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Axis Bank Complaints & Reviews

2.6
Updated: May 25, 2026
Complaints 13015
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6562
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Axis Bank reviews & complaints page 36

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N
narender18522
Jul 28, 2022
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Hi,

My credit card closed but not updated in CIBIL report. PLease update the status closed in CIBIL report.

Name : NARENDER ALIKATTE
Axis Bank customer support has been notified about the posted complaint.
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    L
    LSBalaji
    from Chennai, Tamil Nadu
    Jul 28, 2022
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    Already Complaint register

    Reference number[protected]

    Kindly dispatch cards to permanent address
    Axis Bank customer support has been notified about the posted complaint.
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      C
      Chirag Pandya 614
      from Ahmedabad, Gujarat
      Jul 27, 2022
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      I swtich job from Axis Bank to HDFC BANK, but my PAN no is not get de-link from IRDA portal.

      PAN no BGCPP3603F

      CHIRAG PANDYA
      [protected]
      Axis Bank customer support has been notified about the posted complaint.
      Aug 21, 2022
      Updated by Chirag Pandya 614
      Still not resolved
      Still not delink
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        A
        Ad@#123
        from Pune Metropolitan Area, Maharashtra
        Jul 27, 2022
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        Hello two people offered fake job for axis bank people name 1 suresh reddy
        2 Satish kumar
        Mobile number 1. +[protected]
        2. [protected]
        These people took 15080 Rs from me by offering fake axis bank job offer
        I have Done payment on [protected] this number please find these people and help me out bring my money back thank u
        Still They are doing fraud with other people also
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 31, 2022
        Axis Bank Customer Care's response
        Hi, please note that Axis Bank or its partner never demand money in the recruitment process. Please be cautious and avoid paying money to anyone. We request you to refer to the following link to know more about the available opportunities: https://www.axisbank.com/careers/index Further, we also request you to take this up with police authorities. Regards, Team Axis Bank
        Aug 01, 2022
        Updated by Ad@#123
        I want my money back I request to Indian consumer department to investigate also @axis customer support please help me out of this and help me to get my money as soon as possible thank u
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          H
          Hardik_2226
          Jul 27, 2022
          Resolved
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          Resolved

          My name is Hardikkumar Patel and I do hold a loan account in your branch having Agreement no TWR[protected] .

          I am writing this letter in reference to the above-mentioned loan. I would like to inform you that I have already paid the complete amount. My Loan closed on 06/06/2021. But, it is more than 415 days, I have not received the NOC for the same. Even I am contacting to Axis Main Brach for the same. They Courier My NOC but Still don't get my NOC.

          I've attached loan closer latter and NOC Courier msg as well.

          Therefore, I request you to kindly provide the same at the earliest.
          Sep 10, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 31, 2022
          Axis Bank Customer Care's response
          Hi Hardik, we have raised your concern via SR number[protected] and shall be responded shortly. Regards, Team Axis Bank
          Verified Support
          Aug 03, 2022
          Axis Bank Customer Care's response
          Hi, we regret the inconvenience caused. We have checked the details and would like to inform you that we have re-dispatched the NOC to your registered mailing address (OPXXXNA MAXXXXR MAXXXXAR VXXD VAS AHXXXXXAD 3XXX10 GUXXXAT) via Maruti Courier on June 30th, 2022. In case, the same is not received within 7 working days, we request you to visit the nearest loan centre. Further, the previous NOC dispatched was returned undelivered to us on account of incomplete address. Regards, Team Axis Bank.
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            K
            kiranmoro
            Jul 27, 2022
            Resolved
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            Resolved

            My number is not updated for online payment.
            Aug 30, 2022
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Jul 27, 2022
            Updated by kiranmoro
            why cant i pay online. it keeps showing phone number needs to be updated
            Verified Support
            Jul 29, 2022
            Axis Bank Customer Care's response
            Hi Kiran, we request you to share the registered mobile number for further assistance. Regards, Team Axis Bank
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              K
              Kogill Bobby
              Jul 27, 2022
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              Address: Mohalla ahluwaila sanour. Distt patiala

              I open account 13 may 2022 and 23july2022 bank cut my account 3000+ gst bank no any notification me why cut . I visit bank bank employee ask me about money transactions.bank not ask any more last month my friend transfer money cash next day I withdraw money so bank cut my money. Please gave me full equiry. If my money no refund I think close account because this too bad bank employees nothing to knew I visit three time bank please help me my gmail [protected]@gmail.com my phone no [protected]
              Axis Bank customer support has been notified about the posted complaint.
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                A
                Ash_chauhan_official
                Jul 27, 2022
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                I received my credit card from Axis bank. I don't have any account on axis Bank. I try to generate my credit card pin but this is not generating always show invalid credentials but my all details are correct. I m also go to the Axis Bank but they say if you dont have any account we cant made any help, Now i m tried to try again and again. The Axis bank also deducted their annual credit card charges in their card and i received their sms daily to pay their charge...
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  sakthi0301
                  from chennai, Tamil Nadu
                  Jul 27, 2022
                  Resolved
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                  Resolved

                  The application has not been working in my phone from last 6 months. It shows me "Registration has been terminated. Please contact your nearest branch" Whenever I Call the axis support they always tell me that they will get back to me with a solution but they never call back & also they tell me to get back to the branch guys and the branch people tell me to call these customer care center. . where should I go now. Actually I have submitted a fraud complaint 6 months back and my card has been blocked itself while the fraud transaction has been happened, After resolved that complaint I have received the new card and when I am trying to register to the application it says that it is terminated what to do now, Still not able to login axis bank mobile application, I check with my home branch and they also not know the how to resolve this issue..
                  Aug 31, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 31, 2022
                  Axis Bank Customer Care's response
                  Hi Sakthi, we request you to share your registered contact number along with details of the branch approached for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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                    S
                    Jul 26, 2022
                    Resolved
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                    Resolved

                    Address: ATM Terminal ID DPRH174406 Axis Bank ATM Bisrakh Sector 1 Greater Noida UP India

                    I need to complaint registration against and incident happen with me. I am HCL Sri Lanka employee. I am currently in India at my home town. I am withdrawal money from Axis Bank ATM in Noida City (UP) India on date 2 July 2022 time approx. 6:50 PM IST ATM Terminal ID DPRH174406 classification METRO. The amount is INR 10000 equivalent money in LKR 49939.20 including bank and service charge etc has been debited my account number [protected] Name Shiv Nandan. But due to electricity failure money not disperse to me. I waiting it for auto reversal Credit in 3-4 working day but its not happened. Kindly credited my amount as soon as possible.

                    NAME: Shiv Nandan
                    State Bank of India
                    A/c : [protected]
                    Fort Branch Colombo Sri Lanka

                    INT. ATM/Debit card
                    [protected]

                    I have already done complaint with SBI but AXIS bank India team is not responding. Please help me.
                    Sep 4, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 31, 2022
                    Axis Bank Customer Care's response
                    Hi, we request you to liaise up with account holding bank from where the amount has been debited for further assistance. Regards, Team Axis Bank
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                      K
                      kinetic
                      from Dhupgari, West Bengal
                      Jul 26, 2022
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                      Address: Axis Bank

                      Dear Sir/Madam,

                      I am Subhasish Ghatak hereby submit my complaint about one credit issued by Axis Bank ending 9383 during the month of June, 2022.

                      This is to bring to your kind attention that I am not able to any transaction using the said card ending 9383 since I received the card.

                      I registered this as a complaint to the bank on 9th July 2022.
                      But I did not receive any concrete solutions from the bank to date.

                      Today I receive a phone call from Axis Bank that My above-mentioned credit card got replaced with the credit card ending 4000 and saying that against my request the bank only issued the replaced credit card ending 4000.

                      In this connection, I already conveyed to the bank that I never communicate with the bank about changing the card ending 9383.

                      Also whenever I communicated with the bank they always address me as Mr.Pramanik but I am Subhasish Ghatak, Mobile No.[protected] & also mentioned my customer ID whenever I communicate with the bank.

                      I think something wrong was done from the bank end but the same has never been communicated to me.

                      Now I am worried about the whole situation and request immediate solutions to the whole situation from Axis Bank.

                      Regards.

                      Subhasish Ghatak
                      [protected]
                      Axis Bank Credit Card ending No. 9383.
                      Axis Bank customer support has been notified about the posted complaint.
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                        A
                        AshokkumarPatil
                        from Surat, Gujarat
                        Jul 26, 2022
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                        Address: SURAT RAC- AXIS BANK LTD, ASSET SALES CENTRE, 2ND FLOOR, GEET PRABHAT COMPLEX NEAR KADIWALA SCHOOL, OPP. CIVIL HOSPITAL RING ROAD,SURAT,GUJARAT-395001

                        I would like to request you for noc letter .
                        I have been already fully paid my car loan but i can't received noc letter in tilll date.

                        My car loan account details are given below.
                        Loan agreement no: aur[protected] and customer id:[protected] loan amount: 1030000 (ten lakh thirty thousand only)
                        thus, i want my noc letter which will be sent by you (axis bank)
                        Axis Bank customer support has been notified about the posted complaint.
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                          Nishbk
                          from Ahmedabad, Gujarat
                          Jul 26, 2022
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                          Address: Naroda Ahmedabad , Gujarat

                          Tomorrow in the morning rupees 102 and 18 rupee extra for GST got deducted from my account i dont know why they deduct like this i am student and i pay my college fees by my own and it becomes difficult to maintain some minimum amount i am not saying i will not maintain but it takes time to do that specially when you are working hard and they just go on deducting money from account this is totally wrong way deducting money from innocent people is a crime like case we trust these banks and they just simply deduct some amount first of all this is not your account that you will deduct any money from our account this is totally wrong, i just request please help me and refund my amount total 102+18 =120
                          Axis Bank customer support has been notified about the posted complaint.
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                            T
                            Thakor Ghanshyam
                            Jul 26, 2022
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                            Address: Changodar

                            Dar mahine charges lage che
                            Axis Bank customer support has been notified about the posted complaint.
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                              T
                              Thakor Ghanshyam
                              Jul 26, 2022
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                              Address: Changodar

                              Dar, mahen chaarges lage che
                              Axis Bank customer support has been notified about the posted complaint.
                              Axis Bank charges vathare lage che
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                                A
                                AnkanDas
                                from Powai, Maharashtra
                                Jul 25, 2022
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                                Address: Madhyamgram, Kolkata

                                One rep from Axis Bank lied to me about the credit card charges, he promised me that there's no charges either yearly or when joining for salaried customers.
                                Then on call today after a year (now that yearly charges are there on my card), he tried to gaslight me by saying that he'd promised a different card and I got a different card, like what does that mean?
                                Axis Bank is completely unhelpful, copy-pasted responses from the Principal Nodal Office. Even though I keep attaching the MP3 file and providing proof, they're sending me the same copy-pasted response "We would like to reiterate you that we still haven't received any attachment. We request you to resend the same. Kindly resend the attachment in MP3 format for further investigation."
                                Have a look at the recording yourself here:
                                https://drive.google.com/file/d/1Oun3zjkAc3_xjanFPX9CWeCqdHyDm4sa/view
                                Axis Bank customer support has been notified about the posted complaint.
                                Jul 25, 2022
                                Updated by AnkanDas
                                If required, I'd like to attach the same exact response by 3 Axis Bank nodal officers, which seems to me like a joke.
                                Verified Support
                                Jul 31, 2022
                                Axis Bank Customer Care's response
                                Hi Ankan, we request you to share your registered contact details for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
                                Aug 02, 2022
                                Updated by AnkanDas
                                Hi, where should I share the contact details?
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                                  S
                                  S_C
                                  Jul 25, 2022
                                  Resolved
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                                  Resolved

                                  I have salary account and a reimbursement account with Axis bank. Suddenly from last few days, account balance on reimbursement account showing negative.

                                  I have been following up on this with bank and Customer care from many days. Not getting any kind of answer or response from their end. Everytime they are asking me to wait for sometime, there is technical failure. No one is interested in investigating the matter. I mailed them also, for immediate escalation on this issue and a service request logged with priority.

                                  Inspite of having prime salary account, why there is money deducted. Still they didn't log any request/complaint from their end.

                                  I Need immediate closure of this accout. For that I also requested in bank to close the account, there also they refused, saying there is a technical problem from last week. I am totally exhausted asking them for help.

                                  They are doing this type of fraud with Customer & making us fool on open market.

                                  Please take strict actual against them and I urge your kind help.
                                  Sep 8, 2022
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jul 31, 2022
                                  Axis Bank Customer Care's response
                                  Hi, we request you to share your registered contact details for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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                                    S_C
                                    Jul 25, 2022
                                    Resolved
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                                    Resolved

                                    I have salary account and a reimbursement account with Axis bank. Suddenly from last few days, account balance on reimbursement account showing negative.

                                    I have been following up on this with bank and Customer care from many days. Not getting any kind of answer or response from their end. Everytime they are asking me to wait for sometime, there is technical failure. No one is interested in investigating the matter. I mailed them also, for immediate escalation on this issue and a service request logged with priority.

                                    Inspite of having prime salary account, why there is money deducted. Still they didn't log any request/complaint from their end.

                                    I Need immediate closure of this accout. For that I also requested in bank to close the account, there also they refused, saying there is a technical problem from last week. I am totally exhausted asking them for help.

                                    They are doing this type of fraud with Customer & making us fool on open market.

                                    Please take strict actual against them and I urge your kind help.
                                    Jul 25, 2022
                                    Complaint marked as Resolved 
                                    Not resolved
                                    Jul 25, 2022
                                    Updated by S_C
                                    Not resolved. Raising new complaints. This complaint getting auto resolved. Hence raised new complaint
                                    Verified Support
                                    Jul 31, 2022
                                    Axis Bank Customer Care's response
                                    Hi, we request you to share the registered contact number for further assistance in the referred matter. Regards, Team Axis Bank
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                                      Basant7739
                                      Jul 25, 2022
                                      Resolved
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                                      Resolved

                                      Address: Nawagarh bhathli

                                      Sir mera naam Basant kumar h. Mera loan account number-CER[protected]. Sir main ne apna loan foreclosure krwaya tha. Lekin axis bank ka adhikari Gayend malik. Mera foreclosure ko settlement case bana diya h. Please sir. Mera noc dilwa dijiye
                                      Sep 1, 2022
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 31, 2022
                                      Axis Bank Customer Care's response
                                      Hi Basant, we regret the inconvenience caused. We have checked the details and would like to inform you that we have dispatched the NOC for your loan account number CERXXXXXXXX6093 on your registered mailing address via Bluedart AWB Number - [protected] and the same will be delivered to you shortly. Regards, Team Axis Bank.
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                                        Biswachand Biswajit
                                        Jul 25, 2022
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                                        Hello
                                        I am Biswajit. Every months my account is deducted from 200 to 1000 as consolidated charges with gst without my consent. On 23.07.2022 a big amount of rs 3400 is debited from my account as consolidated charges from axis bank. This bank is looting with out any information to client.
                                        Please help us.
                                        Axis Bank customer support has been notified about the posted complaint.
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