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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
Complaints 13009
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Axis Bank reviews & complaints page 312

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A
Arocquiomani Moses
from Akot, Maharashtra
Oct 15, 2018
Resolved
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Address: Nagpur, Maharashtra, 441123
Website: Consumer complaint

My saving account is a salary as account.
On 13th Oct there is a deduction of Rs.291 which is mentioned as a consolidate charges.
My balance is very low, I am withdrawing very small small amount to avoid no money issue at the month end,
Even though bank is debiting the huge amount which is not affordable to me.
Please revert this transaction and give me the debited amount back.
Nov 18, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2018
Axis Bank Customer Care's response
Hi, thank you for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
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    S
    Srivatsan SG
    Oct 15, 2018
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu, 600050

    I did a imps transaction on 13th of oct saturday for rs 9000. It is not yet credited to beneficiary. Please look into the issue. It is urgently needed to be resolved as i have more transactions pending after this. Please action it at the earliest. Request axis to always have online help chat to solve issues as telephone customer service is of no use.

    Account name: srivatsan sg
    Acct number:[protected]
    Nov 20, 2018
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 15, 2018
    Axis Bank Customer Care's response
    Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2us5Gcb Regards, Team Axis Bank.
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      A
      aryansunil
      from Tasgaon, Maharashtra
      Oct 15, 2018
      Resolved
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      Resolved

      Address: 400080

      Sir,
      One year back i joined one company in dombivali. Company opened my salary account at axis bank, zaver road, mulund west, mumbai 80. Because of some reason i resigned job. I kept rs.1000 in my account. I came to my hometown. From last one year i have not used account. Today i checked my account it showing negative 778 rs. (-778). Then i contacted nearest brach for closing account at uran-islampur, tal walwa, dist-sangli branch code -499. Bank offcial told me i have to pay rs. 778 as fine. I have not linked account to dmat account but continusely mails are coming. I have two concerns
      1) who linked my account to dmat without my permission.
      2) how can you deduct money for not maintaining minimum balace when balance become zero? It is violation of reserve bank of india rules. Bank already deducted 1000 rupees as fine and when account become 0, bank continues fine its illegal practice.
      Please resolve my issue and close my account.
      Regards,
      Sunil patil,
      Acc no. 72166
      [protected]@gmail.com
      Nov 16, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 16, 2018
      Axis Bank Customer Care's response
      Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
      Oct 16, 2018
      Updated by aryansunil
      Hello sir,
      As per your request i am sending my registered mobile no. [protected].
      Acc. no. -[protected]
      MICR code[protected]
      Dear sir
      This card number 9755 complit settled amount 36600 deposit but After that the amounts are being removed to

      Thanks
      Axis Bank Customer Care's response, Oct 16, 2018
      Verified Support
      Hi, we are here to help! Please Dm us your contact number and we will get back shortly. Regards, Team Axis Bank.
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        T
        Tika thapa
        from Ranaghat, West Bengal
        Oct 15, 2018
        Resolved
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        Resolved

        Address: Darjeeling, West Bengal, 734301

        With due respect and humble submission i tika thapa accnt no. [protected] would like to lay my prayers for your kind information that on 2.9.18 at :15am i went to withdraw my salary at the dist hospital premises atm. First i withdraw rs 1000 i got the cash again i withdraw rs1000 but i didn't get the cash but then i received the sms where the second amount was deducted from my account.
        Despite my complaint to the bank manager twice no action was taken so i was compelled to write it down to you.
        So sir kindly do the needful.
        Thanking you
        Yours faithfully
        Tika thapa
        Nov 16, 2018
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 16, 2018
        Axis Bank Customer Care's response
        Hi, sorry for the trouble. Refer the link https://bit.ly/2NJKKFo and raise a dispute for the same. Regards, Team Axis Bank.
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          I
          Inzamul Sepoy
          from Vinukonda, Andhra Pradesh
          Oct 15, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110031
          Website: www.axisbank.com

          My current account has been frozen and today my savings account also frozen without any notice or warning. I have not done any transactions in last 15 days in my savings account. And why is the freezing for current account, they are just meant for frequent transactions.
          Worst banking experience with Axis Bank. I have complained it to the authorities in Geeta Colony Branch in Delhi where I have opened the accounts, they said me to visit after two days and inform you whether we should unfreeze or not...this is just illogical if your current account is frozen which have only 62, 000 fund and only doing upto 2 - 3 lakhs transactions in a month. Worst banking in the world i have experience I will give its a negative star...
          Oct 20, 2018
          Complaint marked as Resolved 
          They closed my account and proceeded to refund my entire amount of my account balance.
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 17, 2018
          Axis Bank Customer Care's response
          Hi, Thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
          Oct 19, 2018
          Updated by Inzamul Sepoy
          [protected],[protected] Inzamul Haque Sepoy
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            K
            Kirti Anand Bilaspur
            from Surat, Gujarat
            Oct 15, 2018
            Resolved
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            Resolved

            Address: Ahmedabad, Gujarat, 380006
            Website: axisbank.com

            Hello I am having axis bank credit card which is expired long back but till now I have to make minimum payment to save my cibil . Some years back I was very good customer of axis bank as regular card user and make payment regularly but suddenly I met with chicken pox so that time I am unable to make payment for total outstanding amount and I had given 6 pdc cheques to complete my all outstanding but axis bank every time present the cheque after my due date and I recive late fees and finance charges in next statment I complain about it to customer care and other senior officials but till now no one help me every month I have to make minimum amount to save my cibil but now I feel that I have to now make call to consumer care people for help.
            Nov 18, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 17, 2018
            Axis Bank Customer Care's response
            Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
            Oct 17, 2018
            Updated by Kirti Anand Bilaspur
            Kirti Anand [protected]
            Oct 17, 2018
            Updated by Kirti Anand Bilaspur
            For last so many months I am only paying my minimum amount due only to save cibil and not facing any problem but last week I applied for business loan and they reject only for not making payments to axis bank this is fault made by axis bank that's why after paying complete outstanding still facing problems.
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              A
              Amandeep assla
              from Shimla, Himachal Pradesh
              Oct 15, 2018
              Resolved
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              Respected Sir/madam,

              On 25 sep 2018 i tried for mobile recharge of ₹300 through net banking but recharge failed and that particular money is debited from my axis saving account i.e [protected]

              I launch a complain on 6 oct 2018 my service request number is 45367726. Customer care saying that my complaint is still pending.

              Sir till date i dont get my debited money back.please help me sir
              Nov 18, 2018
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 17, 2018
              Axis Bank Customer Care's response
              Hi, thank you for reaching out. We request you to elaborate your concerns via DM, along with your register mobile number. We are here to help! Regards, Team Axis Bank.
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                M
                from Noida, Uttar Pradesh
                Oct 15, 2018
                Resolved
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                Resolved

                The account was salary account whis was not active for 7-8 months. Acount was not active for about 8 months. I purchased a mobile through emi yesterday. So i transferred 4000 to the account. Out of 4000 only 2000 credited into account. These 2000 are not been credited. Are these any extra charges that i am unaware of??
                Please look into this this and revert as soon as possible.
                Nov 16, 2018
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 15, 2018
                Axis Bank Customer Care's response
                Hi, we are here to help! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank.
                I m a regular usable person of axis bank services bt i have no any face any problem in service bt Sudden my saving account showing in -745rs why?
                Axis Bank Customer Care's response, Oct 15, 2018
                Verified Support
                Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                Booked a Ticket on IRCTC through Axis bank -
                it says Transaction Pending from Bank

                Transaction ID: [protected]
                RATLAM JN ( RTM) H NIZAMUDDIN ( NZM) Transaction Date: 13 Oct 2018
                Transaction Amount: 1395.49Payment Status: Pending From Bank End
                Failure Reason: No Response From Bank
                Axis Bank Customer Care's response, Oct 15, 2018
                Verified Support
                Hi, we request you to visit the link for further assistance https://bit.ly/2Na7gH8. Regards, Team Axis Bank.
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                  J
                  Jazz Hanspal
                  from Noida, Uttar Pradesh
                  Oct 15, 2018
                  Resolved
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                  Resolved

                  Address: 110092

                  I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 29058.36.

                  This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                  I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

                  I am ready to settle this as soon as i get the confirmation from your side.

                  Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                  Please reach out my number: [[protected]].

                  Thanks,
                  Jasvindra kaur
                  Nov 15, 2018
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 15, 2018
                  Axis Bank Customer Care's response
                  Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
                  Dear Concern,

                  This is to inform you that my axis credit card ending with 182616 has to be closed.

                  Please do the needful, as I have cleared all due amount.

                  Regards,
                  Amit Chandankere.

                  Regd. No. [protected]
                  Chandankere's reply, Oct 10, 2018
                  Although expiry date of the card has been crossed and I have already blocked the card, I’m receiving charges and generating credit statements
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                    S
                    sunildayma
                    from Delhi, Delhi
                    Oct 14, 2018
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110091

                    I hold a salary account with axis bank. I was in real shock to see every month rs 354/- being deducted as consolidated charges on my account. If this was applicable the same should have been deducted last quarter also. No proper response from customer service on this. How do i recover this. Is a statement of deductions availble with axis bank on the same
                    Nov 26, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 15, 2018
                    Axis Bank Customer Care's response
                    Hi, we are here to help ! Please Inbox us your registered contact number and we will get back shortly.
                    Regards, Team Axis Bank
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                      E
                      Ennam vijaya bhasker
                      from Hyderabad, Telangana
                      Oct 14, 2018
                      Resolved
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                      Resolved

                      Address: 500049
                      Website: axis bank

                      I am ennam vijaya bhasker having credit card no. [protected]. I have requested for registered mobile number change for my credit card on saturday (13/10/18).in response, i have received a confirmation email and sms also on the same day (13/10/18) and the person from customer care told that the change would be effected immediately. But it is not changed still which is confirmed during online pay. During bill pay, the otp has been sent to old number again instead of to updated one ([protected]). Hence, i am not able to make any online purchase please, help me in this regard as early as possible..
                      Thank you.

                      My address provided,
                      Vindhya organics pvt ltd,
                      Ida, bollaram,
                      Nov 15, 2018
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 15, 2018
                      Axis Bank Customer Care's response
                      Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2nXD5I3 Regards, Team Axis Bank.
                      Sir my account is saving account and suddenly Axis band debit 500₹ as a consolidated charge. I don't know why bank did that, I want my money back. Plz help me what I do.??
                      Hi i have an account of savings in axis kompally branch Hyderabad they deducted of 3511 rs from account as consolidated charges and 653 rs as gst cannu please refund my money. They deducted twice in the gap of two months as consolidated charges once 1800 rs and once 3511 please refund it as soon as possible.
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                        A
                        Amritap Ghosh
                        from Chennai, Tamil Nadu
                        Oct 14, 2018
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560076

                        Dear customer, mandates reference no: utib[protected] issued to hdfc ltd with value 87996 and frequency monthly is received today for processing account number ending with xxxxxxxxxxx3097.in case of any issues please get in touch with your branch.

                        I received this sms on 14th oct 2018.
                        I have not given any mandate. Please resolve the issue. Screenshot of the sms is attached herewith.
                        Nov 15, 2018
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 15, 2018
                        Axis Bank Customer Care's response
                        Hi, we are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                        9999 was deducted from my credit card. I have blocked my card. Please take necessary action. PFA dispute form and other details.
                        Axis Bank Customer Care's response, Oct 15, 2018
                        Verified Support
                        Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                        Jewel Paradise, Bapu Bazar, Udaipur ac no [protected] TID no. 62318490. Our machine is giving error message and transaction is not taking place .
                        Axis Bank Customer Care's response, Oct 15, 2018
                        Verified Support
                        Hi, we request you to DM us your registered mobile number and we will get back to you shortly. Regards, Team Axis Bank
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                          D
                          Daniel Paul Paul
                          from Coimbatore, Tamil Nadu
                          Oct 14, 2018
                          Resolved
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                          Resolved

                          Address: 641030

                          I was suppose to receive my axis bank credit card through blue dart (Waybill no. [protected]) on 12th october. On thirteen the tracking site says “my house is not locatable and delivery was attempted” and i’m 2 km away from the nearest office. I never received a phone call or text messages regarding the package from the nearest office. Please complain to axis bank about blue dart.
                          Nov 18, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 15, 2018
                          Axis Bank Customer Care's response
                          Hi, we are here to help ! Please Inbox us your registered contact number and we will get back shortly.
                          Regards, Team Axis Bank
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                            A
                            Akash Garai
                            from Chandigarh, Chandigarh
                            Oct 14, 2018
                            Resolved
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                            Resolved

                            I had a salary account at axis bank two years ago. I left the company after few month and tye account turned into a savings account. Almost eight ti nine months ago i withdrrew the hole sum. But my subsidy kept on coming in that account due to my last aadhar submission was in that account. Before i used to get the time to send the money to my other account but then four months ago they started to cut the charges within seconds of money receiving. Now they when i went to my nearest branch they said i have a hefty negative balance in my account which i had no idea. What i know is that negative balance cant happenin the savings account. But axis bank officials said it is a wrong info. I need help.
                            Dec 1, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 15, 2018
                            Axis Bank Customer Care's response
                            Hi, we are here to help ! Please Inbox us your registered contact number and we will get back shortly.
                            Regards, Team Axis Bank
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                              N
                              NaveenKTK
                              from Bengaluru, Karnataka
                              Oct 14, 2018
                              Resolved
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                              Resolved

                              Address: 560064

                              Hi,

                              This is regarding my long standing bank account no. 005029 with axis bank newtown yelahanka bangalore, this account was opened in as a salary account in 2002, off late from last 6 months the bank has started deductions every month to the tune of around rs 400 + every month

                              These deductions have been unauthorised, unwarranted and without any prior consent
                              Request your support to reverse the illegal deductions forthwith, else i will be forced follow a legal recourse

                              Thanking you in anticipation

                              Regards
                              Naveen
                              Mobile [protected]
                              Nov 15, 2018
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 15, 2018
                              Axis Bank Customer Care's response
                              Hi, we request you to visit your branch and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.
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                                S
                                Shubham Shivde
                                from Nashik, Maharashtra
                                Oct 14, 2018
                                Resolved
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                                Resolved

                                Address: Nashik, Maharashtra

                                Hi, this is shubham, i have an account in axis bank. The bank has deducted rs.165 as consolidated charges and rs.29.1 as 18% gst charges.
                                This kind of deduction from the bank is worthless as the bank officials while opening the account said that i have to maintain minimum balance at the end of the month and i had maintain balance at the end of every month. After all this they are charging as consolidated charges and gst charges.
                                This is not worthy. Take some action please
                                Nov 20, 2018
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 15, 2018
                                Axis Bank Customer Care's response
                                Hi, we are here to help ! Please Inbox us your registered contact number and we will get back shortly.
                                Regards, Team Axis Bank
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                                  9
                                  901atb
                                  from Mumbai, Maharashtra
                                  Oct 13, 2018
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400052

                                  Axis bank issued an unsolicited kingfisher airlines co-branded card to me. I paid off all the dues and did not want the card. They auto renewed the card and charged a renewal fee which they showed as outstanding and then after kingfisher airlines closed - they wrote off that amount. They reported this to cibl and is wrongly showing on my cibil report thereby affecting my credit score. There are cibil agents calling me to "settle" the issue for a payment.. This is very unfair. Please let me know whom to contact to settle this issue.

                                  Regards

                                  Ajit
                                  Nov 15, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 15, 2018
                                  Axis Bank Customer Care's response
                                  Hi, we are here to help ! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
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                                    B
                                    Banashree barman
                                    from Kharagpur, West Bengal
                                    Oct 13, 2018
                                    Resolved
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                                    Resolved

                                    debited rs 1770 from my account without permission

                                    Address: Uttar Dinajpur, West Bengal, 733130

                                    Rs 1770 debited from my axis bank account due to demat account.. But i never apply for this... Or any kind of information to give me by bank or agent... I call many time to the sell excuative.. Bt he not responced... I want to refund my money back otherwise i will be closed my account... I can't tolerate this type of cheating...1770 is not small amount for me
                                    So i will be submit a complain rbi......
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                                    Gaurav0036
                                    from Mumbai, Maharashtra
                                    Oct 13, 2018
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400710

                                    Hi,

                                    I have a salary account in axis bank, in mahape navi mumbai branch. I want to inform that they are deducting amounts in the name of "consolidated dp charges" from my account without informing me. I didn't get any notification for that. I have also raised a request to close my demat account but i am not getting any acknowledgement. When i visited their office they are buttering for taking new schemes but not taking any action on complaints.
                                    Please take some action asap.
                                    Nov 15, 2018
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 13, 2018
                                    Axis Bank Customer Care's response
                                    Hi, sorry for the inconvenience. Please provide us with your registered contact details through the inbox. We will get back at the earliest. Regards, Team Axis Bank.
                                    Oct 13, 2018
                                    Updated by Gaurav0036
                                    Contact details
                                    [protected]
                                    Verified Support
                                    Oct 15, 2018
                                    Axis Bank Customer Care's response
                                    Hi, thank you for reaching out. We request you to elaborate your concerns, along with your number. We are here to help! Regards, Team Axis Bank.
                                    Oct 15, 2018
                                    Updated by Gaurav0036
                                    I had raised a request for closing my demat account in mahape branch 3-4 months back, but i didn’t get any acknowledgement and now they are charging for demat account again.
                                    The staff is buttering for new schemes but not working on complaints
                                    Oct 18, 2018
                                    Updated by Gaurav0036
                                    i didn't get any call or any kind of messaged related to my complaint.
                                    Oct 18, 2018
                                    Updated by Gaurav0036
                                    Its customer care number is also worthless, paid high charges and you will never get any resolution.
                                    This is the worst expereince of mine.
                                    Contact details
                                    [protected]
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                                      G
                                      Ganeshingle63
                                      from Mumbai, Maharashtra
                                      Oct 15, 2018
                                      Resolved
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                                      When i join company axis bank's coordinator gave document including demat account and ask to sign it by saying it's free for life time.
                                      And now after 1.5 year they charge me yearly charges. Which is so fustrating.
                                      Now i have raise request to close it.

                                      Please be aware when you are opening salary account. If they offer you demat account just say no because it's not free at all. They are playing with eployees.
                                      Dec 2, 2018
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 16, 2018
                                      Axis Bank Customer Care's response
                                      Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                                      I have done complaint on toll-free number many times for wrongly charged late fees, but issue not resolved.Again I raised complaint number 44891305 on 22 September, but money is not reimbursed till now.
                                      Please resolve it ASAP.
                                      Axis Bank Customer Care's response, Oct 16, 2018
                                      Verified Support
                                      Hi, we request you to write to us at [email protected] to seek further clarification on your concern raised. Regards, Team Axis Bank.
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