Axis Bank Complaints & Reviews

Same incident happened to me on 9 march, 2019.. At 4:34 pm nine unauthorized transactions happened from my account by itunes.com debiting 10, 606.16 rupees without any otp. The card got blocked automatically after those transactions.. I dont have an iphone. I have submitted my documents. But still didn't get my temporary credit... Again on 14 march at 4:34pm itunes.com tried to debit 966 rupees twice but as my card is blocked, the transactions couldn't happen.. Hope the axis bank resolves this issue of itunes.com and refund our money back as soon as possible orelse they are gonna lose the trust of the customers.. They said it takes 30 days to investigate but i hope they resolve this much sooner.

I tried to apply for new chequebook by net banking and atm, but it was showing lien reason code. Then i got to know that there is any lien amount on my account.
I credited my account with rs 5500 and now i have balance around 7000 then why it is not going good. Due to lien amount i cannot apply for new chequebook.
Please help me out there.

Charu sinha

Being an asst manager doesn’t know how to deal with customers never n ever met such personality worst experience i had ever not at all interested to be part of axis being polite showing his aggressive nature very glad to meet such personalities initially which helped me to decide wether to continue r not very disgusting
Very late processing n reckless answering showing his attitude

The loan got approved on 11th march however the demand draft did not reach me yet. Today is 15th march, the axis bank people do not have any clue regarding the dd. When i called the sales person, she is not picking the call. Spoke to assistant manager of axis bank regarding the same however he blocked my calls. Who i need to complain on this. I need to escalate this.

I have two accounts with axis bank. One saving and the other current account. Since around 10 months there has been huge deductions from both my accounts. On asking my concerned executive i was not given any satisfactory answer. I was told that 750 would be deducted from my current account non maintenance but more than 2000 was charged. For ecs return they have charged 2800. When i deposit money for ecs and remi the charges are deducted and emi remains unpaid pushing me to subsequent penalty. My hard earned money for fulfilling my daily needs is subjected to deductions and i am submerged in negative balance.
I request you to kindly look into the matter and help me get back my hard earned mo money.
Thanking you
M. B. Warsi
Name maqbool bandi warsi
Saving account no [protected]
Current account no [protected]

Hi.. 3 transactions have been done from my axis bank account dated 15th march 2019. I dint receive any otp for that transcation. I had received messages when trasaction had been processed.
All three transcation info like this info: pur/itunes.com/bill/itunes.com/itunes.com/bill/.

Amount debitef from my account was 10000 inr. Card dispute form has been submitted at my nearest branch of axis.
What should i do next??

I had added amount of rs. 2229 in paytm and it was declined by the bank due to server problem.
The amount was not credited to my paytm account and it was deducted from my bank account.
I called paytm customer care and they said me to contact axis bank customer care.
I called axis bank customer care and they were unable to help me with the same.
I am attaching the screenshots in here so that the axis bank representatives are reminded about this issue.
I need the amount asap as i've to pay someone on an urgent basis.
Thanks

Dear sir,

I am writing with this regards to my credit card bill payment. My credit card number is [protected] i recently received a bill of amount rs. 60000

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 6 months we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 30 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]

I have returned one order to amazon and they told me they have already returned cash to my account but not yet reflect that in my account... Please request you to look into this matter & give me my cash back... Amazon refunded of money 339 on 14/11/2018 has been processed successful.. Refund reference number is [protected].. Please request you to kindly return my cash to my account.. My cc number is [protected].. Please revert..
Mob no [protected] for any questions.

Within 2 minutes 12 transactions were made on itunes.com...

I got sms alerts like..

Your a/c xxxx is debited with inr 483.35 on[protected]:34:29 a/c bal is inr xxxx info: pur/itunes.com/bill/itunes.com/itunes.com/bill/seq no[protected]. Call [protected] (If in india) if you have not done this transaction.

So i immediately called bank and asked them to block my card and lodged a complaint for this. Now bank is asking to submit documents and prove that on the given date i was not out of india..

Request axis bank to take action and reverse the amount

I have applied on march 2nd 2019 for my zone credit card. I have got the reference number and ihave checked even in axis bank website by giving my pan and mobile number. Its showing like ur card has been approved. But still i didnt received my credit card.in mobile app its showing it has been activated. But i still didnt received yet. I have given correct address but in app in showing half address only but pin code is correct. If i call them it will be coming wait athey were telling. I dont know what to do?

Hi sir,

My name is vijayakumar reddy vakati, i have been a loyal customer to axis bank from last 5 years.

Hope you are the highest authority to tell my concern so that you can help me on this.

I have been provoked, cheated and bluffed by axis bank executives and managers multiple times, i had a due amount of 1 lakh 5 thousand in the month of august 2018 as i have few family medical issues so that i haven't paid. I got a call from farooq from axis bank legal team he called me and asked me to pay only the credit card amount which is 87k and the remaining interest he said he will do get reversal for me before paying i have called and checked with his manager bala kumaran who is a manager in axis bank bala kumaran said do what farook is saying he will do the need full. Based on this assurance i have paid 87k but after paying the amount no one answered my calls and messages.

The very next month there is guy called santhosh soundarajan manager from kodambakam branch. I told him the background and explained him what happened in the last month after that he said me to 1060 rupees after that no need to pay anything after that i have paid and i have his call recordings. There is next month another manager called me and asked me to pay 1060 again and said no need to pay after that i have paid it, even then also i am getting calls i have escalated it to axis bank customer care they took all the managers in to conference and balakumaran said he will look in to this after pongal and help me to sort this out but he is not answering my calls.

I am ready to pay the interest amount what i had in month of august 2018 which is 12 k due to the wrong commitment and wrong guidance of your axis bank employees it got increased to 27 k now i am not in a place to pay 27 k.

I am attaching the chat for your reference what i had with your axis bank executive. I am not able to attach the call recordings with this email please let me know is there any way to share them with you.

Request you to kindly look into this and help me to resolve this issue and let me know how to proceed further.

Hi team,

I would like to draw your kind attention toward unauthorized transactions that was done from my mother’s account which she realized later. She is having an account with axis bank and in the month of july’2018 & august’2018 a total of rupees. 1, 48, 050 (One lakh forty eight thousand and fifty) got debited from her account. She has never used paytm neither created any account on paytm so far. Below are the transaction details for your reference:-

Date transaction summary/date/time amount
9/7/2018 ecom pur/paytm/[protected]/090718/19:17 10, 000
11/7/2018 ecom pur/paytm/noida/110718/18:40 10, 000
14/07/2018 ecom pur/paytm/noida/140718/18:13 10, 000
18/07/2018 ecom pur/paytm/noida/180718/15:25 8, 000
21/07/2018 ecom pur/paytm/noida/210718/16:08 20, 000
23/07/2018 ecom pur/paytm/noida/210718/19:56 50
26/07/2018 ecom pur/one 97 communi/noida/260718/18:21 10, 000
28/07/2018 ecom pur/paytm/noida/280718/16:45 10, 000
29/07/2018 ecom pur/paytm/noida/290718/07:38 10, 000
29/07/2018 ecom pur/paytm/[protected]/290718/17:24 20, 000
31/07/2018 ecom pur/paytm/noida/310718/18:44 20, 000
3/8/2018 ecom pur/paytm/noida/030818/11:14 20, 000

All these transactions were debited from her axis bank account without her consent.
I have attached the copy of bank statement as well.

Kindly help me with the reasons as to how this happens?
Who did this and where the amount has been spent?
Resolve the issue immediately and reverse the amount in the below mentioned details.

Account details:-
Bank name – axis bank
Account holder name – shamli biswas
Account number – [protected]
Ifsc code – utib0000132
Contact number – [protected]
Alternate number - [protected]

Please let me know if any information required from side.

Regards,
Robbin kumar
([protected])

Sir, i have use the axis bank atm card in icici bank atm (Khatipura road, near nbc factory, jaipur, rajasthan) on dated 13.03.2019 at 19.27 hrs for with drawing the amount of rs. 5000/- but during dispersing i have got only rs. 4700/- only. But the receipt shows the full amount of rs. 5000/-. Again i have withdraw rs 500/- and get the same at this time. Please help me to get my balance rs. 300/- from icici bank.
Regards
Bhupendra singh bisht
[protected]
Bhupendra. [protected]@gmail.com

I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks
They also deducted 500 rs and many more money without any purpose
My negative balance is -5000

A/c no-[protected]
Ifsc-utib000073
Customer id[protected]

Dear sir,
As per discussion with bank personel (Mr. Rajib sarkar, manager-recoveries, # [protected]), regarding the closure of my loan account no - ppr[protected] by part payment in (2 step), he messaged me a rectified foreclosure amount of rs-125556/-.
I already have deposited the foreclosure amount rs-125556/- in (2 step) of rs-65000/-on 29-oct-2018 and rs-60556/- on 28-nov-2018 that is before the end date (That is 30-nov-2018)...

Hi axis bank/sbi bank.

Greeting for the day.

A/c (Axis bank)

Holder name :- mohd inaam

Complaint number :- [protected]

I would like to inform you that. I was doing 10 thousand withdraw from sbi bank atm harijan basti seelampur location.

But when i was doing 1st transaction of 10 thousand amount that was successfully done and 2nd transaction also done.

But when i was create 3rd transaction of same amount and put the amount in atm machine, then while the counting money in inside atm machine, then same time atm light is cut i did not get my money.

I had wait inside atm approx. 20 min, then light was come again, then machine automatically come on working mode. Till then my amount is debited from my account. But that time i am not received the amount against this transaction..

The issue created was 31 january 2019 time approx. 7pm to 8pm.

Note:- i have already raised complaint to axis bank cc team.

Complaint number: - [protected],

Sometime latter against this complaint number i found msg from axis/sbi side they said to me the transaction is being done same day. Then i asked about evidence. Then axis bank customer care again give me new complaint number for evidence and they want time approx. 17 days. Second complaint number is this ([protected]),

After 20 days later i had call again to axis bank about complaint status. But they told me your compliant has been rejected, you need to go your branch.

After 1 days later i had visit to branch and meet to mr (Vivu) axix bank jyoti nagar branch 110093 new delhi,

But mr vivu told me you can raised the fir, we are unable to help in this matter,

*i am very harassment from both bank side,
*if the no putting inverter in your atm machine it’s your fault
*where is my mistake

Please take it matter seriously and close it asap.

Image. Png

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Dear team,

I am writing this complaint because from last month i am observing that, axis bank atm near my socity is making loude noice in morning on daily basis disturbing our sleep. Its very loude and irritating.
Please help me in resolving this issue.

Bank detail : axis bank, wanawadi branch, pune 411 040
For more information, you can contact me on my mail and mobile
Mail : [protected]@gmail.com
Mo. : [protected]

Thanks and regards,
Kedar bhanegaonkar.

Axis bank fraud bank ha is bank ki employe bi fraud ha axis bank ke employe ko banking information nahi ha ye employe axis bank ke liye customer ke sath fraud karte ha axis bank is a fraud bank is bank ne mere account meine 11704 rs, avilable hote hue bi mere account me 7000 rs nahi dikha aur mera ek cheque 12844 refund insufficent fund 7000 rs. Karke refund kar diya aur account se cheque refund ka balance debit kar liya and axis bank ki vajah se mere party jisko mene cheque 12844 diya tha us parti se bi mera business close ho gaya i hate you axis bank fraud bank and fraud worker axis bank mobile number [protected] my account number [protected] current account ch. Dadri branch haryana

Dear sir,

Please do needful to close axis bank credit card issued by your bank. The credit card not even activated by me till date. It can be missed used since i have no use of it. Even at the time of issue, i have denied to accept in written, your executive reply me to accept it, since it is issued for three years and has no annual cost. I have not used it till date, so i decide to surrender it.

Looking forward for favourable action.
Thanks and regards
Devendra singh negi
(Advocate)