Axis Bank Complaints & Reviews

Hi i am your customer holding your credit card for the past so many years i have got a last month bill they have charged rs 3500 as renewal fee which has been raised in the bill without my knowledge and i have call up customer care to enquire about the charges but they fail to sorted out and saying me to pay the amount if fail to pay will move your name to civil it will damage your credit score so i have plan to cancel my credit card so please sort out my issue and waive off the renewal fee asap
My cont info is [protected], [protected], vijay kumar bohra and my email id is [protected]@gmail.com

My Loan No: PHR[protected] Complain about not issuing DD for registration
They have issued The DD For property registration
And also received message ( Congratulations! Your PWR_LAA2 loan has been disbursed on 23-03-18 with Loan a/c No. PHR[protected] for Rs.2271000/-. Your Pre-EMI/EMI will be due on 10th of every month.) but now they saying that they can't process my Loan. I have spend money more for registration. If they have any problem in that property means they should say me before legal and technical discussion now I have spend more money and now they saying me very easly that they can't process further. I need a proper guidness I never expect this form axis bank. Kindly revert me for this mail Id [protected]@gmail.com

I have the non operating salary account at mumbai branch which converted into saving account. And for nonuse of account i gone to nagpur gandhibag branch to close the account on saying of executive i have deposited 710/- rs on 24/1/18 from which near about 150 rs deducted instantly because of minus account. But after this till date my account not closed and remained balance also deducted. Now i am not liable for pay minimum balance charge and i also want my money back by bank as your executive says returned remaining balance by dd.
And why another branch of same bank take so much time for this type of work another work like deposits are done very fast. And as per law bank will liable to pay for not worked at proper time as 100rs per day

Hi,

I have account in axis bank which was converted from salary account (Zero balance) to normal saving account because my salary did not credit in account.
Actually i left suddenly job in between due to medical emergency.
Later all remaining balance in account was deducted on the name of charges because minimum balance was not maintained.
In dec-2017, i contacted branch again and explained about all problem happened in past and requested that if you reverse all my deducted charges, i will reactivate this account and now onward i will maintain more than minimum balance required. I got confirmation from branch to reverse all charges and after that i submitted application and documents in axis bank branch to reactivate my account.
Also deposited money in my account which was much more than minimum balance required.
In place of reversing the charges deducted from account, same charges were again deducted from my account in jan 2018. I am doing followup with bank, their escalation chain nodal-officer, principle nodal officer but nobody is caring it at all. It is almost 3 months but charges are not reversed.

I have received the following sms from axis bank:

Dear Customer, Mandates reference No: UTIB[protected]XXXXXXX issued to M[censored]tilities India Pvt Ltd with value 500000 and frequency Adhoc is received today for processing account number ending with XXXXXXXXXXX4555 . In case of any issues please get in touch with your branch.

I have not given any mandate. Please resolve the issue. Screenshot of the sms is attached herewith.

Axis bank address: panna palace goverdhan road krishna nagar provide forcefully damage bundle of 20 or 10 rupees and i back that bundle or refuse to take that bundle than she mis behave with me by bank manage or their staff member and asked to be go head office not come again in my bank to withdraw / deposit amount and refuse to provide banking services to me. Ifsc code: utib0002801

I have received four to five times phone calls regarding axis one assist service. I have refused to talk but at last they have given me a call asking my mobile number etc. And without informing me about the the deduction of amount towards activation fee of the scheme. On 14th march, 2018 i received a message of rs.1899/- deduction from account. Screen shoot of the message attached. I immediately called customer care for refund of said amount but they are saying we will refund only rs.900/- this is very unfortunate that your people are fooling the customers without informing the fee etc. Yesterday also i asked for refund but they are telling nothing about the refund of my money.
I once again request you to refund my whole amount of rs.1899/- immediately otherwise i have no option but to close down my account in your bank and make a complaint to your higher ups and media about this type of bugling you people are doing for meeting your targets.

A line of confirmation is solicited from your side.

Hi,
. I am Akash Kumar Gupta. Loan A/C Number - PPR[protected] from Axis Bank I took a loan for 2 lac & the premium is due for 5, 000 approx which I have informed them that I will be paying it on Monday 26/03/2018..I was supposed to pay on Saturday 24/03/2018 but the bank was closed. The Axis Bank Call Centre (Collection Dept) in a day they are authorized to give a call 4-5 times in a day for recovering the amount from there customer as per floor supervisor KRUPAL SANGHI & when I have ask him he confirmed it correct. As they have created a massive mental pressure on me & fewer times they have disconnected the call when I ask for supervisor from different Rep. Just to add few of the agent don't know how to speak with the customer.Axis Bank has loose his quality this much that they are hiring road side guys to speak with the customer. I would request you to take strict action against this kind of mental harrasment..

I have opened asap a/c no.[protected]. As per bank's instruction i had visited nearby gurukul branch with my original aadhaar card and other relevant details.
I was informed by authority of said branch that my above cited account is closed. They did not answer me for closure. I also asked by email the status of my account. But i have not received any reply.
Kindly let me know the status of my said account and reason for closing of account if so, sespite have aadhaar card and pan.

I have received a call from axis bank executive that they are providing my zone credit card with a lifetime free validity.. I have applied 15 days back. They said i will receive it in 10 business days.. But havent received yet... Can u pps provide me with the info like whata d matter with the delay delivery of my credit card... Please kindly send me my credit card asap.. Waiting here... Your executive had came my home and verified my documents etc... So i dont think their shud b a prob from my side.. Surely it must b u ppl's failure..

Hi

Everymonth emi due date is 5 of the month, even maintaining suffivient balance by 5th or before date of every month, bank is charging bouncing charges..
If i ask what is reason for putting bounce charges they replied as insuffiencient balance. Now i want to know the full details, how can i get it.
Axis bank really disappoints me.

Regards
Tejaswini k...

I have received a call from axis bankyesterday. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 2113. It has been noticed that the money already been charged @1899..

My relationship no is 4020078. I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..

Helo recently few days ago this month march 2018 i had open account with your bank with deposits of rs 10, 000 and after activation i gotta a text from ur bank on my register mobile that.. U have charges a fees of rs 590 for debit card issue... Can u explain me which bank charges this kind of money in advance for the whole financial year of 2017_2018 for issue of debit card... I m very disappointed with ur service... Pay back my money...

On 23 march, my account debited by 118
And narration was
"hello! Your a/c no. *808 has been debited by rs. 118 on 23mar18. The a/c balance is rs. 36.10. Info: axismf_mndtverfchg_july-17""

I want to know about this charge. And want refund of same amount...

Without information how can they debit my account
My registered no. Is [protected]
Bank can track my account via my registered no. So i will not share my account no. For public

My emi is just 2600 and the bouncing charges are 2500. This is ridiculous why are this double charges from axis bank. Now it has accumulated to rs 30000 and unable to deal with this kind of charges.

After having requested the branch in mapusa to stop my auto debit going for the emi to just dial they took no heed and ignored my request. I am very much dissapoined at the service from. The mapusa branch goa.

You advise to find me a solution will be appreciated thank you in advance.

Axis bank — recharge not done

1 review
Sujittiwari on feb 25, 2018 submit a complaint
Dear sir/madam

Hamne 23/02/2018 ko [protected] me 20 rupaye ka recharge karaya

Lekin yah hamare acount se cut gya aur recharge nahi hua.
23 feb '18 23 feb '18 inb/[protected]/axis mobile recharge/ - rs20.00 dr
This is the here details plz resolve my problem sir sujit kumar tiwar
Axis bank — recharge not done

1 review
Sujittiwari on feb 25, 2018 submit a complaint
Dear sir/madam

Hamne 23/02/2018 ko [protected] me 20 rupaye ka recharge karaya

Lekin yah hamare acount se cut gya aur recharge nahi hua.
23 feb '18 23 feb '18 inb/[protected]/axis mobile recharge/ - rs20.00 dr
This is the here details plz resolve my problem sir sujit kumar tiwar
Axis bank — recharge not done

The below transaction detail is self explanatory. I did a domestic money transfer thru net banking for rs 25000. The transaction detail is as under :
=
Transaction details
Reference id
[protected]
Frequency type
One time
Transaction type
Domestic transfers
Transaction tag
Fundstransfer
Transaction date
15 mar '18
Payee name
Biju
Payee type
Personal payees
Transaction amount:
Rs25, 000.00
Charge amount:
Rs0.00
Total amount:
Rs25, 000.00
Remarks
Treatment fee
Status
Under processing
Status description
Transaction under processing
Ifsc code
Dcbl0000087
=
On 15th march, this was done and till today, status is showing "under process".

My beneficiary received the money at the time of need.
Neither this transaction was made cancelled, nor my account is debited (Nor the concerned account is credited).

Untill the bank gives confirmation for the cancellation of this transaction, i am unable to send money again as it might lead to 'double transfer of money'.

This is the 9th day, i am inquiring with phone banking people every day (They gave me two reference number[protected],[protected] & they are everyday by-passing the query be giving useless apology statements without any action whatsoever.

One of their mail i attached for reference :
=
Dear sir/madam,

I apologize for the delay in resolving to your query.

I understand it is a concern regarding neft transaction of rs 25000.00 processed on 15/03/2018.

I have initiated the request for your query with reference number 39866874 and the same will be resolved within 01 working days.

In case you have any other queries you can visit us at www.axisbank.com/support or call us (Chargeable as per local call rates) on[protected] or[protected].
Have you linked your aadhaar number with your bank account? If not, please do so for seamless banking. This is a mandatory requirement as per the directive from rbi. To know how to link, click here

Best regards,
Nrusingha charan nayak
Customer support
Axis bank
=

Strict action to take against them & also i need to be reimbursed with the repair charge for my wastage of time & my harassment

Regards
Somnath dasgupta.

Just received my privilege credit card a few weeks ago. I am trying it set up initial few things through the app. It first asks me to authenticate the card details and nothings works whenever i input. There is no response from customer care either. This is weird that even if people want to do things on their own through internet banking/ app, bank is not supporting them and asking them to depend on phone/ branch banking. Contact e-mail id on their own website is either unavailable or wrong. Why should someone pay rs. 1500 for such credit card with almost no benefits + worst service?

My sb account no is [protected] in axis bank. I have not taken any loan nor there is any emi. I have observed that in the month of feb 18 bank has deducted rs250/- as consolidated charges from my account stating that st bounce charges loan, emi where there is no such dealing with bank..
More over i have also observed that in this ajmer branch local cheque clearing is taking almost 4/5 days.in the month of jan18, i deposited a cheque on 9th jan18, which was and i got credit in account on 16th jan 16. It can be checked from branch records.

I applied for axis bank buzz credit card, bank offering me for add on credit card to me as father name.

For bank requirement executive come at home for collecting document and form fill up

After 15 days i received both credit card, in credit card my name is correct and my father name come wrong actually should be name is kurjibhai pandav
But come name in credit card is kurjiben pandav gender change.

This big mistake bank executive insulting customer

I called bank exticutive for rectify this but she told me use as it is either come at branch and application for same. If i have to go branch why bank executive collecting document from home?

Very poor service toward costmer

My register mobile number is [protected]

Contact : [protected]@gmail.com, [protected]