
[protected]@gmail.com

Please let me know what is going wrong?

Regards,
Madhuri nehere

Dear team,
Today i have visited your bank situated at vimoco tower amravati with my colleagues for his account statement i have meet your customer care executive (Female) who was busy on her personal phone call after 15 minutes she realised that we are there but i was surprised with her attitude as she was treating us like begger. I have tried to convince her but she has started aurgueing and started shouting on us. Requesting you to please look into the same.