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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 275

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K
kushubs
Mar 12, 2019
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Address: Sr.no.18/2,Runwal park(sant tukaram road), Didhigaon, Pune-4, DIGHIGAON, Pune, Maharashtra, 411015

Respected sir, i link my aadhaar no.[protected] to my sbi account no. [protected] after that axis bank said to register my aadhaar no. To its account no. [protected], after my aadhaar linkage to axis bank, from sbi accoount linkage has been rejected by napi. Now i am in trouble because i have given sbi bank account for lpg subsidy to my lpg dealer. So please delink my aadhaar no. From axis bank account, so that i can link it again to my sbi account for getting lpg subsidy.
Axis Bank customer support has been notified about the posted complaint.
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    vinayakpatil1984
    from Harihar, Karnataka
    Mar 12, 2019
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    Address: Post :- Mandaknalli Taluqa & Dist Bidar, Bidar, Karnataka, 585226

    Hi team,
    Good morning.

    This is reference with loan account number ppr[protected] i have already closed this loan but still showing as active in cibil report. Please help me to close the loan. It was really a bad experience with axis bank i did called to many bank executive to close this case but don't know why they are not worked properly. Please help me to close this case. This is the 2nd time i am rising the complaint what a shame on the bank really dirty guys

    Registered mobile :- [protected]
    Registered email :- [protected]@gmail.com
    +1 photos
    Axis Bank customer support has been notified about the posted complaint.
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      M
      macho naveen
      Mar 11, 2019
      Resolved
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      Resolved

      Address: AXIS BANK, KAPIL TOWERS FINANCIAL DISTRICT, Hyderabad, Telangana

      Hi team,
      Today i paid 23680/- at axis bank for usa visa fees. After that i am trying to enter details in website getting error. It's saying inactive details.
      After entering the receipt number also it's showing invalid
      Please try to resolve the issue asap.
      Find the below paid axis bank branch.
      Kapil towers
      Axis bank
      Financial towers
      Nanakramguda
      Hyderabad
      Thanks
      Naveen
      [protected]@gmail.com
      Apr 12, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Mar 12, 2019
      Updated by macho naveen
      Problem was resolved. Thanks for the quick resolution.

      Thanks a lot.
      Verified Support
      Mar 12, 2019
      Axis Bank Customer Care's response
      Hi, you are welcome :) We are always here to provide you with the best possible support and services. Regards, Team Axis Bank.
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        E
        Ebu
        Mar 11, 2019
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        On feb 18th 2019, i was contacted by one of your colleagues named swathi[protected] and yashwanth[protected] who offered me and my sister for a deputy manager and assistant manager posting for which i was asked to pay rs. 43900 for the below account numbers [protected] - kotak mahindra bank in ghaziabad and [protected] (Mahesh kumar) - state bank of india meerut in 3 dues. I was told that if the offer is not taken then the money i paid will be returned within 5 to 7 working days. As i was not satisfied with the offer since more money was demanded in the 4th due as usd 500$ so i couldn't take up thee offer and asked them to pay my money back. But it has almost been 10 days where there is no response for my texts or calls. Please assist me with the procedure to get my money back as soon as possible.
        Axis Bank customer support has been notified about the posted complaint.
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          S
          from Noida, Uttar Pradesh
          Mar 11, 2019
          Resolved
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          Resolved

          Hi

          My axis bank credit card no is [protected].
          Sorry, i am unable to find a customer care email and no on your website, this is in regards to credit card settlement. I can pay 20% of my outstanding bill amount. I shall clear the same within the next 11 business days. More than 20% is not affordable from my end. Kindly understand my situation and help me settle this amicably within the next few days.

          Awaiting your next step for final settlement of the credit card and closure.
          Apr 19, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Mar 12, 2019
          Updated by [email protected]
          Your Employee abusing me.
          Mar 12, 2019
          Updated by [email protected]
          Dear Axis bank
          Mar 18, 2019
          Updated by [email protected]
          Hi till date no response from axis bank
          Verified Support
          Mar 19, 2019
          Axis Bank Customer Care's response
          Hi, our phone banking numbers are[protected]/[protected]. Regards, Team Axis Bank
          Verified Support
          Mar 19, 2019
          Axis Bank Customer Care's response
          Hi, we request you to reach out to our Phone Banking Center on[protected]/[protected] and one of our executives will assist you in this regard. Sorry for the trouble. Regards, Team Axis Bank.
          Mar 19, 2019
          Updated by [email protected]
          Kindly share phone banking centre no
          Apr 03, 2019
          Updated by [email protected]
          No response received
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            J
            jeyaru23
            from Chennai, Tamil Nadu
            Mar 11, 2019
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600091

            Dear team,

            I have received following message today, which says
            Message 11 mar 2019 -
            Hello! Your a/c no. 200954 has been debited by rs. 118 on 11 mar19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

            I don't think i have issued any such mandate.
            Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

            Reagrds
            Arun
            Apr 11, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 11, 2019
            Axis Bank Customer Care's response
            Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank
            Rs. 491, Rs.294 detected from my account on 02/03/2019, please refund the amount

            irrevalent debit - sign. verf. chrgs mandate regst/ stop - Comment #3373507 - Image #0
            irrevalent debit - sign. verf. chrgs mandate regst/ stop - Comment #3373507 - Image #1
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              N
              naveenraghu1986
              Mar 11, 2019
              Resolved
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              Resolved

              Address: Axis Bank, Mumbai, 614803
              Website: www.axisbank.com

              Dear sir/madam,

              I bought agricultural loan before 2 year in our axis bank, pattukkottai branch. Last year the date 15/11/2018, due to gaja cyclone i lost all my property include home also.in my all property are insured, now i want to claim the corp insurance, regarding this i ask our branch officers they are not responding well, so i want to bring this to your attention and i am requesting you to take action about this issues..

              Thank you for consider my request,

              Applicant name: naveen raghu. R
              Bank name: axis bank
              Branch: pattukkottai
              District: thanjavur
              Sate: tamil nadu
              Apr 13, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 11, 2019
              Axis Bank Customer Care's response
              Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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                J
                jainath verma
                Mar 11, 2019
                Resolved
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                Resolved

                Address: ward- 14, LOHIYA NAGAR, pharenda road maharajganj., 273303

                I have an overdraft account of 1860000 in axis bank maharajganj branch a/c [protected] witch was passed in july 2018.. At the time of processing my loan the processing fee was said to be charged at.5% but the bank has wrongly charged the processing fees @ 1% instead of 0.5%. The processing fee was detwrmined to be 0.5 % but is charged at 1%
                So kindly i request you to refund th extra amount charged as soon as possible in my account.
                Apr 20, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 11, 2019
                Axis Bank Customer Care's response
                Hi, we thank you for bringing this to our notice, be assured we have noted your concern raised to us and will get back shortly. Regards, Team Axis Bank
                Mar 13, 2019
                Updated by jainath verma
                Thanks to you and axis bank for getting me a successful refund of my amount..
                Verified Support
                Mar 13, 2019
                Axis Bank Customer Care's response
                Hi, we trust that our executive from Maharajganj branch has contacted you and addressed your concern raised. Also, you have shared with us the satisfaction letter. Thanks for writing in! Please rate your experience on the service offered to you in the referred matter, at the following link: https://bit.ly/2qDNV5q Regards, Team Axis Bank
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                  S
                  sathya sp
                  Mar 10, 2019
                  Resolved
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                  Resolved

                  Address: Sr community hall road., Hyderabad, Andhra Pradesh, 500038

                  Bank ifsc - utib0001628

                  Your a/c... Is debited with inr 486.40 on[protected]:34:05 a/c bal is inr 2980.12 info: pur/itunes.com/bill/itunes.com/itunes.com/bill/seq no[protected]. Call [protected] (If in india) if you have not done this transaction.

                  On mar 10 2018 i received multiple sms alerts which stated transactions that were not authorised or done by me by any means. A total amount of inr 6323.26 deducted from my account l. This is a total amount from 9 transactions.

                  Each transaction
                  486.40
                  486.40
                  486.40
                  486.40
                  486.40
                  1459.22
                  972.82
                  486.40
                  972.82
                  _
                  6323.26

                  I confirm that i did not authorise or did any of this transactions by any means.

                  Therefore, i request your esteemed intervention and inform itunes.com / bill to reverse the amount and credit it to my above account
                  Apr 12, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 11, 2019
                  Axis Bank Customer Care's response
                  Hi, we request you to visit the following link: https://bit.ly/2NJKKFo and raise a dispute if the said transaction is not authorized by you. Further, kindly get your card blocked at the earliest to avoid any misuse. Sorry for the trouble. Regards, Team Axis Bank.
                  Similar incident happened with me today ... within 2 min 12 transactions were made on ITUNES.COM...

                  I got SMS alerts like ..

                  Your A/c XXXX is debited with INR 483.35 on[protected]:34:29 A/c Bal is INR XXXX Info: PUR/ITUNES.COM/BILL/ITUNES.COM/ITUNES.COM/BILL/Seq No[protected]. Call [protected] (if in India) if you have not done this transaction.

                  So I immediately called them and asked them to block my card and lodged a complaint for this. Now bank is asking to submit documents and prove that on the given date I was not out of India..

                  Request AXIS bank to take action and reverse the amount
                  Axis Bank Customer Care's response, Mar 15, 2019
                  Verified Support
                  Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2OX1KIe Regards, Team Axis Bank.
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                    O
                    Omkar autade
                    Mar 10, 2019
                    Resolved
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                    Resolved

                    I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 80, 192.50.

                    This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                    I can able to give 40% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 40% is not affordable for me in the present situation.

                    I am ready to settle this as soon as i get the confirmation from your side.

                    Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                    Please reach out my number: [protected]

                    Thanks,
                    Omkar autade
                    Apr 14, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 11, 2019
                    Axis Bank Customer Care's response
                    Hi, we tried reaching you today, however unable to connect as the number was not answered. Request you to clear complete outstanding amount to avoid collections follow up. Regards, Team Axis Bank.
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                      U
                      Umarm
                      Mar 9, 2019
                      Resolved
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                      Resolved

                      Address: #943,opp aqsa masjid,rahamath nagar,kolar, Kolar, Karnataka, 563101

                      I have been maintaining more than 10k in my account and my cvs score is also good but still i was charged 710rs as consolidated charges excluding gst which again 128rs and i want my money back.. I wasn't told about this when i opened my account.. Instead they should credit my account for maintaining high balance.. My account number is [protected]
                      Apr 11, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 11, 2019
                      Axis Bank Customer Care's response
                      Hi, we wish to inform you that the charges incurred are the consolidated charges for your account. Please visit us at https://bit.ly/2Nk5xyr to know about the details of the charges. Thanks for writing in! Regards, Team Axis Bank.
                      Dear sir,
                      Greetings for the day .
                      This is keep you inform that i m sandeep Kheni have a saving account with you Axis bank and my account got debited wid 6224+1120 on 14/11/2021 as consolidated charges & GST charges after enquiry I did from Axis bank customer care
                      So my concern is that I was not aware for certain rules and regulations and that amount i have taken out from my PF ACCOUNT FOR my illiness as i am hospitalised and have to pay hospital fees, so it's my humble request you to please credit my debited Amount in my respected account and cancel my consolidated charges and gst charges and i am a faithful and a loyal customer to Axis bank.
                      lastly looking forward to be a part of Axis bank family and your earliest response would be really appreciated.

                      just refund my consolidated charges - Comment #3920435 - Image #0
                      just refund my consolidated charges - Comment #3920435 - Image #1
                      just refund my consolidated charges - Comment #3920435 - Image #2
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                        S
                        Sanjay Murthy s
                        Mar 9, 2019
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                        Address: Banglore, 560021

                        You guys have the worst customer service ever... There is zero response and i'm thinking of closing my account soon... Never seen such an irresponsible people.. Before u send thousands of # emails about that and this... First learn to pay some attention towards ur employees... I have applied for credit card for like 4th time now... And it has been 6 months or more... And u # up so called bank is sucking some # or what... U #... Be ashamed of yourselves
                        Axis Bank customer support has been notified about the posted complaint.
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                          prachim
                          from Noida, Uttar Pradesh
                          Mar 8, 2019
                          Resolved
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                          Resolved

                          requirement of minimum balance in my priority savings bank

                          Address: 355, Mandakini Enclave, Alaknanda,New Delhi-110019, New Delhi, Delhi, 110019

                          Dear sir

                          I have a savings bank account in axis bank greater kailash 2 branch new delhi-48 since jan 2016. It is a priority account and it is a joint account. I have received a letter dated january 30, 2019 stating that i will have to maintain a minimum balance of rs 2, 00, 000 in my savings account and if not maintained it will be moved to a new account on the basis of my total relationship value. This has to be done in the...
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                          HarshdeepK
                          from Indore, Madhya Pradesh
                          Mar 8, 2019
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                          Address: 403, SYNSOFT GLOBAL, AIREN HEIGHTS, SCHEME 54, VIJAY NAGAR, Indore, Madhya Pradesh, 452010

                          Hello,

                          I would like to raise my issue for automatic transaction has happened today(8th March 2019). There are 7 transactions happened from my saving account without my concern. I have received messages about debiting my money from my account from the merchant info: PUR/ITUNES.COM/BILL/ITUNES.COM/BILL/ . Total amount Rs. 6121.13 (Six Thousand One hundred Twenty One) has been deducted.
                          I am worried such type of illegal transactional activity is happening from my account. Kindly take necessary action against it and solve my issue.
                          I am waiting to get my money back which has been deducted till now by this illegal attempt.

                          Waiting for your quick response.

                          Date of Incident: 8th March 2019
                          Customer Name: Harshdeep Kaur Saini
                          email id: [protected]@gmail.com
                          +4 photos
                          Axis Bank customer support has been notified about the posted complaint.
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                            P
                            Prince076877
                            Mar 8, 2019
                            Resolved
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                            Resolved

                            Email prince. [protected]@gmail.com has been linked to my card.
                            I made a transaction of 75.2 euro in paris which got cancelled and the money got debited. I did the transaction again which was successful. Upon enquiry with the merchant, they told me the amount would be released in 48 hours max. And i left paris after that. Today it had been a week and that amount has not been released from axis bank to my card. All they say is go to the merchant again and fill up a dispute form. Firstly, who would sponser my ticket back to paris? Secondly, if the merchant has confirmed the release of amount, why would you keep and not credit it back to me!!!
                            Apr 9, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 08, 2019
                            Axis Bank Customer Care's response
                            Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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                              Vinod Kumar Muppiri
                              Mar 8, 2019
                              Resolved
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                              Resolved

                              Address: No81 6thCross, SBMColony Mathikere, 560054

                              Hello,

                              I have opened asap account through online and i have lost my customer id and virtual card details. I have contacted customer care with my account number and i got response that your date if birth details not matching hence we cannot provide any information. I have phone number which linked to aadhaar number which is not registered with bank. I have opened account with pan number which same date of birth not matching with bank records.

                              Now my amount got blocked in account and it's pathetic and embarrassing experience which not getting solution.

                              Expecting resolution asap. Thank you so much in advance.

                              Regards,
                              Vinod kumar m
                              Apr 11, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 09, 2019
                              Axis Bank Customer Care's response
                              Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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                                Sateeshreddy
                                Mar 8, 2019
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                                Address: hydrabad, Hyderabad, Andhra Pradesh

                                Can u pls clear the lien amount because of that i am not getting open new salary account pls i don't know the old account no and details i called to customer care they said loan person kept lien amount like that they said because of this reason i am not get the salary account can u pls give rply today itself and without proper communication hoe u people locked lien amount if its not clear directly i wil give to complaint to consumer court next wat ever happens
                                Axis Bank customer support has been notified about the posted complaint.
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                                  kiran mudhiraj
                                  Mar 8, 2019
                                  Resolved
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                                  Resolved

                                  My name is vancharla kiran kumar
                                  My mobile no : [protected]
                                  My bank : axis bank
                                  Branch : infosys mysore
                                  My account no is : [protected]
                                  Transaction date[protected]
                                  Amount : 1699
                                  Transaction via my credit card
                                  Credit card ending no is : 5268
                                  Card type : visa credit card
                                  Sir i got a message from axis bank for transaction alert rs. 1699 deducted from credit card. How can you deduct without proper notice and please deactivate eccp assistance service, kindly refund my amount,
                                  Thanking you
                                  +1 photos
                                  Apr 11, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 11, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we tried reaching you today, however, unable to connect as the number was not answered. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
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                                    Meghna1008
                                    from Ahmedabad, Gujarat
                                    Mar 7, 2019
                                    Resolved
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                                    Resolved

                                    Hi,

                                    I received below message for my axis bank account.

                                    Hello! Your a/c no. 529743 has been debited by rs. 118 on 06mar19. The a/c balance is rs. 4957.10. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

                                    Please help, why 118 rs amount is deducted without consent. As fas a my knowledge i have not allowed any such transaction.

                                    Thanks,
                                    Meghna
                                    Apr 8, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 07, 2019
                                    Axis Bank Customer Care's response
                                    Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Pxouzt Regards, Team Axis Bank.
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                                      B
                                      from Mumbai, Maharashtra
                                      Mar 7, 2019
                                      Resolved
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                                      Resolved

                                      Address: Thane, Maharashtra, 401303

                                      Last 1 month i had to visited axis bank branch virar gokul township. I went for name change in account. They have changed my name but not signature.
                                      Every time they say it tomorrow will be done.
                                      Same process has done in hdfc account only 4 working days.
                                      Very bad service branch, still not resolve my issue. The guys name is who handle my request.

                                      Vinod gehlot
                                      Apr 8, 2019
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 07, 2019
                                      Axis Bank Customer Care's response
                                      Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                                      Mar 07, 2019
                                      Updated by [email protected]
                                      My mobile No is : [protected]
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