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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 336

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D
devkinandangoyal
from Hisar, Haryana
Jun 22, 2018
Resolved
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Address: Hisar, Haryana, 125001

Dear sir

I went to the axis bank, branch - hisar today on 11.00 am. I wanted to deposit rs.10284 in cash in the a/c of housing board haryana, bahadurgarh against a/c no.[protected]. Which is the installment of our flat no.1729 ff.

But the operational head of that bank mr. Amarjeet singh refused to take the money in cash and cashier did the same. And didn't give me understandable reason why he didn't deposited my cash and mr. Amarjeet singh behavior's was not good. I felt harassed. I am a senior citizen and that was not i expected from a well educated officer of the hisar branch. Please not my complain and take appropriate action on it.

Sincerely
Devkinandan goyal
Resident of hisar
Mob no.[protected]
Jul 24, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2018
Axis Bank Customer Care's response
Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
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    V
    Vishnu Lamba
    from Delhi, Delhi
    Jun 22, 2018
    Resolved
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    Resolved

    Dear team,

    My name is vishnu lamba, and my a/c no. [protected]. Want to be discuss that this my account is salary account and address is c-scheme jaipur location. Right now i'm in bangalore location and my account has been less than 10, 000 balance. I want to maintain balance as per converted savings account. But problem is since last 1 year i'm in bangalore location and i can not go jaipur location.
    Kindly please i request to you, please activate my credit freez account so that i'm able to transfer amount and start using axis bank accounts.
    Jul 27, 2018
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 22, 2018
    Axis Bank Customer Care's response
    Hi, we tried reaching you today, however unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
    Jun 25, 2018
    Updated by Vishnu Lamba
    Hi,
    i am available on [protected] morning to evening .
    Jul 02, 2018
    Updated by Vishnu Lamba
    Team is there any update i am waiting from so long, Quick response will be highly appreciated.
    How to cancel my credit card..customer care people are misguiding me..They have blocked the old card and issued a new one.
    I don't want any credit card.
    Axis Bank Customer Care's response, Jun 22, 2018
    Verified Support
    Hi, we request you to visit any of our nearest branch and submit request for Credit Card cancellation. Regards, Team Axis Bank.
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      S
      Sudha903003
      from Bengaluru, Karnataka
      Jun 22, 2018
      Resolved
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      Address: 600056

      Hi,
      Iam r. Selva sudhakaran working in m. S. Foundations pvt ltd as an manager, using axis account ([protected]) past 4 years as an easy access salary account in chennai poonamalliee branch (Ch 56). Iam mainting this account for my salary and for my personal business also. I didnt know it will changed for cash deposite. I have charged 2567.50 for consolidated charges & 462.15 for gst from my account. I didnt have any knowledge for this charges. Past 4 years i have using this account for my personal use also. I cant able to digest this charges. Please take action for this charges and kindly refund my amount for this time. Another one time i didnt use this account trasaction like this. I have filling it by this account also. Kindly please refund my amount to my same account

      Regards
      Selva sudhakaran
      Jul 26, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 22, 2018
      Axis Bank Customer Care's response
      Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
      Verified Support
      Jun 22, 2018
      Axis Bank Customer Care's response
      Hi, we are sorry to hear that. Here's a link that will quickly help you with answers on most of the queries regarding our products and services www.axisbank.com/support We are always here to support you. Regards, Team Axis Bank.
      Consolidated charges deducted rs. 3868. MY MOBILE NO IS [protected].
      I have an salry account. Now it is every month suddenly 600-700 rupees deducted from my Acount as consolidated charges for A/c. Please refund my balance as soon as possible...do needful with your customers.
      Axis Bank Customer Care's response, Jun 22, 2018
      Verified Support
      Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
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        Y
        Yamini Agrawal
        from Mumbai, Maharashtra
        Jun 22, 2018
        Resolved
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        Resolved

        I had booked a ticket on irctc but for some reason had to cancel it.
        Irctc has credited the amount of rs.3840 to the bank with ref number: 85215228169824232663244
        But the amount has not been credited in my account with acc number:[protected]
        Please look into the issue.
        And also your customer care number listed as[protected] never works.
        I'm trying to call for the last couple of days but the number is unreachable.
        Jul 23, 2018
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 22, 2018
        Axis Bank Customer Care's response
        Hi, we are sorry to hear that. Here's a link that will quickly help you with answers on most of the queries regarding our products and services www.axisbank.com/support We are always here to support you. Regards, Team Axis Bank.
        Dear sir
        I have salary account in axis bank

        Suddenly the 750 rs debited for consolidate charges..

        How can u cut that amount without any intimation..if I have any emi on that amount I have to bare for cheque bounce.
        Axis Bank Customer Care's response, Jun 22, 2018
        Verified Support
        Hi, sorry for the inconvenience. Here's a link that will quickly help you with answers on most of the queries regarding our products and services : www.axisbank.com/support We are here to help ! Regards, Team Axis Bank.
        There was wrong transaction done in the amount of 67000 from Axis Bank to ICICI. I have been tried multiple times to talk with Bank rep. and getting a run around every time i call them. My dispute was closed without any communication to me and everytime i call the customer i have explain the same scenario multiple times without any resolution.
        Axis Bank Customer Care's response, Jun 22, 2018
        Verified Support
        Hi, sorry for the inconvenience. Here's a link that will quickly help you with answers on most of the queries regarding our products and services : www.axisbank.com/support We are here to help ! Regards, Team Axis Bank.
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          P
          priyanaka manchala
          from Hyderabad, Telangana
          Jun 22, 2018
          Resolved
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          My name is priyanka my account is a salary account i have with drawn only 2 times in this month with drawn but my mobile axis mobile app no transfer limits also they msg me ur account is beneficiary frozen what is this problem i am suffering with so many days pls give any suggestion to unlock my mobile app for transferring funds to another s account no_[protected] pls check and give me reply as possible
          Jul 23, 2018
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 22, 2018
          Axis Bank Customer Care's response
          Hi, sorry for the inconvenience. Here's a link that will quickly help you with answers on most of the queries and concerns regarding our products and services: www.axisbank.com/support We are here to help! Regards, Team Axis Bank.
          Verified Support
          Jun 22, 2018
          Axis Bank Customer Care's response
          Hi, we are sorry to hear that. Do Inbox us your registered contact details and we will get back soon. Regards, Team Axis Bank.
          Dear sir,
          i am withdraw the money at haliya axis bank atm.I am withdraw the 6000rs amount atm was not responding.And amount is debit my account.I am call to customer care and raise the complaint.But no use.And go to axis bank also.But no use.So
          please understand my problem and solve this problem.
          Axis Bank Customer Care's response, Jun 25, 2018
          Verified Support
          Hi, we are here to help! Please share your registered contact number with us via direct message and we will get back shortly. Regards, Team Axis Bank
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            K
            KumarAnupam27
            from Chennai, Tamil Nadu
            Jun 22, 2018
            Resolved
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            Address: Mumbai City, Maharashtra

            Sr number[protected]
            Axis bank misguided me, cheated me, harassed me and won't help at any point of time.
            Writing this so that no one else get trapped by axis bank.
            I have all the proof in emails as hard copy (For all the misguidance by sales manager and regional manager) and i have shown from lower level to higher level but instead of helping me they misguided, harassed and cheated me.
            I have reached to sales manager, regional manager, avp, nodal officer, principal nodal officer through emails, call and lots of emails. They treat you very badly and won't reply to your calls and emails.
            1. Sales manager of axis bank, goregoan branch given the confirmation in email that i will be eligible for pmay yojnna with all the data that i have provided and so i transferred my home loan from xyz bank to axis bank. The interest rate was same near about in both the bank.
            2. After that the transfer process starts they took me lots of money in the name of pmay yojna, processing fees, 0.2 percent of loan amount, two many cheques... Login was done in november 2017 and disbursement was done in january 2018.
            2. After 8 months when i checked with customer care then i was shocked and come to know that my home loan has not even linked to pmay yojna.
            3. When i talked with sales manager again then he said axis bank has stopped giving pmay yojna benefit for balance transfer cases without any documents or proofs.
            4. I then took my concerns to regional manager (Goregoan branch) and stated the whole story, she asked for 2-3 days.
            After that she never picked my phone nor replied to any of the emails.
            5. After few days i got a call from sales manager that nsb has rejected my case.
            When i asked for reason then he said do whatever you want.
            6. I then took my concern to avp of axis bank goregoan branch and then i was more shocked when i come to know that all my documents are there in the axis bank goregoan branch itself and there was a huge mistakes from there end as they has not completed even the basic formalities of pmay yojna.
            7. Avp has promised me that he will helped me as far as possible as there is a mistake from there end.
            8. Now what he said they will reapply again and during that process now they are saying i am not eligible for pmay yojna as one of the criteria has not met after 8 months.
            9. I then dropped an email to nodal office, principal nodal officer but no reply.
            10. Then i went to worli branch to meet the nodal officer, they are not allowing me to meet. After lots of request one of the nodal officer met and again she promised to helped me as far as possible as there is a mistake from there end.
            11. After 15 days i got an email that we are sorry as you are not eligible we can not do anything.
            Aug 6, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 22, 2018
            Axis Bank Customer Care's response
            Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
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              K
              Kish_patel
              from Ahmedabad, Gujarat
              Jun 21, 2018
              Resolved
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              Hi
              I had fraudulent transactions happened on my debit card with out my concern or otp as below on 21st june 2018.

              Account number : [protected]
              21/06/2018 pur/google *octro inc/g.co/payhelp/google *octro inc debit two times 4, 000/- inr.

              I lost total inr 8, 000/- with out my involvement, i never deal with this site for any transaction in the past.
              Request you to help me and refund back my amount.
              Please let me know if you need any other information.
              Jul 23, 2018
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Jun 22, 2018
              Updated by Kish_patel
              Both bank transaction time is 17:44:44 & 17:15:06.
              Verified Support
              Jun 22, 2018
              Axis Bank Customer Care's response
              Hi, request you to visit the link https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx which will answer most of your queries. Thank you for writing in. Regards, Team Axis Bank.
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                N
                ntgroup7170
                from Bengaluru, Karnataka
                Jun 21, 2018
                Resolved
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                Address: Rajkot, Gujarat, 383821

                Dear team,
                Am deposited cheque date : 21-june-2018, and today's am received call cheque because your account in not show any error but cheque... And bank executive not given right answer so please help in this issue...

                Account details:
                Axis bank.
                A/c no : [protected]
                Customer id :[protected]

                Bank branch details :
                Axis bank wankaner.
                Co number : [protected].
                Jul 31, 2018
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 25, 2018
                Axis Bank Customer Care's response
                Hi, thank you for reaching out. We request you to elaborate your concerns via DM, along with your number. We are here to help! Regards, Team Axis Bank.
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                  S
                  sibashreemoharana
                  from Bhubaneshwar, Odisha
                  Jun 21, 2018
                  Resolved
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                  Resolved

                  Address: 751007

                  I am writing this with regards to settle my credit card bill payment. My credit card number is xxxx-yyyy-zzzz-555. I recently received a bill of amount rs. 57119.95

                  This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                  I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

                  I am ready to settle this as soon as i get the confirmation from your side.

                  Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                  You can reach me on [protected]
                  Jul 23, 2018
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 21, 2018
                  Axis Bank Customer Care's response
                  Hi, thank you for your interest. Here is a link that will give you more information on this topic - https://application.axisbank.com/webforms/axis-support/issues/homeloanotherqueries.aspx Regards, Team Axis Bank.
                  Verified Support
                  Jun 22, 2018
                  Axis Bank Customer Care's response
                  Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
                  Dear Sir
                  try to withdrawn cash at Kukunoorpally(Telangana) TATA Indicash ATM machine Rs 2000/-
                  on 09.06.2018.

                  Cash not received but amount is deducted .

                  try with customer care but no body speak properly, from my regristered mobile numbers call is not reached .

                  Regards
                  Tirtha Sen
                  [protected]
                  At badarpur tanki road axis bank atm when i withdraw money it's give me damage note which is half teared the same problem is many more time. So please solve it many people and my friends also got teared note from the the same axis bank atm that note is not accept by anybody
                  Axis Bank Customer Care's response, Jun 22, 2018
                  Verified Support
                  Hi, Sorry for the trouble. We request you to share the exact location of ATM along with ATM ID, so that we may check this and assist you. Also, share with us the image of the damage note. Regards, Team Axis Bank.
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                    J
                    jai956
                    from Pithoragarh, Uttarakhand
                    Jun 21, 2018
                    Resolved
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                    Resolved

                    Address: Faridabad, Haryana, 121004
                    Website: www.axisbank.com

                    Dear Sir,
                    My name is Jai Prakash and took a personal loan from axis bank mi customer I'd is[protected] and register mobile number is [protected], from last 3 months axis bank applying 500 above like 590, 560 and some other charges on me by saying that EMI nonsense charges for march month but I had sufficient funds in my account at that time then why these charges has made, I requested them many time by mail and phone calls but they are unable to provide appreciate answer or refund to me . I also shared my statement as proof with them but they just doing thus they want to do.
                    Aug 6, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 25, 2018
                    Axis Bank Customer Care's response
                    Hi, thank you for reaching out. We request you to elaborate your concerns via inbox, along with your number. We are here to help! Regards, Team Axis Bank.
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                      M
                      Mohit Huria
                      from Kashipur, Uttarakhand
                      Jun 21, 2018
                      Resolved
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                      Address: Muzaffarnagar, Uttar Pradesh, 251001

                      Dear team

                      I have surrendered my credit card since 6-8 months
                      But i am receiving some msgs from axis bank for my outstandings
                      I have confirmed from muzaffarnagar branch but they said there is no outstanding against u but i got a msg on tuesday

                      (Your credit card xxxxxx0315 statement of rs. 5486.09 with due date 09-jul-18 is generated and will reach you shortly. Min amt due rs.1726)

                      Please solve this matter as soon as possible
                      Jul 24, 2018
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 21, 2018
                      Axis Bank Customer Care's response
                      Hi, thank you for reaching out. Please share us your registered contact number. We are here to help! Regards, Team Axis Bank.
                      My SB A/c No.with Axis Bank, Periyar Nagar Branch is [protected].Axis Bank didn, t include my mobile number [protected] under edge rewards menu despite requests and complaints since January 2018.This prevents me from availing rewards points at my credit.I usually recharge my mobile number with rewards points.The bank may be advised to help me .
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                        A
                        arjun8923
                        from Hyderabad, Telangana
                        Jun 20, 2018
                        Resolved
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                        Address: Gautam Buddh Nagar, Uttar Pradesh

                        Attention attention attention

                        Namaskar dosto,
                        Aaj mujhe axis bank ke dwara kiya jane wala ek scam k bare me pata chala jisme lakho logo ko sikar banaya gaya hai. Ye bank customers ko bina bataye uske account se jitna chahe amount lock kar deti hai. Aur wo bhi mahino tak. Chahe wo insaan 8000 mahine hi kyu na kamata ho ye bank kisi ko nahi chodti. Ye uski poore mahine ki kamayi jabt kar leti hai. Wo bechara phone kar kar ke pagal hota rehta hai. Pr unki kan pr koi asar nahi. Wo branch jata hai to wo log use ye bolkar bhaga dete hai. Wo bechara bhagta rehta hai. Ab wo mahine bhar ka kharch kese chalaye. Uske baccho ki school ki fees kon bharega. Uske gharwale kya khayenge. Kya karenge wo kya kare. Modi ne bahut accha kam kiya. Saare beksoor logo ki aisi halat kar di ki bank jaisa chor ko bol diya jao aur gareebo ke paise khao. Jane kitne log is ka sikar hue. Me bhi hua. Jab thoda pata karne ki koshish ki to pata chala ye to is bank ka dhandha jane kab se chala aa raha hai. Jane kitne paise dabaye hai is bank ne. Ye bank notebandi pr businessmen se ghoos lekar unka blackmoney white karti rahi. Aur baki log bechare line me marte rahe.
                        India ki sabse badi chor bank hai.
                        Mere saath kya hua batata hu. Mene loan liya tha sister ki marriage k liye 3 lakh ka. Mujhe 12% bolkar loan diya. Aur baad me jab agreement mujhe mila to usme likha tha 20%. Itna late bheja loan agreement jab tak me paise bhej chuka tha. Fas gaya 20% me. Dusri baat mujhe bharne hai 4.8 lakh yani loan 3 lakh ka aur interest 1.80 lakh yani 50% se upar. Chalo aur dekho do baar meri salary late aayi jis wajah se me emi late se diya. Wo bounce laga diya cibil kharab ab kahi aur se transfer bhi nahi kar sakte. Aur mere ek dusre account se jisme mera koi loan account link nahi hai usme se paisa lien me dal diya jabki jis account se emi jata hai. Us account se saara amount kat chuke the pahle hi. Koi outstanding na hone k wabjood. Mere dusre account se paisa kat liya extra. Aur aisa pahle bhi kiya in bank walo ne jis wajah se meri do emi late hui. Are bhaiyya hum blackmoney wale nahi hai. Sirf salary ek baar aati hai mahine me. Wo kabhi kabhi do mahine me ek baar milti hai. Aur aap log poori salary kat kar apne pass rakh lete ho. Bhaiyya gharwalo ko roti khane doge ya mar jaye. Bata do. Modi g satyanash kar diya hai. Desh ka. Ab mahine bhar se chilla raha hu bhaiyya paise wapas kar do. Par koi matlab nahi. Hum kya karenge. Agle mahine ki 5 ko loan ka paisa bharna hai. Pr salary to 15 ko aayegi. Aur ye log mera paisa bhi wapas nahi karenge to kaha se bharu. Mera paisa to ye rakh liye dawa ke. Ab kya chori karne nikal jau.
                        Aise case jane kitne ho chuke hai. Pr sab log ye sochkar reh jate hai ki loan liya hai. Account band bhi nahi kar sakte. Aur bahuto ko to pata bhi nahi ki ye kyu kat liye. Meri seedhi baat hai bhai. Mera paisa wapas karoge to emi bharunga. Agar nahi karoge to me koi extra paisa nahi dunga. Hadd hoti hai. Late charge bounce charge. 4000 rs. Wah bhai. Aise to loan pad gaya 6 lakh ka. Loot lo. Ghar aa jao. Bhais ka gobar bhi utha le jao. Sharm kar lo.
                        Jul 23, 2018
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 22, 2018
                        Axis Bank Customer Care's response
                        Hi, sorry for the inconvenience. Here's a link that will quickly help you with answers on most of the queries regarding our products and services : www.axisbank.com/support We are here to help ! Regards, Team Axis Bank.
                        Sir am Siva from ELURU, the complaint is not responding bank employees at R.R.pet Axis bank branch, the costomers are facing many problems plz resolve this problem, , my contact no[protected]
                        [email protected]'s reply, Jun 20, 2018
                        9052546126
                        [email protected]'s reply, Jun 20, 2018
                        My cell : 9052546126
                        [email protected]'s reply, Jun 20, 2018
                        Sir am Siva from ELURU, the complaint is not responding bank employees at R.R.pet Axis bank branch, the costomers are facing many problems plz resolve this problem, , my contact no 9052546126
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                          L
                          LSBalaji
                          from Chennai, Tamil Nadu
                          Jun 20, 2018
                          Resolved
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                          Resolved

                          Address: 600048

                          Please find the attached statement pls clarify the same I have pend around 10300 but in statement show as available balance is 38978 please check update status. Axis bank services very very poor . Customercare very very very very... poor respond .pls close this earlier or I shell closed my account place.? ... zxcccggggggggg cvvvvvhhh bbbjjj vvbnjjbgg cvhhhj vbjjjjvgyggv vyujhv gyubv v
                          Aug 1, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 22, 2018
                          Axis Bank Customer Care's response
                          Hi, thank you for reaching out. We request you to elaborate your concerns via DM, along with your number. We are here to help! Regards, Team Axis Bank.
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                            J
                            Jayeshb Dabhi
                            from Calicut, Kerala
                            Jun 20, 2018
                            Resolved
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                            Resolved

                            Address: 364710

                            Dear sir/mam
                            I hold current a/c in axis bank botad, gujarat branch. There are casher had behaved like rude. I gone for cash deposit at 2.50 pm date 20 june 2018 that time casher said i hvae go for lunch and i requseted to take my cash because me also not have time. This branch timing is 9.30 am to 3.30 pm not considering lunch time in this duration. I and other people who stand in line for cash deposits are requested him to take cash. But casher conversation like collector and rudely behave. He said you take any action for it. I met branch manager for this mater and manager behave good manner. I requeste to you dismiss this person whose name mr. Dhandhukiya because all customer are troubling.
                            Casher employee name - sankit dhandhukiya
                            Branch - axis bank botad

                            My a/c detailed - [protected], named ganesh fertilizers botad, propriter - jayesh dabhi
                            Jul 22, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 20, 2018
                            Axis Bank Customer Care's response
                            Hi, sorry for the trouble faced. We have taken up the case with our branch management for further evaluation. Thank you for highlighting the case. Regards, Team Axis Bank.
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                              A
                              akshintala
                              from Hyderabad, Telangana
                              Jun 20, 2018
                              Resolved
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                              Resolved

                              Address: West Godavari, Andhra Pradesh, 534002

                              Good afternoon Sir,
                              My name is Siva, from Eluru, West Godavari District, Andhra Pradesh,
                              [protected] visit the Axis bank,
                              Your employees not working, Thank You,

                              Good afternoon Sir,
                              My name is Siva, from Eluru, West Godavari District, Andhra Pradesh,
                              [protected] visit the Axis bank,
                              Your employees not working, Thank You

                              Good afternoon Sir,
                              My name is Siva, from Eluru, West Godavari District, Andhra Pradesh,
                              [protected] visit the Axis bank,
                              Your employees not working, Thank You
                              Jul 23, 2018
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Jun 20, 2018
                              Updated by akshintala
                              Employees not working
                              Jun 20, 2018
                              Updated by akshintala
                              Employees not working

                              Verified Support
                              Jun 22, 2018
                              Axis Bank Customer Care's response
                              Hi, thank you for reaching out. We request you to elaborate your concerns via DM, along with your number. We are here to help! Regards, Team Axis Bank.
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                                J
                                Jatin350
                                from Delhi, Delhi
                                Jun 20, 2018
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110085

                                My name is jatin jain. contact no is
                                [protected]alternative [protected]. my bank account no is [protected]
                                . toady i am deposting my money through deposit machine[protected] time 12.15-12.30 then machine is out of service but i do not know my exact amount so bank is not help me in thiss matter si help me in this case so help me urgently
                                customer care nit help and bank is also not give reliable ans so help me in this case because worst bank
                                Jul 26, 2018
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 22, 2018
                                Axis Bank Customer Care's response
                                Hi, thank you for reaching out. We request you to elaborate your concerns via DM, along with your number. We are here to help! Regards, Team Axis Bank.
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                                  S
                                  sayali more
                                  from Mumbai, Maharashtra
                                  Jun 20, 2018
                                  Resolved
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                                  Resolved

                                  Address: 400083

                                  I have opened my account by aadhar card and it indicates address of badlapur east.
                                  But now i have shifted to below address :
                                  34/4, godrej creek side colony, pirojshanagar, vikhroli - east
                                  Mumbai - 400083.

                                  Please update address as permanent address same for communication.

                                  My welcome kit also you had on badlapur east address please provide me same on vikhroli east address.
                                  Jul 22, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 20, 2018
                                  Axis Bank Customer Care's response
                                  Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in. Regards Team Axis Bank.
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                                    U
                                    U RAMACHANDRAN
                                    from Pune, Maharashtra
                                    Jun 20, 2018
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                                    I am a regular axis bank debit/credit card holder for more than 25 years. Recently my axis bank credit card expired on june 2018 and so far not received the renewed card.in between i got a message saying that card has been returned due to change in address. Since i am a retired central government employee and worked all over india and as per your record my address is f 612 vikas nagar colony chakkorathkulam, kozhikode 673 006. Accordingly i checked up with customer care and as per their suggestion i went to the nearest axis bank branch i. E payyanur, kannur dist, kerala and theyn have updated my current address i. E sopanam, karamel, p. O. Annur, kannur dist 670 307. It is therefore requested to kindly expedite my credit card.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Jun 20, 2018
                                    Updated by U RAMACHANDRAN
                                    am a regular Axis Bank Debit/Credit Card Holder for more than 25 years. Recently my Axis Bank Credit Card expired on June 2018 and so far not received the renewed card. In between I got a message saying that card has been returned due to change in address. Since I am a retired Central Government Employee and worked all over India and as per your record my address is F 612 Vikas Nagar Colony Chakkorathkulam, Kozhikode 673 006. Accordingly I checked up with customer care and as per their suggestion I went to the nearest Axis Bank Branch i.e Payyanur, Kannur Dist, Kerala and theyn have updated my current address i.e Sopanam, Karamel, P.O. Annur, Kannur Dist 670 307. It is therefore requested to kindly expedite my Credit Card.
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                                      M
                                      Maulibhushan Ghosh
                                      from Gurgaon, Haryana
                                      Jun 20, 2018
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110019

                                      The following 2 sms's were received by me this evening from axis bank:-
                                      1. Usd.34 was spent on your credit card xx1020 on 19-jun-18 at kxwxnaj knir. Avbl lmt: rs.19110.99

                                      2. Transaction o[censored]sd.34 on axis bank credit card x1020 was approved on 19/06/18. This was without an additional factor of authentication as mandated by rbi

                                      The cc xx1020 was held in the name of my wife who had surrendered this card sometime in october 2015 and she has no credit card against her name. It seems that this was a hacker at work. This belief is supported by your emails date and time stamped as 19:17 today 19th. June 2018.

                                      It is surprising that a foreign currenct payment was effected without following rbi guidelines.

                                      I contacted axis bank at [protected], this evening itself and informed the same.

                                      The credit card xx1020 has again been blocked
                                      Jul 26, 2018
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 20, 2018
                                      Axis Bank Customer Care's response
                                      Hi, thank you for reaching out. We request you to elaborate your concerns via DM, along with your number. We are here to help! Regards, Team Axis Bank.
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                                        R
                                        Rohan Zende
                                        from Mumbai, Maharashtra
                                        Jun 19, 2018
                                        Resolved
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                                        Resolved

                                        Address: 400706

                                        I had visited vashi sector-17 branch for my query as this branch is nearest to my office. But bank people were not able to solve my problem nd directed me to andheri branch. So i went to the operations head. Rather then listening to my query she started showing attitude to me. This was the worst customer service given that to by seniors of the branch also. Please take my serious complain against the operations head as because of her axis has lost one sincere customer.
                                        Aug 1, 2018
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 20, 2018
                                        Axis Bank Customer Care's response
                                        Hi, thank you for writing in. Please share us your registered contact number. We are here to help! Regards, Team Axis Bank.
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