Axis Bank Complaints & Reviews

I had a very bad experience while dealing for my personal loan. I was made to feel that I was opening the account for the first time in your bank, despite of having all the following:
1. Savings account
2. Investment account
3. Running personal loan account
4. Recently successfully closed old personal loan
5. Running CC account
There was no use and benefit of having and availing such facilities when I have to again go through all such KYC procedures again, investigation and mental harrassment. Further, I was not timely updated about my loan application details and no copy of loan application was provided to me post submission. With all my confidential records taken again by concerned bank employee, no loan application was provided to me. Further evan after debiting all the penal charges and interest charges on my account related to default of only 2 installments of personal loan, the bank denied me additional personal loan. My credit history with the bank has been good but the employees and customer care service personnels mentally and verbally harrassed me; and I was treated as if I was having transaction for the first time with the bank. They took all my confidential and personal information but denied me due benefits. I want to file complaint against mental harrasment.

I have opened a current account with Axis Bank vide current account number [protected]. I am not able to pay online GST using my netbanking as after logging in to my netbanking account from GST portal the message that is displayed is your current user profile does not allow access to this page. Please contact branch.

You are requested to resolve this issue urgently as I need to pay gst every month and I travel a lot for my work so not possible to visit the branch every month for payment of GST.

I am also not able to increase my e-commerce transactions limit.

Please look into the matter and resolve the issue ASAP.

Thanks & Regards

KUNAL JAIN
J L STEEL
PROPRIETOR
Email [protected]@gmail.com

I am mahankali sushma, I don't have any kind of accounts with axis Bank. However my Cred app shows the credit card in my name with axis bank with a payable of rs.16, 902.22.
Please look into this issue and help me

My name is Rajesh and I have been a customer of axis Bank since 2016. i had credit card loan & personal loan at axis bank i was regulary paying my emi on time but due to my job loss I was unable to make my credit card & personal loan(PPR[protected] due payment in time.since around 1year 6month completed today i financial conditon was too poor & not able pay & informed since beginning i have no source of income to pay but starting 6months they started calling, torchuring & visiting my home. Even though i had answered in a good manner but now at present status one axis bank lady staff mob no([protected]) calls daily to my mother, wife & continously using harsh words & harassing them telling my wife she will send staff to workplace & make u jobless, otherthan calling my aged patient mother & speaking roughly if emi not payed we will make u homeless. They are also contacting our local ward members & telling false statements regarding me. Today also she called me she did not revel her name while pickup the she starting shouting me & i explained her i have no source to pay & i am not in place, then she told we will send staff & send documents & will take the signature from my mother & wife to case against me. So my family memebers all are daily fearing due this harassment. This is totally unacceptable move from the banks part. and I believe banks should not harrass anyone to his family members & in local society. I am deeply disappointed and extremely unknown condition what to do how save my family members from harassment

I got a call in the name of axis bank that i may get a card protection plan of rs 2199 a year or so. They knew all my location and date of birth.
They were asking me to only reply in "yes" or "ok". then they asked to manually type my dob in my key pad. I cut the call instantly. Can you confirm the same

they called from +911140...number and given me a toll free no. of[protected]

Hi, this is dinesh I had a credit card ending 2953 which I settled in 35000. while making the payment by mistaking me and my wife both made the payment of 35000. ( I have a settlement letter of 35000). The same I explained this to the bank collection officer ad he said it will be reimbursed to my bank account. but now it's been a month nothing has been done. can please resolve the same?

[protected] my contact number.

I’ve closed my credit card 2 times already but now again they’re calling me saying I’ve to pay again to close my credit card. I don’t understand why Axis bank credit card department is harassing me again and again. This non-sense activity of axis bank is affecting my cibil score. This is clearly consumer harassment. I’d expect an immediate response from the higher authorities to clear this thing otherwise instead of running to axis bank branches, I’d recommend running to consumer court.

I was made full payment in Feb 2022 but they charged me late payment fees, from Feb 2022 to now, every month adding charges... Really very bad situation

Hello,
I've opened a salary account with axis bank last month. This month I got a mail saying, i have opened a demat account with the bank. I contacted the customer care mail and asked them to close the demat account because i don't want such a facility. All that i needed just a simple savings account. Occasionally i m getting mails about demat trading from axis direct and received mail of opening and closing balance charges which is around Rs. 499 But I haven't maintained balance yet that's why they didn't cut otherwise amount would have cut. Please help me to resolve this issue. This was not expected from Axis Bank that without consent of customers they're opening demat account and charging fees.

EMI auto debit twice but when I call customer care they told me to visit nearby branch, when I visited branch they told me to mail online.
After 5 days, Issue is not resolved yet even not accepting issue at their end.

I have redeemed my edge points and redeemed a product which i did not received from DHL while it has been dispatched on 11.08.22 thru AWB [protected] and arrived in Dehradun on 16th Aug, i have called many times to DHL but no positive response from them, always telling we will deliver by today, tommorow but it never comes. Please look into the matter and deliver the product ASAP. Kindly note that my existing mobile no. is not working which has been given to bank but i have provided many times the alternate number ([protected]) to DHL for delivering the product.
Regards
Rajeev sharma

Sir we have applied for our check 25 days back but till now it has no response and your bank staff talk very rudely when you go to your bank. Please solve us. We need some check book very much.

My credit card has expired by 7 /2022 but they havent asked me anything regarding renewel but they have sent me a new card with charges and they are charging extra 554 fo usages but i havent used it anywhere and now i got a text for annnual fee charges of 264 . axis bank is cheating the middleclass customers

My axis saving account no [protected]

Axis bank last 6 to 7 months deducted charges from my account including august month. I visited branch dates 18.08 .2022 met with branch manager but branch manager not listen my problem properly taking rudely taking behaviour is not good

Refund my all charges
please solve my problem as soon as possible

Name yogesh kumar
Mob [protected]

Vivek Sharma this side I have applied Axis Credit card through online mode. And application num C1-[protected]-C1. But axis Customer care confirm me about this is approved. But online showing Under process. And My application date is 28th July 2022. Now is 19th aug 2022. Can you please check and send my Card on my address o. Urgent basis. Because I have some urgency. That's why am waiting for it. Please reply me sir please

I ordered a product in flipkart. Later, I cancelled it. It has been 15 days but the refund amount doesn't reflected in my account

Hi

Axis Bank has been fooling all its customers. They just place infinite calls to customers asking them for credit card. But never ever gave them guidelines, precautions, risks regarding that.

I being the new user experiences many charter eg (BRN PAYMENT) of Rs 590 without any reason.

Another thing I came to know about cash advance fee. I paid rs500 and later came to know about such charges. Also GST charges rs90 were there mentioned additional.

Highly demotivated and unhappy by such untold charges that shouyjabe been told to customer before asking them to give a credit card.

Advice to every customer dont go for credit card.

Due to some financial issue i was not paid my EMI and then the recovery agent ask me for settlement and Settlement letter aslo issued by agent. And there was some overdue amount almost 75 K and I paid all the amount after issuing the settlement letter and unable to pay the settlement amount but now the recovery agent is asking to pay all the settlement amount but now my account in not under in NPA
Agent harrassing me and also started call to all my relatives and friends.

I have paid all the mount due on my credit card but axis bank have
not cleared the written off status in the cibil . Now they are demanding cibil masking amount which is totally unfair. I have paid full amount...

Hi my account has been debited with an amount of 3112 twice and it got refunded only once. I want to raise a complaint