Axis Bank Complaints & Reviews

I m ravinder kumar i m having account no [protected] in axis bank they call me for free credit card for life time but they apply the wrong card with charges 1500+gst i compalint lot of time on customer care for wrong card but they change the card but didn't refund the charges they always told refund will be done in 2-4 working days but no refund is done i face this problem from 4-5 month please clear it on urgent basis

I have AXIS SALARY ACCOUNTS and from last two year i am not operated it, means my salary was did'nt come in this account..and today i checked my account detail then see my balance is -1180 and then i talked to customer care then they told me your salary account converted to saving account and thats why they charged to not maintained balance, and you have to pay 5000 for autodebit with insufficient balance.but bank was did not inform me about to convert my salary account to saving account and they also not inform me about my negative balance.also they deduct some amount.

Myself sunil and i had closed my axis bank account on[protected] my base branch was yeswanthpur, bangalore, my account ends with 4067 however i had certain amount of money in my account. The bank officials said that the amount will be sent to me in form of dd to my communication address within 7 days. But, after 7 days i contacted bank officials and they said that it will take 9 working days and i called to phone banking officer, they also said within 9 working days i will get dd. But it has been more than 12 days and i have not got any dd and when i contacted again, banking officials said that they had sent through bluedart courier couple of days back and when i ask them tracking id, they gave me the same and when i searched that tracking id, i got shocked.. The axis bank yeswanthpur branch has given wrong name and address to the courier.. They have made it intentionally i guess. They have changed entire my name, address all. I got to know this by calling courier. I have fed up of this axis bank, kindly send me the dd of my hard earned money asap to my correct address

Dear sir,
I am l. Sam, having an current account at axis bank virugambakkam,
On 16 february 2019, transferred rs 20, 000/- wrongly transferred and the transaction detail is imps/p2a/[protected]/ [protected]bkid0005767, visited the bank and submitted a written complaints and keep following the branch staffs, but so far not received the amount. Please help us

Hi
I had fraudulent transactions happened on my debit card with out my concern or otp as below on 28th may 18

Account number : [protected]

1. A/c 941512 is debited with inr 1.00 on[protected]:35:26 a/c bal is inr 3957.33 info: pur/google *services/g.co/helppay/google *services/seq no[protected]
2. A/c 941512 is debited with inr 449.00 on[protected]:35:33 a/c bal is inr 3508.33 info: pur/google *octro inc/g.co/helppay/google *octro inc/seq no[protected]
3. A/c 941512 is debited with inr 449.00 on[protected]:35:56 a/c bal is inr 3059.33 info: pur/google *octro inc/g.co/helppay/google *octro inc/seq no[protected]
4. A/c 941512 is debited with inr 449.00 on[protected]:36:11 a/c bal is inr 2610.33 info: pur/google *octro inc/g.co/helppay/google *octro inc/seq no[protected].

I lost inr 1498 with out my involvement, i never deal with this site for any transaction in the past.
Request you to help me and refund back my amount.
And i dont want this again in future.
Please let me know if you need any other information.

My 590 rupees were deducted on 17 feb 2019 and now again on 17 march 2019. Without any intimation my money was deducted. Please refund my money 1180 rs. Axis bank is such a cheater. I contacted the customer care and they did not help me. They said we don't have any option for reversal. They only have option to loot people without informing them. Really fed up with axis bank.

There have been 9 transactions from my bank account to itunes on march 18, 2019. I have not authorized these transactions by any means. I also did not receive any message or mail before these transactions could be done.
Kindly look into this and i would like my refund. I am not even using any iphone.
The amount debited was around rs.6244.19
I have raised a complaint against this. Ref no:49834003
I am requesting axis bank to refund my amount. So many customers are raising the same complaint why axis bank is not taking any preventive measures?
Please try to resolve this issue as early as possible

Aditya veluvarthi

Hi,

Bank has collected my document for axis credit card and it was approved as well. But i have not received any cc since 2 weeks.
Now i am getting calls from same bank for cc. Where are my documents.

Bank has deducted consolidated charges from my account and i am not aware why they have deducted this amount or will be deducted every month

Please help

Hi,

My account details i will provide to axis, i have the issue where i am unable to credit to my salary account which shows credit is frozen to this account.

This account is not operated since almost an year but need to transfer the funds so that i can help my family.

How solve this issue, i am currently outside india working in bank.

Regards
Hussain

I have booked a ticket in redbus through phonepay app. But ticket process not completed amount has been debited from my axis account. Afterwards phonepay app showing amount is refunded. But still not refunded to my axis account.

The total amount -420
Phonepay wallet amount - 94
Axis bank account-326

Phonepay wallet amount is refunded
Axis bank account amount is still not refunded.

I have never shared any details of my card or account but still i got charged around rs.3360. All transaction worth rs.480.
Today morning i started getting transaction messages back to back all worth rs.480 and there are 7 transactions and all happened with less than 20 sec interval.
You guys better get my money back or you couldnt imagine whats gonna happen.

Hello,

I have done a preclosure of my loan on saturday (26.03.2019) and your systems take 7 working days to resolve. I informed the same to your collection department on friday saturday. When it takes 7 working days why do they call every day in the morning at 8am or 9am and torture the customer. Especially the lady named tanusree. This is the worst service i have experienced from any bank.

I would definitely go ahead and close all my accounts from axis bank as they have given me a very very bad experience.

When there is a lag of 7 days in your systems why does the customer has to be penalized. I wanted to apply other loans in your bank but now i am not even interested in looking at it and i would definitely not recommend people to this bank due to such poor treatment to customers.

I had submitted ecs cancellation form to axis bank (Branch address: #369, c. T. Bed extension, banashankari, 2nd stage, banashankari uti bank ltd, n. D. Stage, bengaluru, karnataka 560070, india), its been almost 6 months it has not been cancelled, i have been charged 500/- rs + gst every month for cheque bounce since then, due to negligence of axis bank customer representative, i am charged 500/- for the last 6 months, how do i get back my money of no fault of mine. How this issue can be solved.

There have been 8 transactions from my bank account to itunes on march 17 2019.
I have not authorized these transactions by any means. I also did not receive any message or mail before these transactions could be done. The transaction time was at 5pm and i received bank messages at 11pm for only 4 transactions.
Kindly look into this as soon as possible.
Lately a lot of complains have been registered for acis bank itunes fraud.
The amount debited was around rs.5500 approx.
Upon calling at the bank i receive no response and they keep forwarding and transfering the call.
The axis bank officials have absolutely no concern for the fraud happend.
I have blocked my card.
Please look into the matter.

There have been 9 transactions from my bank account to itunes on march 16, 2019. I have not authorized these transactions by any means. I also did not receive any message or mail before these transactions could be done.
Kindly look into this and i would like my refund.
I also checked on internet similar cases has happened with other user also.
The amount debited was around rs.6800 approx.
I have blocked my card and made an official complaint with axis bank.

19/07/2018 time: 08.07.48pm i got a call from axis bank about a transaction of credit where it is mentioned "rs. 6, 867.56 (Usd 99.95) was spent on your axis credit card xx0634 on 12-jul-18 08:07:48 pm at expressvpn llc". And ask me that if the transaction is done by me. Then i replied that such transaction is not done by me. I also got an email for axis bank credit card where it is written”
Dear customer,

Thank you for banking with axis bank.

Rs.6, 867.56 (Usd 99.95) was spent on your axis bank credit card xx0634 on 12-jul-18 08:07:48 pm at exprsvpn llc. Your available credit limit is rs. 79, 596.54. Total credit limit for your account is rs. 1, 15, 000.00.

Please contact customer service [protected]/[protected] if this transaction was not authorized by you or if you wish to convert any transaction above rs. 2500.00 into emi.

Assuring you of our best services.

Regards,

Axis bank
Credit cards

12/07/2018 time 08.20pm i called service [protected]/[protected] and complain for the transaction whose docket number is 43098773. They block my card and send a card holder dispute form. And also they advised to submit the form along with photocopy of my passport to the nearest branch of axis bank.
19/07/2018 i submitted an application along with supporting documents (Card holder dispute form, email copy of transaction, photo copy of passport all pages) to axis bank sodepur-ghola branch.
Xx/08/2018 i got refund said amount in temp credit.
After few months i pay all outstanding rs 6957.75
15/01/19: i request to surrender my replacement (5305-xxxx-xxxx-1264) credit with request number 48029161.
29/01/2019 again they charge rev of temp credit exprsvpn llc rs 7112.41/
22/02/2019 i call customer care [protected] to know the reason for the bill. They inform me that they have not got any document in this regard and advice to call customer care in front of bank stuff.
26/02/2019 i call to customer care in front of bank stuff sudip mondal. Sudip mondal gave customer care two 2 sr numbers 43390432 & 43390189 through which bank sent the supporting documents.
9/3/2019 i call customer care and again complain for that. Customer care accept a complaint with number 49591251 and promise to solve the problem within 5 working days. Also tell me they will inform me within 5 working day through phone and email.
But till now i've not got any feedback from them.

My bill payment due date is 18/03/2019.
So i want to know who will pay the bill.

Refund 1649/-
Refund the amount of 1649/-

I am a axis bank credit card holder. On 18 apr 18 there was an unauthorized transaction of rs.1, 649/- in favor of ecpp assistance service, which i had never subscribed too. How can they transact on my card directly?
So, kindly please refund my same amount to my same credit card as soon as possible and also unsubscribe me from this service as i am not at all interested in the same. Otherwise i will take legal action against you.

Please contact me:
Waiting for your reply.

Ramkumar k

Mobile [protected]

There have been 11 transactions from my bank account to itunes on march 16, 2019. I have not authorized these transactions by any means. I also did not receive any message or mail before these transactions could be done.
Kindly look into this and i would like my refund. I am not even using any iphone.
The amount debited was around rs.9242.52
I have raised a complaint against this. Ref no:49822068.
I am requesting axis bank to refund my amount. So many customers are raising the same complaint why axis bank is not taking any preventive measures?
Please try to resolve this issue as early as possible

There have been 9 transactions from my bank account to itunes on march 17, 2019. I have not authorized these transactions by any means. I also did not receive any message or mail before these transactions could be done.
Kindly look into this and i would like my refund. I am not even using any iphone.
The amount debited was around rs.6724.52
I have raised a complaint against this. Ref no:49827228.
I am requesting axis bank to refund my amount. So many customers are raising the same complaint why axis bank is not taking any preventive measures?
Please try to resolve this issue as early as possible.

Dear axis bank support,

My cust id 8*1524
Why you are wasting our customer time. From last 14 days i did not receiving the net secure code in internet banking while doing fund transfer.

I complained & requested may times but these axis people behaves like irresponsible & not helping in my issue

I am staying in abu dhabi my contact : +[protected]. From last 14 days i am facing issue of not receiving netsecure otp while doing fund transfer in internet banking.
I complained many times with service requests 49597140, 49709456 & many but no solution from axis bank. Really this bank is time pass & wasting my time

Waste bank & waste support

Really i am fed up with this bank
Even nodal officer also not responding to emails.