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Axis Bank Complaints & Reviews

2.6
Updated: Apr 16, 2026
Complaints 13013
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Axis Bank reviews & complaints page 338

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M
Mou er Rannaghar
from Kolkata, West Bengal
Jun 16, 2018
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Address: Hooghly, West Bengal

I have issued a cheque amount of rs 11125 to aditya birla school on friday 15th june but surprisingly it is seen that an amount of rs 111425 has been debited from my account number [protected]. What a joke. The dealing person should be punished. Axis bank is not corrected till now. My phone number is [protected]. Due to callousness of bank person i rest suffering from mental agony.
Axis Bank customer support has been notified about the posted complaint.
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    J
    Jitender sourot
    from Thanesar, Haryana
    Jun 15, 2018
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    Address: Faridabad, Haryana, 121104

    Sir,

    I have salary account in axis bank in faridabad sec-7 branch. I want to inform you that they are detecting rs 800 in the name of "consolidated dp charges" from my account without any informing me i did not get any information.

    After such type of thinks, i am going to axis bank branch to closed my account as soon as possible.

    And i request to indian complaint register from to take necessary action against it.
    Axis Bank customer support has been notified about the posted complaint.
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      S
      Sunny Riar
      from Delhi, Delhi
      Jun 15, 2018
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 110027

      Hi team,

      I have applied for a credit card and completed all the documentation which is required however after few days i received a message your credit card application has been declined with mentioned reference no 11215502 i just wanted to know the reason this is the second time my application has been rejected. Plz confirm the reason.

      Sandeep cheba
      Regards
      Axis Bank customer support has been notified about the posted complaint.
      Jun 17, 2018
      Updated by Sunny Riar
      Please update
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        L
        loka.rew
        from Hyderabad, Telangana
        Jun 15, 2018
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        Address: Hyderabad, Andhra Pradesh, 500062

        Dear sir / madam,

        I had transferred some of the rs. 15000/- on 12.04.2018 for my credit card payment for which we have received the payment transaction receipt from your bank and the amount was debited from my account and the payment was not credited to my credit card account. Please do the needful to credit to my credit card account or return the same to my sb account.
        E-reciept for transfer funds

        Nickname: visa money transfer


        Remarks: c card payment

        Debit account: [protected]

        Date: 12 apr '18

        Amount: inr 15, 000.00 (Rupees fifteen thousand and zero paisa only)

        Frequency:

        No. Of installment (S): 1
        Axis Bank customer support has been notified about the posted complaint.
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          V
          Vivektekriwal
          from Rath, Uttar Pradesh
          Jun 15, 2018
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          Address: Gorakhpur, Uttar Pradesh

          The branck of this bank dose'nt provide good services like i did'nt get monthly statement, edc statement, they did'nt reply to the problems which i complaint for. Specially i did'nt get mobiles messages of transactions which i have done. Many times i told/complaint to bank but the didnt listen
          This is humble request sir to short out pur problems.
          Thnkyu
          Axis Bank customer support has been notified about the posted complaint.
          Jun 15, 2018
          Updated by Vivektekriwal
          The branck of this bank dose'nt provide good services like i did'nt get monthly statement, edc statement, they did'nt reply to the problems which i complaint for. Specially i did'nt get mobiles messages of transactions which i have done. Many times i told/complaint to bank but the didnt listen
          This is humble request sir to short out pur problems.
          Thnkyu
          Jun 15, 2018
          Updated by Vivektekriwal
          I have a current account in your branch in betiahata branch gorakhpur U.p . The services are too bad they didnt listen any thing about i complained please listen please so anything my phone number is [protected], [protected]
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            M
            Mbalraj1970
            Jun 14, 2018
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            Deduction 6300 rs from current ac-not able to close
            M. Balraj nre ac holder residing in ksa
            We opened temperory current ac-aynavaram branch chennai (# 9160200xxx9224) for business purpose (My wife-renukabalraj) on 01/08/2017.
            After 1month we opened new ac in company name-drb elegance. So we want to close temperory ac-being informed by the bank officials to give one letter for closing&keep 0 balance. (Date-18/08/2017) no problem
            After 6months i have done wrong transaction of 1lac credit to the closed ac. While we want to take debit transfer of same 1 lac, rs 93700 only maximum possible for transfer (6300rs already deducted from my ac)-date-01/03/2018
            On 12/06/2018 — my wife directly went to bank for closing the same ac — (New bank manager) - told to deposit rs25000 in your same old ac & then we can close
            Kindly arrange to refund rs6300 & close my wife ac
            Note — i keep big faith on axis bank (Holding acs - 1. Nre 2. Nro 3. My mother 4. My son 5. Sairam iti 6. Drb elegance 7. Renuka savings ac) — total 7 accounts have my family
            If this issue not solved i will cancel&close all 7 accounts &will go for other banks
            Axis Bank customer support has been notified about the posted complaint.
            Jun 14, 2018
            Updated by Mbalraj1970
            cell no-[protected]
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              D
              Depressed reputed Axis Bank customer
              from Alappuzha, Kerala
              Jun 14, 2018
              Resolved
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              Resolved

              Address: 600053

              Hi all, don't get credit cards especially from axis bank, they are brutally harassing. I lost job because of health issues, two months i didn't paid the bill, but i told them that i can pay it in 15days for sure. The bank employee as they said axis bank employees. I spoke to them they are harassing using bad words they are encouraging me to become depressed and commit suicide. Said chennai kodambakkam axis bank branch manager rajendran. I paid the money on that day itself. Axis bank not following the recovery norms they forgot the year 2007. I would definitely don't go back to axis bank for even if i had situation to die. Even i'm well salaried and regular payee and not missed out even a single due in my history. Everyone have slips. But these uneducated arrogant rude abusive axis bank employees will definitely encourage you to commit suicide.
              Jul 19, 2018
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 15, 2018
              Axis Bank Customer Care's response
              Hi, sorry for the inconvenience. Here's a link that will quickly help you with answers on most of the queries regarding our products and services : www.axisbank.com/support We are here to help ! Regards, Team Axis Bank.
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                C
                colorplus
                from Dehra Dun, Uttarakhand
                Jun 14, 2018
                Resolved
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                Resolved

                Address: Dehradun, Uttarakhand, 248001

                Dear Axis Bank Team,

                My self Ganesh Prasad last 15th Years my account in Axis Bank & i am very old customer for you.
                Last 15 days back i lost my Debit card & i blocked the card & that time they tell me sir your card is blocked & which type of debit card you required we have 3 type of Debit card. We say to her pls you can issue me 590 amount Debit card.
                She say to me sir with in 24 hours you can get the conformation for this & within weak you will be received the card but till date we have not received any conformation for card & we called so many times to customer care but they are not giving the satisfactory answer. Every time they are giving the excuse me sir you will be received the card soon.
                Last 15 days we have very difficult without card & i am facing the problems.
                I am very unhappy for the customer care service & unsatisfied.

                So i request you pls provide me Debit Card ASAP & send the conformation regarding this i am waiting for your reply.

                Regards
                Ganesh Prasad
                Mob N0 - [protected]
                Mail - [protected]@yahoo.co.in
                Jul 30, 2018
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 18, 2018
                Axis Bank Customer Care's response
                Hi, Request you to share your concern here https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-DebitCardPIN.aspx and one of the executive will help you. Regards, Team Axis Bank.
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                  G
                  from Chandigarh, Chandigarh
                  Jun 14, 2018
                  Resolved
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                  Resolved

                  I have interest income from fdr in axis bank. I want to fill form no 15G but this service is not available in axis bank. When I goto branch it is told to me that system does not pick your form 15G and When I try on netbanking same problem was faced by me. I want to ask that how bank can decided that your income is above the limit and your are not eligible for form 15g. Every year there are up and down in income. So kindly solve my problem so that i can submit form 15g and tds will not be deducted on interest
                  Jul 25, 2018
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 18, 2018
                  Axis Bank Customer Care's response
                  Hi, please share your concerns on axisbank.com/support. Our executive will assist you accordingly. Regards, Team Axis Bank.
                  I could not able to log into mobile app since I dint delete my account in my old mobile. Can you please register my account so that I could log in my new phone.
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                    A
                    ANUP KUMAR CHAKRABORTY
                    from Kolkata, West Bengal
                    Jun 14, 2018
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                    Address: 712246

                    You have debited my account no.[protected] by rs.331.80 on 13.06.2018. Info:inb/[protected]/indian railway corporation but
                    I have not yet received the e-ticket from railways sending message pending
                    From bank. I would request you please look into the matter as early as possible.
                    Thanking you,
                    With regards,
                    Anup kumar chakraborty
                    Customer id:[protected]
                    Axis Bank customer support has been notified about the posted complaint.
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                      P
                      pramod gauda
                      from Gurgaon, Haryana
                      Jun 13, 2018
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                      Address: Mumbai City, Maharashtra, 400080
                      Website: [email protected]

                      Bank has leived DP charges on my account before giving any remainder for payment. when Charged DP charges i did not had sufficient balance in my account. But after that day onwards i have kept sufficient Balance in my account. Still for the last one month the account has been kept lien. Just wanted to know even i had sufficient balance for the rest of the months, why my account has been kept in lien & how much more time it will take to normalise.

                      I went to nearest Branch but they said only Home branch can release it, i called customer care they only visit home branch. I told them to raise a compliant they said they cannot registered a compliant. Why the hell they cannot registered a compliant in this case.

                      My A/c no, is [protected] AXIS BANK(Worli naka branch)...

                      Please guide & help someone
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        sanjay rohra
                        from Bengaluru, Karnataka
                        Jun 13, 2018
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                        Address: 560008

                        Hi my wire machine is not working since months i have been complaining every time they come and give a temporary fix and the machine stops working again.

                        Now i don't have the mid rid for the same machine
                        .
                        But i can give other details to track down the machine bellow there are details of the other machine.

                        And for my other edc the network keeps disconnecting. And the charger is not working for this machine the tide is 96313386. The printer is also bit faulty may be the tide is wrong pfa image of slip for ref.

                        Please help [protected]
                        Axis Bank customer support has been notified about the posted complaint.
                        Hi,
                        I have done and NEFT yesterday at 18:50 yesterday but it have not been processed till now. I am having only Receipt number and UTR number is not generated till now.

                        Please resolve the matter ASAP as the NEFT amount is of 90000.

                        ICICI - Parth Kalpesh Bhai Shah
                        AXIS - Kirti Sethi
                        On 4th june i am sent money(1000Rs) . The transaction is pending. Money is debited from my account but not credited into beneficiary account. Transaction id is[protected].please solve my problem
                        I need my money. Already 9days completed still the transaction is pending.
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                          N
                          neelkanthgems
                          from Dehra Dun, Uttarakhand
                          Jun 13, 2018
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                          Address: 249201

                          My account is neelkanth gems centre, account number [protected], i had given a application in bank to change my edc machine to gprs, about two months ago, they never showed up, i called them in bank about the issue after waiting for 40 days, they said no application has been given, hen i talked to manager, he said will soon do it, then has been 20days no solution yet, i closed my saving account, and want to close my current account soon if not solved, services are too bad of your bank, they just give us a lollypop to stay one or two days, then no reply, one day i was upset on manager, he insted of plesing me say its your choice to close your account, preeti never showed any interest, mr. Sahani the manager the same, rishab in edc department same, ur bank is going in a wrong way
                          Axis Bank customer support has been notified about the posted complaint.
                          Application no 10782218 inflation index bond was brought dt. On
                          16.01.2014 against cheque no 290896 rs 5000/ from axis bank konnagar branch code no 033, konnagar hooghly.
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                            V
                            VINAY PATIL M
                            from Bengaluru, Karnataka
                            Jun 13, 2018
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                            Hello,

                            I have initiated the imps from my axis bank a/c on 12/06/2018 for rs 60, 000/-. But, i didnt get credited to beneficiary and transaction status showing as "suspect". I made call to customer care but no use. On that situation that amount was immediate requirement. I dissatisfied with this tyoe of services from axis bank.

                            Axis bank a/c no: [protected]

                            Regards,

                            Vinay patil m
                            Axis Bank customer support has been notified about the posted complaint.
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                              H
                              Hariom Chandel
                              from Jaipur, Rajasthan
                              Jun 13, 2018
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                              regarding not printing my passbook 4-5 times.

                              Address: Bharatpur, Rajasthan

                              Sir/madam, i am new costumer of axis bank at deeg branch in rajasthan. I deposited 10000/rs and opened saving account by manager (Deeg branch) but they have not given passbook for me. I went to branch 4-5 times but manager says that printer is not working properly. I am pragnent from 8months. Passbook is required for apply nomination govt health scheme form. I'm too tired. Please solve my solution in this critical time. Thanks. Mrs. Seema...
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                              S
                              Sayantani Ghosh1
                              from Kolkata, West Bengal
                              Jun 12, 2018
                              Resolved
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                              Resolved

                              Address: Kolkata, West Bengal, 700009
                              Website: www.axisbank.com

                              I am shocked to see the services that axis bank is offering its customers. After getting a stop payment done at kankurgachi branch, the money got deducted from my account. Its sheer negligence. Today i was told by ms. Arpita sethi (Operations head) that the stop payment was activated on 28th may, after i submitted by request on 25th may.

                              Is my money not safe anymore in your bank? Who authorized you to decide whom to pay when. I didn't give you any permission then with whose consent did you deduct the amount when i had clearly mentioned it on the application that i did not avail all three services from kaya and i have requested them for a breakup for 3 treatments. Out of which i had availed only one service. How did you decide to waste my money without checking with me. The payment got deducted on 11th june. Do you want me to maintain 0 balance in your account? As i don't think my money is safe with people like you.
                              Jul 17, 2018
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 14, 2018
                              Axis Bank Customer Care's response
                              Hi, Thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
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                                Pavan Chowdary
                                from Hyderabad, Telangana
                                Jun 12, 2018
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 500073
                                Website: Www.axisbank.com

                                Hi

                                I have seen couole of fraud transactions in my axis bank credit card and i raised a dispute on this.

                                Till date i dont see any update from axis bank credit card team.

                                I clearly mentioned i dint got even any swipe message nor email for transaction.

                                I asked them to provide what product i purchased with that money and they dint answered anything on that.

                                I am really felt like axis is cheating customers.

                                Totally fraud credit card transactions they are showing and looting customers.

                                My mail: [protected]@gmail.com
                                Contact: [protected]
                                Jul 16, 2018
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 12, 2018
                                Axis Bank Customer Care's response
                                Hi, sorry for the inconvenience. Here is a link that will give you more information on this topic - https://application.axisbank.com/webforms/axis-support/issues/Cards-OtherQueries.aspx Regards, Team Axis Bank.
                                Verified Support
                                Jun 13, 2018
                                Axis Bank Customer Care's response
                                Hi, thank you for reaching out. Please inbox us your registered contact number to retrieve your account details and also elaborate your query for further assistance. Regards, Team Axis Bank.
                                Verified Support
                                Jun 13, 2018
                                Axis Bank Customer Care's response
                                Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                                Amazon refund my Rs1598/-amount on date 03/06/2018 the provided me with the authorized code REFUND REFERENCE NUMBER [protected]-027153 for the transaction.
                                But not credit to my acount, so please check transaction and credit to my account.
                                Axis Bank a/c no.[protected]
                                Name :- Rajesh kumar
                                Rajeshprg1010's reply, Jun 12, 2018
                                Thanks, all teem in work, my amount credit
                                In my account.
                                Sir. Mujhe do hafte ho gai Burari beach mai jate jate lekin waha figar print machine kam nhi kar rhi h... Please help
                                Dear sir
                                Me transaction kiya tha but mera 354.00 rupees lien amount hogaya iska karan mujhe pata nahi par sir mujhe ye balance chahiye kya karu ye to galat he na plz reply manoranjan.[protected]@gmail.com
                                Secret number of debit card
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                                  Bishtprahalad
                                  from Delhi, Delhi
                                  Jun 11, 2018
                                  Resolved
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                                  Resolved

                                  I recharged my vodafone no twice of rs 268 and 50 rs recharge to jio no also through axis bank app but both time it was unsuccessful and the amount is deducted from my account .i have contacted many times to your helpline no but it was not helpful to me at all .i visited your shalimar and pitampura branch also but they were also of no use . I want you to return my 536 rs to my account .i want you to solve this matter as soon as possible . Give information regarding this at this no -[protected]
                                  Jul 26, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 13, 2018
                                  Axis Bank Customer Care's response
                                  Hi, Please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you. Sorry for the trouble.Regards, Team Axis Bank.
                                  Hi, I am debasis samal .5th March worng transaction my friend salary account. I had complaint Axis home branch but no response Axis bnk
                                  The worst employee ever.. don't believe on them what thay say..
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                                    surbhi lakhotia
                                    from Banga, Punjab
                                    Jun 11, 2018
                                    Resolved
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                                    Resolved

                                    My account number [protected] has been closed on 30 AUGUST, 2017
                                    Today it is 11 JUNE, 2018.Almost a year has passed and the bank has not been able to give my balance amount of 26290/-.I HAVE BEEN TO MY HOME BRANCH, Paschim Vihar many a times in this time...
                                    But according to them they have sent my demand draft to my address but they have no idea where it is...
                                    neither they have a tracking number...nor are they specific about how much time it will take my demand draft to found.They are being vague about giving me money back...The operational head is not at responsible and keeps speaking rudely when asked about the demand draft...
                                    Just because i have closed my account they have stolen my money...They are not even responsible enough to give demand drafts properly to the courier services..WHEN ASKED HOW MUCH IT WILL TAKE TO TRACK MY DEMAND DRAFT...
                                    AND THE WORST PART IS THAT THE OPERATIONAL HEAD IS GIVING THESE ANSWERS...
                                    Is this the kind of responsible people AXIS BANK is hiring.?
                                    THEY ARE NOT RESPONDING ANYWHERE
                                    IN CALLS THEY SAY EMAIL US..
                                    I HAVE CALLED the branch number[protected],[protected], [protected],[protected]
                                    nobody can give a satisfactery response
                                    Jul 14, 2018
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 13, 2018
                                    Axis Bank Customer Care's response
                                    Hi, we are here to help ! Please provide us your contact details so that we can assist you better. We will get back shortly. Regards, Team Axis Bank.
                                    Jun 14, 2018
                                    Updated by surbhi lakhotia
                                    what other details should i give...
                                    i have attached the bank closure statement...
                                    i have given my acccount number...
                                    i have told you the branch name...
                                    i have mentioned everything in my above post...
                                    they SAY THEY HAVE THEY CANT FIND MY DEMAND DRAFT...
                                    DO YOU THINK THIS THE KIND OF RESPONSE A BANK SHOULD GIVE TO ITS CUSTOMERS.?
                                    Jun 14, 2018
                                    Updated by surbhi lakhotia
                                    YOU ARE DEFINATELY NOT HERE TO HELP...
                                    OTHERWISE YOU WONT HAVE JUST REPLIED THE WAY YOU DID...
                                    THESE RESPONSES ARE THE ONES I GET FROM AXIS BANK, PASCHIM VIHAR BRANCH...
                                    I WANT TO KNOW WHERE MY DEMAND DRAFT IS...
                                    I HAVE CLOSED MY ACCOUNT NOW I JUST WANT MY MONEY BACK...
                                    IS IT TOO MUCH TO ASK.???????
                                    I have already submitted the closure of fixed deposit amount rs.1, 50, 000/-(number [protected]) on 01.06.2018. But till date, no such amount has yet been received.
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                                      D
                                      DimpiSharma
                                      from Bengaluru, Karnataka
                                      Jun 11, 2018
                                      Resolved
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                                      Resolved

                                      Address: 122018

                                      I have an account in Axis Bank and using its ATM Services, On 5th Nov 2017, I used the Axis Debit card in Indus Bank ATM Machine in evening time at Sec 49 Saphire Mall, Gurgaon. My Account was debited with Rs 10000/-, but no money was dispensed from ATM. I had made the FIR and also lodged complain with Bank of Ombudsman. Its been past 7 month but no action taken from either the Bank side nor the police. Moreover i requested for the CCTV footage also so that i could get the clarity that if amount has been deducted than money should also have been dispensed sooner or later but before the transaction timed out but there was no information.
                                      I humbly request that my money should be refunded and the CCTV footage should please be presented so that i should also get a clarity that which party is in default.
                                      Bank of Ombudsman closed the issuing claiming that account has been debited so Bank is not at fault.
                                      Jul 13, 2018
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 12, 2018
                                      Axis Bank Customer Care's response
                                      Hi, sorry for the inconvenience. Here's a link that will quickly help you with answers on most of the queries regarding our products and services : www.axisbank.com/support We are here to help ! Regards, Team Axis Bank.
                                      I have done a transaction on irtc for ticket booking from axis bank but cash debited but ticketing failed
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