Axis Bank Complaints & Reviews

I have paid my life insurance premium through credit card as on 14/4/18 but the same amount twice automatic debit by axis bank on same day.
I have already complaint for the same as on 10/5/18 but till date no any call/confirmation received from bank neither amount reversed by bank.

Regards
Krishan kumar
Rewari
A/c no 94364

My wife was asked to have this credit card when she was doing job saying this is lifetime free card if you would do shopping for certain amount using this card in certain time. We had done shopping for more than that amount at start so that card would become free. Thereafter we didn't do any shopping using this card. Shockingly, when we check that card for around 7-8 months, our card due is around rs 2500. Axis bank had levied fine first but we didn't pay as we were asked that is free card. Once we didn't pay that fine in due time, they levied late payment fees. With the same process, as of now this due amount becomes rs 2500 although we didn't do shopping for even a penny out of this. These private banks are looting people by giving away these cards. Please provide me the solution for this problem at the earliest as otherwise this due amount will continue to increase with time as i am not paying this due for this fraud by bank.

Dear ma'am/sir,

I have received sms from axis bank as below on 08 may, 2018.

Dear customer, mandates reference no: utib[protected] issued to ashish securities pvt ltd with value 18750 and frequency monthly is accepted for the account number ending with xxxxxxxxxxx (Protected).in case of any issues please get in touch with your branch.

I have not taken a single penny from this firm, kindly help to resolve

Thank you

I have made complaint twice regarding my etc machine which is not working and its been 4 days there is no response. Make it working asap or i am gonna close the account and surrender the machine. It is the repeating problem and jo one is able to fix it permanently. Because of this there is loss in my business on daily basis.
Contact me at [protected]

Hi axis bank ceo

Sir

My sallery a/c number is [[protected]]. Name of vijay pratap singh, unfortunately i am not to pay pl emi timely by cash, but i try to maintain in future, so i request to you, please transfer my lien blocked amount in my saving account,

Thanks for kind coopration and nessary action.

Vijay pratap singh, sb a/c no -[[protected]]

Ees branch me khanta kolne ke liye document submit kiye huye hai n to document vapid kiye ja rhe hai or n hi khata open ho raha hai har roj kal aane ko bol diya jata hai ab tak koyi karyvahi nhi ki gyi hai
Not a good service
Details of axis bank, kanipla
Bank: axis bank
Address: ground floor, khewat no. 53, khatoni no. 90, rect. No. 36, khasra no. 8/1/1 (1-14), h b no. 104, village:- kanipala, tehsil :- thanesar, distt. Kurukshetra, ryana, pin - 136118
State: haryana
District: kurukshetra (Click here for all the branches of "axis bank" in "kurukshetra" district)
Branch: kanipla
Contact: [protected]
Ifsc code: utib0002238 (Used for rtgs, imps and neft transactions)
Branch code: last six characters of ifsc code represent branch code.

Micr code:[protected]

After 25 days of harassment by # axis bank i am writing on this forum. I am a reserve card holder and i wished to discontinue it as i was not satisfied with the card as i feel its a worthless card. So one day when i was checking a statement on axis bank app i saw a charge of rs 30, 000 of annual fees, of which i did not receive a single sms or email. As i was not aware that i had been charged annual fees i used the card for 3-4 transaction because i did not recive a sms or email of annual fees being applied.

When i realized by seeing in the app that i have been charged annual fees a straight away called there customer services to cancel the card and reverse the fees. To my shock they told me that i used the card after the fees where applied so it will not be reversed, i tried to explain the that i was not informed about the fees being charged before or after but axis bank being rude and unprofessional transferred me from one representative to other for 25 days.

Now they asked me to talk to nodal officer, who is never available.

I simply dont understand that why was not i sent a sms & email after i was charged the annual fees, if i would have received it then i would have stopped using the card.

Incident date:26/5/2018

I went to an atm (Canara bank) to withdraw cash on 26/5/2018 around 10:00 am. I entered an amount rs 10, 000 on the screen and waiting for money to be dispended by the atm machine and the money did not come from the atm machine but debited from my account.
As soon as possible resolve my issue and refund an amount to my account. If you have any queries please let me know

Customer name:ar supriya
Acc no.3787 (Last 4 digit)
Card no.:4480 (Last 4 digit)
Ifsc code:utib0000009

Atm details
Atm-cash/km doddi/mysore/260518

Thanks
Supriya ar

I am Ganesh Duraisamy from Coimbatore.I have a Salary account in Axis Bank, in Pollachi Branch, Pollachi. I want to inform that they are deducting amounts in the name of "Consolidated DP charges (Rs.885) " from my account without informing me. I didn't get any notification for that. When I called the customer care they informed that it is deducted because of the Demat account, but noting is linked with my SB account.

Hi
I had fraudulent transactions happened on my debit card with out my concern or otp as below on 28th may 18

Account number : [protected]

28th may 18 from ecom pur/google *googl/g.co/helppay#/280

I lost inr 120 with out my involvement, i never deal with this site for any transaction in the past.
Request you to help me and refund back my amount.
And i dont want this again in future.
Please let me know if you need any other information.

Dear sir/ madam
I self dharmveer kumar sharma i am salary account holder about 7 years old i have kept loan from axis bank group and which the loan emi date are 5th in a month that i have not delayed till date despite this my wrongly amount 590 debited here's humble request to you please revers my debited amount 590.
My loan number ppr[protected]
My request reference no. 15341217
For the best and good future comminication with your group.

Employee in axis bank chala branch name hemali pathak is too rude n arrogant. O calling up she says no this is not axis bank dont take number from google she screams and says google pe number kisi ne nahi diya & bashes the phone..
Name of employee hemali pathak
Customers name: janki k desai
Customers id :[protected]
Totally unacceptable behaviour

Hi,

I have a salary account in axis bank, in mahalakshmi lay bngr kt branch, bangalore. I want to inform that they are deducting amounts in the name of "consolidated dp charges" from my account without informing me. I didn't get any notification for that. When i called the customer care they informed that it is deducted because of the demat account, but nothing is linked to my sb account.

I am going to close the account asap.

I request indian complaint register form to take necessary action if possible.

My name is naresh and i have opened a asap account of axis bank online in febraury. Account number : [protected]

Since have decided not to use this account for various reasons and approached the bank with request to close the account. All the employees have no clue how to close the asap account. They told that my account is mapped with nellore branch while opening.

The bank said they mailed about closure and said mail have delivered but no one knows who received. This is the answer they said.
For the second time i was persistent with staff to close my account at all costs so they mailed again to nellore and they have received on 22 may 2018

The bank said it will take only 2 days to close the account and today is 27 may 2018 and what should i ask axis bank

I would like to bring my grievance to you in regards to a dispute cum fraud which was happened with my credit card of axis bank ltd in october 2016. Since then, i have been in regular followups with axis bank but it seems they are not taking my concerns with full responsibility. I have produced every documents that was asked by bank, and still my complaint is not resolved.

Please take this matter.

All the communications and mails with bank are attached.

Limit takeover was done from axis bank to another bank, the branch and sme center have imposed pre-payment charges and penalties on us from past couple of years even after renewal of the limit, need your immediate intervention as facing pressure from the takeover bank to submit the collateral which is lying with axis bank and they refuse to release the same.

Hi,

My credit card was used twice today for a debit of rs 50 and rs 990 without any otp unilaterally on[protected] at 09.49 am

I haven't use my card for any purchase whatsoever and the above mentioned transaction are fraudulent.

The debit messages are -

Inr 990 was spent on your credit card xx9792 on 26-may-18 at google *meme.

Inr 50 was spent on your credit card xx9792 on 26-may-18 at google *services.

I will be raising the issue with axis bank credit card department and hopefully they will look into it.

Hi dinesh. I have axis as my salary account. I have applied for home loan. One of the executive name santhosh had took my documents with 2950 rupees cheque for processing 16th may 2018. But unfortunately one day later i didn't require loan since i got money by other means. I personally called and text him on 18th may 2018 not to loggin my details since i got money. But they did go for loggin and there used the cheque on 22nd may 2018. After loggin and using the cheque still there no response abour loan eligibility. Once i saw my account that the cheque have been used. I called executive santhosh ([protected]) from tarnaka axis bank hyderabad. He just reluctantly answered saying that i was on leave. Here is how the bank cares people. He just told money is not refundable. Can any one suggest what to do and how can other people like me are saved from such fraud people. There is no information regarding my loan eligibility.

I just filled petrol of 264.61 in my bike on 22-may-2018. But after two days i received message from axis rs.66 debited info: tips/scg/pos/balaji petroleu? Dt. 22-may-

Why extra amount deducted from my account. Please bring forth a certain level of transparency that allows us customers to know which service is going to cost us more! Rather than just running a debit to our accounts and casually just letting us know after the fact that the bank has already taken my money without prior permission!

Sir,
i have booked the bust ticket through red bus on 22 april 2018. but the bus operator was cancelled the trip and refund the amount to my credit card on 3rd May 2018 rupees 900.
But still i have not received that 900 rupees in my credit card.kindly check the status and provide the refunded amount 900 to my credit card.

ref.no :[protected]Detail from Red bus)