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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 274

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A
ASJH56789$$
Mar 17, 2019
Resolved
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Resolved

Dear axis bank,
I am staying in abu dhabi my contact : +[protected]. From last 14 days i am facing issue of not receiving netsecure otp while doing fund transfer in internet banking.
I complained many times with service requests 49597140, 49709456 & many but no solution from axis bank. Really this bank is time pass & wasting my time
Its very import to to do fund transfer but no use with axis bank.
These people are waste in providing customer support.

This is not correct as per customer point & i need a proper reasons why issue came & why axis bank not responded

Thanks,
Apr 18, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2019
Axis Bank Customer Care's response
Hi, as per the confirmation from the concern team we find that the OTP was failed due to "Timeout" which means messages failed after configured retries. We request you to initiate a fresh transaction and revert us in case of any further issue. Regards, Team Axis Bank
Mar 18, 2019
Updated by ASJH56789$$
Hi Axis bank

Do you have common sense

why you are telling stories tell me

i do not need reasons why issues happened

I need a solution

If you are dedicated to customer support

Just give the permanent solution & do not waste customer time

How many times i have to try & tell its not working

Really even a small local banks are better than your waste services

Thanks
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    B
    Mar 17, 2019
    Resolved
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    Resolved

    I m ramya and i want to know that why bank charge called consolidated charges is debited to my account by 850 rs., + 147 rs gst and breakup consolidated charges 310rs.. Within one day totally 1307 rupees and atm withdrawl charge 60rs but i used axis bank atm. But y is deducted from my account. Every month i am facing this type of problem. So i want complete details of consolidated charges.. So who am i contact about this problem. Plz send me number
    Apr 26, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 18, 2019
    Axis Bank Customer Care's response
    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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      Rsharma
      from Delhi, Delhi
      Mar 17, 2019
      Resolved
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      Resolved

      Address: Bokaro, Jharkhand

      Hi,

      Rishika sharma from chas bokaro

      I hold a saving account with axis bank. I was in shocked to see rs 472/- being deducted as in the name of consolidated charges & gst charges 18% on 16 feb 2019 (170.95+30.77) and 16 march 2019 (229.05+41.23) from my account without any information with in one month. Axis bank debiting my money again n again on the name of consolidated charges.. I m very disappointed.

      I was raised request (Request no:[protected] to customer care bank ensure me bank will refund my money but again axis bank deducted charges on 16th march 2019. Such thing is not happening in other banks. From last couple of years it was going well with axis bank but why you have deducted money in the name of consolidated charge, minimum balance & others in feb 2019.

      This is completely rough handling of things without any intimation. I would just like to say please return my money as soon as possible and stop this deduction i m waiting for your positive response.

      Regards
      Rishika
      Ac/ no: [protected]
      Apr 18, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Mar 17, 2019
      Updated by Rsharma
      Axis Bank — wrongful deductions
      Verified Support
      Mar 18, 2019
      Axis Bank Customer Care's response
      Hi, we wish to inform you that the charges incurred are the consolidated charges for your account. Please visit the following link https://bit.ly/2Nk5xyr to know more about details of the charges. Thanks for writing in! Regards, Team Axis Bank.
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        S
        Saroj Kumar Barik
        Mar 17, 2019
        Resolved
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        Resolved

        Address: At-R.katapali, po-Gandghora, 768216

        Dear sir,
        On 12/52018 axis bank deducted rs 914.50 towards consolidated dp charges without any information.
        I wrote a mail to customer service but no answer came.
        Further on dt-16/03/2019, they deducted rs 80.28 without any information.
        How they are deducting money without any information,?
        I want to know the details of deductions
        Unless i will close my account.
        Apr 18, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 18, 2019
        Axis Bank Customer Care's response
        Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
        RISHIKA SHARMA from Chas Bokaro

        I hold a saving account with axis bank. i was in shocked to see Rs 472/- being deducted as in the name of consolidated charges & gst charges 18% on 16 feb 2019 (170.95+30.77) and 16 march 2019 (229.05+41.23) from my account without any information with in one month.Axis bank debiting my money again n again on the name of consolidated charges..i m very disappointed .

        I was raised request (request no:[protected]to customer care bank ensure me bank will refund my money but again axis bank deducted charges on 16th march 2019.Such thing is not happening in other Banks. from last couple of years it was going well with axis bank but why you have deducted money in the name of consolidated charge, minimum balance & others in Feb 2019.

        This is completely rough handling of things without any intimation.i would just like to say please return my money as soon as possible and stop this deduction i m waiting for your positive response.

        Regards
        Rishika
        ac/ no: [protected]
        Axis Bank Customer Care's response, Mar 18, 2019
        Verified Support
        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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          Jamisha M
          from Alappuzha, Kerala
          Mar 17, 2019
          Resolved
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          Resolved

          Address: Ramapuram, 600125

          Hi all,

          From my savings account they have deducted 2774 rs for consolidated charges and 499 for gst which is very shocking since i maintain my account properly without any bounces, these has not happened anytime before. Please do clarify this issue asap. Take this more serious as each penny we earn does not come easy.

          I need to get this resolved asap   replace all
          Apr 19, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 19, 2019
          Axis Bank Customer Care's response
          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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            T
            Tazuddin
            Mar 17, 2019
            Resolved
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            Resolved

            Address: Sonarpur, Kolkata, West Bengal, 700151
            Website: Consumercomplaints.in

            Hi,
            Tazuddin from kolkata
            I hold a saving account with axis bank. I was in real shock to see rs 5100/- being deducted as consolidated charges on my account without any information. Please please tell how do i recover this. I m very disappointed i m requesting to you please help me to recover my money back. Please help me how to recover. I m waiting for your positive response.
            Apr 18, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 18, 2019
            Axis Bank Customer Care's response
            Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
            Verified Support
            Mar 18, 2019
            Axis Bank Customer Care's response
            Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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              R
              Ravin Suhag
              Mar 16, 2019
              Resolved
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              Address: secc.4 dwarka , delhi, New Delhi, Delhi, 110078

              Kya h ye pichle saal 2018 m account khulwaya h
              Iske baad 4000 rupy non maintinence kaat liya
              400 rupy debit card isaue k kaat liye
              Or ab ye 4100 rupy
              Bhai greeb aadmi hu
              Saara bank mere se chlao ge kya

              Mere paise jo abhi kaate hain mere wapas kro 4100
              Hme bkso bhai maaro ge kya itni hi kmayi h hme bhi rakh lo
              Mtlb kuch bhi blance mile account m kaat lo bss
              Apr 18, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 18, 2019
              Axis Bank Customer Care's response
              Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                J
                JyothiManari
                from Hyderabad, Telangana
                Mar 16, 2019
                Resolved
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                Resolved

                Hi, 4 months ago i opened my account in axis bank. Today i got a message of consolidated a/c charges. It's debited ₹140.00 and 25.09 for gst without my knowledge. I want my money back and let me know the exact reason of consolidated a/c charges. This is not the correct way of debiting money without informing the member. For this nonsense gst cutting also included.
                Apr 19, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 18, 2019
                Axis Bank Customer Care's response
                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                  A
                  Aditya Bhatia 02
                  from Mumbai, Maharashtra
                  Mar 16, 2019
                  Resolved
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                  Resolved

                  I have a savings account which was today deducted with 5215rs as consolidated charges plus gst 938rs. The account was a salary account with earlier company where i worked. I visited the axis bank branch at janakpuri district center, delhi on 16th march, 2019 to deposit the money. My account balance shown to me on the app was negative of 215rs and the same was confirmed to me by the bank executive at the branch as well. I enquired that i want to deposit 20, 000rs and other than the negative balance there will be no other charges. The bank executive assured me the same thing. I deposited the amount and after 6 hours i am receiving debit messages of 5215rs and gst 938rs on this charges as well. This is against the fair practices of bank. The bank executive must have informed about these charges and they have failed to do so otherwise why would i deposit the money just to get money debited again. This is a fraudulent activity on behalf of axis bank and i am not complying with this.
                  Apr 18, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 18, 2019
                  Axis Bank Customer Care's response
                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                  Hi, 16/03/2019
                  i have saving account in axis bank & when i checked my balance they have deducted 914.55 rs from my account written as Consolidated Charges.& GST charges 164.62 rs.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples
                  Axis Bank Customer Care's response, Mar 18, 2019
                  Verified Support
                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                  Axis Bank Customer Care's response, Mar 18, 2019
                  Verified Support
                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                    B
                    Bhushan baseriya
                    Mar 16, 2019
                    Resolved
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                    Resolved

                    Address: Near old hindi school no .2 masanganj, Amravati, Maharashtra, 444601

                    Axis bank debiting my money again n again on the name of consolidated charges... I am going to consumer court... See the uploaded pics from 28 feb to 16 march i have 14000 rs... Then why you debitet my money on the name of consolidated charges... Going to close my 2 axis bank accounts... Refund my money as soon as possible otherwise this time i am going to make a complaint in consumer court very strictly...
                    Apr 21, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 18, 2019
                    Axis Bank Customer Care's response
                    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                      pooja kulari
                      from Indore, Madhya Pradesh
                      Mar 16, 2019
                      Resolved
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                      Resolved

                      Address: 47-13/c,kunal krishna mahalaxmi apartment,near st martins school ,chinthal, Hyderabad, Andhra Pradesh, 500054

                      Hi, i have saving account in axis bank, my account consisting of 3000rs in axis bank has been deducted the amount of rs 1895 in the name of consildated charge and 341 rs in the name of gst charges 18%, the total amount of rs2236 rs has been deducted from my account eith out any information or permissionand the amount left in the bank account is 1285. Please help me to get money back. This bank is cutting innocent peoples amount from their bank account balances with out informing the persons.
                      Apr 18, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 18, 2019
                      Axis Bank Customer Care's response
                      Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                        J
                        Jawed Khan Pathan
                        Mar 16, 2019
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                        Address: Vyara- Valod, Tapi, Gujarat

                        This bank is daily deducting one or other charges as if it is theire own money. Till now in one week they debited around 5000 rs. With various name.. What this bank is doing? Pls. Check. Such thing is not happening in other banks. This is completely rough handling of things without any intimation. Conduct inquiry on this bank mass deduction. And do needful for full refund.
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          Samrahkhan08
                          from Indore, Madhya Pradesh
                          Mar 16, 2019
                          Resolved
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                          Resolved

                          Respected sir,
                          I am a resident of bhopal. I am writing this letter about my complain on deduction of consolidated charges from your side. I am highly disappointed and upset since i saw a message from your side which included a deduction of 483 rs from my account which unfortunately only had a total of 1000rs. Now u may imagine how i would have felt.
                          This deduction had been a frequent sight to be seen since last many months.
                          Rest i would just like to say please return my money as soon as possible and stop this deduction

                          Waiting for your quick action and response.

                          Thanking you
                          Yours sincerely
                          A regular customer of axis bank
                          Apr 19, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 18, 2019
                          Axis Bank Customer Care's response
                          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                            A
                            Anonymous 82
                            from Thiruvananthapuram, Kerala
                            Mar 16, 2019
                            Resolved
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                            Resolved

                            Same incident happened to me on 9 march, 2019.. At 4:34 pm nine unauthorized transactions happened from my account by itunes.com debiting 10, 606.16 rupees without any otp. The card got blocked automatically after those transactions.. I dont have an iphone. I have submitted my documents. But still didn't get my temporary credit... Again on 14 march at 4:34pm itunes.com tried to debit 966 rupees twice but as my card is blocked, the transactions couldn't happen.. Hope the axis bank resolves this issue of itunes.com and refund our money back as soon as possible orelse they are gonna lose the trust of the customers.. They said it takes 30 days to investigate but i hope they resolve this much sooner.
                            May 25, 2019
                            Complaint marked as Resolved 
                            Got the money refunded
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 18, 2019
                            Axis Bank Customer Care's response
                            Hi, we are here to help! Please provide us with your registered contact number through a DM and we will get back shortly. Regards, Team Axis Bank.
                            Mar 19, 2019
                            Updated by Anonymous 82
                            My reference id is 49589515
                            Vide number: [protected]
                            N temporary credit is still not given...It's been 5 days since my documents are received by the back end team
                            Mar 19, 2019
                            Updated by Anonymous 82
                            Vide number [protected] *
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                              charusinha
                              Mar 16, 2019
                              Resolved
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                              Resolved

                              Address: Bhojpur, Bihar

                              I tried to apply for new chequebook by net banking and atm, but it was showing lien reason code. Then i got to know that there is any lien amount on my account.
                              I credited my account with rs 5500 and now i have balance around 7000 then why it is not going good. Due to lien amount i cannot apply for new chequebook.
                              Please help me out there.

                              Charu sinha
                              Apr 16, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 16, 2019
                              Axis Bank Customer Care's response
                              Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
                              Mar 18, 2019
                              Updated by charusinha
                              My a/c no - [protected]...card holder name is Ramesh Prasad Sinha
                              Mar 23, 2019
                              Updated by charusinha
                              I need the cheque book on urgent basis...and I am not getting how to resolve this issue of lien code reason...please help me out to resolve this problem asap, regards, charu sinha
                              Mar 25, 2019
                              Updated by charusinha
                              Why no body is responding...
                              where do i need to give details...??
                              Axis Bank Customer Care's response, Mar 19, 2019
                              Verified Support
                              Hi, please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                              charusinha's [Complaint's author] reply, Mar 20, 2019
                              hello my registered contact number is 9334275948
                              charusinha's [Complaint's author] reply, Mar 23, 2019
                              hello my registered contact number is 9334275948
                              please do the needful asap, Regards, Charu Sinha
                              charusinha's [Complaint's author] reply, Mar 23, 2019
                              I need the cheque book on urgent basis...and I am not getting how to resolve this issue of lien code reason...please help me out to resolve this problem asap, regards, charu sinha
                              I have salary account in Axis Bank, Usmanpura. Since 5 years. Salary transaction every month is quite sufficient. Now I am in urgent need for cheque book because my employer wants cheque as collateral security (for work from home), but axis Bank is not at all giving me new cheque book. I visited home branch, though waste of time. I applied from axis Bank App. It shows, Lian reason code. As I am not able to request new cheque book. Noone has clear answer . Neither customer care centre nor home branch. Sometimes it shows my cheque book request submitted and now it shows Lian reason code
                              Since ten days I am waiting for the solution. After few days my salary will be credited in axis Bank but I am confident the issue will remain unsolved. Axis Bank customer care representative told that every third and fourth Saturday of month clears all the Lian of account holders. Fourth Saturday already gone last month . Though still my account shows Lian reason code. I want new cheque book. And solve this otherwise I have to close my account .
                              I tried to apply for new chequebook by net banking and atm, but it was showing lien reason code. Then i got to know that there is any lien amount on my account.
                              Due to lien amount i cannot apply for new chequebook.
                              Please help me out there.
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                                vasanth kkumar
                                from Hyderabad, Telangana
                                Mar 15, 2019
                                Resolved
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                                Resolved

                                Being an asst manager doesn’t know how to deal with customers never n ever met such personality worst experience i had ever not at all interested to be part of axis being polite showing his aggressive nature very glad to meet such personalities initially which helped me to decide wether to continue r not very disgusting
                                Very late processing n reckless answering showing his attitude
                                Apr 16, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Mar 16, 2019
                                Updated by vasanth kkumar
                                I want axisbank to react n take serious action on this particular person

                                Name: Chennaiah birru
                                Asst manager -sales
                                Gandhi road
                                Proddatur branch -516360
                                Verified Support
                                Mar 16, 2019
                                Axis Bank Customer Care's response
                                Hi, sorry for the inconvenience. Please elaborate more on your specific concern along with your registered contact number for us to assist you. We are here to help! Regards, Team Axis Bank
                                Mar 17, 2019
                                Updated by vasanth kkumar
                                My self Vasanth kumar went to bank to open current account on behalf of my partnership firm there manager directed to Mr. chennaiah to open account
                                There my first impression on him
                                He didn’t take it as his responsibility
                                Reckless answering,
                                Showing his arrogance,
                                no respect to customers,
                                Answering rudely,
                                Blaming customer for his wrong doing,
                                Very politely showing his frustration

                                I never n ever met such personality in my life finally after being patience my work completed

                                Now I decided that this is my first n last relationship ship with axis
                                I never want to maintain any relation with axis in future such impression created by him
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                                  jayanta.dey2810
                                  from Bengaluru, Karnataka
                                  Mar 15, 2019
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  The loan got approved on 11th march however the demand draft did not reach me yet. Today is 15th march, the axis bank people do not have any clue regarding the dd. When i called the sales person, she is not picking the call. Spoke to assistant manager of axis bank regarding the same however he blocked my calls. Who i need to complain on this. I need to escalate this.
                                  Apr 21, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 15, 2019
                                  Axis Bank Customer Care's response
                                  Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                                  Mar 15, 2019
                                  Updated by jayanta.dey2810
                                  Name: Jayanta Kumar Dey
                                  Phone: [protected]
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                                    Z
                                    Zeba Warsi
                                    from Kolkata, West Bengal
                                    Mar 15, 2019
                                    Resolved
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                                    Resolved

                                    Address: Khan apartment, first floor, 32/1, kavi md iqbal road, 700023

                                    I have two accounts with axis bank. One saving and the other current account. Since around 10 months there has been huge deductions from both my accounts. On asking my concerned executive i was not given any satisfactory answer. I was told that 750 would be deducted from my current account non maintenance but more than 2000 was charged. For ecs return they have charged 2800. When i deposit money for ecs and remi the charges are deducted and emi remains unpaid pushing me to subsequent penalty. My hard earned money for fulfilling my daily needs is subjected to deductions and i am submerged in negative balance.
                                    I request you to kindly look into the matter and help me get back my hard earned mo money.
                                    Thanking you
                                    M. B. Warsi
                                    Name maqbool bandi warsi
                                    Saving account no [protected]
                                    Current account no [protected]
                                    Apr 18, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 15, 2019
                                    Axis Bank Customer Care's response
                                    Hi, sorry for the trouble faced. We have escalated the case with concern Branch. Please be assured that our official from the branch shall get back to you shortly. Regards, Team Axis Bank.
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                                      shama chauhan
                                      Mar 15, 2019
                                      Resolved
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                                      Address: 380015

                                      Hi.. 3 transactions have been done from my axis bank account dated 15th march 2019. I dint receive any otp for that transcation. I had received messages when trasaction had been processed.
                                      All three transcation info like this info: pur/itunes.com/bill/itunes.com/itunes.com/bill/.

                                      Amount debitef from my account was 10000 inr. Card dispute form has been submitted at my nearest branch of axis.
                                      What should i do next??
                                      Apr 21, 2019
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 15, 2019
                                      Axis Bank Customer Care's response
                                      Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2OX1KIe Regards, Team Axis Bank.
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                                        Kaustubh Dhakad
                                        from Anta, Rajasthan
                                        Mar 15, 2019
                                        Resolved
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                                        Address: Jaipur, Rajasthan, 302020

                                        I had added amount of rs. 2229 in paytm and it was declined by the bank due to server problem.
                                        The amount was not credited to my paytm account and it was deducted from my bank account.
                                        I called paytm customer care and they said me to contact axis bank customer care.
                                        I called axis bank customer care and they were unable to help me with the same.
                                        I am attaching the screenshots in here so that the axis bank representatives are reminded about this issue.
                                        I need the amount asap as i've to pay someone on an urgent basis.
                                        Thanks
                                        Apr 18, 2019
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 15, 2019
                                        Axis Bank Customer Care's response
                                        Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
                                        Mar 15, 2019
                                        Updated by Kaustubh Dhakad
                                        This link is not useful for me.
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