Axis Bank Complaints & Reviews

Hi,

I've a axis bank salary account and in same i've credit card for outstanding they have marked my salary account for lein in last 4 months all bills are closed at last 3800 was there my salary came they took that bt not sent to credit card payment instead they are keeping freeze and charging late payment fee.. If that is not freezed at least i would have pay that they are simply charging late payment please release freeze and take that for credit card payment and close outstanding balance

My registered number is [protected]..

Customer care are not responding...

Hi team

Registered mobile number : [protected]
Customer id :[protected]
Registered mail id : [protected]@gmail.com
Credit card number ending with : 5792

I have a financial crisis facing from past 2 months and was unable to make the payment i have so many problems in life and i am not in a position to clear off the debts which i have. I have decided to pay off the debts in final but cant afford to pay full amount i can only pay 20% of my debts as apart from this card i have other cards to pay the bill and all cards which are from sbi bank and citi, which iam going to settle as i have no money left will borrow from family and friends to pay off the debts please consider my case and get back to me with the solution via email we can communicate

Thanks,
Praneeth

Dear manager sir,

I've account no. [protected] in your bank. Last week i tried to dispense money from atm but the money didn't come out because of some machine or server problem.

However, my money got deducted ffrom my account i. E., rs. 6000/-

Following are the further details for the incident:

Name of the account branch: noida
Name of the customer: nidhi negi

Kindly have a look at the matter and resolve at it earliest. It has been already a week.

Thanks & regards,
Nidhi negi

Axis bank charges the customers with an amount of Rs.1.50/minute even for Toll Free Customer Care Numbers. Their IVR options take too much of time to get connected with customer care executive. I was charged with an amount of Rs.20+ for talking to customer care executive for about 12 minutes. Queries related to banking will take at least a few minutes to be clarified.

I was trying to book a train ticket through bhim upi, the amount was deducted but irctc showing "pending from bank end". Please refund my amount it was rs. 2495.

Some details are given below.

Upi id: [protected]@axisbank
Transaction date: 8 nov 2018
Transaction id:[protected]
Transaction time: 10:02:13
Transaction amount: rs 2495
Irctc transaction id: [protected]

Hi, my debit card (Master card) ending with 2974 has been blocked due to wrong pin entry while processing an online transaction. My name is hema hh. This card belongs to a salary a/c i hold with axis.

I tried sending an sms to unblock the card, which came back as unable to connect to url. I tried calling customer care but there is no option for unblocking the debit card at all.

Request you to kindly do the needful.

Regards,
Hema

I had a salary account with axis bank until
Oct 2016 then i dint use axis bank at all. But then government started debiting subsidy with axis bank. So when the account has been active and any how amount are being debited. Now when i go and check my account, its showing negative balance. What is the point? When rbi said no negative charges are applied if we maintain zero balance. Any way my account is used by government for subsidy and so its active, then why showing negative balance.? Kindly assist, looking forward for positive resolution

Subject: - Operational Inefficiency of your staff leading to financial loss for the customer.
Reference: - My investment in wife’s name ( Suchitra Kane ) for 8% RBI Bonds No. TBUTI[protected], FOR Rs. 240000/- from your bank. My connected account no. [protected], with Sinhagad Road Pune.
With reference to the above mentioned investment, I want to keep the following example of inefficiency of your staff on record.
1) As the interest for the year 2018-19 was going to be Rs.56000/- Form No. 15G duly completed was submitted to the branch on 21/4/2018. This was submitted in-time. The acknowledgement from the concerned staff was taken with official stamp on my copy.
2) When the interest for the first quarter was credited to my account in July 2018, 10% TDS was deducted from my payment.
3) When I personally visited the branch in the first week of August 18, your operating Officer Mr. Amos Sawant coordinated with the concerned department and confirmed to me that the Form 15 G is updated. He verbally assured me that the wrong deduction will be refunded after the reconciliation in the month of October 18.
4) When the refund was not credited to my account, I again contacted Mr. Sawant on November 3, 2018.
5) Now after lot of efforts today I have received phone call from Mr. Sawant that now I will have to collect the said amount from Income tax Authorities after filing the return. I had already indicated the same in my first visit.
6) It is very disgusting experience and I hope at least now the updated record remains same for the next quarter interest payment and I get the interest credit without deduction of tax.
It is sheer in efficiency of your staff leading to financial loss for the customer. I hope this is attended positively with my knowledge.
Milind Kane
Mobile No. [protected]

Hi my name is nazia shaikh... I have a savings account with axis bank since 5 yeras now... And i recently took personal loan from axis bank... For which my emi gets deduct from my hdfc bank... Last few mnths i was unable to pay emi on time as my dad was hospitalised and then he passed away i cdnt go to office due to which my salary was affected... I m a single parent alone taking care f my son nd mom... My sep mnths emi was due hence they blkd 6000 from my axis bank account... I requested them as u have blkd it adjust frm there as i m having financial crises they didnt do tht... I somehow managed and made paynent they said it will b released as soon as u make payment but its nt released yet... Due to this my oct mnths emi bounced... And they again freezed 6000 from my account i went everywhere possible everyvdy was we cnt do nythng... Again i somehow arranged nd made payment yesterday... Went to the loan dept showed them the receipt they scanned it also and sd we will send an email it will b done... But still nthng... Wen i called customer care they sd no request on account... Now its diwali again banks will b closed... I have my hard earned 12 k. Thsd or more freezed wid axis bank and they r nt releasing it... If tht is nt released by 10 i dnt have cash to make this mnth emi again... And again if this gets bounced they will say pay this then nly we will release... I m just waiting wid no result r solution... Fed up wid axis bank

Respected sir,
Fraud transaction through upi
My account number is : [protected]
Name : shambu das
Account type : salary account (Axis bank)

Transaction details
[protected] upi/p2a/[protected]
[protected] upi/p2a/[protected]
[protected] upi/p2a/[protected]
[protected] upi/p2a/[protected]

Yesterday i am already fir

Thanks
Shambu das
[protected]

No clearity about any explanation from agents. No proper customer response from the bank, indecent response.. Cutting the call while inquiring, worst everywhere. Only these are the salient features of axis bank.

I would like to cancel my axis bank credit card, which i can't hold for any more.

Please do the needful.

Regards,
-rahul
Mobile: [protected]

Debit card EMI deduction is not stopped after sending lots of emails.
Please stop the emi as 3 EMI deducted refuthat deducted EMI as soon as possible because transaction details provided by Axis bank to Flipkart when the transaction successful on 5th of August.
Regards
Sumit Kumar
[protected]
9140*********4152

Today on 5th Nov 2018, I tried to recharge of Rs 399 but transaction failed and my money got debited. I tried again then same thing happened but I received Recharge for last transaction.

Again at night,
I tried to DTH recharge of Rs 330 but transaction failed and my money got debited. I tried again then same thing happened but I received Recharge for last transaction.

Why are showing Transaction Failed...

Worst corporate internet banking i have seen so far in my lifetime. First it took 4 month to bank open our account and then nearly 2 months after we got internet banking account. And now if i have internet banking now it’s not working at all.. Can’t add payee.. Can’t getting our international money transfer.. So fed up with axis bank services. Now we are taking decisions to close our account soon... So guys go for any other bank not this axis this will give headache only.. If bank have problems with me complaint my account isn’t under 62 west studio llp

Hello sir,

Yesterday i have initiated one imps transaction from my axis bank account to kotak bank account but still amount is not credited with my kotak bank account.
Reference details

Hello! Your a/c no. 528863 has been debited by rs. 11005.9 on 05nov18. The a/c balance is rs. 251.69. Info: imps/p2a/[protected]/[protected]kkbk0000. Call [protected] (If in india) if you have not done this transaction.

Account number: [protected]

Unauthorized transaction without my knowledge. A sudden deduction of 900 rs from my account to this site noticed...

Adding their msg here for more clarification...

Your a/c 222917 is debited inr 900.00 on[protected]:06:02 info: pur/google *mustafa sevinc/[protected]/google *mustafa sevinc

Request you to do the needful for refunding this amount...
I don't wanna happen this again

I want to inform that i have destoyed my credit card of axis bank (Xxxxxxxxxxxx6521) last year thinking i did not need the card and even i have not used for a single transaction.
After nearly 1 hour, i am getting sms of due bill in every month for the last 4 months.
As per updated sms, my oustanding shows rs.3383.
During application, i was told by bank reprentataive that the card will be invalid after 1year if i donnot use for a single transaction annod no annual charge is imposed.
As i am retired person, i cannot pay the due.

Regards,
Labanyamay das
Contact no: [protected]

What you people aiming at.

Finding out ways how to humiliate your customers through your recovery team.
Please for god sake stop this and give a clear picture about my payment.

As per settlement, i need to pay 28000/- rs
I want to know how much amount is pending from my side as i want to pay amount by today itself.
I paid total 14, 100/- against the settlement.
Please let me know the clear image of my settlement because i am fed up from your recovery team.

Credit card number :- [protected]
Name on card - himanshu pal
Mobile no - [protected]
Registered mail id - [protected]@indiamart.com

I have applied for personal loan in axis bank. And the employe of axis bank (Jitender-[protected]) is misguiding me about rate of intrest and taken all my document on whatsapp. He told me
About 15% roi and after approval he told me that u loan is approved on 20.50% roi. When i told him to cancel my loan he told me that u have to visit loan departing at himalaya house.
I had visited personal loan department at himalaya house, k. G. Marg on last wednesday (24.10.2018). They have told me that we will cancel your loan in 2-3 working days. But still i have not received any confirmation from axis bank. I am attaching the letter which they have given to me on last wednesday. Please cancel my loan app. No - 8988130 as soon as possible. And please take some action against your employe (Jitender-[protected]) for misguiding me regarding roi and also he had taken my document on whatsapp i have all the screen shot. He never meet me for collecting document. And also he told me when u will receive any call from axis bank plz tell them that u have given the doucmemt to me physically not on whatsapp. I am very disappointed from axis bank and their employes.

Thanks & regards,
Shanu kumar singh

No clearity about any explanation from agents. No proper customer response from the bank, indecent response.. Cutting the call while inquiring, worst everywhere. Only these are the salient features of axis bank.

I would like to cancel my axis bank credit card, which i can't hold for any more.

Please do the needful.

Regards,
-rahul
Mobile: [protected]