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Updated: Dec 8, 2025
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Y
Yogesh9926
from BURHAR, Maharashtra
Apr 9, 2019
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balance deduction 118

Address: Hoshangabad, Madhya Pradesh, 484110

I got the message
Your A/c 791507 is debited by Rs. 118 on 09Apr19. Avbl Bal: Rs. 2418.86. Info: Sign. Verf. Chrgs Mandate Regst/ Stop. Call [protected] for dispute Use your Debit card, atleast once in 180 days on purchase transactions to keep your Personal Accidental Insurance cover active.For details please visit www.axisbank.com
I am Raghvendra Kumar Mishra
Acc [protected]
Contact [protected]
Kindly...
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M
Mutum Ibomcha
from Mumbai, Maharashtra
Apr 9, 2019
Resolved
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Resolved

Address: NCR, New Delhi, Delhi, 110065

One credit card due recovery agent namely sanjay kalra with mobile no.+[protected], came to my residence on 9th of april 2019. He tried to physically assault me and also tried to drag me out of flat saying he will call all the neighbours and solve the payment issue. This is because i did not pick up his call. My due date is 21st of every month. I paid the minimum amount previous month but could not paid the next to previous month.
May 10, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2019
Axis Bank Customer Care's response Hi, regret the inconvenience caused. Request you to DM us the registered contact details for us to have this checked and get back to you at the earliest. We are here to help! Regards, Team Axis Bank.
Verified Support
Apr 09, 2019
Axis Bank Customer Care's response Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
Apr 09, 2019
Updated by Mutum Ibomcha Contact detail is
Mobile no. [protected]
mutum.[protected]@gmail.com
Apr 09, 2019
Updated by Mutum Ibomcha Name of the agent was
Sanjay Kalra
Contact detail is[protected]
Apr 11, 2019
Updated by Mutum Ibomcha I am hoping for some action against such Gundasm by bank them self. If i do not get any information and proof about action taken against that agent, i have to see some other option .
View replies
I make a app in purchased through google and it failed but money deducted from bank account, I want my refund money.

harassment and try to physically assault - Comment #3401553 - Image #0
Reply
Axis Bank Customer Care's response, Apr 11, 2019
Verified Support
Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
Yesterday I transfered 8250 to another account but my account balance is debited and the status of transaction is neft request has been posted to rbi.
Please I need to resolve this issue soon. I called the customer service really it's below poor service.
Reply
Mery john's reply, Apr 4, 2019
Receipt no: TT********69
UTR: axmb190943484***
Status : your account has been debited and neft request has been posted to rbi.
Axis Bank Customer Care's response, Apr 11, 2019
Verified Support
Hi, sorry for the inconvenience caused. We have a robust reconciliation process and the debited amount is normally automatically credited back in 2 business days. If the amount is not credited, you can refer the link https://bit.ly/2NJKKFo and raise a dispute. Regards, Team Axis Bank.
Axis Bank Customer Care's response, Apr 11, 2019
Verified Support
Hi, sorry for the inconvenience caused. We have a robust reconciliation process and the debited amount is normally automatically credited back in 2 business days. If the amount is not credited, you can refer the link https://bit.ly/2NJKKFo and raise a dispute.

Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Hi sir my name is Sagar P My account number [protected] this is my account number. Today I am going my branch in enquiry my credit card but my branch employee not response and not respect I am really hurt. your employee no suggestion my card details
Reply
Axis Bank Customer Care's response, Apr 12, 2019
Verified Support
Hi, sorry for any inconvenience. Please elaborate more on your specific concern via Inbox for us to assist you. We are here to help! Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM/Inbox your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
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    B
    brijeshTiwari89
    from Delhi, Delhi
    Apr 9, 2019
    Resolved
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    Resolved

    Address: Jagatpur, 753004

    Hi
    I have used pos machine for transaction of 40, 000. Amount get deducted from my account but not credited to merchant account. Send a dispute form to axis bank email id and they forwarded me the refernace number. But its being more than 1 month and no response from their side. I need my money back in an urgent basis.

    Axis bank
    Email : [protected]@gmail.com
    Reference number[protected]
    May 17, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 09, 2019
    Axis Bank Customer Care's response     Hi, we tried reaching you today, however, unable to connect as the number was not answered. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
    Apr 09, 2019
    Updated by brijeshTiwari89     Please connect with me on my alternate number :[protected]
    View replies
    Please connect with me anytime on my alternate number : [protected]
    Reply
    Axis Bank Customer Care's response, Apr 10, 2019
    Verified Support
    Hi, thank you for reaching out. Your request will be processed at the earliest. Regards, Team Axis Bank
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      A
      Amlan Panchanan
      from Gobardanga, West Bengal
      Apr 9, 2019
      Resolved
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      Resolved

      Address: Mecheda, Purba Medinipur, West Bengal, 721137

      Today i am visited mechda axis bank for investment of 16lkhs. I am discuss with one of the staff o[censored]r bank suddenly service manager mr. Somprika came and started misbehaving with me. We are not discuss before opening the account or else first show the cash then we discussed. This kind of behavior of a private manger not exceptable and in the market so many private waiting for taking money.. Please check the issue.

      Amlan
      [protected]
      May 21, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 09, 2019
      Axis Bank Customer Care's response       Hi, sorry for the trouble. We will check and get back to you at the earliest with the update. Regards, Team Axis Bank
      Verified Support
      Apr 10, 2019
      Axis Bank Customer Care's response       Hi, thank you for your valuable time when we contacted you today. We wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis Bank.
      Verified Support
      Apr 12, 2019
      Axis Bank Customer Care's response       Hi, we understand that our bank official had contacted you and addressed your concern. Please rate your experience on the service offered to you in the referred matter, at the following link: https://bit.ly/2qDNV5q. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
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        M
        m badi
        from Roha, Gujarat
        Apr 9, 2019
        Resolved
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        Resolved

        Address: ekta society wankaner, Rajkot, Gujarat, 363621

        Dear sir
        axis bank wankaner branch enquire my company currant account not open last two month visit wankaner axis bank branch my currant account not open not respone to branch manager manoj ganguly in my company account open not interested or/ answer not stisfied in axis bank branch manager manoj ganguly wankaner my request sir open account my company mizaan infiotech services pvt ltd.branch manager respest to not answer we have account open sir kindly my problem solved my contect no. [protected]

        thanks
        mizaan infotech services pvt ltd
        May 21, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Apr 09, 2019
        Updated by m badi         w ankaner axis bank branch manger not satisfied answer to account open kindly gumrah in customer not interested in account open wankaner axis bank branch manager manoj ganguly /axis bank chandrapur branch is account open not interested why
        Verified Support
        Apr 09, 2019
        Axis Bank Customer Care's response         Hi, we tried reaching you today, however, unable to connect as the number was not reachable. We are looking into this matter. We assure you that we shall provide necessary assistance and take this to resolution at the earliest. Sorry for the trouble. Regards, Team Axis Bank
        Verified Support
        Apr 09, 2019
        Axis Bank Customer Care's response         Hi, we tried reaching you today, however, unable to connect as the call went unanswered. We request you to share the correct registered contact number for us to check and assist further. Sorry for the trouble. Regards, Team Axis Bank
        Verified Support
        Apr 09, 2019
        Axis Bank Customer Care's response         Hi, we are looking into this and will update you with the status at the earliest. Regards, Team Axis Bank.
        Verified Support
        Apr 12, 2019
        Axis Bank Customer Care's response         Hi, we tried to contact you on your preferred number, however, the call was busy. Please share your preferred time of contact for us to connect. Regards, Team Axis Bank.
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          P
          pritam**VISHAL
          from Delhi, Delhi
          Apr 9, 2019
          Resolved
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          Resolved

          axis bank atm doesn't dispensed cash and the money got debited from the account

          On 5th febr 2019, my roommate visited the axis bank atm situated in shakarpur delhi near-choudhary dairy terminal id-dpcn268504 for withdrawl of cash through atm. Around 8:32:49, i have requested for rs 500 cash from the atm, but the atm doesn't dispenses the cash and the money got debited from my account...

          Additional details:-
          A/c no-[protected]

          Debit card no:-6070*8855
          Mo no.-[protected] br...
          +1 photos
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          J
          Javed89
          Apr 9, 2019
          Resolved
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          Resolved

          Address: 600091

          Hi there, i am axis bank customer and my cust id:[protected] and my mobile no: [protected]. On 5th april 2019, i tried booking two bus tickets on go ibibo webpage and made payment via net banking. However payment failed but amount rs. 1228 has been deducted from account. I have already checked with go ibibo and they're saying that its failed/dropped transaction and they didn't receive money and they asked me to check with my bank. This is the transaction number inb/[protected]/payu.in/ for the amount paid on 5th april through my account. Hope to hear from you people.
          May 31, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 09, 2019
          Axis Bank Customer Care's response           Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest. Regards, Team Axis Bank
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            K
            Kshitij@1230
            from Mumbai, Maharashtra
            Apr 8, 2019
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            I am a axis bank credit card holder. On 18 apr 18 there was an unauthorized transaction of rs.1, 649/- in favor of ecpp assistance service, which i had never subscribed too. How can they transact on my card directly?
            So, kindly please refund my same amount to my same credit card as soon as possible and also unsubscribe me from this service as i am not at all interested in the same.

            Please contact me:
            Waiting for your reply.

            Kshitij gosavi
            [protected]
            Axis Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

            Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

            Regards,
            CPP Team
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              N
              Ntorq
              from Mumbai, Maharashtra
              Apr 8, 2019
              Mar 29, 2023
              This thread was updated on Mar 29, 2023
              Resolved
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              Resolved

              edc machine surrender

              Address: Seenu complex axis bvb college road bidar, Bidar, Karnataka, 585403

              Hi I had business name as utsav collections in bidar Karnataka have shut down my shop in October and I want to close current account as I have edc machine account can be closed unless I surrender the machine. The bank called me filled the surrender form twice but it has been 2 months now no one has come to collect the machine.
              MID no - [protected]
              Tid no[protected]...
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              R
              Rajesh/
              from Raxaul, Bihar
              Apr 7, 2019
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              Dear sir
              My credit card which end number is 5325
              And my registered mobile number is [protected]
              My name is rajesh kumar gupta

              I have made last payment that is 17000 on date 04/04/2019
              But tomorrow i got msg from you that is amt is overdue
              Pls check i have made payment on time but it does not show in your account i have enclosed transaction also pls confirm me.

              Dear sir i have made payment on time on time so pls don’t charge any fine or any other changes i can’t pay or else i stopped payment.
              Pls confirm same on mail.
              +1 photos
              Axis Bank customer support has been notified about the posted complaint.
              View replies
              I tried to withdraw amount from my axis debit card through sbi atm while doing this I received a message that there is an error on the atm screen and also received message from axisbank as money is debited 10000/- what should we do now please suggest us
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                P
                Pooja789
                from Mumbai, Maharashtra
                Apr 7, 2019
                Resolved
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                Resolved

                Address: 411001

                I recived my credit card last year in january. I nether activated card nor ever opened the password slip.
                Still the credit card recipt gets generated every month on my account.
                Many times i have recived the msg that my card has been blocked and i tried to contact via emails still no response.

                If my credit card has not been activated then why i would pay for that.

                If the company itself blocks the card then how come they ask for payments.
                This is seriously ridiculous.

                Kindly close this asap.
                May 9, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Apr 08, 2019
                Updated by Pooja789                 Could you provide an update on below??
                Verified Support
                Apr 08, 2019
                Axis Bank Customer Care's response                 Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                Apr 08, 2019
                Updated by Pooja789                 I have sent my number.
                Kindly contact as i want this to close asap
                Apr 09, 2019
                Updated by Pooja789                 No1 has yet contacted.
                Apr 23, 2019
                Updated by Pooja789                 as u said card is cancelled, i can see that it has been cancelled then i have again recived an email regarding monthly statement.

                Stop this email asap.
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                  A
                  Akansha584
                  from Patrasaer, West Bengal
                  Apr 7, 2019
                  Resolved
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                  Resolved

                  I returned an item on amazon on 31st march'19 and was expecting refund till 4th april but i've still not received it.
                  Amazon claims to have refunded at their end.
                  The refund process is pending at the bank's end. It should have been initiated by now.
                  Refund reference number - [protected].
                  It's been more than a week now.
                  Please help me get the refund at earliest.
                  May 21, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 08, 2019
                  Axis Bank Customer Care's response                   Hi, we request you to visit the following link: https://bit.ly/2Na7gH8 and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
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                    S
                    Sandeep990913
                    from Almora, Uttarakhand
                    Apr 7, 2019
                    Resolved
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                    Resolved

                    Address: Ruriawas

                    Sir mera current account customer id[protected] axis branch rawaldhi ch. Dadri haryana me h but i not visiting branch this branch staff manager and cashier and other staff behavior is very dirty and language is wrong. Branch staff misbehave and not solution customer problems and wrong language use customer account related not correct information give customer and very dirty language uses by customers info answer and wrong answer customer information
                    May 10, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 08, 2019
                    Axis Bank Customer Care's response                     Hi, we thank you for bringing this to our notice and are looking into this as we are committed to the best possible service for our customers. We will update you with the status at the earliest. Regards, Team Axis Bank.
                    Verified Support
                    Apr 09, 2019
                    Axis Bank Customer Care's response                     Hi, we have checked and as confirmed by the branch they have contacted you and have taken the request with EDC department for the closure of the same. Also, your savings account has been closed. Regards, Team Axis Bank.
                    View replies
                    Dear Sandeep.
                    Yahan aapko zyada madat nhi milegi. Ye ek unofficial platform hai. Agar aapki complaint ko official level pe karna hai, toh neeche diye hue link pe click karke complaint form ko download kare. Usse ache se likh ke neeche diye gaye pate pe post kare.
                    Ek offical complaint aane pe, bank ko official proceedings karni padti hain aur aapko uska ant main kya asar hua hai, uski khabar bhi aapko deni hoti hai.
                    Please iss form ko bhar kar ek official complaint karen aur kissi bhi bank ke karamchaari ko aapse galat tareeke ya shabdo se baat bilkul na karne de.

                    https://www.axisbank.com/docs/default-source/grievance/grievance-form_grievance-...⇄

                    Debaraj Maharana,
                    Vice President,
                    Axis Bank Ltd. S.C.O. 390, Sector 20, Urban Estate,
                    Panchkula - 134 112
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                      W
                      [email protected]
                      from Agra, Uttar Pradesh
                      Apr 6, 2019
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                      Address: 155/2579/5B Tagore Nagar Police Line Vikhroli East Mumbai-400083. Cont no : 8169006061, Mumbai City, Maharashtra, 400083

                      Hi,

                      Pls refer below snapshot as my credit card stil not diliverd to till date...

                      Kindly check & help us to resend on below mention address

                      155/2579/5b
                      Tagore nagar
                      Police line
                      Vikhroli east
                      Mumbai-400083.
                      Cont no : [protected]

                      Do the needful on urgent basis.
                      +1 photos
                      Axis Bank customer support has been notified about the posted complaint.
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                        K
                        kalai2325
                        from New Delhi, Delhi
                        Apr 6, 2019
                        Resolved
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                        Resolved

                        Address: 43, magaral ambethkar street koduvelli (po), chennai-600055, 600055

                        I had fraudulent transactions happened (8200 rupees) on my account with out my concern or otp as below on 05th apr 19

                        05th apr 19 from ecom pur/google * TA TH/g.co/helppay#/050

                        Acc No : [protected]

                        Request you to help me and refund back my amount.

                        And i dont want this again in future.
                        Please let me know if you need any other information.

                        By V kalaivanan.
                        +91 [protected]
                        May 7, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 06, 2019
                        Axis Bank Customer Care's response                         Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2OX1KIe Regards, Team Axis Bank.
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                          A
                          Arunpandiyan Arun
                          from Mumbai, Maharashtra
                          Apr 6, 2019
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                          money didn't come out of atm but amount deducted axis bank

                          Address: madagadipet, 605107

                          I went axis bank atm near madagadipet at 11.04am on saturday[protected]. I tried to withdraw rs: 3500 but the atm doesnt dispense the cash, even i didnt cash counting sound also. Atlast after 5min atm displayed transaction timeout.
                          But i received debit message of rs: 3500 to my mobile. Till now i didnt received cash refund. Kindly look into this issue as soon as possible.
                          Ac. No:[protected]
                          Mail. Id: arunpandiyan....
                          +1 photos
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                          Somik2015
                          from Delhi, Delhi
                          Apr 6, 2019
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal, 700030

                          I have a card with axis bank and due to unforeseen financial constraints i have not been able to pay the outstanding and hence i also requested for settlement and quoted for 1 time settlement amount. No one contacted for long time. However suddenly day before yesterday a collection executive visited my home and spoke to my wife as i was not at home and disclosed all details of card and morover i am gettings calls that i have to pay the outstanding immediately which is not all possible and the amount that has been quoted is far beyond my affordability.
                          May 10, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 08, 2019
                          Axis Bank Customer Care's response                           Hi, we request you to DM us your registered contact number and the numbers from which you are getting the calls further assistance. Regards, Team Axis Bank.
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                            K
                            Krithi Rai
                            Apr 6, 2019
                            Resolved
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                            Resolved

                            My a/c is credit frozen state. I am not able to deposit to my account so i have been charged with consolidated charges for not having minimum balance in my account. I am currently residing in usa and i cannot reach bank to discuss this thing in personal. If my account is not activated asap i will be charged again this month. So please activate my account my account. Account details will be provided on request.
                            May 12, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 06, 2019
                            Axis Bank Customer Care's response                             Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                              H
                              Harshil95
                              from Chennai, Tamil Nadu
                              Apr 5, 2019
                              Resolved
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                              Resolved

                              Address: Burhanpur, Madhya Pradesh, 450331

                              I submitted account closing form with axis bank burhanpur (Madhya pradesh) pincode-450331 on 11/mar/2019 with all my outstanding dues cleared. I followed up with bank 4 times by visiting personally to branch to check why my account is not closed. Last i visited on 26/mar/2019. Everytime they assured me that it will be closed in two days and sorry for inconvenience. Still today 5th april 2019 they didn't initiated the closure.

                              Account number - [protected]
                              Name - harshil mehta
                              May 13, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 08, 2019
                              Axis Bank Customer Care's response                               Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                              Verified Support
                              Apr 08, 2019
                              Axis Bank Customer Care's response                               Hi, we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis bank.
                              Verified Support
                              Apr 09, 2019
                              Axis Bank Customer Care's response                               Hi wish to inform you that your account has been closed as requested by you. Sorry for the inconvenience. Regards, Team Axis Bank.
                              Verified Support
                              Apr 09, 2019
                              Axis Bank Customer Care's response                               Hi, wish to inform you that your account has been closed as requested by you. Sorry for the inconvenience. Regards, Team Axis Bank.
                              View replies
                              please contact me on [protected] / [protected]
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                                D
                                Divyani Mathur
                                from Mumbai, Maharashtra
                                Apr 5, 2019
                                Resolved
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                                Resolved

                                Address: Jodhpur, Rajasthan, 342008

                                Dear sir/madam,

                                I am a client of your bank for the past 6years[protected] and i hold a salary account. I wish to bring to your notice that after droped my job, i cannot use my account.

                                It has been 3 months since i submitted my request, but i am yet to suffer for unfreze my account. I request you to instruct your staff to kindly unfreze my account and give foreclosure to me.

                                My account details are:

                                Name: divyani mathur
                                Account no: [protected]
                                Type of account: saving account
                                I am enclosing a copy of … (Mention documents you are enclosing as proof for their reference).

                                Yours sincerely,
                                Divyani mathur
                                May 14, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 05, 2019
                                Axis Bank Customer Care's response                                 Hi, we tried reaching you today, however, unable to connect as the number was not answered. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
                                Apr 05, 2019
                                Updated by Divyani Mathur                                 My mobile number-[protected]
                                Verified Support
                                Apr 08, 2019
                                Axis Bank Customer Care's response                                 Hi, we request you to confirm the branch details where the request has been submitted to check and assist you. Sorry for the trouble. Regards, Team Axis Bank.
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                                My mobile no. [protected]
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