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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
Complaints 13013
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6562
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Axis Bank reviews & complaints page 37

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A
anujaggr
Jul 25, 2022
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I am writing this with regards to my credit card bill payment. My Credit card number is XXXX-XXXX-XXXX-4928.

This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 40% of my debts. If agree to settle with this amount, I shall be clearing their dues in 3 EMI's . More than 40% is not affordable for me in the present situation.

Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]
Axis Bank customer support has been notified about the posted complaint.
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    K
    Kavuri123
    from Tumkur, Karnataka
    Jul 24, 2022
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    Address: Tumkur, Karnataka, Tumkur, Karnataka

    Every time in Axis Bank will cut every month cut
    Charge’s, to day total amount 500 rupies Looted in my acount how can the government & RBI help such rogue banks? This is a very fraudulent company
    Axis Bank customer support has been notified about the posted complaint.
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      D
      DrDivya Bhadran
      Jul 24, 2022
      Resolved
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      Resolved

      This is ridiculous from the bank side to deduct an amount of 4082 in the name of consolidated charge when there is no missing EMI and credit card payment...deducting such amount in sake of saying something is stupid...I won't relay on this bank at any cost.
      Aug 29, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 25, 2022
      Axis Bank Customer Care's response
      Hi Divya, please note that the consolidated charges are levied by the bank depending on the type of savings account you hold with the bank or on account of any additional service/product you have opted from the bank. We request you to refer to the following link to get the details https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Regards, Team Axis Bank
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        L
        Lokeshnagar94
        from Kota, Uttar Pradesh
        Jul 24, 2022
        Resolved
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        Resolved

        I have a salary account in Axis Bank, while opening the account it was said that if the salary does not come in the account for more than 3 months, it will be converted into savings, after that the balance will be deducted. My last salary is credited on 15th April, it has not been 3 months yet, my balance is going negative every month.
        Sep 9, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 25, 2022
        Axis Bank Customer Care's response
        Hi Lokesh, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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          H
          harshithout
          from Wanaparthy, Andhra Pradesh
          Jul 24, 2022
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          Axis bank debited high money 1770 on consolidated charges
          Axis Bank customer support has been notified about the posted complaint.
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            K
            kenbakerdalla
            Jul 24, 2022
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            Resolved

            This month I was late to make my credit card payment which was 10, 816 INR. On the last day of the due date, a woman named Sanam Shaikh whose phone number is 9619xxx480 called me and asked me to give her a date. I told her that I cannot give an exact date but I will try my best to make the payment by the last day of the week. Then she called me on[protected] and asked me why I haven't deposited the money yet, I then retold her that the end of the week means Sunday. She even started the conversation very rudely, calling me with my surname in a very harsh tone as soon as I picked up the phone. Then she in the midst of the conversation disconnected the call and my bank account which had 1500 or 1600 INR in it, went into -30, 574 all of a sudden. After a few minutes, another woman called me whose name suggested by the truecaller was Bimal Trivedi, her number was 9824xxx526. She also started the conversation by calling me with my surname without using any title and she was trying her best to bully me as well.
            Aug 29, 2022
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 25, 2022
            Axis Bank Customer Care's response
            Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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              R
              rahulchoudhary12
              Jul 24, 2022
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              Hi, I am Rahul Savings bank account holder in Axis Bank and amount of Rs 11.50 plus GST has been deducted from my account on the name of consolidated charges without any mentioned reason .How can i get to know the reason for this deduction
              Axis Bank customer support has been notified about the posted complaint.
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                P
                Pooja jha Singh
                from Noida, Uttar Pradesh
                Jul 23, 2022
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                Dear sir,
                Greetings for the day .
                This is keep you inform that i m Puja Jha have a saving account with you Axis bank and my account got debited wid 5418.50 on 23.07.2022 as consolidated charges & GST charges after enquiry I did from Axis bank SMS
                Refund my money back
                Axis Bank customer support has been notified about the posted complaint.
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                  J
                  Jitu261982
                  from Jodhpur, Rajasthan
                  Jul 23, 2022
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                  Address: Jodhpur

                  On 21 July 2022 one of my customer did online payment by scanning my Gpay business QR Code whose UPI transaction ID is[protected] and also in my Gpay business app amount added showing Successfully by Google also the transaction is showing successful from both ends but my bank officials says this amount is not credited into my current account and gone automatically to Axis bank suspension account whose details I got from my bank officials
                  Account No. [protected]
                  IFSC Code : UTIB0000000
                  And google business attached this account through my upi ID QR code and every day I received payment from by this QR code but this time this transaction amount not transferred into my bank account by google
                  So please to help me how can I get this amount into my bank account
                  Axis Bank customer support has been notified about the posted complaint.
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                    B
                    BHARAT BOBADE
                    Jul 23, 2022
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                    Address: goregaaon

                    Worst services from axis bank

                    tumhala bap ka accont hai kya paisa cut kiya without intimate karke charged kiya
                    pagal ho kya sab jan
                    Axis Bank customer support has been notified about the posted complaint.
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                      P
                      prasanth72
                      from cuddalore, Tamil Nadu
                      Jul 23, 2022
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                      I have an salary account maintain in axis bank and having balance rs 1000. They suddenly deducted as 1434.01 and 258.12 gst18% for consolidated charges. It's an high amount for my account. Then i tried all paid customer care numbers and head office numbers also. They didn't even respond. I want back my money.. My contact details is [protected]@gmail.com
                      Axis Bank customer support has been notified about the posted complaint.
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                        Y
                        Yashuraj08
                        Jul 23, 2022
                        Resolved
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                        Resolved

                        Hi Bank Team,
                        From past month, 7500 deducting amount in my salary account and it's showing as negative balance but in statement that transaction details are not available.

                        I am very much disappointed to see axis Bank services to customers.

                        Not responding properly
                        Aug 24, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 24, 2022
                        Axis Bank Customer Care's response
                        Hi Yash, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                          Z
                          z4cnation
                          from vadodara, Gujarat
                          Jul 23, 2022
                          Resolved
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                          Resolved

                          At least 10000 rs since i open my account in acis bank they charge my account saying consolidated charge 1200 + 18% gst no any details given me for what and for why they charged it.
                          Aug 25, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 24, 2022
                          Axis Bank Customer Care's response
                          Hi, please note that consolidated charges are levied by the bank depending on the type of savings account you hold with the bank or on account of any additional service/product you have opted from the bank. We request you to refer to the following link to get the details https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Regards, Team Axis Bank.
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                            I
                            iamsanketmishra
                            Jul 23, 2022
                            Resolved
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                            Resolved

                            Address: Delhi

                            HI i have saving account in axis bank & when i checked my balance they have deducted 5780 INR from my account written as Consolidated Charges and GST OF 1040 INR, please help me to get my money back, these banks are deducting innocent peoples money from their accounts without their consent.
                            Aug 27, 2022
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 24, 2022
                            Axis Bank Customer Care's response
                            Hi Sanket, we wish to inform you that consolidated charges are levied by the bank depending on the type of savings account you hold with the bank or on account of any additional service/product you have opted from the bank. We request you to refer to the following link to get the details https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Regards, Team Axis Bank
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                              A
                              Avin38
                              from Gurugram, Haryana
                              Jul 22, 2022
                              Resolved
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                              Resolved

                              Hi settlement offer to me I paid total amount but not getting noc manager Sudheer is not answering my call my loan number PPR[protected] please help me no body is responding from Axis bank
                              Aug 28, 2022
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 24, 2022
                              Axis Bank Customer Care's response
                              Hi, we understand that you have already escalated the concern to our Nodal team via SR number[protected] and be assured that you shall be responded shortly in the referred matter. Regards, Team Axis Bank
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                                S
                                Shubham Ambastha
                                Jul 22, 2022
                                Resolved
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                                Resolved

                                Sir. A sales executive sold me a AXIS BANK AURA CREDIT card with fake promise that there is no annual and joining fees for existing customers.

                                However i got to know that the information she was giving was wrong to just prompt me to subscribe to one more credit card.

                                i already had a flipkart axis bank credit card and i dont need another.
                                Aug 25, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 24, 2022
                                Axis Bank Customer Care's response
                                Hi Shubham, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                                  S
                                  skumar sahoo
                                  from Bhadrak, Odisha
                                  Jul 22, 2022
                                  Resolved
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                                  Resolved

                                  Bank fraud:310 pehele training charges phir 1780 rupees id card and phir 10000 sallary account ke liye=12090 rupees
                                  apko nachate bato mein ulajh rakh te he...
                                  phone numbers was:[protected] rajni rathor
                                  [protected]-rony
                                  [protected]-md prasad md asif ye bada chor
                                  [protected]
                                  [protected]-suraj
                                  please, don't belief like this fraud.only trust online form by govt portal.
                                  it is fraud people.
                                  Aug 30, 2022
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 24, 2022
                                  Axis Bank Customer Care's response
                                  Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank.
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                                    S
                                    SRINIVASMURTHY N
                                    Jul 22, 2022
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                                    We are not sure the reason for debiting amount from my account stating for Sign Very charges and no where i have agreed to deduct amount from my account.
                                    Bank is charging for no reason.
                                    please return.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      S
                                      Seema401
                                      from Delhi, Delhi
                                      Jul 21, 2022
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                                      Cibil amount/ masking

                                      Address: gwalior

                                      Hello,
                                      i have paid off my credit card dues completely in Nov 2021. Your executive asked me to deposit extra amount called CIBIL Amount, which was deposited in the credit card account. However there has been no update in my cibil or credit card account. I have tried to contact your customer care and your executive as well. No relief has been provided....
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                                      P
                                      Jul 21, 2022
                                      Resolved
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                                      Resolved

                                      Dear sir,

                                      My axis bank credit card shipment no. [protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
                                      Address:
                                      Room number 106, Street number 6b, Mahipalpur Extension 110037
                                      Mob: [protected]
                                      Sep 2, 2022
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 24, 2022
                                      Axis Bank Customer Care's response
                                      Hi, we have checked and wish to inform you that the credit card has been returned by Bluedart courier services. We request you to refer the following link to update your address: https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/Cards-Credit-UpdatePersonaldetails-address.aspx Once updated, please contact our phone banking team at [protected]/ [protected] (charges applicable as per network service provider) and place a request to re-dispatch the card. Regards, Team Axis Bank.
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