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Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
Complaints 13009
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6561
Unresolved
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Axis Bank reviews & complaints page 37

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H
harshithout
from Wanaparthy, Andhra Pradesh
Jul 24, 2022
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Axis bank debited high money 1770 on consolidated charges
Axis Bank customer support has been notified about the posted complaint.
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    kenbakerdalla
    Jul 24, 2022
    Resolved
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    Resolved

    This month I was late to make my credit card payment which was 10, 816 INR. On the last day of the due date, a woman named Sanam Shaikh whose phone number is 9619xxx480 called me and asked me to give her a date. I told her that I cannot give an exact date but I will try my best to make the payment by the last day of the week. Then she called me on[protected] and asked me why I haven't deposited the money yet, I then retold her that the end of the week means Sunday. She even started the conversation very rudely, calling me with my surname in a very harsh tone as soon as I picked up the phone. Then she in the midst of the conversation disconnected the call and my bank account which had 1500 or 1600 INR in it, went into -30, 574 all of a sudden. After a few minutes, another woman called me whose name suggested by the truecaller was Bimal Trivedi, her number was 9824xxx526. She also started the conversation by calling me with my surname without using any title and she was trying her best to bully me as well.
    Aug 29, 2022
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 25, 2022
    Axis Bank Customer Care's response
    Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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      rahulchoudhary12
      Jul 24, 2022
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      Hi, I am Rahul Savings bank account holder in Axis Bank and amount of Rs 11.50 plus GST has been deducted from my account on the name of consolidated charges without any mentioned reason .How can i get to know the reason for this deduction
      Axis Bank customer support has been notified about the posted complaint.
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        P
        Pooja jha Singh
        from Noida, Uttar Pradesh
        Jul 23, 2022
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        Dear sir,
        Greetings for the day .
        This is keep you inform that i m Puja Jha have a saving account with you Axis bank and my account got debited wid 5418.50 on 23.07.2022 as consolidated charges & GST charges after enquiry I did from Axis bank SMS
        Refund my money back
        Axis Bank customer support has been notified about the posted complaint.
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          J
          Jitu261982
          from Jodhpur, Rajasthan
          Jul 23, 2022
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          Address: Jodhpur

          On 21 July 2022 one of my customer did online payment by scanning my Gpay business QR Code whose UPI transaction ID is[protected] and also in my Gpay business app amount added showing Successfully by Google also the transaction is showing successful from both ends but my bank officials says this amount is not credited into my current account and gone automatically to Axis bank suspension account whose details I got from my bank officials
          Account No. [protected]
          IFSC Code : UTIB0000000
          And google business attached this account through my upi ID QR code and every day I received payment from by this QR code but this time this transaction amount not transferred into my bank account by google
          So please to help me how can I get this amount into my bank account
          Axis Bank customer support has been notified about the posted complaint.
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            B
            BHARAT BOBADE
            Jul 23, 2022
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            Address: goregaaon

            Worst services from axis bank

            tumhala bap ka accont hai kya paisa cut kiya without intimate karke charged kiya
            pagal ho kya sab jan
            Axis Bank customer support has been notified about the posted complaint.
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              P
              prasanth72
              from cuddalore, Tamil Nadu
              Jul 23, 2022
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              I have an salary account maintain in axis bank and having balance rs 1000. They suddenly deducted as 1434.01 and 258.12 gst18% for consolidated charges. It's an high amount for my account. Then i tried all paid customer care numbers and head office numbers also. They didn't even respond. I want back my money.. My contact details is [protected]@gmail.com
              Axis Bank customer support has been notified about the posted complaint.
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                Y
                Yashuraj08
                Jul 23, 2022
                Resolved
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                Resolved

                Hi Bank Team,
                From past month, 7500 deducting amount in my salary account and it's showing as negative balance but in statement that transaction details are not available.

                I am very much disappointed to see axis Bank services to customers.

                Not responding properly
                Aug 24, 2022
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 24, 2022
                Axis Bank Customer Care's response
                Hi Yash, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                  Z
                  z4cnation
                  from vadodara, Gujarat
                  Jul 23, 2022
                  Resolved
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                  Resolved

                  At least 10000 rs since i open my account in acis bank they charge my account saying consolidated charge 1200 + 18% gst no any details given me for what and for why they charged it.
                  Aug 25, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 24, 2022
                  Axis Bank Customer Care's response
                  Hi, please note that consolidated charges are levied by the bank depending on the type of savings account you hold with the bank or on account of any additional service/product you have opted from the bank. We request you to refer to the following link to get the details https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Regards, Team Axis Bank.
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                    I
                    iamsanketmishra
                    Jul 23, 2022
                    Resolved
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                    Resolved

                    Address: Delhi

                    HI i have saving account in axis bank & when i checked my balance they have deducted 5780 INR from my account written as Consolidated Charges and GST OF 1040 INR, please help me to get my money back, these banks are deducting innocent peoples money from their accounts without their consent.
                    Aug 27, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 24, 2022
                    Axis Bank Customer Care's response
                    Hi Sanket, we wish to inform you that consolidated charges are levied by the bank depending on the type of savings account you hold with the bank or on account of any additional service/product you have opted from the bank. We request you to refer to the following link to get the details https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Regards, Team Axis Bank
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                      A
                      Avin38
                      from Gurugram, Haryana
                      Jul 22, 2022
                      Resolved
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                      Resolved

                      Hi settlement offer to me I paid total amount but not getting noc manager Sudheer is not answering my call my loan number PPR[protected] please help me no body is responding from Axis bank
                      Aug 28, 2022
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 24, 2022
                      Axis Bank Customer Care's response
                      Hi, we understand that you have already escalated the concern to our Nodal team via SR number[protected] and be assured that you shall be responded shortly in the referred matter. Regards, Team Axis Bank
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                        S
                        Shubham Ambastha
                        Jul 22, 2022
                        Resolved
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                        Sir. A sales executive sold me a AXIS BANK AURA CREDIT card with fake promise that there is no annual and joining fees for existing customers.

                        However i got to know that the information she was giving was wrong to just prompt me to subscribe to one more credit card.

                        i already had a flipkart axis bank credit card and i dont need another.
                        Aug 25, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 24, 2022
                        Axis Bank Customer Care's response
                        Hi Shubham, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                          S
                          skumar sahoo
                          from Bhadrak, Odisha
                          Jul 22, 2022
                          Resolved
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                          Resolved

                          Bank fraud:310 pehele training charges phir 1780 rupees id card and phir 10000 sallary account ke liye=12090 rupees
                          apko nachate bato mein ulajh rakh te he...
                          phone numbers was:[protected] rajni rathor
                          [protected]-rony
                          [protected]-md prasad md asif ye bada chor
                          [protected]
                          [protected]-suraj
                          please, don't belief like this fraud.only trust online form by govt portal.
                          it is fraud people.
                          Aug 30, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 24, 2022
                          Axis Bank Customer Care's response
                          Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank.
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                            S
                            SRINIVASMURTHY N
                            Jul 22, 2022
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                            We are not sure the reason for debiting amount from my account stating for Sign Very charges and no where i have agreed to deduct amount from my account.
                            Bank is charging for no reason.
                            please return.
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              Seema401
                              from Delhi, Delhi
                              Jul 21, 2022
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                              Cibil amount/ masking

                              Address: gwalior

                              Hello,
                              i have paid off my credit card dues completely in Nov 2021. Your executive asked me to deposit extra amount called CIBIL Amount, which was deposited in the credit card account. However there has been no update in my cibil or credit card account. I have tried to contact your customer care and your executive as well. No relief has been provided....
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                              P
                              Jul 21, 2022
                              Resolved
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                              Resolved

                              Dear sir,

                              My axis bank credit card shipment no. [protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
                              Address:
                              Room number 106, Street number 6b, Mahipalpur Extension 110037
                              Mob: [protected]
                              Sep 2, 2022
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 24, 2022
                              Axis Bank Customer Care's response
                              Hi, we have checked and wish to inform you that the credit card has been returned by Bluedart courier services. We request you to refer the following link to update your address: https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/Cards-Credit-UpdatePersonaldetails-address.aspx Once updated, please contact our phone banking team at [protected]/ [protected] (charges applicable as per network service provider) and place a request to re-dispatch the card. Regards, Team Axis Bank.
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                                S
                                Suneer Puri
                                Jul 21, 2022
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                                I am writing this with regards to my credit card bill payment. My Credit card number is 5593-XXXX-XXXX-5238 .

                                This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months as i met with an accident and even lost 3 member of family also, we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                                I can able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

                                I am ready to settle this as soon as I get the confirmation from your side.

                                Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                                Please reach out my number: [protected].

                                Thanks,
                                SUNEER PURI
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 24, 2022
                                Axis Bank Customer Care's response
                                Hi, we regret the inconvenience caused. Please share us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                Jul 27, 2022
                                Updated by Suneer Puri
                                As i lost our cellphone in that incident the no was [protected] if you want to contact you can on [protected]
                                Jul 28, 2022
                                Updated by Suneer Puri
                                Any update pls
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                                  J
                                  Jains1995
                                  Jul 21, 2022
                                  Resolved
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                                  Resolved

                                  I'm trying to do UPI from several third party applications even through official banking application but it is getting failed.

                                  I've already registered a complaint in the bank but they're saying it's already activated from their side and still I'm facing the same issue. I'm completely stucked even I called to third party applications customer service and they told me your bank is not authorising the payment.

                                  It's been a month that I am facing the issue. I've also visited the branch more than 5 times and filled two different forms but the issue is not fixed yet.

                                  Kindly help
                                  Aug 24, 2022
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 23, 2022
                                  Axis Bank Customer Care's response
                                  Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                                    D
                                    deependra0207
                                    Jul 21, 2022
                                    Resolved
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                                    Resolved

                                    Address: Axis Bank Betul College Road Betul Madhya pradesh.

                                    Humble Request that i m Deependra Singh s/o Satish Singh My Account Number Is [protected].I would like to inform u that the Credit Card Whose Number xxx7312 was given to us For use through This Account Number .During the Corona period, The Facility Of Ex gratia Payment given by the government, we have Recieved the message 11/11/2020 Time 16:34 PM For Rs 37 Credited the xxxx7312 Credit Card by the government. I want to inform that no such Facility has been given To me by your Bank.
                                    Sir u tell us why The Benefit of this Facility was not given to us. So who will Compensate For This Mistake ? Whatever loss i have Done, you Should Compensate For it.Understanding this whole matter, please give me proper justice.
                                    Aug 31, 2022
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 23, 2022
                                    Axis Bank Customer Care's response
                                    Hi Deependra0207, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/sub-issues/loans-home-exgratiapaymentrelated.aspx for more information on the referred topic. Regards, Team Axis Bank
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                                      S
                                      sarbaric
                                      from Kolkata, West Bengal
                                      Jul 20, 2022
                                      Resolved
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                                      Resolved

                                      My Axis credit card is paid in full and I do not use it.
                                      SIP gets auto deducted from my axis savings account on 20th of every month and I had just kept the right balance in my account.
                                      On checking today, I notice that an amount of INR 1211.36 has been deducted, transaction being - BRN PYMT Card.
                                      I would have missed on my SIP had I not checked. There was no prior information provided of this amount being deducted.
                                      I would like to close my axis credit card and request a refund on INR 1211.36.
                                      My contact no - [protected]
                                      Sep 3, 2022
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 23, 2022
                                      Axis Bank Customer Care's response
                                      Hi Sarbari, we request you to contact our Phone Banking Center on [protected]/[protected] and our executive will assist you further in the referred matter. Regards, Team Axis Bank.
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