Axis Bank Complaints & Reviews

I have home loan from axis bank since last 4 years and paying emi regularly. Due to financial crisis, i couldn't pay emi for last few months and i am selling my flat due to financial crisis and informed the bank collection personal about the same. I also informed that i will clear out the complete loan once deal is final and till then you can follow the bank process like symbolic possession etc. Still bank personal (Vaibhav patil, jm road branch) is calling for payment and using the bad words (Galiya). I know, i couldn't pay the emi, but this is not the way to treat your customer. Very bad experience with axis bank and i do not recommend any body to go with axis bank.

I have to transfer 50000 rupees in a/c no [protected] but by mistake l done in a/c no [protected] but my ifsc code and name of a/c holder was right it was. Nizampura branch baroda gujrat and fund transfer in faziyabad goshi up branch
It was done by mobile banking l can't understant how it possible when ifsc code is right then how its go wrong lt is a big software technical mistake they must have to solve it

I hold an account at axis bank raipur. Yesterday rs 43000 was withdrawn from my account by some frogein hacker without any information to me by axis bank. No otp was provided at my registered mobile number. On one hand government talks about cashless india on other hand our online transaction card details are not safe and are hacked by frogein hackers

Transferred an amount of rs.6000/- (Two transactions each rs.3000/-) through axis pay bhim app. To sbi beneficiary a/c no.[protected] and not received. The amount was debited in my axis bank account. Kindly refund back to my accountthe amount was sent to wrong ifsc code by mistake. The upi contact was added with the same ifsc code. The transaction showed "success" and the amount not received by sbi beneficiery.

Hi
I manoj kumar chhatwal r/o 8455/1 new maya nagar churpur road haibowal kalan ludhiana (Punjab) mobile no [protected].
I apply saving account at axis bank hamran road branch ludhiana
Mr rajesh deal with me & i give four thousan rupees (Rs 4000) to rajesh & he give the axis bank kit. My account was not opened & my kit was expired. I visit many times at axis bank branch times from last one year, he always explain me your money is in bank system but i can't recevied my money from last nov'16,
Please resolve my issue otherwise i will take leagal action.

Thanks

Hello,

I got a call regarding my new account verification of axis bank and they said some benefits of axis bank and they asked conformation of my debit card and they just debited and they said its one assist added. I dont need to activate this service now since i am not having any interested in that. So please deactivate and refund my amount as soon as possible. Thank you

My one assist number is 3927837 and my card last 4 digit is 5154.

It's so annoying that they keep calling me for personal loans or duplicate credit cards every day atleast 5 times a day even if I tell them that I'm not interested to get loans and stuffs in the very first call that I receive ... Other person doesn't seem to get it right... Everyday receiving calls for the same reason it's frustrating 😤 moreover I'm working for night shift and these people are not ready to understand that to stop calling me... Even if I disconnect the Call they are calling me again in few minutes which spoils my sleep and patience!!!

I am a customer of axis credit card from long time.in spite of repeated e mail regarding cash back as per selected category of super market 5% not received my cash back even i had mailed axis bank credit card team in there registered e mail id 5 to 6 times i. E nodal. [protected]@axisbank.com, [protected]@axisbank.com, my complain in there official mail mentioned in credit card statement no reply received till date neither the cashback refunded or adjusted till date. Please mail me your reply on my mail id i. E :
[protected]@gmail.com

Dear sir
I am varahaluraju axis bank credit card holder.1649 rupees debited from creditcard. Inr 1649 was spent on your credit card xx3611 on 07-mar-18 at ecpp assistance se. Avbl lmt: rs.18286.2 track spends with axis mobile: m. Axisbank.com/ccdl. This type of message came. I dont want this service please deactivate this service and please credit the money back

Dear sir/madam,

I am amar dev from shamli i process my home loan from your meerut home loan center in 10 january 2018.
After that they login my file 17 january 2018. And it's process on 20 feb. 2018 i have received my home loan sanctioned 2156491/. Massage from axis bank and my home loan application id is 7771231. But till date there is not response from next level process from the bank. Last 15 days i was visiting in branch meerut home loan and panchkula sec. 10 (I am working in panchkula) branch. 2 to 3 time but there is no response from bank side. I am also meet meerut home loan sales manager and executive they process my home loan application. They told me we are doing well this case please wait.

As per your information sir my agreement last deadline is 20 march 2018. My home owner is inform me that i could not pay money on time he will cancelled the agreement. On agreement i paid 200000/- and if it cancelled. It will very difficult to me to manage all this.

So i am kindly requesting you to look this matter and please solve it as early as possible.

Regards,
Amar dev kumar
[protected]
Indian express
Panchkula

Dear sir madam
I received mail from yr site on 8/12/2017. That grab rs 500, voucher from book my show, simply use bhim axis app for 3 mobile recharge or dth recharge.
I recharge date on[protected], all 3 recharge of, 1) rs 150/ transaction id[protected], 2) rs 120, transaction,[protected], 3) rs 210 transaction id.[protected], but not received voucher still now, also i given complaints many time, to cousmer are & email but not reply come from axis bank my account number [protected], account name mohammad. F kalvert.

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Consumercomplaints.in › axis bank › axis bank — deactivate "one assist plan" and refund deducted amount of rs. 1899/-
Axis bank — deactivate "one assist plan" and refund deducted amount of rs. 1899/-

2 reviews
Bbankura on oct 30, 2017
Submit a complaint
I have received sms from axis bank in which i have been informed that rs.1899/- was deducted from my account to provide "one assist plan" on 27/10/17 without my permission. I have already informed this matter after calling in the customer care no. [protected] and lodged complain on the same day, but unable to receive any complain number from their end.
You are, therefore, requested to note that i am not interested to accept this type of services and as such you are also requested to make necessary arrangement to deactivate "one assist plan" and get back my deducted amount of rs. 1899/- to my account at an earliest.

Date of incident:7/3/18
Name - dhinesh kumar
Mob-[protected]

With reference to the Complaint no.[protected] and Loan No. PCR[protected] I have been continuously been following and been harassed by bank on 2 accounts.
Last month my EMI due on 10th was not presented for payment to my HDFC account, when I called bank helpline on 12th the system was not updated and they had no clue. Later they called after 2 days asking for payment, saying bank returned the same. To which I have cross checked with HDFC and my account more than adequately funded and the ECS was not presented to them. While I remitted the amount through NEFT the next day, I asked for an email with written reason for return, which has not come till date. Also I have updated my email through the app and call centre, the same is also not updated. THe Executive was hesitant in giving a complaint number, which after 3 calls I recd from ANITA.
Also. the HDFC bank is not able to figure out as the only verbal communication I recd. was bank says it-EXCEEDS ARRANGEMENT. Please share a detailed with return instructions from HDFC. Secondly, I was told to send my bank statement showing I had balance, but I was not given an email id to write to? I was also told that someone will collect new NACH/ECS form tomorrow but over 10 days have passed but no one has contacted me.

The cheque bounce charges, though should not be levied as its bank mistake, were again paid and I received confirmation SMS that same was credited to my account on 26th Feb. Still till 6th March I keep getting calls for same.
It is causing undue harassment, and I don't have a resolution for the new EMI is due on 10th. So will it go through same process or will it be unattended

I manoj kumar singh on 06/03/2018 at 02:48pm went to corporation bank atm at junab ganj lucknow to withdraw 3000 rupees cash from the atm. I didnt got the cash but i got message that 3000 rupees have been deducted from your account. Kindly refund my 3000 rupees asap.
Account number ending with - 0705
Debit card number ending with - 3596
Mobile number ending with - 337

I have been receiving calls from 66237420 from on agent named latha

She has been very abusive and calling names. I request your good office to let me know the rule in collection procedures. Iam not in india currently and that i will handle it before the end of this year when i come to india is not being accepted.

She repeated asks me to acknowledge that iam a fraud.

This is mental torture.

My card was used by my former busienss partner mr. John francis and he is liable for the same.
John francis
Kway travel p ltd
69c razack garden main road
Arumbakkam
Chennai 106.

My bank a/c no [protected]
Mo no [protected]
Bhilwara branchi received a massage on today.. Your credit card application for axis bank my zone credit card with reference no 10486479 has been declined.. Bt my self regular customer o[censored]r bank my income and cibil score are sufficient for credit card eligibility bt bank declined my credit card application.. This is second time to me.. Last time declined reason said by banker to me is your cibil score is nil.. But now my cibil score 763

Dear sir/madam,

I am received my add on card three months back but till now it is not activated. I am continues sending message to particular format but it is not activated, when i use this card, message displayed "your card is declined"
Solve this problem
My add on credit card last 4 digits are: 2762
Name on add on credit card: srujana devi s
Primary card holder name: s ashok kumar...

I am a customer of axis bank. 3/3/2018 [incident date]

I work in an engineering college. I am from a middle class family and my entire family runs with my income alone. I am getting roughly 18k per month.
My own brother has just joined in an engineering college for his studies whom i have stopped him from the college since i was not able to pay the fee and his future is also a question mark. I don blame anyone for it but my fate.

I do have my educational loan from a bank and i ll have to pay around 6k there monthly. Other than this i ll have to pay my house rent electricity bill and for my fuel expenses and for few basic needs alone and not more than that.

I was using credit card for few purchases and in between got some medical expenses so i couldn't pay emi for last three of four months.
If at all at least i should make it for the next meals each day my monthly salary is the only source and i am completely relying on that. Only if it comes without any difficulties i could think on the other side on how to pay the credit card payment etc.

One month back i have been called by the collection agent belong to my area and i have been informed about the non payment and i have been asked to pay min 3k atleast to save my account. Which was too difficult for me and i borrowed for interest and paid 2k to him and that was paid towards my credit card.

I was not able to pick the calls for a while but for the past one month i was in contact with the collection agent and also tried to keep my account alive by paying minimum amount i can. But still...

I have asked the agent to get me connected to the higher officials whom could i can speak regarding this. And twice he told me that he will connect but i am yet to get connected. Also i have explained him briefly that i need atleast 2 months time for any settlement or i need a min emi of 2k more than that i cannot.

And yesterday i have received my income but my account is frozen that i couldn't move at least for my house rent so that i may not need to vacate. Only with my income i can pay the amount which i got for interest and paid for last month to the agent. But now i am in a tedious position
I contacted the agent and informed him about the frozen account and he replied that he can contact the branch by tomorrow and reply me. Even if in case of defreezing the account i ll have to pay a minimum amount of 7k which will fetch me only 10 k approx for my next 30 days including all the expenses. To be frank i am on the platform.

Right from the beginning i never wanted credit cards which i know the seriousness.
Your representative called me continuously torchured me and asked me to get card. And so i got and now i am helpless.

18k salary monthly on what criteria you people are providing credit cards of maximum limit 50k?
On the idea that you will screw the middle class people by freezing the account for 90 days and collect your money that is ok but what will happen for the middle class victim and how will he atleast have food for 90 days even if he was not able to manage any other expenses atleast?

And i wish to tell my students and people over social networking sites so that people can know how axis bank screws the middle class customers till death. And what are the things happening actually and i will suggest them the seriousness of credit cards.

At last i am writing with a hope that at least one in this entire planet will have solution for this issue. If i could not pay my house rent by tomorrow morning then i am finished. I do have self respect. If someone shouts at in front of my home then i will have to end my game and no other option.

I am a college professor and i teach my students about ethics and i do have my ethics. I was desperate to pay it back without a single rupee pending. But now this incident made me blank i was humiliated to an extreme extent.

I was happened to speak to the official who is heading the credit card section.

Such a careless words she uttered.

She is asking me to pay 18k to release the account which has 19 k
Her words really hurted me. I was begging to release that 19k to pay all the needs i have here that includes the 2k i borrowed for paying last month.
Then how will i make it for my rent food and other expenses?

I also have the phone call conversation recorded.

I was polite enough to explain my situation and asked her for a solution but she was really very careless and just speaks like she was speaking to a _. Are the customers of axis bank are _?

She was not even ready to speak.

Since my salary account was on their handle... I ll have to beg... Yes... I ll have to do whatever they say now... Whatever...

Axis bank really never care about their customer safety.
They really doesn't care about customer self respect.
I was begging to the official for a grace period atmost 2 month. I can make a settlement. She humiliated me... Asked me the question... How will u make it to the settlement i[censored] were not be able to manage to arrange 18 k then how will u pay the full amount. I don have answer for 3 seconds. She cut the call without a proper intimation atleast... Is this the way axis bank is educating their officials to behave with the customers? Is this the way a civilized people behave?

I don have any other option. No one to help me.

In fact i mailed my grievances to axis bank and i never got a reply mail from them too. I am helpless.

Dear axis bank... Yes you can check mate your customers easily. But is that your vision and mission?

Excellent support from the bank.
If this is how they treat an educated professor then how will they treat an illiterate?

Long live axis bank... Earn more profit...
All the best.

I am a customer of axis bank. 3/3/2018 [incident date]

I work in an engineering college. I am from a middle class family and my entire family runs with my income alone. I am getting roughly 18k per month.
My own brother has just joined in an engineering college for his studies whom i have stopped him from the college since i was not able to pay the fee and his future is also a question mark. I don blame anyone for it but my fate.

I do have my educational loan from a bank and i ll have to pay around 6k there monthly. Other than this i ll have to pay my house rent electricity bill and for my fuel expenses and for few basic needs alone and not more than that.

I was using credit card for few purchases and in between got some medical expenses so i couldn't pay emi for last three of four months.
If at all at least i should make it for the next meals each day my monthly salary is the only source and i am completely relying on that. Only if it comes without any difficulties i could think on the other side on how to pay the credit card payment etc.

One month back i have been called by the collection agent belong to my area and i have been informed about the non payment and i have been asked to pay min 3k atleast to save my account. Which was too difficult for me and i borrowed for interest and paid 2k to him and that was paid towards my credit card.

I was not able to pick the calls for a while but for the past one month i was in contact with the collection agent and also tried to keep my account alive by paying minimum amount i can. But still...

I have asked the agent to get me connected to the higher officials whom could i can speak regarding this. And twice he told me that he will connect but i am yet to get connected. Also i have explained him briefly that i need atleast 2 months time for any settlement or i need a min emi of 2k more than that i cannot.

And yesterday i have received my income but my account is frozen that i couldn't move at least for my house rent so that i may not need to vacate. Only with my income i can pay the amount which i got for interest and paid for last month to the agent. But now i am in a tedious position
I contacted the agent and informed him about the frozen account and he replied that he can contact the branch by tomorrow and reply me. Even if in case of defreezing the account i ll have to pay a minimum amount of 7k which will fetch me only 10 k approx for my next 30 days including all the expenses. To be frank i am on the platform.

Right from the beginning i never wanted credit cards which i know the seriousness.
Your representative called me continuously torchured me and asked me to get card. And so i got and now i am helpless.

18k salary monthly on what criteria you people are providing credit cards of maximum limit 50k?
On the idea that you will screw the middle class people by freezing the account for 90 days and collect your money that is ok but what will happen for the middle class victim and how will he atleast have food for 90 days even if he was not able to manage any other expenses atleast?

And i wish to tell my students and people over social networking sites so that people can know how axis bank screws the middle class customers till death. And what are the things happening actually and i will suggest them the seriousness of credit cards.


At last i am writing with a hope that at least one in this entire planet will have solution for this issue. If i could not pay my house rent by tomorrow morning then i am finished. I do have self respect. If someone shouts at in front of my home then i will have to end my game and no other option.

I am a college professor and i teach my students about ethics and i do have my ethics. I was desperate to pay it back without a single rupee pending. But now this incident made me blank i was humiliated to an extreme extent.

I was happened to speak to the official who is heading the credit card section.

Such a careless words she uttered.

She is asking me to pay 18k to release the account which has 19 k
Her words really hurted me. I was begging to release that 19k to pay all the needs i have here that includes the 2k i borrowed for paying last month.
Then how will i make it for my rent food and other expenses?

I also have the phone call conversation recorded.

I was polite enough to explain my situation and asked her for a solution but she was really very careless and just speaks like she was speaking to a street dog. Are the customers of axis bank are street dogs?

She was not even ready to speak.

Since my salary account was on their handle... I ll have to beg... Yes... I ll have to do whatever they say now... Whatever...

Axis bank really never care about their customer safety.
They really doesn't care about customer self respect.
I was begging to the official for a grace period atmost 2 month. I can make a settlement. She humiliated me... Asked me the question... How will u make it to the settlement i[censored] were not be able to manage to arrange 18 k then how will u pay the full amount. I don have answer for 3 seconds. She cut the call without a proper intimation atleast... Is this the way axis bank is educating their officials to behave with the customers? Is this the way a civilized people behave?

I don have any other option. No one to help me.

In fact i mailed my grievances to axis bank and i never got a reply mail from them too. I am helpless.

Dear axis bank... Yes you can check mate your customers easily. But is that your vision and mission?

Excellent support from the bank.
If this is how they treat an educated professor then how will they treat an illiterate?

Long live axis bank... Bury more people... Earn more profit...
All the best.

I transferred 3400 from my account ([protected]) ref id :[protected] to some one however transaction status shows suspect.

Don't you thing that you are going trouble to customers???

Also i tried to use your chat facility however it also does not work, endup with the error :
E22chat service is not available at this time. Please try it later. Object has not been initialized.

My humble request, please avoid giving trouble to customers as no one have time to follow up...

Thanks
Priya