Axis Bank Complaints & Reviews

I have an education loan with axis bank, i asked to change the ecs from pnb to sbi bank on 6th march, for april & may my emi got deducted from pnb instead of sbi.
I can't maintain my emi amount in both the accounts and wait from which account they will deduct my next emi from,

I couldn't even login online to my account, and customer care departments just provide me new request number every time i call them

When i availed the loan, it was at floating interest rate, but they haven't reduced my loan interest rate to the industry rate till date.

As a customer i am never informed about any of my request via a message or email.

I have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis master card ending with 6655. It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. My relationship no. Is 786370. I am waiting for confirmation of delation of this service and also refund the money @1899.

Hello sir,

I (Anjuka t) having account in axis bank, lakshmi branch, coimbatore, tamilnadu
I have made imps transaction today (15 may 2018) for the amount 4000 rs from my axis account to vijaya bank r. S. Puram coimbatore

The amount got debited from my account but the beneficiary account is not credited.

I haved checked in transaction status. It is showing status as suspect

Details are below
My axis bank account no: [protected]
Imps ref id. Imps[protected]

Hope u do needful

Dear sir -
I want to complain that i am neeshoo saraswat my account number is [protected]. My dob is 25/03/1993. I want to say deduct charges many times in my account. One time 2000, again 2000, again 500, again 3000. Your service is very bad. My experience in axis bank so very bad. I worked with axis bank.
So pls my account charges waiver.

Thanks & regards
Neeshoo saraswat
[protected].

Hi, my customer id is[protected]. I was having medium locker with local branch. I submitted request for small locker and closed my medium locker. When i go to bank branch, they say my small locker request is not found.
I was asked to place a new request, which i was not able to do as net banking only allowed me to make 2 locker request. I already have one expired (Medium) and waitlisted (Small) locker. I called customer support they asked to check with bank branch. Bank said they don't see my small locker request. Since i cannot place anymore request, they asked me to open new account???

Is this the correct solution to book locker? Till now we were having account with axis bank for their support, now we think it's time to switch another bank. We have been waiting for small locker for a long time. Unable to place a successful request till now.

Hi my name is truptimayee lenka in axis bank, in delhi mohan coprrative industrial estate branch. Something has happened to me on 11/05/2018 rs.885/- has been deducted without my knowledge. This is absolutely ridiculous without anyone's knowledge who has given you blody permission to deduct my account. Is this the way your bank works. I am going to close the account immediately. Absolute ridiculous bank. I am maintaining the minimum avg. Required balance too.
The the customer support is too worst. They didn't respond on chat. On call also there was no proper response.

My customer id:[protected]

Hi,

I have a Salary account in Axis Bank, in Mehroli Branch, Delhi. I want to inform that they are deducting amounts (457.27) in the name of "Consolidated DP charges " from my account without informing me. I didn't get any notification for that. When I called the customer care they informed that it is deducted because of the Demat account,

I am going to close the account asap.

I request Indian Complaint register form to take necessary action if possible.

Hi,

I've an savings account with axis bank, mg road branch, bangalore.

Account no: [protected]

I've made a imps transaction worth rs19, 000 on may 10, 2018 where the amount is not yet credited to the beneficiary.

The reference id is[protected] & the transaction status is showing as suspect.

Can you people do the necessary, as the beneficiary need the money urgently.

Thanks,

Dear sir
My self Sital Raj account no is [protected] had done one IMPS transaction on dated 10.04.2018 Rs 50000 on the SBI account no[protected], Transaction reference no is[protected], my account debited the same amount and status have shown "suspect".the same status
had shown past four days .but transaction not completed yet.Sir I am outside of india, Axis bank customer care not help me also, so sir please help me

so request you to revert the 50000 at my account.

Thanks and Regards

Sital Raj

Hi,

I had submitted the mdu university fee of rs 700 for ma (Hindi) re-appear exams through mdu challan but when i am trying to download my admit card it is showing "fee not confirmed". As my exam is on 19 may 2018, so i request you to please deposit the fee at earliest and share with me the details.

Below are the details on the challan which i paid through axis bank.
I request you to please pay it asap as it is the matter of my career.
You can reach out to me on [protected]@gmail.com or phone: [protected]

Name of student: priyanka sharma
E-slip no.: [protected]
Form no.: 886186
Course code.: 7333
College code: 2657
Exam type: 411/1/r
Fee paid: rs 700

Student id: [protected]
Registration no.: 16d4111654

I done my withdrawal transaction from axis account 167943 on 12/05/2018 on 7:58 pm at axis bank atm near kondhwa bk. The money 4500/- deducted from my account and receipt also came of money withdrawal but money have not come out of atm. So please kindly note my problem and please take action as soon as possible and credit my money in my account. please contact for any query - Mohit- [protected]

I done my withdrawal transaction from axis account 167943 on 12/05/2018 on 7:58 pm at axis bank atm near kondhwa bk. The money 4500/- deducted from my account and receipt also came of money withdrawal but money have not come out of atm. So please kindly note my problem and please take action as soon as possible and credit my money (4500/-) in my account.

Dear sir/madam,

i done my withdrawal transaction on 12/05/2018 on 7:58 pm at axis bank atm near kondhwa bk. The money 4500/- deducted from my account and receipt also came of money withdrawal but money have not come out of atm. So please kindly note my problem and please take action as soon as possible and credit my money (4500/-) in my account.

Dear team

I was paid all outstanding against my axis credit card and same as noc received from bank and my card is already deactivated then why still outstanding on my account now what charges u want from me. Due to my credit score is going on week so kindly revert and remove the outstanding for same within 2 days unless will go to court and case against axis bank and recover all loses which i faced right now...

Attach noc for your reference..

Regards
Mangesh d shukla
[protected]

Dear Team,

This is Ravindra from Pune.

I applied for home construction loan with Axis Bank Vyapar Vihar Bilaspur(CG).
This started from 1st March The Home Loan department employee (Anil) took care of collecting all the documents and clarifying what documents are required.Post checking all the docs, he confirmed that loan amount of 8 - 9 Lacs will be disbursed without any issues within 10 - 15 days.Then came the Applicant and Co Applicant verification phase, for which I had submitted all the docs like registered rent agreement, Affadavit, Office Address etc as per standard loan docs norms which Anil also confirmed. In between the address verification phase cheque amt of 5900 on the name (TO CLG SLFUNDS IN TRANSIT) has been debited from account which Anil confirmed is for processing. I was awaiting for loan disbursement and I didn't receive any call back since 10 days. I called back and response was shocking that loan got rejected. I asked for the reason and Anil referred his senior Pradeep Gehani who as per Anil sits in Raipur Branch. Pradeep told me that loan has been rejected and then he never received my call. The reason provided by Praveen and Anil for rejection was that during Office address verification I was not in office, which is completely false. If I was not in office then they should call me or confirm the office docs that I had shared instead of rejecting.

When I saw nothing was working for me then I again called Anil afetr 7 days and asked for customer rejection copy which he confirmed will be delivered to my address but I haven't received yet(70 days till date). I decided to call Axis Bank Vyapar Vihar website number. A person named Shirjit Singh(Vyapar Vihar Manager) received the call and assured me that they had started to reprocess the application on 1st week of April and again its 40 days no update yet.

At last I asked to refund the processing fee cheque amount and that has been refused also.

The Loan details are Application ID - 7885519, Bar Code - [protected].

As you see, this is a horrible experience.
At least, I would never say that. You can see that they have given false information on the eligibility, collected the documents,
taken the processing fee and then reverted back saying that you are not in office during verification phase. Till date, they have not returned the documents or the amount.
AXIS Bank has cheated in this respect and has made some money out of this.

Hence I request to look into this asap and take necessary actions.

Thanks,
Ravindra Kumar

I have received below message from axis bank but i have not provided any check or request like this so pls kindly verify and solve this problem

Dear customer, mandates reference no: utibxxxxxxxxxxx issued to banayantree services limited with value 100000 and frequency adhoc is accepted for the account number ending with xxxxxxxxxxx2868.in case of any issues please get in touch with your branch.

Home loan ref # 7999786, approved in March, 2018.

SR# 14933493, CR#40927412, 41213757.

I have booked an independent house, which is under-construction.

Project proposal: 98 villas, Project is in approved list of prime bankers viz. SBI, HDFC & ICICI, etc.

Sale consideration: 38 Lakhs & proposed date of completion: March, 2019.

I have arranged 8 Lakhs from my savings and approached Axis for Home loan after seeing Shubh Aarambh Scheme in Dec, 2017.

30 Lakhs for 20 Years was approved in March, 2018.

All houses are under-construction phase. Most of the buyers in that same project have gone for home loans from SBI, HDFC & ICICI. Part disbursements were released for them based on Sale agreement & TPT Agreement according to the construction phase & builder demand letter.

Currently, my house is at the stage of ‘Plinth beam’ construction. As per the sale agreement, 8 lakhs is due to the builder.

When I approached Axis for part disbursement, Axis is insisting me for SALE DEED instead of TPT agreement. Currently, my house is at the early stage of construction (Plinth beam stage) and it is too early to go for registration. It may please be noted that none of the buyers have registered their property in that project, as of now. Typically, once the construction stage is over, the buyers will be interested to go for registration and take the possession.

While all other prime banks are accepting TPT agreement to proceed for Part Disbursements as per the construction phase, Axis is not willing to accept the same methodology.

Nodal officers are repeating the same whatever sales team is saying without escalating this issue for alternative solution such as TPT agreement.

I don’t know what to do. Please suggest me how to proceed by looking at customer perspective.

Processing fee was levied and my original agreement of Sale including blank cheques are with Axis bank.

Shall I drop my home loan processing with Axis at this stage and start again the whole home loan process with other bank such as SBI. Axis sales team informs in the last minute that it is Axis policy that SALE DEED is mandatory for part disbursement even for under-construction properties. I was neither informed about this part disbursement policy for under-construction houses earlier prior to home loan process initiation nor available in Axis website, as well.

Kindly suggest me how to proceed further at the earliest convenience. Awaiting acknowledgement.

Yours faithfully,
N Balakrishna,

I am maintaining sb account with axis bank's karelibag branch vadodara gujarat. Two days back i have received message that rs. 885/- has been debited as consolidated dp charges from my savings bank account. Whereas i have never permitted to open any demat account or dp account as i do not want to invest in these securities. Despite my denial, they might have opened and such charges have been debited. Moreover, i have not received any communication from anywhere. While contacting the branch official mr. Javed masoori, salary section, he misbehaved and told that i am free to complain against him. What a shameful behavior of axis bank official. I request please reverse the charges at the earliest.

Sms received from axis bank credit card service
Inbox
X

Govind ram rao
11:00 am (19 minutes ago)
To customer. Servi.
Dear sir,
I am not having axis bank credit card number ending with 7813 still i am receiving sms regarding outstanding amount continuously adding interest every month. I have spoken to your customer care neither i have received this card nor i have generated any pin and never made any expenditure using this card still i am harassed by your team for payment. I inform to you that i have shifted from jabalpur to bangalore 2 years back and not received this card to my bangalore address. I think some one has received this card in jabalpur and used the card. I therefore again request to you not to send sms messages for outstanding to me as i have not received this card nor i made any purchases from this card and not generated pin for activation.

Dear axis bank team,

Your axis bank agent without information opened my demat account. I have send request to your axis bank from previous year. Still not close my demat account. Please refund my over charge from demat account.

Request for my demat a/c closing
My account detail
A/c [protected]
Name :- anand kumar gupta
Update contact no:- [protected]

Kindly update as soon as possible
Any information please call...

Regards
Anand kumar gupta
+91 [protected], [protected]