Axis Bank Complaints & Reviews

I have made a IMPS transaction at 4:58PM today and the transaction status is SUSPECT and I had to pay the loan amount urgently as it is last day for payment and will be charged additional 3% as the payment will happen beyond subsidy period. AXIS bank people report it as timed out transaction and need 2 - 4 working days to fix the status. This is a poor service and needs to be addressed with utmost concern as the IMPS is mentioned for immediate transfers and reasons like this is inconvinience to customers and I would demand compensations for this negligence.

Dear team,

I have made imps transaction on 27th Feb 2018 for the amount rs.5000 from my axis account to SBI account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
I contacted axis bank customer care, but no use.

Axis bank account no: [protected]

This is to bring to your kind attention that that my late husband mr. Yogesh jain was an account holder of saving accounts with axis bank, road no 36, jubilee hills, hyderabad (Details mentioned below).

Name: yogesh jain

Account nos. [protected] and [protected]

Account type: sb priority cum salary

Customer no:[protected]

Branch name: axis bank, jubliee hills, road no 36, hyderabad

He was also the debit card holder ([protected]) with the bank. He had a sudden demise due to accidental fall from terrace on 11th april, 2017. The respective branch officials mrs. Sandhya rani and mr. Phani were intimated of the same via an application dated 20th april, 2017.

They were also requested to initiate the personal accidental (Death cover only) of rs. Five lakhs as promised on the debit card which he was actively using. I had furnished all the formalities as desired by the bank officials from time to time.

I have been enquiring from the branch about any update or progress on the death claim but they have not been able to furnish any satisfactory reply till date. I have visited the branch also multiple times and enquired about any update or progress about the death claim on the said debit card but no satisfactory reply. The branch head says that from their end they have done what they could, more than this they have no information to provide to me.

At last i raised this claim issue with the cluster head and the nodal officer appointed by axis bank on october 25th and also with bank ombudsman on 18th dec. To which i received a reply that the update on the same claim will be shared with me within three days time (Which i never received as on date). I sent a reminder to them on november 3rd and december 1st also and still i did not receive any reply from them till date.

Now i am absolutely disappointed and tired with the bank officials as to at what level i can get to know the status of the claim. I really do not know whose office door should i knock to get any resolution at all.

I request you to kindly look into the expedition of claim request as its been already more than eight months for me to keep inquiring about the claim settlement. This amount will help me and my son (12 years old) to have a respectful survival.

Your support and acknowledgement of this mail will rekindle the small hope in me that what bank promises while building a customer relationship, they also fulfil those promises.

Warm regards,

Ruchika jain

From 5 days i am running to both the branches to take statement of six month always they are telling printer is not well or link is not there, but another all things are having well in printer and link.
Yours bank response is very bad.
Always they give good response to hi-fi customer.
There are lots of complains, about. Talking with customers.
So i request you to behave well with all customers and do need full helps

Respected sir,

I have a credit card in the name of shaiby johnson card number [protected]. I was regularly making the payment against use of card but since last 3 months my father was hospitalized and i am not able to pay my dues.

I am getting calls from the bank to make the payments which is correct from the bank end but they are pressurizing me to pay it immediately or legal action will be taken from the bank.

I am requesting to grant me 3 day time to make the payment as my salary will be credited on[protected]. But the bank collection agency is not ready to accept my request.

I got a message for the due date to pay the amount i. E. By[protected]

Please grant me 3 days time.

I am getting calls from [protected], bank asix, branch – pandri, raipur chhattisgarh 492001.

Please help me.

I will clear the dues.

Regards,

Shaiby johnson
[protected]

This is to state that a fraud, fraudulent debit on my credit card ([protected]) in the amount of (Rs. 18006.03 & Rs. 1842.48 done with OS, OSTRVK) on 23/02/2018.I am a victim of identity theft, and i did not make this debit. Against this fraud, I have raise two complains to customer care with reference no. 39034261 & 39034234 on dated-23/02/2018.
Enclosed are copies of transaction message that was received from axis bank on 23/02/2018 at approx. 8:30 pm supporting my position.

Police Complain, Dispute Form, Application regarding fraud is attached for reference.

Please investigate this matter and correct the fraudulent debit as soon as possible. I suffered a lot (Personally, mentally & financially) from this incident.

Regards,
Saurabh Uniyal
91-[protected]
Customer ID[protected]

I have made two transactions, the amount is debited from my account but not credited to beneficiary. The following are the details:-

26/02/18 - 12:32 a. M – imps/p2a/[protected]/[protected]pu – rs. 50000/-
26/02/18 – 12:35 a. M – imps/p2a/[protected]/[protected]pu – rs. 65000/-
Kindly look into the matter and do the needful.
50000/- credited but not 65000/-
Worst banking axis bank

Regards
Shayan nafis
Acc. No. [protected]
Cust. Id :[protected]

I am a preferred customer for past many years & relatively satisfied with the service rendered by branch at bistupur jamshedpur. My cust-i. D is[protected]. I hold good amount of fixed deposit as first depositer.
After getting an information that axis bank is offering incentive of a branded watch for new deposit above rs 50, 000/- before dec 17. I transferred money from other bank and deposited two fixed deposits (1) for rs 50000 on[protected] and received f. D certificate [protected]
2) for rs 2, 40, 000 on[protected] & received f. D certificate no - [protected].
Please help me thro concerned office to deliver the wrist watch to be available to me. Thanking you for positive reply. Mrs bageerathi narayan. Contact detail - [protected] & [protected]@gmail.com

I have applied for credit card 1 week ago through a axis bank person name naman shringi [protected]. He took documents andnow not responding to my calls not even the authorities handling the issue from banglore office. As i need my card before 28 feb. So please look into my issue as this kind of behavior is appropriate from a bank like a good reputation and this will affect all the customers of axis bank

Dear sir,
I have a current account in axis bank nikol branch, ahmedabad, gujarat. I went to the bank at 15:45 sharp for doing rtgs to other bank which is highly important for me because i am doing government construction business. So for after 2 days holi festival is coming there for govt. Paid me work running bill for give the payment to the labour contractor.
But in axis bank nicol branch ms. Hetal patel is having very rude and not supporting behaviour. She said timing for the rtgs is over at 15:45 but as per my knowledge rtgs to be made till 16:30.
So hetal patel give the wrong information for the rtgs and therefor my labour contractor suffering too much without not transferring the money on his account.
So dear sir please clarify who is the responsible for that. And do the favorable action against the axis bank rude and misbehavior staff.

Thank you
Dhruv corporation

I received a call from axis bank's side for one assist service but i do not confirm this scheme and without my permit they deducted my 1899 rs from my axis bank account. I need my whole money back.
So i tried to call on axis bank customer care and one assist care many times in past 2 days and requested for refund my money but axis bank and one assist are ignoring my calls continuously.
I am got disappointed with one assist and axis bank and i just want my money refund now.

Regards
Arsh shrivastav

I have did wrongly transfer for axix bank account number [protected]
Ifsc code - utib0001986
Amount rs 5200. From my corporation bank net banking account number is [protected].
On dated 03/02/2018 saturday at 5.53 pm.
My ifsc code is corp0000639
And transcation/refrence no of imps is[protected].
Please return my money to my corporation bank account number.
Please its a very humble request.
Please help me. I belong from a middle class family.
It is very high amount for me and my family. Please help.
Hoping for a favourable reply.
Thanks.
I repeat this complaint after 23 days.
Hope consumer complaints help me
Thanks

Hi team,
Axis bank is playing with common men. I have an account in axis bank sector 17 b chandigarh branch. I lost my credit card 5-6 months ago. I blockd it from my mobile app and raised a request for a new card. But i did not receive my card yet. I drop many emails to customer care and even my home branch also. But they guys are not taking serious. I am out of india so thats why i can’t visit branch. Today i checked my account and i saw my account balance is negative - rs 17000. I think due to some due amount of credit card my account is showing negative. But there is no credit card in my hand. I didn’t receive card from bank end, then why should i pay this amount. Kindly help me and pls give me appropriate. I have attached some screen shot for yor ref.
Thanks and regards
Abhilash mehta
M. No.+[protected]

My mother took a personal loan from axis bank, but she died in harness. There is no gaurantor of the loan (As per the documents). But the recovery agents of the bank are threatening me and my family to repay the loan. Am i or my family members liable to pay my mother's debts (We have never guaranteed her loan)? Please advise me on this issue and the steps that i could take to counter this problem.

Dear sir/madam

Hamne 23/02/2018 ko [protected] me 20 rupaye ka recharge karaya

Lekin yah hamare acount se cut gya aur recharge nahi hua.
23 feb '18 23 feb '18 inb/[protected]/axis mobile recharge/ - rs20.00 dr
This is the here details plz resolve my problem sir sujit kumar tiwari ([protected]) mob.[protected]

I have made imps transaction of 14000 from axis bank to sbi bank on[protected]. It is debited from axis bank but not credited to sbi. It is showing the suspect status when i made it through net banking. I made the transaction properly but it is showing the suspect status. It never happened like this.. I am in need of money to pay for loan. I request you please coordinate with bank to escalate this issue

Axis bank account number:[protected].

I've an account in axisbank joynagar branch. Account number [protected]. I paid to nios 758rs but that was failed and was not refunded automatically so i raised a complaint against fraud/disute with complaint number 38915185. The maximum days needed was 120 but within 3days the amount was refunded but that is kept as lien balance and i'm unable to use the amount. There is no option fir me to unlock and no proper time is given for the amount to be unlocked.

Please help me by unlocking the amount.

On 30-11-17 a customer purchased a goods from our shop and swiped her card for the payment, but due to server issue the ammount was debited from her account twice but it was credited to our account only once as is clearly reflecting in our account statement. On mid january i received a letter from the bank which said that the customer had complained about the amount being debited twice from her account and wanted a refund. The bank letter asked us to submit the invoice slip and account settlement slip to prove that our account has been credited once only. But when i go to the bank with the required document and check the account statement i see that the bank has already debited the amount from our account on dt 18-12-17 before even issuing us the complaint letter. I have since been visiting the branch asking them to solve the issue and they have been dragging it saying it is a trivial matter, will get resolve soon. But today nearly after a month of dragging the issue, they say that the time has barred. So i request you kindly look into the matter and take strong action against them. I have all the documents with me as a proof if you require.
Regards.

Sir please clear my above subject cheque clear now. Sir your bank only send me a massege every time your cheque unpaid returned but not called me every time
So many time panelty is recovered from my account sir your bank employees duty one phone me from my cheque behind i written my mobile no
So sir please clear my cheque no 815528 for rs 50, 000/-

23.02.2018 rs.4000 transfered to samco securities (Atom stock broker) for my demat account. The amount immediately deducted to my account but not credited benificary account. How track gateway. Or how will refund.

Sb account""""[protected]""" dkveena

Hello! Your a/c no. 388309 has been debited by rs. 4000 on 23feb18. The a/c balance is rs. 3698.11. Info: inb/[protected]/atom stock brokers/9170100