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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 270

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B
Basim Edathadathil
Mar 29, 2019
Resolved
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Sir/madam, i have purchased credit card from axis bank on 25.03.2019.in 29.03.2019 i have received message from ecpp assistance for your credit card account debited 1, 649/- by ecpp assistance. Without my permission one assist charged 1649/- from my credit card account after that i have called one assist but no response, kindly cancel the insurance policy and refund the amount. Customer id[protected]
May 2, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Mar 29, 2019
Updated by Basim Edathadathil
Sir,
Kindly do the needful to cancel the insurance policy and refund the amount as soon as possible.
Seeking your kind consideration on it.

Thanking you,
Basim

Verified Support
Mar 30, 2019
Axis Bank Customer Care's response
Hi, we thank you for bringing this to our notice and are looking into this as we are committed to the best possible service for our customers. We will update you with the status at the earliest. Regards, Team Axis Bank
Verified Support
Apr 01, 2019
Axis Bank Customer Care's response
Hi, we have checked and confirmed that we have forwarded your request for reversal and cancellation of the policy. The policy will be canceled with a refund will be processed within 7-8 working days. Regards, Team Axis Bank.
Dear Basim,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Hence, request you to share your customer ID by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist
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    suchi19feb
    Mar 29, 2019
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    I was selected for axis bank young bankers program june 2018 batch. We were asked to deposit caution money of rs 10000. I deposited the amount but due to some personal issues could not continue with the program. I notified the concerned person via email and asked how to get the caution money back. They sid that it'll be refunded after 4 months. But so many time has passed but i haven't yet received my money back. Emailed them a few times no response. I would just like to know how can i get my money back. I am attaching the receipt of the money deposited..
    +1 photos
    Axis Bank customer support has been notified about the posted complaint.
    Mar 31, 2019
    Updated by suchi19feb
    I just wanted to update that I received a fraud call this morning claiming to deposit the said amount in my account asking for my atm, pin etc.. just want to say to beware of such calls as the chances of getting trapped is pretty high
    Mar 31, 2019
    Updated by suchi19feb
    I just wanted to update that I received a fraud call this morning claiming to deposit the said amount in my account asking for my atm, pin etc.. just want to say to beware of such calls as the chances of getting trapped is pretty high
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      lnt@
      from Noida, Uttar Pradesh
      Mar 29, 2019
      Resolved
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      Resolved

      Address: SWASTHYA VIHAR, New Delhi, Delhi, 110092

      Monika singhal saving a/c holder
      A/c no - [protected]

      Vaibhav garg employee of axis bank swasthya vihar branch this guy has been given an application for changing the sighn and mobile no of saving a/c of monica singhal. On the date 5/10/2018. He has promised to me that this work will be done in 7 working days, we have given a complained letter to the manager of swasthya vihar branch for the same but still this work is pending we face problem in every cheque issued by us.

      Kindly solve my problem with preference
      May 6, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 29, 2019
      Axis Bank Customer Care's response
      Hi, thank you for your valuable time when we contacted you today. We wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis bank
      Verified Support
      Apr 01, 2019
      Axis Bank Customer Care's response
      Hi, we understand that our bank official had contacted you and addressed your concern. Please rate your experience on the service offered to you in the referred matter, at the following link:https://www.research.net/r/Axis_Bank_Customer_Support. Regards, Team Axis Bank. Regards, Team Axis Bank.
      Verified Support
      Apr 04, 2019
      Axis Bank Customer Care's response
      Hi, please DM us the acknowledgment letter received from the branch to check and assist you further. Regards, Team Axis Bank.
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        Shailendra Jondhale
        from Mumbai, Maharashtra
        Mar 28, 2019
        Resolved
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        Amount deducted from savings account but party (Goibibo) not received the amount. Copy of the transaction attached (Photo). I have received message from goibibo that they had not received the money of given copy of photo transaction and book air ticket again. Kindly give status of above transaction as my account shows deducted amount from my saving bank account. Please do the needful at earliest. Amount for rs 83856/- deducted for above transaction.
        +1 photos
        May 3, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Mar 28, 2019
        Updated by Shailendra Jondhale
        My email Address is [protected]@gmail.com
        Mar 28, 2019
        Updated by Shailendra Jondhale
        Amount deducted from savings account but party (GOIBIBO)not received the amount.Copy of the transaction attached (photo).I have received message from GOIBIBO that they had not received the money of given copy of photo transaction and book air ticket again. Kindly give status of above transaction as my account shows deducted amount from my saving bank account. Please do the needful at earliest. Amount for Rs 83856/- deducted for above transaction. My email id is. [protected]@gmail.com

        Verified Support
        Mar 29, 2019
        Axis Bank Customer Care's response
        Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
        There is a kind of mess at the side of

        1. Reseve Bank of India due to inconsistances with the status of "saving" and "current" account in their rules .

        2. Poor level of software as of June 2018 had been seen

        3. Poor customers support, without the devices related to customers line managemnt, not "stay in line",
        in India in XXI century.

        4. Poor management in most district offices of India, which I had attended: no basic knowladge of at least 2 official languages and no knowlaege of basic Customer related law.

        Regards.
        supervisor's reply, Mar 30, 2019
        The same ion the side of Axis Bank in districts.
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          V
          viiniit
          from Mumbai, Maharashtra
          Mar 28, 2019
          Resolved
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          Resolved

          Address: Pune, Maharashtra, 412207

          I am axis bank credit catd holder. I settled my credit card bill in 3 emi but due to medical emergency i unable to pay third emi which is 48800.
          But now if requested bank to resettled my balence bill they refuse. And start harasment me.

          Axis bank person calling to me and harashment me.
          Pl resolve the these.
          Guide me.
          I am too much truble pl guide me.
          Apr 29, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Mar 28, 2019
          Updated by viiniit
          My name is viiniit kalle
          I am axis bank credit catd holder . i settled my credit card bill in 3 EMI but due to medical emergency i unable to pay third EMi which is 48800.
          but now if requested bank to resettled my balence bill they refuse. and start harasment me. they told me to pay amount within 2 days otherwise they will increase the dues.
          i am ready to pay the bill i want to setteled the amount in 3 month.

          axis bank person calling to me and harashment me.
          pl resolve the these.
          guide me.
          i am too much truble pl guide me.
          my contact no is [protected].
          Verified Support
          Mar 29, 2019
          Axis Bank Customer Care's response
          Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
          Regards, Team Axis Bank
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            R
            rajesh2770
            Mar 28, 2019
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            regarding credit card not closed status show.

            Address: axis bank civil lines allahabad, Allahabad, Uttar Pradesh, +91

            I have no used a credit card from axis bank (Cc. [protected]) with a limit of rs18000 but rs 500 withdrawal show in the card and this is the single entry of card. I payment all dues show in this card amount rs 5013. But card not closed after payment of rs 5520 in 30 jan 2019. I paid the total due and it has been till now the card is not closed but they have updated my cibil as written-off, despite paying the total due. When i spoke with...
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            H
            Hema Sekar
            from Dharmapuri, Tamil Nadu
            Mar 28, 2019
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            Address: Coimbatore, Tamil Nadu, 6410 05

            Hello axis team..
            This is hemalatha sekar. I have applied for SHG(Self help groups) in axis bank.. Singanallur branch.. Coimbatore.

            For getting loan we went by 1 pm. But we received the amt only by 5pm. We 5 ladies with kids standing at car parking..

            Is this a customer service of axis bank. ?
            Self help group look so worst for u?
            We can wait for while.. But hours and hours are too worst..

            Very bad experience we had today.
            Axis Bank customer support has been notified about the posted complaint.
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              L
              lnt@
              from Noida, Uttar Pradesh
              Mar 28, 2019
              Resolved
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              Resolved

              Address: chawari bazar, New Delhi, Delhi, 110006

              We have current a/c name of laxminarayan tradex pvt ltd in axis bank krishna nagar (A/c no [protected]) branch, our office located in chawari bazar when we operate the banking in chawari bazar branch, staff of their branch can't do the work they said do the work with your home branch or transfer your a/c in our branch, rohit jain and, diwakar choudhary employee of this branch, these guys hold our cheques for hole day only for confirmation and not confirm the status of cheque to us till next day, same problem face by our employee in this branch every day, if the numbers of cheques or, transactions more than two or three then they return the cheques to our employee and said him to do work with your home branch or other axis branch.
              Please take action against these guys and sort out the problem.
              May 6, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 28, 2019
              Axis Bank Customer Care's response
              Hi, we thank you for bringing this to our notice, be assured we have noted your concern raised to us and will get back shortly. Regards, Team Axis Bank
              Verified Support
              Apr 02, 2019
              Axis Bank Customer Care's response
              Hi, we trust that our executive from Swasthya vihar Branch team has contacted you and addressed your concern raised. Sorry for the trouble faced and thanks for writing in! Regards, Team Axis Bank.
              Dear sir,
              I had an undue credit card amount of Rs 97.000 approx due to which lien was applied on my saving account.Requesting you to start auto debit process on my account as i have enough balance but the balance is in lien.
              Requesting to remove the lien and continue the auto debit process .I promise that i will pay the full amount.
              Axis Bank Customer Care's response, Mar 28, 2019
              Verified Support
              Hi, we are here to help! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank
              I lost inr 600. with out my involvement, i never deal with this site for any transaction in the past.
              Request you to help me and refund back my amount.
              And i dont want this again in future.
              Please let me know if you need any other information.
              Axis Bank Customer Care's response, Mar 28, 2019
              Verified Support
              Hi, we are here to help! Please Inbox us the details of your concern along with your registered contact number and we will revert shortly. Regards, Team Axis Bank.
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                L
                lalitnarayan rath
                Mar 28, 2019
                Resolved
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                Resolved

                Address: Khordha, Odisha, 751024

                I just don't want the subscription and please cancel my subscription for my axis rupay card ending with 8896. It has been noticed that the money already been charged @1899 for the same.
                Hence, cancel the subscription and refund the same into my account. My relationship no. Is 4019948. I am waiting for confirmation of delation of this service and also refund the money @1899.

                Lalit narayan rath.
                Odisha, bhubaneswar
                [protected]
                Apr 28, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 28, 2019
                Axis Bank Customer Care's response
                Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share your preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
                Hi..
                My account has charged with Rs2010/- service charges... How could you do a customer... What do you think of that.. To mibble class family... It need to be cleared.. And my amount 1480 has to be credited immediately... Take it seriously...
                No proper response from service too.. How could you charge.. That much amount..
                Axis Bank Customer Care's response, Mar 28, 2019
                Verified Support
                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://bit.ly/2Lfd7Ov. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                Balance why uh cut 317 no msg no mail ur cutting every month my acnt blnce no details or no msg today again 317 iwnaa close my account or back money
                Tanush Mehra's reply, Mar 18, 2019
                Balance why uh cut 317 no msg no mail ur cutting every month my acnt blnce no details or no msg today again 317 iwnaa close my account or back money
                Dear Lalit,

                Greetings from OneAssist!!!

                We are sorry to see you go.

                We have forwarded your details to our team and you should expect a call within 24 hours.

                We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. OneAssist doesn’t ask for any of your card details for membership cancellation or for processing refund.

                Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

                We appreciate your patience in the interim.

                Regards

                Team OneAssist
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                  N
                  Nimesh Khandelwal NK
                  from Sadat, Uttar Pradesh
                  Mar 28, 2019
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                  Address: Teliyaragnj, Allahabad, Uttar Pradesh, 211004

                  Dear team,
                  My name nimesh khandelwal i am old employee of axis security in credit card department.
                  My problem is i have submitted all documents and final settlement form in 5 feb in our reporting manager but i have not receiving any response for your side or in any side and i have asking continue to give me pf form but my rm not given me pf form so pls help me for settlement matter n pls give me ya arrange me pf form as soon as possible. Please look in the matter and do the needful on urgent basis.

                  Regards
                  Nimesh khandelwal
                  [protected]
                  [protected]
                  Axis Bank customer support has been notified about the posted complaint.
                  Hi
                  I am Salim khan Habib khan pathan
                  My salary account in axis bank.
                  My account is block because, my credit
                  Card outstanding balance overlimit so
                  I pay minimum due payment. Bank balance
                  Was 34572. This balance auto debit in credit card.
                  So please request minimum payment debit in my account and remove the lien
                  On my account.
                  Axis Bank Customer Care's response, Mar 28, 2019
                  Verified Support
                  Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
                  I have an salry account. Now it is almost 2 months jan and feb 2019 suddenly total 1200 rupees deducted from my Acount as consolidated charges for A/c
                  please help me out on this.
                  Axis Bank Customer Care's response, Mar 28, 2019
                  Verified Support
                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                  We have a current account on this bank... today they away 1600.00 as conslidated charges. What does it mean? always you deducting charges from us.

                  Last month you have teken 800 as consolidated charges... now 1600 deducted...

                  i planning to close my account soon... cheating the peoples in many ways
                  Axis Bank Customer Care's response, Mar 28, 2019
                  Verified Support
                  Hi, we are here to help! Please provide us with your registered contact number through a DM and we will get back shortly. Regards, Team Axis Bank.
                  We have a current account on this bank... today they away 1600.00 as conslidated charges. What does it mean? always you deducting charges from us.

                  Last month you have teken 800 as consolidated charges... now 1600 deducted...

                  i planning to close my account soon... cheating the peoples in many ways
                  Axis Bank Customer Care's response, Mar 28, 2019
                  Verified Support
                  Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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                    S
                    Shinil Nambrath
                    from Vapi, Gujarat
                    Mar 27, 2019
                    Resolved
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                    Resolved

                    Address: Umbergaon, Gujarat, Valsad, Gujarat, 396171

                    I wish to report a fraudulent transaction which has incurred in my saving account held in your bank.

                    Further, an amount of rs. 3538.83 was deducted twice from my account for the purchase of itunes as per the bank statement. I don't have an apple phone and has never registered in itunes.

                    I want to categorically state that the above-mentioned transaction was not entered by me or authorized by me and its fraudulent in nature.

                    When contact the branch, the officials are telling me to get an police acknowledgement of the compliant.

                    The customers have to bear the trouble for the lapses of the bank.

                    I hope axis bank will get away with the police intimation for the customers and make it customer friendly since we are the victim over here.

                    There is definitely an inside leak from the axis bank as so many incidents are reported pertaining to fraudulent transactions by itunes.

                    Please look into it if you want to save your bank.

                    I will follow the procedures and been told to me by bank but if it is not sorted i will certainly escalate the matters to higher authorities.
                    Apr 27, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 27, 2019
                    Axis Bank Customer Care's response
                    Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2OX1KIe Regards, Team Axis Bank.
                    Please send back my credit card with ref no. 13349861 as it has been returned to the bank due to adress issues Please deliver it me as soon as possible.
                    Axis Bank Customer Care's response, Mar 28, 2019
                    Verified Support
                    Hi, we are here to help! Please provide us with your registered contact number through a DM and we will get back shortly. Regards, Team Axis Bank.
                    We have a current account on this bank... today they away 1600.00 as conslidated charges. What does it mean? always you deducting charges from us.

                    Last month you have teken 800 as consolidated charges... now 1600 deducted...

                    i planning to close my account soon... cheating the peoples in many ways
                    Axis Bank Customer Care's response, Mar 28, 2019
                    Verified Support
                    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                    Account number 160353 is debited with 550 rupees with seq No as[protected]. But receiver did not received money. transaction got failed. I have paid again. can you please look into this failed transaction and refund my money back to my account as soon as possible.
                    Axis Bank Customer Care's response, Mar 28, 2019
                    Verified Support
                    Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2SZ4eIb Regards, Team Axis Bank.
                    Hii, 278 rs consolidated charge is deducted in my account without prior information and they didn't let me know about this deduction and also 18%GST on charge have been deducted without any information..it's just so carless action of axis bank
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                      Mukeshpatel045
                      from Ahmedabad, Gujarat
                      Mar 27, 2019
                      Resolved
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                      Resolved

                      Address: Ahmedabad, Gujarat, 382418

                      Hello bharti axa life/axis bank,

                      On dated 27th march 2019.

                      I received all call of axis bank from +[protected] and the resources names are vishal. They are saying after purchasing the life insurace policy from bharati axa life insurance you will get loan @8.5% interest rate against the policy. And amount will be 10 times of policy taken. Ie if you take policy worth 30k per month then loan amount will be 3lac.

                      Bharati axa life plan - elite advantage plan.

                      He gives me link to make payment over policy purchase. As below-

                      https://eapp.bharti-axalife.com/onlinepaymentas/onlinepaymentlink

                      Is it verified? Dear bharati axa life do let us know.
                      (I got link from his personnel number+[protected]. An then call from mr vishal - +91 [protected])

                      Pl help over issue? Is it fake or true? Wether i can proceed or not
                      Apr 28, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 27, 2019
                      Axis Bank Customer Care's response
                      Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                      Verified Support
                      Mar 28, 2019
                      Axis Bank Customer Care's response
                      Hi, we tried contacting you today, however, the call was unanswered. We wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis Bank
                      I took my old number to link with axis but the last message i withdraw money was only march 9th after that i dont receive any mesages or calls so i knew my number got deactivated im having another number plz link with my new number
                      Axis Bank Customer Care's response, Mar 27, 2019
                      Verified Support
                      Hi, we are here to help! Please provide us with details of your concern along with your registered contact number through a DM and we will get back shortly. Regards, Team Axis Bank.
                      Customer id[protected] I'll already speak to customer care for I'll need reward point statement for last one year, one of the exe told it will be sent through the mail within 24 hrs. but still, I'll not receive. so kindly arrange the statement for my credit card through mail immediately.
                      Axis Bank Customer Care's response, Mar 28, 2019
                      Verified Support
                      Hi, we tried contacting you today, however, the number was not reachable. We wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis Bank.
                      Axis Bank Customer Care's response, Mar 29, 2019
                      Verified Support
                      Hi, we wish to inform you that we have sent the rewards statement to your registered e-mail ID [email protected]. Request you to check the same for any clarification. Regards, Team Axis Bank.
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                        A
                        ajceles
                        from Delhi, Delhi
                        Mar 27, 2019
                        Resolved
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                        Resolved

                        Address: 600024

                        Settlement letter received dtd.07.03.19 and payment of rs.176500/- done on 08.03.19 by online to the account no given by axis bank personnel and received confirmation from him through mail only. Based on confirmation of issuance of noc & updation in cibil, i have processed this settlement by arranging funds with great difficulty.

                        When i given the settlement letter and payment confirmation to other banks for applying loan, they are asking for the confirmation of settlement closure letter or noc from axis bank. When i requested to the concerned personnel of axis bank they are not responding properly. I am enclosing the pl settlement letter and confirmation correspondences regarding this for reference. Kindly look into this and issue me settlement completion confirmation letter /noc, as i don't have any proof to shoe if any dispute arises in future or to submit to cibil-for any updation in this loan status.
                        Apr 27, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 27, 2019
                        Axis Bank Customer Care's response
                        Hi, sorry for the inconvenience. Here is a link that will help address your concern https://bit.ly/2qfA9rp. Regards, Team Axis Bank.
                        Mar 27, 2019
                        Updated by ajceles
                        With reference to the Link, I have submitted the request using the mail option alongwith all required attachments.

                        No reference detail got generated only a email regarding the receipt of request received.
                        Kindly look into the request and address my concern at the earliest.
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                          Meghanaj
                          from Visakhapatnam, Andhra Pradesh
                          Mar 26, 2019
                          Resolved
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                          Resolved

                          Address: Hyderabad, Telangana

                          I have paid rs 99 through my axis debit card for cone conceps in inorbit mall hyderabad on 21/3/19. The money has been deducted twice for the same transaction. Please kindly refund the money into my account.
                          Here’s the transaction details
                          Your a/c 492056 is debited with inr 99.00 on[protected]:15:20 a/c bal is inr 398.28 info: pur/cone concepts/secunderabaa/cone concepts/seq no[protected]. Call [protected] (If in india) if you have not done this transaction.
                          Your a/c 492056 is debited with inr 99.00 on[protected]:15:47 a/c bal is inr 299.28 info: pur/cone concepts/secunderabaa/cone concepts/seq no[protected]. Call [protected] (If in india) if you have not done this transaction.
                          May 1, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 27, 2019
                          Axis Bank Customer Care's response
                          Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
                          ATM machine hanged during process but amount debited from my account, so kindly accept my complain to refund my amount (amount value RS:300/.)

                          refund the money - Comment #3388307 - Image #0
                          Hi sir mai kuch bhi online transaction karne jata hu to bank ki tataf se otp nhi aata hai orr bar bar Mobile number update aisa error massage show hota hai please solve this problem

                          refund the money - Comment #3388374 - Image #0
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                            Bheru Singh Rajpurohit
                            from Noida, Uttar Pradesh
                            Mar 26, 2019
                            Resolved
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                            Resolved

                            Address: Nagour Chowki, Nagaur, Rajasthan, 341510

                            I visited axis bank branch in merta city for opening a saving account but your bank's employee said that account will be opened with minimum 30, 000 balance whose name is shyam sinder. I requested again and again but he didn't agree to open a account. Then i visited branch manger and told him to whole story, he gave permission to shyam sunder to open a account but shyam sunder was not agree yet to open an account and he said account will be opened with 30000 after 1st april... Plz help me. This is the worst experience of my life in axis bank...
                            Apr 29, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 26, 2019
                            Axis Bank Customer Care's response
                            Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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                              N
                              NikiDesh
                              from Delhi, Delhi
                              Mar 26, 2019
                              Resolved
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                              Resolved

                              credit card settlement noc letter

                              Address: Pune, Maharashtra, 411028

                              Dear team,
                              Hi nikhil here, i have settled my credit card in august 2018.
                              I had the proof. But still the bank is unable to send me the "noc" for the same.
                              Please dont tell me the standard process, i already gone through that.
                              I have already discussed this with the customer care as well as bank executive, but still i am not able to receive "noc".
                              When can i expect the noc letter from your end???...
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                              Shubham Darekar
                              from Delhi, Delhi
                              Mar 26, 2019
                              Resolved
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                              Resolved

                              Address: Abanjani S.No.257,plot No.2,bhosale mala,G.D.Tapase marg 415001, Satara, Maharashtra, 415001

                              Sir,
                              I have open a asap online account in axis bank one week ago. But my virtual card is not working from the day i have open account till now. My virtual card status is showing inactive. There is no use of physical card for me. I want to reactivate my virtual card. And i have not order for physical card then also i have recieve it i have no use of it

                              Otherwise i have to close my account.
                              Apr 28, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 26, 2019
                              Axis Bank Customer Care's response
                              Hi, sorry for any inconvenience. Here is a link that will help address your concern - http://bit.ly/2nZgg6V Regards, Team Axis Bank.
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                                A
                                a.ray88
                                from Mukerian, Punjab
                                Mar 25, 2019
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                                debit card suddenly declined international transaction from known website

                                I have made on and off purchases from hobbylink japan (hlj.com) over sometime, firstly with my HDFC card and then more recently with my Axis bank card with international usage activated. It is hobby goods/collectibles store which opened in 1994 and has consumers spread across the globe. The store's FB page itself has around 400k followers.

                                Initially everything was fine. But from 23rd March 2019 onwards I started receiving...
                                +2 photos
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                                lokeshd123
                                from Mumbai, Maharashtra
                                Mar 25, 2019
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                                Hi sir/madam,

                                I was having account in Axis bank its salary account but last month and this month they charged 500 as Consolidated Charges For A/C and also GST @18% On Charge 90 this is for two months deductions i didn't received any email or message to registered mail even i not get any call too but when i was checking now with customer care they are telling like they are helpless for taking complaint on it ( telling like if salary not added in last 3 months so changed in to saving account i asked like how can i know for that they told like in internet banking main page under account now it will be like saving account but earlier also for me it is same like saving account ) i ask for resolution and they are suggesting me to visit nearest bank

                                this is shame on axis bank when transfer 1 rupee also we are getting message alert and mail alert but for charges deduction i didn't get any mail or message they are deducting money illegally with out informing end customer this is fraud in corporate last month i didn't login to internet banking just today logged in.

                                please take some action no one need to suffer like me
                                if customer care of particular bank also not able to take complaint means then to whom we need to complaint...

                                Saving account no. [protected]
                                customer id :[protected]

                                no end use need to suffer like his
                                Axis Bank customer support has been notified about the posted complaint.
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                                  rahul kadavakollu
                                  from Hyderabad, Telangana
                                  Mar 25, 2019
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                                  Address: Hyderabad, Telangana, 500090

                                  Hello! Your A/c no.has been debited by Rs. 118 on 25Mar19. The A/c balance is Rs. 186.46.Info: Sign. Verf. Chrgs Mandate Regst/ Stop. Call [protected] (if in India) if you have not done this transaction.

                                  I didn’t get this and I’m unable to contact customer care.this is my get back number [protected].
                                  Axis bank is unnecessarily cutting additional charges .
                                  Axis Bank customer support has been notified about the posted complaint.
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