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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 37

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I
iamsanketmishra
Jul 23, 2022
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Address: Delhi

HI i have saving account in axis bank & when i checked my balance they have deducted 5780 INR from my account written as Consolidated Charges and GST OF 1040 INR, please help me to get my money back, these banks are deducting innocent peoples money from their accounts without their consent.
Aug 27, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2022
Axis Bank Customer Care's response
Hi Sanket, we wish to inform you that consolidated charges are levied by the bank depending on the type of savings account you hold with the bank or on account of any additional service/product you have opted from the bank. We request you to refer to the following link to get the details https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Regards, Team Axis Bank
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    A
    Avin38
    from Gurugram, Haryana
    Jul 22, 2022
    Resolved
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    Resolved

    Hi settlement offer to me I paid total amount but not getting noc manager Sudheer is not answering my call my loan number PPR[protected] please help me no body is responding from Axis bank
    Aug 28, 2022
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 24, 2022
    Axis Bank Customer Care's response
    Hi, we understand that you have already escalated the concern to our Nodal team via SR number[protected] and be assured that you shall be responded shortly in the referred matter. Regards, Team Axis Bank
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      Shubham Ambastha
      Jul 22, 2022
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      Sir. A sales executive sold me a AXIS BANK AURA CREDIT card with fake promise that there is no annual and joining fees for existing customers.

      However i got to know that the information she was giving was wrong to just prompt me to subscribe to one more credit card.

      i already had a flipkart axis bank credit card and i dont need another.
      Aug 25, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 24, 2022
      Axis Bank Customer Care's response
      Hi Shubham, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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        S
        skumar sahoo
        from Bhadrak, Odisha
        Jul 22, 2022
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        Bank fraud:310 pehele training charges phir 1780 rupees id card and phir 10000 sallary account ke liye=12090 rupees
        apko nachate bato mein ulajh rakh te he...
        phone numbers was:[protected] rajni rathor
        [protected]-rony
        [protected]-md prasad md asif ye bada chor
        [protected]
        [protected]-suraj
        please, don't belief like this fraud.only trust online form by govt portal.
        it is fraud people.
        Aug 30, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 24, 2022
        Axis Bank Customer Care's response
        Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank.
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          S
          SRINIVASMURTHY N
          Jul 22, 2022
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          We are not sure the reason for debiting amount from my account stating for Sign Very charges and no where i have agreed to deduct amount from my account.
          Bank is charging for no reason.
          please return.
          Axis Bank customer support has been notified about the posted complaint.
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            S
            Seema401
            from Delhi, Delhi
            Jul 21, 2022
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            Cibil amount/ masking

            Address: gwalior

            Hello,
            i have paid off my credit card dues completely in Nov 2021. Your executive asked me to deposit extra amount called CIBIL Amount, which was deposited in the credit card account. However there has been no update in my cibil or credit card account. I have tried to contact your customer care and your executive as well. No relief has been provided....
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            P
            Jul 21, 2022
            Resolved
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            Resolved

            Dear sir,

            My axis bank credit card shipment no. [protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
            Address:
            Room number 106, Street number 6b, Mahipalpur Extension 110037
            Mob: [protected]
            Sep 2, 2022
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 24, 2022
            Axis Bank Customer Care's response
            Hi, we have checked and wish to inform you that the credit card has been returned by Bluedart courier services. We request you to refer the following link to update your address: https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/Cards-Credit-UpdatePersonaldetails-address.aspx Once updated, please contact our phone banking team at [protected]/ [protected] (charges applicable as per network service provider) and place a request to re-dispatch the card. Regards, Team Axis Bank.
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              S
              Suneer Puri
              Jul 21, 2022
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              I am writing this with regards to my credit card bill payment. My Credit card number is 5593-XXXX-XXXX-5238 .

              This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months as i met with an accident and even lost 3 member of family also, we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

              I can able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

              I am ready to settle this as soon as I get the confirmation from your side.

              Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

              Please reach out my number: [protected].

              Thanks,
              SUNEER PURI
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 24, 2022
              Axis Bank Customer Care's response
              Hi, we regret the inconvenience caused. Please share us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
              Jul 27, 2022
              Updated by Suneer Puri
              As i lost our cellphone in that incident the no was [protected] if you want to contact you can on [protected]
              Jul 28, 2022
              Updated by Suneer Puri
              Any update pls
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                J
                Jains1995
                Jul 21, 2022
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                Resolved

                I'm trying to do UPI from several third party applications even through official banking application but it is getting failed.

                I've already registered a complaint in the bank but they're saying it's already activated from their side and still I'm facing the same issue. I'm completely stucked even I called to third party applications customer service and they told me your bank is not authorising the payment.

                It's been a month that I am facing the issue. I've also visited the branch more than 5 times and filled two different forms but the issue is not fixed yet.

                Kindly help
                +1 photos
                Aug 24, 2022
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 23, 2022
                Axis Bank Customer Care's response
                Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                  D
                  deependra0207
                  Jul 21, 2022
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                  Address: Axis Bank Betul College Road Betul Madhya pradesh.

                  Humble Request that i m Deependra Singh s/o Satish Singh My Account Number Is [protected].I would like to inform u that the Credit Card Whose Number xxx7312 was given to us For use through This Account Number .During the Corona period, The Facility Of Ex gratia Payment given by the government, we have Recieved the message 11/11/2020 Time 16:34 PM For Rs 37 Credited the xxxx7312 Credit Card by the government. I want to inform that no such Facility has been given To me by your Bank.
                  Sir u tell us why The Benefit of this Facility was not given to us. So who will Compensate For This Mistake ? Whatever loss i have Done, you Should Compensate For it.Understanding this whole matter, please give me proper justice.
                  Aug 31, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 23, 2022
                  Axis Bank Customer Care's response
                  Hi Deependra0207, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/sub-issues/loans-home-exgratiapaymentrelated.aspx for more information on the referred topic. Regards, Team Axis Bank
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                    S
                    sarbaric
                    from Kolkata, West Bengal
                    Jul 20, 2022
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                    My Axis credit card is paid in full and I do not use it.
                    SIP gets auto deducted from my axis savings account on 20th of every month and I had just kept the right balance in my account.
                    On checking today, I notice that an amount of INR 1211.36 has been deducted, transaction being - BRN PYMT Card.
                    I would have missed on my SIP had I not checked. There was no prior information provided of this amount being deducted.
                    I would like to close my axis credit card and request a refund on INR 1211.36.
                    My contact no - [protected]
                    Sep 3, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 23, 2022
                    Axis Bank Customer Care's response
                    Hi Sarbari, we request you to contact our Phone Banking Center on [protected]/[protected] and our executive will assist you further in the referred matter. Regards, Team Axis Bank.
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                      C
                      choton111
                      from Kolkata, West Bengal
                      Jul 19, 2022
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                      Address: Axis Bank, Dunlop Branch, Kolkata-700090

                      I am a customer at Axis bank, Dunlop Branch, Kolkata-700090. I did not received new debit card, still they deduct charges (Rs.354/-) from my account. On complain, they assured to refund the same, but they are playing...on every reminder email, they are providing new complain no. and telling to wait for action !! After couple of repeat of the same play procedure, I angry and rudely asked, " how long axis bank will play with long time customer & will provide new new complain no !!" ? Now they stop to reply/ communicate.
                      Axis Bank customer support has been notified about the posted complaint.
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                        Mounita Patra
                        Jul 18, 2022
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                        Address: BETHUADHARI , NADIA ,741126

                        Today 7 thousand taka was deducted from my account by introducing myself as Axis Bank official. They had all my credit card details and I thought they were the official of Axis Bank. Because all the transitions have given its complete details. Accordingly an OTP number is taken from me through SMS and then the money is deducted.
                        And when I mentioned this to Axis Bank customer care, they looked casual and I didn't get my correct answer.Instead I was told that I may or may not get the money. And then a ticket was created and when I called customer care again about the matter they hung up on me before they could hear me fully.
                        And when I paid on my credit card how did those people know that I paid on credit card. I don't see any security and solution with this bank.
                        Aug 27, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 23, 2022
                        Axis Bank Customer Care's response
                        Hi Mounita, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                          S
                          sajeel87
                          Jul 18, 2022
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                          One Assist Services service of Axis Bank

                          My family member's account got debited by Rs. 2199 for one assist service which I have not opted for. When went to the bank they informed me that one assist service is nowhere related to Axis Bank. But when called oneassist service they informed its for Axis Bank.

                          Could you please clarify what is the reason for this....
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                          DineshPanwar01
                          from Nagaur, Rajasthan
                          Jul 18, 2022
                          Resolved
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                          Resolved

                          Address: Nagaur, RAJASTHAN

                          Today i tryed depositing 41000 into the cash deposit machine and i received a receipt that 1 note is retained by bank and rest of the 39000 note want to submit i cancelled the transaction and my 1 note is not came back from the cash deposit machine, i have call the customer care and lodge a complaint they told it will be solved my 4 to 7 business day.
                          Aug 23, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 23, 2022
                          Axis Bank Customer Care's response
                          Hi, we request you to share the registered mobile number or Dispute ID raised (if any) for further assistance in the referred matter. Regards, Team Axis Bank
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                            SHAIK SARKAR ALI
                            Jul 18, 2022
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                            Address: Hyderabad

                            My account is debit frezed i dont know why and i am not in Hyderabad my account branch is in Hyderabad and i cnt go to Hyderabad. I contacted chat suppor they given me number and e mail i want funds emergency bills there js no reply from bank or branhc.
                            Axis Bank customer support has been notified about the posted complaint.
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                              Roshikha Kavitha
                              Jul 18, 2022
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                              Address: Bangalore

                              Hi,

                              I have a on going loan with Axis Bank actually I lost my Job before two and half years ago still managed to pay my EMIs still now this month I couldn't pay and I am trying to arrange it, but iam every day getting harrasment calls every one hour they are keep calling and one person came to my door step and was keep on ringing the door bell. Please help me on this until i arrange something to settle my loan i need time.
                              Axis Bank customer support has been notified about the posted complaint.
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                                Shruti Chourasia Raipur
                                Jul 18, 2022
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                                Axis bank,

                                I have been card holder since 2021, now I have received 2 credit card one Flipkart and neo, but my neo activation benefits have yet not started so how much time it will take.

                                Customer care team is not giving proper assistance to me, and I want to close my as well. My compaint no is[protected]

                                They just sold me card and no after sales Services...[protected]...this person just converted his lead and after that no response.. Kindly assist or close both my cards i will try another option.. Regards
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Pavan Angirekula
                                  Jul 17, 2022
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                                  I vacated a house on 31-March-2022. From then onwards i am trying to delete autopay biller for electricity. Its giving error in mobile app and also on internet banking. Requested relationship manager to resolve this. He asked me raise a dispute request in Axis bank site. I did the same immediately and after 2 days I got a call from axis bank to go to nearest branch in-person. I went to branch and given a written request on 14th july 2022. No action taken. Today I called phone banking and said they will raise a another request. It seems they are closing all earlier request by default without resolving. Today one more bill paid. I am struggling to stop paying bill for which i vacated 4 months back. I tried all options and not sure how i get the money back and stop paying further bills. Could you please raise a consumer complaint to recover all the payment done and take action on axis bank. Thanks, Pavan Angirekula ([protected])
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                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Nihalpaswan
                                    from Bhilai, Chhattisgarh
                                    Jul 17, 2022
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                                    Address: Bhilai Chhattisgarh

                                    Hello team,
                                    My self NIHAL PASWAN. And i have an a account in axis bank and my bank account no is- [protected]
                                    This is my salary account but I didn't had idea that my salary account is converted into savings the branch deducting charges every month and when i asked with sales officer about this he assured me that still my account is in salary account... After deducting many times when i visit branch they informed me that my charges has been deducted for saving maintenance charges... I have been already process for converting my account into salary account but yesterday they again deduct 590 rs charges... So for that I'm really dissatisfied with your service...
                                    Kindly take action and refund my such amount as soon as possible

                                    Thankyou
                                    Nihal paswan
                                    [protected]
                                    +1 photos
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