| Address: Kolkata, West Bengal, 700075 |
| Website: www.axisbank.com |
On 9th october evening i went to axis bank atm near taratala auto stand to dispense some cash. I tried to dispense 6500/- twice from my boi card but it showed atm service is unavailable for both the atm machines. After 5 mins or so at 5.44 pm & 5.52 pm cash was deducted twice which became 13000/-.
I contacted immediately to boi bank and registered a complaint on that day but still the amount is not credited. Attached screenshot.
Axis bank atm details:
49/2, dh road, thakur bari road, uttar raypur, new alipore, kolkata, west bengal 700034
Atm id : cprh3510 & cpan3510
Tried to dispense twice of amount 6500. Cash deducted 13000 but didnt dispense.
Nov 17, 2018
Complaint marked as Resolved
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2018
Axis Bank Customer Care's response Hi, we request you to get in touch with your account holding bank, and they will assist you regarding the ATM dispute. Sorry for the trouble. Regards, Team Axis Bank.
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