Axis Bank Complaints & Reviews

Dear sir.

I ms. Kasturi komalapur, wanted to open an savings accounts at axis bank & submitted the related documents with rs.10500/- cash along with application on 19.05.2018, challan details attached for reference.

Surprisingly still account status is unknown, after three days & now executive is confirming that the signature mismatch. Now it's difficult to waste the time with these issues.

Please let me know, to get back the paid amount for account opening. I would like to open account with other banks whose service faster.

Regards,
Kasturi
[protected]

Sir rahul sir or minakshi mem ka call aya tha job ke liye or unhone reg fees 2250 offer fees 15300 goutam sir ke account me transfer krne ko kaha mere dwawra payment kr diya gya jo ki refundable hona tha agr me is job me interest nahi hu to please amount refund kre or in employ ko correct information dene ko kahe. And plese resolve my problem as soon as possible. I have paid total amount 17500 to goutam sir.ac no [protected] sbi bank ifsc code is sbino011485 cont no [protected], [protected]

My name is Srinivasan from Madurai, Tamil Nadu.

It's my bad and bad experience with axisbank website. When i got an online advertisement about ASAP zero balance online account opening, i have registered for a account with my PAN number and Aadhar number.

Then i have received customer id and virtual debit card number. Now, i am trying to login through net banking to generate netbanking password. But, if i enter my customer id as login id, the error shown "Invalid Credentials".

My struggle is starting here.

- There is no email address for customer care. When i try to support page to contact nodal officer, there are huge hurdles to contact a customer care person.
- Nodal officer needs service request number. How it is possible to generate service request number? After a irritational retries, i have sent complaint mail to nodal officer. He took 10 days to reply for my message, and asking screenshot of error message. If i attach screenshot, the mail is always bouncing from customer.[protected]@axisbank.com
- Again and again he is taking 10 days for replying, and asking screenshot. Again and again the mails are bouncing.
- I need to study at Cambridge University to liaise with axisbank customer care toll free and live chat
- Local branch peoples are too irresponsive

I am attaching screenshot. Thank you

Dear Sir,
I have Axis bank Salary, demat and credit card accounts for last few years. I applied for home loan through net banking and one of your executives, Shoaib Siddique, came to me for documentation on 07.05.2018. I had already submitted my 20 percent down payment to the promoter and the agreement was shown to him. He checked all documents but took only my financial documents except form 16 part A, although form 16 part b was already given to him. Form 16 part A was given via mail dated 08.05.2018. I got no receipt copy of my application.
Subsequently he asked for guarantor documents who has to reside inside Kolkata jurisdiction which was also provided.On 15.05.2018 after repeated request your executive took my property documents. He asked for some more documents which were sent through mail dated 16.05.2018. He asked for some more documents in APF formats etc which I have to get filled from promoter. Out of those four formats two were written in word files with spaces for signature by promoter/developer. On 17.05.2018 after repeated phone calls, your executive finally provided me a screen shot that my financial part was cleared but no sms or mail came from your end.
On 18.05.2018 I got those 2 APF formats signed and other 2 filled up in developer letter head. When I told your executive the same he asked me to get the other two signed as well. I also did that and asked him to submit the documents. He told me without APF formats he cannot log the documents in the system.
So finally again after repeated calls he came to pick up the documents of formats on 21.05.2018 st 7:30 pm.
When I asked for confirmatory mail or sms for my sanction so that I can show it to the developer he declined. At the same time I asked for the receipt copy of my loan application, it was denied too. He asked me to visit the branch.
I visited the branch today where I got the sanctioned letter finally but also came to know from branch manager that it would take another 21 days for sanction after documents checking.
I told him the agreements are already in place which were clearly communicated to the executives with deadline and he assured me everything will be done within time. But now it seems that the loan will not the sanctioned in time which will result in loss of money as per agreement.
I wanted to lodge a complaint as
no receipt copy of loan was given which was against RBI and your own guidelines on loan.
Time frame was given by executive which was not kept which is against good faith.
After repeated request no sms or mail was sent against my loan application status.
But to my surprise no complaint was taken. At the same time I was advised to seek home loan where the processing will be less time consuming. I had no other way to complaint to you. This behavior from the bank with whom I have so many banking relations was unexpected. I chose your bank over so many banks but that has resulted in me on the verge of losing my hard earned money.
I know you may not reply to this but now in this condition I don't have any other way. Please look into this else I have to terminate all banking relations with your bank and move on to someone who acts in good faith.

I got a message from axis bank as given below:

Hello! Your a/c no. Xxxxx has been debited by rs. 484.58 on 24may18. Info: tip/scg. Visa. Pos. Dt 280118/

I just surprised what these charges are. I tried to understand about these charges by chatting with customer support executive. He checked and told that this is the tip charged vendor for swiping the card at petrol pump. They called me and tried to explain about the charges.
I asked how come tip charges will be debited on 24th may18 when transaction happened on 28th jan 2018. When i asked this question customer support executive replied saying they don't know anything about it and asked me to contact vendor.
I have account with you or vendor. How come i go to the vendor and check.
My simple question is how come you change after 4 monhts of transaction date.
I need proper answer from axis bank.

We are M/S. Lakshmikumar & Co, Chennai., I Am Submission for Property Loan Application submission to Mr. Umamageshwaran Thiyagarajan Deputy Manager SBB/ Sales manager ( Mobile Number : [protected]) this excutive working in branch for Axis Bank Ltd, Flat No: 3635, New Door No: 87, 4th Floor, ‘I’ Block, 3rd Avenue, Annanager East, Chenna-600102

Please Note Our Office Details :
Legal Name R.VIJAYAKUMAR
Trade Name, if any R.VIJAYAKUMAR (PROPR.OF M/S.LAKSHMI KUMAR & CO
Constitution of Business Proprietorship
Address of Principal Place of Business 31/23, PERUMAL KOIL STREET, WEST MAMBALAM,
Chennai, Tamil Nadu, 600033

I am Applied the Property Loan application forms and Bank Statements, Balance Sheets for Last 3 Years, Pancard, and Other Relavant Copies submitted on dated 22.04.2018. We are following the this sales Executive continueous calls doesn’t response the calls. If Same time we are trying various mobiles numbers, he doesn’t pick the calls. This Guy very woest guy and very poor response officer.

On date my office staff the visiting the branch office ( Annanager ) on 22.04.2018 at 10.45AM. Mr. Uma maheshwaran not available the office. We are meeting the BD team for Mr. Vinoth ([protected]) and collecting the document on 22.04.2018. Please note the Mr.Vinoth was trying at 11.20AM phone calls to Mr. Umamageshwaran Thiyagarajan- answering/attend the calls with in few mins. This Point viewing very very poor response the customer handling methods for us Mr. Umamageshwaran Thiyagarajan

20 days back i have opened my salary account with axis bank with a/c no. [protected] cist id[protected]

While doing my debit card pin verification it showing date of birth mismatch. Which i personally visited axis bank bkc brnch and confirm with the date.

Bank employees ensure me to resolve the problems in 2 days. Now almost 5 days over but still there is no update regarding the same. Still i am not able to withdraw my salary running shot of my routine needs

Please do the needful on this regards

I am robin, last day i have submitted my account closure form in axis bank but they did not give me any confirmation and didn't even ask me to destroy the card and cheques. However, they said me to wait for 7 days for the confirmation. Last day when i came to know that my account is in negative then i have deposited 742 rupees for making it positive so that i can close the account but they have not given me any confirmation. I am not using that account for years and i have forgotten the signature of my account as well, once i approached them for updating the signature they said you cannot update it now i don't even know the signature. How can i get the confirmation of the account closure?

Dear sir/madam,
This is to say that i deposited 14900/- cash in cdm # 0aprh46301 at ratlam branch on 22 may 2018 at 6:32 am in my current a/c # [protected], i got a sms on my registered mobile #[protected] that amount is being credited in your account, but receipt generated didn't mention the same and amount was not delivered back to me by cdm, i tried calling toll free no. [protected]/[protected]/[protected]/[protected], but all the numbers were not reachable, and there was no response. I contacted axis bank branch in ratlam and met mr. Srinivas and made him aware of the incident, he filled complaint form for the same and gave me receipt, till now there is no clarification made and my complaint is not resolved.
Kindly do the needful on priority basis.
Thank you
Aziz bootwala

My name: mowli vardana
Loyal customer of axis since last 6years

I redeemed nearly 22500 edge loyalty points with 2 amazon each worth rs.2000 and 2 book my show vouchers each worth rs.200 in january 2018. But when i tried to use/add vouchers it all 4 were not worked. Reached axis customer care several times and given so many complaints on it, every time they replied 'within 1 day your problem will be solved if not you will get your points back', even i tried with amazon people for solution they said these vouchers were already used. Almost 4 months were gone no solution or no points back.
This is my 2nd bad experience after they deducted rs nearly 4000 for dp charges (They said amount will be reversed but not happend).

Finally i have taken my decision that don't want to continue with these cheaters (Axis) in anyway, closed all my accounts (Credit card, demat-trading and savings).
They don't bother about their customers and they do take care about only scammers.

Good by to axis!

I was deposited bhiwandi branch axis bank cash deposit machine amount rupees 44, 000/- on dated 27/04/2018. Your bank refunded rupees 37, 500/- on dated 09/05/2018. What about short amount rupees 6500/-. I was complaint about this date 27/04/2018 there after your bank refunded rupees 37, 500/- on dated 09/05/2018 after 13 days your bank officer told me your cash deposit machine dispute complaint number [protected] full amount paid my after my longed complaint 4 working days. But they are not able to credited my total amount rupees 44, 000/- who is liable for that. Please urgently short amount rupees 6500/-. Credited my account. I was send mail dated 14/05/2018 your not credited my short amount rupees 6500/-. Credited my account

Sir,
This is with reference to my ticket booking on IRCTC where my Amount is deducted from my Bank HDFC (Their confirmation is available) and is not credited in IRCTC account. So I need your help as per below details.

Date - 19.05.2018
Bank (from )- HDFC Bank
Account No (From) - 0924xxxxxxx668
UPI-[protected] [protected]@Axisbank
IRCTC Ref No - [protected]
Amount - Rs. 5310
Mob - [protected]

IRCTC Complaint No - Ticket Id:-272853

Axis cheated saying that they will give top up loan once we transfer the home loan and later they declined the top up loan.

I am Rupal.I have home loan of HDFC.Axis bank told me they will give top up loan once we transfer home loan to Axis. Also they said there is no any fees for home loan transfer. But we initiate the process they told you have to pay as we don't have scheme. Within 8-10 day how scheme can be changed? We have given all documents but they did not process and charged us the processing fees.Once Home loan transfer they declined top up loan without any proper justification.Before loan transfer, They said that all analysis has been done and ur are eligible for top up.They took processing fees and all documents. After they declined it.

They keep us waited for 3 months .During this period they did not call a single time for the status.Everytime will call them and only once answer they have will check status and call u back. But they never call back.Specially people involved are VIKAS BHATT, PRAVIN DAVE and MANGESH.

This bank is cheating people .Its relally pathetic.Customer service is Zero.

REQUEST you all other people PLEASE NEVER DO any transaction with AXIS BANK.

In year 2016, the company i was working with opened our salary account in axis bank. I left that job and account was almost non operational. Axis bank without giving any intimation to me kept on deducting money from my account due to less balance, also open a demat account without my permission & charged for that account. I was not at all aware. The moment i got to know recently, i deposited money in my account to maintain minimum balance but how can any bank deduct any amount from my account without informing me. The same things happens with many employee where the bank deals with company's hr. The agreed terms were not even communicated to employees. I request axis bank to make a refund of deducted amount from my account

I'm Rajkumar Sat my mobile no.[protected] as per discussion with local branch(Ramrajatala) Mr. Subrata(+91 [protected])by 11.05.2018 also letter submitted to AXIS BANK Sector-V Salt Lake branch by 16.05.2018 and as per service request number 41350456, 41513937, 41548111, 41566466 please be informed that My savings/salary account([protected]) Freezed for the last 25days due to outstanding payment(Rs. 6970.00) of my Credit card [protected].I've already deposited a cheque of Rs.6970.00 of Axis Bank vide no.311873 dtd. 08.05.2018 at your Axis Bank branch of Salt lake Sector-V as well as made cash payment of Rs.6970.00 by 18.05.2018.
But till date my savings account shown as Debit Frozen for which I'm unable to use my account..
I've repeatedly says(by mail) for the last 25days that this account used for Hospital payment.
Kindly do the needful at your end at the earliest.

It's a worst bank.

Pending provident fund after resignation
This for your kind attention in relation with the pending provident fund. I have resigned from axis bank ltd dindigulnbranch (352) tamilnadu on march 24 2018 as officer sales and worked for 4years and 6 months as releaving period. During the time of my resignation, i have complited all the legal formalities that bank required. Still my provident fund is not credited in ac/no [protected]. My employment id :77662 joining date: 01 aug 2013, resigned on 24 march 2018
Please take all necessary steps to the above - mentioned matter and do the needful in priority.
Requesting your kind consideration for the above.

Reference call id[protected] dated 15/05/2018, i raised a call asking for the details neither the agent, team leader, floor manager, nor assistant manager were able to provide the details, had the assistant manager syed to get his manager sriram for a call back by 14:10 the same day even after 8 days (Today is 23/05/2018) sriram the manager has not bothered to call back.

Your customer service is totally useless (Based on my interactions with them) it clearly shows why because the senior management also seems to be least bothered and is irresponsible.

Is this the type of customer service you provide your customers.. Pathetic

I have dropped a cheque of loan a/c in favour of my personal loan a/c at axis ATM drop box Samrala and then bank told me that there is signature mismatch and the same you can collect it from branch. When I had gone to branch they told me, it is not traceable, we will let you know when we find it. I had also call their customer care number but won't register my complaint and ask me to contact branch.

Hi,

My registered mobile no is [protected].

There was some issue on your side due to which there were 2 transaction
That got auto confirmed and i was charged 35990 twice.

The seller has refunded rs.35990/- each for two times where the total amount is of ₹ 71980 on april 27, 2018 and should be able to see it in axis bank debit card within 8 business days.

I contacted axis bank’s customer care with the bank txn id 5247698093936613704077 and bank txn id 5247688286186219604087, but they are still asking me to wait for another 30 days. How can that be possible its a hard cash that the bank is holding for no reason.

Kindly help to process the same at the earliest!

Bhavin shah
[protected]
[protected]@gmail.com

Sir,
I am consumer of your bank (Asaf ali raod, branch axis bank) vide consumer no. [protected]and i am also posted in 1st bn. Dap, new police lines, delhi against pis no. 28892719. My pay was stopped due to various reasons from sep. 2018. My salary was prepared for the month of april 2018 and rs. 51, 500/- has been deducted without specific reason. If something is debited, the same may be deducted in small amount in each month so that i can survive my family otherwise i shall be knocked the door of court. I had already sent my request on 14.05.2018, but no response is received yet.