Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
Complaints 13009
Resolved
6561
Unresolved
6448
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 275

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pinkjp2001
from Jaipur, Rajasthan
Mar 13, 2019
Resolved
Report
Copy
Resolved

Address: M-29, Shiv Path, Ram Nagar Colony, Sodala, Jaipur, Jaipur, Rajasthan, 302019

Sir, i have use the axis bank atm card in icici bank atm (Khatipura road, near nbc factory, jaipur, rajasthan) on dated 13.03.2019 at 19.27 hrs for with drawing the amount of rs. 5000/- but during dispersing i have got only rs. 4700/- only. But the receipt shows the full amount of rs. 5000/-. Again i have withdraw rs 500/- and get the same at this time. Please help me to get my balance rs. 300/- from icici bank.
Regards
Bhupendra singh bisht
[protected]
Bhupendra. [protected]@gmail.com
Apr 14, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2019
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2us5Gcb Regards, Team Axis Bank.
Verified Support
Mar 14, 2019
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank
23-feb--19, [protected], I using petrol bulk Rs.992.50 one time. But debit two time same amt.
aaamdu's reply, Mar 7, 2019
Dear Sir,

I am your bank account customer. I have a credit for you, I am using the credit card 23-February-2019. Rs.992.50. in petrol bulk on one time. But debit two times the same amount. so please credit the same amount in my card account.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ashishkumar89580
    Mar 13, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: Sector 44, Gautam Buddh Nagar, Uttar Pradesh, 201303

    I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
    This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks
    They also deducted 500 rs and many more money without any purpose
    My negative balance is -5000

    A/c no-[protected]
    Ifsc-utib000073
    Customer id[protected]
    Apr 14, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 14, 2019
    Axis Bank Customer Care's response
    Hi, we wish to inform you that the negative balance in your account is towards Shortfall in Consolidated Charges. As you do not have sufficient balance in account the amount has been marked in the lien, once the account is funded, the charges will be deducted from your account. Regards, Team Axis Bank.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      kanhucharanjena
      Mar 13, 2019
      Resolved
      Report
      Copy
      Resolved

      regarding closing details and noc of loan account ppr030601142437

      Dear sir,
      As per discussion with bank personel (Mr. Rajib sarkar, manager-recoveries, # [protected]), regarding the closure of my loan account no - ppr[protected] by part payment in (2 step), he messaged me a rectified foreclosure amount of rs-125556/-.
      I already have deposited the foreclosure amount rs-125556/- in (2 step) of rs-65000/-on 29-oct-2018 and rs-60556/- on 28-nov-2018 that is before the end date (That is 30-nov-2018)...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      3 Comments
      Report
      Copy
      M
      Mohd Inaam
      from Noida, Uttar Pradesh
      Mar 13, 2019
      Report
      Copy

      Address: Jyoti Nagar Shahdra New Delhi, 110093

      Hi axis bank/sbi bank.

      Greeting for the day.

      A/c (Axis bank)

      Holder name :- mohd inaam

      Complaint number :- [protected]

      I would like to inform you that. I was doing 10 thousand withdraw from sbi bank atm harijan basti seelampur location.

      But when i was doing 1st transaction of 10 thousand amount that was successfully done and 2nd transaction also done.

      But when i was create 3rd transaction of same amount and put the amount in atm machine, then while the counting money in inside atm machine, then same time atm light is cut i did not get my money.

      I had wait inside atm approx. 20 min, then light was come again, then machine automatically come on working mode. Till then my amount is debited from my account. But that time i am not received the amount against this transaction..

      The issue created was 31 january 2019 time approx. 7pm to 8pm.

      Note:- i have already raised complaint to axis bank cc team.

      Complaint number: - [protected],

      Sometime latter against this complaint number i found msg from axis/sbi side they said to me the transaction is being done same day. Then i asked about evidence. Then axis bank customer care again give me new complaint number for evidence and they want time approx. 17 days. Second complaint number is this ([protected]),

      After 20 days later i had call again to axis bank about complaint status. But they told me your compliant has been rejected, you need to go your branch.

      After 1 days later i had visit to branch and meet to mr (Vivu) axix bank jyoti nagar branch 110093 new delhi,

      But mr vivu told me you can raised the fir, we are unable to help in this matter,

      *i am very harassment from both bank side,
      *if the no putting inverter in your atm machine it’s your fault
      *where is my mistake

      Please take it matter seriously and close it asap.

      Image. Png

      .
      Axis Bank customer support has been notified about the posted complaint.
      Mar 16, 2019
      Updated by Mohd Inaam
      Still Not getting any update from Axis Bank Side

      Please take it matter seriously,
      I have used credit card ending with6584 with register mobile no [protected] for purchases of phone through flipkart. I have opted emi facility. Please tell me why 354 charges deducted from my credit card without any reason
      If EMi option is opted please take this matter as on prior or reverse my amount as soon as possible
      Axis Bank Customer Care's response, Mar 16, 2019
      Verified Support
      Hi, we are here to help! Please provide us with your registered contact number through a DM and we will get back shortly. Regards, Team Axis Bank.
      Bangaloreh, Karnataka, India

      Dear Team,
      My name is ganesh kumar, and my A/C no. [protected]. Want to be discuss that this my account status showing credit freez.
      Kindly Please please activate my Credit Freez account so that i'm able to transfer amount .
      Axis Bank Customer Care's response, Mar 16, 2019
      Verified Support
      Hi, we are here to help! Please provide us with your registered contact number through a DM and we will get back shortly. Regards, Team Axis Bank.
      2 time from my account there is fraudulent deduction from PUR/ GOOGLE VOYAGE.
      they deducted 2000 amount from my account. please fix this issue
      Axis Bank Customer Care's response, Mar 16, 2019
      Verified Support
      Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2OX1KIe Regards, Team Axis Bank.
      Helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kedar Bhanegaonkar
        Mar 13, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Axis bank, Wanawadi branch, Pune, Pune, Maharashtra, 411040

        Dear team,

        I am writing this complaint because from last month i am observing that, axis bank atm near my socity is making loude noice in morning on daily basis disturbing our sleep. Its very loude and irritating.
        Please help me in resolving this issue.

        Bank detail : axis bank, wanawadi branch, pune 411 040
        For more information, you can contact me on my mail and mobile
        Mail : [protected]@gmail.com
        Mo. : [protected]

        Thanks and regards,
        Kedar bhanegaonkar.
        Apr 16, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 15, 2019
        Axis Bank Customer Care's response
        Hi, regret the inconvenience caused and thank you for bringing this to our attention. We request you to share the exact location of ATM along with the ATM ID so that we may check and address this. Regards, Team Axis Bank.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sandeep990913
          from Almora, Uttarakhand
          Mar 12, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: SASROLI

          Axis bank fraud bank ha is bank ki employe bi fraud ha axis bank ke employe ko banking information nahi ha ye employe axis bank ke liye customer ke sath fraud karte ha axis bank is a fraud bank is bank ne mere account meine 11704 rs, avilable hote hue bi mere account me 7000 rs nahi dikha aur mera ek cheque 12844 refund insufficent fund 7000 rs. Karke refund kar diya aur account se cheque refund ka balance debit kar liya and axis bank ki vajah se mere party jisko mene cheque 12844 diya tha us parti se bi mera business close ho gaya i hate you axis bank fraud bank and fraud worker axis bank mobile number [protected] my account number [protected] current account ch. Dadri branch haryana
          Apr 13, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 13, 2019
          Axis Bank Customer Care's response
          Hi, the charges levied in your savings account is as per the schedule of charges. Please refer this link: https://bit.ly/2o02YoS for more details. Thanks for writing in! Regards, Team Axis Bank
          Hello My Receipt number IS 885PH59Q7677
          I have got the status this since 28 hours: your a c has been debited and neft request has been posted to RBI.

          Please do needful ASAP.
          Thanks.
          Axis Bank Customer Care's response, Mar 13, 2019
          Verified Support
          Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            DevendraSinghNegi
            from Mundi, Madhya Pradesh
            Mar 12, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: Bhopal, Madhya Pradesh

            Dear sir,

            Please do needful to close axis bank credit card issued by your bank. The credit card not even activated by me till date. It can be missed used since i have no use of it. Even at the time of issue, i have denied to accept in written, your executive reply me to accept it, since it is issued for three years and has no annual cost. I have not used it till date, so i decide to surrender it.

            Looking forward for favourable action.
            Thanks and regards
            Devendra singh negi
            (Advocate)
            Apr 12, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 12, 2019
            Axis Bank Customer Care's response
            Hi, we are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
            Mar 13, 2019
            Updated by DevendraSinghNegi
            [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              deepak singh bhati
              from Delhi, Delhi
              Mar 12, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Sector 18, Noida, Gautam Buddh Nagar, Uttar Pradesh, 91

              Actually i'm open a axis asap online account of branch sector 18 noida.
              I go to the branch and i submit my pan and aadhaar copy while doing the k. Y. C of my
              Account why it should be closed.
              I got a message on 7.3.19 that sorry we have to closed your account due to some kyc issue.
              But i also get a message on 8.3.19 that if
              You avoid to close your account than please visit any axis bank branch for biometeric kyc.
              I just want to know that can i activate my
              Account or not.
              Please clear on this.

              Name deepak singh bhati
              Account number - [protected]
              Apr 12, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 12, 2019
              Axis Bank Customer Care's response
              Hi, we refer to our today's discussion. We have taken note of your feedback and have shared the same with the relevant team. We regret the inconvenience caused to you in the aforesaid matter. Thanks for writing in! Regards, Team Axis Bank.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                kushubs
                Mar 12, 2019
                Report
                Copy

                Address: Sr.no.18/2,Runwal park(sant tukaram road), Didhigaon, Pune-4, DIGHIGAON, Pune, Maharashtra, 411015

                Respected sir, i link my aadhaar no.[protected] to my sbi account no. [protected] after that axis bank said to register my aadhaar no. To its account no. [protected], after my aadhaar linkage to axis bank, from sbi accoount linkage has been rejected by napi. Now i am in trouble because i have given sbi bank account for lpg subsidy to my lpg dealer. So please delink my aadhaar no. From axis bank account, so that i can link it again to my sbi account for getting lpg subsidy.
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  vinayakpatil1984
                  from Harihar, Karnataka
                  Mar 12, 2019
                  Report
                  Copy

                  Address: Post :- Mandaknalli Taluqa & Dist Bidar, Bidar, Karnataka, 585226

                  Hi team,
                  Good morning.

                  This is reference with loan account number ppr[protected] i have already closed this loan but still showing as active in cibil report. Please help me to close the loan. It was really a bad experience with axis bank i did called to many bank executive to close this case but don't know why they are not worked properly. Please help me to close this case. This is the 2nd time i am rising the complaint what a shame on the bank really dirty guys

                  Registered mobile :- [protected]
                  Registered email :- [protected]@gmail.com
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    macho naveen
                    Mar 11, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: AXIS BANK, KAPIL TOWERS FINANCIAL DISTRICT, Hyderabad, Telangana

                    Hi team,
                    Today i paid 23680/- at axis bank for usa visa fees. After that i am trying to enter details in website getting error. It's saying inactive details.
                    After entering the receipt number also it's showing invalid
                    Please try to resolve the issue asap.
                    Find the below paid axis bank branch.
                    Kapil towers
                    Axis bank
                    Financial towers
                    Nanakramguda
                    Hyderabad
                    Thanks
                    Naveen
                    [protected]@gmail.com
                    Apr 12, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Mar 12, 2019
                    Updated by macho naveen
                    Problem was resolved. Thanks for the quick resolution.

                    Thanks a lot.
                    Verified Support
                    Mar 12, 2019
                    Axis Bank Customer Care's response
                    Hi, you are welcome :) We are always here to provide you with the best possible support and services. Regards, Team Axis Bank.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      E
                      Ebu
                      Mar 11, 2019
                      Report
                      Copy

                      On feb 18th 2019, i was contacted by one of your colleagues named swathi[protected] and yashwanth[protected] who offered me and my sister for a deputy manager and assistant manager posting for which i was asked to pay rs. 43900 for the below account numbers [protected] - kotak mahindra bank in ghaziabad and [protected] (Mahesh kumar) - state bank of india meerut in 3 dues. I was told that if the offer is not taken then the money i paid will be returned within 5 to 7 working days. As i was not satisfied with the offer since more money was demanded in the 4th due as usd 500$ so i couldn't take up thee offer and asked them to pay my money back. But it has almost been 10 days where there is no response for my texts or calls. Please assist me with the procedure to get my money back as soon as possible.
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        from Noida, Uttar Pradesh
                        Mar 11, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Hi

                        My axis bank credit card no is [protected].
                        Sorry, i am unable to find a customer care email and no on your website, this is in regards to credit card settlement. I can pay 20% of my outstanding bill amount. I shall clear the same within the next 11 business days. More than 20% is not affordable from my end. Kindly understand my situation and help me settle this amicably within the next few days.

                        Awaiting your next step for final settlement of the credit card and closure.
                        Apr 19, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Mar 12, 2019
                        Updated by [email protected]
                        Your Employee abusing me.
                        Mar 12, 2019
                        Updated by [email protected]
                        Dear Axis bank
                        Mar 18, 2019
                        Updated by [email protected]
                        Hi till date no response from axis bank
                        Verified Support
                        Mar 19, 2019
                        Axis Bank Customer Care's response
                        Hi, our phone banking numbers are[protected]/[protected]. Regards, Team Axis Bank
                        Verified Support
                        Mar 19, 2019
                        Axis Bank Customer Care's response
                        Hi, we request you to reach out to our Phone Banking Center on[protected]/[protected] and one of our executives will assist you in this regard. Sorry for the trouble. Regards, Team Axis Bank.
                        Mar 19, 2019
                        Updated by [email protected]
                        Kindly share phone banking centre no
                        Apr 03, 2019
                        Updated by [email protected]
                        No response received
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          jeyaru23
                          from Chennai, Tamil Nadu
                          Mar 11, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Chennai, Tamil Nadu, 600091

                          Dear team,

                          I have received following message today, which says
                          Message 11 mar 2019 -
                          Hello! Your a/c no. 200954 has been debited by rs. 118 on 11 mar19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

                          I don't think i have issued any such mandate.
                          Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

                          Reagrds
                          Arun
                          Apr 11, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 11, 2019
                          Axis Bank Customer Care's response
                          Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                          Rs. 491, Rs.294 detected from my account on 02/03/2019, please refund the amount
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            naveenraghu1986
                            Mar 11, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Axis Bank, Mumbai, 614803
                            Website: www.axisbank.com

                            Dear sir/madam,

                            I bought agricultural loan before 2 year in our axis bank, pattukkottai branch. Last year the date 15/11/2018, due to gaja cyclone i lost all my property include home also.in my all property are insured, now i want to claim the corp insurance, regarding this i ask our branch officers they are not responding well, so i want to bring this to your attention and i am requesting you to take action about this issues..

                            Thank you for consider my request,

                            Applicant name: naveen raghu. R
                            Bank name: axis bank
                            Branch: pattukkottai
                            District: thanjavur
                            Sate: tamil nadu
                            Apr 13, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 11, 2019
                            Axis Bank Customer Care's response
                            Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              jainath verma
                              Mar 11, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: ward- 14, LOHIYA NAGAR, pharenda road maharajganj., 273303

                              I have an overdraft account of 1860000 in axis bank maharajganj branch a/c [protected] witch was passed in july 2018.. At the time of processing my loan the processing fee was said to be charged at.5% but the bank has wrongly charged the processing fees @ 1% instead of 0.5%. The processing fee was detwrmined to be 0.5 % but is charged at 1%
                              So kindly i request you to refund th extra amount charged as soon as possible in my account.
                              Apr 20, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 11, 2019
                              Axis Bank Customer Care's response
                              Hi, we thank you for bringing this to our notice, be assured we have noted your concern raised to us and will get back shortly. Regards, Team Axis Bank
                              Mar 13, 2019
                              Updated by jainath verma
                              Thanks to you and axis bank for getting me a successful refund of my amount..
                              Verified Support
                              Mar 13, 2019
                              Axis Bank Customer Care's response
                              Hi, we trust that our executive from Maharajganj branch has contacted you and addressed your concern raised. Also, you have shared with us the satisfaction letter. Thanks for writing in! Please rate your experience on the service offered to you in the referred matter, at the following link: https://bit.ly/2qDNV5q Regards, Team Axis Bank
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sathya sp
                                Mar 10, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Sr community hall road., Hyderabad, Andhra Pradesh, 500038

                                Bank ifsc - utib0001628

                                Your a/c... Is debited with inr 486.40 on[protected]:34:05 a/c bal is inr 2980.12 info: pur/itunes.com/bill/itunes.com/itunes.com/bill/seq no[protected]. Call [protected] (If in india) if you have not done this transaction.

                                On mar 10 2018 i received multiple sms alerts which stated transactions that were not authorised or done by me by any means. A total amount of inr 6323.26 deducted from my account l. This is a total amount from 9 transactions.

                                Each transaction
                                486.40
                                486.40
                                486.40
                                486.40
                                486.40
                                1459.22
                                972.82
                                486.40
                                972.82
                                _
                                6323.26

                                I confirm that i did not authorise or did any of this transactions by any means.

                                Therefore, i request your esteemed intervention and inform itunes.com / bill to reverse the amount and credit it to my above account
                                Apr 12, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 11, 2019
                                Axis Bank Customer Care's response
                                Hi, we request you to visit the following link: https://bit.ly/2NJKKFo and raise a dispute if the said transaction is not authorized by you. Further, kindly get your card blocked at the earliest to avoid any misuse. Sorry for the trouble. Regards, Team Axis Bank.
                                Similar incident happened with me today ... within 2 min 12 transactions were made on ITUNES.COM...

                                I got SMS alerts like ..

                                Your A/c XXXX is debited with INR 483.35 on[protected]:34:29 A/c Bal is INR XXXX Info: PUR/ITUNES.COM/BILL/ITUNES.COM/ITUNES.COM/BILL/Seq No[protected]. Call [protected] (if in India) if you have not done this transaction.

                                So I immediately called them and asked them to block my card and lodged a complaint for this. Now bank is asking to submit documents and prove that on the given date I was not out of India..

                                Request AXIS bank to take action and reverse the amount
                                Axis Bank Customer Care's response, Mar 15, 2019
                                Verified Support
                                Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2OX1KIe Regards, Team Axis Bank.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  O
                                  Omkar autade
                                  Mar 10, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 80, 192.50.

                                  This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                                  I can able to give 40% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 40% is not affordable for me in the present situation.

                                  I am ready to settle this as soon as i get the confirmation from your side.

                                  Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                                  Please reach out my number: [protected]

                                  Thanks,
                                  Omkar autade
                                  Apr 14, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 11, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we tried reaching you today, however unable to connect as the number was not answered. Request you to clear complete outstanding amount to avoid collections follow up. Regards, Team Axis Bank.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    U
                                    Umarm
                                    Mar 9, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: #943,opp aqsa masjid,rahamath nagar,kolar, Kolar, Karnataka, 563101

                                    I have been maintaining more than 10k in my account and my cvs score is also good but still i was charged 710rs as consolidated charges excluding gst which again 128rs and i want my money back.. I wasn't told about this when i opened my account.. Instead they should credit my account for maintaining high balance.. My account number is [protected]
                                    Apr 11, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 11, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we wish to inform you that the charges incurred are the consolidated charges for your account. Please visit us at https://bit.ly/2Nk5xyr to know about the details of the charges. Thanks for writing in! Regards, Team Axis Bank.
                                    Dear sir,
                                    Greetings for the day .
                                    This is keep you inform that i m sandeep Kheni have a saving account with you Axis bank and my account got debited wid 6224+1120 on 14/11/2021 as consolidated charges & GST charges after enquiry I did from Axis bank customer care
                                    So my concern is that I was not aware for certain rules and regulations and that amount i have taken out from my PF ACCOUNT FOR my illiness as i am hospitalised and have to pay hospital fees, so it's my humble request you to please credit my debited Amount in my respected account and cancel my consolidated charges and gst charges and i am a faithful and a loyal customer to Axis bank.
                                    lastly looking forward to be a part of Axis bank family and your earliest response would be really appreciated.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sanjay Murthy s
                                      Mar 9, 2019
                                      Report
                                      Copy

                                      Address: Banglore, 560021

                                      You guys have the worst customer service ever... There is zero response and i'm thinking of closing my account soon... Never seen such an irresponsible people.. Before u send thousands of # emails about that and this... First learn to pay some attention towards ur employees... I have applied for credit card for like 4th time now... And it has been 6 months or more... And u # up so called bank is sucking some # or what... U #... Be ashamed of yourselves
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit