Axis Bank Complaints & Reviews

On 14 july 2019 i had tried to place order for mi A2 mobile on flipkart. the amount has been deducted from my credit card but order isnt placed. kindly refund my amount. When i contacted flipkart customer care they told me to complaint with bank only. But when i tried reach axis bank customer care for continuously 2 hours still i was unable to connect to the customer care. the worst customer care i ever seen . What i want is my money should be refunded as soon as possible.

Hi,

I have done a transaction of 12989 thousand from my axis bank credit card. But somehow transaction got cancelled in middle. I got email transaction success.
But as delivery boy didn't get invoice(transaction stuck in between). He asked me to pay through other medium. I called Axis bank customer care, the person who is attended my call told me your transaction failed from Axis bank side after I explained him all case. That customer represntative told me to pay as he told I will get my money back in card of this failed transaction.

But now axis bank not refunding my money back. Please help

Harish Kumar[protected]

I had opened Axis asap account and deposited 1000 rupees in it and received account details and virtual card on confirmation.
But today i received the message stating "Account closure proceeds to DD ".I called the customer care and they told that your account has been closed without even informing me what the problem was.This is very disappointing and i didn't expect this from Axis bank.I want fast resolution to this problem as i had put my trust on Axis bank and look what they did.
How will i get my 1000 rupees which i had deposited in it.Please resolve it.

I am Dipshikha Das.(Call-[protected].Phone Pay No-[protected])
My Account No(Axis bank)-[protected]
Ifs Code-UTIB0000025
On 13th June, at 9:43 pm, it was a wrong transaction from phone pay apps.
Phone Pay No-[protected]
Name-Dipankar know(Rs.1500)
Transaction id-P1906132143369443609145
Date-13 june, 2019
Time -9:43 Pm

I want to refund the money., please help me

The bank has deducted the money from my saving account linked with my credit card stating that the BRN-card payment even though the bill was paid well in advance before the due date and I did not do any kind of transaction as same.

I mailed regarding the same to axis assist of bank for the clarification of the deduction but I did not receive a single reply from the bank side. It has been almost 15 days.
The bank is just fooling the people on extremely high level.

Below is the message of the deduction from the bank.

ID-AxisBk:
Your A/c 8218**5 is debited by Rs. 100 on 01Jun19. Avbl Bal: Rs. 4**40.74. Info: BRN-Card Payment

I request you take a strict action against the bank so that they do not fool the poor and innocent people around.

I cant have enough aware about this one assist service ..so i dont want to continue anymore hereafter. So please get me back my money rs 1799/- * 3 consecutive years on the other hand cancell this service. Which one will not debit anything from my account .even no one can intimate anything before get my money.right now i saw wiered thing in my bank pass book which to frasturate me dont elude pleople.pls Give me back my money pls 8[censored] need my acc no pls contact me through mail
Regards
A.Nathiya
Axis bank customer

I did not receive my credit card, I had applied for it a month ago but I received the pin documents, when asked to the axis Bank executive she vaguely answered me it might have gone back. I did not receive any text message from the courier company even. This is ridiculous how is this even possible the card did not reach my place and then got returned undelivered. No one is ready to answer neither the customer care nor the bank what m I supposed to do? As I need the card asap.

Axis Bank is deudcting the amount from my account from past three months with transaction description as 'BRN-PYMT-CARD-[protected]'.Each month they have debited amount of 3482.72 from my account.I have tried to contact axis bank customer care support and after 20min of call I was able to talk to there representive but his response was rude and he told that the amount deducted for the axis bank credit card bill purpose but I told him that I do not hold any axis bank credit card.Then he told he is going to connect the call to Accounts department and he redirected the call. I waited for another 20min in call(Call charge was around 40rs for me), but no body responded to the call.Even I sent an complaint mail from there web site but didn't get any reposnse from them.

Please look into my issue and do the needful.Let me know if you need any further details from side.

Please find the attached document shows the statement of axis bank of these fraud transaction.

Thanks & Regards
Mallikarjun
Mobile number linked to Axis Bank : [protected]
Mail Id : mallikarjun.[protected]@gmail.com

Dear Team,
My wife is working in Axis Bank at Trichy Road coimbatore and you people are making her sit till 8.30 in the name of 1 to 1 meeting. She joined now and dont know much about coimbatore and you people want her to perform from day 1. Please make these crap meetings at the earliest so that the ladies can leave early. Hope you will consider my complaint.

On 28/05/2019 while making payment for irctc ticket booking from my axis bank account through net banking Rs 1528.27 was deducted from my account. But the ticket was not booked stating no response from bank and payment pending from bank end.But Rs 1528.27 was deducted from my axis bank account vide INB/[protected]/ZAAK EPAYMENT SERVICES PVT LTD.PLEASE do the needfull for the repayment of paid amount to my axis bank account early.My contract mobile number is [protected].My email id is b.[protected]@gmail.com.

Dear team,

I have received following message today, which says

At 3:45pm -

Your a/c xxxxxx is debited by rs. 118 on 12JUNE19. Avbl bal: rs. Xxx. Info: sign. Verf. Chrgs mandate regst/ stop. Call xxxxxxxx for dispute

Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

I would like to specifically put my complaint against one of the Axis bank, Geeta Colony Branch employee Mr.Awanish Ojha, whose very rude and unprofessional behaviour has forced me to transfer my company's Current A/c to another bank. He is one guy who is always ready with excuses one or the other, whenever I send my peon to him to get any statement etc, either he is not available in the branch or pretend not to be there so that he doesn't have to work. It is because of these type of guys that the Axis Bank is not able to reach the first two top slots of the Private Banks category. Today also when I sent my peon for some bank, Geeta Cly branch, he was very much physically available in the branch and aid to my peon that say to your boss that I am still on leave. Is this a professional behaviour. Pathetic on part of Axis Bank to employ such type of characters who under no circumstances are ready to serve the customers thru whom the bank is running. Sack this guy immediately.

Dear sir,
I have two Axis bank credit card, i want to close my credit card, i m trying to contact Costumer care everyday since last one weak But i haven't any response.
I would like to cancel my Axis Bank credit card, my Axis Bank Credit Card Number as blow-
1-[protected]
2-[protected]

Please do the needful.As soon as possible.

Thanks & Regards,
Madan Mohan
Mobile: [protected]
Mail - [protected]@gmail.com

Dear sir, i have bought new cylinder on 13/08/2017 at my native and given my aadhar card (which was given in axis bank bengaluru indiranagar branch while creating my account.) to the by distributor, he also attached it to my gas connection and it was reflected in my lpg profile also. but i haven't received the subsidy amount till today when i asked about the bank they are telling that it was connected but the gas company profile it is informing that it is not attached. what i have to do for this?
my no is [protected], [protected]

Hi,
My name is T.shailesh. I have blocked and replaced for an AXIS Bank Credit card a few weeks back.I did receive timely SMS messages giving the application number, that the card had been approved and will be delivered to me in a few days time, etc. And one day I received a SMS saying that the card had been returned back giving no reasons why. My AWB# [protected] no. Today I received the PIN no.through post. I don't know what is the use of the PIN when the card itself is not delivered to me. I'm afraid of false outstanding getting accumulated against the card. I tried calling the Customer Care but the line never gets connected.
Can anyone help me through it?

Dear Sir/Mam,

Greetings of the day!!!

As requested by me for Personnel Loan in Axis Bank, City: Asansol I am having salary account in the same bank I have submitted all the documents as per advised by Loan Sanction manager it took more than one month but still there is no clarity about my loan process. I am having some very urgent needy of money.

Every time they guiding some different process of rule & law.

I requested you all please take action for the same.

Bank Name: Axis Bank
IFSC Code:UTIB0001405
MICR Code [protected]
Address 129, G. T. Road, Rambandhutala, Asansol, Dist. Burddhaman, West Bengal, Pin 713303.
Branch MURGASOL
Branch Code 001405.

Regards,

Mohammed Aslam

This is to inform you that, the axis bank end team wrongly cancelled my credit card which i have not given any cancellation request of my physical credit card to them. I have requested to cancel only virtual card but they have cancelled my physical credit card as well without any prior intimation to me.

It was already 34 days gone what you guys (Axis Bank) are doing last these many days to solve one complaint? sure i need an compensation on this case. Please note (Consumer Complaint Team) which they have not fulfilled the customer requirement as per mentioned days and this issue is not from my end due to product defect in Axis bank i am facing this issue so they are the responsibility to provide compensation of Rs 95000.

In fact their customer support is not for the customer help purpose they are saving Axis bank from any legal issues like this and making customers fool.

I am sure i have mailed hardly 200 to 300 mails to them and every time they are giving replies like below:

Dear Mr. Kumar,

This is with reference to your email regarding the re-activation of the card.

Please be infomred that we have forwarded this case to the concern team and I request you to revert to us after 04 working days to know the status of this request.

In case you have any other queries you can visit us at www.axisbank.com/support or call us on[protected] or[protected]. (Call charges applicable as per your service provider)

Best Regards,
Jalla Shiva Kumar
Customer Support
Axis Bank

Ans i have called the customer care lot of times and Axis bank not having toll free number they are charging for the customer support hardly i have spent Rs 400 to 600 for contact their customer support end but they are dead silent when i ask status of my case.

In any way they are not given any proper respond kindly look into this case Dear CONSUMER COMPLAINT TEAM you are the final hope

And the NODAL officer of axis bank, PRINCIPAL NODAL officer of Axis bank also not given any replies especially RAKHI SETH NODAL OFFICER not given replies to mails which shows how irresponsible are they.

I had audio proof also which i have communicated with AXIS bank customer care and they are clearly mentioned that the issue is at AXIS bank end only due to technical problem my card was cancelled. If you want i will provide all the proofs. and Mail proof also i had.

DEAR CONSUMER COMPLAINT TEAM PLEASE RESPOND ON THIS WITH IMMEDIATE AFFECT

Hi, I started a job and the group opened salary A/C with Axis bank. Also along with salary A/C Demat account was opened without us consenting it but made us sign as opening a salary A/c. Now since last 3 years never used this Trading A/C but was charged 900/- every year and this year too charged. Now this is unfair business practise on that Sales guy who opened this clubbed A/c without letting us know. Also my A/c status has been changed from Salary to Savings A/C and because of Minimum Balance penalities my A/C is in Debit, as per RBI guidelines banks can stop providing the services rather than charging penalities in case of not maintaining balance. Have been visiting sector 32 chandigarh branch but sometimes get told to wait, sometimes to go to another branch to close my Dmat A/C, . I am stressed and harassed as have been spending my Time & Energy in this unwanted task. Do kindly help me in this regards by forcing bank to do the right thing which is refund my Charged amounts & compensate on stress & Agony.

Monika singhal saving a/c holder A/c no - [protected], Vaibhav garg employee of axis bank swasthya vihar branch this guy has been given an application for changing the sighn and mobile no of saving a/c of moniKa singhal. On the date 5/10/2018. He has promised to me that this work will be done in 7 working days, we have given a complained letter to the manager of swasthya vihar branch for the same but still this work is pending we face problem in every cheque issued by us...
I had done so many complaint against him last complain done as on 29/05/2019 but my work not done till date . please take an action against him. I still waiting for changing the signature and my mobile no. updating.

Sir, i sm nitin kumar, and i have account in axis bank Meerut Branch, i also use axis bank credit cards, so much extra amount deducted by axis bank credit card department, and customer care connectivity is so bad and not responding from 4 day and chargeable, i want to close my account in your bank due to very bad.please resolve my problem.
Nitin Kumar
+91-[protected]
A/C No-[protected]
Branch-Begum Pul Meerut