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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 347

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J
Jitendra1 Singh
from Noida, Uttar Pradesh
May 14, 2018
Resolved
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

Hi sir/mam,

Please help me to get out from the trouble of my axis salary account. I have two ecs emi for hdfc personal loan with my axis salary account.
I have closed the two ecs amount to hdfc bank into february 2018. But i am shocked to see that ecs still is continue and till this time, there is heavy charges on my axis bank salary account.
And i have also personnel loan from axis bank and my emi is going regularly always but last 3 month, i am fed up. And due to this unable to make my emi on timely.
I went home branch but didn't get any response even they don't have interest to solve my issue and make my account zero.

Request you please loom into my account so that i can start my salary account as well as payment of my axis bank emi. Until my problem is not going to solved, i will unable to make any payment.

So please do urgently.

Account details :-
Company name : birlasoft (H-9, sector-63, noida)
Salary account number : [protected]
Bank name :axis bank, b-2 7 b-3, sector -16, noida (Up)
Mobile numb : [protected]

Remarks-i am waiting the wave off all amount which is in minus then on. Ly can start my current personnel loan emi timely.

Thanks,

Jitendra singh
Birlasoft
[protected]
[protected]
Jun 15, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 15, 2018
Axis Bank Customer Care's response
Hi, please share your concerns on axisbank.com/support . Our executive will assist you accordingly. Regards, Team Axis Bank.
May 15, 2018
Updated by Jitendra1 Singh
Hi,

I went already but didn't get any section regarding Salary Account and other account related charges.

Axis bank make it section wise which is very difficult to even find correct place as it is generic in all cases.

Please provide mail id for Axis bank Complaint so that i can share all the details via mail.

Thanks,
Jitendra Singh
May 15, 2018
Updated by Jitendra1 Singh
Please also find the attachment of image for number of charges till previous month.

May 17, 2018
Updated by Jitendra1 Singh
Hi All,

Waiting for your response and please remove lien amount from my salary account so that i can make current EMI 3042/- payment continuously.

As of now, i am unable to make the EMI payment.

Please look into urgently.
May 21, 2018
Updated by Jitendra1 Singh
Hi,

Almost, 10 days gone but still i am on my same issue.I dont think Axis bank is very serious about costumer.I was escalating this issue through consumer site but not getting proper solution of this ongoing issues.
If Bank is not interested so i don't think about current EMI payment.
Thanks,
Jitendra
Hi,

I went already but didn't get any section regarding Salary Account and other account related charges.

Axis bank make it section wise which is very difficult to even find correct place as it is generic in all cases.

Please provide mail id for Axis bank Complaint so that i can share all the details via mail.

Thanks,
Jitendra Singh
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    N
    Nariya Agri International
    from Surat, Gujarat
    May 14, 2018
    Resolved
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    Address: Rajkot, Gujarat, 360005

    I want to close my current account mentioned above. I want to close my account because i had closed my business due to loss. (Please check my account history) another reason for closing is bank charges me 100rs. Per month for various heads. For closing of my current account i had done below procedure but still it is in existence!!!

    First time i went to my native branch (In the month of november) with casa closure form duly signed by all partners and company letterhead also duly signed by all partners. Both copy contained stamp of our firm. But they refused to accept form by saying that we require stamp of address. They told me to contact any branch as i was moved to another city (Surat).

    I went to surat kapodara branch with all same documents additionally with all stamp on both copies. But they refused by saying system is down. This happened twice. Then after i again went there on 17th january 2018. Again they are refusing to accept by giving reason that sign are not matching. (They are not showing us in system!!!) at that time i wait there and discuss lot they (Branch manager hitendrasinh rathod and person with whom i talked kevin bodiwala) started fighting with me with very bad behavior.

    Again on next chance this time as i had seen the system of axis bank i tried to close my account by friend of one of my uncle at mota varachha surat branch. They told me to debit all amount from my current account by giving me reason that if you will put balance in my account bank will give refund cheque that might take time so i had taken amount 24900 credited to my another axis bank account on date 28feb2018. Then after few days on 08 march 2018 i went with all same documents and given to manager of mota varachha branch. They accepted form by saying that you need to credit 600/- rs. As charge of closing account is around 500/- so i credited amount at that time.
    After that the sms i was getting were stopped so i thought now my account is closed. But suddenly after a month!!! I again getting msgs with negative balance eventhough there is 700/- around balance was there. It is decreasing and decreasing.
    I again went there and they are saying please pay amount of negative balance as well as 600/- as closing charge (Why to pay it repeatedly.)

    Authority we are common men not rich or not terrorist. Why such process to close my account eventhough i have followed all rules (With legal proof you bak requires) that you bank had defined.

    And finally from all the incident i realize that there might be system in axis bank that the person who is closing any account might be punnished.

    So finally i am writing this to close my current account asap.

    For all the proof pls find attachment. For physical proof there is cctv footage you can also get to check behaviour of your kapodara surat branch.

    I am also forwarding this copy to various government grievances resolving systems and social media.
    Jun 28, 2018
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    May 15, 2018
    Axis Bank Customer Care's response
    Hi, request you to share your concerns on axisbank.com/support . Our executive will assist you accordingly. Regards, Team Axis Bank.
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      J
      Jayesh Bhardwaj
      from Noida, Uttar Pradesh
      May 14, 2018
      Resolved
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      Address: Ahmedabad, Gujarat, 382418
      Website: [email protected]

      Sir,

      Aap ke bank me loan apply karne ke time to bolte kuch hai jab hamara loan sensun ki bari aati hai to costumer ko paresan kiya jata hai naye naye condition batakar
      Sir aap ka bank ka name ke hisab se process bahot hi slow hai aap ke process me costumer jyada paresan hota hi

      Kul mila kar axis bank ka loan ka kamkaj sbi se bhi gyagujra hai

      My no [protected]
      Jun 15, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      May 14, 2018
      Updated by Jayesh Bhardwaj
      Aap ka bank ka kam bahot slow hai
      Verified Support
      May 15, 2018
      Axis Bank Customer Care's response
      Hi, please share your concerns on axisbank.com/support . Our executive will assist you accordingly. Regards, Team Axis Bank.
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        C
        cprafulm
        from Ahmedabad, Gujarat
        May 14, 2018
        Resolved
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        Hi,

        I have a salary account in axis bank, in sg highway branch, ahmedabad. I want to inform that they are deducting amounts in the name of "consolidated dp charges" from my account without informing me. I didn't get any notification for that. When i called the customer care they informed that it is deducted because of the demat account, but nothing is linked to my sb account.

        I am going to close the account asap.
        Jun 15, 2018
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        May 15, 2018
        Axis Bank Customer Care's response
        Hi, we'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.

        Regards, Team Axis Bank
        same happened to me.. Fraud bank.. how can they open demat account without informing.. going to ombudsman is only solution
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          S
          Shankar Dixit
          from Bengaluru, Karnataka
          May 13, 2018
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          Address: 560067

          Received a message on 13th may 2018 that rs. 1198 is debited for consolidation charges along with rs. 200 including gst. Also a huge amount of rs.700 was deducted for not maintaining rs.10000 balance. If such huge amounts are deducted due to consolidation charges how are we supposed to maintain the balance? Our hard earned money is going waste due to such stupid causes.
          Kindly provide refund for all these else i will be forced to close my account.
          Additional info: the debit card issued is rupay platinum.
          Axis Bank customer support has been notified about the posted complaint.
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            G
            Geetanjali Das
            from Bengaluru, Karnataka
            May 13, 2018
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            Address: 560037
            Website: www.axisbank.com

            This is my salary account in axis bank. What the hell you people are deducting consolidated dp charges and that to be 872.88. Where it was written in norms that you people will debit. At the time of opening sal ac no one informed.1st of all what is this dp charges i also not aware. And i m not holding a dmat ac for your kind information. Perviously i was holding kotak, hdfc sal ac. No one has debited any charges like this. 1st time i heard and 2ndly you people debiting annual charges also then what is this dp charges. So refund my 872.88 rs yesterday debited from my ac. For your information this for this sal you people are not sitting for 10hrs so who the hell you people are debiting without intimating. So refund immediately.
            Jun 14, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            May 14, 2018
            Axis Bank Customer Care's response
            Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you.Sorry for the trouble.Regards, Team Axis Bank.
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              PANDEYGOLU
              from Shahdol, Madhya Pradesh
              May 13, 2018
              Resolved
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              Address: Hoshangabad, Madhya Pradesh, 484001
              Website: [email protected]

              Dear sir,

              My self kunal pandey... I am axis bank existing customer... Bank always charges consolidated charges more and more.. Kindly do the need ful and contact me why my consolidate charge has been detected.. Other wise i will close my salary account from this bank.. Please find attachement.. And refund my this amount...
              This is my salary account and i am valuable customer of axis bank..
              Jun 15, 2018
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              May 14, 2018
              Axis Bank Customer Care's response
              Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you.Sorry for the trouble.Regards, Team Axis Bank.
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                S
                sujittiwari
                from Varanasi, Uttar Pradesh
                May 13, 2018
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                Address: Chandauli, Uttar Pradesh, 232101

                The balance of our 590 rupees was deducted from axis bank account no. [protected] on 12/05/2018, due to which our fifty thousand thousand rupees decreased and talked to the officer after weighing 50 minutes on call of customer care. We could not get it and our balance was also cut into knight 8:38, which we did not even know, and did not even know the costume is gaya and the other day is the sunday of the costa and go no information could not bank it is the second time the case of our balance bite and this time we will also provide consumer court against the axis
                Axis Bank customer support has been notified about the posted complaint.
                May 14, 2018
                Updated by sujittiwari
                MAI CONSUMER COURT JAA RAHA HUN MITRON...
                May 18, 2018
                Updated by sujittiwari
                Please help me I am your customer and without telling us our balance has been deducted which is not a small amount for us. So that we do not have to take any further steps Please call us [protected]

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                  I
                  from Bengaluru, Karnataka
                  May 13, 2018
                  Resolved
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                  Address: 560066

                  Rs 872.22 was deducted from my salary account on may 12 for consolidated dp charges. I'm not sure why and how was this deducted. As per my knowledge salary account should not have this deduction. And i was told no extra charges would be put on this salary account. This needs to be cross checked and the amount is a huge amount to be deducted for consolidated dp charges.
                  Jun 18, 2018
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 14, 2018
                  Axis Bank Customer Care's response
                  Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you.Sorry for the trouble.Regards, Team Axis Bank.
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                    N
                    Nirmal chal
                    from Phulbani, Odisha
                    May 13, 2018
                    Resolved
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                    Sir
                    My nem nirmal chal.
                    Axis bank account number. [protected]
                    Mob..[protected]
                    Mail.. [protected]@gmail.com
                    Mera permition bina axis bank (Abdul branch no..000116.) sanchita rana, shantanu mukherjee ye dino ne mera dematunt open kordiya. Or account se rupiya kat le raha hai. Bondhu nehi kor raha he complain kokorne ke bad. Branch jaya hi to aj nehi kal, kal nehi 10din bad aao aisa bolke ghumata ha..
                    Please help me
                    Jun 15, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 14, 2018
                    Axis Bank Customer Care's response
                    Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you.Sorry for the trouble.Regards, Team Axis Bank.
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                      R
                      RSomaiya
                      from Dewas, Madhya Pradesh
                      May 12, 2018
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                      Address: Ahmedabad, Gujarat

                      This is very unpleasant thing that you made with your customers. I also get to know that my money is trapped without any acknowledgement to me even i am not having any linked account. Can you answer that why this is happening multiple times even after this many complaints?!!

                      Please suggest what shoul we do next after this deduction. How can i get my money back?
                      Axis Bank customer support has been notified about the posted complaint.
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                        N
                        Nath Suman
                        from Kalyani, West Bengal
                        May 12, 2018
                        Resolved
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                        Address: Nadia, West Bengal, 741235

                        Hi,
                        I have a salary a/c in axis bank kalyani (Nadia) branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (12/05/2018) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank.
                        Jun 14, 2018
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 14, 2018
                        Axis Bank Customer Care's response
                        Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in. Regards Team Axis Bank
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                          M
                          Muthu Bala Guru K
                          from Bengaluru, Karnataka
                          May 12, 2018
                          Resolved
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                          Resolved

                          Address: 626101

                          My salary account has been deducted with 885 rs without my knowledge as consolidated dp charge. So frustrated with bank now i dont want to waste my money better i can close this account and open in kotak or hdfc which customer service is way better. Poor customer care, no one is picking my call totally frustrated now. At the same time i want to stop another auto detuct by one fund rising group every month they also taking money.
                          Jun 14, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          May 12, 2018
                          Updated by Muthu Bala Guru K
                          My contact number is [protected] some system analyst should reach out to me
                          Verified Support
                          May 14, 2018
                          Axis Bank Customer Care's response
                          Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in. Regards Team Axis Bank
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                            A
                            AB Patel
                            from Pune, Maharashtra
                            May 12, 2018
                            Resolved
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                            Resolved

                            Address: 411057

                            Hi team,
                            I have salary account in axis bank. Before opening account they said no minimum balance, now they deducted such amount of 885 rs on[protected]. This is my earning not yours. Please properly provide me the details of deductions, even the customer care complaint not answering the call and if not i am going to close my account and report others about such ridiculous behaviour.
                            Jun 17, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 14, 2018
                            Axis Bank Customer Care's response
                            Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in. Regards Team Axis Bank
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                              D
                              D Rudra vashishtha
                              from Bhinmal, Rajasthan
                              May 12, 2018
                              Resolved
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                              Resolved

                              Address: Udaipur, Rajasthan, 313001

                              By the name of consolidated charges
                              On saturday evening bank charge
                              500₹+ (90 on the name of gst)
                              What is this..
                              Even time to time they charges atm and sms charges..
                              No explanation..
                              Why on saturday evening banks already off.
                              No responsibility
                              Should take action against it.

                              Is anyone here to solve this type o[censored]nresponsive bank
                              Jun 15, 2018
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 14, 2018
                              Axis Bank Customer Care's response
                              Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in. Regards Team Axis Bank
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                                priyanka.gupta1994
                                from Delhi, Delhi
                                May 12, 2018
                                Resolved
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                                Resolved

                                Address: Gurgaon, Haryana, 122002

                                I have already complaint about this but no action has taken till now. I have also submitted the complaint to my home branch of gurugram (Guru dronacharya). My account has been charged 20+tax for consolidated charges and the charges are for autodebit bounce that was a credit card department mistake as i was already submitted the whole amount and then credit card department accepted that and this was known by the home branch member but no action was taken by them. My account no is - [protected]
                                Jun 17, 2018
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 14, 2018
                                Axis Bank Customer Care's response
                                Hi, we tried reaching you on your registered contact number however unable to reach you. Kindly share your preferred time to contact.
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                                  Rajeshwarivs
                                  from Ponnampet, Karnataka
                                  May 12, 2018
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  An amount of 885rs and 130rs got deducted from my account without my knowledge. Can you please explain why this type of transactions is debited from my account?
                                  This is not the first time these type of transactions has been done in my account. Other bank won't deduct anything. We do have other bank account as well we never faced this kind of issues. I don't want to discuss anything i want my money back.
                                  I think in salary account we dont need to maintain any balance.

                                  Please clarify on this as soon as possible.
                                  Jun 27, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 14, 2018
                                  Axis Bank Customer Care's response
                                  Hi, Thank you for reaching out. Please DM us your registered contact number for further assistance. Regards, Team Axis Bank.
                                  170rs agin you have deducted from my account. You should explain me what it is.
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                                    prafuljogawat
                                    from Devgarh, Rajasthan
                                    May 12, 2018
                                    Resolved
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                                    Resolved

                                    Address: Jodhpur, Rajasthan, 342005

                                    Hi,
                                    I have salary account at axis bank, jodhpur rajasthan, and today on 12-5-18,
                                    885 rupees deducted from my account against consolidated dp charges, i wonder that what are that charges, and when i search on google about that then i know that these are charges for demat account, but i have not opened any demat account, i dont even know what demat account is?? Who opened it?? I never used it?? Without my knowledge you people opened the account and applied charges.. How can you do this? Is this the type of service you provide without knowing customers?
                                    Do you people even care to ask customer about demat account? I have not even used it.. This is absolutely ridiculous & not accepting by any means.
                                    I think this is fraud with customers i think we are dealing with wrong banking system they are cheating with customers n generating their revenues. Government should take legal action against this type banks.
                                    I want my money back immediately in my account.
                                    Thanks
                                    Praful jogawat
                                    Jun 23, 2018
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 14, 2018
                                    Axis Bank Customer Care's response
                                    Hi, Thank you for reaching out. Please DM us your registered contact number for further assistance. Regards, Team Axis Bank.
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                                      A
                                      akhilarao66
                                      from Chennai, Tamil Nadu
                                      May 12, 2018
                                      Resolved
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                                      Resolved

                                      Every time they are debiting around 100/-
                                      In march they did around 65/- and immediately in this may 885/-. I don't have anything like demat account or something else. This is my salary account. While taking this account they didn't tell anything like this. They told everything is free.
                                      Before it was less money so i didn't bother about it.
                                      Now i realized asap i should change my salary account and have to request for deleting this account.
                                      Jun 16, 2018
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 14, 2018
                                      Axis Bank Customer Care's response
                                      Hi, Thank you for reaching out. Please DM us your registered contact number for further assistance. Regards, Team Axis Bank.
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                                        A
                                        ankitsharan31
                                        from Bengaluru, Karnataka
                                        May 12, 2018
                                        Resolved
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                                        Resolved

                                        Address: 560076

                                        An amount of 885rs got deducted from my account without my knowledge. Can you please explain why this type of transactions is debited from my account?
                                        This is not the first time these type of transactions has been done in my account.
                                        I think in salary account we dont need to maintain any balance.

                                        Please clarify on this as soon as possible.
                                        Waiting for response from axis bank.
                                        Jun 18, 2018
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 14, 2018
                                        Axis Bank Customer Care's response
                                        Hi, Thank you for reaching out. Please DM us your registered contact number for further assistance. Regards, Team Axis Bank.
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