Axis Bank Complaints & Reviews

My name is khalequr zaman and i have an account in axis bank sahid nagar branch kolkata and 2 one is guwahati assam paltan bazar branch. And also my whole family maintain all accounts in your bank. One of your credit card staff misbehaving me over phone. Her phone number is [protected]. She don't know how to behave with the customers. She also said that bank don't need this type of clients like me.

Jun 21, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

May 21, 2018

Updated by aaffan Please look after my complain as early as possible. And also forgot to told her name.
...her name Rupsha as she told me over phone

Verified Support

May 21, 2018

Axis Bank Customer Care's response Hi, Thank you for reaching out. Please DM us your registered contact number for further assistance. Regards, Team Axis Bank.

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H

himadri@1234

from Koch Bihar, West Bengal

May 21, 2018

Dear sir..One fine morning i received sms ur account debit 1850 for consolidated charge, my questation why it deducted from my account.My account number is [protected], my bank ifsc code utib0000163.My coustomer id[protected]..I am very affreid..

If i am not satisfactory then i closed my account.

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I

Iqbalkha Behlim

from Surat, Gujarat

May 21, 2018

I can't update my birthdate through axis mobail app so please update my birthdate

That's is 01/06/1959

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Address: Krishna, Andhra Pradesh, 521001

I have savings account in axis bank. My account was debiting 500rs per month as consolidated charges... I have lost nearly 2000 up to now... There is no response from your bank.... Is this the way to cut money like this... How do i regain back them... Please help me... How many times i want to pay 500... I can't

It's such a shame such a big company to do like this

Jun 23, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Axis Bank Customer Care's response Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.

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A

Amit Bhadage

from Savantvadi, Maharashtra

May 21, 2018

Having credit card of axis bank cleared all the pending dues but still showing write off status at cibil

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S

sujittiwari

from Varanasi, Uttar Pradesh

May 21, 2018

Please help me I am your customer and without telling us our balance has been deducted which is not a small amount for us. So that we do not have to take any further steps Please call us [protected]

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sujittiwari's reply, May 18, 2018

sujittiwari's reply, May 18, 2018

sujittiwari's reply, May 18, 2018

F

farah mirza

from Mumbai, Maharashtra

May 21, 2018

Axis bank has deducted Rs. 885/- on[protected] from my salary account without my knowledge. I am very disappointed with this act of bank as the is hard earned money is deducted from our account without our knowledge or prior information. I will close my account if axis bank will not refund my money.

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M

MsMuthukumar

from Coimbatore, Tamil Nadu

May 21, 2018

My indian bank debit card...Yesterday night i withdraw my account in axis bank atm machine amount has been debited but not delivery for amount rs.10000.. so please help return my amount.

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Address: New Delhi, Delhi, 110075

I am having my dog licence no. Sdmc 0034 expired on 31.03.2018 having grace upto 31 may.
On 19 may i paid 511 through my banker yes bank but mcd status shows no application and my banker says money debitted and paid.
How to get licence renewed
An amount of inr 511.00 debited to ac xxxxxxxxxxx0293 on 19-may-2018 10:35:50 on account of pca:[protected]:sdmc:municipal corporation delhi ind. Available balance on 19-may-2018 10:35:50 is inr 87, 111.19total available balance (Including linked deposits and limit) is inr 87, 111.19.

Jun 21, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Axis Bank Customer Care's response Hi, we request you to liaise with your account holding Bank in this regard. Thanks for writing in! Regards, Team Axis Bank

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A

Aakanksha tailor

from Sikar, Rajasthan

May 21, 2018

I purchased sone stuff through amazon by using axis bank credit card, but due to some reason I cancelled that one product n along with this after some time i also cancelled the emi.
But when the bill is generated i found that that one amount is added in my bill after cancelation. This is radiculious.

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Address: Hyderabad, Andhra Pradesh

Recently... Deposited 10k in account and slowly you guys are deducted money saying that this charges and that charges... You guys are having moto like cover my 10k.

However, you are guys are deducted around 1500+ and reason is unknown.

Even i got a call... And had a discussion with your executive... But no resolution.

However, i looking for quick resolution on this and i want my money back asap.

If you did not see any resolution and did not see my money back... Ready to cancell account with you guys... Even not interested to suggest to any one of my friends and colleagues...

Same time disappointed fully with you guys behavior and service.

Contact number [protected]
Account number [protected]

Thanks
Anusha

Jun 22, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Axis Bank Customer Care's response Hi, as per our record, your account is debited towards the consolidated charge of INR 850.49 along with the applicable GST. Please refer to this link:
https://www.axisbank.com/retail/accounts/savings-account/easyaccess-savings-account/fees-charges to know the details of the charges applicable. Sorry for the trouble. Regards, Team Axis Bank

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S

Snehamenji

from Bengaluru, Karnataka

May 22, 2018

I have account in axis bank, For credit card person contacted me and give credit card told like there are no charges, latter every month 118, 100, 100 rs they deducted from my account, when i tried to dial to customer care number is was showing not allowed to dial, since i was dialing from my registered mobile only .so latter i purchased mobile from credit card of amount 10, 999 rs but now its is showing 11.265 rs i need to pay, if i ask to customer care they are saying that was joining fees, and bank charges, simply around 500rs they deducted .

Its worst bank, dont take any credit cards from these banks

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On 17/05/2018 an amount rs 3558/ has been debited from my a/c [protected]. I have taken information from near by branch that an amount has deducted from my account on the name of some health insurance without my legal consent, i have never ever claim such an insurance, so cancel such policy and refund my money back, and i will take some strict legal action if something similar will be done in the near future with me without my consent.

Jun 19, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 19, 2018

Axis Bank Customer Care's response Hi, we request you to please visit the below link to share your concern: https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx. Thanks for writing in. Regards Team Axis Bank

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Address: New Delhi, Delhi, 110037

Website: rblpoint.com

Dear sir
My self kamal having a salary account at mahipalpur branch axis bank (New delhi). Unauthorised transaction done from my account of amounting total rs 43000/- only. Please see the problem and take necessary action so that my loss money return back to my account.

Hoping to get favourable response...

Please find below transection details.

Trans. Date narration withdrawal amount
Transaction date transaction remarks amount type amount

18/05/2018 ecom pur/paytm/noida/180518/11:25 dr. 21, 000.00

18/05/2018 ecom pur/paytm/noida/180518/11:23 dr. 22, 000.00

The fraud message came to our smart phone was-
"dear customer your axis bank debit card points worth rs 4897 expired by 18/05/2018. Kindly convert your points in cash by click here http://rblpoint.com/"

Website against which filing complain is -
http://rblpoint.com/

Regards,

Kamal singh

Jun 21, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Axis Bank Customer Care's response Hi, Thank you for reaching out. Please DM us your registered contact number. We are here to help!
Regards, Team Axis Bank

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Address: Mumbai City, Maharashtra

I had offered life time free credit card 3 years before. Now life time free credit card become chargeable with out prior intimation.

My account has auto debit facility with credit card. I have paid all dues with in time.

But when axis bank charged annual fees charges on my credit card. I have withdrawn all my money from my account.

By professional i am a practicing chartered accountant.

I want to tell to axis bank kindly stop cheating the customers.
Now i am closing my account in axis bank. And also closing my clients account in this bank.

And i will suggest never take axis bank credit card. Because axis bank is private bank and can do anything with his customers.

Jun 19, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

May 19, 2018

Updated by CA Arpit Pokharna NEVER DO BANKING WITH AXIS BANK
THE WORST BANK I HAVE EVER SEEN...

Verified Support

May 19, 2018

Axis Bank Customer Care's response Hi, we request you to please visit the below link to share your concern: https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx. Thanks for writing in. Regards, Team Axis Bank

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TRILOK VERMA
A/C NO. (LAST 4 DIGIT): 3370
IFSC CODE: UTIB0000004
Cash was not out from ATM (Corporation bank, manek center, jamnagar, gujarat) but my account was debited by 3000/-

ATM slip detail:
ATM ID : CBMD026240
LOCATION : CORP JAMNAGAR
DATE : 17/05/2018 18:03:35
AUTH CODE : 603121
AMOUNT : 3000/-
TX# : 6564
RESPCODE : 4100 please take necessary action at your end against concerned Bank.

Jun 28, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 28, 2018

Axis Bank Customer Care's response Hi, We are here to help ! Please DM us your registered contact number and we will get back shortly.
Regards, Team Axis Bank

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S

Supriyaar

from Chennai, Tamil Nadu

May 29, 2018

[protected]

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Supriyaar's reply, May 29, 2018

sorry by mistake i sent number

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Address: Jhansi, Uttar Pradesh, 284002

Website: www.axisbank.com

Hello sir
My name is Vandana Sahu lived in Inside Orchha Gate Jhansi Uttar Pradesh. My AXIS Bank credit card made automatic online fraud transaction on 17-May-2018 at 04:40:27pm. I am received a mail on my registered email from axis bank they are discribe me trasaction report TKD CH ONEDATE. Please resolve my complaint as soon as posible.
My credit card no [protected]

Jun 26, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

May 18, 2018

Updated by Ankitsa274 Transaction Amount Rs.1122/-

Verified Support

May 21, 2018

Axis Bank Customer Care's response Hi, as per our record, our team is working on your concern vide reference number 41533210. We request your patience and cooperation in the interim. Sorry for the trouble. Regards, Team Axis Bank

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Address: 413401

I am costmer of solapur barshi branch.in this branch employes are very irrogent and rude. They speak with costner very badly and abusive. They are also very lazy. If we ask some question about our problem, they don't give answer. The department ofmay i help you, is it meaningless. I[censored] will not action on that employee. I will complaint to pmo. So please action on them

Axis Bank customer support has been notified about the posted complaint.

May 23, 2018

Updated by Va8bhav Pls reply my complaint

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Address: 600101

I have applied my personal loan on 26 April and approved with in a week, got so an sanctioned messages and I Have given 10 cheque leafs also stillNow loan not disposable happened, kindly check and let me know the status of that I have attached my application number as well the status of my loan screen shot, so refer it and let me know the status and dispose my loan soon

Jun 30, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Axis Bank Customer Care's response Hi, We are here to help ! Please DM us your contact number and your location for us to assist.
Regards, Team Axis Bank

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Address: Wardha, Maharashtra, 422001

Website: consumercomplaints.in

Respected sir, the
I opened asap account in axis bank, wardha branch maharashtra. I also provide my document for kyc and it was done in brach. I also got my consumer id but i can not login to net banking. It always shows the message invalid user credential. I tried so many option but its showing same message. Please solve this problem.
Thank you

Jun 24, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 19, 2018

Axis Bank Customer Care's response Hi, we request you to please visit the below link to share your concern: https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx. Thanks for writing in. Regards, Team Axis Bank

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Address: Kolkata, West Bengal, 700011

Hi

Axis Bank Golpark branch, Kolkata has frozen my savings account on basis of a SEBI notice . When I requested information about the same they just shared cursory information and did not share a copy of the notice order. Moreover, it seems the notice was in name of third holder SUJOY NANDI but they refuse to respond to when third holder name addition took effect and when freeze was executed. Additionally, they did not bother to inform the primary holder of the account about any such freeze. The customer care cell did not generate a service request number and no information received from relationship manager even on the questions asked. As we require details to proceed to unfreeze the account, we need the bank to cooperate. Causing a lot of inconvenience despite being a priority customer and not being able to access legitimate funds.

RM name Suraj Kumar Raha +[protected]
Deputy Manager : Anindita Sen

Please assist as the bank team is not cooperating.

Thank you
Debnath Nandi
+[protected]

Jun 29, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

May 18, 2018

Updated by nandeb Relationship Manager Details
Suraj Kumar Raha
PBRM
Golpark Branch
Mobile- [protected]

May 18, 2018

Updated by nandeb Golpark Branch
Address : 20, Gariahat Road,
Golpark
Kolkata 700019
West Bengal
India

Branch ID : 011

May 19, 2018

Updated by nandeb Thank you! For forwarding the request. Please note the Axis Bank has frozen the account without doing a legitimate audit on the source of funds . I being the primary holder, my savings and earnings are being wrongfully seized based on something in which I have nothing to do. I need my funds for my education but cannot access the same . This is gross injustice to a customer.

Please assist.

Thank you,
Debnath Nandi

Verified Support

May 21, 2018

Axis Bank Customer Care's response Hi, we are working on your concern vide reference number 41576348 and will update you with the status within 48 hours. Sorry for the trouble. Regards, Team Axis Bank

Jun 06, 2018

Updated by nandeb Hi

Can you please update me on the details of service request number 39836208 raised in March 2018. All the details are available with the consumer care unit of Axis Bank. Please share the details as it is required.

Thank you
Debnath Nandi

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Address: 151505

I am roop chand account holder in your bank. I want to close my account in your bank. I am not tolerate your access charges. Plz. Close my account. Your bank branch is not helps us. So close my account. My account number is [protected] customer id[protected] micr code[protected]
Mobile no. [protected] sir bank charges 2595 rs on 14-4-18 and 2085 rs on 13-5-18 i am heart patient. I am not physical fit for manage your account. But bank staff told me manage your account for six month. I am not fit for manage

Jun 24, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 19, 2018

Axis Bank Customer Care's response Hi, please share your preferred time to call you. Sorry for the trouble. Regards, Team Axis Bank.

May 20, 2018

Updated by [email protected] tomorrow 9am to 12am on 21 may 2018

May 20, 2018

Updated by [email protected] call no [protected]

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Address: Pune, Maharashtra, 411057

I have received following a message today

"dear customer, mandates reference no: utib[protected] issued to dmi finance private limited with value 30000 and frequency adhoc is received today for processing account number ending with xxxxxxxxxxx2032.in case of any issues please get in touch with your branch."

I have not given any mandate. I don't know about above transaction. Please resolve the issue.

Jun 19, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

May 18, 2018

Updated by Ajay Imade I have called 3-4 times on customer care number, but whenever I press 5 to speak to an executive, it says you haven't given any inputs :( I tried but wont connect to customer support

Verified Support

May 19, 2018

Axis Bank Customer Care's response Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.

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Address: YSR, Andhra Pradesh, 516360

Good afternoon sir, we are from proddatur . Sir today i went to bank for amount deposit . In cash counter not taking money for non home branch. Its ok . But in bank cdm machine also not working . I am requesting her but she say that 10, 20, 50 notes not taking for non home branch. We have account in musheerabad branch. Its very urgent sir, cash counter officer say that call her and deposit the money. How it possible sir, if she came from musheerabad how bank s are use and what is the use of banks. These conversation done in your branch.

Same branch banks all are in online but why they are not taking money. Please take the action on branch
i am not mentioned her phone number and details because

name : vishnu vardhanreddy
ph : [protected]

Jun 27, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

May 18, 2018

Updated by vishnu.o Axis Bank — cdm machine is not working and counter also not taking amount for non home branch

Verified Support

May 21, 2018

Axis Bank Customer Care's response Hi, we tried to contact you on your preferred number, however were unable to connect. Please share your preferred time for us to contact you. Sorry for the trouble. Regards, Team Axis Bank

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Address: Howrah, West Bengal, 711109

I have changed my communication address through online banking long time a go after that also 2 weeks ago i again submit application through shibpur branch (Howrah, west bengal) but still i do not receive my new credit card as the old one is expired the validity date. Please solve my problem otherwise i have to shift to other bank credit card services

Jul 2, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

Axis Bank Customer Care's response Hi, We are here to help ! Please inbox us your registered contact number and we will get back shortly .
Regards, Team Axis Bank

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Narasimha gopaluni

from Kavali, Andhra Pradesh

May 18, 2018

Hi I am narasimha I am using axis Bank buzz credit card last month I paid credit card bill late by given due date..after 5 days I paid due amount, bank charged late fee+GST that's ok..after 2 days once again charged debit interest + GST. I asked customer care also she said this is same for all late payment charged like that only.

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Address: 411031

Website: Axis Bank.com

Unauthorized transactions in axis bank (Branch kalyani nagar, pune) every month around 600rs in savings account.. Even after maintaining 10k as minimum balance. None of the service providers are responding and solving the problem. Worst customer experience. Everyone is routing the calls and looting the money unnecessarily. Please solve the issue as soon as possible and do the needful. Waiting for your response.

Jun 25, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

Axis Bank Customer Care's response Hi, We are here to help ! Please inbox us your registered contact number and we will get back shortly .
Regards, Team Axis Bank

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Address: Vadodara, Gujarat, 390012

I was transferred my home loan from other bank to axis bank. Then cut pre EMI last month from my bank account. This month the cut unnecessary interest charges. Even I have fund in my account same as EMI amount.
When I called him they replied that SBI was not paid us our money.
Means SBI allow to cut them interest charges and donâ€™t want to cut EMI. What kidding AXIS bank talking about.
I want to register complain against AXIS bank. I have all proof.

Jun 28, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 19, 2018

Axis Bank Customer Care's response Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/homeloanotherqueries.aspx and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.

May 19, 2018

Updated by Pratik033 None of executives assist perfectly. I called in customer Care last 3 days.

They told me to it’s fault of SBI. And I take a leave to go SBI branch for my query. They told me that none of ECS form submitted by AXIS BANK for home loan EMI.
I am like sandwich.
Below is my loss even I have balance fund in my account.
1. Bounce charges by AXIS BANK 590 rupees.
2. Overdue Other Businesse charges 354 rupees.
3. My leave to solve problem. However fault by both bank and they bothering me. Charges is 1516 rupees.
4. Decreases in my CIBIL Score because of bound EMI.

None of bank provide comfortable service for customer who has problem like me.

I can send you statement of my account to know balance available during EMI period.

May 19, 2018

Updated by Pratik033 Today I take leave and go to AXIS Bank home loan vadodara branch.

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Address: Indore, Madhya Pradesh, 452001

My saving account ([protected]) was debited by rs. 885 for consolidated dp charges today 12th of may 2018. This is the second time my account is being debited for such charge in the last six months. Last time, my account was debited by rs. 428.68 on oct 14 2017. I have a salary account along with which, i was given a demat account kit, but i never activated that. (I was told that it will not be active unless i activate it) i checked through online banking that it shows "active" status but i have never asked for this.

I want a full refund of the debited amount and want to close the demat account[protected] linked to my account as soon as possible.

Jun 27, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

Axis Bank Customer Care's response Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in. Regards Team Axis Bank

May 28, 2018

Updated by Praveenec I have sent the mail to Axis team regarding the refund and the issue that I had. They are totally neglecting my request of refund and just suggesting ways to get my demat account close. I want a refund as well.

Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 344

misbehave by staff

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consolidated charges issue

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online payment fee

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regarding balance deduction from my account

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to refund the amount of rs 3558/ from a/c 917010063905148 on 17/05/2018 under any health insurance policy which has generated without my permis

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fraud transaction online

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axis not giving life time free credit card

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cash not out but debited in account rs. 3000/-

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credit card fraud complaint

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complaint about rude and arrogant employee

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loan approved and not sanctioned

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net banking is not working on asap account

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not providing information for investigation

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close my account

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axis bank axis bank sms mandates for debit - frequency ad hoc

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cdm machine is not working and counter also note taking amount for non home branch

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credit card communication address

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I'm complaining about unauthorized transactions

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home loan _ emi -

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falsely activate demat account and debited amount multiple times

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