Axis Bank Complaints & Reviews

Axis Bank has issued a credit card to me but it has showing as invalid details on card to activate and unable to create pin number but bank has charged annual fees, during card issue they have clearly said that the card is lifetime free, there will not be any annual or maintenance fee for life time.

but they have charged now and doing fraud by imposing charges.

I got the pre-approved offer for Credit card
On[protected], I had applied for AXIS BANK My Zone Credit Card with having CIBIL Score of 766 and Credit card holder of SBI, HDFC, ICICI and IndusInd bank (Attached Proof).

And on[protected] Axis bank sends me email stating that my application was rejected stating internal policy. This kind of activity will degrade my CIBIL Score as well as CIBIL report.

What...

Please refund my money Debit my account

Respected sir,
An amount of ₹14500 has been completed by my father at 11:48am
UTR NO:AXIR[protected]
Reference No:PNHVPQ0Q9586
8 hours elapsed but money not credited to my account.
Contacted beneficiary bank (sbi) they said beneficiary cannot complain on transaction, Originating bank i.e, Axis bank has to solve this issue
Beneficiary A/C statement, Transaction Receipt has been attached.
Kindly,
Resolve this issue as soon as possible
Pls. Get the money to beneficiary or originating bank as soon as possible

Respected sir /madam

I have an credit card of axis bank
Card no [protected]. I have used credit card 114187.98rs my credit card limit is 150000 but bank charge me to 254000rs It's been three months now to use the card.

The bank says that I have done it, I did not do that much in the statement.bank Wants to force me to fill this amount. please inquire it

Thanks and regards

Ravi kumar
[protected]

Last Tuesday 5th sep'22 i received a message from axis Bank that credit card allocated to your customer id is freezed due to late payment or non payment. Whereas i have closed my credit card loan amount in month June'22 and other emis and received a NOC for same and bank statement... Yesterday I am unable to do transaction from my account I called to customer support they also said you didn't pay the credit card loan amount.. now i don't understand the from where this new credit loan amount came into the seen ... Currently I have no active loans or emis with axis Bank And without notification how could you freeze my account debit..i have sent an email to [protected]@axisbank.com, [protected]@axisbank.com and Amitabh.[protected]@axisbank.vom with noc screenshot and file also credit card June statement and this month payment to credit card screenshot.

I Pawan Kumar Paswan had a credit card which I had closed on 08/09/2020 but now I am receiving message and calls against dues of credit card bill.I reported to the Axis Bank branch, including Head Office and Customer Care but no one solve my problems. So please help me. Thank You

दिनाक[protected]
सर् नमस्कार।
ऐक्सिस बैंक UTIB0001366 से० 57 गुरुग्राम हरियाणा, में काउंटर नं० 1, 2, 3, 4 पर मौजूद बैंककर्मियों का व्यवहार काम को निपटाने में नहीं होता, ऐसा मेरे साथ कई बार हुआ है।
काम करने के बजाय ये बैंककर्मी काम को टरकाऊँ की बहानेबाज़ी करते हैं और ग्राहक को बैंक से बाहर जाने को मजबूर करते है।
इनका ऐसा मेरा साथ छ बार हुआ है।
आख़री दो बार तो एक महिला बैंककर्मी ने काम करने को टरकाया है। मैने इस मामले में लिखित शिकायत बैक में मौजूद बॉक्स में भी डाली थी। जिसके उत्तर में आजतक मुझे कोई मैसेज नही मिला है।
आखरी बार महिला बैंककर्मी ने बैंक खाते में मेरा ऐड्रेस बदलने में आनाकानी की। मेरे बार बार के आग्रह पर भी महिला बैंककर्मी ने ऐड्रेस चेंज नहीं किया तब मैने महिला बैंककर्मी की शिकायत बैंक मैनेजर से की तब जाकर इसी महिला बैंककर्मी मेरा ऐड्रेस चेंज का काम किया।
ऐड्रेस चेंज के बाद मैने नई बैंक पासबुक की माँग की लेकिन इस महिला बैंककर्मी ने बैंक पासबुक नहीं दी और कई तरह के बहानेबाज़ी करके मुझे बैंक से बाहर जाने को मजबूर किया।

निवेदन है ऐक्सिस बैंक UTIB0001366 से० 57 गुरुग्राम में काउंटर नं० 1, 2, 3, 4 पर मौजूद बैंककर्मियों पर दण्डात्मक कार्यवाही करवाऐं,

शिकायत कर्ता / खाताधाक, हरदत्त सिंह
मोबाइल नं० [protected]
ऐक्सिस बैंक UTIB0001366 Shop No. G 1-3,
Bestech Central Squar, Sec. 57 Gurgaon 122001.
H.N. 1480 1F Sec.57 Gurgaon, Haryana 122003.
दिनांक[protected]

Hi, I am writing this email to let you know that I was levied consolidated charges of 2500+450(GST) on my account on 28th August, when I checked regarding same with bank they stated that this was levied by Groww app for mutual funds SIP, though I kept my account funded the charges were still levied. When I checked same with Groww app they mentioned that they will not levy any charges as such, even last month (july) I was levied same consolidated charges for not funding my account. By though my account was funded in the month of August they still levy the charges, every month deducting 3k is kind of looting the customers. When I reach out to customer relationship manager there is no proper response. Very poor customer service and high charges levied for no reason. I want the money to be refunded as soon as possible and do the needful by concern person.

Hi team,

This is to bring to your notice that axis bank gives all false assurances. Worst customer service. I had applied for BT and topup, until I submit my documents there were more than 10 follow ups continuous calls and txts.After submitting docs none of them bothered to call back and update the status. More over the sales executive (Aliza) gave false assurances. I had asked her 100 times to confirm if the loan can be processed. She had confirmed after checking that she has checked clearly there is no issue and 101% loan will be processed. After verification I did not receive any updates hence I kept calling her and she did not answer my calls. Some other executive is txting me and confirming that she is on leave past 2 days. Later confirming before your application was logged itself the application was rejected.

I would like to escalate this issue to the banking ombudsman. This is not acceptable at all such worst service axis bank has.

Regards,
Ashwini G

Hi Team,

INR 44.02 debited from A/c no. X11632 on[protected]:42:02 IST at TIPS/SCG/NON MCC/06.09.22/ Opodo Prime - Axis Bank

Could you please help me in barring such transactions or I'll be forced to close the account & move to another Banking services.

For this, I have already raised a complaint with SR no. SAK[protected].

Hi,

Name: Vikas
Mobile: [protected]

I have a salary account from Axis Bank, I am getting 5-6 calls from axis bank everyday for asking me to take a lifetime free credit card. I have complained axis bank many times but no one is responded and I am fedup with their calls and now the time to file a case here. If I have a salary account in axis bank doesn't mean I will take credit card from axis bank. I was telling them not interested to take any credit card but still they are calling and harrassing me to take a credit card. you people have only work calling others and making them to take credit card but other people have their own work. Do not call me I am not interested to take the credit card from your bank anymore.

anyways I will close my account in axis bank receiving such worst type of calls and service is helpless.

Please help me out in this.

Regards,
Vikas G.

Actually I don't have a credit card. Why the bank has charged 1247/- BRN card charges . And they charged 2times in a month 1247/- worrest service. Why they are debit money from my account without proper intimation.

Despite having tried multiple times via Phone banking method and Axis Bank ATM method, I still could not generate a pin for my credit card. This happened once before as well. I am fed up and unsatisfied with Axis Bank Services.
I would appreciate some help as soon as possible.

I applied for Credit trough Online but still didn't get any update regarding Status of Credit Card. Eventhough all document were verifies online. Please Verify the Issue and resolve on an urgent base.

I received a call from axis bank employee regarding increase in credit card limit, and he told me to follow some instructions. After following them axis bank have sent me another credit card of same credit limit but now I’ve to pay for charges on both the credit cards, his employee ID is[protected]

My father, Mr. Ashok Kumar Maurya (EX Indian Navy) resident of Varanasi, is getting threat calls from 2 numbers[protected] and [protected]). Multiple calls are coming from these 2 numbers saying he has loan due in Axis bank Noida and he has to pay it which is totally false and absurd.
daily he is getting call 20-30 times from these numbers with abusive and foul language.

From 05/09/2022 to 08/09/2022 he is getting calls from[protected] and [protected] number. Please help him as he is a high BP patient and having issue with these abusive calls.

Dear Nodal Officer,

This is Resha Patil, once a priority customer of your bank having Customer ID[protected]. With great regret and pain it is to register a complaint against the branch manager of Manesar branch for his misconduct and harassment. I am taking this step as this is the second time he missbehaved and humiliated me.

I visited the branch on 31st Aug 2022 to operate my locker. I knew that my locker rent was overdue and we were contacting bank officer on duty Mr. Rajeev from 17th Aug 2022 to know the alternative mode of payments (Cheque/online/cash) to clear the dues, as my savings account was negative due to a lien applied on it. Every time we received a response from Mr. Rajeev such as I will get back to you or I have sent an email to the concerned person/department and will inform you once I receive the reply, however we did not receive the same. Meanwhile we cleared all the loan dues on 27th Aug 2022 but still lien was not cleared from the bank side till 3rd Sep 2022 so we had to look for other modes of payment to clear the locker dues. On 31st Aug before visiting the branch my husband contacted Mr. Rajeev again, when he informed him that I can make cash payments.

However, when I reached the branch and was discussing with Mr. Rajeev, suddenly the branch manager came in and instructed the officer not to take a payment or allow me to operate the locker. He started shouting at me in front of the whole crowd and staff saying this happened last year too and now you have to surrender your locker, we will not accept rent in any other mode. He started humiliating me in front of everyone saying, Why have you not cleared the loan dues? I showed him all the receipts/ transaction details of clearing the loan, still he said I don't believe this until the account is cleared of lien. Furthermore he called the recovery agent who was involved in loan settlement and started asking him who are you? How much was the loan due? Why was it settled for a 40K payment? etc. After the confirmation from him and seeing the settlement letter, payment receipt of the loan, still he said I don't accept this, I don't know this recovery agent as he is not an employee of the bank and anyone can generate such proof, I won't allow you to operate the locker. I told him I have cleared all the loan dues, I am ready to pay all the dues of the locker in any mode of payment but he wanted to humiliate me badly so he started talking nonsense, even if you have made the payment, why was it overdue? Why was your account negative? etc.
I explained to him that I have come travelling 110Km, today is Ganapati festival day and I am supposed to travel back for the same. I was literally pleading with him but he was having some grudges on me I guess. I was feeling humiliated, helpless and started crying but still he made me sit for 3 hrs. All the staff including peon were feeling guilty and expressing sympathy with me, but they were helpless and bound to order by the boss.

In this whole scene there was no direct involvement of the manager but after watching me he intentionally came out from his cabin and started intervening. Secondly he doesn't have any right to humiliate me or any customer in public. There was no direct connection with my other relations/transaction with the bank and locker but still he missbehaved and disgraced me. It was just 5 min work but still why did he make me sit for 3 Hrs? Later I came to know about very easy and open to all online payment mode to clear the locker dues but then why they did this drama??? Why was he forcing me to surrender the locker??? Whole staff was feeling ashamed for such a pity behaviour and Mr. Rajeev said sorry to me many times but the damage was done by the shameless manager. He was still laughing and giving me looks. You can check this whole drama recorded on the CCTV camera of the branch.

I was a priority customer of your bank and this is the way your senior employee is treating me again and again. I demand strict action against him. Also we want to close my savings account, my husband's savings account, Our joint account, all my savings and policies with the bank, and the demat account of my husband and me. Please send me the details of the closure process and transfer of shares from the axis demat account to our demat account with another bank. I don't want to face such a humiliation again or keep any relation with such an unprofessional bank.

I expect quick and strict action on this matter.

Prof. Resha Patil
B.Arch M.Arch (Urban Design) IGBC-AP
Architect, Urban Designer, Green Building Consultant
+91 [protected]

This is regarding the UPI transactions which I did on 31st August 2022 and 3rd September 2023 of Rs. 20, 000 each via GPAY.
The transaction got successful from my end and the amount got debited from my savings bank account (HDFC) but the merchant didn't receive the amount in his account.

The HDFC bank confirmed amount is debited and deposited to account as below which is not merchant account. Though Mrechant has Axis bank UPI ID.

Beneficiary Bank: Axis Bank
Beneficiary Account No. : ***********2063
Beneficiary IFSC: UTIB0000000

GPAY has recommended to connect with HDFC bank and file chargeback.
HDFC bank suggested to connect with this account holder for more details.

Please help me in getting my money back into my HDFC bank account.

The transaction details have been attached for your reference.

I resigned from my services with Axis on 26th August 2022. I haven't received my relieving letter yet. Also, on the Tsrdarashaw portal, exit management states - No Access. Sorry, this module is not active for you.

Regards,
Jeetan Lotwani