Axis Bank Complaints & Reviews

My Account is charged with Rs 500 plus 18 percent every month by consolidated charge for Ac.After speaking to customer care exec, they informed me that the charges are for not maintaining Monthly Average Balance. First of all i was not at all aware that my account is short of fund, looking to my account statement it had fund of more than Rs 8K at that time and for not maintaining avg balance which is only short for about Rs 1 to 2k, my account was charged for more than 10000k over period of time. All this time my account was charged with monthly charges which i was unaware neither did the bank felt to inform me by any of the ways like SMS, Email or call, etc.The bank kept on charging me even after my account gone negative. By viewing my account today i came to know about the act. On speaking to Cust Care Rep they say that my account is not activated with SMS Alert so i didnt recvd the alert .Earlier i was receiving the alert, i dont believe when did this got deactivated which they say that it was not activated since the account opening and it was mentioned in the welcome kit that the customer has to maintain the average balance. The question is not of SMS alert activation or not but the real question is whenever there is a charges like this, charged to customer it is the duty of the bank to keep the customer informed about this and take his consent. In my case i could have easily maintin the balance but i was not aware of the shortage. I is very disappointing that the bank kept on charging for almost a year. To make you understand what customer i am would share a scenario, I also have axis bank credit card and you can check my statement that i have kept Rs 3 to 5 K money excess for so many years. which last year the bank has refunded in the normal saving account.

If the bank insists that it was clearly written in the welcome kit about the non maintaining the account as said earlier then i would like to know that when it was written that the bank would be charging Quaterly balance then now why are they charging on monthly basis when it was also not mentioned in the welcome kit.
I demand reversal for the charged money as a i was unaware of the situation and condition of the account.

Eagerly awaiting for the prompt and positive reply from your end

My Account name : Mahender Singh Aswal
Account number : [protected]

Mahender Aswal
mob: +91 [protected]

Sir i opened axis asap account for my brother i went to the bank for the kyc stuff and one of the bank employee is asking for adhaar card and she was shouting at me that you come to the bank again i will see you about your supreme court rule. As per the new rule passed by supreme court of india that adhaar is not mandatory for a bank account so kindly resolve my issue regarding that..

Bank name : axis bank
Ifsc code : utib0002157

I already registered my mobile number. When i do a payment through paytm by debit card but i can't get otp for payment and i get a message of 'mobile number is not updated for online transactions'. If i add my axis bank account in bhim axis pay, but i get a message 'your account is not fetch with your mobile number. But i also update my mobile number in axis bank account. I can't do any payment in paytm, google pay, bhim, samsung pay etc....

I have loan in axis bank loan ac no-phr[protected]
Loan is active allmost one and one and half year most importent subject is loan instolment ecs date is - every month date off 5 but last instolment is cut is after 5 that is in my ac bal is low only rs 2000 and ecs is bounce and second time is passed after 5 days
That i will request my bounce charges ples wave off and second complain is my society share cerificate not transfer by bank because my oriegnal share certificate subited in bank and i send mail every time in your thane axis bank home loan branch but there is no reply and last time he say u visit the bank and sign the page but i have all redy all paper and document sign and cidco letter is subited but in your bank is no reply and very poorly talk every time that i will be request ples favour me as soon as possibel

My previous salary account with axis bank was deactivated and its now with negative balance. I wish to activate the account, do i need to pay the negative balance amount? Why axis bank has charged penalty for salary account. My debit is also freeze, i now rbi has long back in 2014 asked banks to stop imposing charges for non-maintenance of minimum balance once the balance in the account reaches 0.

Hi, iam raffi from chittoor, andhra pradesh. I have savings account in axis bank. Everytime iam losing lot of money in this account as consolidate charges without primary intimation. Just now 5000/- deducted with the name of consolidation charges. Please help me to get back the money. I have contacted on bank but no proper response. Even not getting proper information in phone banking also.
My mail id: [protected]@hotmail.com.

Hi, i have saving account in axis bank & when i checked my balance they have deducted month of nov 2018 rs.600+108 (Gst), month of dec 2018 rs.1210+217 (Gst) and also momth of jan 2019 rs.150+27 (Gst) from my account written as consolidated charges. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples

I have an axis account since past 3 years as a salary account. I have left the job for some problem and i was not able to maintained the minimum balance. Now axis has deducted 4000 as consolidate charges. This is really not acceptable to deduct this much amount. And axis bank employee are not helpful at all. I went to nearby bank and i inform that my card is not working they said they that could be atm machine. They could have informed about everything but not. I need a reverse back in my account.

Thanks
Priya

Dear axis bank,

Hi, i have saving account in axis bank & when i checked my balance they have deducted rs 354 as card annual charges from my account and consolidated charges of 1655 (Including gst tax) at 2am mid night on sunday.
I thought to transfer some amount to crpf wives welfare association. But how can we if our bank itself are looting in different different way. They are looting us indirectly in the name services.

I believe it can be solve soon.

Regards,
Mahipal kumar mondal

I have a salary account from last 8 months. And it has no minimum balance criteria. Suddenly the bank debited my account by re 1500 as consolidated charges. This amount is huge. Please refund my money.. Please give me the feedback soon. The bank don't give us any information about their charges, suddenly they debited a huge money from our account and it's a very bad manner i think.

I send tha maney in an another account and tha fund does not transfer and deduct in my account i complaint before but not responce of any call and complain fornm and no sms of this matter check my account an tha problem solve quick i camplain 1 before but no response did comes i call alredy in custumer care but he say that wait for some days 2-3 and it may be network problem but this is tha matter of 6 feb

Hi, i have salary account. For past few months from my account money is deducted for consolidated charges and leaves my account with zero balance. Every month 200 to 800 rupees deducted as consolidated charges with gst. Evey middle of the month it's happening with out any detailed information. I need the valid reason with explanation for what it was deducted and refund me.

Sir/maa'm
Right now i am feeling so sad as a customer of axis bank..
Tonight i got a msg from the bank that ur account has been debited by 3000 rs, which is a very huge amt for mebefore
Before this i had 29800 rs in my act but now i have only 26600 rs in my acc..
As i got this amt by the mean of scholarship to submit the fee but now i am short with 3000 rs for fee submision..
Kindly refund my balance

, i have saving account in axis bank & when i checked my balance they have deducted 717.75 rs from my account written as consolidated charges. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples.
Pls refund that amount.

Thanking you

Regards

T. Nathiya banu
[protected]

Hi,
I am jayashree vaishnavi from karur. Today (16.02.2019) i got a call regarding buzz credit card sanction. Since my salary account was linked with axis bank account, i got this call. I would like to cancel this buzz credit card. Could you please help me since there is already one more card with my brother.

Regard,
Jayashree vaishnavi
Phone:[protected]

Hello sir,
I am rahul,
I got a call on 14/02/2019,
From [protected],
[protected],
Saying it's from axis, is any problem with your credit /debit cards,
I asked them to increase my credit card limit,
Then they asked me it's no., it's expiry date, as well as otp,
And deducted my rs21500/-
..
Immediately i tried calling to axis bank costumer service no. But that's not connected

So please confirm this both nos and help me get back my money..
It's humble request..

I got call on 14/02/2019, from [protected], [protected]
Saying that it's for debit & credit card enquiry, so i asked them to increase my credit card limit then they started processing
Then they asked me card no., it's expiry date, and said rs 8400/-will going to be credited, and they asked me for otp,
It's my mistake too without checking i gave them otp and my amount got deducted rs21500/-,

Immediate i tried calling on costumer service but it's not connected..
Please help me get back my money..
It's a humble request.. Please

I run a small business and in 2016 i opened a current account in axis bank, but at that time due to some issue with transaction in this account i had to open a savings account and transferred the whole amount from the current account to the savings account as advised by the branch staff. They told me the current account is closed and now i can operate from the savings account. But after someday i started receiving message regarding negative...

According to the past statement given by me. Again axis bank credit card people have charged excess interest fees of rs 430.98 & gst fees in this month. I have paid the month minumum payment due before the specified time paid on : 16 jan itself, last payment due was rs 02 feb 2019. I have payed it on time before the last date.
If i am able to contact them they are not responding properly. I am not able to close the credit card account because of the unessecary fees.
Please credit me all the uncessary amount debited from axis bank.

I want to check about a transaction id processed on mid of jan 2019 by purplle.com for refund amount in my axis bank debit card. And also another refund by paytm for my ticket cancellation on feb 5th 2019. I haven't got my refund yet for both the refunds.
Axis bank toll free numbers are not connected. Emergency helpline numbers also not connected to talk with their executives, only pre-recorded call. No proper mail ids
Kindly help.