Axis Bank Complaints & Reviews

About 10 days before i have visited axis bank gandhidham branch, for updating my aadhar card as there was a poster on the outside wall of axis bank. Written on it (For aadhar card service - in 25 rupees). I gone inside & asked to one of the executive for aadhar card updating time & procedure.in reply that executive answered that the updation work will start from 23-11.2018.1st thing if the work was not going on. Axis bank have to stick a notice about when & how the aadhar card updation will start & what will be the process (Time & other documents as required). After that i visited on 23rd around 11:15 am for the aadhar card updating. Axis bank executive answer me that the updation work start in early morning at 9:30 am & person have to take the token. Again i visited on[protected] around 10:00 am. Visiting the executive in reply they told me that tokens are over as the token can be available only in the morning 9:30 am & they kept only 20 tokens where as people came in huge number. This type of reply is a very poor service of axis bank. I saw outside of axis bank people came for aadhar card work were going back. No proper answer no properly explaining. This is the way a bank treat to their customers. If this thing will go on i am sure there will be a very bad result of it. As peoples are getting answer of visiting again & again & getting such a unsatisfying answers & replies from axis bank. There are more complains from many peoples which will be raised if such thing continuous.

Here by i suggest that axis bank has to correct their way of service.

MadamSir,
On 15th Nov 2018, I had used my axis debit card in a SBI atm, located at Jorethang, South Sikkim. Though the amount ₹5000 got debited from my bank account, the atm machine did not dispense any cash. Since it’s the 10th day now, the amount has still not been recredited in my account.. If i am right it shouldn’t have taken not more than 7 working days, i wonder what’s causing the dealy..?
Hence as a customary procedure just wanted to bring this matter for your kind information. Thank you,
Regards,
Jigme.

Name on card: jigme tshering bhutia.
Card no: 2210 ( last four digit)

Hi my name is mohd anab ajaz. I opened an account 3 weeks ago at axis bank 8th mile jalahalli cross, bangalore branch. He gave me instant cheque book, pin, and debit card and said it would axtivate within 3 working days. He also said its a minimum balance 10000 rs account monthly. But till now it hasnt been activated. I tried phone banking but it says my pin is wrong. I tried to register online, it shows customer id is corrent but invalid phone number. The agent who opened my account says its a technical problem. Please help me with this. My account number is [protected]

My refund was to come from flipkart. Rs 12687 and rs 8, 091 flipkart says that we have sent the refund and the refund has been received on your account axis bank on november 6, 2018. Then i did not complain about flipkart, i did not get my money, then flipkart said that if you talk to your bank customer care we will send confirmaiton mail to you. Then i call aesyas bank's customer care very often and they do not give any answer. Then i sent the mail to axis bank and also sent the whole details. They have no answer and i am being ignored. I had been visiting flipkart on october 24, 2018 from the bank. One rs. 12687 and another rs. 8091.

Axis bank
Name : kanchan rani
Ac no. [protected]
Cust id :[protected]
Email id : [protected]@gmail.com

In february 2018, i saw an ad for axis asap account that can be opened on mobile with zero balance. I downloaded the app and opened account with aadhaar card. I didn't do any kyc at any of their branches.

A few months later i got sms from axis bank that they have registered my kyc with central kyc registry. I don't understand how that is possible when i have just given them my aadhaar number and never done a full kyc.

Again, to my surprise, i checked that asap app on my mobile and found that my account balance is negative -35 rupees. I did a google search and found out that all these months they have been charging me for value-added sms service without my permission and on an account that hasn't done full kyc.

I need proper action taken against axis bank for fooling people in the name of zero balance account charging them money for a bank account they didn't do full kyc for. Please stop this scam.

Also, i want to shut down this bank account and never ever bank with axis bank again. Apparently, it will cost me rs.500 close this account.!!

Why should consumers be fooled liked this by banks?

Today (24/11/2018) morning i have got a message that "usd 12.99 was spent on your credit card xx6964 on 24-nov-18 at amazon prime."
But it is very much surprise to say that i have not at all involved on this transaction, moreover my credit card is lying with me so how can it happen to my credit card, this is completely fraudulent transaction, my credit card no.[protected], hence i request your goodself pls treat this matter most serious occurence and take immediate fruitful action so that i can get rid of this very problem, i very much anxiously awaiting for your necessary action on this serious issue.

I was gone throught an adv in quikr regarding pet adoption and was cheated as the guy who promised to deliber puppy was not answering the calls, he told me to deposit 9000 rs to his bank account that is axis bank, please help me to get my money from this fraud guy, please share me his details address so that i can trace him his bank details are as per the image attached to this complaint, please help me!!

Dear axis bank ceo,

I would like to put up a complain against my axis bank salary account with acc no.: [protected].
My issue is your bank has put up my credit card balance in my account as lean amount as their own desire and it is very frustating for your client and a wrongful act.

I have not approved any auto debit when i signed for your credit card neither i have been asked by you fro my permission. My bank account and credit card are two different entities and i do not want any stupid kind of problems with my salary account.

You, cannot put the credit card amount as my lean amount i owe an explanation. I am facing a lot of trouble regarding the same as this is the same account my salary gets transferred.

Kindly, take an immediate action and remove the lean amount balance from my salary accounts and i will be clearing the credit card balance in a normal way as it has to be done. Also, my credit card amount is not exceeding out of limit that this action was required.,

I receive my salary on every 1st of month. I have been a loyal customer to your bank kindly do the needful immediately.

Best regards,

I requested to close my account in april 2018 in axis bank of araria branch and still my account is not closed and they always charge a plenty amount. Recently i again requested to close my account from jabalpur, madan mahal branch and refill penalty balance but still they don't take any action regarding my request. Please take some action regarding my request

Hello,

I have salary account in axis bank & when i checked my balance they have deducted rupees 3385.13 from my account written as consolidated charges. I want my money back, these banks are deducting innocent people’s money from their accounts without telling peoples.

During account opening they don’t tell us about any kind of charges and when you do transaction or online payment, they will deduct your money on the name of consolidated charges. Even when u request them through mail they will give you worst customer service. I really feel that it’s better to open account in govt bank, don’t open account in private bank like axis bank.
It’s a worst bank seriously,

And every time i am charged with consolidate charges, and today again my account is debited with 3385.13
I want my money back, i will not wait for 24 hours or 48 hours.

Return it back instantly

I have cancelled my product in flipkart application on 19th november, 2018 then they have initiated refund to my payment mode (Axis bank - debit card) and completed on 22nd november, 2018.

Today when i checked my account but refund amount (3474/-) is not credited in my saving account.

I have contacted with flipkart customer care and getting the required information regarding transactions which they have done...

I dharmendra had a salary account in axis bank orissa jajpur branch in year 2013, which was converted into saving account, and they also freeze the credit without any intimation.
As per rbi rules every bank should be inform there customer, if not operating account within one month, and also they can't put lein in negative, but the account is now showing in minus 1400 rs.
Now i want to close this account, because i am doing job in maharashtra. As

I didn't know the account number because the bank doesn't give me the a/c passbook or number.

I from delhi my complain few month before call receive from your bank staff mr. Suraj singh mr. Deepak singh and mr. Amit bansal and rishabh from your bombay branch both person suggest policy against fixed deposit provide by bank after that i purchase new policy from bharti axa. Few days after i call both person zero balance fd account not open before dewali you call after dewali suggest both person me. Ok so that after dewali i regular call both person but do not attend the call. So i requested pls action the your staff and help me.

Fraud staff

Suraj singh [protected]
Deepak [protected]
Rishabh and amit bansal [protected]

I am currently in the uk. My debit card has expired and i gave a request to update my mobile number to my uk number while i was in india. After several hours spent at the ranade road branch, mumbai and sahakar nagar branch in pune, where they assured me that they would help and sort it out, it still hasn't been sorted yet. I even visited the mumbai branch on my last day in india, where they said that it will be done in an hour, but didn't happen. Now, when i call the branch, they don't pick up. And the customer care suggests to visit the branch! I am completely disappointed in the bank and its service! My online banking has been frozen and i cannot do tele banking. Plus, my debit card is not active. The money i have in that account is unusable. And i keep getting promotional emails from axis bank. But no help to my actual problem. My account nominee who is my father visited the branch in pune today, and he was basically told to go away!

[resolved] axis bank — uninitiated transaction in form of mandate

2 reviews
Nikhil shelke on aug 9, 2018 submit a complaint
Dear team,

I have received following message today, which says
Message 1 at 2:30pm -
Hello! Your a/c no. 209997 has been debited by rs. 118 on 22 nov18. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india)...

I ordered a product on amazon.in on 7 november amounting to ₹811 and paid cash for the same on delivery. Since i didn’t like the product i requested for a return of the same and refund of my money. My request was accepted by the seller and return of the product took place on time. After the return, refund of the amount also initiated from the sellers end on 12 november but it’s been more than 10 days that amount has not been credited into my account.
My order id is[protected]
Kindly look into the matter and resolve this issue asap

Hi all,

It's quite disappointing that i have faced worst customer service from a reputed bank like axis. I have been applied for a personal loan (Application no:9166061) within the bank, i got warm reception & sevices until document submisison, but after 2 days i got an update like loan application has been declined by the bank. Really dissatisfied with the update even they are not able to provide the exact reason for the rejection. At the time of document collection they cordination was like loan will be approved within 2 days. Am really shocked with the rejection of loan, feeling worst that am holding an account with this bank. Have a request please don't give fake promises if your not able to provide the same. Also requesting of possible please try to reply me with the reason for rejecting the loan

Regards
Deepak d
Ph:[protected]

To

The branch manager,

Axis bank


Dear sir,

I am a customer of axis bank (Home loan a/c no. Phr[protected] and have availed a loan of approx. Rs.1500000/- from the bank on 17th november, 2011. I have made several intermediate payments and presently the due amount has become rs.5, 29, 138/-.

I wish to foreclose my home loan account with the bank and wish my loan to be taken over by hdfc bank for which i have deposited a remaining balance amount cheque to your bank.

I have already requested for the following documents from your bank on[protected]

· request for foreclosure letter within 5 days

· list of documents from axis bank within 15 days

5 working days are over till date and i have not received any document from your bank. I have got a feedback from axis bank and the process is reinitiated. Foreclosure letter will be received on 26th nov, 2018. Now this will be a delay of process in hdfc and create a problem to me.

This letter is occasioned to complain against the continuous harassment that i am facing from the begging of axis bank home loan department. I am a priority account holder of your bank (A/c no. [protected]) and want to close all account as soon as possible due to your non co-operation.

Now i am feeling like betrayed and completely trapped. I shall really be benefited if you kindly take action against this total mishap and help me to find a way out

Please do the needful.

Thanks

Bijan choudhury

[protected]

Dear sir/mam,

This is to inform you that i am khushboo kushwah whose salary account [protected] in axis bank from 2014 but few month it converts to saving account (10000/-) and taking more charges on this account and we have finance electronics product ecs with axis bank. Now 1st emi debit on 06.08.2018, where i paid extra charges with emi now i came to branch and provide customer request with adhar to convert saving account to zero balance account, and axis employee assured me to this is last time charges it will never again but we have provide only 4 transection per month i said i agree with them but now 1st emi with axis on 06.08.2018 i paid emi with extra charges due to the fear of bouncing cheque. Again emi comes on 05.09.2018 where i again paid extra charges on my saving account. Now again emi comes on 05.10.2018 where i again paid extra charges on my saving account.

Now emi comes on 05.11.2018 where saving account shows -1164./- which is not possible to me. This is totally mentallt harassment with me.

I have paid emi worth rs.1483/- where i paid always extra charges to axis bank how could be possible for me.

Again my account shows negative again.

Please resolve this issue asap.

Dear all,
I have a salary account with axis bank and i am getting "consolidated charged" rs.180- & gst charges rs.32.40, on september (15/09/2018), and on october (13/10/2018) you stolen from my account "consolidated charged” 535+96.30- & gst and now in november (17/11/2018) again you cheat"consolidated charged" 540+97.20- & gst. Could you please describe the reason?

Only from three months from my account –total cutting is -1480.90, next month how much you can cut? Because i want to keep balance for you.

Every day i get more advertisement from axis bank for “personal loan”, “gold loan”, etc... Etc… by e-mail and sms also, why you don’t give any message or any information about this matter

My contact no. Is +91 [protected]
A/c no:- [protected]

Please refund my money

I want to file case in consumer forum

Thanks,
Jobey poothara.