Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12999
Resolved
6561
Unresolved
6438
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 336

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
akshintala
from Hyderabad, Telangana
Jun 20, 2018
Resolved
Report
Copy
Resolved

Address: West Godavari, Andhra Pradesh, 534002

Good afternoon Sir,
My name is Siva, from Eluru, West Godavari District, Andhra Pradesh,
[protected] visit the Axis bank,
Your employees not working, Thank You,

Good afternoon Sir,
My name is Siva, from Eluru, West Godavari District, Andhra Pradesh,
[protected] visit the Axis bank,
Your employees not working, Thank You

Good afternoon Sir,
My name is Siva, from Eluru, West Godavari District, Andhra Pradesh,
[protected] visit the Axis bank,
Your employees not working, Thank You
+3 photos
Jul 23, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Jun 20, 2018
Updated by akshintala
Employees not working
Jun 20, 2018
Updated by akshintala
Employees not working

Verified Support
Jun 22, 2018
Axis Bank Customer Care's response
Hi, thank you for reaching out. We request you to elaborate your concerns via DM, along with your number. We are here to help! Regards, Team Axis Bank.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jatin350
    from Delhi, Delhi
    Jun 20, 2018
    Resolved
    Report
    Copy
    Resolved

    Address: New Delhi, Delhi, 110085

    My name is jatin jain. contact no is
    [protected]alternative [protected]. my bank account no is [protected]
    . toady i am deposting my money through deposit machine[protected] time 12.15-12.30 then machine is out of service but i do not know my exact amount so bank is not help me in thiss matter si help me in this case so help me urgently
    customer care nit help and bank is also not give reliable ans so help me in this case because worst bank
    Jul 26, 2018
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 22, 2018
    Axis Bank Customer Care's response
    Hi, thank you for reaching out. We request you to elaborate your concerns via DM, along with your number. We are here to help! Regards, Team Axis Bank.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sayali more
      from Mumbai, Maharashtra
      Jun 20, 2018
      Resolved
      Report
      Copy
      Resolved

      Address: 400083

      I have opened my account by aadhar card and it indicates address of badlapur east.
      But now i have shifted to below address :
      34/4, godrej creek side colony, pirojshanagar, vikhroli - east
      Mumbai - 400083.

      Please update address as permanent address same for communication.

      My welcome kit also you had on badlapur east address please provide me same on vikhroli east address.
      +1 photos
      Jul 22, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 20, 2018
      Axis Bank Customer Care's response
      Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in. Regards Team Axis Bank.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        U
        U RAMACHANDRAN
        from Pune, Maharashtra
        Jun 20, 2018
        Report
        Copy

        I am a regular axis bank debit/credit card holder for more than 25 years. Recently my axis bank credit card expired on june 2018 and so far not received the renewed card.in between i got a message saying that card has been returned due to change in address. Since i am a retired central government employee and worked all over india and as per your record my address is f 612 vikas nagar colony chakkorathkulam, kozhikode 673 006. Accordingly i checked up with customer care and as per their suggestion i went to the nearest axis bank branch i. E payyanur, kannur dist, kerala and theyn have updated my current address i. E sopanam, karamel, p. O. Annur, kannur dist 670 307. It is therefore requested to kindly expedite my credit card.
        Axis Bank customer support has been notified about the posted complaint.
        Jun 20, 2018
        Updated by U RAMACHANDRAN
        am a regular Axis Bank Debit/Credit Card Holder for more than 25 years. Recently my Axis Bank Credit Card expired on June 2018 and so far not received the renewed card. In between I got a message saying that card has been returned due to change in address. Since I am a retired Central Government Employee and worked all over India and as per your record my address is F 612 Vikas Nagar Colony Chakkorathkulam, Kozhikode 673 006. Accordingly I checked up with customer care and as per their suggestion I went to the nearest Axis Bank Branch i.e Payyanur, Kannur Dist, Kerala and theyn have updated my current address i.e Sopanam, Karamel, P.O. Annur, Kannur Dist 670 307. It is therefore requested to kindly expedite my Credit Card.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Maulibhushan Ghosh
          from Gurgaon, Haryana
          Jun 20, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: New Delhi, Delhi, 110019

          The following 2 sms's were received by me this evening from axis bank:-
          1. Usd.34 was spent on your credit card xx1020 on 19-jun-18 at kxwxnaj knir. Avbl lmt: rs.19110.99

          2. Transaction o[censored]sd.34 on axis bank credit card x1020 was approved on 19/06/18. This was without an additional factor of authentication as mandated by rbi

          The cc xx1020 was held in the name of my wife who had surrendered this card sometime in october 2015 and she has no credit card against her name. It seems that this was a hacker at work. This belief is supported by your emails date and time stamped as 19:17 today 19th. June 2018.

          It is surprising that a foreign currenct payment was effected without following rbi guidelines.

          I contacted axis bank at [protected], this evening itself and informed the same.

          The credit card xx1020 has again been blocked
          Jul 26, 2018
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 20, 2018
          Axis Bank Customer Care's response
          Hi, thank you for reaching out. We request you to elaborate your concerns via DM, along with your number. We are here to help! Regards, Team Axis Bank.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rohan Zende
            from Mumbai, Maharashtra
            Jun 19, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: 400706

            I had visited vashi sector-17 branch for my query as this branch is nearest to my office. But bank people were not able to solve my problem nd directed me to andheri branch. So i went to the operations head. Rather then listening to my query she started showing attitude to me. This was the worst customer service given that to by seniors of the branch also. Please take my serious complain against the operations head as because of her axis has lost one sincere customer.
            Aug 1, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 20, 2018
            Axis Bank Customer Care's response
            Hi, thank you for writing in. Please share us your registered contact number. We are here to help! Regards, Team Axis Bank.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              christerbel
              Jun 19, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: 23321

              Dear team,

              20:gdt[protected]
              21:s[protected]
              79: we refer to our mt 103 with reference gdt019-
              1803879 for an amount usd 1, 115.00 value dated
              29/05/18 and your debit reference s[protected]
              .
              Please note that the beneficiary claim non recieipt
              Of funds. Kindly furnish us with the date, amount,
              And reference under wish the beneficiary was credited. You can also reach us on our telephone number or send us an email thank you.

              Tel:[protected],[protected],[protected]
              Mobile:+[protected]. Christabel. [protected]@zenithbank.com. Gh

              Regards,
              Zenith bank ghana limited
              Trade services department
              Jul 27, 2018
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 20, 2018
              Axis Bank Customer Care's response
              Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
              Jun 20, 2018
              Updated by christerbel
              Tel:[protected],[protected],[protected]
              Mobile:+[protected]. Christabel.[protected]@zenithbank.com.gh
              Jun 21, 2018
              Updated by christerbel
              Dear Axis Bank,


              We need your help our transfer we sent on the 29th May, 2018 through our corresponding bank CITIBANK NEW YORK from ZENITH BANK GHANA LIMITED to:

              VANLA LRUATA
              FIRST FLOOR E18 TBL
              BHAWAN PETER STREET
              MIZORAM, INDIA



              ACCOUNT NUMBER : [protected]

              IFSC: INUTIB0002838

              BANK : AXIS BANK
              KHATIA BRANCH, FIRST FLOOR E18
              TBL BHAWAN PETER STREET
              MIZORAM, INDIA


              Till date the beneficiary does not have funds and we have sent recall messages through our corresponding bank CITIBANK NEW YORK to return funds if beneficiary is not credited.



              Attached are the swift messages we have sent. Kindly check on them and help in reverting back please.



              Thank you.



              Best Regards

              Christabel B. Ackah
              Team Member, Trade Services
              Zenith Bank (Ghana) Limited
              Zenith Heights, No. 31 Independence Avenue
              P.M.B. CT 393,
              Accra, Ghana
              Tel:[protected],[protected],[protected]
              Mobile:+[protected]
              Website: www.zenithbank.com.gh
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                kirti chaplot
                from Mumbai, Maharashtra
                Jun 19, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: Raigad, Maharashtra, 410206

                Sir
                My name kirti pravin chaplot my card no [protected] i settlement my credit card payment also paid i received settlement letters closed credit card account my saving account in axis bank in 7 year's old my account no is [protected] i am ill i am admit in hospital i payment by bank but my account is locked by credit card department so i have to face a lot of trouble plz unlock my saving account
                Jul 21, 2018
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 20, 2018
                Axis Bank Customer Care's response
                Hi, sorry for the inconvenience. Here's a link that will quickly help you with answers on most of the queries regarding our products and services: www.axisbank.com/support. We are here to help! Regards, Team Axis Bank.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vinod Gangar
                  from Mumbai, Maharashtra
                  Jun 19, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  upi transaction chargeback

                  Address: Mumbai City, Maharashtra, 400067

                  On 25/03/2018 i have remitted rs 11148.00 to m i india to purchase mobile. Through google tej application. Transaction was successful but merchant mi india informed non receipt of fund hence cancelled order. Upi transaction i'd is[protected]. I contacted tej team and also payu. Both told me to contact issuing bank hence i contacted my bank indian overseas bank who informed me that money is not parked with them hence chargeback was raised...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  D
                  deepak sharma56
                  Jun 19, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Ludhiana, Punjab

                  Hi I would like to write about my credit card bill payment. my credit card no is 45145700****5819. i received a bill amount 44853.78.
                  this is to inform you that I am unable to pay this debt as my family is facing financial hardship .but we want to settle this in fair so that you will have the money you deserve and we can be relieved of the burden of debt.
                  i can pay you 20%of this amount. i shall be clearing their dues in next month. more than this i cant afford with my present circumstances.
                  i am ready to settle this asap as i get the confirmation from your side .
                  i am sincerely obliged with your help regarding this matter.

                  thanks
                  deepak
                  Jul 21, 2018
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 19, 2018
                  Axis Bank Customer Care's response
                  Hi, please share your concerns on axisbank.com/support . Our executive will assist you accordingly. Regards, Team Axis Bank.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    tanshaa
                    from Bengaluru, Karnataka
                    Jun 19, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Jodhpur, Rajasthan

                    Since from 2017, i am using axis bank credit card and payment on every month any delay. But last month i got credit card bill rs. 19865 and last date was 07 june 2018, i paid rs. 16000/- on same day and remaining i paid rs. 3750/- on next day.

                    Now i checked net banking and get surprised, bank charge heavey interest with gst rs.873/- + 157.

                    If i am paying payment every month on timely then why did bank charges heavy penalty.

                    I am not satisfied with us, i am taking a decision to cancel using axis bank credit card.
                    Aug 3, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 20, 2018
                    Axis Bank Customer Care's response
                    Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sangram Das
                      from Shillong, Meghalaya
                      Jun 19, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Darjeeling, West Bengal, 734004

                      I could not open my internet banking. Even i went to my nearest branch they could not able to open it. Always shown that invalid user credential. I have tried in both way through debit card and customer id but same thing happened in every time. I have complaint also in customer care. They even did not solved the matter. Now what to do?

                      Even try to solve above problem i was personally applied a new debit card. Which was dispatched by blue dart courier on 23rd may18. But till now i didn't received yet. Again i was called to customer care they provide me reference no of courier which is[protected] but this is not a valid no. Again i have called they provide me same no. Please resolve the matter asap where i can use my net banking easily like other bank.

                      Regards,
                      Sangram das
                      Mob [protected]
                      Account no-[protected]
                      Cust id[protected]
                      Debit card no [protected]
                      +2 photos
                      Jul 31, 2018
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 19, 2018
                      Axis Bank Customer Care's response
                      Hi, Please refer the link https://application.axisbank.com/webforms/axis-support/sub-product/InternetBankingIndividuals.aspx for information on Internet Banking. Regards, Team Axis Bank.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Paru2205
                        from Mumbai, Maharashtra
                        Jun 18, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Thane, Maharashtra, 400603

                        Hello we are just tired of axis bank service we are on call with you people all day and yet no appropriate results. It's been 2months that i have submitted a cheque from dhfl against my property as i am in an urgent need of cash and axis bank officer at kopri branch thane said it will be cleared in 2days and now it's been 2months. Now i had to pay the 1st instalment at my own and date is coming for second.
                        If my issue is not solved before my second installment i will not stop from going against axis bank and knocking consumer court.
                        Aug 3, 2018
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 19, 2018
                        Axis Bank Customer Care's response
                        Hi, Please share your contact details via DM to get in touch with you.We are here to help! Thanks for writing in.Regards, Team Axis Bank.
                        i got my axis bank account on 14th june and they gave me an instant kit containing my bank details. I want to know if my account is activated or not
                        Axis Bank Customer Care's response, Jun 19, 2018
                        Verified Support
                        Hi, Thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Aman Bhardwaj1
                          from Bengaluru, Karnataka
                          Jun 18, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 122017

                          Hi,

                          I opened an account with Axis bank because I thought I will be getting hassle free & good service. However, I am so embarrassed with my decision I just 1 week. Noone knows what all documents are required for changing communication address, I visited palam vihar Gurgaon and met with Pratiksha Prakash and she asked me to submit phone bill as address proof. Which I did and she told me that my new address will reflect on 12th June, Tuesday, which is still unchanged. Not sure if AXIS bank considers consumer satisfaction somewhere in their operational KRA's. Because staff actually don't know how to talk and how to behave, till know my experience is like I visited some government office back in 1990's. Maybe I am over expecting from Indian banks.
                          Aug 4, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 20, 2018
                          Axis Bank Customer Care's response
                          Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in. Regards, Team Axis Bank.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rishav Sagtani
                            from Kolkata, West Bengal
                            Jun 18, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            I have deposited cash ₹15000 in burrabazar branch but amount not yet credited and the bank has told the engineers will open the machine but not yet credited the account though the complaint has been lodged on 16.06.2018. I have also made the complaint in axis bank burrabazar branch but they tell it will take 10 days atleast such a pathetic service by a private bank not expected first of all link failure at the time of depositing money and secondly time taken is so long.
                            Jul 30, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 19, 2018
                            Axis Bank Customer Care's response
                            Hi, you may share the details on axisbank.com/support . Our executive will assist you accordingly. Regards, Team Axis Bank.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              deepakjain31
                              from Delhi, Delhi
                              Jun 18, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Indore, Madhya Pradesh, 455001

                              Sir,

                              As per policy no. Policy number 160100/11229/ax00051019 i have submit he claim to axis bank only for pain in backbone.

                              After 3 days observation and diagnosis doctor observation rheumatoid arthritis disease found.

                              @as per axis bank policy when admit patient in hospital claim will settled. And when after diagnosis axis bank settled the claim as per procedure.

                              I have also confirm to axis bank that patient admit in hospital only for pain in backbone not a rheumatoid arthritis after treatment and diagnosis ra observe.


                              @as per your policy section v a (Ii) you will covered after disease observation but this claim before disease observation.
                              Jul 27, 2018
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 19, 2018
                              Axis Bank Customer Care's response
                              Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
                              Jun 19, 2018
                              Updated by deepakjain31
                              Please find the below mail address and contact no.as per the trailing mail.

                              Mail ID. [protected]@gmail.com
                              Mob No.[protected]
                              Verified Support
                              Jun 20, 2018
                              Axis Bank Customer Care's response
                              Hi, sorry for the inconvenience. Here's a link that will quickly help you with answers on most of the queries regarding our products and services: www.axisbank.com/support. We are here to help! Regards, Team Axis Bank.
                              Jun 25, 2018
                              Updated by deepakjain31
                              Sir,

                              As per policy no. Policy number 160100/11229/ax00051019 i have submit he claim to axis bank only for pain in backbone.

                              After 3 days observation and diagnosis doctor observation rheumatoid arthritis disease found.

                              @as per axis bank policy when admit patient in hospital claim will settled. And when after diagnosis axis bank settled the claim as per procedure.

                              I have also confirm to axis bank that patient admit in hospital only for pain in backbone not a rheumatoid arthritis after treatment and diagnosis ra observe.

                              @as per your policy section v a (Ii) you will covered after disease observation but this claim before disease observation.

                              Still No any response received from Axis Bank Side till date.
                              Jun 25, 2018
                              Updated by deepakjain31
                              Sir,

                              Below issue not resolve till date.

                              As per policy no. Policy number 160100/11229/ax00051019 i have submit he claim to axis bank only for pain in backbone.

                              After 3 days observation and diagnosis doctor observation rheumatoid arthritis disease found.

                              @as per axis bank policy when admit patient in hospital claim will settled. And when after diagnosis axis bank settled the claim as per procedure.

                              I have also confirm to axis bank that patient admit in hospital only for pain in backbone not a rheumatoid arthritis after treatment and diagnosis ra observe.

                              @as per your policy section v a (Ii) you will covered after disease observation but this claim before disease observation.

                              Thanks
                              Deepak Jain
                              [protected]
                              [protected]@gmail.com
                              The transaction of the payment was failed on 15/06/2018 on TSPSC website through SBI ePay and the amount was debited from my account. The amount debited is Rs.200/-. The Transaction details are given in the image files.
                              The Transaction reference no. is 150618
                              So I request you to refund the amount to my account
                              thank u.

                              claim id: 740199 of rati jain covered under uhid no: 10011751408 - Comment #3131744 - Image #0
                              claim id: 740199 of rati jain covered under uhid no: 10011751408 - Comment #3131744 - Image #1
                              Axis Bank Customer Care's response, Jun 19, 2018
                              Verified Support
                              Hi, Thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank
                              DEAR SIR/MAM

                              I had put a cheque on 6/6/18, it has a branch ifsc code is UTIB0003202
                              Who is not yet in any record, is in the cancellation record, please find my check
                              thank you
                              name sandesh kumar
                              a/c no is [protected]
                              EMAIL ID IS [protected]@GMAIL.COM
                              MOBILE NO IS [protected]
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                meenal kaushal
                                from Delhi, Delhi
                                Jun 18, 2018
                                Report
                                Copy

                                Address: Ghaziabad, Uttar Pradesh, 201002

                                My account was salaried one till apr 2016 (Mohan-cooperative branch, new delhi). However after leaving the job in apr 2016, i did not receive any message about maintaining min balance..in march 2018, i had received a message that from 31 mar 2018, my salaried will be converted to savings one and min balance of 10, 000 was required. Since mar 2018, i maintained minimum balance. But without any prior notification, my account was freezed in apr 2018.

                                I was unable to deposit money. I had tried multiple times. Due to some money crunch, i had to use my min balance in account. Please note that in freeze state, i was not able to deposit. However, use the account money to pay credit card bills.

                                Around 3 weeks ago, in may end i had visited raj nagar, ghaziabad branch to submit my kyc. I had completed the required form also.

                                I am currently working with a firm which is 5 days working. Since then all the saturday's that have come are holidays.
                                Penalty has been charged for not keeping min balance in freezed account. I account is still not active and i am unable to deposit the money,

                                On 17 jun 2018, i tried updating the kyc via mobile app. Though i am not sure about its status.
                                Axis Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  grass
                                  from Kolkata, West Bengal
                                  Jun 18, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Baguhati, kolkata, wb, branch is one of the worst managed branch always. The staffs are busy with their style and attitude, they are very low in behaviour always show attitude. Most of the time delay a lot and not found in the counter as busy in chatting somewhere else. Its very common to see arrogant behaviour from them we had experienced non cooperation from counter no. 4 and 3 there recently. You need to employ cooperating wise staffs than some aspiring models there...
                                  Jul 21, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 18, 2018
                                  Axis Bank Customer Care's response
                                  Hi, please share your concerns on axisbank.com/support. Our executive will assist you accordingly. Regards, Team Axis Bank.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Vaishnavi Asokan
                                    from Mumbai, Maharashtra
                                    Jun 17, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Raigad, Maharashtra, 410209
                                    Website: Submit complaint

                                    I have an account in axis bank n before it was a minor account and per day transaction was 1500 bt now i have linked my pan card to my account but still my transaction limit in my account is 1500 and if i try to transact more than 1500 then i get a message that i have reached my daily limit so i m raising a complaint regarding to change my transaction amount limit as now my bank account is not minor
                                    Jul 19, 2018
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 18, 2018
                                    Axis Bank Customer Care's response
                                    Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in. Regards, Team Axis Bank.
                                    Use ATM to widrow money 2000 Rs. in central bank ATM machine money not Received but debit my account How r this I'm trying Axis bank Toll-free no.[protected] & [protected] many of time bt nothing connect is this very Irritating pls.Help to give Refunds my money to my account no.[protected] on the Name of Knishant Aaseri as soon as possible
                                    Hi, My name is Raghu nandan Y

                                    I'm Axis Bank Credit card Holder.
                                    Amount Rs 2049 has been transaction with any intimation,
                                    My Card No.xxx 8570
                                    for ECPP ASSISTANCE
                                    SERVICE on 4 MAY, 2018.
                                    But I don't want this service so please
                                    Refund my amount Rs 2049 and please stop this service.

                                    Regards
                                    RAGHU NANDAN Y
                                    Mobile [protected]
                                    CPP Group India Customer Care's response, Jul 13, 2018
                                    Dear Customer,

                                    Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                                    Request you to please contact us on our 24 hour helpline numbers – 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

                                    Regards,
                                    CPP Team
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      mavinahind-praven
                                      from Bengaluru, Karnataka
                                      Jun 17, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Bangalore, Karnataka

                                      Dear sir / madam,
                                      This is an urgent complaint regarding a fraudulent transaction executed via my axis bank credit card and debit card for total inr 34, 497on the 13th june, 2018. Criminal has stolen my both cards and mobile and he has done fraud transaction on my account. The below details are the fraud transaction details.
                                      Date transaction number merchant amount
                                      [protected] [protected] irctc 796.57
                                      [protected] [protected] apsrtc online 714
                                      [protected] [protected] yatra online pvt ltd 5788
                                      [protected] [protected] amazon service 10000
                                      [protected] [protected] amazon seller 15999
                                      [protected] upi/p2a/[protected]/ debited from account-1200
                                      Now my both cards are blocked and also i have blocked the sim.
                                      I have raised my complain to the axis bank via customer support and also in police station.

                                      I request you to kindly help me with this issue asap. Please help me to get my refund for the said amount at the earliest.

                                      Thanks for co-operation in advance.

                                      Best regards
                                      Praveen mavinahindi
                                      Jul 19, 2018
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Jun 17, 2018
                                      Updated by mavinahind-praven
                                      For reference
                                      Credit card no-4641 xxxx xxxx 7934
                                      Debit card no-5346 xxxx xxxx 2413
                                      Verified Support
                                      Jun 18, 2018
                                      Axis Bank Customer Care's response
                                      Hi, request you to share your concerns on axisbank.com/support . Our executive will assist you accordingly. Regards, Team Axis Bank.
                                      Jun 18, 2018
                                      Updated by mavinahind-praven
                                      Hi Sir,

                                      I already submitted necessary documents to axis Bank support as well as bank.please help me on this.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit