Axis Bank Complaints & Reviews

Greetings of the day

I have given my documents for salary account on 21th may 2017 from infogain bangalore in the name of t kishore saketh, i didn't got any confirmation sms or mail from your end. Please check let me know what is the process stack into it. I request you to get back to me asap.

I have also got welcome kit and i had submitted all required documents. But until now my account is not activated. Please solve my problem.

Note:documents pancard, passport, voterid, aadhar card.
Mail id - [protected]@gmail.com
D. O. B - 16/02/1991

Instant kit no: 201172

How to get an exact location of the dispatched credit card? I had received the application id and reference no. Sms, but on that basis the tracking is not possible on the mentioned website i. E., www.axisbank.com there should be any courier details of the same, isn't there any easiest way to track the application
Please do revert me back immediately.

My self dharmendra & i am employee of homecredit india finance pvt. Ltd.
My co. Has many accounts in your bank and we are finance co. So we deposite cash at cash counter.
I went to your axis bank branch to deposite cash at
Ground floor & first floor
6926/130, kolahapur road,
Subzi mandi, ghanta ghar,
New delhi -110007,
But your branch manager anuj goel and operation head ajay aggarwal
Refuse to deposite cash at cash counter they said we can't accept 53900/-
You can deposite this amount in cash deposits machine, and said wherever you can complain against us we don't care,

Sir please provide me good action against my complaint
My contact no. ([protected])

Hi, my name vasuki nath chaudhary my salary account, my branch bank road gorakhpur uttar pradesh
My account balance deducted -885rs without any information so i request to bank please refund my balance -885
And again when deducted balance then information so please solve my problems and refund my balance
And not deduct balance without any information..

My account number [protected], my name is vasuki nath chaudhary,
My account balance debit any my information
[protected] balance debit-9500
I request to you my balance refund my amount... I request you this solved my problems and request to you please refund my balance my account. I need time balance so solved my problems.
My name-vasuki nath chaudhary
My debit balance-9500

Dear sir,

I have made neft from axis bank account to my wife's oriental bank of commerce bank account but the transaction status is “your a/c has been debited and neft request has been posted to rbi” from past several days.

I am getting same status from 10/05/2018:

The receipt no is haceco8x4583
The utr no is axmb181316*

Please fix the issue and get my wife account credited as early as possible.

Dear sir,
On the date of 29/05/2018 at the time of 9.24 pm we debited of an amount of rs-20000 but atm machine didnot proceed it, we did not get the cash. But the 20000 amount has been debitted, so please look after above confession that we have requested you above.
Ac no - [protected]
Atm no - [protected]
Name - puspa mohan padhiary
Atm from which transaction was done - axis bank atm, at-thermal, po-talcher, dist-angul, state - odisha

Umesh k, s
[protected]
Ume. [protected]@gmail.com

Also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs:1899. This is unacceptable that you have been repeating the same.

Regards

Am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs.7532

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, lost my job too but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt. I have already asked for settlement have attached the settlement mail proof which was sent from ur side but til now no response about settlement.

I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected].

On 1 st june i did recharge on bsnl mobile number [protected] rs.300/- through mobile banking. But transaction got failed and money got deducted from my account number and recharge also not happened.
My account number [protected].
I thought amound should refund back. But not yet refunded... And recharge also not happend... Pls refund the amount...

I telephoned axis bk, pattom, trivandrum branch on 1.6.2018, around 4 pm to make an enquiry. First time a male voice responded normall to my queries. When i telephoned for the second time a lady, without listening to my words, said "come to the branch" and slammed the phone. Then when i tried again for 4 times the phone was not picked up. 5th time it was picked up and without answering it was slammed. The telephone no. Is [protected]

Hi,

I am murli dhar maurya and having my saving account in axis bank from 2010. I have registered my own company name as "duenira engineering and project management services private limited" in last nov. 2017. My company functioning is man power staffing solution & consulting.

My company registered at below address

Vill - gangahara khurd, post - rehi, district mirzapur (Up) 231211

And i preferred to get open an a/c of my company in axis bank because i feel that i have been associated with axis bank since 2010 and my experience is good with the bank that's why i chosen axis bank again for the company a/c.

I want open it in nearest axis bank branch which is located in "beltar, mirzapur" city which is 20km away from company registered office.

I went in the branch on 5th may 2018 with my company partner and submitted all documents to bank representative over there (What ever they asked) and get verified over there with my original documents.

They said that they will start working on this.

But they have not proceeded it further and i went again in the branch dated on 18th may 2018 and requested the same with the branch manager "mr. Vishal srivastava" and he said he will take care now and one of bank representative visited my company registered address and submitted his report to branch positively. But i dont know why they are not proceeding it further again. It has passed another 2 week and when i called branch manager over phone he is not responding continuously then i called to axis bank representative mr. Divyansu then he is telling that a/c can not open and take your document back. And giving reason that it is more then 18km away from branch office.

I want to know why he is not serious in opening my company account?

There are some few more point i would like to add in my complaint

1. Why they are not serious.
2. Why they mis guiding me?
3. Why they have not initiated my application after more then 25 days passed.
4. Why they are not giving my application number.
5. Why the attitude of branch manager is irritating and not supportive.
6. Why a lazy manager functioning?
7. Why he is avoiding to going in sun light.
8 why he want to stuck with ac invironment.

9. Why he is not giving importance to bank business..?
10. How axisbank can appoint a lazy, bad attitude and non performing persons as branch manager? It is very bad for the business growth. Please dismiss him.

I need the response by 1st of jun 2018.

Regards
Murli dhar maurya
[protected]

Dear sir,

I write this letter to inform, my mobile drop inside guard room during withdraw money from atm machine yesterday night (31-may-2018 at 8 pm),

When i went to go atm for with draw money, i put our mobile in top of atm machine but unfortunately have some space there thats why mobile slipped inside guard room and there is no any guard available.
Atm address - radha krishna mandir c-block, pandav nagar new delhi-110092
Atm id-decn189002
Mobile model-yureka
Please contact
[protected]@gmail.com
Contact no - [protected], [protected]

Thanks and regards
Shrawan kumar tiwari

Respected sir

I am writing this letter against the branch head sandeep batra (Axis bank ltd sirsa (Haryana) sangwan chownk branch). This branch has been working unprofessionally and in unorganised way. Especially female staff are asked to stay back till 9pm or sometime 10pm. The branch head mr. Sandeep batra has never stayed back for the safety of the staff as well as he has mentally torture the female staff to either quit the job or stay back late in the bank.

In sirsa district there are merely 32 banks in the city including private and government. None of the bank has never been working or keeping the staff till late night.

Unofficial cash dealing has been happening over the public dealing time and working manner are very casual of mr sandeep batra.

I'd request you to look into this matter.

Thanking you..

I am user of axis bank salary account for almost four years. Today, 31.05.2018, i went to an axis bank branch for updating my address. The employee there responded with first question telling "who sent you?" it was like i have done some crime. Then i told that i am holding an account and i came for address change. Then he told they have stopped the process of address change and they do not do and if i want to change the address i need to provide a government address proof.

The way he talked was completely unacceptable. Is this the way, a bank talks to their clients.

Address of bank: no. 13, sun arcade, ground & 1st floor, 100 feet ring rd, near central silk board, btm layout 1, bengaluru, karnataka 560068

Dear sir,
I have opened my axis asap account on 17th may 2018 online and received cust id & account number with virtual debit card as well. When i have tried to activate internet banking through cust id & debit card number then it says that invalid credentials. I have made complaint on customer care number but useless.

Cust id[protected] branch ifsc utib0001134 branch lb nagar, hyd

Jeetendra tyagi

Today an unncessary transaction of amount rs 11.80 is done from my account. When i asked to customer care executed, name gagansri, they was saying its a service charge of rs. 11.80, which is 10% of my transaction which was done of rs. 111 at petrol pump dated 28.05.2018.
We do payment through debit card to received cash back. If such type o[censored]nnecessary charges will be deducted then we should avoid cashless transactions.

Also m doing payment through debit card, from more then 3 years from my punjab national bank account. No such type of service charges deducted in 3 years.

It's also creating a threat that we should do transaction with axis bank debit card or we should avoid axis bank.

Please do needfull regarding this transaction. And provide me cash back of rs. 11.80/-.

Hi,
I am using axis bank credit card. As per the statement i had received for my credit card transactions i was supposed to pay around rs.298 for the month of april. Due date was 1st of may and i forgot to pay the amount. I had done the payment on 8th of may, but in the latest statement i had received they had charged me more than rs.500 extra. Its charged in the name of some autopay cheque reversal, gst and late payment fee.
I am wondering for a due amount of rs.298 how they can charge me more than rs.500. It's a matter of looting money from the common man. As i was not interested to take the card, they continously disturbed and made me to get the card. Now they are charging like anything.
The worst thing is that when i tried to contact the credit card customer care, the lady who taken the call was so arrogant and she was not ready to answer my query. They are not giving any respect to the customers. Feeling so bad with their services and planning to close the account.
Kindly address my issue and please do the needful.

Hi,
I am filing this complaint against axis bank for not investigating and resolving my vistara credit card fraud transaction dispute. Following are the details of this dispute;
• axis bank vistara credit card [protected]
• complaint id: 30618378
• fir reference number: 73811
The fraudulent transaction happened on 23rd april 2017 of amount inr 107, 500. I immediately called axis bank and blocked my card. I sent all the documents within 3 hours, as per customer support executive advise. Here is list of the same;
• signed copy of dispute form
• axis vistara credit card (Cut in two pieces)
• incidence description signed copy
• fir – ghatkopar police station, cybercrime cell mumbai
• passport copy
Axis bank promised to resolve the dispute within 15 to 45 working days but they didn’t even start the investigation, despite following-up and forwarding the documents more than 15 times. I spoke to axis bank executives more than 10 hours so-far and repeatedly explained them the story but every time they gave different excuse to justify the reason of failure from their end. Reasons they gave are;
1. It team missed to upload the documents
2. Dispute team is yet to start investigation
3. Dispute team want fir in standard format
For 3rd reason, i requested them to provide sample fir format but they didn’t, despite requesting many times.

I would be greatly thankful to you if could help me resolve this issue.

Thanks,
Vijay chaurasia
Vijayc. [protected]@gmail.com
+[protected]

I opened a salary account with axis bank and after leaving job i was never informed about it converting it to savings account and also about the minimum balance.
Now it is showing -800 rupees in my account which is illegal if the bank does this without intimating the customer and i never received any such information from the user.
Now i want to close my account but i cannot do that without paying this fine which is not justified.
Also, a notice from rbi mentions that banks cannot take savings account balance to negative, even then they have done it.