Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12994
Resolved
6561
Unresolved
6433
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 268

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Ntorq
from Mumbai, Maharashtra
Apr 8, 2019
Mar 29, 2023
This thread was updated on Mar 29, 2023
Resolved
Report
Copy
Resolved

edc machine surrender

Address: Seenu complex axis bvb college road bidar, Bidar, Karnataka, 585403

Hi I had business name as utsav collections in bidar Karnataka have shut down my shop in October and I want to close current account as I have edc machine account can be closed unless I surrender the machine. The bank called me filled the surrender form twice but it has been 2 months now no one has come to collect the machine.
MID no - [protected]
Tid no[protected]...
Helpful
4 other people found this review helpful
4 found this helpful
2 Comments
Report
Copy
R
Rajesh/
from Raxaul, Bihar
Apr 7, 2019
Report
Copy

Dear sir
My credit card which end number is 5325
And my registered mobile number is [protected]
My name is rajesh kumar gupta

I have made last payment that is 17000 on date 04/04/2019
But tomorrow i got msg from you that is amt is overdue
Pls check i have made payment on time but it does not show in your account i have enclosed transaction also pls confirm me.

Dear sir i have made payment on time on time so pls don’t charge any fine or any other changes i can’t pay or else i stopped payment.
Pls confirm same on mail.
+1 photos
Axis Bank customer support has been notified about the posted complaint.
I tried to withdraw amount from my axis debit card through sbi atm while doing this I received a message that there is an error on the atm screen and also received message from axisbank as money is debited 10000/- what should we do now please suggest us
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pooja789
    from Mumbai, Maharashtra
    Apr 7, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: 411001

    I recived my credit card last year in january. I nether activated card nor ever opened the password slip.
    Still the credit card recipt gets generated every month on my account.
    Many times i have recived the msg that my card has been blocked and i tried to contact via emails still no response.

    If my credit card has not been activated then why i would pay for that.

    If the company itself blocks the card then how come they ask for payments.
    This is seriously ridiculous.

    Kindly close this asap.
    May 9, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Apr 08, 2019
    Updated by Pooja789
    Could you provide an update on below??
    Verified Support
    Apr 08, 2019
    Axis Bank Customer Care's response
    Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
    Apr 08, 2019
    Updated by Pooja789
    I have sent my number.
    Kindly contact as i want this to close asap
    Apr 09, 2019
    Updated by Pooja789
    No1 has yet contacted.
    Apr 23, 2019
    Updated by Pooja789
    as u said card is cancelled, i can see that it has been cancelled then i have again recived an email regarding monthly statement.

    Stop this email asap.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Akansha584
      from Patrasaer, West Bengal
      Apr 7, 2019
      Resolved
      Report
      Copy
      Resolved

      I returned an item on amazon on 31st march'19 and was expecting refund till 4th april but i've still not received it.
      Amazon claims to have refunded at their end.
      The refund process is pending at the bank's end. It should have been initiated by now.
      Refund reference number - [protected].
      It's been more than a week now.
      Please help me get the refund at earliest.
      May 21, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 08, 2019
      Axis Bank Customer Care's response
      Hi, we request you to visit the following link: https://bit.ly/2Na7gH8 and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sandeep990913
        from Almora, Uttarakhand
        Apr 7, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Ruriawas

        Sir mera current account customer id[protected] axis branch rawaldhi ch. Dadri haryana me h but i not visiting branch this branch staff manager and cashier and other staff behavior is very dirty and language is wrong. Branch staff misbehave and not solution customer problems and wrong language use customer account related not correct information give customer and very dirty language uses by customers info answer and wrong answer customer information
        May 10, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 08, 2019
        Axis Bank Customer Care's response
        Hi, we thank you for bringing this to our notice and are looking into this as we are committed to the best possible service for our customers. We will update you with the status at the earliest. Regards, Team Axis Bank.
        Verified Support
        Apr 09, 2019
        Axis Bank Customer Care's response
        Hi, we have checked and as confirmed by the branch they have contacted you and have taken the request with EDC department for the closure of the same. Also, your savings account has been closed. Regards, Team Axis Bank.
        Dear Sandeep.
        Yahan aapko zyada madat nhi milegi. Ye ek unofficial platform hai. Agar aapki complaint ko official level pe karna hai, toh neeche diye hue link pe click karke complaint form ko download kare. Usse ache se likh ke neeche diye gaye pate pe post kare.
        Ek offical complaint aane pe, bank ko official proceedings karni padti hain aur aapko uska ant main kya asar hua hai, uski khabar bhi aapko deni hoti hai.
        Please iss form ko bhar kar ek official complaint karen aur kissi bhi bank ke karamchaari ko aapse galat tareeke ya shabdo se baat bilkul na karne de.

        https://www.axisbank.com/docs/default-source/grievance/grievance-form_grievance-...

        Debaraj Maharana,
        Vice President,
        Axis Bank Ltd. S.C.O. 390, Sector 20, Urban Estate,
        Panchkula - 134 112
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          W
          from Agra, Uttar Pradesh
          Apr 6, 2019
          Report
          Copy

          Address: 155/2579/5B Tagore Nagar Police Line Vikhroli East Mumbai-400083. Cont no : 8169006061, Mumbai City, Maharashtra, 400083

          Hi,

          Pls refer below snapshot as my credit card stil not diliverd to till date...

          Kindly check & help us to resend on below mention address

          155/2579/5b
          Tagore nagar
          Police line
          Vikhroli east
          Mumbai-400083.
          Cont no : [protected]

          Do the needful on urgent basis.
          +1 photos
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kalai2325
            from New Delhi, Delhi
            Apr 6, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: 43, magaral ambethkar street koduvelli (po), chennai-600055, 600055

            I had fraudulent transactions happened (8200 rupees) on my account with out my concern or otp as below on 05th apr 19

            05th apr 19 from ecom pur/google * TA TH/g.co/helppay#/050

            Acc No : [protected]

            Request you to help me and refund back my amount.

            And i dont want this again in future.
            Please let me know if you need any other information.

            By V kalaivanan.
            +91 [protected]
            May 7, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 06, 2019
            Axis Bank Customer Care's response
            Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2OX1KIe Regards, Team Axis Bank.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Arunpandiyan Arun
              from Mumbai, Maharashtra
              Apr 6, 2019
              Report
              Copy

              money didn't come out of atm but amount deducted axis bank

              Address: madagadipet, 605107

              I went axis bank atm near madagadipet at 11.04am on saturday[protected]. I tried to withdraw rs: 3500 but the atm doesnt dispense the cash, even i didnt cash counting sound also. Atlast after 5min atm displayed transaction timeout.
              But i received debit message of rs: 3500 to my mobile. Till now i didnt received cash refund. Kindly look into this issue as soon as possible.
              Ac. No:[protected]
              Mail. Id: arunpandiyan....
              +1 photos
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy
              S
              Somik2015
              from Delhi, Delhi
              Apr 6, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Kolkata, West Bengal, 700030

              I have a card with axis bank and due to unforeseen financial constraints i have not been able to pay the outstanding and hence i also requested for settlement and quoted for 1 time settlement amount. No one contacted for long time. However suddenly day before yesterday a collection executive visited my home and spoke to my wife as i was not at home and disclosed all details of card and morover i am gettings calls that i have to pay the outstanding immediately which is not all possible and the amount that has been quoted is far beyond my affordability.
              May 10, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 08, 2019
              Axis Bank Customer Care's response
              Hi, we request you to DM us your registered contact number and the numbers from which you are getting the calls further assistance. Regards, Team Axis Bank.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Krithi Rai
                Apr 6, 2019
                Resolved
                Report
                Copy
                Resolved

                My a/c is credit frozen state. I am not able to deposit to my account so i have been charged with consolidated charges for not having minimum balance in my account. I am currently residing in usa and i cannot reach bank to discuss this thing in personal. If my account is not activated asap i will be charged again this month. So please activate my account my account. Account details will be provided on request.
                May 12, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 06, 2019
                Axis Bank Customer Care's response
                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Harshil95
                  from Chennai, Tamil Nadu
                  Apr 5, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Burhanpur, Madhya Pradesh, 450331

                  I submitted account closing form with axis bank burhanpur (Madhya pradesh) pincode-450331 on 11/mar/2019 with all my outstanding dues cleared. I followed up with bank 4 times by visiting personally to branch to check why my account is not closed. Last i visited on 26/mar/2019. Everytime they assured me that it will be closed in two days and sorry for inconvenience. Still today 5th april 2019 they didn't initiated the closure.

                  Account number - [protected]
                  Name - harshil mehta
                  May 13, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 08, 2019
                  Axis Bank Customer Care's response
                  Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                  Verified Support
                  Apr 08, 2019
                  Axis Bank Customer Care's response
                  Hi, we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis bank.
                  Verified Support
                  Apr 09, 2019
                  Axis Bank Customer Care's response
                  Hi wish to inform you that your account has been closed as requested by you. Sorry for the inconvenience. Regards, Team Axis Bank.
                  Verified Support
                  Apr 09, 2019
                  Axis Bank Customer Care's response
                  Hi, wish to inform you that your account has been closed as requested by you. Sorry for the inconvenience. Regards, Team Axis Bank.
                  please contact me on [protected] / [protected]
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Divyani Mathur
                    from Mumbai, Maharashtra
                    Apr 5, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Jodhpur, Rajasthan, 342008

                    Dear sir/madam,

                    I am a client of your bank for the past 6years[protected] and i hold a salary account. I wish to bring to your notice that after droped my job, i cannot use my account.

                    It has been 3 months since i submitted my request, but i am yet to suffer for unfreze my account. I request you to instruct your staff to kindly unfreze my account and give foreclosure to me.

                    My account details are:

                    Name: divyani mathur
                    Account no: [protected]
                    Type of account: saving account
                    I am enclosing a copy of … (Mention documents you are enclosing as proof for their reference).

                    Yours sincerely,
                    Divyani mathur
                    May 14, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 05, 2019
                    Axis Bank Customer Care's response
                    Hi, we tried reaching you today, however, unable to connect as the number was not answered. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
                    Apr 05, 2019
                    Updated by Divyani Mathur
                    My mobile number-[protected]
                    Verified Support
                    Apr 08, 2019
                    Axis Bank Customer Care's response
                    Hi, we request you to confirm the branch details where the request has been submitted to check and assist you. Sorry for the trouble. Regards, Team Axis Bank.
                    My mobile no. [protected]
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sandeep990913
                      from Almora, Uttarakhand
                      Apr 5, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Ruriawas, Jhajjar, Haryana

                      Sir my account show my zone credit card pre approved offer and apply credit card apply ke baad limit show 100000 my credit-card and verification department call me and verfiy my all details and speak 5 to7 working days me apke address par deliver ho jayega and call discount but some time msg axis bank your reference number my zone credit card 13828831 has been declined. Pls reply my credit card application declined reason customer id[protected] and mobile number [protected] pls contact and reply reason declined credit card application
                      May 13, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 05, 2019
                      Axis Bank Customer Care's response
                      Hi, we are here to help! Here is a link that will help to address your concern - https://bit.ly/2NdXZOf Regards, Team Axis Bank.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Krishbrown
                        from Mumbai, Maharashtra
                        Apr 5, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: North West Delhi, Delhi

                        Hi
                        I krishan bhura, a customer of axis bank narela branch. I had worst experience with axis bank. Axis bank deducted around 8000rs from my account. Earlier wli went to bank for crediting 7 lakhs and asked the operation head (Vikas) if there will be any charges and he denied for that. After that i made transaction of more that 10 lakhs and you guys had deducted money from my account. Although i had confirmed the operation head and not even the cashier had informed me that there will be any charges and after one month of doing these transaction axis bank deducted around 8 thousand from my account. When i visited bank and asked for the reason of deduction, mr vikas told me that there will be charges if you do transaction of more than 3 lakhs, i told him that you said there will be no charges and he denied and said why would i say such a thing. When i said i asked you personally and you denied for any extra charges then later he told me to write an appliation saying i was not aware of the charges and he told me that he will arrange refund for that and said it will take around 7 to 10 days. I waited for around 20 days and visited bank and he said it will be credited within this week and again i wait for 20 days more. Then i visited bank today and asked him for the process, he said contact branch head. I said why would i contact him if i had words with you. He said i havent said there will be no charges. Means as being your valuable customer i am a lier.
                        I contacted branch head and told him and now he said there will be charges after 10 lakhs. I said mr vikas said for charges of more than 3 lakhs and you said there will be charges after 10 lakhs, i told him that when i was getting this ammount credited i asked mr vikas if there will be any charges and he denied. That was the reason as i am your customer from last 5 years and he said that mr vikas is the senior most person why would he deny for charges. Means you guys are taking side of your employes and customer is a lier.
                        This is the service you guys provode to a customer. Branch head shown me a picture when i opened my account and said that you only did sugnature for the terms and conditions. If branch head and operation had different figures for the transaction that how can a customer remember such things. Operation head said there will be charges after 3 lakhs and branch head said there will be charges after 10 lakhs. Whats the use of asking the senior most employes of axis bank narela branch if they are providing false and half information to the customers. Why would a customer suffer always. The 2 senior most persons of narela branch made me a lier now. I am your customer from last 5 years. My whole family accounts are in axis bank. I always maintained my account properly and this is what i got in the last. Worst experiene axis bank. I will post my tragidy to every social media and share these with each of my friends and tell them this is what axis bank do with there valuable customers and will never suggest them to go with axis bank.
                        It was my harden money.
                        Worst experience axis bank narlea branch.
                        May 6, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 05, 2019
                        Axis Bank Customer Care's response
                        Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                        Apr 26, 2019
                        Updated by Krishbrown
                        [protected]
                        I provided photo in which money is deducting somehow. i wants to know which id is used to make this transfer
                        [protected]@gmail.com
                        [protected]

                        false information and amount deduction - Comment #3397651 - Image #0
                        false information and amount deduction - Comment #3397651 - Image #1
                        Axis Bank Customer Care's response, Apr 5, 2019
                        Verified Support
                        Hi, we are here to help! Please elaborate your query so that we may assist you at the earliest. Regards, Team Axis Bank.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sandeep990913
                          from Almora, Uttarakhand
                          Apr 5, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Ruriawas, Jhajjar, Haryana

                          Dear sir my axis bank account show pre approved offer my zone credit card and limit 100000 show and verification call approved my credit card and verification officer talking me and application approved my credit card and dispatch 5 to 7 days my credit card but sms my mobile number your credit card application has been declined please check my application and declined reason answer my date of birth 04/03/1991 and[protected] my customer id please contact me my mobile number [protected]
                          May 8, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 05, 2019
                          Axis Bank Customer Care's response
                          Hi, we have responded to your concern via DM. Thanks for writing in! Regards, Team Axis Bank.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            puneeth nagarajachar
                            from Mumbai, Maharashtra
                            Apr 4, 2019
                            Report
                            Copy

                            Address: Chittoor, Andhra Pradesh, 517001

                            On 2nd my axis debit card was blocked by axis bank customer care due to unauthorized transition and customer care executive told visit any near axis bank for applying new debit card, but the staffs in axis bank of chittoor (Andra pradesh) are not responding, they are telling call to customer care and if i call to customer care my call is not disconnecting from past 3 days and even one person in axis bank (Chittoor branch) he gives a in valid number and told me to call after 6pm.
                            When i call from my registred number call was not connecting and when i call from another number the call was connecting.

                            "i am facing this issue just after unauthorized transition only" {even i have a doubt on some staffs of axis bank for this unauthorized transaction }

                            Pls do needful
                            Axis Bank customer support has been notified about the posted complaint.
                            Apr 04, 2019
                            Updated by puneeth nagarajachar
                            On 2nd of this month (02.04.19)
                            Apr 04, 2019
                            Updated by puneeth nagarajachar
                            My registered phone no.:[protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              boggu
                              from Hyderabad, Telangana
                              Apr 4, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Hello
                              Some one did 2 transactions one by one from my axis bank account to atm-cash/+sir pm road fort/mumbai/040419 on april 4th, 2019. I have not done this transaction
                              Kindly look into this and i please try to refund it.
                              The amount debited was rs.10, 500
                              I have raised a complaint against this. Ref no:50462533
                              I am requesting axis bank to refund my amount.
                              Please try to resolve this issue as early as possible
                              May 6, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 05, 2019
                              Axis Bank Customer Care's response
                              Hi, please be assured that we are looking into the concern raised by you via service request number 50462533 and will get back to you the earliest. Request your patience in the interim. Regards, Team Axis Bank
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                shalinirajak
                                from Hyderabad, Telangana
                                Apr 4, 2019
                                Report
                                Copy

                                Address: 1-3-176/4/g/3 ,Padmashali colony, Gandhinagar -500080, Hyderabad, Andhra Pradesh, 500080

                                Hi,

                                I have placed an order(order No:[protected] in Amazon on oct 11 for product MOTO G5 plus using Axis NEO credit card with NO cost EMI for 6 months which i cancelled immediately (refer to the attachment ) .The cancellation done in amazon should be reflecting in the axis ie the transaction made through credit card for the above order should be cancelled immediately in axis and that's how it should work so.

                                But No the cancellation was not done and i'm been paying the EMI of 1206 was the cancelled product till now.

                                I want the axis team to cancel the transaction for the amount 6992.24 that was done through axis neo credit card for the above product that was cancelled in amazon and repay back my amount.

                                Thanks,
                                Shalini Rajak
                                +2 photos
                                Axis Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sumit143143
                                  from Ahmedabad, Gujarat
                                  Apr 4, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 411004

                                  Hello, I want share my worst experience With axis bank.
                                  I'm existing customer of axis bank,
                                  My home branch is utiB0001877.

                                  My customer ID :[protected]

                                  I got call from sales department for new debit card so I applied for it.
                                  Rupees 350/- debit for my saving account which was new debit card charge.

                                  So after some days courier come not able to Deliver my card Courier at my given address because I was out of station, so that courier service reverse it and gave to my home branch.

                                  After some days I went to my home branch to pickup my debit card, Now that people are saying me that they destroyed my debit card and I have to give request again for new card as well as have to pay again 350/- rupees.

                                  This is very bad and worst service by axis bank.

                                  They are cheating with there customers.

                                  Plz don't take any offers from such Snack people's
                                  May 16, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 08, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we thank you for bringing this to our notice and are looking into this as we are committed to the best possible service for our customers. We will update you with the status at the earliest. Regards, Team Axis Bank.
                                  Verified Support
                                  Apr 08, 2019
                                  Axis Bank Customer Care's response
                                  Hi, sorry for the trouble. We would like to inform you that you will be charged for the new debit card as per the schedule of charges. Regards, Team Axis Bank.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sumit143143
                                    from Ahmedabad, Gujarat
                                    Apr 4, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Www.axisbank.com, 411004

                                    Hello, i want share my worst experience with axis bank.
                                    I'm existing customer of axis bank,
                                    My home branch is utib0001877.

                                    I got call from sales department for new debit card so i applied for it.
                                    Rupees 350/- debit for my saving account which was new debit card charge.

                                    So after some days courier come not able to deliver my card courier at my given address because i was out of station, so that courier service reverse it and gave to my home branch.

                                    After some days i went to my home branch to pickup my debit card, now that people are saying me that they destroyed my debit card and i have to give request again for new card as well as have to pay again 350/- rupees.

                                    This is very bad and worst service by axis bank.

                                    They are cheating with there customers.

                                    Plz don't take any offers from such snack people's
                                    May 6, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 04, 2019
                                    Axis Bank Customer Care's response
                                    Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit