Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Apr 16, 2026
Complaints 13013
Resolved
6562
Unresolved
6451
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 29

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manakshrag
Sep 19, 2022
Report
Copy

I would like to inform you that I am getting too many calls in a day on daily basis from AXIS Bank regarding personal loan through IVRS. Hope you people understand and stop calling me from now onwards. I do not want any loans.

Kindly remove my number +91-[[protected]) from your database. Hoping that I do not to get any call from AXIS Bank for personal loan.
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2022
Axis Bank Customer Care's response
Hi, we request you to share the numbers from which the calls are received for further assistance. Regards, Team Axis Bank
Oct 03, 2022
Updated by Manakshrag
I immediately block the numbers moment i get the calls regarding the personal loan. Henceforth I will make a note of the number and let you know.
Oct 10, 2022
Updated by Manakshrag
Hi,

Please find the incoming number --[protected] from where I received the call just now. This is prerecorded announcement. Kindly remove my number from your database so that I don't receive any calls in future.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vikas9005
    Sep 19, 2022
    Resolved
    Report
    Copy
    Resolved

    Dear Axis bank,

    I am writing this second time on this platform, I am getting spam calls from axis bank regarding credit cards and personal loans 5-6 times a day which I am not interested in. Do your work who needs loan not who are not interested. Worst bank I have not seen these type of calls from any bank. do not make calls and do not disturb me If I need a loan I will contact to you. You have only work to make money from account holders by spamming them but I have lot of work to do.

    My Name: Vikas Goddubarla
    Mobile: [protected].
    Oct 24, 2022
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 20, 2022
    Axis Bank Customer Care's response
    Hi, we request you to share the numbers from which the calls are received for further assistance in the referred matter. Regards, Team Axis Bank
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Siddheshwar Ruikar
      Sep 18, 2022
      Resolved
      Report
      Copy
      Resolved

      Address: CBD Belapur

      Current Account closing experience very bad Worst bank I have ever seen. I really faced harassment in loan closing & account closing procedure
      Oct 22, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 20, 2022
      Axis Bank Customer Care's response
      Hi Siddheshwar, we request you to share your registered contact details for further assistance in the referred matter. Regards, Team Axis Bank
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Modani
        Sep 18, 2022
        Report
        Copy

        My credit card has been blocked at mastercard secure code merchant while doing online payment, it says incorrect details entered, but everything was correct.
        I am unable to use my credit card .
        It says to unblock send OPN 4digit credit card to 5676798 but its not working
        I called axis customer care but they dont have a clue and said everything is fine,
        Please help
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          prabhu01234
          from Mehsana, Gujarat
          Sep 16, 2022
          Report
          Copy

          On 15 Sep 2022, i tried to pay axis bank credit card bill from hdfc bank credit card. Rs 8000/- twice debited from my hdfc credit cart but not credited in axis bank credit card.
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dr. Ajay Tripathi
            from Mumbai, Maharashtra
            Sep 15, 2022
            Report
            Copy

            Dear Bank

            Pls see my Credit card application number C1-[protected]-C1

            It's long passed TOT
            more than 15 days passed
            No decision has been taken

            Pls do needful and accept it as i have a high Cibil score, high income of more than 1 lakh per month and 12 lakh per annum

            Doctor by occupation works in multinational hospital

            What else you want?
            All my online offer i want to avail and shall spend a lot, but you guys not issuing card

            Pls do needful
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              arun5621
              from chennai, Tamil Nadu
              Sep 14, 2022
              Resolved
              Report
              Copy
              Resolved

              Address: no 3/977 bharathiyar street mettukuppam chennai

              I have savings account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance sum of -7068.56. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
              This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks

              my contact number [protected]
              Oct 24, 2022
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Sep 14, 2022
              Updated by arun5621
              worst service
              Verified Support
              Sep 23, 2022
              Axis Bank Customer Care's response
              Hi Arun, we have raised your concern via SR number[protected] and shall be responded shortly. Regards, Team Axis Bank
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                F
                Faizan Khaniya
                Sep 14, 2022
                Report
                Copy

                Address: MUMBAI

                I Am Working in this Company (QUESS CORP LTD) as AXIS FLIPKART PICKUP AGENT
                Name: KHANIYA FAIZAN
                My ID : QS2280276

                Company Paid My Salary is 1034 Rs and An actual Amount company need to pay is 4200+ Rs.

                Plzzz Help Me, My 3200/- Something Amount has been Stuck... Plzzz Try to Provide me that Amount from My company
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  mansi arekar
                  Sep 13, 2022
                  Report
                  Copy

                  Hi Mansi Manohar Arekar here, I was employee in axis Bank My employee ID 348547. My last day was in axis is 29 July 2022, the 45 days has been completed to receive my FNF and relieving letter. But i didn't received any mail regarding this. Kindly update me
                  Thanks and regards
                  Axis Bank customer support has been notified about the posted complaint.
                  Mine also same situation not received till now whom to contact any idea??
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shahenshahalam311
                    from Delhi, Delhi
                    Sep 13, 2022
                    Report
                    Copy

                    Mene axis bank ka credit card apply kara tha . Wo document collect ka status ara tha lekin mere pass koi bhi banda collect kerne ke liye nhi aya . Aur automatic mera card banke taiyar hogya aur agle weak me flipkart ke option ne card no. Show hone laga. Uske kuch din bad card delivery ke liye aya hoga lekin wo delivered nhi ho paya . Jab card mujhe mila nhi . Na wo activate hua na uska pin bna to me fees aur badhte hue charges pay kiyu karun . Axis bank wale bol rahe hai ki pay kerna hoga.
                    Lekin RBI Ki guidelines ke khilaf hai jab tab mera card delivered + activate nhi ho jata jab tab me koi bhi charge nhi pay ker sakta yeh law hai . Aur mera yeh log cibil bhi khrab ker rahe hai … dear sir ap say guzarish h ki mere card ka charge hta ke delivered kren werna band kare aur mera cibil khrab na ho … thanks
                    Axis Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sivanandam Kumar
                      Sep 13, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: [email protected]

                      On 12.09.2022 We receive Message for Axis Bank bank Credit Card Statement 295 .
                      Name : Sivanandam. K
                      Ph: [protected]
                      Mail Id : [protected]@gmail.com

                      Last month Call from Axis Bank, 2 or More Person Continuosly call me for Credit Card Upgradation that Time I Inform to All Person Dont Send the new Card . That time Emp Code[protected] this person says, only for your card Upgarde No New Card issue you and any charges is not deductable from your account told Then Only I follow the procedures to upgarde my card but Axis Send the new card

                      I am not accept that card I returned it, Then

                      How Can i pay this amount ? I am Not Responsible for that card

                      Please rectify and Cancel this Payment request

                      I didn't get the card

                      Please block the Axis Bank Neo Card
                      Oct 24, 2022
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 23, 2022
                      Axis Bank Customer Care's response
                      Hi Sivanandam, we request you to contact our Phone Banking Center on [protected]/[protected] and our executive will assist you further in the referred matter. Regards, Team Axis Bank
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Thimmarayappa
                        from Guruvayur, Kerala
                        Sep 13, 2022
                        Report
                        Copy

                        Address: Bangalore indiranagar
                        Website: consumercomplaints.in

                        Axis Bank has issued a credit card to me but it has showing as invalid details on card to activate and unable to create pin number but bank has charged annual fees, during card issue they have clearly said that the card is lifetime free, there will not be any annual or maintenance fee for life time.

                        but they have charged now and doing fraud by imposing charges.
                        Axis Bank customer support has been notified about the posted complaint.
                        Sep 13, 2022
                        Updated by Thimmarayappa
                        block list the bank and cancel the registration of bank Axis bank. it is making fraudulent.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mohd Tabrej Alam
                          Sep 13, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Credit card application rejected with no reason mentioned

                          I got the pre-approved offer for Credit card
                          On[protected], I had applied for AXIS BANK My Zone Credit Card with having CIBIL Score of 766 and Credit card holder of SBI, HDFC, ICICI and IndusInd bank (Attached Proof).

                          And on[protected] Axis bank sends me email stating that my application was rejected stating internal policy. This kind of activity will degrade my CIBIL Score as well as CIBIL report.

                          What...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          J
                          Jyotipriya kuanar
                          Sep 13, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Anandapur
                          Website: One assist service

                          Please refund my money Debit my account
                          Oct 24, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 23, 2022
                          Axis Bank Customer Care's response
                          Hi Jyotipriya, we request you to share the registered contact details for further assistance in the referred matter. Regards, Team Axis Bank
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            Teja Subhash
                            Sep 12, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Website: axisbank.com

                            Respected sir,
                            An amount of ₹14500 has been completed by my father at 11:48am
                            UTR NO:AXIR[protected]
                            Reference No:PNHVPQ0Q9586
                            8 hours elapsed but money not credited to my account.
                            Contacted beneficiary bank (sbi) they said beneficiary cannot complain on transaction, Originating bank i.e, Axis bank has to solve this issue
                            Beneficiary A/C statement, Transaction Receipt has been attached.
                            Kindly,
                            Resolve this issue as soon as possible
                            Pls. Get the money to beneficiary or originating bank as soon as possible
                            Sep 13, 2022
                            Complaint marked as Resolved 
                            Credited after 11 hours
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              ravi kumar 6373
                              Sep 12, 2022
                              Report
                              Copy

                              Address: Axis bank

                              Respected sir /madam

                              I have an credit card of axis bank
                              Card no [protected]. I have used credit card 114187.98rs my credit card limit is 150000 but bank charge me to 254000rs It's been three months now to use the card.

                              The bank says that I have done it, I did not do that much in the statement.bank Wants to force me to fill this amount. please inquire it

                              Thanks and regards

                              Ravi kumar
                              [protected]
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                W
                                W Mona
                                from Hyderabad, Telangana
                                Sep 12, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Last Tuesday 5th sep'22 i received a message from axis Bank that credit card allocated to your customer id is freezed due to late payment or non payment. Whereas i have closed my credit card loan amount in month June'22 and other emis and received a NOC for same and bank statement... Yesterday I am unable to do transaction from my account I called to customer support they also said you didn't pay the credit card loan amount.. now i don't understand the from where this new credit loan amount came into the seen ... Currently I have no active loans or emis with axis Bank And without notification how could you freeze my account debit..i have sent an email to [protected]@axisbank.com, [protected]@axisbank.com and Amitabh.[protected]@axisbank.vom with noc screenshot and file also credit card June statement and this month payment to credit card screenshot.
                                Sep 13, 2022
                                Complaint marked as Resolved 
                                From Hyderabad Kukatpally Manager called me and helped me to resolver my issue
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 23, 2022
                                Axis Bank Customer Care's response
                                Hi Mona, we request you to share the registered contact details for further assistance in the referred matter. Regards, Team Axis Bank
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  pawanpaswan
                                  from Barrackpore, West Bengal
                                  Sep 11, 2022
                                  Report
                                  Copy

                                  Address: Jagatdal

                                  I Pawan Kumar Paswan had a credit card which I had closed on 08/09/2020 but now I am receiving message and calls against dues of credit card bill.I reported to the Axis Bank branch, including Head Office and Customer Care but no one solve my problems. So please help me. Thank You
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Hardutt Singh Bhatotia
                                    Sep 11, 2022
                                    Report
                                    Copy

                                    दिनाक[protected]
                                    सर् नमस्कार।
                                    ऐक्सिस बैंक UTIB0001366 से० 57 गुरुग्राम हरियाणा, में काउंटर नं० 1, 2, 3, 4 पर मौजूद बैंककर्मियों का व्यवहार काम को निपटाने में नहीं होता, ऐसा मेरे साथ कई बार हुआ है।
                                    काम करने के बजाय ये बैंककर्मी काम को टरकाऊँ की बहानेबाज़ी करते हैं और ग्राहक को बैंक से बाहर जाने को मजबूर करते है।
                                    इनका ऐसा मेरा साथ छ बार हुआ है।
                                    आख़री दो बार तो एक महिला बैंककर्मी ने काम करने को टरकाया है। मैने इस मामले में लिखित शिकायत बैक में मौजूद बॉक्स में भी डाली थी। जिसके उत्तर में आजतक मुझे कोई मैसेज नही मिला है।
                                    आखरी बार महिला बैंककर्मी ने बैंक खाते में मेरा ऐड्रेस बदलने में आनाकानी की। मेरे बार बार के आग्रह पर भी महिला बैंककर्मी ने ऐड्रेस चेंज नहीं किया तब मैने महिला बैंककर्मी की शिकायत बैंक मैनेजर से की तब जाकर इसी महिला बैंककर्मी मेरा ऐड्रेस चेंज का काम किया।
                                    ऐड्रेस चेंज के बाद मैने नई बैंक पासबुक की माँग की लेकिन इस महिला बैंककर्मी ने बैंक पासबुक नहीं दी और कई तरह के बहानेबाज़ी करके मुझे बैंक से बाहर जाने को मजबूर किया।

                                    निवेदन है ऐक्सिस बैंक UTIB0001366 से० 57 गुरुग्राम में काउंटर नं० 1, 2, 3, 4 पर मौजूद बैंककर्मियों पर दण्डात्मक कार्यवाही करवाऐं,

                                    शिकायत कर्ता / खाताधाक, हरदत्त सिंह
                                    मोबाइल नं० [protected]
                                    ऐक्सिस बैंक UTIB0001366 Shop No. G 1-3,
                                    Bestech Central Squar, Sec. 57 Gurgaon 122001.
                                    H.N. 1480 1F Sec.57 Gurgaon, Haryana 122003.
                                    दिनांक[protected]
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Ranjana Devi B
                                      Sep 11, 2022
                                      Report
                                      Copy

                                      Address: Gangavathi

                                      Hi, I am writing this email to let you know that I was levied consolidated charges of 2500+450(GST) on my account on 28th August, when I checked regarding same with bank they stated that this was levied by Groww app for mutual funds SIP, though I kept my account funded the charges were still levied. When I checked same with Groww app they mentioned that they will not levy any charges as such, even last month (july) I was levied same consolidated charges for not funding my account. By though my account was funded in the month of August they still levy the charges, every month deducting 3k is kind of looting the customers. When I reach out to customer relationship manager there is no proper response. Very poor customer service and high charges levied for no reason. I want the money to be refunded as soon as possible and do the needful by concern person.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit