Axis Bank Complaints & Reviews

Hi

Axis Bank has been fooling all its customers. They just place infinite calls to customers asking them for credit card. But never ever gave them guidelines, precautions, risks regarding that.

I being the new user experiences many charter eg (BRN PAYMENT) of Rs 590 without any reason.

Another thing I came to know about cash advance fee. I paid rs500 and later came to know about such charges. Also GST charges rs90 were there mentioned additional.

Highly demotivated and unhappy by such untold charges that shouyjabe been told to customer before asking them to give a credit card.

Advice to every customer dont go for credit card.

Due to some financial issue i was not paid my EMI and then the recovery agent ask me for settlement and Settlement letter aslo issued by agent. And there was some overdue amount almost 75 K and I paid all the amount after issuing the settlement letter and unable to pay the settlement amount but now the recovery agent is asking to pay all the settlement amount but now my account in not under in NPA
Agent harrassing me and also started call to all my relatives and friends.

I have paid all the mount due on my credit card but axis bank have
not cleared the written off status in the cibil . Now they are demanding cibil masking amount which is totally unfair. I have paid full amount...

Hi my account has been debited with an amount of 3112 twice and it got refunded only once. I want to raise a complaint

This request number[protected],[protected] closed.i did not get any confirmation when can I get my redeem reward points into Amazon pay online voucher??

I requested redeem reward points convert Amazon pay voucher. Really i am frustrated your service .

I have created many compliant regards my issue almost 2 month

Still issue not resolved

2 of July 2022 i requested convert redeem reward points convert Amazon pay online voucher but customer care executive misunderstand and he taken my request as gift voucher .i have waited since one month really i planning to block my card after two months.i am satisfied you services

Contact number:[protected]

Still issue not resolved.

Regards,
Mohan

This is regarding the UPI transaction which I did on April 15th, 2022 of Rs. 900 via Phone Pay.
The transaction got successful from my end and the amount got debited from my savings bank account (SBI) but the merchant didn't receive the amount in his account. Due to this, I have to again make a payment of Rs. 900 with my other card.

After so many follow-ups with the SBI bank, I have got the below details about the transaction. The amount has been transferred to the below account number.

Beneficiary Bank: Axis Bank
Beneficiary Account No. :[protected]
Beneficiary IFSC: UTIB0000000

After checking with the merchant, the above-mentioned account number is not the merchant's account number and IFSC mentioned above is not a valid code.

Please help me in getting my money back into my SBI bank account.
My Bank Account Number:- [protected]
IFSC CODE :- SBIN0031272

The transaction details have been attached for your reference.

The ATM machine is off due to a power cut, so I didn’t get money, but my money is deducted from my account. Is it still in my account?

Sir/Madam,

I have not received the Amazon Voucher as a promotional offer against my new Credit Card.

My mobile No. is[protected].

Thanking you

Axis Bank Credit card is not accepting money transferred back to Card if the transaction is cancelled and Money is refunded by Merchant.

Instead they are charibg ne the bill for all such transactions without factoring refunded amount as they simply decline and send message to customer as PAYMENT DECLINED even though its not a DEBIT but CREDIT of MONEY to CARD

Lost couple of thousand rupees this way and only noticed it NOW

MYNTRA IS TRYING TO REFUND MONEY but AXIS CREDIT CARD is NOT allowing it and portraying as if OUTWARD PAYMENT was blocked

Disheartened with such simple and avoidable instance

Missed approximately 10 such refunds of thousands of ruppees and their customer care is PREMIUM NUMBER and then also not answering the phone

They in turn BILL You for all the purchases you made and do not factor the purchases that were either cancelled or later refunded back

They are creating hassles and time waste for clients

Hi,
As we struggle through the pandemic and the unexpected demise around us, my circumstances are pretty bad. I have been diligent with my payments. Upon receiving the first call I clarified the situation. However I am being taunted everyday and someone of them are quite unprofessional. Threatening me and being rude stating that I will continue to receive multiple calls in a day and probably a visit home. I thought gone are the days when people were threatened. In 2022 and especially in such circumstances where we humans struggle losing our loved ones, I expected humanity and professionally more so from a reputed bank such as Axis. I am absolutely disappointed. This is taking a toll on us emotionally and physically. Could I please request for a professional way of handling the customers?
This is a humble request on behalf of all the customers.

Hi I would like raise complaint on Axis credit card and credilio, before processing the application I have clearly instructed if the credit limit is not upto the mark, I won’t be activating the card. Even though I have revived card, called customer care informed to close the card and it is hard to contact customer care axis bank. Same issue was updated to credilio, no response for them. So it’s better to raise complaints against to both companies and resolve the issue.

Thanks
Murali

I am the credit card holder of axis bank. My bill generation date is 15th of every month. But this month its reflected earlier. The debit interest has calculated in my outstanding. The generated statement date was mentioned as 15th august'22?

Pl update.

Axis bank ki bardoli branch ke atm se 500 rs tecnical issu ki wajah se nikal nahi paye or account se rs Debit ho gaye 24 hour se uper ho gaye lekin rs refund nahi hua

Axis bank

Bardoli k axis bank ATM se 500 rs nikle nahi 11 Aug 2022 ko 24 hour se uper ho gaya refund bhi nahi hua

I have an axis credit card having last 4 digit -3828. I had paid my credit card dues amounting of Rs. 5498.81/- (five thousand four hundred ninety-eight rupees eighty-one paisa) on 3rd Aug'22 through net banking (SBI) by using link of Axis bank App "pay my dues" in Credit card page. But the payment is not reflecting at my axis credit card account, so I contacted axis customer service on 10th Aug after waiting more than 3 working days (because...

I received a call from a unknown number telling your reward points going to expire in axis Bank card so please check it i will be on online . Once I finished checking with typing all my credentials with my axis browsing page i received a OTP within that from my credit card the fraud has taken 71000rs. I have raised complaint in cybercrime and axis Bank . Regarding this I haven't got helped from bank side as they tell it's all shared from...

My account no xxx2882 is a salary account since from 2015 August basaveshwarnagar.

Yesterday morning 10.31AM, i got an email from Axis bank notifications say my account is debit freezed.
Today i had visited nearest axis Bank branch, and i as spoke with home branch operations head/ branch head Even though no proper response from the both side of the bank, because of this iam facing more financial issues reg person expense.
As per them i had submitted requesting letter c explained about the subjected, so pls help to support.

From my axis bank mobile banking app i came to know that Rs 46300 has
been debited from my credit card but there no otp genereted or there is no
online transcation or there is no swipe or any thing like that for rs46300 in
the name of himashu communication. it is not done by me by any means i
went to bank and also lodged the comliant through custmer care support
but no resolution is being provided to me kindly look into that the matter.

I am writing this with regards to my credit card bill payment. My credit card number is [451457******6744]. I recently received a bill of rs. 90995.16.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months and i am jobless, but I do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I am able to give 20% of my debts. If agreed to settle with this amount, I shall be clearing their dues within the next 30 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as I get confirmation from your side.

Please know that I have Depression and Physical fatigue that Axis CC staff has given in this Critical Time, and that this correspondence has been sent. I am sincerely I am sorry to you for your Calls and Speech. Thank you.

Below are my details for your reference.

* Name: Elangovan.A* DOB: 03/07/1989* CC NO: Ending with 6744* CC TYPE: My zone axis credit card* CC Limit: 35000* ADDRESS:West Street, Thippirajapuram, Kumbakonam D.NO: 608
Please reach out to my Email: [protected]@gmail.com