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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 31

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R
Rustamsingh
Sep 3, 2022
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Address: Bahraich Uttar Pradesh

महोदय
मैंने फ्लिपकार्ट ऐप के जरिए एक क्रेडिट कार्ड अप्लाई किया था जो मुझे 21 जुलाई को प्राप्त हो गए पर उसका पिन जनरेट नहीं कर पा रहा हूं इसके संबंध है मैंने आपके फोन बैंकिंग ऑफीसर से एटीएम कार्ड के जरिए ऑनलाइन के जरिए पिन जनरेट करने की कोशिश किया लेकिन बहुत प्रयास करने के बाद ही पिन जनरेट नहीं हो पाई परंतु आपके एक फोन बैंकिंग ऑफीसर ने मैनुअल पिन जनरेट कर मेरे एड्रेस में 10 दिन के अंदर डिलीवर होने की बात कही और एक और क्रेडिट कार्ड उन्होंने यह कह कर दे दिया कि इसका भी पिन साथ में जनरेट करके आपके एड्रेस में पहुंच जाएगी बहुत फायदे वाली है लेकिन उन्होंने जॉइनिंग फीस के बारे में नहीं बताया और दे दिया उसका भी पिन जनरेट नहीं हो पाया और मेरे मोबाइल पर स्टेटमेंट आ रहे हैं कि ₹599 जॉइनिंग फीका जमा करें क्या यह उचित है कि बिना यूज के ₹599 जॉइनिंग फीस के रूप में जमा करूं इस प्रकार मैं बहुत परेशान हो गया हूं अतः मेरा दोनों कार्ड जो मोबाइल संख्या[protected] पर approve किया गया किया गया दोनों क्रेडिट कार्ड को बंद करने की कृपा करें क्योंकि उसके संबंध में मेरी कोई गलती नहीं है मैंने अपनी तरफ से हर प्रयास कर लिया पिन जनरेट करने का Lekin पिन जनरेट नहीं हो पाई अतः मैं उपरोक्त जॉइनिंग फीस नहीं भर सकता हूं और मेरा दोनों कार्ड दोनों बंद कर दें इसके संबंध में फोन बैंकिंग ऑफीसर से बहुत बार कॉल किए आप इस मोबाइल नंबर का रिकॉर्डिंग चेक कर सकते हैं परंतु कोई सलूशन नहीं निकला अतः आपसे अनुरोध है कि उक्त दोनों बंद कर दें
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2022
Axis Bank Customer Care's response
Hi Rustam, we request you to confirm the last 4 digits of the card you are referring to for further assistance in the referred matter. Regards, Team Axis Bank
Sep 04, 2022
Updated by Rustamsingh
My credit card last four digit number is as under
9113 and 6716
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    G
    ggagan modi
    from Bengaluru, Karnataka
    Sep 3, 2022
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    Not helping in closing my bank account in near branch
    Axis Bank customer support has been notified about the posted complaint.
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      S
      ssatyam_2000
      from Bengaluru, Karnataka
      Sep 3, 2022
      Resolved
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      I have been charged Rs 590 for using 50 rs more of my limit for the card ending 7651 Is this the customer experience that axis bank thrives to give to its customers?I have always paid at the correct time and even for this period I paid right before time.Please waive off my fee or close my credit card..
      [protected]@gmail.com
      Number -[protected]
      Oct 12, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 04, 2022
      Axis Bank Customer Care's response
      Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-feesandcharges-1.aspx for more information on the referred topic. Regards, Team Axis Bank
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        sawai garg
        from Barwaha, Madhya Pradesh
        Sep 1, 2022
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        Address: Barwaha madhya pradesh
        Website: axiabank.com

        I name sawai ram garg drawn personal loan from axis bank on 23/11/2022 and I request for loan closer statement given by bank same amount paid by me as DD on 17.08.2022 but loan account not closed now and after closer amount deposied demand 5404 rupess exra
        Axis Bank customer support has been notified about the posted complaint.
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          sawai garg
          from Barwaha, Madhya Pradesh
          Sep 1, 2022
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          Address: Axis bank at Barwaha DisKhargone madhya pradesh

          I am sawai ram garg drawn personal loan from axis bank on 23/09/2021 and I requested loan closer statement from bank The bank given loan closer amount 1302445/- deposited in axis bank on17/08/2022 but now telling me telehonically Rs 5405 due and be payment on loan service centre but I drawn loan by branch barwaha madhya pradesh and loan closer amount deposited by DD same branch please give me justice my mob no. [protected] mail [protected]@gmail.com
          Axis Bank customer support has been notified about the posted complaint.
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            S
            Santosh kp
            from Powai, Maharashtra
            Sep 1, 2022
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            Relieving letter,experience certificate and gratuity not received

            I m ex employee 136652.still now unable to contact any HR in head http://office.My reiiliving was 8th august 2022 and with approval of circle head and debit authorisation my chennai HR asked to withdraw to intiate the resignation again wef 05.08.22.Still now its going to be one month still i am unbale to get any clarification on final settlement amount and relieving and exp certificate.i have contacted several times to chennai HR and it has...
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            A
            arunpatidar14july
            Aug 30, 2022
            Resolved
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            Account status and noc status confirmation required

            Address: 01, Shri nagar Khandwa

            Dear sir/madam

            Please confirm attached account status closed or not.

            Also confirm us NOC ok

            Thanks and regards
            Arun Patidar
            Fraud control unit axis Bank limited
            [protected]...
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            M
            Manjeetpharmd
            Aug 30, 2022
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            Axis bank has deducted INR 295 as BRN-Card payment without any intimation to pay. I want my money back.
            Axis Bank customer support has been notified about the posted complaint.
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              J
              Jyoti3021
              Aug 29, 2022
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              Please provide me the reason why Rs.1325 has been debited from my account without my concern, I need it back and please stop these transection from my account.
              Axis Bank customer support has been notified about the posted complaint.
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                R
                Rohinisrinivas
                from Hyderabad, Telangana
                Aug 29, 2022
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                Axis bank has deducted consolidated charges for my salary account
                750 +18% gst which 900 rs has been deducted from my account.
                Do salary account have these charges? But why?
                I have a zero balance salary account when i called the customer care they dont have answer to my question. They just told me that since its sunday we dont have system updated. If you guys are not working on sunday and the system is not updated why have you debited 900rs on sunday stating its a consolidated charges?
                I need a reply and a immediate responde .
                My number [protected].
                Thanks
                Rohini.
                Jan 19, 2023
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
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                  G
                  Gulsherr Shaikh
                  Aug 28, 2022
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                  Address: Plot no 11, meera nager, jule solapur, near OYO sawan hotel, solapur, Plot no.11, meera nager., 413008 Solapur MH, India, to Plot no 11, meera nager.

                  Below what i reported in my initial email and to the AXIS BANK via case 21602288 which i raised.

                  My Section amount is 3925509 and the Disbursed Amount is 3915072 and the un-disbursed amount is 10437. Details I came to know after visiting the branch.

                  Because of the un-disbursed amount my pre-emi is still running which I was not aware of and no one coordinated with me.

                  My loan amount is directly sent by the Axis bank executive to the builder so I was not aware of this thing.

                  I requested for refund but i am getting below response from them.
                  BANK RESPONCE:
                  We wish to inform you that, our bank official has a call with you on 25th Aug 2022 on 1.30 P.M. You did agreement to sale for consideration of 40, 62, 550/- plus GST of 2, 07, 875/- .

                  Total consideration amount is 42, 70, 425/-.
                  Customer paid OCR of 4, 70, 000/-.
                  The amount need to be paid by Bank is 38, 00, 425/-
                  But builder demanded for 37, 89, 988/-
                  Therefore 10, 437 /- remained undisbursed.

                  Above calculations are conveyed to you during call.

                  We are also not aware of the above undisbursed amount at the time of disbursement. Bank is not liable to refund that amount but you can make a part payment in his account and reduce your principle amount. And we have raised the service request for loan downsizing and same will be processed after 10th September 2022 with Service Request No[protected].

                  We sincerely apologize for your experience with our Bank staff. Also wish to confirm that your feedback is valuable to us as it helps us improve our service standards. We have noted your feedback regarding unsatisfactory experience in dealing with our Bank Staff and the same has been forwarded to the relevant department for internal review.

                  [protected][protected]-----
                  They are clearly saying that they are not aware of so why customer should suffer.

                  please look in to this matter and help me so that i can get some refund.
                  Axis Bank customer support has been notified about the posted complaint.
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                    E
                    Er. SADAM HUSSAIN BHATTI
                    Aug 27, 2022
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                    Address: Jammu

                    My name is Sadam Hussain form Jammu and kashmir My Savings account Branch Jammu Plz
                    Axis Bank customer support has been notified about the posted complaint.
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                      V
                      vinayakpatil1984
                      from Harihar, Karnataka
                      Aug 27, 2022
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                      Address: Bidar Karnataka

                      Hi Team,
                      I called to axis bank customer regarding my payment gateway failing issue but customer are not able to resolve my issue. I request you to please look into it. The thing is that axis already rejected my loan due to dual pan card and now they are not allowing me to set up autodebit while seting up auto debit the payment gateway failing.
                      Axis Bank customer support has been notified about the posted complaint.
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                        V
                        vinayakpatil1984
                        from Harihar, Karnataka
                        Aug 26, 2022
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                        Loan rejected due to dual pan card

                        Address: Bidar Karnataka

                        Hi Team,

                        Recently I have applied personal loan in axis bank where my salary account also attached to this bank. They took many days and finally saying that my loan got rejected due to the dual pan card but honestly I used only one pan card till now. Please I request you to re approve my loan. Please help me on this as my wife is unwell and admitted to hospital due to some pregnancy issues....
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                        Scarce D-Sachin
                        Aug 26, 2022
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                        I’m Atul holding a account in axis bank ([protected]), I submitted cash 20000 in the Axis bank Cash Deposit Machine, the machine showed me 1 notes have been retained by this machine.Machine Number is DPRH177106 located in Molarband Extn.
                        500rupee Note Serial No 6KV869939.
                        I hope the problem may resolve soon.
                        Axis Bank customer support has been notified about the posted complaint.
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                          A
                          anilsv2003
                          Aug 26, 2022
                          Resolved
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                          Resolved

                          Requested sir,
                          My name is S V ANIL KUMAR I have an axis bank account holder and i have also credit card-6127, than my axis bank flipkart credit card
                          has been hacked on feb-17-2022 early morning 3:18am to 3:27am 9min -6 times 4950/- inr totaly 29700/- Rupees transaction to
                          1) flip kart payment, bangalore, ind # [protected] inr - 4950.00
                          2) flip kart payment, bangalore, ind # [protected] inr - 4950.00
                          3) flip kart payment, bangalore, ind # [protected] inr - 4950.00
                          4) flip kart payment, bangalore, ind # [protected] inr - 4950.00
                          5) flip kart payment, bangalore, ind # [protected] inr - 4950.00
                          6) flip kart payment, bangalore, ind # [protected] inr - 4950.00
                          Oct 6, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 04, 2022
                          Axis Bank Customer Care's response
                          Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/FND-Fraud-ccdcsa-2.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank
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                            A
                            Axis support
                            Aug 26, 2022
                            Resolved
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                            Resolved

                            Address: Delhi

                            Online transaction online payment refund money isss
                            Oct 24, 2022
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 04, 2022
                            Axis Bank Customer Care's response
                            Hi, we request you to elaborate more on your specific concerns along with registered mobile number so that we may check and assist you at the earliest. Regards, Team Axis Bank
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                              L
                              Lalit Tiwari 23
                              from Indore, Madhya Pradesh
                              Aug 26, 2022
                              Resolved
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                              Resolved

                              I am using credit card from last 4 years from the year i opened the account. i always paid my credit card bills as soon as they got generated. from recent months only i receive the cashback on purchase but in the bill of august as i attached the screenshot as well is adding my cashback as debit and total it in the payment. while as per the rule and knowledge its my money which should be deducted from the bill generated and balance should be reflected in the section i need to pay. then why this cashback is added in deducted automatically. i am so troubled and even went to the bank they didnt help then i reached to the RM shown in app he also denied to help. i want to pay that in time but no one helping me regarding this thus i am forced to write. do the needful and that too in time.. seeking for redressal.
                              Oct 23, 2022
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 04, 2022
                              Axis Bank Customer Care's response
                              Hi Lalit, we request you to share the registered contact details so that we can check and assist you at the earliest. Regards, Team Axis Bank
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                                rashmira
                                Aug 24, 2022
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                                No due certificate

                                I was having credit card/loan [protected]( primary card no. [protected]). It was settled as per letter : AXISB[protected]/24044988 dated 13 july 2022. Kindly provide no due certificate and update my civil.
                                Thanks
                                Rashmi Atey...
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                                Siddheshwar Ruikar
                                Aug 24, 2022
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                                I had a very bad experience while dealing for my Business loan.
                                Axis Bank customer support has been notified about the posted complaint.
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