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Axis Bank Complaints & Reviews

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Last updated May 18, 2024
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Axis Bank reviews & complaints page 336

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P
Pavan Chowdary
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud transactions under my account

Address:Hyderabad, Andhra Pradesh, 500073
Website:Www.axisbank.com

Hi

I have seen couole of fraud transactions in my axis bank credit card and i raised a dispute on this.

Till date i dont see any update from axis bank credit card team.

I clearly mentioned i dint got even any swipe message nor email for transaction.

I asked them to provide what product i purchased with that money and they dint answered anything on that.

I am really...
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Bishtprahalad
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsuccessful recharge on my jio no through axis bank app

I recharged my vodafone no twice of rs 268 and 50 rs recharge to jio no also through axis bank app but both time it was unsuccessful and the amount is deducted from my account .i have contacted many times to your helpline no but it was not helpful to me at all .i visited your shalimar and pitampura branch also but they were also of no use . I want you to return my 536 rs to my account .i want you to solve this matter as soon as possible ....
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S
surbhi lakhotia
from Banga, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud-not returning my money

My account number [protected] has been closed on 30 AUGUST, 2017
Today it is 11 JUNE, 2018.Almost a year has passed and the bank has not been able to give my balance amount of 26290/-.I HAVE BEEN TO MY HOME BRANCH, Paschim Vihar many a times in this time...
But according to them they have sent my demand draft to my address but they have no idea where it is...
neither they have a tracking number...nor are they specific...
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D
DimpiSharma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from account but not dispensed from atm machine of indus bank

Address:122018

I have an account in Axis Bank and using its ATM Services, On 5th Nov 2017, I used the Axis Debit card in Indus Bank ATM Machine in evening time at Sec 49 Saphire Mall, Gurgaon. My Account was debited with Rs 10000/-, but no money was dispensed from ATM. I had made the FIR and also lodged complain with Bank of Ombudsman. Its been past 7 month but no action taken from either the Bank side nor the police. Moreover i requested for the CCTV footage...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction missing

Hi,

I have done a remittance request for 10000 rupees on 24-april-2018 with reference id [protected] from a singapore bank account to my savings account number [protected]. But amount never got credited in to my account. When i check my account status it shows credit frozen. Can you please help in this regard.

Thanks
Krishna chaitanya m. V....
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G
Gururaj Revankar
from Mumbai, Maharashtra
Jan 18, 2022
This thread was updated on Jan 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card - online fraud transaction of amount eur 269.00 to eur 176.00

Address:560075

To introduce myself, i’m gururaj revankar from bangalore.

Yesterday (11-june-2018), i received an sms from axis bank around 11:32 pm on my registered mobile number that the some transaction was done of amount eur 269.00 (Inr 22, 428.45) & eur 176.00 (Inr 14, 674.37) using my axis bank credit card.

These 2 transactions were done using my axis bank credit card at “db internet” which was not initiated by me...
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K
Ketan Kumar Gaurav
from Muzaffarnagar, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about transaction default

Address:New Delhi, Delhi, 110092

Sir my name is ketan kumar gaurav, i was transacting from your atm as my account is in kotak mahindra bank and i was using your atm in shakarpur, delhi area i was transacting amount of 10000 and the cash was not dispatched from atm but the transaction showed successful the atm code or i'd whatever is dpcn268504.
Please help me into this as i am suffering in to trouble due to this...
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R
rajiv yashi srivastava
from Unnao, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issued debit card without informing

Address:271001

Sir, i have my account in axis bank.
Account details are as follows -
Name - basant kumar srivastava
Account no.- [protected]
Branch - gonda, up, india
Axis bank provided me the debit card facility about an year ago, but as i did not have any use of that card, i blocked that card and informed the manager of my branch with an official letter that i do not want any debit card from now, but then also...
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J
Jayasheeli
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

block the debit card

Address:Tirupur, Tamil Nadu, 641605
Website:axisbank.com

I open the bank account asap 30 days ago
I issue needed debit card
But the bank customer care is said plz go the branch
So i go to branch but he said u r online customer and plz contact customer care
Then also i called customer care and again said go to branch i m also go he said i need signature form so i fill and sign the form he said 10 days later i give it
Now 18 day go not proper responce
Again...
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G
Ganapathi Bhaskar
from Hyderabad, Telangana
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suffering from consolidated dp charges

Hi,

I have a salary account in axis bank, in churchgate branch, mumbai. I want to inform that they were deducted amount in the name of "consolidated dp charges" from my account without informing me on 12/05/2018 rs.885.84. I didn't get any notification for that. When i called the customer care they informed that it is deducted because of the demat account, but noting is linked with my sb account.

Name :- ganapathi...
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B
Botua
from Pune Metropolitan Area, Maharashtra
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amount got deducted from account without my debit card and atm pin number

I have salary account in axis bank. 3 days back i went to some restaurant and paid 2976.00 inr. Today suddenly i got sms that 297.00 inr got deducted from my account. I don't know how it is possible when i did not swipe my card there today again. I had tried to call customer support. Lot of options are there. After some hours finally i got the chance to talk to one customer care executive. He told me it got possible at that day i swiped and...
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A
Aakanksha Tuli
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to transfer funds

Address:110053

This is to inform you that i am not able to transfer payments through internet banking.

Actually when i try to transfer fund, it is showing this message "access to the menu is not available. Please contact bank administrator". I need it urgently.

So kindly let me know whom should i contact for this issue or any suggestion what should i do.

Thanks & regards
Aakanksha tuli
[protected]...
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H
HariSre
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late process and lethargic manner

Address:600053

Dear sir / mam,

Am one of the customer. Every time (Nolambur) they do the work lethargically in all issues (Tds/salary/neft transfer). Every month we have to wait for salary after 24hrs oly is thiz a way to treat a customer and for tds if we give them by 4th they will do after 2 days sometimes they will do mistakes in neft transfer also. Discusting and such a worst bank sorry worst branch. They didnt bother about customer...
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G
Geoy Clement
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account closed is still active also not refunded.

Address:683503

Dear sir/madam,

I am an account holder in the axis bank with account no.[protected] aluva branch. I closed my account in mar 2018 with written in the kalamassery branch. While closing its around 21, 380.38 rs was available. They told me that the amount will be paid as dd. After a month i reached out to bank for the same. The account was still not closed and they deducted 100 + 18 = 118 rs for other charges. Till the date...
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A
ashish0132
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4514-5700-2088-2653

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

As per telephonic discussion miss pretty corporate head office number +[protected] she is suggesting me u can tomorrow after 10 am then i am trying to call also suggest me u can pay actual amount easily points of view then i m paying after discussion only i m paying 26658 rs description mentions below...

Due date is coming pls resolved earliest point of view...

Invoice /bill amount
40372
Interest...
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N
Naga Bharat
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating customers saying privilege card joining fee free for priority customers, instead charging..

I have opened a Priority Account with Axis Bank during 2nd half of 2018. After opening the account 2 months later, I have applied for a credit card in Axis. Even after I requested for Privilege card knowing that joining fee is NIL for priority customer, the executive had applied for Buzz credit card without my knowledge and came to know about it after receiving the card. Then I spoke to the executive regarding this. He simply given the answer...
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K
kunjan mistri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud executive

Address:Ahmedabad, Gujarat, 382405
Website:Axisbank

What a ### executive Axis has ! I'm totally disappointed ! In my life I have first time applied credit card as per the promised by DME ( Zaid Ansari - Ambawadi Branch, Ahmedabad ( Gujarat ). He has cleared mentioned that I would be pay only 250rs annual but later on the same day I received the message for rupees of 750+750+GST..wow ! I got shocked and surprise things here that he's not picking up my phone or neither not text me...
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P
punitpatel2005
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

demat closure extremely delayed

Address:Gandhinagar, Gujarat, 382007

I wanted to close my demat account with cdsl as [protected], with axis bank.

I have tried several ways, like tried online by raising service request as ref. No. 41988134.
Also visited home branch, but disappointed every where.
They are just taking request, but no progress or response still.

Almost a month delayed.

I don't know what to do......
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K
Krupasi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

axis bank - disappointment service with one assist service

Address:Bangalore, Karnataka, 560082

As date of 07 june 2018 afternoon time received a call from axis bank, had a lady who has no common sense how to understood one assist service about, and asked me to verify atm digits after then transferred to senior team.

As i had fully confused about particular service and immediately transactions @1899 rupees from my account.

I want to cancel the subscription and refund the money.

I am so...
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Vineet Sharma Vats
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

waive off the charges account (xxxx xxxx xxxx 8617)

Hi,

As i understood, my axis bank credit card renewal fee has become large and continually growing every month especially when i am not using my credit card, its deactivated. As far as i remember
Total payment due (0.00) minimum payment due (0.00) statement period (16/05/2017 - 15/06/2017) payment due date (05/07/2017) statement generation date (15/06/2017). Since the time i didn't use my card.

Next...
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