Axis Bank Complaints & Reviews

Address: South 24 Parganas, West Bengal, 743349

I've an account in axisbank joynagar branch. Account number [protected]. I paid to nios 758rs but that was failed and was not refunded automatically so i raised a complaint against fraud/disute with complaint number 38915185. The maximum days needed was 120 but within 3days the amount was refunded but that is kept as lien balance and i'm unable to use the amount. There is no option fir me to unlock and no proper time is given for the amount to be unlocked.

Please help me by unlocking the amount.

Axis Bank customer support has been notified about the posted complaint.

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Address: Cuttack, Odisha, 753001

On 30-11-17 a customer purchased a goods from our shop and swiped her card for the payment, but due to server issue the ammount was debited from her account twice but it was credited to our account only once as is clearly reflecting in our account statement. On mid january i received a letter from the bank which said that the customer had complained about the amount being debited twice from her account and wanted a refund. The bank letter asked us to submit the invoice slip and account settlement slip to prove that our account has been credited once only. But when i go to the bank with the required document and check the account statement i see that the bank has already debited the amount from our account on dt 18-12-17 before even issuing us the complaint letter. I have since been visiting the branch asking them to solve the issue and they have been dragging it saying it is a trivial matter, will get resolve soon. But today nearly after a month of dragging the issue, they say that the time has barred. So i request you kindly look into the matter and take strong action against them. I have all the documents with me as a proof if you require.
Regards.

Axis Bank customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400001

Sir please clear my above subject cheque clear now. Sir your bank only send me a massege every time your cheque unpaid returned but not called me every time
So many time panelty is recovered from my account sir your bank employees duty one phone me from my cheque behind i written my mobile no
So sir please clear my cheque no 815528 for rs 50, 000/-

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Address: Bangalore, Karnataka, 560036

Website: www.axisbank.com

23.02.2018 rs.4000 transfered to samco securities (Atom stock broker) for my demat account. The amount immediately deducted to my account but not credited benificary account. How track gateway. Or how will refund.

Sb account""""[protected]""" dkveena

Hello! Your a/c no. 388309 has been debited by rs. 4000 on 23feb18. The a/c balance is rs. 3698.11. Info: inb/[protected]/atom stock brokers/9170100

Mar 27, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Feb 23, 2018

Axis Bank Customer Care's response Hi Seena,

We'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.

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Address: Bangalore, Karnataka, 560066

Website: digital.axisbank.co.in/AxisDigitalBanking/html_pages/main.html?cta=megamenu-detail

I have opened a asap savings account... I got account number, virtual debit card and even set atm pin also... Even my aadhar verification also done.. Even i am able to login to mobile app everything set so i deposited 5000 in that account now they are saying account not got activated even my aadhar is not registered u need to close the account etc etc... As i transferred the ammount for an emergency purpose am now unable withdraw the amount... Worst asap account service from axis bank... No intimation regarding account state.. When i cal to customer then they are saying it is only debit phase where u can put money but cant withdraw...

Mar 26, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Feb 23, 2018

Axis Bank Customer Care's response Hi Yeshutaluri,

We'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.

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Address: Dhanbad, Jharkhand, 828202

I had applied for the closure of current account of my client named tp commercial company at the chirkunda branch. Inspite of repetitive follow up of the status my issue was not resolved. After visiting the for 5 times, the concerned person named santosh attending counter number 5 gave me the bank statement of the account and on further questioning about the draft he insulted me in front of other customers and asked for the bank statement...

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Address: Bangalore, Karnataka, 560061

Dear team,

Kindly provide consolidation charges for the below transaction

1.[protected] consolidated charges for a/c rs. 15.00
2.[protected] consolidated charges for a/c rs. 140.00
3.[protected] consolidated charges for a/c rs. 530.00
4.[protected] consolidated charges for a/c rs. 406.97
5.[protected] consolidated charges for a/c rs. 1017.96
6.[protected] consolidated charges for a/c rs. 2469.00
7.[protected] consolidated charges for a/c rs. 7959.83
8.[protected] consolidated charges for a/c rs. 919.95
9.[protected] consolidated charges for a/c rs. 15021.29
10.[protected] consolidated charges for a/c rs. 89.00
11.[protected] consolidated charges for a/c rs. 4976.00

Total amount debited from my account is rs. 33, 545/- plus gst @ 18% = rs.6038.10/-

There is an taxes (Gst @ 18%) extra on the above values which you people have debited without prior notice and even notification after deduction

Kindly clarify with full details. If it is a cheque bounce charges please provide cheque number and date of cheque and to whom i have issued.

Mar 27, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Feb 23, 2018

Axis Bank Customer Care's response Hi Karthik,

We'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.

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Address: Indore, Madhya Pradesh, 452010

Website: redbus.com

I cancelled my booking and applied for a refund on a booking with the redbus app, i checked with them for the refund status they said it has already been processed from their end and delayed by the bank. This is the transaction id[protected] by when i'll get the refund back, please let me know the details about the refund through the registered email or phone number.

Mar 26, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Feb 23, 2018

Axis Bank Customer Care's response Hi Saharshg, We'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.

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Address: 500016

Website: Axis bank complaint

Hi I am Akhila, I tried to withdraw ₹6000 from ICICI ATM on Dec 8th 2017 at 3:20 pm but I didn't get the money from atm, but money was debited from my accouny.so called axis bank customer care and I raised the complaint they said it would take 7 days to resolve the issue. but i didn't get any response after 7 days so I had to call again to know the status of the complaint. They said it would take another 17 days to resolve the issue. I waited for untill 17 days but there was no response ..it's really frustrating and pathetic service from customer care. They closed the complaint request stating that my account got debited and but I didn't not received any money.When I approached the axis bank and spoke to the manager regarding this issue he was least bothered about it and advised me to give a police complaint..this was very unprofessional manner to communicate to the customer.

Apr 4, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Feb 23, 2018

Axis Bank Customer Care's response Hi Akhila,

We'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.

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V

Vikram Pangotra

from Gho Manhasan, Jammu and Kashmir

Feb 23, 2018

Mera be 10000 debt hua ha mai kya karu

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Address: Kamrup Metropolitan, Assam, 781006

Website: www.axisbank.com

Hi

This is anasuya with savings account number ending with 1859. My registered mobile number with the bank is [protected]. Today i got a call from axis bank and they didn't clarify that they would be deducting 1899/- from the account to activate that service. So, please look into this issue and deactivate the service and refund the money back into my account as soon as possible.

I have got 2 accounts in axis bank and this kind of behavior will compel me to change my banking partner.

Please go through the complaint as early as possible and refund my money into the account.

Mar 29, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Feb 23, 2018

Axis Bank Customer Care's response Hi Anasuya,

We'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.

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Address: Mumbai City, Maharashtra, 400703

I can't do the payment for facebook ad services.. For tht my work is getting delayed. Everytime i try to use my debit card.. Its showing suspended or declined for some security reason idk what.. Pls do something.. Otherwise i hve to stop using axis debit card forever. I hve tried several times my axis debit card.. But it contnously getting suspended for security reason. I m fed up n frustrated pls do something.

Mar 26, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Feb 23, 2018

Axis Bank Customer Care's response Hi,

We'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.

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Address: Bidar, Karnataka, 585327

I have been facing a big trouble due the lack of proper management & administration of axis atm machine.

Due to an emergency, on 15th feb, 8pm, i was withdrawing 11000 from atm, got the debited message but unfortunately at the same moment the power has gone & the cash stacked into the machine.

The bank staff asked me to wait till the power would come back so that the amount shouldn't reach to others hand.

I waited till the power came back but vain.
As per the information of banking staff i was expecting a refund message.

16th feb i filled a complaint form & the staff refused to give any acknowledgement & asked wait for few days.

This is the 6th day, i didn't get any message yet.

Moreover, when i tried to talk to the customer care, there is no option at all to complain about the issue of atm withdrawals.

I don't know why a customer has to wait soon long to get back his cash, although the ladger balance shows a higher limit of 11k.

If this issue is not solved by tomorrow, i have to take n action.

Regards

Syed omer ali faisal
Axis bank customer
Basavakalyan branch

+1 photos

Mar 29, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Feb 23, 2018

Axis Bank Customer Care's response Hi Syed,

We'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.

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Address: Rangareddy, Andhra Pradesh, 500048

Axis bank is playing with common man.. On 27-jan-2018 an amount of rs.4718.82 has been debited to my credit card which is a fraud transaction done with microsoft (Microsoft xbox live gold). And when this transaction has done i haven't received any otp. And after debited to my credit i haven't received any transaction alert. I have checked this once my credit bill has been generated on 14-feb-2018. Once as soon as i have seen that fraud transaction i have complained to axis bank. They have asked to send my entire passport and came back that the transaction has done on 27-jan-2018 and we should complain with in 7 working days. As my bill has been generated on 14-feb-2018 as it is more than 7 days they couldn't get the insurance.

Friends in this case whom should we suspect.. Axis bank or microsoft...

I am thinking axis bank employees are giving our credit card date to microsoft people and doing this type of fraud transactions.

When we haven't received any otp or message how can we know about transaction.

Mar 26, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Feb 23, 2018

Axis Bank Customer Care's response Hi PV Aravind,

We'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.

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Address: Kolkata, West Bengal

I have cleared my axis bank credit card dues on 6th january 2018, i was told that i will be receiving the credit card dues clearance certificate after 15 days through my registered email id sandy. [protected]@gmail.com. But when i followed up with them for the dues clearance certificate mr. Subhas das from the axis bank credit card department in kolkata behaved rudely with me instead of sending me the clearance certificate.

Mar 28, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Feb 23, 2018

Axis Bank Customer Care's response Hi Sandeep,

We'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.

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K

krishnaraj b

Mar 24, 2018

Dear

I have 1 credit card with axisbank chennai region.I already paid my all dues as per settlement letter i received .I talked with them after my payment.So they told they will send all clearance papers with in 15 days .But i didn't received upto yet and i received a call from their office regarding outstanding amount.So i am irritating and i need to resolve and close my card immediately

my email id: [protected]@gmail.com

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Address: 400093

I had been to the branch, in Rajmata Chowk, in Andheri East for Internet remittance, they gave me details, but i informed them that I was not able to get it done previously, they said to download the app and i shall be able, after downloading the app i was told that from the app i cannot do remittance but only through the website. I also asked for master card details, they were not able to assist me and said that they would get back to me through mail. Now I have been trying to do an online remittance and not able to do it, i am away from the country and wrote them mails several times, but no response. Also i have not received any reply with regards to the master card details from the branch, the service at the branch has deteriorated with time. Have to consider moving to another bank now. Additionally I am not receiving points to my edge loyally card, when contacted the branch, they told me to call customer care, then contacted the customer care, they told me contact the branch, when i went to the branch, they told me to write a mail.
What is this happening with Axis bank???

Apr 4, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Feb 23, 2018

Axis Bank Customer Care's response Hi Astian,

We'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.

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Address: Howrah, West Bengal, 711106

Website: retail.axisbank.co.in

Dear sir,

I have a salary account in axis bank. (State : west bengal. District : north 24 parganas. Branch : electronic complex salt lake. City : bidhannagar. Ifsc code : utib0000319. Micr code :[protected]. Branch code : 000319) i want to inform that they are deducting amounts in the name of "consolidated dp charges" from my account without informing me. I didn't get any notification for that.

I request to you complaint register form to take necessary action if possible.

Manas basak
[protected]

+1 photos

Mar 29, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Feb 23, 2018

Axis Bank Customer Care's response Hi Manas,

We'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.

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Mishra1989ravi

from Patiala, Punjab

Feb 21, 2018

Sir my account no [protected] debited 6000 from my account on 20 Feb 2018 at 13:45 hrs.

I was trying withdrawal money from ICICI BANK ATM Sujanpur Branch, Pathankot, Punjab.

Please help me

savings salary account consolidated dp charges in axis bank - Comment #3013341 - Image #0

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Address: 781005

Am Dr Mitul Bora, M.B.B.S, MD, DM(AIIMS) working as a senior consultant of Nephrology at International hospital since March 2012.Recently we had received two cheques of Indian Overseas bank, Dispur branch from our hospital. One cheque was in my name and the amount was 489811.00 Rs and the second cheque was in the name of Dr Roslin Loitongbam (my wife) and the amount was 5000.00RS.In both cheque our names were typed.I had deposited both cheques at Axis bank Guwhati branch ATM cheque drop box on 11.12.15.But after 5 days as there was no message from Axis bank (our salary accounts are at Axis bank Guwahati branch) i went to Axis bank on 17.12.15, Guwahati branch to enquire about the thing. Then the Axis bank manager told me that somebody had tempered the cheque box on 11. 12.15 and pulled out some cheques. I immediately consulted my hospital office so that they can call the Indian overseas bank, Dispur branch and can block the transaction, but it was too late as the transection had already been done to an account of Mr Manish Gupta whom i donot know.Although the Axis bank Guwahati branch came to know that ATM had been tempered by somebody on 14th, they were silent till i went to the bank.No information were given to the public or ins social media that the ATM cheque box had been tempered.Immediately i made a complaint to the Axis bank and also given an FIR at local police station.From our hospital administration they had also lodged a complaint to Axis bank, Indian overseas bank and to police.But now both the bank are washing their hands and i am the one who is suffering.Axis bank is telling that we are not responsible as transaction had not done in our bank and IOB is telling that we are not responsible as tempering was not done at IOB rather it happened at Axis bank.Since that time I am waiting but nothing has happened.

+4 photos

Mar 26, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Feb 23, 2018

Axis Bank Customer Care's response Hi Mitul,

We'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.

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Dear sir,
I, rajdip malick would like to draw your kind attention towards the immense harassment caused to me by axis bank in the past few days. I have a savings account number:-[protected] and [protected] the above mentioned bank in the dasnagar branch located in howrah. On 12/02/2018date i found out that the bank has freezed my account without any knowledge of mine. I asked the officials repeatedly the cause of such an action. They could not give any answer. After that every each day i am asking them when my account will be reinstored, thay are answering that within 24 hours it will be reinstored. But 6 days have passed in the meantime and my account is still freezed. I am in dire need of money due to some urgent medical issues in my family. The treatment is getting delayed due to the uncouth and unprofessional manner and behaviour of the bank. Therefore i would like to present my grievance in front of you and would ask for its redressal at the earliest.
Thanking you,
Yours faithfully,
Rajdip malick

Apr 3, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Feb 23, 2018

Axis Bank Customer Care's response Hi Rajdip,

We'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.

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Address: 700156

Hii

This is divya amilineni with salary account number ending with 9407. Today i got a call from axis bank and they didn't clarify from me of deducting 1899 from the account to activate that service. So, please look into this issue and deactivate that service and refund that money into my account.

Please go through the complaint as early as possible and refund my money into the account.

Thanks

Axis Bank customer support has been notified about the posted complaint.

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Address: Dibrugarh, Assam

Website: Google

Dear sir

I am unsatisfied with one of your employee Mr YOGESH PAREEK . I applied one personal loan of minimun amount of Rs 130000/ only in the month of December 2017 and Mr PAREEK has taken my documents for this loan . In the same month of December 2017 I have cleared all the documents which is required for the loan . He asked my pan card, voter I'd, address proof, bank statement updated copy, November months salary slip n that's was enough as per his requirements n he told me I have to wait minimum 2 (two) days for the loan sanction n I did not call him for 6 to 7 days but m not getting any kind of information from his side so I called him and he told me that I have to submit January month2018 salary slip then my loan will be sanctioned. Ok I can give him the documents but my point is that why he is not asking me before of my calling him about my loan status . I have produced the january 2018 salary slip also and he told me that he thats all documents are clered from my side so I have to wait only 2 days for the loan sanctioned. I was waiting as per his words n when I called him on 4 th day He told me that he needs my Form 16 copy for 2016 -17 assessment copy . I submitted the original copy of FORM 16 assessment year 2016- 17 as he ask me then again he ask me to wait for 2 days and after 2 days my loan will sanction . Again the same way when I call him he told that my loan is pending because of my FORM 16 Assessment year 2017 - 18 have to submit then it will sanctioned . As per his asking I have submitted the original copy of Form 16 assessment year 2017 -18 n again he told me I have to wait only 2 days for loan sanctioned. He told me on 30th January 2018 that my loan file is logged in the Axis bank personal loan system so i have to wait only 2 days for loan sanctioned .I was in this way waiting n waiting but doubt comes in my mind so I called him when my loan will be sanctioned then he ask me to send my Form 16 copy of Assessment year 2017 -18 in what's up . Then I got surprised because I have submitted all documents earlier n that is also original copies so today I went to duliajan branch and I checked my loan file then i find that it is not log in n file is totall incomplete . I clicked the photos of my loan file and it is very sad for me that he lost my original form 16 copy of 2016 - 17 assessment year and form[protected] copy . In my file I saw only my pan card, aadhar card, bank statements copy, n all original salary slips but my Form 16 copies are missing . Then my doubt is clear that after i have submitted original Form16 copies why he asked me to sand pics of Form 16 in what's up .

Today I am clear about my loan process that my file is not yet log in so how after 2 days my loan will sanctioned . I applied in December ...still now I am running behind of this . I have to spend my busy hours and regular way I have to come for to the Branch to check my loan status. Mr PAREEK does not even provide me the loan application no . If my loan is not happening from axis bank then tell me the reason I will not spend my time and why one axis bank account also opened in my name .

Now please tell me this kind of liers are the real man power of the reputed bank like Axis? Bank needs business and this kind of stupid fellows ruin the business and reputation . So I request you please strictly monitor his activities and give warning to maintain discipline the Axis bank organizational working culture. More over I request you to ask him to find out my original Form 16 copies and give it to me as soon as possible otherwise I will put one police intimation and I will mention it clearly that Mr PAREEK has lost my original Form 16 copies.
I have attached the incomplete condition of my loan application form, my original salary certificates all which all i have submitted n my form 16 for assessment year of 2016 -17 and 2017 -18 year orginal copy was missing from my loan file in the bank . I have send all the pictures and I hope you will not do any kind of delay to help me in this matter .

Regards
PUSPANJALI SONOWAL
[protected]
[protected]

Please accept this mail . I have send it from my sister's mail I'd .

Home [protected]
[protected]

Axis Bank customer support has been notified about the posted complaint.

Feb 19, 2018

Updated by sangeeta saikia Dear sir

I am unsatisfied with one of your employee Mr YOGESH PAREEK . I applied one personal loan of minimun amount of Rs 130000/ only in the month of December 2017 and Mr PAREEK has taken my documents for this loan . In the same month of December 2017 I have cleared all the documents which is required for the loan . He asked my pan card, voter I'd, address proof, bank statement updated copy, November months salary slip n that's was enough as per his requirements n he told me I have to wait minimum 2 (two) days for the loan sanction n I did not call him for 6 to 7 days but m not getting any kind of information from his side so I called him and he told me that I have to submit January month2018 salary slip then my loan will be sanctioned. Ok I can give him the documents but my point is that why he is not asking me before of my calling him about my loan status . I have produced the january 2018 salary slip also and he told me that he thats all documents are clered from my side so I have to wait only 2 days for the loan sanctioned. I was waiting as per his words n when I called him on 4 th day He told me that he needs my Form 16 copy for 2016 -17 assessment copy . I submitted the original copy of FORM 16 assessment year 2016- 17 as he ask me then again he ask me to wait for 2 days and after 2 days my loan will sanction . Again the same way when I call him he told that my loan is pending because of my FORM 16 Assessment year 2017 - 18 have to submit then it will sanctioned . As per his asking I have submitted the original copy of Form 16 assessment year 2017 -18 n again he told me I have to wait only 2 days for loan sanctioned. He told me on 30th January 2018 that my loan file is logged in the Axis bank personal loan system so i have to wait only 2 days for loan sanctioned .I was in this way waiting n waiting but doubt comes in my mind so I called him when my loan will be sanctioned then he ask me to send my Form 16 copy of Assessment year 2017 -18 in what's up . Then I got surprised because I have submitted all documents earlier n that is also original copies so today I went to duliajan branch and I checked my loan file then i find that it is not log in n file is totall incomplete . I clicked the photos of my loan file and it is very sad for me that he lost my original form 16 copy of 2016 - 17 assessment year and form[protected] copy . In my file I saw only my pan card, aadhar card, bank statements copy, n all original salary slips but my Form 16 copies are missing . Then my doubt is clear that after i have submitted original Form16 copies why he asked me to sand pics of Form 16 in what's up .

Today I am clear about my loan process that my file is not yet log in so how after 2 days my loan will sanctioned . I applied in December ...still now I am running behind of this . I have to spend my busy hours and regular way I have to come for to the Branch to check my loan status. Mr PAREEK does not even provide me the loan application no . If my loan is not happening from axis bank then tell me the reason I will not spend my time and why one axis bank account also opened in my name .

Now please tell me this kind of liers are the real man power of the reputed bank like Axis? Bank needs business and this kind of stupid fellows ruin the business and reputation . So I request you please strictly monitor his activities and give warning to maintain discipline the Axis bank organizational working culture. More over I request you to ask him to find out my original Form 16 copies and give it to me as soon as possible otherwise I will put one police intimation and I will mention it clearly that Mr PAREEK has lost my original Form 16 copies.
I have attached the incomplete condition of my loan application form, my original salary certificates all which all i have submitted n my form 16 for assessment year of 2016 -17 and 2017 -18 year orginal copy was missing from my loan file in the bank . I have send all the pictures and I hope you will not do any kind of delay to help me in this matter .

Regards
PUSPANJALI SONOWAL
[protected]
[protected]

Please accept this mail . I have send it from my sister's mail I'd .

Home [protected]
[protected]

Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 367

lien balance

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amount wrongly debited from your current account

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for cheque no 815528 issued from your a/c no 00642330 has been returned unpaid on 23-02-2018

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amount debited but beneficiary not credited

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asap savings account

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misbehavior of the office staff

consolidation charges for my account 916010012771076

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refund from redbus

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amount debited from account.but not received from atm

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activation of one assist services without permission

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can't do the payment for facebook services

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received sms, but didn't get 11k from atm due to power issue

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fraud & dispute transactions

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axis bank credit card department

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service at the branch and internet banking

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savings salary account consolidated dp charges in axis bank

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lost of cheque issued by indian overseas bank

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grievance against the freezing of my account in axis bank without any valid cause

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regarding deactivation plan of debit for one assist services

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employee

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