Axis Bank Complaints & Reviews

Hi
I am vipul today some strange thing happened inr 4100 is deducted from my axis account. I have not done any transaction, why this amount is get deducted from my account. Is it some kind of glitch from your side. There is some message coming from info: pur/google *nguyen van ngh/[protected]/google *nguyen van ngh/seq.
Please check this issue otherwise i will need to close my account at axis for this such type of mistake

Date : october 18, 2018 ; time : 15:25

Kind attn : axis bank credit card recovery department

Dear sir,

Axis credit card no.[protected]

Mr. Kailash (M [protected]) instruct to his collection executive mr. Sandeep to hold at my home till 7.00pm evening, do not leave my home untill money is not received

Plz help

Mr. Parag dave
[protected]

Background :- (Story by sandeep sharma)
A person named ashish yadav (Ex co worker) got the loan from axis bank - delhi branch (As that time our salary ac was with axis bank - gk branch delhi)
Its 4 years i am no longer in connect with ashish yadav and don't have any specific relation with him as rest 200 employee of the company.
So i have no relation with - loan/axis branch/ ashish yadav

Scenario :-
A guy from recovery agency - name called "sandeep sharma" (Contact details -[protected], [protected],[protected], [protected], [protected] and others)
Conversation - he called me and ask about ashish yadav and start misbehaving (Abusing and bad languages) and forced me call ashish yadav as i was unaware about ashsih and his contact details.
He got my details like home & office address told me take illegal action against me & my family members. And start calling me in every 1 hours
Every time called from different numbers and abused and threaten

[protected]@gmail.com

Dear axia bank,

At last few month i have not pay to credit card payment because some emerargency in our house. My credit card last digit-7905 today i have pay the full payment 53870. So kindly reversel the charge in debit interest or late fee payment charges.

We have allready talk to axis toll free customer he says first you pay the full amount of statement then we have raise the request of reversal payment.

Regards,
Paramjeet kaur
Ph-[protected]

Sir, my account is in the galaxy complex medical college road gorakhpur.
I open jan dhan yojana account in axis bank, when i withrdal my money from my account, the account was blocked. When i reached axis bank about this problem, they checked my account or told that your account is in this student account there is no jan dhan yojana account. When i asked to solve this problem with the bank manager, he said that your account will be closed from here and it can not be done by

Account holder dheeraj kumar
Account no [protected]
My contact no [protected]

I would like to begin with thanking axis bank for there excellent and consistent ability which is not able to help us solve a simple refund issue... Although all the required documents has been submitted as well as all the co operation needed by the bank to get the matter under investigation. The complaint which was formally made on the 1st of october has not been even initiated even after visiting the bank and completing every necessary steps or info needed by the bank. On top of that given the assurance by the complaints dept and the safdarjung branch manager and employees that the only step left is to wait for the refund to get processed once they have investigated the matter with the icici bank within 3-4 days... And today on the 17th when i contact the complaints team with the reference number provided by the bank to check the status. I get an answer that the document needed is not submitted and the complaint to solve the issue has not been initiated also, let alone process the refund. My goodness what is it that such a so called "reputed" bank in the nation can't even process a simple complaint to be fixed even after 17 days it was reported and provided with all the info and documents in detail as instructed by the bank themselves. Even after taking every step as instructed by the bank you can't even bloody initiate a minor complaint to get processed for investigation, let alone fixing the issue and getting the amount refunded. However i am glad at the end of the day that i had made the decision to close my personal savings account and every tie up with the bank which was created and started with them 10 years ago due to the circumstances facing with the same issue. If a so called "reputed" bank of the nation cannot even solve a minor issue without any hesitance for a loyal account holder and customer of 10 years than i too don't have any hesitancy to close such ties and also to proactively discourage each and every member of my family and friends as well as go to the social media publicly to dis continue to deal or have any ties with such utter nuisance and pathetic people who don't have the simple conscience to solve a matter after doing everything for them as instructed. I just dont understand whether this is the banks motto and policy or is it just the employees utter hesitancy and reluctance to help someone who has faced similar issues.

Customer id[protected]

I have a credit card with axis bank, i requested for extension due to job loss and it was denied, i transferred money to my axis bank account so i can pay my dues
Credit card team marked a lien of my entire credit card outstanding on my savings account thus stopping me from using my savings account

I spoke to the collection team and paid the minimum due so the lien can be removed but even after payment they did not remove lien
When asked the collection team asked me to send an email so the amount frozen in my account will go towards credit card payment

I did that too and the money is still frozen in my axis savings account

Lien not removed and i can't use the credit
Axis didn't deduct it towards credit card either

My money just lies there useless

Customer support is useless as they keep sending me same templates over and over to make payments

I have submitted a cheque to mahindra finance before submitting i have verified my signature from your other branch. They asked me that signature is ok. But that cheque was bounced due to signature mismatched. Why my branch (Hewatt road, lucknow) didn't ask me before bounce due to signature mismatched.
Who is responsible for that and who will pay for that?

Dear sir,

Greetings...

Sub: bnpl a/c-mr/da/nm/689/14-15 panvel 410206

This is to inform you that we (Sterling surgical sales) imported material through billi no.: 0224ar1m160062 dated[protected] beneficiary name is fusi tech (Hk) co. Limi.

Kindly be noted that we have submitted the supporting papers to axis bank, branch old rajinder nagar but even then we are receiving the letter for submissiion of evidence of import of goods/service.

You are requested to investigate the case and inform us urgently.

Regards
Seema midha
[protected]

I ordered food from zomato on 7th october. The order wasnt processed but the amount was deducted from my account. It has been 10 days and the refund hasnt reflected in my account while the zomato officials say they have already issued the refund.
Reference refund no-20181007111212801300168509007837260.
Please update the status of my refund. Thanks.

Hi, i m biren, employee id 112144, was working in axis bank as an assistant manager in operations in angul branch sol id 288. Joining date was 29.02.2016 and resigned date was 14.01.2018. Whenever i m trying to get to know about my epf balance or trying to get to know my epf balance its showing that there is something wrong with your name with your aadhaar card. While there is same name is mentioned in the both.

Kindly do the needful.
Thank y

Today Rs.36.46 got debited in the name of TIP/SCG.POS.DT 091018/ and I checked my transactions on the mentioned date . I used it to pay my exam fees only on that day . I have 3 bank accounts and This kind of money deduction is being happened only with Axis bank only . I want a detailed clarification and refunding of money although it is a small amount coz money got debited like this for 3 times till now and also please enlighten me about this kind of money deductions so that if this is the case i can stop using axis bank

REGISTERED POST.

Dated: 15/10/2018
Axis Bank Ltd.
S.C.O No. 661, Sector 70
Mohali.

Reference: Our Request for closure of current account No. [protected] in the name of our firm GILTON ELECTRICALS. SCO 667, Sector 70 Mohali.

Dear Sir’s,
We were operating a current account in your bank branch at S.C.O No. 661, Sector 70 Mohali, as our showroom was nearby located at S.C.O No. 667, Sector 70 Mohali.
Since March 2018, we had made a formal request for closure of our account as we were in the process of vacating the premises, and therefore we surrendered the credit card machines & the balance cheques in the branch itself. Subsequently we shifted from our address on 31/05/2018.
This fact is also confirmed from the fact that there has been no activity in this account at all from 31/05/2018 onwards, as we have vacated the premises.
Still, it has come to our knowledge that the bank has not closed our current account, despite our request & fulfillment of all formalities, such as cheque return etc, and some arbitrary miscellaneous charges are being debited to the account, which is apparently now showing a negative balance, despite no activity in the account from June 2018 onwards.
We have also visited the bank and explained that we have vacated the address & closed our account & not done any activity in our account, but the concerned bank representative has put forward the reply that some charges have to be paid (even though we have not operated the account since June 2018)
We request you to please close our account urgently & with immediate effect and please waive the undue and unnecessary charges as there has been no activity in the account at all since the past many months, failing which we shall have no option but to seek a legal course for closure of our account, so that the bank may not unilaterally keep on debiting charges to our account.
We are retaining a copy of this letter, in case it is required for further follow up in a legal course.

Hi,
I have provided the attachment of a transaction which is not successful but 1720 amount is deducted from my account and its been 3 days since I have not received my refund. Kindly look into the matter as the recipient is declining the transaction by stating they have not received the transaction amount. I have already raised request from axis customer care, still its been 24hrs no response from their side. So please look into the matter and take necessary steps to refund my money.

thanks and regards,
sourjya swarup pradhan

I ordered a product called Axis active band on the 4th of October 2018. The amount was deducted at the same time and I received a message that your order has been received. But today 0n th 16th October 1521 hrs, there is no status update. I dont know where my product is. When I call customer service, they charge me money for pressing buttons on my phones and when I get some1 on the phone, he doesn't know what to do and hangs up. I still havent received my axis active band. This is ### service by you guys, never expected this from you.

Respected sir,
I booked train ticket from IRCTC website through Axis bank. My account is with Axis bank Account No. [protected]. bank. My ticket was not booked but amount was deducted vide sequennce no.[protected] for the amount of Rs. 830.98.. By bank showing it as a successful transaction. Please refund my amount of the transaction for your reference.

Thanks and regards
S.Venkatachalam
[protected]@gmail.com
[protected]

Hi,

Since the time i have taken loan from axis bank i have been facing lot of issues. I have already communicated everything to several people in axis bank but somehow not even single issue is getting resolved. Today is the last day i have to submit my fees to college but haven't received draft or cheque from axis bank.

This is the last time i am explaining all the issues i have been facing

Issue 1:

The emi amount that i am suppose to pay is 5283, for which i get messages from axis bank to keep this amount in my account but the amount never gets deducted from my account i have to visit axis bank every month to pay this amount.

Issue 2:

For the first month as well i got the same message to keep 5283 in my account but the amount that got deducted was ~10, 331 and was returned back due to insufficient balance. The bank again tried to submit the cheque with amount ~10331 and it got bounced because of insufficient balance. How bank can deducted this amount when i was told that my emi would be 5283. Bank told me that now i have to pay the charges 590 for the cheque getting bounced. Why i should pay this amount?

I was never told that this ~10, 331 was my emi amount.

Issue 3:

I was also not told that i will need a bonofied letter from college to get my second disbursement of loan. When i visited the branch to collect my draft on 8-dec 2017 i was told without that we wont be able to provide the draft. How you expect someone to know this by his own someone should have communicated to me before. I have been following up each and every day to collect the draft and everyday a new issue comes up.

Today i was told to write this mail, if this was roadblock for getting my draft i should have done this on 8-dec itself or before that.

Please let me know after all these issues that i have stated above who will be liable to pay the penalty that the college will impose for late submission of fees.

If all these problems are not resolved by eod today, unfortunately i have to cancel my loan from axis bank.

Thanks

Amrit bhagat

[protected]

Hi,

My Loan application process started on 3rd OCT and it was approved on 12th OCT it was approved and when I call the respective person they say that the amount is disbursed but I dint get any money in my account.

As already 13 days are over and when I ask for the money the person says why am I in hurry. If I was not in hurry then why would I have taken loan.

The service is very bad.

Regards,
Maya

Two times One time with redbus and the secind time with the flipkart, my money was deducted but my transaction were unsucessful. when i asked axis bank people they told me to ask merchents. when i asked merchents, they told me to ask axis bank people.

tell me whom i have to ask ??

i have attached the screenshots of the both thetransaction

i am fighting for my money not for axis bank or flipkart or redbus money.

My credit card is a new approved referee number 11889116 which was sent by my Blue Dart courier, tracking number is [protected] but the Blue Dart courier is not available which has been sent back by Blue Dart whose tracking number [protected] Sir please help me please give me my credit card Send by Speed Post Customer Care No Answer Can not Find Branch No Answer Available This time my speed post Sent by