Axis Bank Complaints & Reviews

Home loan ref # 7999786, approved in March, 2018.

SR# 14933493, CR#40927412, 41213757.

I have booked an independent house, which is under-construction.

Project proposal: 98 villas, Project is in approved list of prime bankers viz. SBI, HDFC & ICICI, etc.

Sale consideration: 38 Lakhs & proposed date of completion: March, 2019.

I have arranged 8 Lakhs from my savings and approached Axis for Home loan after seeing Shubh Aarambh Scheme in Dec, 2017.

30 Lakhs for 20 Years was approved in March, 2018.

All houses are under-construction phase. Most of the buyers in that same project have gone for home loans from SBI, HDFC & ICICI. Part disbursements were released for them based on Sale agreement & TPT Agreement according to the construction phase & builder demand letter.

Currently, my house is at the stage of ‘Plinth beam’ construction. As per the sale agreement, 8 lakhs is due to the builder.

When I approached Axis for part disbursement, Axis is insisting me for SALE DEED instead of TPT agreement. Currently, my house is at the early stage of construction (Plinth beam stage) and it is too early to go for registration. It may please be noted that none of the buyers have registered their property in that project, as of now. Typically, once the construction stage is over, the buyers will be interested to go for registration and take the possession.

While all other prime banks are accepting TPT agreement to proceed for Part Disbursements as per the construction phase, Axis is not willing to accept the same methodology.

Nodal officers are repeating the same whatever sales team is saying without escalating this issue for alternative solution such as TPT agreement.

I don’t know what to do. Please suggest me how to proceed by looking at customer perspective.

Processing fee was levied and my original agreement of Sale including blank cheques are with Axis bank.

Shall I drop my home loan processing with Axis at this stage and start again the whole home loan process with other bank such as SBI. Axis sales team informs in the last minute that it is Axis policy that SALE DEED is mandatory for part disbursement even for under-construction properties. I was neither informed about this part disbursement policy for under-construction houses earlier prior to home loan process initiation nor available in Axis website, as well.

Kindly suggest me how to proceed further at the earliest convenience. Awaiting acknowledgement.

Yours faithfully,
N Balakrishna,

I am maintaining sb account with axis bank's karelibag branch vadodara gujarat. Two days back i have received message that rs. 885/- has been debited as consolidated dp charges from my savings bank account. Whereas i have never permitted to open any demat account or dp account as i do not want to invest in these securities. Despite my denial, they might have opened and such charges have been debited. Moreover, i have not received any communication from anywhere. While contacting the branch official mr. Javed masoori, salary section, he misbehaved and told that i am free to complain against him. What a shameful behavior of axis bank official. I request please reverse the charges at the earliest.

Sms received from axis bank credit card service
Inbox
X

Govind ram rao
11:00 am (19 minutes ago)
To customer. Servi.
Dear sir,
I am not having axis bank credit card number ending with 7813 still i am receiving sms regarding outstanding amount continuously adding interest every month. I have spoken to your customer care neither i have received this card nor i have generated any pin and never made any expenditure using this card still i am harassed by your team for payment. I inform to you that i have shifted from jabalpur to bangalore 2 years back and not received this card to my bangalore address. I think some one has received this card in jabalpur and used the card. I therefore again request to you not to send sms messages for outstanding to me as i have not received this card nor i made any purchases from this card and not generated pin for activation.

Dear axis bank team,

Your axis bank agent without information opened my demat account. I have send request to your axis bank from previous year. Still not close my demat account. Please refund my over charge from demat account.

Request for my demat a/c closing
My account detail
A/c [protected]
Name :- anand kumar gupta
Update contact no:- [protected]

Kindly update as soon as possible
Any information please call...

Regards
Anand kumar gupta
+91 [protected], [protected]

Hi sir/mam,

Please help me to get out from the trouble of my axis salary account. I have two ecs emi for hdfc personal loan with my axis salary account.
I have closed the two ecs amount to hdfc bank into february 2018. But i am shocked to see that ecs still is continue and till this time, there is heavy charges on my axis bank salary account.
And i have also personnel loan from axis bank and my emi is going regularly always but last 3 month, i am fed up. And due to this unable to make my emi on timely.
I went home branch but didn't get any response even they don't have interest to solve my issue and make my account zero.

Request you please loom into my account so that i can start my salary account as well as payment of my axis bank emi. Until my problem is not going to solved, i will unable to make any payment.

So please do urgently.

Account details :-
Company name : birlasoft (H-9, sector-63, noida)
Salary account number : [protected]
Bank name :axis bank, b-2 7 b-3, sector -16, noida (Up)
Mobile numb : [protected]

Remarks-i am waiting the wave off all amount which is in minus then on. Ly can start my current personnel loan emi timely.

Thanks,

Jitendra singh
Birlasoft
[protected]
[protected]

I want to close my current account mentioned above. I want to close my account because i had closed my business due to loss. (Please check my account history) another reason for closing is bank charges me 100rs. Per month for various heads. For closing of my current account i had done below procedure but still it is in existence!!!

First time i went to my native branch (In the month of november) with casa closure form duly signed by all partners and company letterhead also duly signed by all partners. Both copy contained stamp of our firm. But they refused to accept form by saying that we require stamp of address. They told me to contact any branch as i was moved to another city (Surat).

I went to surat kapodara branch with all same documents additionally with all stamp on both copies. But they refused by saying system is down. This happened twice. Then after i again went there on 17th january 2018. Again they are refusing to accept by giving reason that sign are not matching. (They are not showing us in system!!!) at that time i wait there and discuss lot they (Branch manager hitendrasinh rathod and person with whom i talked kevin bodiwala) started fighting with me with very bad behavior.

Again on next chance this time as i had seen the system of axis bank i tried to close my account by friend of one of my uncle at mota varachha surat branch. They told me to debit all amount from my current account by giving me reason that if you will put balance in my account bank will give refund cheque that might take time so i had taken amount 24900 credited to my another axis bank account on date 28feb2018. Then after few days on 08 march 2018 i went with all same documents and given to manager of mota varachha branch. They accepted form by saying that you need to credit 600/- rs. As charge of closing account is around 500/- so i credited amount at that time.
After that the sms i was getting were stopped so i thought now my account is closed. But suddenly after a month!!! I again getting msgs with negative balance eventhough there is 700/- around balance was there. It is decreasing and decreasing.
I again went there and they are saying please pay amount of negative balance as well as 600/- as closing charge (Why to pay it repeatedly.)

Authority we are common men not rich or not terrorist. Why such process to close my account eventhough i have followed all rules (With legal proof you bak requires) that you bank had defined.

And finally from all the incident i realize that there might be system in axis bank that the person who is closing any account might be punnished.

So finally i am writing this to close my current account asap.

For all the proof pls find attachment. For physical proof there is cctv footage you can also get to check behaviour of your kapodara surat branch.

I am also forwarding this copy to various government grievances resolving systems and social media.

Sir,

Aap ke bank me loan apply karne ke time to bolte kuch hai jab hamara loan sensun ki bari aati hai to costumer ko paresan kiya jata hai naye naye condition batakar
Sir aap ka bank ka name ke hisab se process bahot hi slow hai aap ke process me costumer jyada paresan hota hi

Kul mila kar axis bank ka loan ka kamkaj sbi se bhi gyagujra hai

My no [protected]

Hi,

I have a salary account in axis bank, in sg highway branch, ahmedabad. I want to inform that they are deducting amounts in the name of "consolidated dp charges" from my account without informing me. I didn't get any notification for that. When i called the customer care they informed that it is deducted because of the demat account, but nothing is linked to my sb account.

I am going to close the account asap.

Received a message on 13th may 2018 that rs. 1198 is debited for consolidation charges along with rs. 200 including gst. Also a huge amount of rs.700 was deducted for not maintaining rs.10000 balance. If such huge amounts are deducted due to consolidation charges how are we supposed to maintain the balance? Our hard earned money is going waste due to such stupid causes.
Kindly provide refund for all these else i will be forced to close my account.
Additional info: the debit card issued is rupay platinum.

This is my salary account in axis bank. What the hell you people are deducting consolidated dp charges and that to be 872.88. Where it was written in norms that you people will debit. At the time of opening sal ac no one informed.1st of all what is this dp charges i also not aware. And i m not holding a dmat ac for your kind information. Perviously i was holding kotak, hdfc sal ac. No one has debited any charges like this. 1st time i heard and 2ndly you people debiting annual charges also then what is this dp charges. So refund my 872.88 rs yesterday debited from my ac. For your information this for this sal you people are not sitting for 10hrs so who the hell you people are debiting without intimating. So refund immediately.

Dear sir,

My self kunal pandey... I am axis bank existing customer... Bank always charges consolidated charges more and more.. Kindly do the need ful and contact me why my consolidate charge has been detected.. Other wise i will close my salary account from this bank.. Please find attachement.. And refund my this amount...
This is my salary account and i am valuable customer of axis bank..

The balance of our 590 rupees was deducted from axis bank account no. [protected] on 12/05/2018, due to which our fifty thousand thousand rupees decreased and talked to the officer after weighing 50 minutes on call of customer care. We could not get it and our balance was also cut into knight 8:38, which we did not even know, and did not even know the costume is gaya and the other day is the sunday of the costa and go no information could not bank it is the second time the case of our balance bite and this time we will also provide consumer court against the axis

Rs 872.22 was deducted from my salary account on may 12 for consolidated dp charges. I'm not sure why and how was this deducted. As per my knowledge salary account should not have this deduction. And i was told no extra charges would be put on this salary account. This needs to be cross checked and the amount is a huge amount to be deducted for consolidated dp charges.

Sir
My nem nirmal chal.
Axis bank account number. [protected]
Mob..[protected]
Mail.. [protected]@gmail.com
Mera permition bina axis bank (Abdul branch no..000116.) sanchita rana, shantanu mukherjee ye dino ne mera dematunt open kordiya. Or account se rupiya kat le raha hai. Bondhu nehi kor raha he complain kokorne ke bad. Branch jaya hi to aj nehi kal, kal nehi 10din bad aao aisa bolke ghumata ha..
Please help me

This is very unpleasant thing that you made with your customers. I also get to know that my money is trapped without any acknowledgement to me even i am not having any linked account. Can you answer that why this is happening multiple times even after this many complaints?!!

Please suggest what shoul we do next after this deduction. How can i get my money back?

Hi,
I have a salary a/c in axis bank kalyani (Nadia) branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (12/05/2018) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank.

My salary account has been deducted with 885 rs without my knowledge as consolidated dp charge. So frustrated with bank now i dont want to waste my money better i can close this account and open in kotak or hdfc which customer service is way better. Poor customer care, no one is picking my call totally frustrated now. At the same time i want to stop another auto detuct by one fund rising group every month they also taking money.

Hi team,
I have salary account in axis bank. Before opening account they said no minimum balance, now they deducted such amount of 885 rs on[protected]. This is my earning not yours. Please properly provide me the details of deductions, even the customer care complaint not answering the call and if not i am going to close my account and report others about such ridiculous behaviour.

By the name of consolidated charges
On saturday evening bank charge
500₹+ (90 on the name of gst)
What is this..
Even time to time they charges atm and sms charges..
No explanation..
Why on saturday evening banks already off.
No responsibility
Should take action against it.

Is anyone here to solve this type o[censored]nresponsive bank

I have already complaint about this but no action has taken till now. I have also submitted the complaint to my home branch of gurugram (Guru dronacharya). My account has been charged 20+tax for consolidated charges and the charges are for autodebit bounce that was a credit card department mistake as i was already submitted the whole amount and then credit card department accepted that and this was known by the home branch member but no action was taken by them. My account no is - [protected]