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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 39

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H
hit3783
Jul 13, 2022
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This is regarding the UPI transaction which I did on[protected] of Rs. 19000/- via Phonepay.
The transaction got successful from my end and the amount got debited from my savings bank account (BANK OF BARODA) but the merchant didn't receive the amount in his account.

After contacting my bank, I have got the below details about the transaction. The amount has been transferred to the below account number.

Beneficiary Bank: Axis Bank
Beneficiary Account No. : [protected]
Beneficiary IFSC: UTIB0000000

How do I get this money back?
Axis Bank customer support has been notified about the posted complaint.
Jul 13, 2022
Updated by hit3783
axis bank...please solved my problem & pay back my money
Jul 13, 2022
Updated by hit3783
Axis Bank ...
here is the list of complainers with same issue
How your system Work?????????????

please solved my issue

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    Praveen291098
    from Satna, Madhya Pradesh
    Jul 13, 2022
    Resolved
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    Dear sir,

    I am Ashok from Satna, actually My axis bank debit card shipment tracking Way Bill No. [protected] i'm not available in mentioned delivery address(L-397 Hindalco Colony Renukoot SONBHADRA 231217). Because I have shifted from that place to another place and I have also updated my new address in my account details. Kindly below address for your delivery purpose.
    Address:
    Ashok Kumar Singh
    Ward no. 08 Near Sarswati school Ramnagar
    Ramnagar, Satna (M.P) - 485881
    Contact No. [protected], [protected]
    Sep 7, 2022
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 23, 2022
    Axis Bank Customer Care's response
    Hi Praveen, we request you to contact our Phone Banking Center on [protected]/[protected] and our executive will assist you further in the referred matter. Alternatively, you may also visit the nearest branch. Regards, Team Axis Bank.
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      P
      Parth Gandhe
      Jul 12, 2022
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      It’s been over 8 months, your team is not able to trace the credited amount using the ARN number provided by @dmarket.

      This is our hard earned money. Resolve ASAP. ARN 74208321324022591075658
      Axis Bank customer support has been notified about the posted complaint.
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        N
        Nageshwar G
        Jul 12, 2022
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        I am getting unwanted calls from axis bank
        Axis Bank customer support has been notified about the posted complaint.
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          Bhavani bhattu
          Jul 12, 2022
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          Address: L.B nagar Axis bank

          I had a personal loan in axis Bank. I had been asked to pay charges of 50000 including charges and GST.
          This was not informed while processing the loan and we specifically asked them whether it any charges PreClosure/part payment. They said no but when I pay part payment they deducted 50, 000 amount as charges. This is high amount also they haven't intimated it earlier.

          This is worst from axis Bank and it's not acceptable

          Kindly request you to take action on it or else I will proceed legally.
          Axis Bank customer support has been notified about the posted complaint.
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            M
            Mansi Dusane
            Jul 12, 2022
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            Address: AXIS Bank, Kalamboli

            Hello
            I am Mansi Dusane I have loan repayment, on this Sunday (10th July 2022) my account was having enough amount for EMI still emi was bounced and i got charged. Every 10th of Month my EMI is debited and i am successfully paying it but this time i have been falsely/mistakenly charged which is not good for my account reputation. I request the AXIS Bank team to please get into consideration
            Warm Regards
            Axis Bank customer support has been notified about the posted complaint.
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              A
              ajay2808
              Jul 12, 2022
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              I have my axis card replaced lately and now when I'm trying to make any payment online the error appears - your mobile number is not updated with us for online transactions. My number is already updated.
              Axis Bank customer support has been notified about the posted complaint.
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                R
                ramzss5143
                from Machilipatnam, Andhra Pradesh
                Jul 11, 2022
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                Address: Machilipatnam Andhra Pradesh

                My savings account with axis Bank has been deducted with ₹3208.52. Where my account is not liable to any service or Brn charges for operating my credit cards or savings account. I strictly request to take up the action against this company and protect us from corporate looting.
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  SHEK AHAMED SHADHIK
                  Jul 11, 2022
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                  Resolved

                  Dear Indian Consumer Complaints Forum.

                  As per RBI guidlines account balance shall never be negetive.
                  Axis Bank has been adding multiple penalties and now my acccount balance is negetive.

                  I cannot ask my family/friends to make a transaction to this account now since i will lose my hard earned cash.

                  Please help support resolve this issue.

                  Axis Bank Customer ID :[protected]

                  Thanks.
                  Sep 5, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 23, 2022
                  Axis Bank Customer Care's response
                  Hi Ahamed, please note that your account is in lien for INR 3765 towards ShortFall in Consolidated Charges and Debit card annual fees. Kindly fund your account in order to remove the lien and regularize the same. Regards, Team Axis Bank
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                    A
                    Anshul Narwal
                    Jul 11, 2022
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                    I did not agreed to a credit card. But they keep calling me and delivered a card without my consent. I want to terminate the card as soon as possible.
                    Axis Bank customer support has been notified about the posted complaint.
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                      K
                      kalidad krishnan
                      from Hosur, Tamil Nadu
                      Jul 11, 2022
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                      Address: Chennai

                      Hi Team
                      Am kalidoss recently one month back i got call for axis Bank credit card. I was ok to apply sales person asked for my salary i said 50k so person said ur earning good so you will b having high standard so we are providing you high standard card which is privileged card ( just a layman understanding if the standard is high will get high limit) also said if i use 2lak i will get that charges waver (sales person mentioned waver not to pay not refund) so i said ok but after receiving i was got only 51000 as an limit. Withing 12 month is not possible to use 2lak for me within this limit. For eg( if i go for emi atleast 3 mont for using 30k i have to use 17000 in balance 9 month again it's an impossible term) it's not an fair sales. I was not aware it's joining fee since sales person told it's an fee waiver not refund. And also i was not informed on limit i must be known the limit before sending me card this is important because without fulfilling my need why should I buy the product. If it was informed will confirm that it's not my requirement.
                      Axis Bank customer support has been notified about the posted complaint.
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                        A
                        adaniel
                        from Pune, Maharashtra
                        Jul 10, 2022
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                        Resolved

                        My account balance is suddenly showing -315252. I called the customer care number and they told me there is some fraudulent activity on the account. They cannot help me and I need to visit the branch. I have not opened any Demat account. I have sent an email to the bank but no response. Please check into this.
                        Aug 26, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 23, 2022
                        Axis Bank Customer Care's response
                        Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                          S
                          shyam gite
                          Jul 9, 2022
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                          Dear sir,
                          I have done upi payment to merchant on Google pay having IFSC code UTI0000000
                          but money not received in his account. And now he is saying that it is not my account.in my bank statement it is clearly showing IFSC code, his name nitin Patil, and his account no. Still he is refusing.
                          Axis Bank customer support has been notified about the posted complaint.
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                            M
                            MD ABDUL AHAD
                            Jul 9, 2022
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                            Address: Dimapur

                            Axis Bank has deducted money from my savings account without any prior notice.

                            At first an amount of Rs.1 20 was deducted but from the next month it deducted an amount of Rs. 1769.03, so far four times the money has been deducted and they didn't provided any info on it.
                            Also I haven't even activated my Credit Card but they charged. I also didn't applied for the Credit Card but they provided it on their own and now they are charging.
                            I hope I get a refund.

                            Regards.
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              Sunil6353
                              Jul 9, 2022
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                              Address: Naroda road ahemdabad

                              I withdrawing money from ATM but transaction is failed but money deducted from my bank account and cash not received from ATM
                              +1 videos
                              Axis Bank customer support has been notified about the posted complaint.
                              Jul 09, 2022
                              Updated by Sunil6353
                              When my money get refunded.
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                                M
                                Madhus91
                                from Thane, Maharashtra
                                Jul 8, 2022
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                                Credit card was provided with wrong information and now demanding me to pay annual fees
                                Axis Bank customer support has been notified about the posted complaint.
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                                  D
                                  Devendra Bub
                                  Jul 8, 2022
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                                  Address: 8, Durga Apt., Nashik

                                  I am raising this complaint because I have done one transaction from Phonepe to receiver but that amount is not credited to receiver bank
                                  my bank is Axis
                                  Axis bank is not helping. I have tried mail, chat, call options and also visited branch and contacted to bank manager.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    P
                                    Praveen Ma
                                    Jul 8, 2022
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                                    My Name is Praveen and my empid was AS443464 and I have worked in Axis Bank, pallavaram branch, chennai from 10/01/2021 to 15/06/2021.
                                    I have not yet received my relieving letter and I need it urgently as I need to submit this in my new organisation. i have contacted the HR of Axis Bank many times but they either do not pick my call or responded very harshly. They are denying to provide me any info.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      B
                                      bhaskar17
                                      from Bengaluru, Karnataka
                                      Jul 8, 2022
                                      Resolved
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                                      Resolved

                                      Address: Axis bank loan division, Tambaram, chennai

                                      I was promised by an agent that for existing axis bank customers rate of interest is 6.3% where as for others it was 6.66%. I was told to create new SB account in Axis bank to avail that offer. I have created a SB account but the Loan disbursement carries only 6.66%. when I check i was told that this will get revised to 6.3% shortly.

                                      Till now this was not resolved. when I checked Loan centre, they simply says no record available in the system for 6.3%

                                      My home loan # PHRXXXXXXXX3711
                                      Aug 26, 2022
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 23, 2022
                                      Axis Bank Customer Care's response
                                      Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                                        H
                                        Hajare Priya
                                        from Mumbai, Maharashtra
                                        Jul 7, 2022
                                        Resolved
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                                        Resolved

                                        Hi Team,

                                        My name is Sumeet Gupta, I have recently applied for personal loan via Axis Bank (I have read the terms & conditions) which is available on Axis Bank portal. My Personal Loan Application number is 17264436.

                                        I had applied for the above loan on 5th May 2022. Today I had track status of my loan, where it is mentioned that "we are unable to sanction your personal loan as your application does not meet the Bank's internal policy."

                                        As per bank's policy "A salaried individual, self-employed--whether in business or profession--are eligible to apply. You need to be between 21 to 60 years of age with a certain monthly net income criteria set by the lender. Axis Bank's minimum net monthly require is Rs 15, 000.

                                        This means that salaried individuals need to have a minimum two years of total work experience, while self-employed a total of five years."

                                        I have attached snap for your reference, as per above condition & as per snap. I m fulfilling all of your terms & conditions.

                                        Lets agree that amount may differ from your side but you can discuss about the amount. I had a word with representative of Axis Bank she informed me that as per my financial history : I am eligible for 6Lack personal loan. But I had applied for 4 L only. Lets assume that 4 L is higher as per my eligibilty, but why your giving me such foolish offer & do not show your representative this kind of a offer. Representative will inform only what they can see.

                                        Atleast discuss it with me whether or not to decrease the limit. I am facing some emergency thats why I had applied for loan but Axis bank is not cleared about its own terms & conditions.

                                        I want resolution for this in the first half only. I want reason "why my application was not sanctioned?".Otherwise I'll escalate it to the higher level.
                                        Sep 14, 2022
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 23, 2022
                                        Axis Bank Customer Care's response
                                        Hi Priya, we regret the inconvenience caused. Further, please note that Axis Bank Loan application is approved or rejected as per Banks internal norms. Regards, Team Axis Bank
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