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Axis Bank Complaints & Reviews

2.6
Updated: May 25, 2026
Complaints 13015
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Axis Bank reviews & complaints page 338

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M
MK Jena
from Bengaluru, Karnataka
Jun 16, 2018
Resolved
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Address: Bangalore, Karnataka, 560017

Hi,
I have salary account in indira nagar, bangalore axis bank. Thats was working fine around 1 year.. After that they deducted some amount around (900) "axis consolidated dp charges."i have not opened any demat account. So why they deducting money without informing me i dont know. Its just useless work for axis bank. Why they are doing such # work i dont know. I m going to close my axis bank account.

Thanks
Manoj kumar
Aug 1, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2018
Axis Bank Customer Care's response
Hi, thank you for reaching out. Please inbox us your registered contact number. We are here to help! Regards, Team Axis Bank.
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    sudhir taware
    from Sangli, Maharashtra
    Jun 16, 2018
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    Address: Ahmednagar, Maharashtra, 414001

    Paynimo / techprocess payment services — neet registration payment rs 205012.98 (Rs 205000/-+rs 12.98 service charge) on 15/06/2018


    On jun 15, 2018 submit a complaint
    I registered for neet ug 2018 on 15.06.2018. I completed step 1 of registration, step 2 of payment through net banking, i got debited by techprocess gate way axis bank payment debited in my account. My online bank statement also confirms that payment debited. But the https://mcc.nic.in/UGCounselling/HDFCReferal/HDFCReferalLoad site still doesn't confirm fees payment and therefore. I cannot proceed further to step 3 of medical college choice to file for counselling, i am sending photographed image of both the mobile message and net-banking message as attachment for the needful. I called on call center and toll free nos [protected] and [protected], but he respond you pay again if not showing. It is hard to understand to pay again this much amount. I shall ever be thankful to you for this kind act.

    The mail from axis bank confirmation of payment... Attached the mail from axis bank as belw..

    Hello! Your a/c no. 004121 has been debited by rs. 205012.98 on 15jun18. The a/c balance is rs. 86749.16. Info: inb/[protected]/techprocess solutions ltd/. Call [protected] (If in india) if you have not done this transaction.
    . For details please visit www.axisbank.com

    Assuring you of the best of our services,
    Axis bank

    Note :- the transaction prn no[protected] dtd 15/06/2018
    Kindly do the needful and obliged...

    Thanking you,

    Sudhir taware [protected]
    Jul 20, 2018
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 19, 2018
    Axis Bank Customer Care's response
    Hi, sorry for the inconvenience. Here's a link that will quickly help you with answers on most of the queries regarding our products and services: www.axisbank.com/support We are here to help! Regards, Team Axis Bank.
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      M
      Mou er Rannaghar
      from Kolkata, West Bengal
      Jun 16, 2018
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      Address: Hooghly, West Bengal

      I have issued a cheque amount of rs 11125 to aditya birla school on friday 15th june but surprisingly it is seen that an amount of rs 111425 has been debited from my account number [protected]. What a joke. The dealing person should be punished. Axis bank is not corrected till now. My phone number is [protected]. Due to callousness of bank person i rest suffering from mental agony.
      Axis Bank customer support has been notified about the posted complaint.
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        J
        Jitender sourot
        from Thanesar, Haryana
        Jun 15, 2018
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        Address: Faridabad, Haryana, 121104

        Sir,

        I have salary account in axis bank in faridabad sec-7 branch. I want to inform you that they are detecting rs 800 in the name of "consolidated dp charges" from my account without any informing me i did not get any information.

        After such type of thinks, i am going to axis bank branch to closed my account as soon as possible.

        And i request to indian complaint register from to take necessary action against it.
        Axis Bank customer support has been notified about the posted complaint.
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          S
          Sunny Riar
          from Delhi, Delhi
          Jun 15, 2018
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 110027

          Hi team,

          I have applied for a credit card and completed all the documentation which is required however after few days i received a message your credit card application has been declined with mentioned reference no 11215502 i just wanted to know the reason this is the second time my application has been rejected. Plz confirm the reason.

          Sandeep cheba
          Regards
          Axis Bank customer support has been notified about the posted complaint.
          Jun 17, 2018
          Updated by Sunny Riar
          Please update
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            L
            loka.rew
            from Hyderabad, Telangana
            Jun 15, 2018
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            Address: Hyderabad, Andhra Pradesh, 500062

            Dear sir / madam,

            I had transferred some of the rs. 15000/- on 12.04.2018 for my credit card payment for which we have received the payment transaction receipt from your bank and the amount was debited from my account and the payment was not credited to my credit card account. Please do the needful to credit to my credit card account or return the same to my sb account.
            E-reciept for transfer funds

            Nickname: visa money transfer


            Remarks: c card payment

            Debit account: [protected]

            Date: 12 apr '18

            Amount: inr 15, 000.00 (Rupees fifteen thousand and zero paisa only)

            Frequency:

            No. Of installment (S): 1
            Axis Bank customer support has been notified about the posted complaint.
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              V
              Vivektekriwal
              from Rath, Uttar Pradesh
              Jun 15, 2018
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              Address: Gorakhpur, Uttar Pradesh

              The branck of this bank dose'nt provide good services like i did'nt get monthly statement, edc statement, they did'nt reply to the problems which i complaint for. Specially i did'nt get mobiles messages of transactions which i have done. Many times i told/complaint to bank but the didnt listen
              This is humble request sir to short out pur problems.
              Thnkyu
              Axis Bank customer support has been notified about the posted complaint.
              Jun 15, 2018
              Updated by Vivektekriwal
              The branck of this bank dose'nt provide good services like i did'nt get monthly statement, edc statement, they did'nt reply to the problems which i complaint for. Specially i did'nt get mobiles messages of transactions which i have done. Many times i told/complaint to bank but the didnt listen
              This is humble request sir to short out pur problems.
              Thnkyu
              Jun 15, 2018
              Updated by Vivektekriwal
              I have a current account in your branch in betiahata branch gorakhpur U.p . The services are too bad they didnt listen any thing about i complained please listen please so anything my phone number is [protected], [protected]
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                M
                Mbalraj1970
                Jun 14, 2018
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                Deduction 6300 rs from current ac-not able to close
                M. Balraj nre ac holder residing in ksa
                We opened temperory current ac-aynavaram branch chennai (# 9160200xxx9224) for business purpose (My wife-renukabalraj) on 01/08/2017.
                After 1month we opened new ac in company name-drb elegance. So we want to close temperory ac-being informed by the bank officials to give one letter for closing&keep 0 balance. (Date-18/08/2017) no problem
                After 6months i have done wrong transaction of 1lac credit to the closed ac. While we want to take debit transfer of same 1 lac, rs 93700 only maximum possible for transfer (6300rs already deducted from my ac)-date-01/03/2018
                On 12/06/2018 — my wife directly went to bank for closing the same ac — (New bank manager) - told to deposit rs25000 in your same old ac & then we can close
                Kindly arrange to refund rs6300 & close my wife ac
                Note — i keep big faith on axis bank (Holding acs - 1. Nre 2. Nro 3. My mother 4. My son 5. Sairam iti 6. Drb elegance 7. Renuka savings ac) — total 7 accounts have my family
                If this issue not solved i will cancel&close all 7 accounts &will go for other banks
                Axis Bank customer support has been notified about the posted complaint.
                Jun 14, 2018
                Updated by Mbalraj1970
                cell no-[protected]
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                  D
                  Depressed reputed Axis Bank customer
                  from Alappuzha, Kerala
                  Jun 14, 2018
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                  Address: 600053

                  Hi all, don't get credit cards especially from axis bank, they are brutally harassing. I lost job because of health issues, two months i didn't paid the bill, but i told them that i can pay it in 15days for sure. The bank employee as they said axis bank employees. I spoke to them they are harassing using bad words they are encouraging me to become depressed and commit suicide. Said chennai kodambakkam axis bank branch manager rajendran. I paid the money on that day itself. Axis bank not following the recovery norms they forgot the year 2007. I would definitely don't go back to axis bank for even if i had situation to die. Even i'm well salaried and regular payee and not missed out even a single due in my history. Everyone have slips. But these uneducated arrogant rude abusive axis bank employees will definitely encourage you to commit suicide.
                  Jul 19, 2018
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 15, 2018
                  Axis Bank Customer Care's response
                  Hi, sorry for the inconvenience. Here's a link that will quickly help you with answers on most of the queries regarding our products and services : www.axisbank.com/support We are here to help ! Regards, Team Axis Bank.
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                    C
                    colorplus
                    from Dehra Dun, Uttarakhand
                    Jun 14, 2018
                    Resolved
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                    Address: Dehradun, Uttarakhand, 248001

                    Dear Axis Bank Team,

                    My self Ganesh Prasad last 15th Years my account in Axis Bank & i am very old customer for you.
                    Last 15 days back i lost my Debit card & i blocked the card & that time they tell me sir your card is blocked & which type of debit card you required we have 3 type of Debit card. We say to her pls you can issue me 590 amount Debit card.
                    She say to me sir with in 24 hours you can get the conformation for this & within weak you will be received the card but till date we have not received any conformation for card & we called so many times to customer care but they are not giving the satisfactory answer. Every time they are giving the excuse me sir you will be received the card soon.
                    Last 15 days we have very difficult without card & i am facing the problems.
                    I am very unhappy for the customer care service & unsatisfied.

                    So i request you pls provide me Debit Card ASAP & send the conformation regarding this i am waiting for your reply.

                    Regards
                    Ganesh Prasad
                    Mob N0 - [protected]
                    Mail - [protected]@yahoo.co.in
                    Jul 30, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 18, 2018
                    Axis Bank Customer Care's response
                    Hi, Request you to share your concern here https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-DebitCardPIN.aspx and one of the executive will help you. Regards, Team Axis Bank.
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                      G
                      from Chandigarh, Chandigarh
                      Jun 14, 2018
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                      Resolved

                      I have interest income from fdr in axis bank. I want to fill form no 15G but this service is not available in axis bank. When I goto branch it is told to me that system does not pick your form 15G and When I try on netbanking same problem was faced by me. I want to ask that how bank can decided that your income is above the limit and your are not eligible for form 15g. Every year there are up and down in income. So kindly solve my problem so that i can submit form 15g and tds will not be deducted on interest
                      Jul 25, 2018
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 18, 2018
                      Axis Bank Customer Care's response
                      Hi, please share your concerns on axisbank.com/support. Our executive will assist you accordingly. Regards, Team Axis Bank.
                      I could not able to log into mobile app since I dint delete my account in my old mobile. Can you please register my account so that I could log in my new phone.
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                        A
                        ANUP KUMAR CHAKRABORTY
                        from Kolkata, West Bengal
                        Jun 14, 2018
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                        Address: 712246

                        You have debited my account no.[protected] by rs.331.80 on 13.06.2018. Info:inb/[protected]/indian railway corporation but
                        I have not yet received the e-ticket from railways sending message pending
                        From bank. I would request you please look into the matter as early as possible.
                        Thanking you,
                        With regards,
                        Anup kumar chakraborty
                        Customer id:[protected]
                        Axis Bank customer support has been notified about the posted complaint.
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                          pramod gauda
                          from Gurgaon, Haryana
                          Jun 13, 2018
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                          Address: Mumbai City, Maharashtra, 400080
                          Website: [email protected]

                          Bank has leived DP charges on my account before giving any remainder for payment. when Charged DP charges i did not had sufficient balance in my account. But after that day onwards i have kept sufficient Balance in my account. Still for the last one month the account has been kept lien. Just wanted to know even i had sufficient balance for the rest of the months, why my account has been kept in lien & how much more time it will take to normalise.

                          I went to nearest Branch but they said only Home branch can release it, i called customer care they only visit home branch. I told them to raise a compliant they said they cannot registered a compliant. Why the hell they cannot registered a compliant in this case.

                          My A/c no, is [protected] AXIS BANK(Worli naka branch)...

                          Please guide & help someone
                          Axis Bank customer support has been notified about the posted complaint.
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                            S
                            sanjay rohra
                            from Bengaluru, Karnataka
                            Jun 13, 2018
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                            Address: 560008

                            Hi my wire machine is not working since months i have been complaining every time they come and give a temporary fix and the machine stops working again.

                            Now i don't have the mid rid for the same machine
                            .
                            But i can give other details to track down the machine bellow there are details of the other machine.

                            And for my other edc the network keeps disconnecting. And the charger is not working for this machine the tide is 96313386. The printer is also bit faulty may be the tide is wrong pfa image of slip for ref.

                            Please help [protected]
                            Axis Bank customer support has been notified about the posted complaint.
                            Hi,
                            I have done and NEFT yesterday at 18:50 yesterday but it have not been processed till now. I am having only Receipt number and UTR number is not generated till now.

                            Please resolve the matter ASAP as the NEFT amount is of 90000.

                            ICICI - Parth Kalpesh Bhai Shah
                            AXIS - Kirti Sethi
                            On 4th june i am sent money(1000Rs) . The transaction is pending. Money is debited from my account but not credited into beneficiary account. Transaction id is[protected].please solve my problem
                            I need my money. Already 9days completed still the transaction is pending.
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                              neelkanthgems
                              from Dehra Dun, Uttarakhand
                              Jun 13, 2018
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                              Address: 249201

                              My account is neelkanth gems centre, account number [protected], i had given a application in bank to change my edc machine to gprs, about two months ago, they never showed up, i called them in bank about the issue after waiting for 40 days, they said no application has been given, hen i talked to manager, he said will soon do it, then has been 20days no solution yet, i closed my saving account, and want to close my current account soon if not solved, services are too bad of your bank, they just give us a lollypop to stay one or two days, then no reply, one day i was upset on manager, he insted of plesing me say its your choice to close your account, preeti never showed any interest, mr. Sahani the manager the same, rishab in edc department same, ur bank is going in a wrong way
                              Axis Bank customer support has been notified about the posted complaint.
                              Application no 10782218 inflation index bond was brought dt. On
                              16.01.2014 against cheque no 290896 rs 5000/ from axis bank konnagar branch code no 033, konnagar hooghly.
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                                VINAY PATIL M
                                from Bengaluru, Karnataka
                                Jun 13, 2018
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                                Hello,

                                I have initiated the imps from my axis bank a/c on 12/06/2018 for rs 60, 000/-. But, i didnt get credited to beneficiary and transaction status showing as "suspect". I made call to customer care but no use. On that situation that amount was immediate requirement. I dissatisfied with this tyoe of services from axis bank.

                                Axis bank a/c no: [protected]

                                Regards,

                                Vinay patil m
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Hariom Chandel
                                  from Jaipur, Rajasthan
                                  Jun 13, 2018
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                                  regarding not printing my passbook 4-5 times.

                                  Address: Bharatpur, Rajasthan

                                  Sir/madam, i am new costumer of axis bank at deeg branch in rajasthan. I deposited 10000/rs and opened saving account by manager (Deeg branch) but they have not given passbook for me. I went to branch 4-5 times but manager says that printer is not working properly. I am pragnent from 8months. Passbook is required for apply nomination govt health scheme form. I'm too tired. Please solve my solution in this critical time. Thanks. Mrs. Seema...
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                                  Sayantani Ghosh1
                                  from Kolkata, West Bengal
                                  Jun 12, 2018
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal, 700009
                                  Website: www.axisbank.com

                                  I am shocked to see the services that axis bank is offering its customers. After getting a stop payment done at kankurgachi branch, the money got deducted from my account. Its sheer negligence. Today i was told by ms. Arpita sethi (Operations head) that the stop payment was activated on 28th may, after i submitted by request on 25th may.

                                  Is my money not safe anymore in your bank? Who authorized you to decide whom to pay when. I didn't give you any permission then with whose consent did you deduct the amount when i had clearly mentioned it on the application that i did not avail all three services from kaya and i have requested them for a breakup for 3 treatments. Out of which i had availed only one service. How did you decide to waste my money without checking with me. The payment got deducted on 11th june. Do you want me to maintain 0 balance in your account? As i don't think my money is safe with people like you.
                                  Jul 17, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 14, 2018
                                  Axis Bank Customer Care's response
                                  Hi, Thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
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                                    Pavan Chowdary
                                    from Hyderabad, Telangana
                                    Jun 12, 2018
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500073
                                    Website: Www.axisbank.com

                                    Hi

                                    I have seen couole of fraud transactions in my axis bank credit card and i raised a dispute on this.

                                    Till date i dont see any update from axis bank credit card team.

                                    I clearly mentioned i dint got even any swipe message nor email for transaction.

                                    I asked them to provide what product i purchased with that money and they dint answered anything on that.

                                    I am really felt like axis is cheating customers.

                                    Totally fraud credit card transactions they are showing and looting customers.

                                    My mail: [protected]@gmail.com
                                    Contact: [protected]
                                    Jul 16, 2018
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 12, 2018
                                    Axis Bank Customer Care's response
                                    Hi, sorry for the inconvenience. Here is a link that will give you more information on this topic - https://application.axisbank.com/webforms/axis-support/issues/Cards-OtherQueries.aspx Regards, Team Axis Bank.
                                    Verified Support
                                    Jun 13, 2018
                                    Axis Bank Customer Care's response
                                    Hi, thank you for reaching out. Please inbox us your registered contact number to retrieve your account details and also elaborate your query for further assistance. Regards, Team Axis Bank.
                                    Verified Support
                                    Jun 13, 2018
                                    Axis Bank Customer Care's response
                                    Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                                    Amazon refund my Rs1598/-amount on date 03/06/2018 the provided me with the authorized code REFUND REFERENCE NUMBER [protected]-027153 for the transaction.
                                    But not credit to my acount, so please check transaction and credit to my account.
                                    Axis Bank a/c no.[protected]
                                    Name :- Rajesh kumar
                                    Rajeshprg1010's reply, Jun 12, 2018
                                    Thanks, all teem in work, my amount credit
                                    In my account.
                                    Sir. Mujhe do hafte ho gai Burari beach mai jate jate lekin waha figar print machine kam nhi kar rhi h... Please help
                                    Dear sir
                                    Me transaction kiya tha but mera 354.00 rupees lien amount hogaya iska karan mujhe pata nahi par sir mujhe ye balance chahiye kya karu ye to galat he na plz reply manoranjan.[protected]@gmail.com
                                    Secret number of debit card
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                                      Bishtprahalad
                                      from Delhi, Delhi
                                      Jun 11, 2018
                                      Resolved
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                                      Resolved

                                      I recharged my vodafone no twice of rs 268 and 50 rs recharge to jio no also through axis bank app but both time it was unsuccessful and the amount is deducted from my account .i have contacted many times to your helpline no but it was not helpful to me at all .i visited your shalimar and pitampura branch also but they were also of no use . I want you to return my 536 rs to my account .i want you to solve this matter as soon as possible . Give information regarding this at this no -[protected]
                                      Jul 26, 2018
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 13, 2018
                                      Axis Bank Customer Care's response
                                      Hi, Please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you. Sorry for the trouble.Regards, Team Axis Bank.
                                      Hi, I am debasis samal .5th March worng transaction my friend salary account. I had complaint Axis home branch but no response Axis bnk
                                      The worst employee ever.. don't believe on them what thay say..
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