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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 347

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P
PANDEYGOLU
from Shahdol, Madhya Pradesh
May 13, 2018
Resolved
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Address: Hoshangabad, Madhya Pradesh, 484001
Website: [email protected]

Dear sir,

My self kunal pandey... I am axis bank existing customer... Bank always charges consolidated charges more and more.. Kindly do the need ful and contact me why my consolidate charge has been detected.. Other wise i will close my salary account from this bank.. Please find attachement.. And refund my this amount...
This is my salary account and i am valuable customer of axis bank..
Jun 15, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
Axis Bank Customer Care's response
Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you.Sorry for the trouble.Regards, Team Axis Bank.
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    sujittiwari
    from Varanasi, Uttar Pradesh
    May 13, 2018
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    Address: Chandauli, Uttar Pradesh, 232101

    The balance of our 590 rupees was deducted from axis bank account no. [protected] on 12/05/2018, due to which our fifty thousand thousand rupees decreased and talked to the officer after weighing 50 minutes on call of customer care. We could not get it and our balance was also cut into knight 8:38, which we did not even know, and did not even know the costume is gaya and the other day is the sunday of the costa and go no information could not bank it is the second time the case of our balance bite and this time we will also provide consumer court against the axis
    Axis Bank customer support has been notified about the posted complaint.
    May 14, 2018
    Updated by sujittiwari
    MAI CONSUMER COURT JAA RAHA HUN MITRON...
    May 18, 2018
    Updated by sujittiwari
    Please help me I am your customer and without telling us our balance has been deducted which is not a small amount for us. So that we do not have to take any further steps Please call us [protected]

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      I
      from Bengaluru, Karnataka
      May 13, 2018
      Resolved
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      Address: 560066

      Rs 872.22 was deducted from my salary account on may 12 for consolidated dp charges. I'm not sure why and how was this deducted. As per my knowledge salary account should not have this deduction. And i was told no extra charges would be put on this salary account. This needs to be cross checked and the amount is a huge amount to be deducted for consolidated dp charges.
      Jun 18, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      May 14, 2018
      Axis Bank Customer Care's response
      Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you.Sorry for the trouble.Regards, Team Axis Bank.
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        N
        Nirmal chal
        from Phulbani, Odisha
        May 13, 2018
        Resolved
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        Resolved

        Sir
        My nem nirmal chal.
        Axis bank account number. [protected]
        Mob..[protected]
        Mail.. [protected]@gmail.com
        Mera permition bina axis bank (Abdul branch no..000116.) sanchita rana, shantanu mukherjee ye dino ne mera dematunt open kordiya. Or account se rupiya kat le raha hai. Bondhu nehi kor raha he complain kokorne ke bad. Branch jaya hi to aj nehi kal, kal nehi 10din bad aao aisa bolke ghumata ha..
        Please help me
        Jun 15, 2018
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        May 14, 2018
        Axis Bank Customer Care's response
        Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you.Sorry for the trouble.Regards, Team Axis Bank.
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          R
          RSomaiya
          from Dewas, Madhya Pradesh
          May 12, 2018
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          Address: Ahmedabad, Gujarat

          This is very unpleasant thing that you made with your customers. I also get to know that my money is trapped without any acknowledgement to me even i am not having any linked account. Can you answer that why this is happening multiple times even after this many complaints?!!

          Please suggest what shoul we do next after this deduction. How can i get my money back?
          Axis Bank customer support has been notified about the posted complaint.
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            N
            Nath Suman
            from Kalyani, West Bengal
            May 12, 2018
            Resolved
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            Address: Nadia, West Bengal, 741235

            Hi,
            I have a salary a/c in axis bank kalyani (Nadia) branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (12/05/2018) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank.
            Jun 14, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            May 14, 2018
            Axis Bank Customer Care's response
            Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in. Regards Team Axis Bank
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              M
              Muthu Bala Guru K
              from Bengaluru, Karnataka
              May 12, 2018
              Resolved
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              Address: 626101

              My salary account has been deducted with 885 rs without my knowledge as consolidated dp charge. So frustrated with bank now i dont want to waste my money better i can close this account and open in kotak or hdfc which customer service is way better. Poor customer care, no one is picking my call totally frustrated now. At the same time i want to stop another auto detuct by one fund rising group every month they also taking money.
              Jun 14, 2018
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              May 12, 2018
              Updated by Muthu Bala Guru K
              My contact number is [protected] some system analyst should reach out to me
              Verified Support
              May 14, 2018
              Axis Bank Customer Care's response
              Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in. Regards Team Axis Bank
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                A
                AB Patel
                from Pune, Maharashtra
                May 12, 2018
                Resolved
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                Address: 411057

                Hi team,
                I have salary account in axis bank. Before opening account they said no minimum balance, now they deducted such amount of 885 rs on[protected]. This is my earning not yours. Please properly provide me the details of deductions, even the customer care complaint not answering the call and if not i am going to close my account and report others about such ridiculous behaviour.
                Jun 17, 2018
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 14, 2018
                Axis Bank Customer Care's response
                Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in. Regards Team Axis Bank
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                  D
                  D Rudra vashishtha
                  from Bhinmal, Rajasthan
                  May 12, 2018
                  Resolved
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                  Address: Udaipur, Rajasthan, 313001

                  By the name of consolidated charges
                  On saturday evening bank charge
                  500₹+ (90 on the name of gst)
                  What is this..
                  Even time to time they charges atm and sms charges..
                  No explanation..
                  Why on saturday evening banks already off.
                  No responsibility
                  Should take action against it.

                  Is anyone here to solve this type o[censored]nresponsive bank
                  Jun 15, 2018
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 14, 2018
                  Axis Bank Customer Care's response
                  Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in. Regards Team Axis Bank
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                    P
                    priyanka.gupta1994
                    from Delhi, Delhi
                    May 12, 2018
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                    Address: Gurgaon, Haryana, 122002

                    I have already complaint about this but no action has taken till now. I have also submitted the complaint to my home branch of gurugram (Guru dronacharya). My account has been charged 20+tax for consolidated charges and the charges are for autodebit bounce that was a credit card department mistake as i was already submitted the whole amount and then credit card department accepted that and this was known by the home branch member but no action was taken by them. My account no is - [protected]
                    Jun 17, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 14, 2018
                    Axis Bank Customer Care's response
                    Hi, we tried reaching you on your registered contact number however unable to reach you. Kindly share your preferred time to contact.
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                      R
                      Rajeshwarivs
                      from Ponnampet, Karnataka
                      May 12, 2018
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                      Address: Bangalore, Karnataka

                      An amount of 885rs and 130rs got deducted from my account without my knowledge. Can you please explain why this type of transactions is debited from my account?
                      This is not the first time these type of transactions has been done in my account. Other bank won't deduct anything. We do have other bank account as well we never faced this kind of issues. I don't want to discuss anything i want my money back.
                      I think in salary account we dont need to maintain any balance.

                      Please clarify on this as soon as possible.
                      Jun 27, 2018
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 14, 2018
                      Axis Bank Customer Care's response
                      Hi, Thank you for reaching out. Please DM us your registered contact number for further assistance. Regards, Team Axis Bank.
                      170rs agin you have deducted from my account. You should explain me what it is.
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                        P
                        prafuljogawat
                        from Devgarh, Rajasthan
                        May 12, 2018
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                        Address: Jodhpur, Rajasthan, 342005

                        Hi,
                        I have salary account at axis bank, jodhpur rajasthan, and today on 12-5-18,
                        885 rupees deducted from my account against consolidated dp charges, i wonder that what are that charges, and when i search on google about that then i know that these are charges for demat account, but i have not opened any demat account, i dont even know what demat account is?? Who opened it?? I never used it?? Without my knowledge you people opened the account and applied charges.. How can you do this? Is this the type of service you provide without knowing customers?
                        Do you people even care to ask customer about demat account? I have not even used it.. This is absolutely ridiculous & not accepting by any means.
                        I think this is fraud with customers i think we are dealing with wrong banking system they are cheating with customers n generating their revenues. Government should take legal action against this type banks.
                        I want my money back immediately in my account.
                        Thanks
                        Praful jogawat
                        Jun 23, 2018
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 14, 2018
                        Axis Bank Customer Care's response
                        Hi, Thank you for reaching out. Please DM us your registered contact number for further assistance. Regards, Team Axis Bank.
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                          A
                          akhilarao66
                          from Chennai, Tamil Nadu
                          May 12, 2018
                          Resolved
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                          Resolved

                          Every time they are debiting around 100/-
                          In march they did around 65/- and immediately in this may 885/-. I don't have anything like demat account or something else. This is my salary account. While taking this account they didn't tell anything like this. They told everything is free.
                          Before it was less money so i didn't bother about it.
                          Now i realized asap i should change my salary account and have to request for deleting this account.
                          Jun 16, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 14, 2018
                          Axis Bank Customer Care's response
                          Hi, Thank you for reaching out. Please DM us your registered contact number for further assistance. Regards, Team Axis Bank.
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                            A
                            ankitsharan31
                            from Bengaluru, Karnataka
                            May 12, 2018
                            Resolved
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                            Address: 560076

                            An amount of 885rs got deducted from my account without my knowledge. Can you please explain why this type of transactions is debited from my account?
                            This is not the first time these type of transactions has been done in my account.
                            I think in salary account we dont need to maintain any balance.

                            Please clarify on this as soon as possible.
                            Waiting for response from axis bank.
                            Jun 18, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 14, 2018
                            Axis Bank Customer Care's response
                            Hi, Thank you for reaching out. Please DM us your registered contact number for further assistance. Regards, Team Axis Bank.
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                              A
                              Amit chandulal agrawal
                              from Malegaon, Maharashtra
                              May 12, 2018
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra

                              Since last 5 years i m getting charged by dmat accounts depository charges. It is getting deducted without any notice and now it is deducted 885.00. What the hell they are doing? I had kept money for my emi dated 14th may 2018 and now they looted 885.00 on saturday at 7 pm on 12th may 2018. How will i manage this and who is responsible for 500 penalty i will have to pay for emi bouncing charges? I want to make a national complaint for this on behalf of lakhs of axis bank savings, salary account consumers. I want my money back for all charges and compensation for the normal life disturbance. My contact number is [protected]. I have savings account with axis bank at main branch pune maharashtra india. My name is amit chandulal agrawal. My email address is [protected]@rediffmail.com there is no provision or information to close dmat account by logging to online bank account or by calling customer care of axis bank. They ask to visit bank branch. After visiting they asked to go to another branch. After submitting closure form they told to wait 7 days to get it cancelled and gave no acknowledgemwnt, which has not cancelled in last 2 years. And still they are looting money directly from account without a single text or email notification.
                              Jun 17, 2018
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              May 12, 2018
                              Updated by Amit chandulal agrawal
                              Waiting for reply
                              Verified Support
                              May 14, 2018
                              Axis Bank Customer Care's response
                              Hi, Thank you for reaching out. Please DM us your registered contact number for further assistance. Regards, Team Axis Bank.
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                                L
                                Lisa Sen
                                from Kolkata, West Bengal
                                May 12, 2018
                                Resolved
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                                Resolved

                                Address: Kolkata, West Bengal, 700103

                                Hi,
                                I booked a locker online (29nov17: a/c 094176 debited by rs 2212.5) and went to bank twice. This is narendrapur branch, kolkata. I was informed that my locker has not been allocated and i have to wait. After two months i did not get locker. I was informed by bank staff that the money will be credit back.
                                My customer no is[protected]. I hold two accounts in axis bank.

                                Axis bank again deducted your a/c no. 094176 has been debited by rs. 8850 on 09may18 for locker number 2070.

                                I do not have any locker. I went to bank and they said it was their mistake that they did not inform and misguided.

                                I do not have and also do not want this locker. There is no option in internet to cancel the locker. I wrote to axis bank in 7th feb 2018 but there is no reply.

                                To
                                Jun 23, 2018
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                May 12, 2018
                                Updated by Lisa Sen
                                There has been no mail, phone from bank to let me know that I have been assigned a locker.
                                How can I do not avail a locker and they deduct money..

                                I was not in country for some time. Even the portal doesn't allow to write a mail to nodal officer without a service request. The service request could not be raised as there is no option for such a grievance.
                                The bank doesn't help, as they say it is online and go to customer care. Customer care phone options has no locker or service related option.

                                This is utter harassment for customers who are business professions and have very less time to go to bank often.
                                Verified Support
                                May 14, 2018
                                Axis Bank Customer Care's response
                                Hi, we are here to help. Pls inbox us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                                May 14, 2018
                                Updated by Lisa Sen
                                Hi, How to inbox my registered contact details. What is the email ID?

                                Me registered mail ID is lisa.[protected]@gmail.com
                                My mobile number is [protected]
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                                  A
                                  ajay.patil001
                                  from Nashik, Maharashtra
                                  May 12, 2018
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 411040

                                  Credit card no. - xxxx4937
                                  Customer id[protected]
                                  Name - ajay subhash patil
                                  Dob - 09/10/1986

                                  Dear sir,
                                  I was using the above said card 7-8 years back..
                                  After some use card was block because of mistransaction on my card...
                                  So i have paid the remaining amount and the card was settled..

                                  I got the msg every month and also monthly statement of rs.694.07/-.. The amount was not changing so i have ignored that msg..

                                  Bt it is now reflecting in my civil score badly...

                                  I dnt know my credit card number.. And also i am not using my registered mobile no. Which is [protected]..

                                  So please help me out on urgent basis as i m getting difficulty in taking loan..
                                  Jun 14, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 14, 2018
                                  Axis Bank Customer Care's response
                                  Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you.Sorry for the trouble.Regards, Team Axis Bank.
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                                    U
                                    Ulfat Singh
                                    from Delhi, Delhi
                                    May 11, 2018
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                                    Address: New Delhi, Delhi, 110017

                                    Hi
                                    I have salery account at axis bank today 885 rupees deducted from my account against dp charges no body inform me about the sevice i visited three times in saket branch a deposit account closure form last year i think this is fraud with customers i think we are dealing with wrong banking system they are cheating with customers n generating their revenues. Government should take legal action against this type banks.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      punitpatel2005
                                      from Ahmedabad, Gujarat
                                      May 11, 2018
                                      Resolved
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                                      Resolved

                                      Address: Gandhinagar, Gujarat, 382007

                                      Today my Axis Bank saving account got debited with Rs.885, "Consolidated DP charges".

                                      I have opened one demat account with Axis Direct, 1.5 years back.
                                      After few months of opening an account, I had called to customer care, to close the account, because I'm not using it for trading.

                                      The executive advised me to change it to Basic service demat type which has low charges. Around 200 annually, if I don't want to do trading, and only want it for SIP(mutual fund) purpose, because it has less charges.

                                      I got convinced, and asked him to do that, and he assured me that, it's been done by him.

                                      Till today, I was in an impression that, it's a basic service demat account with less changes.

                                      I'm feeling very bad today. Looks like cheated.

                                      Saving account no.: [protected]
                                      Jun 15, 2018
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 14, 2018
                                      Axis Bank Customer Care's response
                                      Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Cards-OtherQueries.aspx and our executive will assist you.Sorry for the trouble.Regards, Team Axis Bank.
                                      Jun 08, 2018
                                      Updated by punitpatel2005
                                      I did as you suggested, but still no proper response.
                                      I don't think your executives are interested to resolve this issue
                                      I have already raised my concern, at dp.[protected]@axisbank.com. There is no proper response yet.
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                                        N
                                        Nagarjuna Chary
                                        from Hyderabad, Telangana
                                        May 11, 2018
                                        Resolved
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                                        Resolved

                                        locker rent collected even though when it is not availed.

                                        Address: 500072
                                        Website: Axis Bank, Pragathi Nagar

                                        I have booked a locker in axis bank from mobile app after couple of days due to some personal reasons i decided not to avail the locker service and i didn't received any locker key from bank. The same was informed to the axis bank and they said the rent for 2 months will be refunded after 14days. I waited no refund was initiated in addition they have charged rent amount for next financial year. Due to this my account balance has turned to...
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