Axis Bank Complaints & Reviews

EMI auto debit twice but when I call customer care they told me to visit nearby branch, when I visited branch they told me to mail online.
After 5 days, Issue is not resolved yet even not accepting issue at their end.

I have redeemed my edge points and redeemed a product which i did not received from DHL while it has been dispatched on 11.08.22 thru AWB [protected] and arrived in Dehradun on 16th Aug, i have called many times to DHL but no positive response from them, always telling we will deliver by today, tommorow but it never comes. Please look into the matter and deliver the product ASAP. Kindly note that my existing mobile no. is not working which has been given to bank but i have provided many times the alternate number ([protected]) to DHL for delivering the product.
Regards
Rajeev sharma

Sir we have applied for our check 25 days back but till now it has no response and your bank staff talk very rudely when you go to your bank. Please solve us. We need some check book very much.

My credit card has expired by 7 /2022 but they havent asked me anything regarding renewel but they have sent me a new card with charges and they are charging extra 554 fo usages but i havent used it anywhere and now i got a text for annnual fee charges of 264 . axis bank is cheating the middleclass customers

My axis saving account no [protected]

Axis bank last 6 to 7 months deducted charges from my account including august month. I visited branch dates 18.08 .2022 met with branch manager but branch manager not listen my problem properly taking rudely taking behaviour is not good

Refund my all charges
please solve my problem as soon as possible

Name yogesh kumar
Mob [protected]

Vivek Sharma this side I have applied Axis Credit card through online mode. And application num C1-[protected]-C1. But axis Customer care confirm me about this is approved. But online showing Under process. And My application date is 28th July 2022. Now is 19th aug 2022. Can you please check and send my Card on my address o. Urgent basis. Because I have some urgency. That's why am waiting for it. Please reply me sir please

I ordered a product in flipkart. Later, I cancelled it. It has been 15 days but the refund amount doesn't reflected in my account

Hi

Axis Bank has been fooling all its customers. They just place infinite calls to customers asking them for credit card. But never ever gave them guidelines, precautions, risks regarding that.

I being the new user experiences many charter eg (BRN PAYMENT) of Rs 590 without any reason.

Another thing I came to know about cash advance fee. I paid rs500 and later came to know about such charges. Also GST charges rs90 were there mentioned additional.

Highly demotivated and unhappy by such untold charges that shouyjabe been told to customer before asking them to give a credit card.

Advice to every customer dont go for credit card.

Due to some financial issue i was not paid my EMI and then the recovery agent ask me for settlement and Settlement letter aslo issued by agent. And there was some overdue amount almost 75 K and I paid all the amount after issuing the settlement letter and unable to pay the settlement amount but now the recovery agent is asking to pay all the settlement amount but now my account in not under in NPA
Agent harrassing me and also started call to all my relatives and friends.

I have paid all the mount due on my credit card but axis bank have
not cleared the written off status in the cibil . Now they are demanding cibil masking amount which is totally unfair. I have paid full amount...

Hi my account has been debited with an amount of 3112 twice and it got refunded only once. I want to raise a complaint

This request number[protected],[protected] closed.i did not get any confirmation when can I get my redeem reward points into Amazon pay online voucher??

I requested redeem reward points convert Amazon pay voucher. Really i am frustrated your service .

I have created many compliant regards my issue almost 2 month

Still issue not resolved

2 of July 2022 i requested convert redeem reward points convert Amazon pay online voucher but customer care executive misunderstand and he taken my request as gift voucher .i have waited since one month really i planning to block my card after two months.i am satisfied you services

Contact number:[protected]

Still issue not resolved.

Regards,
Mohan

This is regarding the UPI transaction which I did on April 15th, 2022 of Rs. 900 via Phone Pay.
The transaction got successful from my end and the amount got debited from my savings bank account (SBI) but the merchant didn't receive the amount in his account. Due to this, I have to again make a payment of Rs. 900 with my other card.

After so many follow-ups with the SBI bank, I have got the below details about the transaction. The amount has been transferred to the below account number.

Beneficiary Bank: Axis Bank
Beneficiary Account No. :[protected]
Beneficiary IFSC: UTIB0000000

After checking with the merchant, the above-mentioned account number is not the merchant's account number and IFSC mentioned above is not a valid code.

Please help me in getting my money back into my SBI bank account.
My Bank Account Number:- [protected]
IFSC CODE :- SBIN0031272

The transaction details have been attached for your reference.

The ATM machine is off due to a power cut, so I didn’t get money, but my money is deducted from my account. Is it still in my account?

Sir/Madam,

I have not received the Amazon Voucher as a promotional offer against my new Credit Card.

My mobile No. is[protected].

Thanking you

Axis Bank Credit card is not accepting money transferred back to Card if the transaction is cancelled and Money is refunded by Merchant.

Instead they are charibg ne the bill for all such transactions without factoring refunded amount as they simply decline and send message to customer as PAYMENT DECLINED even though its not a DEBIT but CREDIT of MONEY to CARD

Lost couple of thousand rupees this way and only noticed it NOW

MYNTRA IS TRYING TO REFUND MONEY but AXIS CREDIT CARD is NOT allowing it and portraying as if OUTWARD PAYMENT was blocked

Disheartened with such simple and avoidable instance

Missed approximately 10 such refunds of thousands of ruppees and their customer care is PREMIUM NUMBER and then also not answering the phone

They in turn BILL You for all the purchases you made and do not factor the purchases that were either cancelled or later refunded back

They are creating hassles and time waste for clients

Hi,
As we struggle through the pandemic and the unexpected demise around us, my circumstances are pretty bad. I have been diligent with my payments. Upon receiving the first call I clarified the situation. However I am being taunted everyday and someone of them are quite unprofessional. Threatening me and being rude stating that I will continue to receive multiple calls in a day and probably a visit home. I thought gone are the days when people were threatened. In 2022 and especially in such circumstances where we humans struggle losing our loved ones, I expected humanity and professionally more so from a reputed bank such as Axis. I am absolutely disappointed. This is taking a toll on us emotionally and physically. Could I please request for a professional way of handling the customers?
This is a humble request on behalf of all the customers.

Hi I would like raise complaint on Axis credit card and credilio, before processing the application I have clearly instructed if the credit limit is not upto the mark, I won’t be activating the card. Even though I have revived card, called customer care informed to close the card and it is hard to contact customer care axis bank. Same issue was updated to credilio, no response for them. So it’s better to raise complaints against to both companies and resolve the issue.

Thanks
Murali

I am the credit card holder of axis bank. My bill generation date is 15th of every month. But this month its reflected earlier. The debit interest has calculated in my outstanding. The generated statement date was mentioned as 15th august'22?

Pl update.

Axis bank ki bardoli branch ke atm se 500 rs tecnical issu ki wajah se nikal nahi paye or account se rs Debit ho gaye 24 hour se uper ho gaye lekin rs refund nahi hua