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Axis Bank Complaints & Reviews

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Last updated May 1, 2024
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Axis Bank reviews & complaints page 27

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A
Ashwinig 414
Sep 9, 2022
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False assurances

Hi team,

This is to bring to your notice that axis bank gives all false assurances. Worst customer service. I had applied for BT and topup, until I submit my documents there were more than 10 follow ups continuous calls and txts.After submitting docs none of them bothered to call back and update the status. More over the sales executive (Aliza) gave false assurances. I had asked her 100 times to confirm if the loan can be...
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S
Shitanshu_90
from Noida, Uttar Pradesh
Sep 9, 2022
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Auto deduction from my axis bank account

Hi Team,

INR 44.02 debited from A/c no. X11632 on[protected]:42:02 IST at TIPS/SCG/NON MCC/06.09.22/ Opodo Prime - Axis Bank

Could you please help me in barring such transactions or I'll be forced to close the account & move to another Banking services.

For this, I have already raised a complaint with SR no. SAK[protected]....
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V
vikas9005
Sep 9, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
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Credit card calls harassment

Hi,

Name: Vikas
Mobile: [protected]

I have a salary account from Axis Bank, I am getting 5-6 calls from axis bank everyday for asking me to take a lifetime free credit card. I have complained axis bank many times but no one is responded and I am fedup with their calls and now the time to file a case here. If I have a salary account in axis bank doesn't mean I will take credit card from axis bank. I was...
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S
suryam sanga
Sep 8, 2022
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BRN Payment charges

Address:Hyderabad

Actually I don't have a credit card. Why the bank has charged 1247/- BRN card charges . And they charged 2times in a month 1247/- worrest service. Why they are debit money from my account without proper intimation....
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N
Niranjan_2102
from Mumbai, Maharashtra
Sep 8, 2022
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Credit Card Pin Generation

Despite having tried multiple times via Phone banking method and Axis Bank ATM method, I still could not generate a pin for my credit card. This happened once before as well. I am fed up and unsatisfied with Axis Bank Services.
I would appreciate some help as soon as possible....
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S
Sai Prashanth T
Sep 8, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Update on Credit Card approval

Address:Hyderabad

I applied for Credit trough Online but still didn't get any update regarding Status of Credit Card. Eventhough all document were verifies online. Please Verify the Issue and resolve on an urgent base....
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T
Tanay Gujar
Sep 8, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card

I received a call from axis bank employee regarding increase in credit card limit, and he told me to follow some instructions. After following them axis bank have sent me another credit card of same credit limit but now I’ve to pay for charges on both the credit cards, his employee ID is[protected]...
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D
Dhananjay Kumar Maurya
from Noida, Uttar Pradesh
Sep 8, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threat calls to my parents

Address:Noida

My father, Mr. Ashok Kumar Maurya (EX Indian Navy) resident of Varanasi, is getting threat calls from 2 numbers[protected] and [protected]). Multiple calls are coming from these 2 numbers saying he has loan due in Axis bank Noida and he has to pay it which is totally false and absurd.
daily he is getting call 20-30 times from these numbers with abusive and foul language.

From 05/09/2022 to 08/09/2022 he is getting...
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R
resha8p
Sep 8, 2022
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Harassment by branch manager (manesar branch)

Dear Nodal Officer,

This is Resha Patil, once a priority customer of your bank having Customer ID[protected]. With great regret and pain it is to register a complaint against the branch manager of Manesar branch for his misconduct and harassment. I am taking this step as this is the second time he missbehaved and humiliated me.

I visited the branch on 31st Aug 2022 to operate my locker. I knew that my locker...
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S
Shirish Karanjekar
Sep 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UPI payment debited but not credited to Merchant

This is regarding the UPI transactions which I did on 31st August 2022 and 3rd September 2023 of Rs. 20, 000 each via GPAY.
The transaction got successful from my end and the amount got debited from my savings bank account (HDFC) but the merchant didn't receive the amount in his account.

The HDFC bank confirmed amount is debited and deposited to account as below which is not merchant account. Though Mrechant has Axis...
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J
Jeetan Lotwani
Sep 7, 2022
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Relieving Letter

Address:Airoli

I resigned from my services with Axis on 26th August 2022. I haven't received my relieving letter yet. Also, on the Tsrdarashaw portal, exit management states - No Access. Sorry, this module is not active for you.

Regards,
Jeetan Lotwani...
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Axis bank deducting so many charges. For one year it's reached more than 1000rs . When i called for the information nobody is receiving my call. Deduction details not visible in transaction history or any message .
But they will cut charges for message also. How can we track the deduction details.

Axis bank money scamming by account holders in the name of charges

Charges are:
Message chargebr...
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Z
Zenjoy
Sep 7, 2022
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Unknown deduction

What is this TIPS/SCG/MCC deduction happing after 2 days of fuel filling transaction from debit card usage. I want this refunded ....
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R
ravikumarisro
Sep 6, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received pin but didn't receive credit card

Address:I. Ravikumar, D2-144, krp colony, sullurupeta, tirupati district

Hi i applied for axis credit card weeks back, today I received pin through postal Service but didn't receive credit card, please look into this issue and resolve on earliest...
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A
ananya2603
from Kanpur, Uttar Pradesh
Sep 5, 2022
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Mobile Number Update For Online Transaction

I am trying to add my debit card in PhonePe but it is showing 'your mobile number is not updated with us for online transactions'. My mobile number is correct and I am receiving all the SMS. I want to do the Online payment by adding Debit card in PhonePe....
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M
Meenakshi Mulchandani
from Mumbai, Maharashtra
Sep 5, 2022
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Credit card

I have two Axis bank credit cards, Without even informing me or giving any intimation, they have merged the limits on both the cards. The customer care is saying that I cannot use my new card as it shares the limit from the old credit card. I am continuously paying the amount in the old Credit card but still why limits of both the cards were merged. It is pure cheating with the consumer. What is the point of giving a new card, if it cannot...
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M
Manasa Chittur
from New Delhi, Delhi
Sep 4, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
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Regarding fraud transaction

This is regarding the UPI transaction which I did on September 2nd, 2022 of Rs. 43000 via Googlepay.
The transaction got successful from my end and the amount got debited from my savings bank account (ICICI) but the merchant didn't receive the amount in his account.

After so many follow-ups with the HDFC bank, I have got the below details about the transaction. The amount has been transferred to the below account number.br...
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This is regarding my credit card ending with 9896 ( the upgraded one). This card is upgraded from my old card- life time free card to chargeable card without my consent. for that they charged me Rs 3000 annual fee and GST 540. during conversation over the phone the CC marketing person never mention about this and gave false information. When i received the upgraded card (June 2022) i totally surprised that the card is chargeable. So I decided...
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B
balakrish2000
Sep 3, 2022
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Account frozen

While fund transfer, i am getting message that Transaction has been declined because beneficiary account is frozen.
My customer id[protected]
my email id - p.[protected]@gmail.com
Till now it is not resolved...
Please resolve this as soon as possible...
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S
Srinivas Puttappa
Sep 3, 2022
Oct 13, 2022
This thread was updated on Oct 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer support is very bad

So, this incident today 03/09/2022. I went to inquire about Forex cards and the employee didn't bother to greet me and neither of them asked me to sit down and explain what I wanted, instead all they told me was you can do it online through mobile app. This behavior is not acceptable. The manager was kind enough to give basic respect to a customer.
I hope you take actions on these kinds of employees.
This is the Axis Indiranagar...
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