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Axis Bank Complaints & Reviews

2.6
Updated: May 25, 2026
Complaints 13015
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6562
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Axis Bank reviews & complaints page 29

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K
kiran 6319
from Hyderabad, Telangana
Sep 21, 2022
Resolved
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Address: 10-5-779/2/B, North lalaguda, thukaram gate

Hi All,

Without my acknowledgement money deducted from my account. Can u please resolve this issue ASAP.

Thanks & Regards,
Y. Rama devi,
ph- [protected].
Oct 28, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2022
Axis Bank Customer Care's response
Hi, we request you to refer to the following link: https://application.axisbank.co.in/FeesAndChargeMaster/FeesAndCharges.aspx for more information on the referred topic. Regards, Team Axis Bank
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    C
    Chandubalu224
    Sep 21, 2022
    Resolved
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    Address: Amberpet Hyderabad

    Axis bank has deducted an amount of 3509 with an additional GST of 631 total of 4142 rs as a consolidated charges from my account kindly refund the amount which has been deducted.
    Oct 28, 2022
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 27, 2022
    Axis Bank Customer Care's response
    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      M
      Manakshrag
      Sep 19, 2022
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      I would like to inform you that I am getting too many calls in a day on daily basis from AXIS Bank regarding personal loan through IVRS. Hope you people understand and stop calling me from now onwards. I do not want any loans.

      Kindly remove my number +91-[[protected]) from your database. Hoping that I do not to get any call from AXIS Bank for personal loan.
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 20, 2022
      Axis Bank Customer Care's response
      Hi, we request you to share the numbers from which the calls are received for further assistance. Regards, Team Axis Bank
      Oct 03, 2022
      Updated by Manakshrag
      I immediately block the numbers moment i get the calls regarding the personal loan. Henceforth I will make a note of the number and let you know.
      Oct 10, 2022
      Updated by Manakshrag
      Hi,

      Please find the incoming number --[protected] from where I received the call just now. This is prerecorded announcement. Kindly remove my number from your database so that I don't receive any calls in future.
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        V
        vikas9005
        Sep 19, 2022
        Resolved
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        Dear Axis bank,

        I am writing this second time on this platform, I am getting spam calls from axis bank regarding credit cards and personal loans 5-6 times a day which I am not interested in. Do your work who needs loan not who are not interested. Worst bank I have not seen these type of calls from any bank. do not make calls and do not disturb me If I need a loan I will contact to you. You have only work to make money from account holders by spamming them but I have lot of work to do.

        My Name: Vikas Goddubarla
        Mobile: [protected].
        Oct 24, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 20, 2022
        Axis Bank Customer Care's response
        Hi, we request you to share the numbers from which the calls are received for further assistance in the referred matter. Regards, Team Axis Bank
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          S
          Siddheshwar Ruikar
          Sep 18, 2022
          Resolved
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          Resolved

          Address: CBD Belapur

          Current Account closing experience very bad Worst bank I have ever seen. I really faced harassment in loan closing & account closing procedure
          Oct 22, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 20, 2022
          Axis Bank Customer Care's response
          Hi Siddheshwar, we request you to share your registered contact details for further assistance in the referred matter. Regards, Team Axis Bank
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            M
            Modani
            Sep 18, 2022
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            My credit card has been blocked at mastercard secure code merchant while doing online payment, it says incorrect details entered, but everything was correct.
            I am unable to use my credit card .
            It says to unblock send OPN 4digit credit card to 5676798 but its not working
            I called axis customer care but they dont have a clue and said everything is fine,
            Please help
            Axis Bank customer support has been notified about the posted complaint.
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              P
              prabhu01234
              from Mehsana, Gujarat
              Sep 16, 2022
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              On 15 Sep 2022, i tried to pay axis bank credit card bill from hdfc bank credit card. Rs 8000/- twice debited from my hdfc credit cart but not credited in axis bank credit card.
              Axis Bank customer support has been notified about the posted complaint.
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                D
                Dr. Ajay Tripathi
                from Mumbai, Maharashtra
                Sep 15, 2022
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                Dear Bank

                Pls see my Credit card application number C1-[protected]-C1

                It's long passed TOT
                more than 15 days passed
                No decision has been taken

                Pls do needful and accept it as i have a high Cibil score, high income of more than 1 lakh per month and 12 lakh per annum

                Doctor by occupation works in multinational hospital

                What else you want?
                All my online offer i want to avail and shall spend a lot, but you guys not issuing card

                Pls do needful
                Axis Bank customer support has been notified about the posted complaint.
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                  A
                  arun5621
                  from chennai, Tamil Nadu
                  Sep 14, 2022
                  Resolved
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                  Address: no 3/977 bharathiyar street mettukuppam chennai

                  I have savings account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance sum of -7068.56. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
                  This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks

                  my contact number [protected]
                  Oct 24, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Sep 14, 2022
                  Updated by arun5621
                  worst service
                  Verified Support
                  Sep 23, 2022
                  Axis Bank Customer Care's response
                  Hi Arun, we have raised your concern via SR number[protected] and shall be responded shortly. Regards, Team Axis Bank
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                    F
                    Faizan Khaniya
                    Sep 14, 2022
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                    Address: MUMBAI

                    I Am Working in this Company (QUESS CORP LTD) as AXIS FLIPKART PICKUP AGENT
                    Name: KHANIYA FAIZAN
                    My ID : QS2280276

                    Company Paid My Salary is 1034 Rs and An actual Amount company need to pay is 4200+ Rs.

                    Plzzz Help Me, My 3200/- Something Amount has been Stuck... Plzzz Try to Provide me that Amount from My company
                    Axis Bank customer support has been notified about the posted complaint.
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                      M
                      mansi arekar
                      Sep 13, 2022
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                      Hi Mansi Manohar Arekar here, I was employee in axis Bank My employee ID 348547. My last day was in axis is 29 July 2022, the 45 days has been completed to receive my FNF and relieving letter. But i didn't received any mail regarding this. Kindly update me
                      Thanks and regards
                      Axis Bank customer support has been notified about the posted complaint.
                      Mine also same situation not received till now whom to contact any idea??
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                        S
                        Shahenshahalam311
                        from Delhi, Delhi
                        Sep 13, 2022
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                        Mene axis bank ka credit card apply kara tha . Wo document collect ka status ara tha lekin mere pass koi bhi banda collect kerne ke liye nhi aya . Aur automatic mera card banke taiyar hogya aur agle weak me flipkart ke option ne card no. Show hone laga. Uske kuch din bad card delivery ke liye aya hoga lekin wo delivered nhi ho paya . Jab card mujhe mila nhi . Na wo activate hua na uska pin bna to me fees aur badhte hue charges pay kiyu karun . Axis bank wale bol rahe hai ki pay kerna hoga.
                        Lekin RBI Ki guidelines ke khilaf hai jab tab mera card delivered + activate nhi ho jata jab tab me koi bhi charge nhi pay ker sakta yeh law hai . Aur mera yeh log cibil bhi khrab ker rahe hai … dear sir ap say guzarish h ki mere card ka charge hta ke delivered kren werna band kare aur mera cibil khrab na ho … thanks
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          Sivanandam Kumar
                          Sep 13, 2022
                          Resolved
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                          Resolved

                          Address: [email protected]

                          On 12.09.2022 We receive Message for Axis Bank bank Credit Card Statement 295 .
                          Name : Sivanandam. K
                          Ph: [protected]
                          Mail Id : [protected]@gmail.com

                          Last month Call from Axis Bank, 2 or More Person Continuosly call me for Credit Card Upgradation that Time I Inform to All Person Dont Send the new Card . That time Emp Code[protected] this person says, only for your card Upgarde No New Card issue you and any charges is not deductable from your account told Then Only I follow the procedures to upgarde my card but Axis Send the new card

                          I am not accept that card I returned it, Then

                          How Can i pay this amount ? I am Not Responsible for that card

                          Please rectify and Cancel this Payment request

                          I didn't get the card

                          Please block the Axis Bank Neo Card
                          Oct 24, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 23, 2022
                          Axis Bank Customer Care's response
                          Hi Sivanandam, we request you to contact our Phone Banking Center on [protected]/[protected] and our executive will assist you further in the referred matter. Regards, Team Axis Bank
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                            T
                            Thimmarayappa
                            from Guruvayur, Kerala
                            Sep 13, 2022
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                            Address: Bangalore indiranagar
                            Website: consumercomplaints.in

                            Axis Bank has issued a credit card to me but it has showing as invalid details on card to activate and unable to create pin number but bank has charged annual fees, during card issue they have clearly said that the card is lifetime free, there will not be any annual or maintenance fee for life time.

                            but they have charged now and doing fraud by imposing charges.
                            Axis Bank customer support has been notified about the posted complaint.
                            Sep 13, 2022
                            Updated by Thimmarayappa
                            block list the bank and cancel the registration of bank Axis bank. it is making fraudulent.
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                              M
                              Mohd Tabrej Alam
                              Sep 13, 2022
                              Resolved
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                              Resolved

                              Credit card application rejected with no reason mentioned

                              I got the pre-approved offer for Credit card
                              On[protected], I had applied for AXIS BANK My Zone Credit Card with having CIBIL Score of 766 and Credit card holder of SBI, HDFC, ICICI and IndusInd bank (Attached Proof).

                              And on[protected] Axis bank sends me email stating that my application was rejected stating internal policy. This kind of activity will degrade my CIBIL Score as well as CIBIL report.

                              What...
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                              Jyotipriya kuanar
                              Sep 13, 2022
                              Resolved
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                              Resolved

                              Address: Anandapur
                              Website: One assist service

                              Please refund my money Debit my account
                              Oct 24, 2022
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 23, 2022
                              Axis Bank Customer Care's response
                              Hi Jyotipriya, we request you to share the registered contact details for further assistance in the referred matter. Regards, Team Axis Bank
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                                T
                                Teja Subhash
                                Sep 12, 2022
                                Resolved
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                                Resolved

                                Website: axisbank.com

                                Respected sir,
                                An amount of ₹14500 has been completed by my father at 11:48am
                                UTR NO:AXIR[protected]
                                Reference No:PNHVPQ0Q9586
                                8 hours elapsed but money not credited to my account.
                                Contacted beneficiary bank (sbi) they said beneficiary cannot complain on transaction, Originating bank i.e, Axis bank has to solve this issue
                                Beneficiary A/C statement, Transaction Receipt has been attached.
                                Kindly,
                                Resolve this issue as soon as possible
                                Pls. Get the money to beneficiary or originating bank as soon as possible
                                Sep 13, 2022
                                Complaint marked as Resolved 
                                Credited after 11 hours
                                Axis Bank customer support has been notified about the posted complaint.
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                                  R
                                  ravi kumar 6373
                                  Sep 12, 2022
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                                  Address: Axis bank

                                  Respected sir /madam

                                  I have an credit card of axis bank
                                  Card no [protected]. I have used credit card 114187.98rs my credit card limit is 150000 but bank charge me to 254000rs It's been three months now to use the card.

                                  The bank says that I have done it, I did not do that much in the statement.bank Wants to force me to fill this amount. please inquire it

                                  Thanks and regards

                                  Ravi kumar
                                  [protected]
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    W Mona
                                    from Hyderabad, Telangana
                                    Sep 12, 2022
                                    Resolved
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                                    Resolved

                                    Last Tuesday 5th sep'22 i received a message from axis Bank that credit card allocated to your customer id is freezed due to late payment or non payment. Whereas i have closed my credit card loan amount in month June'22 and other emis and received a NOC for same and bank statement... Yesterday I am unable to do transaction from my account I called to customer support they also said you didn't pay the credit card loan amount.. now i don't understand the from where this new credit loan amount came into the seen ... Currently I have no active loans or emis with axis Bank And without notification how could you freeze my account debit..i have sent an email to [protected]@axisbank.com, [protected]@axisbank.com and Amitabh.[protected]@axisbank.vom with noc screenshot and file also credit card June statement and this month payment to credit card screenshot.
                                    Sep 13, 2022
                                    Complaint marked as Resolved 
                                    From Hyderabad Kukatpally Manager called me and helped me to resolver my issue
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 23, 2022
                                    Axis Bank Customer Care's response
                                    Hi Mona, we request you to share the registered contact details for further assistance in the referred matter. Regards, Team Axis Bank
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                                      pawanpaswan
                                      from Barrackpore, West Bengal
                                      Sep 11, 2022
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                                      Address: Jagatdal

                                      I Pawan Kumar Paswan had a credit card which I had closed on 08/09/2020 but now I am receiving message and calls against dues of credit card bill.I reported to the Axis Bank branch, including Head Office and Customer Care but no one solve my problems. So please help me. Thank You
                                      Axis Bank customer support has been notified about the posted complaint.
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