Axis Bank Complaints & Reviews

I have an overdraft account of 1860000 in axis bank maharajganj branch a/c [protected] witch was passed in july 2018.. At the time of processing my loan the processing fee was said to be charged at.5% but the bank has wrongly charged the processing fees @ 1% instead of 0.5%. The processing fee was detwrmined to be 0.5 % but is charged at 1%
So kindly i request you to refund th extra amount charged as soon as possible in my account.

Bank ifsc - utib0001628

Your a/c... Is debited with inr 486.40 on[protected]:34:05 a/c bal is inr 2980.12 info: pur/itunes.com/bill/itunes.com/itunes.com/bill/seq no[protected]. Call [protected] (If in india) if you have not done this transaction.

On mar 10 2018 i received multiple sms alerts which stated transactions that were not authorised or done by me by any means. A total amount of inr 6323.26 deducted from my account l. This is a total amount from 9 transactions.

Each transaction
486.40
486.40
486.40
486.40
486.40
1459.22
972.82
486.40
972.82
_
6323.26

I confirm that i did not authorise or did any of this transactions by any means.

Therefore, i request your esteemed intervention and inform itunes.com / bill to reverse the amount and credit it to my above account

I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 80, 192.50.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 40% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 40% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]

Thanks,
Omkar autade

I have been maintaining more than 10k in my account and my cvs score is also good but still i was charged 710rs as consolidated charges excluding gst which again 128rs and i want my money back.. I wasn't told about this when i opened my account.. Instead they should credit my account for maintaining high balance.. My account number is [protected]

You guys have the worst customer service ever... There is zero response and i'm thinking of closing my account soon... Never seen such an irresponsible people.. Before u send thousands of # emails about that and this... First learn to pay some attention towards ur employees... I have applied for credit card for like 4th time now... And it has been 6 months or more... And u # up so called bank is sucking some # or what... U #... Be ashamed of yourselves

Dear sir

I have a savings bank account in axis bank greater kailash 2 branch new delhi-48 since jan 2016. It is a priority account and it is a joint account. I have received a letter dated january 30, 2019 stating that i will have to maintain a minimum balance of rs 2, 00, 000 in my savings account and if not maintained it will be moved to a new account on the basis of my total relationship value. This has to be done in the...

Hello,

I would like to raise my issue for automatic transaction has happened today(8th March 2019). There are 7 transactions happened from my saving account without my concern. I have received messages about debiting my money from my account from the merchant info: PUR/ITUNES.COM/BILL/ITUNES.COM/BILL/ . Total amount Rs. 6121.13 (Six Thousand One hundred Twenty One) has been deducted.
I am worried such type of illegal transactional activity is happening from my account. Kindly take necessary action against it and solve my issue.
I am waiting to get my money back which has been deducted till now by this illegal attempt.

Waiting for your quick response.

Date of Incident: 8th March 2019
Customer Name: Harshdeep Kaur Saini
email id: [protected]@gmail.com

Email prince. [protected]@gmail.com has been linked to my card.
I made a transaction of 75.2 euro in paris which got cancelled and the money got debited. I did the transaction again which was successful. Upon enquiry with the merchant, they told me the amount would be released in 48 hours max. And i left paris after that. Today it had been a week and that amount has not been released from axis bank to my card. All they say is go to the merchant again and fill up a dispute form. Firstly, who would sponser my ticket back to paris? Secondly, if the merchant has confirmed the release of amount, why would you keep and not credit it back to me!!!

Hello,

I have opened asap account through online and i have lost my customer id and virtual card details. I have contacted customer care with my account number and i got response that your date if birth details not matching hence we cannot provide any information. I have phone number which linked to aadhaar number which is not registered with bank. I have opened account with pan number which same date of birth not matching with bank records.

Now my amount got blocked in account and it's pathetic and embarrassing experience which not getting solution.

Expecting resolution asap. Thank you so much in advance.

Regards,
Vinod kumar m

Can u pls clear the lien amount because of that i am not getting open new salary account pls i don't know the old account no and details i called to customer care they said loan person kept lien amount like that they said because of this reason i am not get the salary account can u pls give rply today itself and without proper communication hoe u people locked lien amount if its not clear directly i wil give to complaint to consumer court next wat ever happens

My name is vancharla kiran kumar
My mobile no : [protected]
My bank : axis bank
Branch : infosys mysore
My account no is : [protected]
Transaction date[protected]
Amount : 1699
Transaction via my credit card
Credit card ending no is : 5268
Card type : visa credit card
Sir i got a message from axis bank for transaction alert rs. 1699 deducted from credit card. How can you deduct without proper notice and please deactivate eccp assistance service, kindly refund my amount,
Thanking you

Hi,

I received below message for my axis bank account.

Hello! Your a/c no. 529743 has been debited by rs. 118 on 06mar19. The a/c balance is rs. 4957.10. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

Please help, why 118 rs amount is deducted without consent. As fas a my knowledge i have not allowed any such transaction.

Thanks,
Meghna

Last 1 month i had to visited axis bank branch virar gokul township. I went for name change in account. They have changed my name but not signature.
Every time they say it tomorrow will be done.
Same process has done in hdfc account only 4 working days.
Very bad service branch, still not resolve my issue. The guys name is who handle my request.

Vinod gehlot

There have been 8 transactions from my bank account to iTunes on March 2, 2019. I have not authorized these transactions by any means. I also did not receive any message or mail before these transactions could be done.
Kindly look into this and I would like my refund.
The amount debited was around Rs.6900 approx.
Card dispute form has been submitted for the same.

I received a call from axis bank on 4th march 2019. They told me that it was for card protection.. With out my permission they took my 1899rs from my debit card.. And i called to axis bank they told me this is anathor service.. So we cant help u.

I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..

Hello axis bank dispute resolution team,

Please let me know why the amount has been deducted and who they are, i just verified in my google pay account, no balance is there, but this amount also deducted, let me know soon, i will waiting,

It's showing - ecom pur/google paymen/navi mumbai/06031

And also more thing why frequently you are deducting some unspecific amount from account as consolidated charges.

Respected sir
I have saving account in axis bank last 15 years old
Bank alloted a debit card and other facility are satisfied but last 3 years banking facility are problematic banking charges and other hidden charges are not satisfied and dual time debit by bank in my account
Please help me and returned bank charges (Debit dual time) by bank
Bank acc no:-[protected]
Debit card charges dual time:-rs 590 (Date:-26/09/2018)
Rs 590 (Date:-22/11/2018)
Account holder name: sandipkumar parshottambhai patel
Mo no: [protected]
Email id:[protected]@gmail.com

Hello team,

Sorry, i'm unable to find a customer care email id on your website, this is in regards to credit card settlement. I can pay 20% of my outstanding bill amount. I shall clear the same within the next 10 business days. More than 20% is not affordable from my end. Kindly understand my situation and help me settle this amicably within the next few days.

Awaiting your next step for final settlement of...

I have my saving account with axis bank ([protected]
) in thondamuthur branch i could not maintain minimum balance due to some personal reason, but bank did not notify me and charged like rs 4, 300 recently and they treated me like to close the bank, whatever the charges the bank should inform before charging but i was not informed, no negative balance shown on my account. I wanted to use my axis bank after 2 or 3 years and there...

In oct month i purchased one product from flipkart on emis using an axis bank credit card and as per the order, i have to pay for one product only but axis bank has started to deduct money for 3 products for last 4 months. Yes, in oct month i did three orders but i already cancelled 2 orders immediately and got refund from the flipkart so axis bank also got their money refunded. Now, what bank did here, they converted my cancelled orders into emis and every month they have started to deduct money from my axis bank saving account without confirming to me. So, i called axis bank credit card customer care, but every time when i call customer care then the first worst thing i faced, no one is responding the call immediately however i waited for long time to speak with them, i tried 4-5 times to talk with them. I explained the whole situation with them and also requested them to stop emis of cancelled orders & refund the amount which they have deducted but still they continuously deducting the emis from my saving account. One more thing, i personally visited axis bank credit card department, ambavadi & axis bank, mansi circle branch in ahmedabad but i didn't get the solution. No one is taking serious interest in problem which i am facing.

I am attaching the statement of credit card, please check.in that, you will notice one product has multiple entries with same amount of installment & highlighted the entries of cancelled orders.

Please help me to get refund (Including principal, gst and interest amount) from axis bank. They deducted total 4 installments of 2 products.

Details of 2 cancelled orders:

1. Rs. 19920 ref# 8982911
2. Rs. 18659 ref# 8943284