Axis Bank Complaints & Reviews

One rep from Axis Bank lied to me about the credit card charges, he promised me that there's no charges either yearly or when joining for salaried customers.
Then on call today after a year (now that yearly charges are there on my card), he tried to gaslight me by saying that he'd promised a different card and I got a different card, like what does that mean?
Axis Bank is completely unhelpful, copy-pasted responses from the Principal Nodal Office. Even though I keep attaching the MP3 file and providing proof, they're sending me the same copy-pasted response "We would like to reiterate you that we still haven't received any attachment. We request you to resend the same. Kindly resend the attachment in MP3 format for further investigation."
Have a look at the recording yourself here:
https://drive.google.com/file/d/1Oun3zjkAc3_xjanFPX9CWeCqdHyDm4sa/view

I have salary account and a reimbursement account with Axis bank. Suddenly from last few days, account balance on reimbursement account showing negative.

I have been following up on this with bank and Customer care from many days. Not getting any kind of answer or response from their end. Everytime they are asking me to wait for sometime, there is technical failure. No one is interested in investigating the matter. I mailed them also, for immediate escalation on this issue and a service request logged with priority.

Inspite of having prime salary account, why there is money deducted. Still they didn't log any request/complaint from their end.

I Need immediate closure of this accout. For that I also requested in bank to close the account, there also they refused, saying there is a technical problem from last week. I am totally exhausted asking them for help.

They are doing this type of fraud with Customer & making us fool on open market.

Please take strict actual against them and I urge your kind help.

I have salary account and a reimbursement account with Axis bank. Suddenly from last few days, account balance on reimbursement account showing negative.

I have been following up on this with bank and Customer care from many days. Not getting any kind of answer or response from their end. Everytime they are asking me to wait for sometime, there is technical failure. No one is interested in investigating the matter. I mailed them also, for immediate escalation on this issue and a service request logged with priority.

Inspite of having prime salary account, why there is money deducted. Still they didn't log any request/complaint from their end.

I Need immediate closure of this accout. For that I also requested in bank to close the account, there also they refused, saying there is a technical problem from last week. I am totally exhausted asking them for help.

They are doing this type of fraud with Customer & making us fool on open market.

Please take strict actual against them and I urge your kind help.

Sir mera naam Basant kumar h. Mera loan account number-CER[protected]. Sir main ne apna loan foreclosure krwaya tha. Lekin axis bank ka adhikari Gayend malik. Mera foreclosure ko settlement case bana diya h. Please sir. Mera noc dilwa dijiye

Hello
I am Biswajit. Every months my account is deducted from 200 to 1000 as consolidated charges with gst without my consent. On 23.07.2022 a big amount of rs 3400 is debited from my account as consolidated charges from axis bank. This bank is looting with out any information to client.
Please help us.

Dear concern

I have an axis A/C Saket New Delhi .They have charged me 9000rs in the name of consolidate charges .My home and My branch is approx. 45KM distance .I was needed the money o[censored]rgent basis to submit the amount in hospital for surgery. They have charged me 7887 +1385 GST for the transaction of 5lac its really pain to have account in axis even the nobody tell me about this charges while transaction of the amount from the other branch

Thanks Regards
kamran saifi

Dear sir,

I have paid all outstanding amount of my credit card no. [protected].
Please provide NOC as soon as possible....

I am writing this with regards to my credit card bill payment. My Credit card number is XXXX-XXXX-XXXX-4928.

This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 40% of my debts. If agree to settle with this amount, I shall be clearing their dues in 3 EMI's . More than 40% is not affordable for me in the present situation.

Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]

Every time in Axis Bank will cut every month cut
Charge’s, to day total amount 500 rupies Looted in my acount how can the government & RBI help such rogue banks? This is a very fraudulent company

This is ridiculous from the bank side to deduct an amount of 4082 in the name of consolidated charge when there is no missing EMI and credit card payment...deducting such amount in sake of saying something is stupid...I won't relay on this bank at any cost.

I have a salary account in Axis Bank, while opening the account it was said that if the salary does not come in the account for more than 3 months, it will be converted into savings, after that the balance will be deducted. My last salary is credited on 15th April, it has not been 3 months yet, my balance is going negative every month.

Axis bank debited high money 1770 on consolidated charges

This month I was late to make my credit card payment which was 10, 816 INR. On the last day of the due date, a woman named Sanam Shaikh whose phone number is 9619xxx480 called me and asked me to give her a date. I told her that I cannot give an exact date but I will try my best to make the payment by the last day of the week. Then she called me on[protected] and asked me why I haven't deposited the money yet, I then retold her that the end of the week means Sunday. She even started the conversation very rudely, calling me with my surname in a very harsh tone as soon as I picked up the phone. Then she in the midst of the conversation disconnected the call and my bank account which had 1500 or 1600 INR in it, went into -30, 574 all of a sudden. After a few minutes, another woman called me whose name suggested by the truecaller was Bimal Trivedi, her number was 9824xxx526. She also started the conversation by calling me with my surname without using any title and she was trying her best to bully me as well.

Hi, I am Rahul Savings bank account holder in Axis Bank and amount of Rs 11.50 plus GST has been deducted from my account on the name of consolidated charges without any mentioned reason .How can i get to know the reason for this deduction

Dear sir,
Greetings for the day .
This is keep you inform that i m Puja Jha have a saving account with you Axis bank and my account got debited wid 5418.50 on 23.07.2022 as consolidated charges & GST charges after enquiry I did from Axis bank SMS
Refund my money back

On 21 July 2022 one of my customer did online payment by scanning my Gpay business QR Code whose UPI transaction ID is[protected] and also in my Gpay business app amount added showing Successfully by Google also the transaction is showing successful from both ends but my bank officials says this amount is not credited into my current account and gone automatically to Axis bank suspension account whose details I got from my bank officials
Account No. [protected]
IFSC Code : UTIB0000000
And google business attached this account through my upi ID QR code and every day I received payment from by this QR code but this time this transaction amount not transferred into my bank account by google
So please to help me how can I get this amount into my bank account

Worst services from axis bank

tumhala bap ka accont hai kya paisa cut kiya without intimate karke charged kiya
pagal ho kya sab jan

I have an salary account maintain in axis bank and having balance rs 1000. They suddenly deducted as 1434.01 and 258.12 gst18% for consolidated charges. It's an high amount for my account. Then i tried all paid customer care numbers and head office numbers also. They didn't even respond. I want back my money.. My contact details is [protected]@gmail.com

Hi Bank Team,
From past month, 7500 deducting amount in my salary account and it's showing as negative balance but in statement that transaction details are not available.

I am very much disappointed to see axis Bank services to customers.

Not responding properly

At least 10000 rs since i open my account in acis bank they charge my account saying consolidated charge 1200 + 18% gst no any details given me for what and for why they charged it.