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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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K
Feb 18, 2018
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Website: www.oneassist.in

I have received a call from axis bank yesterday. I just don't want the subscription of one assist and please cancel my subscription for my axis bank debit card. It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account (395739). My relationship no. Is 3826992. I am waiting for confirmation of deletion of this service and also refund the money @1899.
Axis Bank customer support has been notified about the posted complaint.
"Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2885711 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
"
I have Updated new Mobile no. Through Atm but in internet banking it seems to be old and all otps for new transactions are going on old number ..Please assist . My old no is already not working and I want all otps on new mobile number .
How to enable my Login ID of axis net banking. iam not having debit card
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    Sai Krishna kamireddy
    from Solapur, Maharashtra
    Feb 18, 2018
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    money deductions.

    Axis bank is simply debeting money from account saying different charges each time. This month a amount of 1050 debited from account mentioning consolidated charges. Last month around 400 debited for some other charges. Apart from this there are many charges likes annual account maintain charges. Atm service charges. Minimum balance maintenance charges, cash deposit cahrges, [protected]@18% and many other charges. Is banks making money they last...
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    Ruby Srivastava
    from Allahabad, Uttar Pradesh
    Feb 18, 2018
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    I have initiated a refund request on myntra site on 1st feb'18 and today is 18th feb'18 but still the refund amount has not been credited in my account while the same has been processed from myntra as discussed with them.

    Amount - rs. - 476.7 - bank reference number is - [protected]

    Please connect with me for further details and refund my amount at the earliest.

    Regards
    Ruby
    Axis Bank customer support has been notified about the posted complaint.
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      R
      Rajendra kolekar
      from Mumbai, Maharashtra
      Feb 18, 2018
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      Address: 411014

      Hi, i have saving account in axis bank & when i checked my balance they have deducted 1474 rs from my account written as consolidated charges. Also he send deducted msg, please help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples. I do not know why deducted this bank consolidated charges.
      Axis Bank customer support has been notified about the posted complaint.
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        R
        Ramalluri
        from Hyderabad, Telangana
        Feb 18, 2018
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        Address: Ranga Reddy, Andhra Pradesh, 500019
        Website: Www.axisbank.com

        I want to register complaint on axis bank regarding the charges for innoncent account holders. Axisbank charged me for consolidated charges as 2930 plus 527 gst. I want to know the complete statement for this and they are cheating innocent people with this charges. I maintained 10000 account balance last month still they charged me this charges so i need clarity.
        Axis Bank customer support has been notified about the posted complaint.
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          R
          Romiya Kumar
          from Sagar, Madhya Pradesh
          Feb 17, 2018
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          Sir,
          I hereby inform that on 28.01.2018 we have booked 8 tickets (Rs.965.48 total ticket) for ‘padmaavat’ hindi movie in cine plus multiplex jagdalpur 6.40pm show for 28.01.2018 through book my show booking id: cpmj[protected]aaf and on the day of show we were told by the staff that there were some issue with projector 📽 and so we were forced to move out from the theatre as show was cancelled. Due to the inconvenient caused they promised us to refund the amount within 3 days but we have not received the amount from book my show till the date, so we request you to please enquire the above matter and refund my amount as early as possible...

          Money not refunded as promised
          Axis Bank customer support has been notified about the posted complaint.
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            A
            Anirudh Ravula
            from Bengaluru, Karnataka
            Feb 17, 2018
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            Address: 506106

            State bank of india - customer complaint form
            Customer type : existing sbi customer

            Name : r. Anirudh reddy
            Account no.: [protected]
            Branch : mahabubabad
            Address: mahabubabad
            Email [protected]@gmail.com
            Telephone no mobile no : [protected]
            Product / service about which you have complaint: axis atm
            Nature of complaint : cash not received from atm
            Please give brief details of your complaint

            Sir, on dt. 17-02-18. I used my atm card in snist (Sreenidhi college, hyderabad) for withdrawal rs.500/- but i not received money from atm then i try again, and then i try in other atm but i still not received money, then next day i try again, but i have reduce money in my account rs.500/- which was i have not received.

            Please do needful as soon as possible.

            Thanking you

            Anirudh reddy
            Axis Bank customer support has been notified about the posted complaint.
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              D
              Deepshikha Prasad
              from Mayiladuthurai, Tamil Nadu
              Feb 17, 2018
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              Address: Chennai, Tamil Nadu, 600119

              I visited the sholinganallur branch today at 3:45 to get my account statement with bank seal on it but the bank employee denied to provide the same saying they would not be able to do it post 3:30 as 3:30 is their closing time. Later they came up with 10 another reasons for not giving it, creating so much confusion around all the reasons. I am still wondering if they were saying to truth or just lying to me.
              Axis Bank customer support has been notified about the posted complaint.
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                R
                ronitsingh99
                from Kharagpur, West Bengal
                Feb 17, 2018
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                Address: Kolkata, West Bengal, 700007
                Website: icaiexam.icai.org/index1.php#

                I had done a transaction of rupees 2700 to institute of chartered accountant noida, the balance was deducted but in the ica site it is showing that there is no transaction done, please help me out from these. The transactionn was done by me 3 days back and i have mailed a complaint to axis mail id but i got response. Please help as i am a student and have no extra money to re submit the form by adding 2700 rupees to my account again.
                Axis Bank customer support has been notified about the posted complaint.
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                  C
                  christuraj
                  from Tiruchirappalli, Tamil Nadu
                  Feb 17, 2018
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                  Address: Vellore, Tamil Nadu, 632004
                  Website: Flipkart

                  In flipkart purchaes axis bank buzz cardis giving only rs. 200 rupees discount but mentioning 5% discount.

                  Christuraj
                  More
                  3cart
                  Thank you for your order!
                  Your order has been placed and is being processed. When the item (S) are shipped, you will receive an email with the details. You can track this order through my orders page.
                  Order detailsaddressplease check your address details. Manage order
                  Order id
                  Od[protected] item)
                  Order date
                  Sat, feb 17th '18 9:58 am
                  Total amount
                  ₹10, 999through cash on delivery
                  Change
                  Christuraj
                  Personnel dept, cmc, vellore near old bus stop, vellore - 632004, tamil nadu
                  Phone[protected]
                  Request invoice?

                  Redmi note 4 (Black, 64 gb)
                  Color: black
                  Seller:truenet commerce
                  Delivery expected by mon, feb 19th '18
                  ₹10, 9992 offers applied
                  ?
                  Cancel item
                  Total₹10, 999savings₹2, 000
                  Help
                  Paymentsshippingcancellation & returnsfaqreport infringement
                  Flipkart
                  Contact usabout uscareersflipkart storiespresssell on flipkart
                  Misc
                  Online shoppingaffiliate programgift cardflipkart first subscriptionsitemap
                  Track your
                  Order
                  Axis Bank customer support has been notified about the posted complaint.
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                    D
                    Dinesh Mange Bhanushali
                    from Mumbai, Maharashtra
                    Feb 16, 2018
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                    Address: Mumbai City, Maharashtra, 400093

                    This is to inform that my below mentioned loan emi has not been deducted as per mentioned date through ecs, so request you to please look into the matter and kindly revert the same as unnecessarily we will have to bare late payment charges and as per instructions received on 6th of jan. We have maintained balance for ecs for axis bank has to be deducted

                    10/02/18 dd axis bank (Loan account) phr[protected] 32, 398.00
                    10/02/18 dd axis bank (Loan account) phr[protected] 32, 294.00
                    Axis Bank customer support has been notified about the posted complaint.
                    Feb 16, 2018
                    Updated by Dinesh Mange Bhanushali
                    This is to Inform that My Below Mentioned Loan EMI has not been deducted as per mentioned date through ECS, so request you to please look into the matter and Kindly Revert the same as Unnecessarily we will have to bare Late Payment Charges and as Per Instructions Received on 6th of Jan. we have Maintained Balance for ECS for Axis Bank has to be Deducted

                    10/02/18 DD Axis Bank (Loan Account) PHR[protected] 32, 398.00
                    10/02/18 DD Axis Bank (Loan Account) PHR[protected] 32, 294.00
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                      V
                      vinodha N
                      from Bengaluru, Karnataka
                      Feb 16, 2018
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                      Address: 560050

                      This is vinodha n.

                      Working for purpleframe technologies (A talent quest company)

                      I have a salary account in axis bank detailed,

                      Axis bank acc/no # [protected]

                      Ifsc code - utib0000561

                      Credit card # [protected]

                      I am having a credit card and last month i have paid a minimum balance and this month also i ll pay the same, even though im ready to pay the minimum balance on monday and i inform the same then also they are forcing me to pay today itself but still your employees are kept on visiting my home on daily basis which is really unfair and this is the matter of my respect & dignity. For safer side i will give a written complaint in our respected police station.

                      I have one job and one salary and one account, if you guys block that also how can i repay your bills or any other bills.

                      Even i have some responsibility, i have taken public amount and i know how to repay it and i don't want your people to remind me every now and then.

                      Mom is a heart patient, if something goes wrong i am gonna file a case on your bank.

                      If your people comes next time for this again for sure i will post this in social media and make this a big concern for you people.

                      Note: when every he calls me he use very uncomplimentary words.

                      Thanks

                      Vinodha n.
                      If you have any concern please do call (Contact # [protected]/ [protected])
                      Axis Bank customer support has been notified about the posted complaint.
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                        BKotak
                        from Bhavnagar, Gujarat
                        Feb 16, 2018
                        Resolved
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                        Resolved

                        Address: 380015

                        I am writing this with regards to my credit card bill payment.

                        This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                        I have intimated customer services 3 times and no one is getting in touch with me ever since. Please do the needful.

                        I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

                        I am ready to settle this as soon as i get the confirmation from your side.

                        Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                        Let me know what information you will need from me.

                        Thanks
                        Dec 19, 2018
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Jul 11, 2018
                        Updated by BKotak
                        Not sorted yet. They made a fool out of me. One of the members from Rajkot team called me and did the settlement . But i still recieved the bill. The settlement email was never sent to me. No one is taking care of it after calling them several times.
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                          V
                          Vardana
                          from Hyderabad, Telangana
                          Feb 16, 2018
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                          Hello,

                          Axis bank was deducted money 18 times from my account, happened from oct-2012 to feb-2016 and total money was rs.3119.52 with description in my statement was "consolidated dp charges".
                          Tried to reach customer care and wrote many mails, they never responded.

                          This is completely cheating your own customers, if you are doing correct practice it should be better if you could provide an email information or message at least about deductions.

                          I lost hope in your bank and considering other options.
                          Axis Bank customer support has been notified about the posted complaint.
                          May 23, 2018
                          Updated by Vardana
                          I have got 2 fake Amazon e-vouchers for my nearly 22000 eDge loyalty points redemption, tried to reach customer care and wrote several mail. They are saying we will resolve in a day but 4 months were gone no progress. Looks like Axis bank not at all bother about their customers.
                          Good by to Axis!
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                            mohd Raheem uddin
                            from Hyderabad, Telangana
                            Feb 16, 2018
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                            Address: Hyderabad, Andhra Pradesh

                            After using the swipe transition from the customer we are not getting the money in account. What the error is occurring related to transiction. I could not understand. This is creating a lot of problem to us. So pls resolve this problem as soon as possibe. Im a new costumer in ur bank but u r not providing the best service to us. If this the continoius problem then i want to quit this account from ur company.
                            Axis Bank customer support has been notified about the posted complaint.
                            Feb 16, 2018
                            Updated by mohd Raheem uddin
                            resolve the problem as soon as possible.
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                              drnirmalya87
                              from Churachandpur, Manipur
                              Feb 15, 2018
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                              Address: 799102
                              Website: [email protected]

                              I am dr nirmalya from bishalgarh. Tripura. Northeast india. I went to axis bank bishalgarh branch 6th feb 2018 for opening a joint account with my father but they couldn't. Till date they are giving vague excuse for the delay and i am really disappointed with their performance in a nationalised bank like this. They already taken rs 5500 as a minimum balance required and ac no as mentioned in the kit provided by the bank personal is [protected]. Please help me out of this problem.
                              Axis Bank customer support has been notified about the posted complaint.
                              Feb 15, 2018
                              Updated by drnirmalya87
                              It's not 06 days it's 10 days. ...
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                                S
                                from Mumbai, Maharashtra
                                Feb 15, 2018
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                                Address: Thane, Maharashtra, 400604

                                I had to pay an amt of rs.140 extra over rs.5k as bank charges @2.8 %.
                                Client name. Astha healthcare veena nagar mulund west.

                                Pl let me know is it true that you are charging to your client?. Why such charges are levied on end customers?.

                                Our pm is proudly promoting digital india why?.

                                If it is with our money and if we are the sufferers then we do not want such kind of foolish slogans.
                                Such kind of charges are attracting people for going in cash transactions. Then where is the transparency?.

                                Regards,

                                Sanjay sharma
                                [protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Choudharyamit
                                  from Noida, Uttar Pradesh
                                  Feb 14, 2018
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                                  Address: New Delhi, Delhi
                                  Website: [email protected]

                                  Sir, main IOB ki narela branch me fund transfer Kar rha tha to Galti se allhabad ki branch ka account dal gya jab ki IFSC code narela branch ka tha to usme paise transfer ho gye. Ye falt to banking ka bhi h jab IFSC code dusri branch ka aur Acount no dusri branch ka to fund transfer success kaise ho gya. Lekin fhir bhi meri aapse request h ki mere paise refund karne ki karpa Kare. Maine screen shot bhej diya
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Aappu2231e
                                    from Mumbai, Maharashtra
                                    Feb 14, 2018
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                                    Address: 231217

                                    Dear sir
                                    I have salary account in Axis Bank Ifsc Code is UTIB0001880 SB account no [protected] .when I open my SB salary account the banker say open with a Demat Account no any charge this is absutaly free lifetime but last year apr17 from my Account Dr.759.00 Dp Consolidate charge so I coplaned many time in our bank but the Banch manager no take any action and till date my Demat account no closed and no refund any consolidate charge.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      arnav17
                                      from Mumbai, Maharashtra
                                      Feb 14, 2018
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                                      I have been cheated by axis bank ..they have submitted my cheque of 50k, but no they are not giving me any access to my acct whether it be debit card or internet banking, they are denying both ..i have wasted 200 rs on customer care of them but havent recieved any satisfactory response. they are using fraudlent method by this axis asap to not provide anything to withdraw money and making fd of your deposited money
                                      Axis Bank customer support has been notified about the posted complaint.
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