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Axis Bank Complaints & Reviews

2.6
Updated: Apr 16, 2026
Complaints 13013
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6562
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Axis Bank reviews & complaints page 35

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N
Nandu456
from Tezpur, Assam
Aug 3, 2022
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Address: Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli Mumbai Mumbai City District Maharashtra India 400025

I redeemed my edge rewards through edge store. My order number is RS[protected] and item is deficient I want to return it. There is no option to return item in 'Axis Bank Mobile Banking App'. I have only one day to inform Axis Bank.
Axis Bank customer support has been notified about the posted complaint.
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    D
    Debasis Halder
    from Kolkata, West Bengal
    Aug 3, 2022
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    Most pathetic response I have received from your end which is not expected from Axis Bank. Firstly they have responded after a long time and secondly poor response.
    Â
    They charges me to pay for the card which I have never used.

    As I'm a customers with a salary account only, that's why it doesn't matter for you weather I'll continue my account or not.
    But, being an old customer, one last time I'm humbly requesting you kindly close my credit card Account by wave off the charges. I'm unable to pay the credit card bill which I have never been used.

    Thanks for your understanding and cooperation in advance.

    Kindly find the audio clip attached with this for your reference.
    That is the conversation between me and your representative regarding that credit card mentioned.
    You can easily find out from that audio where she didn't mentioned about any charges. She mentioned that is only an upgradation of my card, card is about to deliver, there is no charges same as present card and I just need to confirm my address only, so open the apps and follow her.

    Â She did it to me in purely unethical way. While she asked me for a number or OTP shown in app, I disconnected.

    For that unethical activity of that lady, my good Cibil score has been destroyed. I urge several times to Axis Bank with an hope to get solved a.s.a.p. but till it is unsolved.
    Axis Bank customer support has been notified about the posted complaint.
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      N
      Nivesh Sharma
      from Kalimpong, West Bengal
      Aug 2, 2022
      Resolved
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      Resolved

      Address: Kalimpong West Bengal

      I have withdrawn rupees ten thousand from Axis Bank ATM on 2.8.2022 but cash was not dispensed. However the amount got deducted from my account. My ATM card is of SBI account. Hoping for the early refund of my amount which is very urgently needed for my family.
      Sep 10, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 07, 2022
      Axis Bank Customer Care's response
      Hi, we request you to liaise up with the remitting bank from where the amount has been debited for further assistance. Regards, Team Axis Bank
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        A
        Amit1295j
        Aug 2, 2022
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        Credit card

        I was holding a credit card with axis bank having limit of 55000. Due to covid and other financial crisis i was not able to make my credit card bills due to which my credit card bill goes to 78192 which i'd paid two months back. And my cibil is showing axis bank card as written off. There is no point to showing my card as written off as i've paid the bill in full inclusive of all interests and charges. Now bank is asking me to pay another...
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        I raised a complaint SAK[protected] on 24 June regarding Fraudulent Transaction as a bill of around 15k was generated even when I haven't activated the Credit card. No action has been taken on over this complaint. And today an amount of 2000 was deducted from my Account that was transferred today in my account. I would like to escalate this issue else I would have to move to Consumer Court or even close this account and take harsh action.
        Axis Bank customer support has been notified about the posted complaint.
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          J
          jainath verma
          Aug 2, 2022
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          Address: Maharajganj

          Bank blocked KCC /Agri Overdraft after fathers Death OD amount 20.1 Lakh Joint Overdraft in the name of my father and me (jaynath verma). They gave a lots of Stress and Mental pressure to Co-Applicant ...
          I Just wanted your focus at a case where Axis bank, Maharajganj Branch 273303 with IFSC code UTIB0001423, has blocked a KCC LOan without giving any information to us ..
          After Death of my father Rajmani prasad verma Me as a Co-applicant was promised by the previous axis Branch manager Mr Abhishek Srivastava that branch will increase the overdraft limit from 20.1 Lakh to 70-75Lakh ...
          I kept depositing the loan amounts and cleared more that HALF of the Loan amount in just 2 months after a while when i tried to withdraw small of cash, they denied by saying that your Loan is blocked Till complete payment ...
          After keeping mine the Co- applicants property as mortgage, without any certain Reasons Bank has blocked the Agri LOan ...
          Such a BIG FRAUD against a Bank Customer .
          Such a Betrayal ..
          ..
          My credit records are excellent .
          Payments done on time ..
          Never defaulted a single loan in my life ...
          Axis Bank customer support has been notified about the posted complaint.
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            S
            SHRIKANTH SNP
            Aug 2, 2022
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            Address: Loni kalbhor

            Worst service coustomer service not
            Axis Bank customer support has been notified about the posted complaint.
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              G
              gmk murty
              from Bobbili, Andhra Pradesh
              Aug 1, 2022
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              My friend has transferred 20000/- and deducted through IMPS.
              NAME: GMK MURTY
              A/C NO:[protected]
              IFSC: SBIN0014153
              Axis Bank customer support has been notified about the posted complaint.
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                R
                rbhutani93
                from Deoli, Delhi
                Aug 1, 2022
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                Resolved

                Hi,

                I had submitted a credit card application. In Mid June - I received a text informing application was accepted. However, since then, I have not received any further communication or the credit card. it has been over 30+ working days and customer care refuses to help. Seems Like Axis bank is opening up accounts but not sending information to inflate numbers like Wells Fargo did in USA.
                Sep 10, 2022
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 07, 2022
                Axis Bank Customer Care's response
                Hi, we request you to share the application ID for further assistance in the referred matter. Regards, Team Axis Bank
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                  R
                  RavindraRakh
                  from Pune, Maharashtra
                  Jul 31, 2022
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                  Unknown ECS debit

                  I have received a Msg of Debit
                  INR 500.00
                  A/c no. XX1694
                  [protected]:17:53
                  ECS/UTIBDE[protected]/Max Life Insura
                  SMS BLOCKALL Cust ID to [protected], if not you-Axis Bank
                  I have not done this transaction. Need my money back....
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                  S
                  Satya Shankara Pattabhi Ramayya
                  Jul 31, 2022
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                  From june 30 2022 onward from my account Max Life insurence premium ecs charges are deducted but I don't have any Max Life insurance premium.i already went to my nearest branch raise a complaint through a letter to branch manager but they don't consider my issue and again again my money was deducted from my account
                  Axis Bank customer support has been notified about the posted complaint.
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                    H
                    hanumant pujari
                    Jul 31, 2022
                    Resolved
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                    Resolved

                    This is regarding the UPI transaction which I did on july 31 th, 2022, time :- 7.51 am of Rs. 20000 via google pay
                    The transaction got successful from my end and the amount got debited from my savings bank account (HDFC) but the merchant didn't receive the amount in his account.

                    After so many follow-ups with the HDFC bank, I have got the below details about the transaction. The amount has been transferred to the below account number.

                    Beneficiary Bank:Â Axis Bank
                    Beneficiary Account No. : ***********2063
                    Beneficiary IFSC: UTIB0000000

                    After checking with the merchant, the above-mentioned account number is not the merchant's account number and IFSC mentioned above is not a valid code.

                    Please help me in getting my money back into my HDFC bank account.

                    The transaction details have been attached for your reference.
                    Jul 31, 2022
                    Complaint marked as Resolved 
                    Problem is not solved yet
                    Axis Bank customer support has been notified about the posted complaint.
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                      V
                      Visalakshi Sridhar
                      Jul 30, 2022
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                      I bought tickets in irctc and used by debit card for making payment. There is some SCG/non MCC charges which is getting debited from my account four times. I am student and every penny matters. I find from the website Similar complaints have been raised by others too and is axis bank resolving them.
                      Axis Bank customer support has been notified about the posted complaint.
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                        R
                        Rohit Halarnkar
                        Jul 29, 2022
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                        Address: Shop No 1 to 4, Ange Marie Malwara, Panchayat St Lawrence, Agaçaim, Goa 403204

                        Since last month Axis bank is turning my salary account in Minus. Earlier i thought it might be for some charges but now they have put my account in -25, 908.22( minus twenty five thousand and nine hundred and eight rupees and twenty two paisa) this is not correct bank cannot put so much minus to us. i Went to bank today they told me to call customer care number that is [protected] and this number just keep on transferring calls from one agent to another i wasted my 2 hours on that. Bank staff just don't help they just tells to call useless customer care number. i also tried calling the employee of the bank who had made my account she keeps on ignoring the calls i don't know who else to contact . On 1st i will be getting the salary if the bank reduce it all then how i am going to survive the month. i need this to be solved as soon as possible so that my balance don't get reduced. This is the worst bank ever i have come across they just cheat the customers. Someone needs to take action on the axis bank. i have attached the screenshot taken from my Axis Bank account which shows the minus balance. i hope you will help me out.
                        Axis Bank customer support has been notified about the posted complaint.
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                          pjain004
                          Jul 29, 2022
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                          Hi Axis bank,
                          I am trying to do the payment from my credit card but its showing blocked by visa merchants, sending sms to unblock that also not working.
                          Axis Bank customer support has been notified about the posted complaint.
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                            J
                            jainath verma
                            Jul 29, 2022
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                            Address: Maharajganj

                            Bank blocked KCC /Agri Overdraft after fathers Death OD amount 20.1 Lakh. They gave a lots of Stress and Mental pressure to Co-Applicant ...
                            I Just wanted your focus at a case where Axis bank, Maharajganj Branch 273303 with IFSC code UTIB0001423, has blocked a KCC LOan without giving any information to us ..
                            After Death of my father Rajmani prasad verma Me as a Co-applicant was promised by the previous axis Branch manager Mr Abhishek Srivastava that branch will increase the overdraft limit from 20.1 Lakh to 70-75Lakh ...
                            I kept depositing the loan amounts and cleared more that HALF of the Loan amount in just 2 months after a while when i tried to withdraw small of cash, they denied by saying that your Loan is blocked Till complete payment ...
                            After keeping mine the Co- applicants property as mortgage, without any certain Reasons Bank has blocked the Agri LOan ...
                            Such a BIG FRAUD against a Bank Customer .
                            Such a Betrayal ..
                            Axis Bank customer support has been notified about the posted complaint.
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                              L
                              lakshman pydeti
                              from Hyderabad, Telangana
                              Jul 28, 2022
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                              Address: flat no 103 ganapati residency road no 3 krushi nagar, madeenaguda next street of canary school

                              Bank has deducted for charges related to cash deposit machine usage, bank did not inform related to charges, they have charged 200+gst and again reversed charges of 100 rs after raising dispute.
                              Axis Bank customer support has been notified about the posted complaint.
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                                S
                                san1981
                                from Ghaziabad, Uttar Pradesh
                                Jul 28, 2022
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                                Address: C-903 Apex The Kremlin, Siddhartha vihar, Apex The Kremlin

                                My account is debiting every month under some BRN-PYTM-CARD transactions. I never requested /or have any CARD/service from Axis bank. Please credit my account ASAP.
                                My account is debited 5006 every month from march 2022.
                                Sep 1, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 31, 2022
                                Axis Bank Customer Care's response
                                Hi, we request you to share your registered contact details for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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                                  N
                                  narender18522
                                  Jul 28, 2022
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                                  Hi,

                                  My credit card closed but not updated in CIBIL report. PLease update the status closed in CIBIL report.

                                  Name : NARENDER ALIKATTE
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    L
                                    LSBalaji
                                    from Chennai, Tamil Nadu
                                    Jul 28, 2022
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                                    Already Complaint register

                                    Reference number[protected]

                                    Kindly dispatch cards to permanent address
                                    Axis Bank customer support has been notified about the posted complaint.
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