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Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
Complaints 13009
Resolved
6561
Unresolved
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Axis Bank reviews & complaints page 369

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A
Anirudh Ravula
from Bengaluru, Karnataka
Feb 17, 2018
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Address: 506106

State bank of india - customer complaint form
Customer type : existing sbi customer

Name : r. Anirudh reddy
Account no.: [protected]
Branch : mahabubabad
Address: mahabubabad
Email [protected]@gmail.com
Telephone no mobile no : [protected]
Product / service about which you have complaint: axis atm
Nature of complaint : cash not received from atm
Please give brief details of your complaint

Sir, on dt. 17-02-18. I used my atm card in snist (Sreenidhi college, hyderabad) for withdrawal rs.500/- but i not received money from atm then i try again, and then i try in other atm but i still not received money, then next day i try again, but i have reduce money in my account rs.500/- which was i have not received.

Please do needful as soon as possible.

Thanking you

Anirudh reddy
Axis Bank customer support has been notified about the posted complaint.
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    D
    Deepshikha Prasad
    from Mayiladuthurai, Tamil Nadu
    Feb 17, 2018
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    Address: Chennai, Tamil Nadu, 600119

    I visited the sholinganallur branch today at 3:45 to get my account statement with bank seal on it but the bank employee denied to provide the same saying they would not be able to do it post 3:30 as 3:30 is their closing time. Later they came up with 10 another reasons for not giving it, creating so much confusion around all the reasons. I am still wondering if they were saying to truth or just lying to me.
    Axis Bank customer support has been notified about the posted complaint.
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      R
      ronitsingh99
      from Kharagpur, West Bengal
      Feb 17, 2018
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      Address: Kolkata, West Bengal, 700007
      Website: icaiexam.icai.org/index1.php#

      I had done a transaction of rupees 2700 to institute of chartered accountant noida, the balance was deducted but in the ica site it is showing that there is no transaction done, please help me out from these. The transactionn was done by me 3 days back and i have mailed a complaint to axis mail id but i got response. Please help as i am a student and have no extra money to re submit the form by adding 2700 rupees to my account again.
      Axis Bank customer support has been notified about the posted complaint.
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        C
        christuraj
        from Tiruchirappalli, Tamil Nadu
        Feb 17, 2018
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        Address: Vellore, Tamil Nadu, 632004
        Website: Flipkart

        In flipkart purchaes axis bank buzz cardis giving only rs. 200 rupees discount but mentioning 5% discount.

        Christuraj
        More
        3cart
        Thank you for your order!
        Your order has been placed and is being processed. When the item (S) are shipped, you will receive an email with the details. You can track this order through my orders page.
        Order detailsaddressplease check your address details. Manage order
        Order id
        Od[protected] item)
        Order date
        Sat, feb 17th '18 9:58 am
        Total amount
        ₹10, 999through cash on delivery
        Change
        Christuraj
        Personnel dept, cmc, vellore near old bus stop, vellore - 632004, tamil nadu
        Phone[protected]
        Request invoice?

        Redmi note 4 (Black, 64 gb)
        Color: black
        Seller:truenet commerce
        Delivery expected by mon, feb 19th '18
        ₹10, 9992 offers applied
        ?
        Cancel item
        Total₹10, 999savings₹2, 000
        Help
        Paymentsshippingcancellation & returnsfaqreport infringement
        Flipkart
        Contact usabout uscareersflipkart storiespresssell on flipkart
        Misc
        Online shoppingaffiliate programgift cardflipkart first subscriptionsitemap
        Track your
        Order
        Axis Bank customer support has been notified about the posted complaint.
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          D
          Dinesh Mange Bhanushali
          from Mumbai, Maharashtra
          Feb 16, 2018
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          Address: Mumbai City, Maharashtra, 400093

          This is to inform that my below mentioned loan emi has not been deducted as per mentioned date through ecs, so request you to please look into the matter and kindly revert the same as unnecessarily we will have to bare late payment charges and as per instructions received on 6th of jan. We have maintained balance for ecs for axis bank has to be deducted

          10/02/18 dd axis bank (Loan account) phr[protected] 32, 398.00
          10/02/18 dd axis bank (Loan account) phr[protected] 32, 294.00
          Axis Bank customer support has been notified about the posted complaint.
          Feb 16, 2018
          Updated by Dinesh Mange Bhanushali
          This is to Inform that My Below Mentioned Loan EMI has not been deducted as per mentioned date through ECS, so request you to please look into the matter and Kindly Revert the same as Unnecessarily we will have to bare Late Payment Charges and as Per Instructions Received on 6th of Jan. we have Maintained Balance for ECS for Axis Bank has to be Deducted

          10/02/18 DD Axis Bank (Loan Account) PHR[protected] 32, 398.00
          10/02/18 DD Axis Bank (Loan Account) PHR[protected] 32, 294.00
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            V
            vinodha N
            from Bengaluru, Karnataka
            Feb 16, 2018
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            Address: 560050

            This is vinodha n.

            Working for purpleframe technologies (A talent quest company)

            I have a salary account in axis bank detailed,

            Axis bank acc/no # [protected]

            Ifsc code - utib0000561

            Credit card # [protected]

            I am having a credit card and last month i have paid a minimum balance and this month also i ll pay the same, even though im ready to pay the minimum balance on monday and i inform the same then also they are forcing me to pay today itself but still your employees are kept on visiting my home on daily basis which is really unfair and this is the matter of my respect & dignity. For safer side i will give a written complaint in our respected police station.

            I have one job and one salary and one account, if you guys block that also how can i repay your bills or any other bills.

            Even i have some responsibility, i have taken public amount and i know how to repay it and i don't want your people to remind me every now and then.

            Mom is a heart patient, if something goes wrong i am gonna file a case on your bank.

            If your people comes next time for this again for sure i will post this in social media and make this a big concern for you people.

            Note: when every he calls me he use very uncomplimentary words.

            Thanks

            Vinodha n.
            If you have any concern please do call (Contact # [protected]/ [protected])
            Axis Bank customer support has been notified about the posted complaint.
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              B
              BKotak
              from Bhavnagar, Gujarat
              Feb 16, 2018
              Resolved
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              Resolved

              Address: 380015

              I am writing this with regards to my credit card bill payment.

              This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

              I have intimated customer services 3 times and no one is getting in touch with me ever since. Please do the needful.

              I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

              I am ready to settle this as soon as i get the confirmation from your side.

              Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

              Let me know what information you will need from me.

              Thanks
              Dec 19, 2018
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Jul 11, 2018
              Updated by BKotak
              Not sorted yet. They made a fool out of me. One of the members from Rajkot team called me and did the settlement . But i still recieved the bill. The settlement email was never sent to me. No one is taking care of it after calling them several times.
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                V
                Vardana
                from Hyderabad, Telangana
                Feb 16, 2018
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                Hello,

                Axis bank was deducted money 18 times from my account, happened from oct-2012 to feb-2016 and total money was rs.3119.52 with description in my statement was "consolidated dp charges".
                Tried to reach customer care and wrote many mails, they never responded.

                This is completely cheating your own customers, if you are doing correct practice it should be better if you could provide an email information or message at least about deductions.

                I lost hope in your bank and considering other options.
                Axis Bank customer support has been notified about the posted complaint.
                May 23, 2018
                Updated by Vardana
                I have got 2 fake Amazon e-vouchers for my nearly 22000 eDge loyalty points redemption, tried to reach customer care and wrote several mail. They are saying we will resolve in a day but 4 months were gone no progress. Looks like Axis bank not at all bother about their customers.
                Good by to Axis!
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                  M
                  mohd Raheem uddin
                  from Hyderabad, Telangana
                  Feb 16, 2018
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                  Address: Hyderabad, Andhra Pradesh

                  After using the swipe transition from the customer we are not getting the money in account. What the error is occurring related to transiction. I could not understand. This is creating a lot of problem to us. So pls resolve this problem as soon as possibe. Im a new costumer in ur bank but u r not providing the best service to us. If this the continoius problem then i want to quit this account from ur company.
                  Axis Bank customer support has been notified about the posted complaint.
                  Feb 16, 2018
                  Updated by mohd Raheem uddin
                  resolve the problem as soon as possible.
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                    D
                    drnirmalya87
                    from Churachandpur, Manipur
                    Feb 15, 2018
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                    Address: 799102
                    Website: [email protected]

                    I am dr nirmalya from bishalgarh. Tripura. Northeast india. I went to axis bank bishalgarh branch 6th feb 2018 for opening a joint account with my father but they couldn't. Till date they are giving vague excuse for the delay and i am really disappointed with their performance in a nationalised bank like this. They already taken rs 5500 as a minimum balance required and ac no as mentioned in the kit provided by the bank personal is [protected]. Please help me out of this problem.
                    Axis Bank customer support has been notified about the posted complaint.
                    Feb 15, 2018
                    Updated by drnirmalya87
                    It's not 06 days it's 10 days. ...
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                      S
                      from Mumbai, Maharashtra
                      Feb 15, 2018
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                      charges on payments using card

                      Address: Thane, Maharashtra, 400604

                      I had to pay an amt of rs.140 extra over rs.5k as bank charges @2.8 %.
                      Client name. Astha healthcare veena nagar mulund west.

                      Pl let me know is it true that you are charging to your client?. Why such charges are levied on end customers?.

                      Our pm is proudly promoting digital india why?.

                      If it is with our money and if we are the sufferers then we do not want such kind of foolish slogans.br...
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                      C
                      Choudharyamit
                      from Noida, Uttar Pradesh
                      Feb 14, 2018
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                      Address: New Delhi, Delhi
                      Website: [email protected]

                      Sir, main IOB ki narela branch me fund transfer Kar rha tha to Galti se allhabad ki branch ka account dal gya jab ki IFSC code narela branch ka tha to usme paise transfer ho gye. Ye falt to banking ka bhi h jab IFSC code dusri branch ka aur Acount no dusri branch ka to fund transfer success kaise ho gya. Lekin fhir bhi meri aapse request h ki mere paise refund karne ki karpa Kare. Maine screen shot bhej diya
                      Axis Bank customer support has been notified about the posted complaint.
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                        A
                        Aappu2231e
                        from Mumbai, Maharashtra
                        Feb 14, 2018
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                        Address: 231217

                        Dear sir
                        I have salary account in Axis Bank Ifsc Code is UTIB0001880 SB account no [protected] .when I open my SB salary account the banker say open with a Demat Account no any charge this is absutaly free lifetime but last year apr17 from my Account Dr.759.00 Dp Consolidate charge so I coplaned many time in our bank but the Banch manager no take any action and till date my Demat account no closed and no refund any consolidate charge.
                        Axis Bank customer support has been notified about the posted complaint.
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                          A
                          arnav17
                          from Mumbai, Maharashtra
                          Feb 14, 2018
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                          I have been cheated by axis bank ..they have submitted my cheque of 50k, but no they are not giving me any access to my acct whether it be debit card or internet banking, they are denying both ..i have wasted 200 rs on customer care of them but havent recieved any satisfactory response. they are using fraudlent method by this axis asap to not provide anything to withdraw money and making fd of your deposited money
                          Axis Bank customer support has been notified about the posted complaint.
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                            S
                            singh50000
                            from Kalanwali, Haryana
                            Feb 14, 2018
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                            Address: Hoshiarpur, Punjab, 144205

                            When i transferred money to australia then axis bank make remittance charges (Which is ok) but the exchange rate which they apply no way near and dear to the current market rate
                            Outward remittance from india: aud 7030 @53. Something. From he last 1 year i am watching currency rates it even not touched 53. They charged (14k - 16 k) overall.

                            Second when i received money from australia aud 6073 @49. But the exchange rate at that time was 50.20. It event dont touch 49 from last 10 days.

                            So i request all nri brothers to not send money through these private banks.

                            Now i received money to my sbi bank account aud [protected]@50.50. They exchange perfectally.

                            So my question is why there is big gap between two banks of india.

                            On the other hand australian bank charge 30 dollars to transfer 102000 dollar to indian bank account.
                            Axis Bank customer support has been notified about the posted complaint.
                            Your Credit Card application for Axis Bank My Zone Credit Card with reference no 10204440 has been declined. Pls call [protected] if you did not apply
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                              D
                              devanaboina rangarao
                              from Mumbai, Maharashtra
                              Feb 14, 2018
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                              Dear sir / madam,

                              This is rangarao devanaboyina
                              Mobile #[protected]

                              My axis bank a/c no - [protected] has been debited by 1899.00/- for oneassist membership.
                              I receive phone calls from this no - 91 [protected] regarding one assist service but i do not accept it. They told that every axis bank user must have this facility and they have asked for last 4 digits of my debit card said thank you. After few minutes my money is debited by 1899.00/-
                              So i requested for cancellation of my membership and refund my money back.
                              I am struggling for money. Please do transfer my money to account no [protected]. I am totally disappointed with this one assist.

                              Regards
                              Devanaboyina rangarao
                              Axis Bank customer support has been notified about the posted complaint.
                              I was booked train tickets from tirupathi to secundrabad. Two transactions are failed money deducted but tickets wre not booked.Transactions date 5/2/2018.
                              Total amount is 4645/_ deducted.train name is narayanadri exp.
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                                O
                                Om Maithani
                                from Delhi, Delhi
                                Feb 14, 2018
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                                threat calls from axis bank

                                Address: 201304

                                Hi axis bank,
                                My name is om prakash maithani and my loan account number is-ppr[protected]. I was paying my loan installment in regular basis since i have borrowed loan from your bank in 2016, somehow i did not pay some installments in the mid of 2017, one day i received a call from your noida branch collection's team for paying due installments and i paid all my six pending installments in november2017 and also started to pay installment...
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                                D
                                DEvillll
                                from Ahmedabad, Gujarat
                                Feb 13, 2018
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                                Address: 411026
                                Website: axisbank .com

                                Respected sir

                                myself pranav pradip gandhi

                                Today at morning i was depositing rs 45, 500 in my personal account number i. E [protected] at axis bank atm indrayaninagar bhosari pune 411026.

                                (Ifsc code : utib0002490)

                                after entering the money in the machine counting voice was audible to me but machine showed the message atm services unavailable and the money deposited was not credited in my account. Money was needed urgently as it is used for daily business. So please credit money in my account as soon as possible..
                                Please refund asap
                                Axis Bank customer support has been notified about the posted complaint.
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                                  S
                                  Siddharth Saini
                                  from Hoshiarpur, Punjab
                                  Feb 13, 2018
                                  Resolved
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                                  Resolved

                                  Address: Rupnagar, Punjab, 144401
                                  Website: Axis bank

                                  Dear concern
                                  I m holding 2 account in ur bank under my register no[protected] i got unexpected call from no [protected] the person is saying he is speaking from. Axis bank first he ask about my experience then he tell he will activate some plan and money will be deducted from my account and cut the phone i tried lot to call back but it is showing incorrect no i don't want any service and no money should be deducted from my account
                                  Mar 16, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 13, 2018
                                  Axis Bank Customer Care's response
                                  Hi Siddharth,

                                  Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.
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                                    @yadav
                                    from Delhi, Delhi
                                    Feb 13, 2018
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                                    Address: Varanasi, Uttar Pradesh, 221105
                                    Website: [email protected]

                                    सेवा में,
                                    श्रीमान महोदय में मीना देवी में असिक्स बैंक को कार्ड नंबर xxxxxxxxxxxx7205 की उपभोग्ता हु में दिनांक 17.12.2017 को मेने 16000 Rs. एटीएम कार्ड के द्वारा निकाला जिसमे से 10000 Rs. निकला बाकी पैसा नहीं निकला और पुनः मेने 2000 Rs. निकाला जिसमे से कोई रकम नहीं निकला और मेरे खाते से पूरा पैसा काट लिया गया जिसके बारे में मेने बैंक को सूचित किया और उसका शिकायत नंबर 36937752 हे 18.12.2017 को किया था जिसका बैंक के द्वारा अभी तक कोई समाधान नहीं किया गया .
                                    अत श्रीमान जी से निवेदन हे कि इस विषय पर धयान दिया जाए
                                    मेरा मोबाइल नंबर [protected]
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Feb 13, 2018
                                    Updated by @yadav
                                    श्रीमान महोदय में मीना देवी में असिक्स बैंक को कार्ड नंबर xxxxxxxxxxxx7205 की उपभोग्ता हु में दिनांक 17.12.2017 को मेने 16000 Rs. एटीएम कार्ड के द्वारा निकाला जिसमे से 10000 Rs. निकला बाकी पैसा नहीं निकला और पुनः मेने 2000 Rs. निकाला जिसमे से कोई रकम नहीं निकला और मेरे खाते से पूरा पैसा काट लिया गया जिसके बारे में मेने बैंक को सूचित किया और उसका शिकायत नंबर 36937752 हे 18.12.2017 को किया था जिसका बैंक के द्वारा अभी तक कोई समाधान नहीं किया गया .
                                    अत श्रीमान जी से निवेदन हे कि इस विषय पर धयान दिया जाए
                                    मेरा मोबाइल नंबर [protected]
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