Axis Bank Complaints & Reviews

I am writing this with regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-xxx. I recently received a bill of amount rs. 2lac.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 10 business months. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]
Regards
Vishal bhushan tripathi

Booked ticket in irctc website using bhim (Powered by axis bank) gateway. Request came to bhim app and i approved it. Amount was deducted. I waited in the payment page but it was not redirected to irctc site. Status in irctc website shows pending from bank. Ticket does not show in failed transactions tab. It still remains in last transaction status.
Transaction id :[protected]

Axis customer id:[protected]

I have been a loyal customer of axis bank and kept a clean record for the past 4 years, i have lost my job and waiting to join my new job in december. Due you this i'm unable to make the payment last 3 months. I am now receiving threatening calls to myself and my family members phones from the collection agency. I can't believe axis bank treats their customer like this when their customers go through a hard time. I have recorded the conversion with one of the collection agents. The agent insulted me as a kadankaran (Defaulter) and called my sister's phone and spoke to her in a rude way. I need this to be escalated and want this person or the bank to be punished for the humiliation i went through. I am heartbroken due to the behaviour or the bank.

Since two months, am trying to create aadhar card for my 1 year old daughter.

My last 11 attempts of creating aadhar at this axis branch in heart of mumbai city went unsuccessful this way:

1) i visited the above mentioned axis branch at 9:30 am where i got to know that you need to form the queue at 6 am in the morning since only first 25 people are allowed.

2) i visited the branch at 6:30 am where there are only 15 -16 people above me but when branch opened ta 9:30, have been told today only first 15 people will be considered.
Question: how can bank change the number of persons to accommodate for aadhar on daily basis based on their convenience?

3) my 4-5 visits went unsuccessful since many times only 10 & even less than 10 people are allowed to create aadhar at the branch.

4) my eighth visit at the branch was at sharp 6 am where my name was registered with the bank security guard & i was among the top 4 persons. Again after waiting for three+ hours i have been informed the lady who works on aadhar system had not came today hence no aadhar work will be carried out today.

On the top of it when i along with other people came inside to meet branch manager with the below two questions, he not only refused to meet but did not allow us to even stand inside the branch.
When all people refused to budge & waited in the scorching heat outside, after an hour of wait, branch head finally came not to address the queries but to abuse & make fun of people.
* i have all the video recordings which certify my each & every word here, being 7 time unsuccessful i thought of doing the recordings this time.
Question: if one employee is not available, will it be fair to shut down the whole machinery, why there was no backup being planned?
Question: why the registration is being done & people are forced to wait for 3+ hrs if employee was on leave?

5) during my ninth visit again after three hours of wait with my one year old daughter, have been told aadhar system is down, hence asked to leave. This time i lost my patience & met the manager who finally agreed to provide me saturday slot, little i did know it was a ploy to further harass me.

6) during my tenth visit, i visited the branch as told by manager on saturday afternoon but to my shock again have been told system is down so my request could not be processed.
I tried to meet manager who had given me the slot but he was not there so i left my number to second officer & left again with my year old daughter & my father.

7) now after few days i got a call from the manager & have been told to visit the branch today.
Before leaving as well, i called up the manager (Have the call recording as well) where i confirmed if the system is working or not & on his yes, i left from my home which is 10 km away from the axis branch.
When i visited the branch, again being told that system is down since morning.

I tried to reach manager who is not there, have been informed just 30 mins before that system is working, how can it be true?

If aadhar is everyone right, why this right has been taken away from my year old daughter?

On 27/10/2018 at 7:48 am, trying to make a transaction of rs. 2000 from samsung pay mini which is actually powered by axis bank ltd and the transaction id is[protected]. Amount of rs. 2000 has been deducted from my source bank, which was bank of baroda but still out of reach for my son's account in indian overseas bank till now. According to axis helpline, they are unable to process of refund.

Sir i am nagaraja bellary
My account no. [protected],
I have saving account with axis bank, since 3 months account is debit freezed, i went to axis bank home branch 10 time, but no use, they only said we will solve your problem and update to like that but no one contact me.
I have already submitted kyc documents and request to activate my account before 6 days.
But yet you are not considering my request. This is neglecting of customer from your side.
My account detail
A/c no.[protected],
Ifsc code:utib0000731
Branch:siruguppa

I request you please close my account after activation
Thanx

Dear concerned,

I have an account with your bank and account no is [protected] in the name of nitin verma.
I tried to deposit an amount of rs 107800/- that has been stuck in axis atm recycler machine in sector 19 on 21st october 2018. I haven't get that money credited in my account yet. Kindly do the needful and resolve this issue as i am in an urgent need of this money.

Waiting for a revert from your end.

Details:

Name-nitin verna
Account no-[protected]
Date of transaction 21/10/2018
Amount - 107800/

I have mutual fund account-[protected]with axis bank, which sip i am paying on 5th of every month, but this month after 15 days of sip date one massage came that sip amount has not came so they are unable to process, when i replied to them and produced my bank statement that amountof 5000.00 has been deducted from my account as usual, then they said that amount has been reversed, but why they reversed and where this amount has gone i don't know.
So if it is reversed kindly refund my amount to my same bank account from which the sip is going every month.

Dear sir / madam,

This is Ravindra Kudupudi
Phone number: [protected]

My axis bank a/c no. 517094 has been debited by 1899.00/- for oneassist membership on 26th Oct 2018.

I faced the same issue on 26th Oct 2017 and reported a complaint for refund but I was not refunded.

I contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership.

I am totally disappointed with this one assist

Regards
Ravindra Kudupudi

I want to cancel this one assist service, last year these people called and about this and started the service without my permission i asked the customer care to cancel this service and provide me a refund but i didn't get any response. Now i got a mail about it's auto renewal. I am trying to get to the axis bank customer care but they don't have any option regarding this. And the one assist customer care's number is out of reach. I don't want this service and i want it to stop, last year these guys charged me for 1899 and i don't want them to do it again.

Name : muthumani kumar
Axis bank a/c no : [protected]
Transaction date : 05 oct 2018
Amount : 3, 042.00
Transaction description : inb/neft/axir[protected]/anand propert/[protected]
My reg. Mobilr : [protected]

Dear sir,

Neft fund transfer from my axis account on 05.10.2018 to
Name : anand property finance limited
Bank : ferseal bank
Branch : rajkot, gujrat
Ifsc : fdrl0001777
A/c : [protected]

Amount debit in my axis bank account but still not credit in anand property finance limited account

Please help me... Me borrow loan from anand property finance limited 3000 dues date 09.10.2018, but i repaid via axis bank neft on 05.10.2018 but anand property finance limited told me still not received your money and now overdue penalty rs.1020.00 also applied now my due rs.4062.00 but i repaid before 4 days

Please as soon as solve my issue
I enclosed translation proof

Thankyou

Hi i am neeraj kumari i took a home loan from axis bank. At the time of taking loan i wanted to pay my emi through ecs from my salary account from sbi bank but axis bank employees forced me to open a new savings account in their bank and said that it would be a zero balance account till my loan is with them but after a few months they converted it to amb 10000 without any further notice then i made complaints but in vain. Then i started to deposit my emi to my loan account directly. After 5-6 months they took action and again turned my account to zero balance. But now problem is that they started demanding penalties of[protected]rs from me. This is not my fault why should i suffer. Please help me thanks - neeraj kumari mobile no [protected]

I take gold loan from axis bank we give total intrest every month to bank but after two year when the bank call to renew the account at that time we say u dont renew i pay full amount to close my account then after we take full amont in my hand and we go bank to deposit but at that time the bank does not deposited my amount and say u do NEFT in ur account to close and than after neft he say me to deposit 550 for the auction charges i say why, then he say i put add in newspaper to auction. so auction charges presented to me, u see for the whole conversation i give full intrest to bank than why he auction my gold.so the moral is this conversation you dont take gold loan to axis bank because bank is totally cheat the customer

I had got my account closed before two years after withdrawing money from my account. After submitting the documents their person told me that they will close my account. But after some time i got message to have been charged rs 1000/- for short balance. I approached to the guy he said not to worry we will resolve the issue. After some months again i am being deducted rs 1000 every month resulting into rs 16000 debit balance.

Dear sir/madam
I had ordered flipkart for supply of 2 paul london bags (Rs.518 per bag) on 06.10.2018 and payment made by my axis bank debit card. Later on same day these were cancelled and a refund for both bags was initiated by flipkart. The refund references numberd are as below
[protected]
(2) [protected]
Out of above two refunds i have received only one refund of rs.518 on 16.10.2018 and another refund of rs.518 is yet to be received. I had sent a mail to axis bank for early refund but they are not replying. Bank's customer care is also not responding.
As 16 days has already passed and axis bank has yet not credited refund amount rs.518 to my account, it is requested to take up the matter with bank to resolve the issue.

My account [protected] is credit frozen, i just want to understand that why it is frozen especially when it has the sufficient balance, and even if it needs to be converted into the saving account, it should happen automatically. We are living in a digital world and why i would need to still visit the branch physically? There should be some online way of dealing with such situations.

And from kyc perspective, the bank already...

Dear sir/madadm
(Consumer complaint)
I am in deeply trouble i need your kind favour.

I had used axis bank credit card ([protected]), i was paying their outstanding regularly when my condition was good. Due to my family and personal problem i am not in condition of pay interest and late payment charges but bank has deducted from my fd amount. My family condition is not well that time thats why on 15 oct 2019 i go in bank and give request of break my fd and clear credit card charges but bank will deduct full amount from my fd with out any intimation.
I am continuously requesting axis bank customer care to do reversal of my late payment and interset charges but there are no response from them. I request axis bank to reverse my some charges after so that i able to eat food i have no money that time for survive if you are not reverse my money then you whole are responsible for my life. Registered email id in bank is [protected]@gmail.com and my account number is [protected]

Sincerely
Arun goel
[protected]

I have withdrawn money from my skrill account to my axis bank account. Its been more than 4 days i have not received money in my bank account. When i confirmed with skrill they said that mine money is already reached to the bank.
And when i tried to contact with my axis bank branch they are not giving any response no one is picking up my call or many time they are cutting down my call without giving any information.

Transaction...

I have done a wrong transaction on 18/06/2018 with the transaction number[protected] with out my knowledge when i noticed this i approached your customer services to take a necessary action about it they took complaint and given me complaint number [protected]. After few days i got to notice that your team took a wrong action they took it for the transaction done on 14/06/2018.

When i noticed i reached your customer services again and asked them to do the needful because beneficiary bank took action and they marked lien for the transaction[protected].

From that day onwards i'm running behind your team, but there is no appropriate action from you every time your nodal team gives me new complaint number but the issue was not at all sorted out. Then this is the last mail from me and i'm going legally if it was not sort outed with in a stipulated time.

But there is no response from bank even ceo can't take action how petty several times i sent mails and call they are not responsding

My name is shanmuga priya. I am expecting refund from amazon which they claim to have done at your end. My refund reference no. Is [protected] and my debit card no. Is [protected]. Request you to look into matter at the earliest.

I am not sure why has this happened. It's been more than 10 days now. Please arrange to help me get refund at the earliest.

Thank you