Axis Bank Complaints & Reviews

It is to inform you that the axis bank service is going worse and worse without any permission they are deducting the amount and one of there person is saying that you have to pay minimum amount and then it will activate and now as they gave me the mail that on this date you have to pay the minimum due amount so that you can apply for the emi as now they have auto debit the amount and still they are saying that it will not work can you please take an action on this matter account number - account number - [protected] axis bank credit card number - [protected] and from last almost 11 month my amount of rs 1000 they have deducted from account which still they not pay me for that i am continously calling and calling and they are not giving any response and now they are doing this worse things with me.

Since i am not receiving sms alerts and consolidated statement since last six months i lodged complaints on this portal. I get a phone call from one mr. Anilkumar,[protected]. After following various steps as advised by him, finally i got the following message
Hello, naveen kumar has requested you money on your axis bank upi app. On approving the request, rs. 49888.00 will be debited from your account.
Though i did not accept his request, i would like to know if this is correct or fraud as i got message from bank that your account will be debited if you accept. Please let me know the status.

Axis bank charges huge negative balance in my saving account as it was not in used for last 5 months. Even i have contacted axis bank branch to close this account but they refuse to do so and asked me clear the negative balance first.
I have read the rbi guidlines that bank cant charge negative balance when account is not in use and i am going to file the complaint against them on https://bankingombudsman.rbi.org.in/...

I have been constantly receiving calls from axis bank regarding some credit card bill standing amount for person named "bal mukund". I have been using the phone number ([protected]) from past 5 years and from past 5 years, i have been informing axis bank employees that this is a wrong number. I requested them several times to update my number as wrong number in their database as there is no bal mukund existing on my side. I am not even aware of who the bal mukund is and what is his case with axis bank. I am terribly sick now of receiving these calls and messages from axis bank almost 10-15 times a day continuously from last 4-5 years. Can anybody please help on this?

Dear sir,
I am sorry to bother you as i am not getting any proper response from your bank since last six months.
I am 75 years and having account in your ghatkopar branch since last more than 20 years. My ids are 1831 and 9456 (Last four digits).
The issues:
1. Sms alerts: they have stopped sending me sms alerts for some transections. They don't send me the same for nach payments. Even they did not send me the messages for last debit of rs. 151000/- etc. Since your customer. Service and nodle. Officer e mail are not reachable, i lodged the complaint through social media i. E. Fb messenger. I have got full scripts of the same and you will realise that every time they reply sterio type replies and it irritates.
2. Consolidated statements: i used to get the consolidated statements for both the ids regularly till january 2019 on my e mail [protected]@hotmail.com. Thereafter they have stopped sending me the same. I did not get any response / reply from your e mail [protected]@axisbank.com.
Finally i visited your branch about 25 days back and met the desk officer ms. Sabina, who was not aware and gave me very irresponsible reply. Then i met her senior mr. Shety who listened to me quitely and suggested to change the email id. I changed from [protected]@hotmail.com to [protected]@gmail.com. He sent me the statements for january and february. The statements for march are yet awaited. As regards sms alerts, he checked and confirmed that something is wrong, he sent mail to your internal office and assured me that now the issue will be settled.
Sir, still the issues are not resolved. I had again visited the branch, but they did not have any clue.
I would like to add here that the same situations were arised about 3 yeras back and after vigorious follow up with your customer. Service, the issues were resolved.
I do not want to spoil the image of my bank where i have account since last six months and hence reluctant to put up all the conversations on social media.
Kindly intervene and issue instructions to the concerned to resolve the issues.
Thanks and regards
Navin badani

I have an salary account. I have been suddenly 885 rupees deducted from my acount as consolidated dp charges for a/c. As this is my salary account and i dont have demat account. Why this has been charged to me. Also deducted balance should be refunded back to account. My registered email is [protected]@gmail.com and registered mobile is [protected].
Please i need your help.
Regards
Simrandeep singh

My complaint no is 50473714 i register complaint lot of tym but everytime ur customer care executive do wrong comitment for refund please refund the charges or close my credit card your bank employees can apply card on phone but not resolve customer problem on phone i also give crf form in bank for the solution . but they didn't give me solution they told bank not provide any help to u

Hi team,

I am a account holder of axis bank from mumbai, this is to seek your help for a transaction that has being wrongly to another account of account holder of your bank. This transaction was done on 23rd march 2019 of rs.13500. Axis bank has sent mail to the concerned bank, but there is no response from the beneficiary bank and the nearest location iob branch is not helping out to get the reversal amount. Below is my account details as well, the wrongly done account details :

My account details :
Name : m. Varaperagasam chetty
Account number : [protected]
Bank name : axis bank

Wrongly done transaction account details :
Name : baskar paul
Account no : [protected]
Ifsc code : ioba0001089

Please give a proper solution

I have a salary account with Axis bank Peenya branch, Bengaluru.
While opening the account the bank officials who had visited our factory to open the accounts in bulk; wherein they didn't even provide us enough time to fill the application form ourselves & just took the signatures & photo & opened the account, credit card & even demat account without our consent.

After the demat account opened, i had personally spoken to customer care executives to close which was not done. An amount 350 INR odd had got debited to my account in last November 2018.
At that time, the bank executives again visited our premises to open account for newcomers & at that time they promised to close our demat account by getting the fully filled closure form from us.

But now, today[protected] i again received a message saying an amount of 887 INR has been debited towards dp charges of demat account which is nothing but daylight robbery performing by a famed financial institution.

Moreover, till now i haven't transacted anything in my account but still Axis bank has illegally deducted my hard earned money.

I expect Axis bank to take this as a serious irregularity performed from their end & reimburse the falsely deducted money from my account.
For any further query you can reach me on [protected]@gmail.com or over my cell number: +91-[protected].

Pavan

Dear sir
I am visit your axis bank branch vidhyadhar nagar jaipur for my some banking problems, around 3.58 pm or 4.00 pm i don't know about your closing time so enter in bank, and i talk your bank employee for my complaint but she is talking very attitudely language and say that bank is closed you will come tomorrow, i tell her mam you are not use your colsed sign on your gate, and she tell me gaurad is not here,
So i thinking without gaurad the bank is safe?
Your employees language you make a good business?
And your your employe location in bank counter no. 2 or 3 as a girl i don't know his name bcoz she is not use a batch of name card on her front.
Thanks and regards
Phool chand
[protected]

I have a Salary account in Axis Bank, in Isanpur Ahmedabad Branch, gujrat. I want to inform that they are deducting amounts in the name of "Consolidated DP charges " from my account without informing me. I didn't get any notification for that. When I called the customer care they informed that it is deducted because of the Demat account, but noting is linked with my SB account.

I am going to close the account asap.

I request Indian Complaint register form to take necessary action if possible.

Hi,

I have a Salary account in Axis Bank, in Newtown, Kolkata. I want to inform that they are deducting amounts in the name of "Consolidated DP charges " from my account without informing me. I didn't get any notification for that. When I called the customer care they informed that it is deducted because of the Demat account, but noting is linked with my SB account.

I, debjani ghosh, savings a/c holder of [protected] in your bangur avenue branch went to your baguiati branch to 8 no desk ms sanjukta duttaon 10th april at 4pm for my aadhar-mobile linking service. As per sanjuktas unstruction i reported her at 4-30 pm after half an hour waiting. But she simply
Nagged saying that it will be 1-2 hour late. Is there no price for a customers time.? I requested that my relative was under surgery so please release at least by 10 minutes. But she negated, i helplessly returned with no jb done.
I request to remind that her salary owes to a customers investment. A customer is not supposed to be at her feet or mercy. I had a mind to invest more in fd or watsoever in your bank but this proud rough behavior from a nominal bank staff deviated me from your bank and my relatives and accquaintances will be alerted.

Without my knowledge ecpp assistance charges 1699/- from my axis bank credit card. It is criminal activities are done by ecpp assistance

Sir/madam, 11.04.2019 i have received message from ecpp assistance inr 1699 was spent on your credit card on 11-apr-19 at ecpp assistance without my permission one assist charged 1699/- how can its possible.
Do you know the value if 1699/-, my six days salary, how hard i work to get the amount.
Kindly take action on ecpp. I want my amount.

Today axis bank deducted my 885 rupees as consolidated dp charges without prion notice i want my money back or will close all my accounts today this company fraud. I want my refund... And last time also they have cut my charges i want to close my demat account and also i want my reful or will escalated to high level... I did not expect this from axis bank

Hi,

Is one of the worst bank ever i have seen amazon has refunded 31940rup but this guys are not refunding in my account it's almost 10days, i am not rich person order got placed by mistake, i had borrowed this amout from friend for the medical emergency perpose. Also customer support employees are # don't cooperate properly. Later my friend's help me by doing contribution.

[protected] is my registered number.

I had made the payment of credit card outstanding in the month of oct'18 which was just nominal and was showing in cibil as didn't informed me on time.
But still it's showing as written off in cibil and got to know that bank have to provide the noc then only it would be corrected in cibil.
Hence, i contacted to customer care and also visited to bank to get this done but haven't got the solution except various excuse.
br...

Within last 5 months axis bank has charged me more than 25000 as a consolidated charges which are unnecessary & meaning less. I tried to complaint at their customer care, i visited their branch but no one is responding with valid reasons. Every person giving different reasons means these people doesn't care their customers, they just wants to loot their customers. I will not recommend this bank to anyone. Please refund my entire money immediately else as such i am going to rbi & sebi for clarification

Sir, i am opened a account for savings in online on dated 11.09.2018, but not activated, but 30.03.2019 for activation rs 1000 transaction made from my sbi account[protected] transaction date 30.03.2019 by debt card to othpg[protected] axis bank limited ac mumbai and also received a sms to my mobai number your account number [protected] credited rs 1000/- and i received a mail from [protected]@axisbank to kelvin. Jsr. [protected]@gmail.com on dated 30.03.2019 3.41. Pm, but 3.04.2019 time 1.46am i recieved a sms from axis bank your a/c 611049 is debited by rs1000 on 2nd april 2019, available balance 0 info: account clousure proceeds to dd act. Call [protected] for dispute, i call to this number for clarification but his explanation is not satisfied, wihtout information how you debit my money. Please refund to my original sbi account my contact number [protected] my opened asap account details customer id[protected], account number: [protected], ifsc code utib0000170, branch: salem, account holder name kelvin

I had Person loan from Axis Bank for 3lac and the loan account number is PPR[protected]. I paid my entire loan last year and I have received NOC from Axis that all outstanding is paid. However In my CIBIL it is reflecting as settlement and paid Rs. 79000/-. Also Since I am out of india, my family members and friends are receiving collection calls from Axis with my name.

I have complaint multiple times to customer care and nodal officer however still there is no action taken.

Kindly do the needful