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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 40

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N
Resolved
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Hello

I have an impending due of 62000(total amount) on axis credit card but due to some circumstances in the family i am finding it difficult to repay the amount, rather i would like a settlement amount.
Plz acknowledge and reply

Thanking you
Aug 10, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2022
Axis Bank Customer Care's response
Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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    Sarthak Johri
    Jul 7, 2022
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    I am receiving messages of someone else's bank account on my new phone number from jio.
    Axis Bank customer support has been notified about the posted complaint.
    Hi, we request you to share the screenshot of the message received along with contact number for further assistance. Regards, Team Axis Bank
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      SUNDAR AkASH
      Jul 7, 2022
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      I received a call from axis bank a month ago. They told me about Card protection. And they asked me for my DOB i typed in my dail pad and then now With out my permission they took my 2, 199rs from my debit card. I just want to deactivate this one assist service and refund the money.. Otherwise. I will also no more as axis bank customer.
      Axis Bank customer support has been notified about the posted complaint.
      Dear Sundar, we apologize for the inconvenience caused. Request you to share your registered contact number & customer ID via this link http://survey.webengage.com/ws/1qq44ps along with the code JUL06CA0702 & our team can look into the same at the earliest - Andreya, Team OneAssist.
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        R
        r s minhas
        from Agra, Uttar Pradesh
        Jul 7, 2022
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        Address: 36/12,Tilak Nagar Ashok Nagar

        Dear team

        i am titing about diduction in my saving account
        last month 05 of last month charges was already diducted from from my account . but know this month also diducte from my account, y?????

        please i am telling please no body will take loan from axis bank

        i[censored] need loan please take from governmnet banks only

        all private banks r making as fool
        Axis Bank customer support has been notified about the posted complaint.
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          Payalh
          Jul 7, 2022
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          I was working with axis bank and left without notice but i applied for irda exam and my details are linked with axis bank.
          My pan card number is linked with axis bank with irda.
          I am registering for irda exam with hdfc bank but it's getting rejected as my pan card number is linked with axis bank.
          Please delink my pan card number.

          Pan card number BLBPJ3272N
          Name Payal Pradeep Jain
          Employee id 192649
          Axis Bank customer support has been notified about the posted complaint.
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            D
            darshan theerth
            Jul 6, 2022
            Resolved
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            Resolved

            Hello, I was called by the Axis bank manager in May month to get an axis Flipkart credit card. But due to my address change, I had not opted for it. But then the manager said, the credit card would be dispatched with my current account address. So I had given a confirmation to get the card. In the verification call, they even verified my address with my current address.

            But once the card is dispatched, it was delivered to my old address and I tried reaching service support, where they told me to update the address in the mobile application. I tried updating it from the axis mobile app, but it's not updating the address.

            Now the problem is that since the card is returned to the bank, there is no way I could pay the bill for the joining fees. Also, I couldn't block the card as well.

            I feel it's the fault of the Axis bank manager to give false hope and instruct me to buy this credit card and now I'm in a state where I couldn't use the card or block the card.

            Also even though I have updated my address from the bank, still getting the card is difficult and it is affecting my score.
            Aug 23, 2022
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 10, 2022
            Axis Bank Customer Care's response
            Hi Darshan, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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              I
              Ipshita27
              Jul 6, 2022
              Resolved
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              Resolved

              I am an account holder with Axis bank and reside in Australia. In Early May this year I had visited the GK2 branch to close my bank account and Mr Vinod Kumar offered to assist in the process and asked me to sign documents confirming closure- it was all done quite hurriedly as the branch was busy. I needed to close the account as I am a permanent resident in Australia. I was visiting my parents in west Delhi and traveled all the way to GK 2 just for this. Mr Vinod asked me to withdraw the remaining balance from my account and to inform him so he could close the account- he assured me everything was in place and he got me to sign some documents as well. I followed all instructions and informed Mr Vinod of the same and he confirmed the account will be closed the following day( in first week of May).

              It’s been pure harassment ever since. I returned to Australia and received a msg on the registered number that some charges had been levied due to insufficient balance- I only withdrew this money as I was asked to do so by Axis bank employee Vinod Kumar. I have been trying to reach him over WhatsApp ever since and he assures me the account will be closed but still hasn’t processed the closure. When my sister/lawyer reached out to him he said the account was in the process to be closed but it is still not closed.

              This behaviour seems highly unethical. My family have has banking with Axis for over 15 years now and I am shocked at this treatment to customers.
              Sep 2, 2022
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 10, 2022
              Axis Bank Customer Care's response
              Hi Ipshita, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
              As I’ve mentioned above, I reside in Australia, calling from the registered number is going to be a challenge. If you share a number I am happy to call you on my own call charges.
              When I sent my written complaint to you, you asked me (as a reply to my email) to send it from “registered” email address, and then I sent the same complaint through the registered email address and have still not heard back from you. It’ begun to feel like a stalling tactic for harassing customers unnecessarily
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                A
                Adarsh Agnihotri
                Jul 6, 2022
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                I need my experience or reliving letter
                Axis Bank customer support has been notified about the posted complaint.
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                  R
                  RakeshD55
                  from Panvel, Maharashtra
                  Jul 5, 2022
                  Resolved
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                  Resolved

                  Address: K - 246, Satyajyot CHS,, Adaigaon,New Panvel

                  SHREE SAMARTH ENTERPRISES
                  Axis Bank, Old Panvel, Navi Mumbai.
                  Current AC No : [protected].
                  IFS Code : UTIB0000036.
                  Contact No : [protected].
                  Cash deposited in khanda colony panvel - 410206.
                  atm machine no : OCPRH03604
                  Money deposited but not credited in account. Went to khanda co panvel branch they just note down complaint just take complaint no ( Thank you for contacting Axis Bank. SR no. SAK[protected] for recycler txn dispute for A/c no. XX2371 will be completed within 4 & 30 working days for Levels 1 & 2 respectively. For any update on your request, please quote the SR no.?
                  they told me call customer care they don't even now what was TAT for refunding payment worst service axis had. if axis bank able to provide proper cash deposit service axis shound be shut down machine making customer in trouble i can say axis is worst service in customer that i found.. even your branch executive not even know about TAT of returning pay. Please refund my payment as soon as possible.
                  Machine No : OCPRH03604
                  Dt :[protected] Time : 15:47:19
                  Status : Transaction was unsuccesful
                  Tel : [protected]
                  please help me for money
                  Axis having worst service making customer in trouble
                  Sep 3, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 10, 2022
                  Axis Bank Customer Care's response
                  Hi Rakesh, we wish to inform you that the transaction has been successfully processed on 8th July 2022. Regards, Team Axis Bank
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                    V
                    Vicky Bhuva
                    Jul 5, 2022
                    Resolved
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                    Resolved

                    I have axis bank account and credit card, I have paid bill of this month well in advance in different payment methods. Overall sum is more than actual bill. Still it has deducted brn payment from my savings account. Currently my total outstanding is in minus. Kindly request you to reverse it.
                    Aug 19, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 10, 2022
                    Axis Bank Customer Care's response
                    Hi Vicky, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                      Jobin J
                      Jul 5, 2022
                      Resolved
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                      Resolved

                      My credit card statement has been generated on 10th of June and the due date is 30th June. I have paid my credit card bill of 590rs exactly on 30th June. but axis bank is showing late payment charges in my upcoming credit card statement. when I contact customer care they say they received the amount on 5th June only hence the charges are legitimate and cannot be reversed. but its not my mistake and I paid the money on time but for this trivial amount my credit score will be affected I feel cheated and scammed for something I didn't do. I will attach my bank statement and axis bank payment statement along with this post. I really want the bank to look into this because i have had credit cards with other banks and i never made a late payment in my life.
                      Jul 10, 2022
                      Complaint marked as Resolved 
                      The bank has reverted my late payment charges and refunded the amount.
                      Axis Bank customer support has been notified about the posted complaint.
                      Jul 05, 2022
                      Updated by Jobin J
                      here is the transaction details

                      Verified Support
                      Jul 06, 2022
                      Axis Bank Customer Care's response
                      Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                      Hi axis bank team,

                      The late payment from my credit card has been reverted. Thanks for responding to my issue and providing a resolution. I hope in future i won't face issues like this i would mark this complaint as resolved. Hope my cibil score won't be affected by this
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                        A
                        akg456
                        from Pune, Maharashtra
                        Jul 5, 2022
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                        Address: Vadodara Gujarat

                        I received a sms that Rs. 184 has been deducted from my saving account against BRN-Card Payment without any intimation to me. This is really a big surprise which indicates type of fraud by bank itself.
                        I therefore, request to immediately reversal of the said amount back to my bank account.

                        Date : 05/07/2022
                        Axis Bank, Manjalpur Branch, Vadodara, Gujarat
                        SB Ac/ : XXXXXXX22400
                        Axis Bank customer support has been notified about the posted complaint.
                        Jul 12, 2022
                        Updated by akg456
                        Not yet resolved please do the needful
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                          V
                          Vinay1393
                          from Delhi, Delhi
                          Jul 5, 2022
                          Resolved
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                          Resolved

                          Address: 123, Vivekanand puri, SARAI rohilla

                          Hello Team,
                          There are 4 unauthorised transactions on my credit card staed 30th May and 31st May.
                          1st payment- 594
                          2nd Payment- 594
                          3rd Payment- 693
                          4th Payment- 693
                          I have complaint about this two times but there is no reply from axis bank team.

                          Also, I have transferred the credit card payment on 4th June, 2022 using icici netbanking with transactionID[protected] but after 3 days on 7th June, 2022 the payment gets back onto my ICICI account.
                          I have again then payed the amount and it Hot settled on 13th June, 2022.
                          This is not the first time I’m facing these issues with axis bank credit card.
                          I always pay the dues on time and this is axis bank’s network issues that the. Transaction doesn’t pass through on 4th June, 2022.
                          It was repeated again in June. I have faced this issue back in April too.
                          Whenever I call axis bank executive, they say that they can’t do anything with it and I need to mail.

                          It’s been 20 days now and I have created more than 5 cases on axis bank app. But everytime they close the case and any proper information and still the unauthorised transactions persists.
                          Aug 6, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 06, 2022
                          Axis Bank Customer Care's response
                          Hi Vinay, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank.
                          Please find the Case ID:[protected] as requested.

                          I have created more than 5 cases, but all those cases got closed by providing wrong information.

                          Regards
                          Vinay
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                            S
                            Sailesh. Gupta
                            Jul 5, 2022
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                            Last week I went to axis Bank Howrah golabari branch to close the salary account just because salary stop crediting into the account for last 3 month and I have submitted the form still not heard anything from the bank. The rep reluctant to close the account and he forced me not to close the account just because I am having FD and OD but that is under different account. But he lies to me it is all linked in between which is baseless reason. I am worried whether he genuinely forward my request or not. Customer id#[protected].
                            Axis Bank customer support has been notified about the posted complaint.
                            Jul 06, 2022
                            Updated by Sailesh. Gupta
                            I have not heard yet from Axis Bank, not sure what they are upto. It is an harrasment...we cannot close the account if we want.
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                              S
                              Social Media King
                              Jul 4, 2022
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                              Address: pune

                              My credit card is generated before 5 days but still not got any dispatched message - my customer id is[protected]
                              Axis Bank customer support has been notified about the posted complaint.
                              Jul 05, 2022
                              Updated by Social Media King
                              I received sms today from axis bank that your card is been dispatched through blue dart this is your tracking number and this is the link and when I clicked on link it redirected me on axis bank own tracking platform shows tracking window and status is your card is Handovered to bluedart then I cross checked with blue dart website with the e way number it showed me no records found. Then I visited blue dart office too and showed them message from axis bank then they said that no it's wrong message. No records in our data about this tracking. And finally I called axis bank and then they said no your parcel still not dispatched. What a bank and what is this service.
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                                Vanshika yadav1561
                                from Delhi, Delhi
                                Jul 4, 2022
                                Resolved
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                                Resolved

                                Respected Mam/sir,
                                I vanshika yadav holding a account in Axis bank priyadarshni vihar, Delhi. I used flipkart axis bank credit card. Today in the morning at 4th July, 2022 I received a call that we are calling from axis bank and with your credit card we have given you a security for which you need to pay us a amount of 2400 and if you want to deactivate this security you need to go to a link and then you don't need to pay an amount. So, once i started doing by processing the link if was whole of a axis bank everything was looking original they were on hold even . The contact no. from which i was getting the call is [protected]. The amount after started deducting twice of 40, 580 and again of 40, 580. Immediately i called axis customer care to block my credit card. AT their they told me that the transaction was through paytm Rent, i called paytm too and register complaint there also. The transaction id which i got from my axis customer care for the transactions are- [protected] and the another one is [protected]. Please look into this matter urgently.
                                Thanking You,
                                Vanshika yadav
                                [protected] (contact No.)
                                Aug 9, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Jul 04, 2022
                                Updated by Vanshika yadav1561
                                Axis bank credit card related amount deduction fraud.
                                Verified Support
                                Jul 05, 2022
                                Axis Bank Customer Care's response
                                Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/report-fraud.aspx to raise a dispute for the referred transaction if not raised already. Regards, Team Axis Bank.
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                                  jsvijay
                                  Jul 4, 2022
                                  Resolved
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                                  Resolved

                                  Hi
                                  I don't know why they debit the amount without prior information about the charges regarding cards.
                                  just now I got BRN- card charges 1248 rupees debited from my account. There is no clear information why that charges are falling and how how to resolve those problems. I request for solving this issue and refund the charges. thank you. please respond ASAP.
                                  Aug 14, 2022
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 06, 2022
                                  Axis Bank Customer Care's response
                                  Hi Vijay, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                                    R
                                    Rajinder saini 3
                                    Jul 3, 2022
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                                    Address: Vill bari haveli ropar punjab 140001

                                    My friend Kuldeep singh he is illatrate he not known how to use credit card
                                    But his credit card use by another person
                                    Without using credit card and without sharing any password my credit card number is [protected]
                                    Pls suit out problem sir branch unable to suitout this problem Mr Rahul is manage our whole family account andFDR AND LI
                                    But he was not able solve my problem
                                    My home branch is Ropar
                                    Brach code is 649
                                    My mobile number is [protected]/[protected]
                                    Pls process sir
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Aswin N Varghese
                                      Jul 3, 2022
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                                      I have applied for the Flipkart axis Bank credit card and I got message and mail saying the card is approved. I also got the credi card pin number. But didn't receive the card. Even I also didn't get the application number also. Kindly consider this complaint
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Naresh Sura
                                        from Hyderabad, Telangana
                                        Jul 3, 2022
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad

                                        Naresh sura here
                                        Please Remove my pan number in irda site

                                        Pan : DEBPS8590P

                                        Pls, remove urgent basis.I'm not working in the agency but my pan no is at irda site kindly remove it quickly . Facing problem in new job.
                                        And de-link in corporate please as soon as possible

                                        Find attachment.

                                        Thanks
                                        Naresh Sura
                                        Jul 3, 2022
                                        Complaint marked as Resolved 
                                        They are de-link only individual PAN IN IRDAI Website. But I need de-link in corporate in IRDAI website. I had emailed but they are not resolved my problem
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Jul 03, 2022
                                        Updated by Naresh Sura
                                        I need to de link PAN in corporate website of IRDAI. Pls solve my problem
                                        Pan card number removed from there side?
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