Axis Bank Complaints & Reviews

Address: 560037

I am getting a lot of calls from your bank as a promotional call for personal loan.

I have not signed up for promotional calls and i am not interested for personal loan unless your bank is planning to give me a good amount of money and i don't need to pay you back the money.

So please quit disturb.
I don't want marketing calls, why you are using my number?...

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Address: R/a No.8/114 8th cross Lingarajapuram, 560084

Total one lakh rupees debited from my account, immediately i has been reported to axis bank kalyan nager branch and they block the atm debit card by reporting fraud transaction, branch asked fir copy submitted to the branch and they raised the complaint and given sr no.47603622 and 47811411
Cybercrime fir no.4946/2018
Date of transaction 19/12/2018

Jun 11, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2019

Axis Bank Customer Care's response Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.

May 11, 2019

Updated by Ali Ahmed Laskar 24 hours I have in my phone networks no any issued

May 11, 2019

Updated by Ali Ahmed Laskar I don't have any network problem
You can also contact me

May 14, 2019

Updated by Ali Ahmed Laskar Sir refund my money back

Jun 15, 2019

Updated by Ali Ahmed Laskar Not Resolved

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Address: Amba nagari socty bldg.9, Pune, Maharashtra, 411015

I had a salary account with one of my company i was working with. I worked only for 2 to 3 months. After which i never recieved a salary on that account. I went to abroad to work in 2015 - and returned back in 2018. My sim card being used by my mom. But i never recieved any messages on my mobile previously. When i went to check for my subsidy amount for bharat gas in my hdfc account they said you do not have amount from bpcl subsidy. Then the bharat gas people told its with axis bank account. I went to axis bank branch, the female employee told me that my account balance is in minus. I asked her to close it because i never used the account, she asked me to pay the negative balance amount. I asked her to deactivate the beneficiary and transfer it to my new bank and i filled up one form and submitted necessary documents. But its still not done yet.

Jun 15, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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Address: At Post Vidani Tal Phaltan Dist Satara, Satara, Maharashtra, 415523

Hello sir
My name is vikram prabhakar jadhav my account in your bank in phaltan branch i have not used in your bank account so kindly request you to closed my account or lien amount is closed this amount is 4969 rs at this time so close this amount so i will use in your bank account i have no money to paid this amount my condition is very poor so i hartely request you
Thank you

Jun 8, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number, and we will get back shortly.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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B

bhargav985

from Bengaluru, Karnataka

May 8, 2019

Dear sir/madam!!! My money deducted from my account during adding money to my Paytm wallet but my transaction has failed. Kindly look into my account for reversing my money back

Reply

Axis Bank Customer Care's response, May 8, 2019

Verified Support

Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest. Thanks and regards, Team Axis Bank

J

jayantip

from Ahmedabad, Gujarat

May 8, 2019

NACH clearing for signature is rejected twice. I have loan account in #canarabank and salary account in #AxisBank. I have submitted signature verified copy also to NACH but still rejecting it. #axisbank #AxisBankcom #canarabank please look into and help me to get it done.

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Axis Bank Customer Care's response, May 9, 2019

Verified Support

Hi, we are here to help! Please inbox us your registered contact number, and we will get back shortly.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

P

pugazhandan

May 8, 2019

My Email id is [protected]@yahoo.com

I have account in Axis bank, but I could not enter into internet banking as my customer id what was provided by bank became "invalid user credential"

even I used forgot password varies option o[censored]sing KYC etc but the same issue

Reply

Axis Bank Customer Care's response, May 9, 2019

Verified Support

Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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Address: Bangalore, Bangalore, Karnataka, 560084

Total one lakh rupees debited from my account, immediately i has been reported to axis bank kalyan nager branch and they block the atm debit card by reporting fraud transaction, branch asked fir copy submitted to the branch and they raised the complaint and given sr no.47603622 and 47811411
Cybercrime fir no.4946/2018
Date of transaction 19/12/2018

May 9, 2019

Complaint marked as Resolved

Not got any cal Not credit my amount please help me

Axis Bank customer support has been notified about the posted complaint.

May 07, 2019

Updated by Ali Ahmed Laskar When I get my money

May 07, 2019

Updated by Ali Ahmed Laskar Dear sir/mam Very urgent need money please help me

Verified Support

May 08, 2019

Axis Bank Customer Care's response Hi, we are looking into this and will update you with the status at the earliest.
Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank

May 09, 2019

Updated by Ali Ahmed Laskar Sir not got any call

May 09, 2019

Updated by Ali Ahmed Laskar Please help urgent I need to money

May 09, 2019

Updated by Ali Ahmed Laskar Complaint market as not resolved
Sir
Please refund the my amount 100, 000 rupees

Verified Support

May 14, 2019

Axis Bank Customer Care's response Hi, as per our records the branch official has spoken to you and have addressed your query. Regards, Team Axis Bank.

May 15, 2019

Updated by Ali Ahmed Laskar Please Refund the money
I need very urgent

Verified Support

May 16, 2019

Axis Bank Customer Care's response Hi, we are looking into this and will update you with the status at the earliest. Regards, Team Axis Bank

May 16, 2019

Updated by Ali Ahmed Laskar When you update sir
I need very urgent money
Please do this urgently I request to you
I was going to my note place
But I don't have money
I can't able to going.

May 21, 2019

Updated by Ali Ahmed Laskar I'm not getting any response

Verified Support

May 22, 2019

Axis Bank Customer Care's response Hi, we understand you have escalated the matter to our grievance channel, and you shall receive the response from them. Regards, Team Axis Bank

Jul 03, 2019

Updated by Ali Ahmed Laskar I'm not happy about the matter
But nothing is happening result

Jul 03, 2019

Updated by Ali Ahmed Laskar Who is updated compliant marked resolution. But im not getting my money back
can I go higher level

Jul 03, 2019

Updated by Ali Ahmed Laskar Axis bank is. Fraud them
My account one lakh debited

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V

Vijay Trimbake

from Nashik, Maharashtra

May 8, 2019

Dear sir
this is vijay here i requested for you my account no is [protected]. Please check my last two year transaction all payemt is due before date my credit card no is [protected] .Plz check my a/cs details
one req to you please increase my credit limit[protected] rs.

Reply

Axis Bank Customer Care's response, May 9, 2019

Verified Support

Hi, we are here to help! Here is a link that will help to address your concern - https://bit.ly/2uAxZEt Regards, Team Axis Bank.

S

sumit58

from Karnal, Haryana

May 8, 2019

HI am sumit kumar . my account no is [protected], Sandhir Branch, UTIB0002445, 21ST april 2019 without my Permission issued my statement Other person, is Issued Statement in Karnal MAIN BRANCH & 12 SEC, KARNAL...

THANKS
REGARDING
SUMIT KUMAR
M[protected]

Reply

Axis Bank Customer Care's response, May 9, 2019

Verified Support

Hi, we thank you for bringing this to our notice and are looking into this as we are committed to the best possible service for our customers. We will update you with the status at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

T

Tijo Augustine

from Mumbai, Maharashtra

May 8, 2019

Date of the incident :29.04.2109
Client Account Number :[protected] (Federal bank)
IFSC Code:FDRL0001559
Amount: 3500

My Account No:[protected](AXIS Bank)
Ref.No.QHJJFR7U1818

TRANSACTION STATUS : Failed

Reply

Axis Bank Customer Care's response, May 9, 2019

Verified Support

Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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There was an amount of rs.885 debited from my a/c no. As dp consolidated charges on 13th april'19.
I understand that dp charges are for having demat account with the bank, however, i do not have any demat account with any bank.
Even after chasing the bank through email, i do not receive anything other than their auto reply mentioning that they will call back within 24hrs, however, i have not received any call till now.

Jun 10, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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S

Sampurna Telecom

from Mumbai, Maharashtra

May 8, 2019

Axis Bank — unauthorized debit card deduction from ecom pur/google i want refund my money as soon as possible

Reply

Axis Bank Customer Care's response, May 9, 2019

Verified Support

Hi, regret the inconvenience caused. We request you to visit the following link to raise a dispute for the referred transaction: https://bit.ly/2Na7gH8.
Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank

D

Dhunu Tudu

from Pune, Maharashtra

May 8, 2019

Hi,
I want to update my phone number for online transaction please help me out of this.. problem..
It stopping me from doing all kinds of transaction...

Reply

Axis Bank Customer Care's response, May 9, 2019

Verified Support

Hi, we regret the inconvenience caused. Please provide us with details of your concern along with your contact number through a DM and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

S

Suresh22434

from Kuzhithurai, Tamil Nadu

May 8, 2019

My axis ASAP account two days ago closed how to reactive same account fewdays ago my account was closed how to reactive

Reply

Axis Bank Customer Care's response, May 9, 2019

Verified Support

Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

A

amru s

from Mumbai, Maharashtra

May 8, 2019

Hello
Greetings!!!
I am trying to stop my auto debit facility of my credit card which i am not able to deactivate .
I tried to do it through my internet banking login but still not bale to do the same.
Please help me deactivate the auto debit facility of my credit card on urgent basis .
Awaiting your reply .

Reply

Axis Bank Customer Care's response, May 9, 2019

Verified Support

Hi, we are here to help! Please inbox us your registered contact number, and we will get back shortly.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

H

Hemanth Abhi

from Mumbai, Maharashtra

May 8, 2019

Hi my name is hemanth and I'm customer for axis bank last 5 previous time it was Salary account later on I left that company not using axis from 3 year and salary account converted into savings and suddenly it showing 6000 negative balance I'm full of headache don't no what to do

Reply

Axis Bank Customer Care's response, May 9, 2019

Verified Support

Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

R

[email protected]

from Coimbatore, Tamil Nadu

May 9, 2019

Refund the money i am don't want that service kindly refund the money as soon as possible

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Address: 700150

This to inform you that no any pending of my outstanding payment till now under card no. Xxxx xxxx xxxx 3111 in my knowledge, but i am getting a call regarding payment of dues outstanding amount on daily basis and i spoke to him please send me the details statement whereas showing my transaction amount which was not been paid, till date i have not been received any statement for my reference, request you to please send the the details statement for my reference and close this matter as soon as possible...

Jun 9, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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K

Kama@1

from Pathankot, Punjab

May 8, 2019

Dear team,
I would inform to my buzz card -9436 old one year, still I am not find 1000 voucher, while the bank told me you will get a welcome voucher of 1000.
for this, I complained In February which is a compliant number[protected]. he said that on April 30 you will get even that and the ticket also close. There is still not status.

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H

happy my life

from Mumbai, Maharashtra

May 8, 2019

Dear sir
My acount balace dedction demet acount charge plzz balance refuned my acount
And
Reson -my acount open grijes sir
My acount selry acount
Not infomation demet acount
Acount open
Plzzz help
Me

And
RBI complance

Reply

happy my life's reply, May 1, 2019

Plzzz help

Y

yashwant chourey

from Mumbai, Maharashtra

May 9, 2019

Sir
I would like to inform you that in axis bank branch piparia, cashier behaviors is very bad, while asking to change 50 rs of bundle
The guy is recently appointed

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Address: Kazipur quarter no 25 road no 1 , rajendra nagar, Patna -4, Patna, Bihar, 800004

I'm shocked to see a text popping up it says axis bank is deducted rupees 3418.95 for account closed in full and final set. I want to what is this? I game or prank?
Since i'm using axis bank, this is happening to me for the second time. So poor service. I had also done kyc in nearest branch at kadamkuan patna, then also i keep on getting text of complete your kyc.
This asap account is for customer hassle free convenience but we are only getting troubled out.
Kindly send me my money back.
It's better not to use axis asap!

Jun 7, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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H

Har0036

from Mumbai, Maharashtra

May 8, 2019

Hello,
I using ur axis credit card acct no-[protected] my outstanding is 11345 i m unable to pay this amount of so interest removing interest i will pay my anount so give my a path so i could clear ur amount..removing my interest on it .reslove as fast as possible.

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Address: Axis Bank Gurugram, Gurgaon, Haryana, 122016

Never share your details to this bank they are fraud, manipulate customers. I have lost my 1000 over it. Before opening an account they are asking aadhar otp after that all details and take 1k and fly away. When you call to customer care he/she will manipulate you whole day. I have called 3 times but never get a satisfactory answers.
Axis bank team member doesn't know about their internal policy and also how to interact with customers. Why people are wasting time and money with this bank. Never be recommend to anyone for it.

Jun 14, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

May 07, 2019

Updated by Anuragforovers Worst service 7 days passed out there is no any call or email from Axis bank

Verified Support

May 08, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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Address: 710/I RAMJANKIPURAM COLONY, SARANDHRA NAGAR HANSARI JHANSI, Jhansi, Uttar Pradesh, 284135

Yesterday on dated 2 may, 2019 i have opened an axis asap bank account through online form filling and providing my adhaar and pan details. I have also deposited rs.1000.00 in this newly created account. My customer id is[protected].

Now, today dated 3 may, 2019 i suddenly received a sms from the bank as "your a/c [protected] is debited by rs.1000 on 30apr19. Avbl bal :rs.0. Info : account closure proceeds to dd acct."

Please note i did not given any consent for account closure. Kindly look ito the issue on an urgent basis and refund the money as soon as possible.
Contact no-[protected]

May 14, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2019

Axis Bank Customer Care's response Hi, we are unable to locate any account related information with the mobile number given. Request you to DM us the registered mobile number which you have used while opening the account for further assistance. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.

May 14, 2019

Updated by shubh chaurasia MY REGISTERED MOBILE NUMBER IS [protected]

May 14, 2019

Updated by shubh chaurasia PLS UPDATE ME ASAP AND SEND MY MONEY BACK .

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Deduct amount from saving account on name of demat account charges and then not getting it back..

Requested for clarification on email (Dp. [protected]@axisbank.com) but problem not got resolved..

Everytime getting email reply problem will resolve in 2 days but then got no response..

1. Need money back
2. Want to stop my demat account immediately

Regards,
Sourabh soni
[protected]@gmail.com
[protected]

May 18, 2019

Complaint marked as Resolved

payment reversal done

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2019

Axis Bank Customer Care's response Hi, we tried reaching you today, however unable to connect as the call was not answered. Request you to share your preferred time, when we may connect with you and offer the necessary assistance.
Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

May 10, 2019

Updated by sourabh122 hi,
FYI
i didn't get any call from Axis bank but received email only that amount will back within 5 working days..
i am available any time to receive call..
now waiting for payment reversal..
thanks to Axis bank for positive reply

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I have purchased mobile on jan 20 2019 with a 10% cash back offer.in bill also it was mentioned as cash back will be credited after 90 days.100 days passed no cash back credited. My number is [protected]. Conplaint number 51093322. Repeatedly called custimer care number today they told my complaint is declined by bank. These ppl cheating customers by cashback.

Jun 11, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2019

Axis Bank Customer Care's response Hi, we tried reaching you today, however, unable to connect as the call was not answered. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.

Verified Support

May 06, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble. We will check and get back to you at the earliest with the update. Regards, Team Axis Bank

Verified Support

May 06, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble. We will check and get back to you at the earliest with the update. Regards, Team Axis Bank

May 06, 2019

Updated by Froebel I will be available for phone calls daily 11 am - night. I didnt receive any calls yet .

Verified Support

May 07, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused to you. We have escalated the matter with the respective team for corrective action. Regards, Team Axis Bank

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Address: AMBIKA KUNJ, 13 SAHAJANAND SOCIETY , MOGR, 388345

My self Anilkumar Chandubhai Patel enjoying SB A/c. facility since 26/06/2008. Now I have submit service request form to Shri Rajan (Help desk) Axis Bank, V V Nagar (Anand ) as on 27/02/2019 for add of 2nd name my wife Ritaben Anilkumar Patel & change of nominee name of my son Naitikbhai Anilkumar Patel.
Now more than two months over till date this matter unclear. For this matter I have visited more than 10 times your above branch. So take necessary action in this matter and update information on my cell no : [protected].

A C Patel.

Jun 7, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2019

Axis Bank Customer Care's response Hi, we wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank

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Address: Madurai, Tamil Nadu, 625020

I have purchased a mobile for 20k from poorvika madurai with 10% cash back on jan 22 2019. I was informed that cashback will be credited after 90 days. More than 100 days over amount not yet credited. No response from axis customer care.
My registered complaint number is 51093322. Repeatedly called no response. My card number xxxxx3530. Axis buzz card. My number [protected]. Take necessary steps to resolve my issue.

Jun 6, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble faced. We shall get back to you on the concern raised shortly.
Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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Address: Dixon india limited ,khasra no.1080 .central hope town selaqui dehradun, Dehradun, Uttarakhand, 248001

My name is guddu rawat. I have applied for an axis bank credit card 2month ago. I did receive timely sms messages giving the application number, that the card had been approved and will be delivered to me in a few days time, etc. And one day i received a sms saying that the card had been returned back giving no reasons. Befor 1 week ago i received the pin no. Through post. I don't know what is the use of the pin when the card itself is not delivered to me. I'm afraid of false outstanding getting accumulated against the card. My registered mobile number is [protected]

Jun 12, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

Axis Bank Customer Care's response Hi, thank you so much for taking out time and speaking to us. We wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

Verified Support

May 09, 2019

Axis Bank Customer Care's response Hi, we have checked and wish to inform you that the Credit card was sent despatched to your mailing address on April 12, 2019, through Bluedart courier which has been returned with the reason consignee not available. Please visit nearest Axis Bank branch for any further assistance. Regards, Team Axis Bank

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Address: A 6 Palam vihar gurgaon 122001, 122016

Dear sir,

Last time i settlement my credit card ([protected][protected] rs.20000, 1st payment rs.15000/- and 2nd[protected] rs.5000/- and was over and we got the payment all accordingly for settlement but 2nd payment late due to other issue and payment month of jan 2019 rs.5300/-

My settlement latter was decline for payment was late please current dues show rs.15285.14/- if i can make a full payment then why make a statement please help you are asking for a solution i will not be able to pay so much.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Thanking you
Himal

Jun 15, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

Axis Bank Customer Care's response Hi, we tried reaching you today, however, unable to connect as the number was answered. Request you to share your preferred time, when we may connect with you and offer the necessary assistance.
Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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Address: MG Road, Bangalore, Karnataka

A new estate account was opened at the mg road branch - process commenced on 09 march 2019 - till today internet banking setup had not been completed and all accounts cannot be viewed - branch manager and nri relationships mgr cannot resolve - i live in new zealand and need urgent assistance to view all accounts - please advise - can be contacted on +[protected]

Jun 5, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

May 03, 2019

Updated by Kiran n Althea Cordeiro Mr Sastry and Mr Kadekar are aware of this problem which remains unresolved - Concerned that fees and charges would apply when services required have not been provided by the Bank

Verified Support

May 04, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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Dear sir/madam,

I am a saving account holder in bank (Axis bank) mogappair branch. Account number ([protected]).

I was trying to withdraw of money rs.9000 from kotak mahindra bank atm (Sowcarpet branch) atm code number chbn1463. No cash came out after all the necessary procedure.

However, immediately i have received a message regarding debited amount from my bank account. I have waited for some time to get a reverse back message, but i have not received any message. It shows with a pop up message like session time out. Then later i have took the mini statement to check whether the amount got reverse back, but unfortunately the money was not reversed back.

I requesting you to consider my query and credit back my money to the mentioned account as soon as possible.

Thanks and regards,
Kameshwaran t

Jun 5, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

Axis Bank Customer Care's response Hi, we request you to refer the following link: http://bit.ly/2UQVxF7 to report the disputed transaction. Sorry for the trouble. Regards, Team Axis Bank

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I have received a message from axis bank. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 0666. It has been noticed that the money charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money @1899.

Jun 10, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 03, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit https://t.co/8ETRAhphhJ. Regards, Team Axis Bank.

May 04, 2019

Updated by son of jayan hi,
my contact No: [protected]

May 11, 2019

Updated by son of jayan hi Team,

The money not refund and any one not contact me . Kindly Deactivate and refund the money ASAP ( Its Very Urgent )

Contact No : [protected]

May 22, 2019

Updated by son of jayan hi Team,

kindly revert

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 6, 2019

Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account using the last four digits of the credit card. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Address: Hadapsar aryan centre opp vaibhav tokies, Pune, Maharashtra

Complaint number 51257178

Already raised compliant no positive feed back till now

Bank details

+[protected]
+[protected]

Hadapsar branch axis bank aryan centre

Pls help pls give positive feedback pls contact branch for resolve complaint.

Pls contact to branch with ref of above details.

May 6, 2019

Complaint marked as Resolved

Complaint number axis bank atm maintance 51257178 My contact number 7499241820 Pls forward to atm electronic department high authority person .

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 03, 2019

Axis Bank Customer Care's response Hi, regret the inconvenience caused. We are here to help! Please DM us your contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.

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