Axis Bank Complaints & Reviews

I have this axis bank asap zero balance account. And i checked it today after credited it with 900 inr and i received a message that my account has been credited with 900 and balance is 0.00 i then checked my account balance it showed -76 inr. How can be there is negative balance in any account (As rbi guidelines doesn't allow that) and also earlier 37 rupees have been deducted.

How can this happen? Somebody help me about this? How to get my money back?

My money 1900 got deducted but cash not received. I have been lodging complaints on various channels since morning but no resolution yet. Pathetic banking service. Not trustworthy at all. I even called up your support, she said the money will get reversed in sometime but so far nothing of that sort has happened. Is this being done purposely?? Do you aim to dupe customers this way.

Kindly reverse my money immediately.

Dear axis bank, after reading complete details about card protection plan, i think it doesn't suit's me.. Can i cancel the plan and get refund of 1649.

Note:i still not received the welcome kit.
Kindly tell me the way to get the refund and cancel the plan. Rs.1649 was billed to my credit card.
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Axis bank atm being far from my home i went to corporation atm and raised to a request to withdraw 1900 which failed but the amount got deducted due to your technical error. I am really surprised and disappointed, did not expect to get fooled. At second try i tried withdrawing 1500 which was successful. I called up axis support for help and reversal of 1900 but so far i have not got my money back. Please help me get my money credited immediately.

Kyc record [protected] registered with central kyc registry has been updated by axis bank. This mesage is received by me this has not been applied by me in axis bank. Also don't have any acount in this bank. The adress in this is also wrong. I haven't gone to that adress also it is done by fraudulent person. Kindy put a query and stop all further process on that kyc number.

Today i get a call from axis bank for one assist service .but i don't want this service please refund money. And i tried all numbers of axis bank customer care but nobody responding and also not giving right number of one assist service exicutive. I m not satisfied with this and requested to refund money and deactivate this service as soon as possible.

I was have closed my sb a/c with your amravati branch (Branch code - 265) my sb a/c no [protected]. I have regd request through your phone banking no. My requisition no is 47960608 dt. 11.01.2019 your site says we a/c closure is done within 2 days. Is it so? My request was reached to amravati branch on 20.12.2018

My mob. No. Is [protected] hope my querry will be resolved soon, expecting early reply aga

Hi team,

We are frustrated with staff working in medavakkam branch, chennai, there is no manager in that bank. I’m having current account in axis bank with swiping machine and went today for cash deposit around 2’o clock. They said can’t deposit today, so use deposit machine. I used machine and while doing machine went out of service amount is not deposit to account and same time amount not returned. I informed to staff to check that, no one taking responsibility to check that, each one saying other name to check. One of staff, her name is deva priya from medavakkam branch, chennai. She is speaking like rowdy, i have query she is staff to trained like speak rude. She is telling ‘go to home branch and deposit amount in that bank, why u came here to deposit’. My query is all axis bank generalised to deposit in anywhere right? Why i have to use home branch only to deposit? Why can’t deposit money in another branch? Daily i’m doing business transactions more than 1 lakh per day. So cannot use saving account and opening current account. I don’t want to condinue my account in this bank. I want to close account and swiping machine. Can you send a persion to dismantle the machine and tell me the procedure to close account. I want to close the account bacuase of your staff deva priya from medavakkam branch, no manager to complaints. If any action is not taken against staff, i’ll file complaints in consumer court. For your kind information today deposited money ₹54900 not yet done. It’s strugged in machine. Have raise the complaints.

Regards,
Bose
Account number: [protected]

Dear sir/madam,

I, chirag ganeshwala, emp id : 129536 working as a cso with textile market branch (Sol id : 301) since oct, 2016.

I have resigned from the post of cso on 1st sep, 2018 since i have applied for us visa. On 29th dec.2018 was my last working day but unfortunately, the visa got rejected on 26th dec, 2018. So i decided to revoke my resignation & on 28th dec, 2018 and same revoke is approved by the my immediate supervisor (Mr. Ramesh patil - bh) on same day. I. E. 28/12/2018 and cluster head also approved the revocation on 29th dec, 2018. But also on 29th dec, 2018 our hr head - mrs. Diana gourge’s last working day. Hence it is not approved in our system.

On 31st dec, 2018 when i tried to log in my system, my all ids were disabled. And we mail marked to hr-manisha tupe & gujarateast circlehr for activate my all ids. On that day 31st dec, 2018 manisha madam confirmed me the said notification reached on 29th dec, 2018 late evening and approved the same on 31st dec, 2018 morning. And already shared the mail to concern person for the activation of my ids.

Despite of that confirmation, she replied me by telecon your ids will activate by 5th dec, 2018.

After that on 5th dec, 2018 suddenly she replied me that you are relieved in the system. They are not bothered about my career.

At present i am availing staff home loan from our bank of rs.24, 65, 000/- & due to releiving from the bank, my salary account got lien marked by them with rs.48, 62, 431.48/-

If i lose the job it will though for me to pay emi and i am the only earning person in my family & this will also affect my financial condition adversely.

Request you to kindly check the issue centrally & help for the same.

Regards,
Chirag ganeshwala

I have a salary account in axis bank which i transfer to some other bank and after that axis bank has freezed my saving account and are continuously debiting from my account for not maintaining the minimum charges. I have gone to nearby branch of axis bank and they too have not helped me and are telling to go to the home branch. My account now showing negative money which is against as per the rules of the rbi but axis bank without any fear of rbi is doing such trouble to its customers and people should stop putting their money in such fraud banks. Axis bank, my contact no is [protected], hope to receive some response from you

Hi my name is rajat sawhney

I have opened a saving account in axis bank [protected] following customer id[protected].
When i have opened a account i have been told that this is 0 balance account and there will be no maintainence charges.
As of now 5000 rs have been debited from my account. For me it is unnecessory charges and im not going to pay for dat.
I want my money back
Whatever d consolidated charges it is please refund it otherwise there is no fun of having a saving account where your savings are not safe.

Refund my money on urgent basis.
Thankyou

Axis bank - pune, baner branch - charged for not maintaining minimum balance. Inspite of given written request over 6 weeks, axis bank, baner branch is not taking any action to refund the amount wrongly charged for not maintaining the minimum balance. Followed over the phone, went personally and discuss with operation manager over phone, send sms to take speedy action to refund the amount. Very casual approach and carelessness shown by bank staff. They are ignoring and had charged amount from my bank account without proper verification. Request you to help further.

Pankaj kulkarni
[protected]

Hi i have credit card with axis bank 13k minimum payment was due on that card i wasnt able to make payment due to loss of registered mobile number so a liem was put on my account[protected]. Concerned department from axis bank asked me to send a mail saying auto debit the minimum amount due and restore back the acocunt. I did the same 13000 was deducted from my account but lien is still not removed, its been 10 days now everyday i call them they say it will be done by the end of day and negative balance will be removed but still it has not been done. Please escalate the process further as it is my salary account and i am facing alot of problems because of that.

Invalid credential

I am mrinmoy dutta. I have a account with axis bank. When i try to register for net banking with my customer id, written on my cheque book, i am getting error message "invalid user details". Please tell me what is invalid credential and how it can be resolved.

Please resolve my problem.

Email :- [protected]@gmail.com

Thank& regards
Mrinmoy dutta

My former employer initiated a salary account with axis bank in 2015 november.in june 2016 i shifted to another organization and requested the fellow, who approached us for account opening, to close the account. He didn't react, as for as i was getting emails. I was unable to close the account and no transactions were made for 18 months. Recently my new employer asked me to open a salary account with axis bank. During the process, i checked the charges with customer care and with the axis employees too. They told that your account is on -115.82, these charges will be levied if you activate now. I agreed and activated and deposited my salary. After 5 days they deducted 3000/- as consolidated charges without information. Is the bank is not liable to ask the customers to close the account if any transactions not been done for a period. For opening the account they will come to feet of the customer, but not for the closing of the account.

The banks can ask the customer, whether they are interested to continue or not. They have registered mobile number and e-mail id.

I am an employee at dps howrah and have been using a salary account at the axis bank at domjur since 5 years. I had gone to this branch issue a chip enabled debit card but due to the unavailability of the cards i was not given a new card. I am a teacher and its not possible for me to take leave and go many times for any service.
Kindly ensure that the concerned authority looks into the matter.

I am writing this with regards to my credit card bill payment. My credit card number is [protected] i recently received a bill of amount rs. 100867.70.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, recently my father died under treatment in apolo finally i disturb financially due to no business in since last 7 months to till date so we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 50% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 months. More than 50% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side. Through mail sri[protected]@gmail.com

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected].

Thanks,
E. Shrinibash rao

On 15-dec 2018, one of the axis customer service women called me and told me about some offers and then they forwarded the call to higher officer that they will tell you more about offers. She informed me about tata aig poilcy and i told her i dont want it but then also she is forcing me to apply for it and you can cancel if you dont want. They also recorded the call. They didn't informed me about the money. Later i came to know that i have been charged 3700 rs. I told one if employee of piplyahaa indore branch but she is not helping and from 7 days i mregularly visiting branch but still my prblm isn't resolved. This is not fairs. I need my money back. My contact no [protected]

Dear team,

I am using axis card in my salary account now card outstanding amount rs 116000 i don't have so much money now i want to settle my card bcz bank block my account now i unable to do any transaction, also whatever amount comes in my account bank will deduct automatically,

Now please help me to settle my card.

Card number - [protected]

Dear sir
I have wrongly transferred rs 12870 to shazab khan axis bank account through my payzapp wallet. I have already informed my home branch axis i. E.. Karol bagh branch but not yet any action has been taken. I have already raised a complaint in payzaap (Hdfc) but they have replied me that amount has been credited to axis bank account holder so we cant do anything now. Plase check the details for fund transfer done by me. Please take neccessary action to refund my money.

My axis bank details
Name: saurabh jindal
Account no. [protected]
Ifsc code: utib0000223
Branch: karol bagh, new delhi

Transfered from payzapp wallet (Hdfc bank)
Wallet phone no. [protected].
Wallet account no. : in[protected]
Payzapp card no.:[protected]

Amount rs 12890
Txn id:[protected]
Date jan9, 2019 11:18am

Wrongly transfered to shazab khan axis bank a/c
A/c no. [protected]
Ifsc code: utib0000223
Branch: karol bagh, new delhi

This txn is done by mistake which can be done by anyone.
Saurabh jindal
+91-[protected]