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Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12994
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Axis Bank reviews & complaints page 261

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H
himal thapa
from Noida, Uttar Pradesh
May 4, 2019
Resolved
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Address: A 6 Palam vihar gurgaon 122001, 122016

Dear sir,

Last time i settlement my credit card ([protected][protected] rs.20000, 1st payment rs.15000/- and 2nd[protected] rs.5000/- and was over and we got the payment all accordingly for settlement but 2nd payment late due to other issue and payment month of jan 2019 rs.5300/-

My settlement latter was decline for payment was late please current dues show rs.15285.14/- if i can make a full payment then why make a statement please help you are asking for a solution i will not be able to pay so much.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Thanking you
Himal
Jun 15, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 04, 2019
Axis Bank Customer Care's response
Hi, we tried reaching you today, however, unable to connect as the number was answered. Request you to share your preferred time, when we may connect with you and offer the necessary assistance.
Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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    K
    Kiran n Althea Cordeiro
    May 3, 2019
    Resolved
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    Address: MG Road, Bangalore, Karnataka

    A new estate account was opened at the mg road branch - process commenced on 09 march 2019 - till today internet banking setup had not been completed and all accounts cannot be viewed - branch manager and nri relationships mgr cannot resolve - i live in new zealand and need urgent assistance to view all accounts - please advise - can be contacted on +[protected]
    Jun 5, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    May 03, 2019
    Updated by Kiran n Althea Cordeiro
    Mr Sastry and Mr Kadekar are aware of this problem which remains unresolved - Concerned that fees and charges would apply when services required have not been provided by the Bank
    Verified Support
    May 04, 2019
    Axis Bank Customer Care's response
    Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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      K
      Kamesh T
      from Mumbai, Maharashtra
      May 3, 2019
      Resolved
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      Dear sir/madam,

      I am a saving account holder in bank (Axis bank) mogappair branch. Account number ([protected]).

      I was trying to withdraw of money rs.9000 from kotak mahindra bank atm (Sowcarpet branch) atm code number chbn1463. No cash came out after all the necessary procedure.

      However, immediately i have received a message regarding debited amount from my bank account. I have waited for some time to get a reverse back message, but i have not received any message. It shows with a pop up message like session time out. Then later i have took the mini statement to check whether the amount got reverse back, but unfortunately the money was not reversed back.

      I requesting you to consider my query and credit back my money to the mentioned account as soon as possible.

      Thanks and regards,
      Kameshwaran t
      Jun 5, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      May 04, 2019
      Axis Bank Customer Care's response
      Hi, we request you to refer the following link: http://bit.ly/2UQVxF7 to report the disputed transaction. Sorry for the trouble. Regards, Team Axis Bank
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        S
        son of jayan
        from Patiala, Punjab
        May 3, 2019
        Resolved
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        Resolved

        I have received a message from axis bank. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 0666. It has been noticed that the money charged @1899 for the same.
        Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money @1899.
        Jun 10, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        May 03, 2019
        Axis Bank Customer Care's response
        Hi, we are here to help! Please DM us your contact number and we will get back shortly.
        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit https://t.co/8ETRAhphhJ. Regards, Team Axis Bank.
        May 04, 2019
        Updated by son of jayan
        hi,
        my contact No: [protected]
        May 11, 2019
        Updated by son of jayan
        hi Team,

        The money not refund and any one not contact me . Kindly Deactivate and refund the money ASAP ( Its Very Urgent )

        Contact No : [protected]
        May 22, 2019
        Updated by son of jayan
        hi Team,

        kindly revert
        Dear Customer,

        Greetings from OneAssist!!!

        We regret any inconvenience caused to you.

        We are unable to locate your account using the last four digits of the credit card. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

        Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

        Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

        Looking forward to hear from you.

        Regards

        Team OneAssist
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          A
          Abhi4702
          from Pune, Maharashtra
          May 3, 2019
          Resolved
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          Resolved

          Address: Hadapsar aryan centre opp vaibhav tokies, Pune, Maharashtra

          Complaint number 51257178

          Already raised compliant no positive feed back till now

          Bank details

          +[protected]
          +[protected]

          Hadapsar branch axis bank aryan centre

          Pls help pls give positive feedback pls contact branch for resolve complaint.

          Pls contact to branch with ref of above details.
          +3 photos
          May 6, 2019
          Complaint marked as Resolved 
          Complaint number axis bank atm maintance 51257178 My contact number 7499241820 Pls forward to atm electronic department high authority person .
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          May 03, 2019
          Axis Bank Customer Care's response
          Hi, regret the inconvenience caused. We are here to help! Please DM us your contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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            A
            Abhi4702
            from Pune, Maharashtra
            May 2, 2019
            Resolved
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            Resolved

            Address: Tukaidarahan opp yashraj green castle hadapsar Pune 411028, Pune, Maharashtra

            Hello sir,
            I'm owner i have rent out my premises to axis bank atm.
            I have already raised multiple complaints against atm maintainace and behaviors of officer of hitachi payment services around 15 days. No one visited on site and not taking seriously and all the infrastructure of this site is not maintained well also all light of board are not working since around 2 month, ac not working, all electronics material is second hand always there is problem, board flex is also cut, problems occur in rainy season, cleaning is also not done everyday. Site is just like a dirty place.
            Please take strict action against respective axis bank officer and hitachi payment service field officers.
            Sir pls help

            Complaint no[protected]

            My mobile no (Owner of promises) - [protected]
            +11 photos
            May 3, 2019
            Complaint marked as Resolved 
            Contact no of hadapsar branch +91 20 2682 2859 +91 20 2682 2849 Register Multiple complaints number 51257178 Sir pls help
            Axis Bank customer support has been notified about the posted complaint.
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              A
              armcivf
              from Ambala, Haryana
              May 2, 2019
              Resolved
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              Dear sir,

              I am prasad accountant at repro health care pvt ltd, i got one bad experience from your employee at axis bank bents hostel mangalore, karnataka. Please try to train your employee for good behavior they do not know customer value when we are approaching for any doubt their reply is not good very worst behavior also. This is my humble request keep good quality staff.
              Jun 3, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              May 02, 2019
              Axis Bank Customer Care's response
              Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank
              Rs.3913.48 Amount debited 24 April 2019 and Account closed.
              Account holder name- Lankesh Subhash Shelar
              Account number-[protected]
              Registered mobile number-[protected]
              Axis Bank Customer Care's response, May 2, 2019
              Verified Support
              Hi, we are here to help! Please elaborate on your concerns via DM so that we may assist you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                A
                Ashwini B V
                from Bengaluru, Karnataka
                May 2, 2019
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 560072

                3 days back my account was deducted with the amount of 1899/- without even notifying me in prior. I don't want the subscription for one assist service.
                Please cancel my subscription for my axis visa debit card ending with 8483. It is so ridiculous, the amount was deducted without asking any confirmation if i wanted the service or not.
                Hence, cancel the service and refund the same amount into my account. Kindly do the needful at the earliest.
                Jun 6, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 02, 2019
                Axis Bank Customer Care's response
                Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                Dear Ashwini,

                Greetings from OneAssist!!!

                We regret any inconvenience caused to you.

                We are unable to locate your account using the last four digits of the credit card. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

                Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                Looking forward to hear from you.

                Regards

                Team OneAssist
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                  R
                  rahul1810
                  from Mumbai, Maharashtra
                  May 2, 2019
                  Resolved
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                  Resolved

                  Address: Thane, Maharashtra, 421306

                  Hi,

                  I am having credit card ending with 1842 which minimum amount i was paying regularly but in january my sister was hospitalised and i am not able to pay amount for 2months since i had chat with recovery agent name nitin that i will pay amount on 08.03.19 but my salary credited on 07.03.19 at that time they lean my account, so i had talk with recovery agent about same so he send me debit note of amount 7600 and said pls write and send me same so i had done that but the whole salary was debited on 12.03.19 and still the account is on lean. I had asked for settlement they are saying settlement is not possible. How will i survive without salary with family and my sister who is hospitalised...
                  And now still they people are calling me for minimal amount due, how can it is possible when my card is inactive from last month only
                  +2 photos
                  Jun 3, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 02, 2019
                  Axis Bank Customer Care's response
                  Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                  Verified Support
                  May 02, 2019
                  Axis Bank Customer Care's response
                  Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                  I deposited cash 62000 rupee (2000 Indian currency notes 31 nos) in axis bank CDM/ATM using debit card, but 62000ruppe not credite in my axis bank saving account.

                  lean my salary account and settlement - Comment #3422369 - Image #0
                  lean my salary account and settlement - Comment #3422369 - Image #1
                  Axis Bank Customer Care's response, May 2, 2019
                  Verified Support
                  Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2FzXm2c Regards, Team Axis Bank.
                  Vishalpatel075's reply, May 2, 2019
                  62000rupee received in my account.
                  My name Shantanu Chakraborty and MyZone cr Card No. 4514********9328
                  The Bill is not sent to me by email. this default has taken place previously also.
                  Axis Bank Customer Care's response, May 2, 2019
                  Verified Support
                  Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq .
                  Regards, Team Axis Bank.
                  I got a call from axis bank Anna branch as they are providing loan against Bharati axa life insurance
                  If I get policy for 1lakh I'll get loan amount of 10lakh
                  Is that true kindly let me know
                  Message here I'll check it out
                  Kindly let me know asap
                  HI,

                  my nave is vaishali choudhary
                  and i am axis bank account holder since 2017 but and i issued credit card in 2018 but somehow in use all my limit form credit card
                  during lock down i lost my job and i am unable to pay but in September i ll started pay and till now
                  i ll pay total 66000 thousand rupees to bank but they charged very high interest from me for ex late fee, overdue fee,
                  and now they lean my account and my whole salary hold in lean account i already inform to bank executive about it but they give me false commitment about it
                  every month i face same issues

                  also now they charged 2500 consolidated charges how can i pay too much amount

                  i ll pay too much after lost my job

                  i want to close my both account from axis bank
                  my life is hell now and i am unable to pay more
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                    D
                    dkkarmakar_k
                    from Kolkata, West Bengal
                    May 2, 2019
                    Resolved
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                    Resolved

                    Address: Manton, Behala, Diamond Harbour Road,, Kolkata, West Bengal

                    My savings a/c no. [protected] with axis bank, manton branch, kolkata, was debited with rs.50000/- towards premium of max life insurance on 30.04.2019 though the a/c was not linked with the ecs for that deduction. I do not want to continue the policy which i informed the concerned officials of axis bank but for the greed of commission they have committed such willful blunder. Please help to restore the deducted amount urgently.
                    Jun 12, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 02, 2019
                    Axis Bank Customer Care's response
                    Hi, thank you so much for taking out time and speaking to us. We wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis bank
                    Verified Support
                    May 04, 2019
                    Axis Bank Customer Care's response
                    Hi, sorry for the delay. Please be assured that we are looking into the concern raised by you and will get back to you at the earliest. Regards, Team Axis Bank
                    Verified Support
                    May 08, 2019
                    Axis Bank Customer Care's response
                    Hi, as per our telephonic conversation, please share the policy copy to our branch official for us to investigate further. Regards, Team Axis Bank.
                    I have complaint about OTP issue since last 7 months they are simply neglecting and playing with me which causes the result is my application progress got rejected.
                    Really very poor customer care and problem resolving team.
                    Axis Bank Customer Care's response, May 4, 2019
                    Verified Support
                    Hi, sorry for the inconvenience. Please provide us with details of your concern along with your registered contact number through a DM and we will get back at the earliest.
                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                      S
                      Santosh N Berwa
                      from Surat, Gujarat
                      May 2, 2019
                      Resolved
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                      I tried to withdraw using my axis bank debit card thru another bank allahbad bank atm n. E. Rly hq, gorakhpur on 15/02/2019, 13:20, the amount rs 10000 was deducted but was not dispensed by the machine. Its been a week now i want refund for the same on top priority.
                      And as per the rules i am supposed to get 100 rs per day extra above 1 week.

                      Atm id is : another bank allahbad bank atm n. E. Rly hq, gorakhpur
                      Account no. [protected]
                      Ifsc code: utib0000013
                      Jun 2, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 02, 2019
                      Axis Bank Customer Care's response
                      Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 . Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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                        C
                        Chinglensana
                        from Delhi, Delhi
                        May 1, 2019
                        Resolved
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                        Resolved

                        Address: Keinou Thongkhong, Imphal East, Manipur, 795134

                        I had a salary account on axis bank. Then i left the job and my salary stop crediting in my account. But after few months i lose my mobile number which is associated with the bank. When i check the account from net banking i got negative balance. I don't know what to do.. Why this is happening. And when someone send money to my account it got deducted and even my benefit scheme moneys are also deducted. Can you please stop it.
                        Jun 5, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 02, 2019
                        Axis Bank Customer Care's response
                        Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                          M
                          Monika_s27
                          from Delhi, Delhi
                          May 1, 2019
                          Resolved
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                          Resolved

                          Address: 110038

                          I have an axis bank neo credit card. I have talked to the customer support of axis bank but i did not get any resolution nor get my money back. Actually in starting they said that the card was free of cost. I applied for credit card in august. From that onward they deducted amount of rs 100 every month. Now almost rs 700 was deducted. After communicating with the support i found that it is about cpp. My first issue is why they started the plan without my knowledge and second is that the cpp cost is rs 1649 (I checked that amount in my app) but even after deducting the amount from last 7 month it is still 1400 something. It is totally fraud. I want my money back and cancel that credit card as soon as possible. This is not acceptable, they cheated me. It is my salary account. I mean i did not work day and night for them to deduct my money.
                          My email id is [protected]@ gmail.com
                          I dont want to lose any more money. Please resolve this as soon as possible.
                          Jun 3, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 01, 2019
                          Axis Bank Customer Care's response
                          Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
                          May 01, 2019
                          Updated by Monika_s27
                          Contact no. -[protected]
                          Verified Support
                          May 02, 2019
                          Axis Bank Customer Care's response
                          Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                          May 06, 2019
                          Updated by Monika_s27
                          No response?????????
                          May 06, 2019
                          Updated by Monika_s27
                          Already message you my contact no..
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                            yashish338
                            from Gurgaon, Haryana
                            May 1, 2019
                            Resolved
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                            Resolved

                            Address: 122001

                            I applied for personal loan in axis bank and submitted all my documents as well. During the process there was lot of harassment which was done by one the lady representative. She kept on contionosuly calling me with different numbers and in the end i had to cancel my loan request.

                            When i asked her to return my cheques and documents, she denied giving it back to me.

                            I just to know to whether its in policy of bank not to return document once laon request gets cancelled.
                            I am worried about the misuse of my documents.
                            Jun 2, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 02, 2019
                            Axis Bank Customer Care's response
                            Hi, we regret the inconvenience caused. Please DM us your Loan application number along with branch details where the application was submitted to check and assist further.
                            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                              g n roopa
                              from Mumbai, Maharashtra
                              May 1, 2019
                              Resolved
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                              Resolved

                              No body called and asked about assist service even i didn't accept, but they debited amount from my account.
                              Please i don't want this service and refund my amount as soon as possible.
                              without informing to customer doing this kind of things is very bad please maintain some rules
                              finally please cancel this service and refund my amount to my account.
                              Jun 2, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 01, 2019
                              Axis Bank Customer Care's response
                              Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
                              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                                S
                                Sohil Chaudhary
                                from Mumbai, Maharashtra
                                Apr 29, 2019
                                Resolved
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                                Address: C-206, SIDDHIVINAYAK TOWERS, OFF-S.G.HIGHWAY,, MAKARBA, AHMEDABAD-380051, GUJARAT, INDIA, Ahmedabad, Gujarat, 380051

                                I have account with name of yme healthcare,
                                Its a current account with axis bank modasa branch.
                                Today one of my party deposited a cheque in himatnagar branch with same bank so cheque is in transfer.
                                I had to call 3 times to bank for status because i didn't get that amount in my account and cheque is for transfer so it wont take that much long.
                                By the time at 5.45 i came to know my cheque is with the person who has approval authority and he forgot to approve my cheque.
                                And this is around 5 to 6th time i have to face the same issue.
                                Don't the have any kind of work ethics.
                                Someone has to wait for their own money just for employees of axis forget to do their work.
                                +1 photos
                                Jun 1, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 30, 2019
                                Axis Bank Customer Care's response
                                Hi, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
                                Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank
                                Verified Support
                                Apr 30, 2019
                                Axis Bank Customer Care's response
                                Hi, sorry for the trouble faced. We request you to confirm the registered contact number for us to check and assist you further. Regards, Team Axis Bank
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                                  nareshsaini004
                                  from Jodhpur, Rajasthan
                                  Apr 29, 2019
                                  Resolved
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                                  Address: Off NH-8 at Manoharpur,, Village - Bishangarh, Manoharapura,, Jaipur, Rajasthan, 303104

                                  Dear axis bank team,

                                  Please note that i got the credit card bill today via email. Please note that there is a mention 500 rupees + gst for annual charges.

                                  After mention charges, you have blocked my credit card due to expiry of card.

                                  Please note that if you have blocked my card, then why you are charging me of inr 500 + gst

                                  Please way off the charges immediately.
                                  May 31, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 29, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we are here to help. Please DM us your registered contact details and we will get back soon.
                                  Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIqRegards, Team Axis Bank
                                  Apr 29, 2019
                                  Updated by nareshsaini004
                                  Dear Axis Bank Team,

                                  Please note that i got a call from Axis bank customer Care, Number is +[protected] & [protected].

                                  And he is asking my debit card number / CVV and OTP also. I got the oPT of INR 11999 transisation but i had refused to provide the oPT. meantime i had blocked my debit card.

                                  Please take this issue on top priority.
                                  Dear team, My pf is not withdrawal please help me.my kyc is not updated in show please kindly update is kyc and help me.
                                  Thanks
                                  Parvinder singh
                                  [protected]
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                                    Suraj Gurung
                                    from Pandua, West Bengal
                                    Apr 29, 2019
                                    Resolved
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                                    Resolved

                                    Address: Gyalshing west sikkim, 737121

                                    My account no : [protected]. Gyalshing branch. My account is still not activated since last 2 months. Even i have submitted every document and details they required along with my friends. Now they have refused to receive our calls too. This is how service is given to customers. I request hod's to kindly do something bcoz we are all in delima. Last time when we had a telephonic conversation they are busy on playing blame game with each other and now no response. So now who is to blame?? We customers who already are in problem or management.
                                    Jun 3, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 29, 2019
                                    Axis Bank Customer Care's response
                                    Hi, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
                                    Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank
                                    Verified Support
                                    Apr 30, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we thank you for bringing this to our notice and are looking into this as we are committed to the best possible service for our customers. We will update you with the status at the earliest. Regards, Team Axis Bank
                                    Verified Support
                                    May 03, 2019
                                    Axis Bank Customer Care's response
                                    Hi, sorry for the delay. We wish to inform you that your account has been opened on 30 April 2019. Regards, Team Axis Bank.
                                    I am the ex-employer of the axis bank pondicherry 2 branch BDO and I have relieved from the organisation before 3 and half years (NOV 2015) yet now I didn't get my PF & Final settlement and reliving certificate. Kindly do the needful & acknowledge on the same. Please do anything helpful.
                                    EMP ID: 83734
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                                      Nafisa zaman
                                      from Mumbai, Maharashtra
                                      Apr 29, 2019
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                                      Address: Nagpur friends colony Karol road, Nagpur, Maharashtra, 440007

                                      Dueto technical issue my do emi got combined for which i have already sent a request for the same... But again i got the same message... So that then i called in the branch and i had a word regarding this location of credit card customer care centre... Then this employee of axis bank friends colony beach named pooja didn't help me... N also she was way too rude... She just cut the line without even telling me the location since it was not available in google map... So i would request please teach ur employees to be polite only then customers would willng to continue with this bank...
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        mehfuz farooqui
                                        from Mumbai, Maharashtra
                                        Apr 28, 2019
                                        Resolved
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                                        Resolved

                                        imps fund transfer not receipt and not helping nature

                                        Address: Thane, Maharashtra, 401107

                                        Hi
                                        My name is mehfuz farooqui and my axis bank saving account no. [protected]
                                        I did online imps (Ref.[protected] of rs1020 from my kotak to axis bank. Attached is the received message screen shot. When i checked online in axis bank the amount of 1020rs was not reflecting.
                                        I did complaint to axis bank via visiting branch and a chain of email as well. But they are not willing to help me out.
                                        Please do something...
                                        +1 photos
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