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Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
Complaints 13009
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Axis Bank reviews & complaints page 29

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P
prabhu01234
from Mehsana, Gujarat
Sep 16, 2022
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On 15 Sep 2022, i tried to pay axis bank credit card bill from hdfc bank credit card. Rs 8000/- twice debited from my hdfc credit cart but not credited in axis bank credit card.
Axis Bank customer support has been notified about the posted complaint.
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    D
    Dr. Ajay Tripathi
    from Mumbai, Maharashtra
    Sep 15, 2022
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    Dear Bank

    Pls see my Credit card application number C1-[protected]-C1

    It's long passed TOT
    more than 15 days passed
    No decision has been taken

    Pls do needful and accept it as i have a high Cibil score, high income of more than 1 lakh per month and 12 lakh per annum

    Doctor by occupation works in multinational hospital

    What else you want?
    All my online offer i want to avail and shall spend a lot, but you guys not issuing card

    Pls do needful
    Axis Bank customer support has been notified about the posted complaint.
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      A
      arun5621
      from chennai, Tamil Nadu
      Sep 14, 2022
      Resolved
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      Resolved

      Address: no 3/977 bharathiyar street mettukuppam chennai

      I have savings account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance sum of -7068.56. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
      This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks

      my contact number [protected]
      Oct 24, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Sep 14, 2022
      Updated by arun5621
      worst service
      Verified Support
      Sep 23, 2022
      Axis Bank Customer Care's response
      Hi Arun, we have raised your concern via SR number[protected] and shall be responded shortly. Regards, Team Axis Bank
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        F
        Faizan Khaniya
        Sep 14, 2022
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        Address: MUMBAI

        I Am Working in this Company (QUESS CORP LTD) as AXIS FLIPKART PICKUP AGENT
        Name: KHANIYA FAIZAN
        My ID : QS2280276

        Company Paid My Salary is 1034 Rs and An actual Amount company need to pay is 4200+ Rs.

        Plzzz Help Me, My 3200/- Something Amount has been Stuck... Plzzz Try to Provide me that Amount from My company
        Axis Bank customer support has been notified about the posted complaint.
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          M
          mansi arekar
          Sep 13, 2022
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          Hi Mansi Manohar Arekar here, I was employee in axis Bank My employee ID 348547. My last day was in axis is 29 July 2022, the 45 days has been completed to receive my FNF and relieving letter. But i didn't received any mail regarding this. Kindly update me
          Thanks and regards
          Axis Bank customer support has been notified about the posted complaint.
          Mine also same situation not received till now whom to contact any idea??
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            S
            Shahenshahalam311
            from Delhi, Delhi
            Sep 13, 2022
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            Mene axis bank ka credit card apply kara tha . Wo document collect ka status ara tha lekin mere pass koi bhi banda collect kerne ke liye nhi aya . Aur automatic mera card banke taiyar hogya aur agle weak me flipkart ke option ne card no. Show hone laga. Uske kuch din bad card delivery ke liye aya hoga lekin wo delivered nhi ho paya . Jab card mujhe mila nhi . Na wo activate hua na uska pin bna to me fees aur badhte hue charges pay kiyu karun . Axis bank wale bol rahe hai ki pay kerna hoga.
            Lekin RBI Ki guidelines ke khilaf hai jab tab mera card delivered + activate nhi ho jata jab tab me koi bhi charge nhi pay ker sakta yeh law hai . Aur mera yeh log cibil bhi khrab ker rahe hai … dear sir ap say guzarish h ki mere card ka charge hta ke delivered kren werna band kare aur mera cibil khrab na ho … thanks
            Axis Bank customer support has been notified about the posted complaint.
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              S
              Sivanandam Kumar
              Sep 13, 2022
              Resolved
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              Resolved

              Address: [email protected]

              On 12.09.2022 We receive Message for Axis Bank bank Credit Card Statement 295 .
              Name : Sivanandam. K
              Ph: [protected]
              Mail Id : [protected]@gmail.com

              Last month Call from Axis Bank, 2 or More Person Continuosly call me for Credit Card Upgradation that Time I Inform to All Person Dont Send the new Card . That time Emp Code[protected] this person says, only for your card Upgarde No New Card issue you and any charges is not deductable from your account told Then Only I follow the procedures to upgarde my card but Axis Send the new card

              I am not accept that card I returned it, Then

              How Can i pay this amount ? I am Not Responsible for that card

              Please rectify and Cancel this Payment request

              I didn't get the card

              Please block the Axis Bank Neo Card
              Oct 24, 2022
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 23, 2022
              Axis Bank Customer Care's response
              Hi Sivanandam, we request you to contact our Phone Banking Center on [protected]/[protected] and our executive will assist you further in the referred matter. Regards, Team Axis Bank
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                T
                Thimmarayappa
                from Guruvayur, Kerala
                Sep 13, 2022
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                Address: Bangalore indiranagar
                Website: consumercomplaints.in

                Axis Bank has issued a credit card to me but it has showing as invalid details on card to activate and unable to create pin number but bank has charged annual fees, during card issue they have clearly said that the card is lifetime free, there will not be any annual or maintenance fee for life time.

                but they have charged now and doing fraud by imposing charges.
                Axis Bank customer support has been notified about the posted complaint.
                Sep 13, 2022
                Updated by Thimmarayappa
                block list the bank and cancel the registration of bank Axis bank. it is making fraudulent.
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                  M
                  Mohd Tabrej Alam
                  Sep 13, 2022
                  Resolved
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                  Resolved

                  Credit card application rejected with no reason mentioned

                  I got the pre-approved offer for Credit card
                  On[protected], I had applied for AXIS BANK My Zone Credit Card with having CIBIL Score of 766 and Credit card holder of SBI, HDFC, ICICI and IndusInd bank (Attached Proof).

                  And on[protected] Axis bank sends me email stating that my application was rejected stating internal policy. This kind of activity will degrade my CIBIL Score as well as CIBIL report.

                  What...
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                  J
                  Jyotipriya kuanar
                  Sep 13, 2022
                  Resolved
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                  Resolved

                  Address: Anandapur
                  Website: One assist service

                  Please refund my money Debit my account
                  Oct 24, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 23, 2022
                  Axis Bank Customer Care's response
                  Hi Jyotipriya, we request you to share the registered contact details for further assistance in the referred matter. Regards, Team Axis Bank
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                    T
                    Teja Subhash
                    Sep 12, 2022
                    Resolved
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                    Resolved

                    Website: axisbank.com

                    Respected sir,
                    An amount of ₹14500 has been completed by my father at 11:48am
                    UTR NO:AXIR[protected]
                    Reference No:PNHVPQ0Q9586
                    8 hours elapsed but money not credited to my account.
                    Contacted beneficiary bank (sbi) they said beneficiary cannot complain on transaction, Originating bank i.e, Axis bank has to solve this issue
                    Beneficiary A/C statement, Transaction Receipt has been attached.
                    Kindly,
                    Resolve this issue as soon as possible
                    Pls. Get the money to beneficiary or originating bank as soon as possible
                    Sep 13, 2022
                    Complaint marked as Resolved 
                    Credited after 11 hours
                    Axis Bank customer support has been notified about the posted complaint.
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                      R
                      ravi kumar 6373
                      Sep 12, 2022
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                      Address: Axis bank

                      Respected sir /madam

                      I have an credit card of axis bank
                      Card no [protected]. I have used credit card 114187.98rs my credit card limit is 150000 but bank charge me to 254000rs It's been three months now to use the card.

                      The bank says that I have done it, I did not do that much in the statement.bank Wants to force me to fill this amount. please inquire it

                      Thanks and regards

                      Ravi kumar
                      [protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        W
                        W Mona
                        from Hyderabad, Telangana
                        Sep 12, 2022
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                        Last Tuesday 5th sep'22 i received a message from axis Bank that credit card allocated to your customer id is freezed due to late payment or non payment. Whereas i have closed my credit card loan amount in month June'22 and other emis and received a NOC for same and bank statement... Yesterday I am unable to do transaction from my account I called to customer support they also said you didn't pay the credit card loan amount.. now i don't understand the from where this new credit loan amount came into the seen ... Currently I have no active loans or emis with axis Bank And without notification how could you freeze my account debit..i have sent an email to [protected]@axisbank.com, [protected]@axisbank.com and Amitabh.[protected]@axisbank.vom with noc screenshot and file also credit card June statement and this month payment to credit card screenshot.
                        Sep 13, 2022
                        Complaint marked as Resolved 
                        From Hyderabad Kukatpally Manager called me and helped me to resolver my issue
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 23, 2022
                        Axis Bank Customer Care's response
                        Hi Mona, we request you to share the registered contact details for further assistance in the referred matter. Regards, Team Axis Bank
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                          P
                          pawanpaswan
                          from Barrackpore, West Bengal
                          Sep 11, 2022
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                          Address: Jagatdal

                          I Pawan Kumar Paswan had a credit card which I had closed on 08/09/2020 but now I am receiving message and calls against dues of credit card bill.I reported to the Axis Bank branch, including Head Office and Customer Care but no one solve my problems. So please help me. Thank You
                          Axis Bank customer support has been notified about the posted complaint.
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                            Hardutt Singh Bhatotia
                            Sep 11, 2022
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                            दिनाक[protected]
                            सर् नमस्कार।
                            ऐक्सिस बैंक UTIB0001366 से० 57 गुरुग्राम हरियाणा, में काउंटर नं० 1, 2, 3, 4 पर मौजूद बैंककर्मियों का व्यवहार काम को निपटाने में नहीं होता, ऐसा मेरे साथ कई बार हुआ है।
                            काम करने के बजाय ये बैंककर्मी काम को टरकाऊँ की बहानेबाज़ी करते हैं और ग्राहक को बैंक से बाहर जाने को मजबूर करते है।
                            इनका ऐसा मेरा साथ छ बार हुआ है।
                            आख़री दो बार तो एक महिला बैंककर्मी ने काम करने को टरकाया है। मैने इस मामले में लिखित शिकायत बैक में मौजूद बॉक्स में भी डाली थी। जिसके उत्तर में आजतक मुझे कोई मैसेज नही मिला है।
                            आखरी बार महिला बैंककर्मी ने बैंक खाते में मेरा ऐड्रेस बदलने में आनाकानी की। मेरे बार बार के आग्रह पर भी महिला बैंककर्मी ने ऐड्रेस चेंज नहीं किया तब मैने महिला बैंककर्मी की शिकायत बैंक मैनेजर से की तब जाकर इसी महिला बैंककर्मी मेरा ऐड्रेस चेंज का काम किया।
                            ऐड्रेस चेंज के बाद मैने नई बैंक पासबुक की माँग की लेकिन इस महिला बैंककर्मी ने बैंक पासबुक नहीं दी और कई तरह के बहानेबाज़ी करके मुझे बैंक से बाहर जाने को मजबूर किया।

                            निवेदन है ऐक्सिस बैंक UTIB0001366 से० 57 गुरुग्राम में काउंटर नं० 1, 2, 3, 4 पर मौजूद बैंककर्मियों पर दण्डात्मक कार्यवाही करवाऐं,

                            शिकायत कर्ता / खाताधाक, हरदत्त सिंह
                            मोबाइल नं० [protected]
                            ऐक्सिस बैंक UTIB0001366 Shop No. G 1-3,
                            Bestech Central Squar, Sec. 57 Gurgaon 122001.
                            H.N. 1480 1F Sec.57 Gurgaon, Haryana 122003.
                            दिनांक[protected]
                            Axis Bank customer support has been notified about the posted complaint.
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                              R
                              Ranjana Devi B
                              Sep 11, 2022
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                              Address: Gangavathi

                              Hi, I am writing this email to let you know that I was levied consolidated charges of 2500+450(GST) on my account on 28th August, when I checked regarding same with bank they stated that this was levied by Groww app for mutual funds SIP, though I kept my account funded the charges were still levied. When I checked same with Groww app they mentioned that they will not levy any charges as such, even last month (july) I was levied same consolidated charges for not funding my account. By though my account was funded in the month of August they still levy the charges, every month deducting 3k is kind of looting the customers. When I reach out to customer relationship manager there is no proper response. Very poor customer service and high charges levied for no reason. I want the money to be refunded as soon as possible and do the needful by concern person.
                              Axis Bank customer support has been notified about the posted complaint.
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                                A
                                Ashwinig 414
                                Sep 9, 2022
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                                Hi team,

                                This is to bring to your notice that axis bank gives all false assurances. Worst customer service. I had applied for BT and topup, until I submit my documents there were more than 10 follow ups continuous calls and txts.After submitting docs none of them bothered to call back and update the status. More over the sales executive (Aliza) gave false assurances. I had asked her 100 times to confirm if the loan can be processed. She had confirmed after checking that she has checked clearly there is no issue and 101% loan will be processed. After verification I did not receive any updates hence I kept calling her and she did not answer my calls. Some other executive is txting me and confirming that she is on leave past 2 days. Later confirming before your application was logged itself the application was rejected.

                                I would like to escalate this issue to the banking ombudsman. This is not acceptable at all such worst service axis bank has.

                                Regards,
                                Ashwini G
                                Axis Bank customer support has been notified about the posted complaint.
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                                  S
                                  Shitanshu_90
                                  from Noida, Uttar Pradesh
                                  Sep 9, 2022
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                                  Hi Team,

                                  INR 44.02 debited from A/c no. X11632 on[protected]:42:02 IST at TIPS/SCG/NON MCC/06.09.22/ Opodo Prime - Axis Bank

                                  Could you please help me in barring such transactions or I'll be forced to close the account & move to another Banking services.

                                  For this, I have already raised a complaint with SR no. SAK[protected].
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    vikas9005
                                    Sep 9, 2022
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                                    Hi,

                                    Name: Vikas
                                    Mobile: [protected]

                                    I have a salary account from Axis Bank, I am getting 5-6 calls from axis bank everyday for asking me to take a lifetime free credit card. I have complained axis bank many times but no one is responded and I am fedup with their calls and now the time to file a case here. If I have a salary account in axis bank doesn't mean I will take credit card from axis bank. I was telling them not interested to take any credit card but still they are calling and harrassing me to take a credit card. you people have only work calling others and making them to take credit card but other people have their own work. Do not call me I am not interested to take the credit card from your bank anymore.

                                    anyways I will close my account in axis bank receiving such worst type of calls and service is helpless.

                                    Please help me out in this.

                                    Regards,
                                    Vikas G.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Sep 19, 2022
                                    Updated by vikas9005
                                    I am still getting calls from axis bank
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                                      S
                                      suryam sanga
                                      Sep 8, 2022
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                                      Address: Hyderabad

                                      Actually I don't have a credit card. Why the bank has charged 1247/- BRN card charges . And they charged 2times in a month 1247/- worrest service. Why they are debit money from my account without proper intimation.
                                      Axis Bank customer support has been notified about the posted complaint.
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