Axis Bank Complaints & Reviews

My organisation is in pune & am in mumbai. I wanted to open salary account for which i contacted 2 mumbai axis bank branches in dahisar west and borivali east.

Both branches regret to open salary account. After contacting my organisation axis agent in pune, the borivali agent agreed for possibility of opening salary account which will require few minutes only & keep documents ready. They took my contact number, name and said "the salary account agent will contact me as currently he is not available in borivali branch." till 15 days no axis agent contacted me. Am chasing them but still poor service and no response.

Then i decided to open saving account in mumbai and coinvert them in salary account. Hence i open axis asap saving account online. But to get account activated i need to visit any axis bank branch for biometric and kyc. Therefore, i visited ghansoli, thane east, thane west gokhale nagar branch. But every branch says they r lack of facilities. Ghansoli branch told me to move koperkhairane branch, thane east team told me to move thane west branch. Thane west gokhale nagaar branch saying me to go hoime branch.

I decided to complaint axis bank via email, but on website only that mailing option doesn't pop-up while others can.

Therefore am very frustrated with kind of axis services. Very very veery worst then all other private bank i ever experienced.

Hi,

While paying the state govt exam fee of rs 200 amount got debited from account twice and in merchant site it is showing payment not initiated. Please find the details below.
My account details are [protected].

Could you please examine and get my debited amount back to the account payment is done through payment gateway atom technologies.

Thanks in advance.
Crrp[protected] not initiated axis - nb download
7 crrp[protected] not initiated axis - nb download

I am a axis bank customer since 2010. (North lakhimpur branch, dist-lakhimpur, assam-787001. I went to bank to deposit a amount today, but sunayana biswas (I think she is the teller of the branch) didn't accept my amount in time (3.50-4. Pm). He not accepting of my amount is not the issue but her behaviour was not of a banker. She is not fit as a banker because if her behaviour.

Respected sir/mam

Today i recived a call from collection department and the person was abusive, when i told him for settlement. I have been using your axis card since one year, and due to bad financial condition, i am stuck and the bill amount is continuously increasing due to know payment, my father passed away last month and know i am the only earning person, so its very difficult to pay off the whole amount, kindly settle the amount to the principal and take it in emi, it will be very kind of the bank.

Regards
Gaurav goel

Dear all,

Note:- order fail when we purchase the railway ticket.

Please help for cash refund which is deduct my axis bank account by phone pay app using upi-i'd and which is credited to razorpay on date 13/05/2018. 11:55 a. M.
Transaction i'd-hdfad46df2c873446b7939ba856319f2ce1
Order amount - 5381.80/-
Date of transaction - 13/05/2018
Mode of payment - upi-i'd by phone pay (Axis bank)
Gmail id - riya. [protected]@gmail.com
Mobile no. [protected]
Requested all please do something needful as soon as possible.

Thanks and regards.
Rakesh kumar verma
Riya. [protected]@gmail.com
Mobile no. [protected].

I have received a few calls by an individual mr. Ajay singh claiming to be calling from axis bank and mentioned that he was situated in delhi via contact number +91 [protected] on the following dates/times 8 may 2018 12:20pm, 9 may 2018 5:20pm, 15 may 2018 2:40pm
The said person mentioned that there is an credit card amount due in the range of rs. 78000/-, the card belongs to my father, mr. Anthony who is deceased since august 2017. I've contacted the local axis bank and they have no clue about the said individual and or the bank/credit card statement of the above mentioned. On one occasion mr. Ajay had called a friend of mine in hopes of getting in touch with me and the conversation between them ended up with ajay threatening him with regards to my whereabouts.

Hi axis bank ceo,

My account no is [protected]...

Unfortunately my company is having salary account with your stupid bank.. Where almost all the employees are useless. I have sent a mail related to my money got locked in lien balance by 15th may and till today havent got the reply. Spoke to call center twice and they referred loan department who has locked my amount in lien balance. Loan department not picking up the phone... Especially the no[protected].. I tried this no from 11.30 am till 1.30 pm today.. No is picking up the phone, but most of the times its busy too... I dont which is misusing the bank no... All nos ringing but all not picking up.. The nos i tried are[protected], 5663, 5662, 5670.. All in vain...

I personally went to vijay nagar indore branch and again there also no reponse and they ask me to go to head of branch of axis bank... What u think... U having our money and asking us to run like dogs...

If i am not getting my money cleard i will be posting this to all websites and will be taking this to consumer court soon,,, please move ur...

Surendra singh rathore u r.

I requested for closure of my savings account on 5th may 2018 at jayanagar branch. When contacted customer care, i came to know the request was not registered by bank people. It is frustrating. Moreover i was charged rs 358.73 as consolidated and rs 64.57 as gst charges. Please do the needful to close my account and waive off the charges. I have handed over all cheque leaves and cards.
Savings a/c no. [protected]

I requested for closure of my savings account on 5th may 2018 at jayanagar branch. When contacted customer care, i came to know the request was not registered by bank people. It is frustrating. Moreover i was charged rs 358.73 as consolidated and rs 64.57 as gst charges on 12.05.2018. Please do the needful to close my account and waive off the charges. I have handed over all cheque leaves and cards.

I have a savings account in axis bank branch janakpuri new delhi - 58 in the name of mohit having account number ending with *066883. I am a very prestigious customer o[censored]r bank having my mom, dad and even our company current account in ur bank. I am maintaining my account very well as u can see before my fatal accident on 14 july 2014 due to which i remained in coma for 4 months and not working till last month. I[censored] wish then i can give u my accident medical reports as well as police f. I. R of that fatal accident.

Now i wish to bank again with ur prestigious bank,, so request you to waive off all penalty n charges for non-maintaining the account till now since i had genuine problem.

Kindly mail at [protected]@gmail.com for any query.

Its a humble request to waive off all penalty n charges.

Fraud in senction of personal loan — sir, i have applied for personal loan on 13.04.2018 and they denied for it on 15.05.2018 on evening 6 pm. If they denied before 09.05.2018 i will manage other bank. I have written a brief complaint attach with my & my wife salary slip, bank depositte slip, passbook print for account detailed & credited money. Loan incharge mr amit jain in udaipur branch is responsible for fraud with me. Every step of axis bank branch officers are delayed as they have preplaned. A officer amit jain says that when i am on the sheat, loan will never pass at any condition. Please solve my problem i have extreme need todey & they are spoil my time & yet i have no time & i have lost my chance.

I am using axis bank priority debit card from some 4-5 months but today i have seen some amount deducted wrongfully. Surprisingly 44 rs had been cut from my account today and i have purchased some products from amazon website only. What kind of charge is this? Reply ASAP on "[protected]@gmail.com".

The image is attached for reference please check.

Have opened Demat account with axis bank 3 years where they have promised that no charges.

But right from 1st year they were charging 900+ rupees.

So last year May 2017, I have submit a closure form @ Lakshmi Mills branch, Coimbatore. (To reach out this branch for Demat account related information, even the customer care of Axis have no clue were the Demat account handler is located. Hence I was roaming around 3 branches of Axis in coimbatore and finally after 3 hours they declared Lakshmi mills branch will handle Demat queries)

@ Lakshmi Mills branch I was awaiting for 1.5 hours and after that a Women staff called and collected my form and requested me to give the ID proof. Then no help of taking photo copy @ branch though they have facility. Started going and after 30 mins handled the form for Closure.

After all these efforts, there is no acknowledgement handled to me.

But, This year 2018, May again they charged Rs 900+ as DP charges.

I have send 2 follow up mail to Customercare. (Have enclosed the mail photo.) Funny part is auto reply for the mail says, the customer care will reply in 24 hours. Almost 48 hours gone past, no response.

No option in IVR to choose Demat account in Axis customer care.

Even the Customer care guy says, I need to call up on[protected]. (Somebody call this n check.).

To be very frank. The demat account executive have no work at all. Still they least bother to suck customers Money.

Hi sir,
I have an account in axis bank my customer id is[protected].
I have continuously charged an amount from my account for consolidated dp charges since last april 2017.
I have make a call for customer support and they told me that these charges are for demate account handling.
But i don't have any demate account linked to my account.
These charges are unnecessary for me. I have not noticed these charges previously but in this month it charged around 885 rupees.
So i found these charges.

I want these charges reversed in my account otherwise i will take legal action due to lack of knowledge of customer.

Yatish khowal
[protected]

I have salary account with axis bank. Account has been debited with rs 885 on 12th may 2018. Demat services were not opted/availed at any point of time. Yet charges were debited.
I have written e-mails on customer. [protected]@axisbank.com and dp. [protected]@axis bank.com as directed by the bank's phone banking executive.
Have not got any reply, nor have the charges been reversed.

I have an account in axis bank branch janakpuri delhi having account number 066883 in the name of mohit,, i am proper maintaining my account since 14 july 2014 but since my accident happened on july 14, 2014 and i remained in coma for four months after which am not working till now. I have geniune problem and i wish to bank again with your prestigious bank,, so i request u to remove all penalty n fine till now. I[censored] wish then i can show u my accident medical reports of govt hospital and even police f. I. R of that accident.

Request u to remove all penalty and fine till now.

Past 5 days of my life really make me to think is our hard earned money safe in banks or these people are good enough to take care of our life time savings, earning etc. Do they really deserve to be a guardian of our money.

Incidence took place on 11/05/2018 which really shook me within. I got an SMS that my account is debited Rs. 611 I reacted in no time and called back on the number provided in the SMS to block my debit card instantly because this transaction is not done by me, but all this process took 2-3 min. and by the I blocked card my account further debited Rs. 6, 500/- now total amount I lost is Rs. 7, 111.63/- I reported the issue to customer care and they asked me to submit Card Holder Dispute Form ASAP.

Since it was already friday evening banks were closed on saturday. So I reached the bank on Monday 14/05/2018 on Axis Bank, Kamal Palace Branch, Yeshwant Niwas Road, hoping to get some quick help but words of Branch Manager and Attitude of her subordinate really pissed me off. Instead of taking this issue seriously and helping me out to submit the above mentioned form. She takes the whole matter casually and said to me its very regular kind off thing and everyday we witness 1-2 cases of debit card fraud. I tried to make her understand that it is a serious breach in bank's security someone hacked my debit card, but she is very relaxed and told me a story of a woman who also lost her money when she paid her child's school fees online. I was clueless after listening all this so I ask them to submit my Card Holder Dispute form ASAP. But again I was disappointed, its been two days since I gave them form to submit still they have not submitted it. Finally I submitted it online myself.

Finally really annoyed by the behavior of Manager, Axis Bank, Kamal Palace Branch, Yeshwant Niwas Road Indore and attitude of her subordinates who intentionally kept my form on hold.

I have registered my mobile number in atm's & home branch and i have received msg as registered. But, here the issue is from last one week i'm trying to sign up into net banking but when i'm submitting the net banking details they appearing that invalid number please kindly resolve the issue or send me a good suggestion to solve the problem, thank you.

I have an education loan with axis bank, i asked to change the ecs from pnb to sbi bank on 6th march, for april & may my emi got deducted from pnb instead of sbi.
I can't maintain my emi amount in both the accounts and wait from which account they will deduct my next emi from,

I couldn't even login online to my account, and customer care departments just provide me new request number every time i call them

When i availed the loan, it was at floating interest rate, but they haven't reduced my loan interest rate to the industry rate till date.

As a customer i am never informed about any of my request via a message or email.

I have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis master card ending with 6655. It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. My relationship no. Is 786370. I am waiting for confirmation of delation of this service and also refund the money @1899.