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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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J
jayanthichettiarsrinivasan
from Perundurai, Tamil Nadu
Mar 11, 2018
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Address: 638012

I am jayanthi chettiar srinivasan, i am not able to update my aadhar card from atm, mobile banking or net banking or from branch. Why this has happening? And what is the procedure to do that. Even my details given are right even though it is not getting updated. Why is it so?
What is the next procudure for me to do?
Even branch members are also not able to update.
On another side, sms continuously come that aadhar updation is mandatory and last date is march end. If not the account will be blocked.
Axis Bank customer support has been notified about the posted complaint.
During my sip each time RS 118 are debit from my account.its one time mandate charge it is not debit from my sbi account .so credit my account from RS 118.
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    Nirmal Aneja
    from Mohali, Punjab
    Mar 11, 2018
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    Address: Mohali, Punjab, 160071

    On 7th of march i got a call on my registered mobile number [protected] debit regarding some benefits available for my axis bank debit card. I told her that i rarely use the card, however you email the information to me on my email id. So far i have not received any email regarding this. But i got an sms on the same day that re.1899/- has been debited to my s/b a/c no.[protected]. I contacted axis bank customer care. I was told that i will get an email within 48 hours. So far i have not received any email. It is for your information that i am a senior citizen 82 years+ and has not used my card even once.
    Kindly refund the ammount.

    Nirmal singh aneja
    Axis Bank customer support has been notified about the posted complaint.
    Mar 10, 2018
    NETAI GHOSH's response
    Please solve the matter. If any queries then contact with me on [protected].
    By mistake I (a/c no. [protected])made a wrong transfer @30000 to unknown A/C number o[censored]CO BANK HOLDER, instead of actual number that belongs to my mother-in-law with UCO BANK. please refund my money as soon as possible. Actual number -
    I dont need the one assist service which has been activated in my account...plz cancel the service and refund my amount within 7 days..i didn't expect this from such a bank...plz make note of it...and disable the service as soon as possible...i couldn't believe this...and help mee plzzz...
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      A
      anujb999
      from Sarka Ghat, Himachal Pradesh
      Mar 11, 2018
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      Address: Dehradun, Uttarakhand, 248001

      Yesterday on 10/03/2018, rs 590 (Rs 500 as consolidated charges and rs 90 as 18% gst) deducted from my axis bank account [protected] for no valid reason.

      Kindly refund rs 590 back in my account.
      Attached herewith the screenshot of messages received after deduction of rs 590.
      Please look into this matter and resolve the issue with refund of rs 590.
      Myself anuj bahuguna, contact no. [protected].
      Axis Bank customer support has been notified about the posted complaint.
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        R
        roopaljain001
        from Guwahati, Assam
        Mar 11, 2018
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        Address: Nalbari, Assam, 781335

        Dear sir/mam,
        This is to inform you that i am the privileged customer of axis bank nalbari branch
        But due to some problems in bank my accounting with this branch is declining day by day.
        I am totally fed-up with the service providing my the bank.
        When mr. Latif was here i opened around 10-11 accounts including my family members.
        Now left with 7-8 accounts, that too about to close as some policy are running to waiting for that.
        Probelms:
        1) on 24th of april 2017 i gave application for credit card closure, but till date its activated, and amount is debited.

        2) open my son's account on request of branch manager and mr. Faruk that now service will be provided properly, its almost 3 months, but i dint received net banking facility.
        When i asked the reason, they replied minors's account is this, so we dont know about this in details, we are learning.
        I am just unable to understand if branch head is learning how to process minors account, then how he can become head???
        Well not a issue, i will close this also.

        3) around 1 years back story, i asked them to open partnership firm account, i processed it with all documents, but after 1 month they told, account cant be opened. We are unable to process it.
        If you unable to process it, why you accepted the form, and awaited me for 1 month?

        There are many points, its a long list.

        So i neither bother now for bank service, as waiting to end policy then will close everything.

        But i want reversal of credit card fees charged on 14th feb 2018.

        Thanking you,

        Regards
        Roopal jain
        Axis Bank customer support has been notified about the posted complaint.
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          S
          Sathishfreak
          from Chennai, Tamil Nadu
          Mar 11, 2018
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          Address: Chennai, Tamil Nadu, 600122
          Website: Indian consumer complaint

          Sir i have a opened an account in axis asap account i have got the account number and debit card if i try to login in via app it shows wrong login credentials now what to do...
          Cust id :[protected]
          A/c no : [protected]
          Debit card no: [protected]
          Email id : [protected]@gmail.com
          Name on debit card : sathish kumar. M
          Axis Bank customer support has been notified about the posted complaint.
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            M
            meerjan
            from Adoni, Andhra Pradesh
            Mar 10, 2018
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            Address: Hyderabad, Andhra Pradesh, 500054

            I was using axis bank nee credit card from december 2016, the bank people siad to me annual fee was 500rs with gst as like this i was pay 500 in december 2017 but unfortunately there was another debit of 250rs with gst 45rs on 08/03/2018..
            I want to about these double transactions but the customer care numbers was changed no response with emails

            Please reslove my problem
            Axis Bank customer support has been notified about the posted complaint.
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              S
              santoshnetke
              from Anjar, Gujarat
              Mar 10, 2018
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              Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli

              Dear sir
              My name is santosh vilas netke, i won a benetton bag as a gift by axis bank.
              Which ordered dated 28/02/2018 but still its not received.

              Transaction id [protected]
              Axis[protected]
              So i requested to you please give status of the same.

              Thanks
              Santosh vilas netke
              M no [protected]
              E id [protected]@gmail.com
              Or
              Santosh. [protected]@alokind.com
              Axis Bank customer support has been notified about the posted complaint.
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                J
                Jeevitha Gururaj
                from Bengaluru, Karnataka
                Mar 9, 2018
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                Address: 560097
                Website: AXIS.COM

                When i have not used my card from 2 years, how can i have an outstanding amount ten thousand, if, at all i had and outstanding amount, how can axis bank keep quite for 2 years. Every time i call customer care for clear explanation about the credit due, i get different answer.

                Home branch (Jayanagar) dont have proper information about my account and customer care can't take my complaint because card they blocked it.

                All this days they were telling 10k was my outstanding amount and they wavied off to 500 rs. It clearly shows that was there mistake. How can i get justice from axis bank.

                My cibil score is getting effected just because of your bank mistake.
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  sujittiwari
                  from Varanasi, Uttar Pradesh
                  Mar 9, 2018
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                  Address: Varanasi, Uttar Pradesh, 232101

                  Axis bank — recharge not done

                  1 review
                  Sujittiwari on feb 25, 2018 submit a complaint
                  Dear sir/madam

                  Hamne 23/02/2018 ko [protected] me 20 rupaye ka recharge karaya

                  Lekin yah hamare acount se cut gya aur recharge nahi hua.
                  23 feb '18 23 feb '18 inb/[protected]/axis mobile recharge/ - rs20.00 dr
                  This is the here details plz resolve my problem sir sujit kumar tiwar
                  Axis bank — recharge not done

                  1 review
                  Sujittiwari on feb 25, 2018 submit a complaint
                  Dear sir/madam

                  Hamne 23/02/2018 ko [protected] me 20 rupaye ka recharge karaya

                  Lekin yah hamare acount se cut gya aur recharge nahi hua.
                  23 feb '18 23 feb '18 inb/[protected]/axis mobile recharge/ - rs20.00 dr
                  This is the here details plz resolve my problem sir sujit kumar tiwar
                  Axis bank — recharge not done

                  1 review
                  Sujittiwari on feb 25, 2018 submit a complaint
                  Dear sir/madam

                  Hamne 23/02/2018 ko [protected] me 20 rupaye ka recharge karaya

                  Lekin yah hamare acount se cut gya aur recharge nahi hua.
                  23 feb '18 23 feb '18 inb/[protected]/axis mobile recharge/ - rs20.00 dr
                  This is the here details plz resolve my problem sir sujit kumar tiwar
                  Axis bank — recharge not done

                  1 review
                  Sujittiwari on feb 25, 2018 submit a complaint
                  Dear sir/madam

                  Hamne 23/02/2018 ko [protected] me 20 rupaye ka recharge karaya

                  Lekin yah hamare acount se cut gya aur recharge nahi hua.
                  23 feb '18 23 feb '18 inb/[protected]/axis mobile recharge/ - rs20.00 dr
                  This is the here details plz resolve my problem sir sujit kumar tiwar
                  Axis bank — recharge not done

                  1 review
                  Sujittiwari on feb 25, 2018 submit a complaint
                  Dear sir/madam

                  Hamne 23/02/2018 ko [protected] me 20 rupaye ka recharge karaya

                  Lekin yah hamare acount se cut gya aur recharge nahi hua.
                  23 feb '18 23 feb '18 inb/[protected]/axis mobile recharge/ - rs20.00 dr
                  This is the here details plz resolve my problem sir sujit kumar tiwar
                  Axis bank — recharge not done

                  1 review
                  Sujittiwari on feb 25, 2018 submit a complaint
                  Dear sir/madam

                  Hamne 23/02/2018 ko [protected] me 20 rupaye ka recharge karaya

                  Lekin yah hamare acount se cut gya aur recharge nahi hua.
                  23 feb '18 23 feb '18 inb/[protected]/axis mobile recharge/ - rs20.00 dr
                  This is the here details plz resolve my problem sir sujit kumar tiwar
                  Axis bank — recharge not done

                  1 review
                  Sujittiwari on feb 25, 2018 submit a complaint
                  Dear sir/madam

                  Hamne 23/02/2018 ko [protected] me 20 rupaye ka recharge karaya

                  Lekin yah hamare acount se cut gya aur recharge nahi hua.
                  23 feb '18 23 feb '18 inb/[protected]/axis mobile recharge/ - rs20.00 dr
                  This is the here details plz resolve my problem sir sujit kumar tiwar
                  Axis bank — recharge not done

                  1 review
                  Sujittiwari on feb 25, 2018 submit a complaint
                  Dear sir/madam

                  Hamne 23/02/2018 ko [protected] me 20 rupaye ka recharge karaya

                  Lekin yah hamare acount se cut gya aur recharge nahi hua.
                  23 feb '18 23 feb '18 inb/[protected]/axis mobile recharge/ - rs20.00 dr
                  This is the here details plz resolve my problem sir sujit kumar tiwar
                  Axis bank — recharge not done

                  1 review
                  Sujittiwari on feb 25, 2018 submit a complaint
                  Dear sir/madam

                  Hamne 23/02/2018 ko [protected] me 20 rupaye ka recharge karaya

                  Lekin yah hamare acount se cut gya aur recharge nahi hua.
                  23 feb '18 23 feb '18 inb/[protected]/axis mobile recharge/ - rs20.00 dr
                  This is the here details plz resolve my problem sir sujit kumar tiwar
                  Axis bank — recharge not done

                  1 review
                  Sujittiwari on feb 25, 2018 submit a complaint
                  Dear sir/madam

                  Hamne 23/02/2018 ko [protected] me 20 rupaye ka recharge karaya

                  Lekin yah hamare acount se cut gya aur recharge nahi hua.
                  23 feb '18 23 feb '18 inb/[protected]/axis mobile recharge/ - rs20.00 dr
                  This is the here details plz resolve my problem sir sujit kumar tiwar
                  Axis bank — recharge not done

                  1 review
                  Sujittiwari on feb 25, 2018 submit a complaint
                  Dear sir/madam

                  Hamne 23/02/2018 ko [protected] me 20 rupaye ka recharge karaya

                  Lekin yah hamare acount se cut gya aur recharge nahi hua.
                  23 feb '18 23 feb '18 inb/[protected]/axis mobile recharge/ - rs20.00 dr
                  This is the here details plz resolve my problem sir sujit kumar tiwar
                  Axis bank — recharge not done

                  1 review
                  Sujittiwari on feb 25, 2018 submit a complaint
                  Dear sir/madam

                  Hamne 23/02/2018 ko [protected] me 20 rupaye ka recharge karaya

                  Lekin yah hamare acount se cut gya aur recharge nahi hua.
                  23 feb '18 23 feb '18 inb/[protected]/axis mobile recharge/ - rs20.00 dr
                  This is the here details plz resolve my problem sir sujit kumar tiwar
                  Axis bank — recharge not done

                  1 review
                  Sujittiwari on feb 25, 2018 submit a complaint
                  Dear sir/madam

                  Hamne 23/02/2018 ko [protected] me 20 rupaye ka recharge karaya

                  Lekin yah hamare acount se cut gya aur recharge nahi hua.
                  23 feb '18 23 feb '18 inb/[protected]/axis mobile recharge/ - rs20.00 dr
                  This is the here details plz resolve my problem sir sujit kumar tiwar
                  Axis bank — recharge not done

                  1 review
                  Sujittiwari on feb 25, 2018 submit a complaint
                  Dear sir/madam

                  Hamne 23/02/2018 ko [protected] me 20 rupaye ka recharge karaya

                  Lekin yah hamare acount se cut gya aur recharge nahi hua.
                  23 feb '18 23 feb '18 inb/[protected]/axis mobile recharge/ - rs20.00 dr
                  This is the here details plz resolve my problem sir sujit kumar tiwar
                  Axis Bank customer support has been notified about the posted complaint.
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                    U
                    Umasankar0707
                    from Guntur, Andhra Pradesh
                    Mar 9, 2018
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                    Address: Krishna, Andhra Pradesh, 521137

                    I am uma sankar i have been approached for the personal loan in axis bank acount number [[protected]] and it is declined without any reason. I have been submitted all necessary documents to axis bank representative after submission the documents and verification. It said that the loan application has been rejected i have given all the required documents for the personal loan which are mentioned by the bank person. They said reason is no stamp on relieving letter.. If you have doubt you can clarify but they didn't clarification rejected loan.
                    Axis Bank customer support has been notified about the posted complaint.
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                      R
                      rud18
                      from Kolkata, West Bengal
                      Mar 8, 2018
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                      Address: Howrah, West Bengal

                      This is to beg to inform you, that i am a customer of axis bank since 3 years.. But the bank representative behaviour is very bad.. I still now haven't received my credit card debit card and cheque book.. Whenever i say them they say to wait for sometime..
                      But three years passed by.. Now i can't wait for anymore.. Please look into the matter..
                      Savings account [protected]
                      Rudra purkait
                      Axis Bank customer support has been notified about the posted complaint.
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                        R
                        Rahul Khera
                        from Delhi, Delhi
                        Mar 8, 2018
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                        Address: New Delhi, Delhi, 110030

                        Hi,

                        Transactions done on my account of rs 25800/- on 5th march 2018, this is to inform you that i haven't done those transactions neither shared the details with anyone. Transactions done without authorisation, how it is possible as debit card also still & was in my possesion whole time. So kindly look into this matter & help me to recover my money.

                        Account name - rahul khera
                        Account number - [protected]
                        Number of fraudlent transactions - 6
                        Total fraudlent transaction amount - rs25800/-
                        Fraudlent transactions date - 05/03/2018
                        Complaint ref no. (Filed with bank[protected] & 39384454

                        Regards
                        Rahul khera
                        [protected]/[protected]
                        Registered mail id - [protected]@yahoo.co.in
                        Axis Bank customer support has been notified about the posted complaint.
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                          A
                          Anand Gedam
                          from Mumbai, Maharashtra
                          Mar 8, 2018
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                          Address: Mumbai City, Maharashtra, 400053
                          Website: www.axisbank.com

                          I am absolutely disappointed the way my bank, axis bank has handled my transaction. It has been a nightmare and inconvenience for me.
                          Had purchased clothes on flipkart using my axis bank debit card and then returned it, the refund was processed from flipkart's end on 18/02/2018 as claimed by them, but still to this date my amount was not refunded.
                          I have been corresponding with my bank and flipkart back and forth since past few days with emails numbering in dozens by now. Still no resolution provided.
                          Kindly resolve the matter with merchant and refund my amount immediately.
                          Infact compensate me for making me go through so much efforts over a trivial thing that had to happen in an automated manner and had no involvement from my end whatsoever.
                          On axis bank's advice i filled and submitted dispute form too and provided every proof including email by flipkart stating transaction id and my own bank statement copy, still no resolution provided.
                          I want my money back. Resolve it immediately. Dont send me stupid emails asking me for details even after providing again and again, that reflects your inefficiency. Directly refund my money and compensate me immediately on priority. Why should a consumer go through all this because of your system's issue??? I went through a lot as it is, or i will sue you in court.

                          The amount for the said two items was rs.639 and rs.404
                          And the transaction id provided is 5186048978606819103049

                          Anand gedam
                          Axis Bank customer support has been notified about the posted complaint.
                          I placed an order from Nykaa website on 5th march 2018 and paid through axis bank netbanking. Ref id:[protected]. The order was not successful but the amount got debited.

                          Please refund the money to my account.
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                            J
                            JS ACADEMY
                            from Saharanpur, Uttar Pradesh
                            Mar 8, 2018
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                            Address: Meerut, Uttar Pradesh, 250110

                            Sir, we are having one current a/c no [protected] in the name of smt harchandi devi memorial educational trust in axis bank pallavpuram meerut branch since last 3 years. Our teaching and non teaching staff (70) is having salary accounts with the branch. Till now there was no problem to us and our staff members. Since last one year bank is charging heavy amount to our staff member accounts with out any information to us or to the a/c holder.
                            We are querying to the branch manager/ concerned officer but they are not taking any interest.
                            Our staff is forcing us to shift the bank due to these problems.
                            Kindly look into the matter and resolve the problem.
                            Thanking you
                            Secretary
                            Mob [protected]
                            Axis Bank customer support has been notified about the posted complaint.
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                              K
                              kjagtap
                              Mar 8, 2018
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                              Address: Pune, Maharashtra

                              I have home loan from axis bank since last 4 years and paying emi regularly. Due to financial crisis, i couldn't pay emi for last few months and i am selling my flat due to financial crisis and informed the bank collection personal about the same. I also informed that i will clear out the complete loan once deal is final and till then you can follow the bank process like symbolic possession etc. Still bank personal (Vaibhav patil, jm road branch) is calling for payment and using the bad words (Galiya). I know, i couldn't pay the emi, but this is not the way to treat your customer. Very bad experience with axis bank and i do not recommend any body to go with axis bank.
                              Axis Bank customer support has been notified about the posted complaint.
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                                B
                                Bhavani construction
                                from Mumbai, Maharashtra
                                Mar 8, 2018
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                                Address: 400067

                                I have to transfer 50000 rupees in a/c no [protected] but by mistake l done in a/c no [protected] but my ifsc code and name of a/c holder was right it was. Nizampura branch baroda gujrat and fund transfer in faziyabad goshi up branch
                                It was done by mobile banking l can't understant how it possible when ifsc code is right then how its go wrong lt is a big software technical mistake they must have to solve it
                                Axis Bank customer support has been notified about the posted complaint.
                                Mar 13, 2018
                                Updated by Bhavani construction
                                I have no replay still today
                                Apr 09, 2018
                                Updated by Bhavani construction
                                I got the refund thank for both banks team
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                                  T
                                  tanishaa038
                                  from Bilaspur, Chhattisgarh
                                  Mar 8, 2018
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                                  I hold an account at axis bank raipur. Yesterday rs 43000 was withdrawn from my account by some frogein hacker without any information to me by axis bank. No otp was provided at my registered mobile number. On one hand government talks about cashless india on other hand our online transaction card details are not safe and are hacked by frogein hackers
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    P
                                    Purushotham Mekathotti
                                    from Eluru, Andhra Pradesh
                                    Mar 8, 2018
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                                    Transferred an amount of rs.6000/- (Two transactions each rs.3000/-) through axis pay bhim app. To sbi beneficiary a/c no.[protected] and not received. The amount was debited in my axis bank account. Kindly refund back to my accountthe amount was sent to wrong ifsc code by mistake. The upi contact was added with the same ifsc code. The transaction showed "success" and the amount not received by sbi beneficiery.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      M
                                      manoj chhatwal
                                      from Delhi, Delhi
                                      Mar 8, 2018
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                                      Address: Ludhiana, Punjab, 141001

                                      Hi
                                      I manoj kumar chhatwal r/o 8455/1 new maya nagar churpur road haibowal kalan ludhiana (Punjab) mobile no [protected].
                                      I apply saving account at axis bank hamran road branch ludhiana
                                      Mr rajesh deal with me & i give four thousan rupees (Rs 4000) to rajesh & he give the axis bank kit. My account was not opened & my kit was expired. I visit many times at axis bank branch times from last one year, he always explain me your money is in bank system but i can't recevied my money from last nov'16,
                                      Please resolve my issue otherwise i will take leagal action.

                                      Thanks
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        M
                                        miruthun
                                        from Madurai, Tamil Nadu
                                        Mar 8, 2018
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                                        Address: 620021

                                        Hello,

                                        I got a call regarding my new account verification of axis bank and they said some benefits of axis bank and they asked conformation of my debit card and they just debited and they said its one assist added. I dont need to activate this service now since i am not having any interested in that. So please deactivate and refund my amount as soon as possible. Thank you

                                        My one assist number is 3927837 and my card last 4 digit is 5154.
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Dear Mirthun,

                                        Greetings from OneAssist...!

                                        We deeply regret for the inconvenience caused to you.

                                        As per your request, we have cancelled your plan vide service request No. 2961130.

                                        The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

                                        Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                        Regards,

                                        Deepali

                                        Team OneAssist
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