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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 372

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S
shehnazd
from Anand, Gujarat
Feb 6, 2018
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Being my first loan I was cheated and provided a loan for 20% interest but he never called in to reduce it as he promised plus I have a 5 month old child and don't have any income but the recovery agents are threatening me and my family they torcher me every single day and are not ready to guide me when i have told them that i wish to pay the amount...worse experience and they don't have any respect to talk to a women also
Axis Bank customer support has been notified about the posted complaint.
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    M
    Maniesh Jadhav
    from Aizawl, Mizoram
    Feb 6, 2018
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    Sir/madam, i m having saving account in tezpur, assam branch. I tried debit card at sbi atm, station road, shimalgudi. I tried twice there it showed message of time out but didn't dispense cash. Then tried with another atm of sbi in shimalgudi where i got rs 30000 only n received message of your transaction are over try tomorrow. But came to know later that rs 50000 deducted from my account. I lost rs 20000. I confirm it with branch later. How will i get my money back. Regards manish jadhav.
    Axis Bank customer support has been notified about the posted complaint.
    Wrong debit was made to the credit card for overlimit charges, despite there being no overlimit.

    On chasing the customer case SR no was issued, but there is no resolution is there for last one month. No call is being connected to customer care no as well.
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      K
      Kamalakkannan Ns
      from Thrissur, Kerala
      Feb 6, 2018
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      Address: Chennai, Tamil Nadu

      I took a personal loan in axis bank november 2017. Personal loan agent for axis bank processed my loan and promised he will waive off the processing fee only the loan processed. After the loan processed he saying there is some change in bank policy and we are talking with bank it will be credited in few days
      Almost now feb my 3rd emi deducted
      They requested till every week and finally said till feb 5.. So i waited but these guys not at all picking the call.. And not responding

      Total amt is around 11k

      Now these guys not picking up the phone and frequently changing the mobile no and always i am hearing switched off, not reachable

      Please inform how to proceed further..
      Axis Bank customer support has been notified about the posted complaint.
      Sir,

      I am using Axis Pay UPI.in that I did one transaction on 29 January .but beneficiary didn't get the amount.but in my account amount is debited. my Transaction Id is[[protected]].but there is no response from axispay custmer care .i want my money back.
      Dear Sir,
      Pl find attached file for your further action

      Kindly resolve the issue as early as possible

      Thanks & Regards
      Manoharsingh
      [protected]
      Required death claim form for my brother
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        S
        sglalert
        from Madhipura, Bihar
        Feb 5, 2018
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        Address: Ranchi, Jharkhand, 834002

        Sir
        My company account number is [protected]
        I had made deposit of 83900 rs by cheque but account is showing 69326 rs. Account is debited 147264 rs in the name of minimum account balance.
        This time i am not able to pay this such amount and i promise to keep maintain my account from today.
        I request you to refund my amount which has been deducted.
        Regards
        Axis Bank customer support has been notified about the posted complaint.
        Feb 06, 2018
        Updated by sglalert
        Sir
        My company account number is [protected]
        I had made deposit of 83900 rs by cheque but account is showing 69326 rs . Account is debited 14274 rs in the name of minimum account balance.
        this time I am not able to pay this such amount and I promise to keep maintain my account from today.
        I request you to refund my amount which has been deducted.
        Regards
        I am really worried about this axis bank... I have a minimum bank balance and not able to withdraw or transfer money, it shows your account is inactive, what is the trouble, and customer care executive is careless... So please try to refund my money or else I am gonna cancel my account...
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          D
          Dhatchayani Mudaliar
          from Kunnattur, Tamil Nadu
          Feb 5, 2018
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          Address: Chennai, Tamil Nadu, 600028

          Sir, I made a part payment of RS. 1 Lakh from my axis bank to axis personal loan account on 23rd Jan 2018. My amount got credited on the same day

          In spite of email them, I was finally asked on the third day i.e. on 26th Jan 2018, if I want to go for emi amount reduction or no. of emi reduction, for which I promptly responded over phone and thru email also

          From the day my amount was debited, and till today i.e., 5th Feb 2018 I am harrassed with only messages saying its team is reviewing it.

          And finally today I got a repayment schedule, giving the amount as received on today, . I had my monthly emi pmt on every 5th and after making this month payment thru ecs, the credit amount of RS. 1 Lakh was accepted as received

          I am made to pay the full interest of the entire amt for this month not on the remaining principle

          The bank has harassed me the last 15 days. And now finally they have done, what they felt it convenient. Then who is going to pay interest for my amount debited and held for 15 days with the bank

          The banks are showing their super power to a common man.

          Sending all communications and interactions with the bank
          Axis Bank customer support has been notified about the posted complaint.
          Feb 01, 2018
          jik123's response
          Dear Sir, the amount of rs 1899 for one assist service was deducted from my account by your bank representative. My consent for the service was not taken and the amount was deducted instantly. Kindly refund the amount at your earliest.

          Thank you for your precious time and consideration.
          I’m not able send the mail for requesting my credit limit enhancement

          Pls share the e-mail id to which I can send
          Dear sir, please cancel my one assist service .
          My relationship no. is 3736411 . Refund Rs. 1899.00 deducted from my account at your earliest.

          thanks
          javed iqbal khan
          Dear Customer

          Greetings from OneAssist...!

          We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2862623 & the refund will get processed in 7 working days.

          Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

          Regards

          Sagar

          (Team OneAssist)
          jik123's reply, Feb 12, 2018
          Dear Sagar Sir,

          Thank you for your reply.

          Kindly refund the amount Rs 1899 in my account at your earliest.

          Mr. Javed Iqbal khan
          My name is mo akhtar Dadri Gautam Budh Nagar 203207 pin code My account is credit card offer but but no apply credit card my account is offer lifetime free but customer care is 100 rupees please I am request my money is return
          Dear sir,

          Third Reminder: Cancellation of one assist service

          My relationship no. is 3736411 . Refund Rs. 1899.00 deducted from my account at your earliest.

          The amount is not refunded till now. The amount was deducted without consultation and my approval.

          thanks
          javed iqbal khan
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            K
            kausalyaraji
            from Tiruttangal, Tamil Nadu
            Feb 5, 2018
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            I made the settlement in june 2016 but still im receiving the statement shows that i have the outstanding amount around 950 rupees. I try to contact customer support executives but no use. Kindly solve the issue
            Card number - [protected]. It reflects in my cibil score. Due to this, i am facing problem in getting the offer in bank because of my cibil score. Kindly solve the issue as soon as possible.
            Axis Bank customer support has been notified about the posted complaint.
            I recharged my jio number via upi payments system to address but recharge was unsuccessful. But the amount of ₹498 was deducted from my sbi bank account!
            Plz refund my money plz🙏
            Email ID: [protected]@gmail.com
            Contact no. [protected]
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              S
              subal dey sarkar
              from Chennai, Tamil Nadu
              Feb 5, 2018
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              Address: 395009

              Dear sir
              As par given below of personal loan closing detail. I am paid Rs.88505/- date 17th jan-2018 But my outstanding amount 1st jan[protected]. given detail attach, MY loan account no is PPR[protected]. Request to close of my personal loan account. ( i went to you loan branch at Surat date 15th jan-2018, at that tine more that 150nos public Que for close of loan, i am Que 5hr. after is it not taken my application, so that I paid only account of this amount, please calculating & refund execs amount to my original account). I hope you will do it.
              Thanks
              Regard s
              my contract no
              [protected] / [protected]
              Axis Bank customer support has been notified about the posted complaint.
              Feb 05, 2018
              Updated by subal dey sarkar
              Dear sir
              As par given below of personal loan closing detail. all ready I am paid Rs.188505/- date 17th jan-2018 But my outstanding amount 1st jan-2018 Rs.179092. MY loan account no is PPR[protected]. Request to close of my personal loan account. ( i went to you loan branch at Surat date 15th jan-2018, at that tine more that 150nos public Que for close of loan, i am Que 5hr. after is it not taken my application, so that I paid only account of this amount, please calculating & refund execs amount to my original account). I hope you will do it.

              Thanks
              Regard s
              my contract no
              [protected] / [protected]
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                V
                vinodkat82
                from Delhi, Delhi
                Feb 5, 2018
                Resolved
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                Resolved

                Address: New Delhi, Delhi

                I have did wrongly transfer for axix bank account number [protected]
                Ifsc code - utib0001986
                Amount rs 5200. From my corporation bank net banking account number is [protected].
                On dated 03/02/2018 saturday at 5.53 pm.
                My ifsc code is corp0000639
                And transcation/refrence no of imps is[protected].
                Please return my money to my corporation bank account number.
                Please its a very humble request.
                Please help me. I belong from a middle class family.
                It is very high amount for me and my family. Please help.
                Hoping for a favourable reply.
                Thanks.
                Feb 16, 2018
                Complaint marked as Resolved 
                no one call me and no one mail me. my problem is till pending now on dated 15/2/2018 .
                Axis Bank customer support has been notified about the posted complaint.
                Feb 06, 2018
                Updated by vinodkat82
                I have did wrongly transfer for axix bank account number [protected]
                Ifsc code - utib0001986
                Amount rs 5200. From my corporation bank net banking account number is [protected].
                On dated 03/02/2018 saturday at 5.53 pm.
                My ifsc code is corp0000639
                And transcation/refrence no of imps is[protected].
                Please return my money to my corporation bank account number.
                Please its a very humble request.
                Please help me. I belong from a middle class family.
                It is very high amount for me and my family. Please help.
                Hoping for a favourable reply.
                Thanks.
                Feb 12, 2018
                Updated by vinodkat82
                PLEASE TAKE SOME ACTION ONE WEEK COMPLETED
                Feb 26, 2018
                Updated by vinodkat82
                NO ONE CALL ME AGAINST MY COMPLAINT AND NO MAIL HAS BEEN RECIEVED TILL KNOW
                I POSTED MY COMPLAINT 3/2/2018 .
                MY PROBLEM IS NOT RESOLVE TILL NOW 26/2/2018...
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                  H
                  Harvinder Singh Uppal
                  from Solapur, Maharashtra
                  Feb 5, 2018
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                  Address: New Delhi, Delhi

                  I harvinder singh uppal s/o ranjeet singh uppal. I am mailing you on the behalf of my father mr. Ranjeet singh.
                  He is retired from ndmc. His pension account is in axis bank. A/c no. [protected].

                  His account is freezed for rs. 34000 without any intimation. We visited nearest branch and they told that there is a court order through kangra bank. So they freezed the above said account. They showed the court order which says that 5000 per month should be debited from the a/c there is no such point in that order that allows bank to freeze the whole account. Then why such unprofessional activities are done by axis bank branch. Is there any rules that axis bank can freeze its customer's account without any intimation? Please provide..

                  The loan from kangra bank is in dispute from 10 years and he has opened his axis bank account in 2017, moreover he does not owe any loan from axis bank.

                  My father is a sugar patient and his wife is also suffering from various medical problems. He has to pay monthly house rent and various other expenses including medicines.. Because of this freeze of accounts he will not be able to get basic needs and medicines that are required to live. Now my parents are in tension and i am in fear that my parents who are senior citizens may got serious as they remain ill. Axis bank will be responsible for any further loss.

                  The treatment of customers through axis bank is unprofessional and allows me to think twice from making future relations with this bank. I request you to remove this freeze as soon as possible.

                  There is no issues with axis bank from my side as well as from your side. So i request you to take necessary action of removing account freeze as soon as possible.

                  Look into this matter soon because my father will take a legal action against axis bank because of your negligence and not giving prior information or intimation regarding the customers account.

                  I will be highly thankful to you for the necessary actions by you regarding this matter.

                  Harvinder singh uppal
                  Cont no [protected]
                  Axis Bank customer support has been notified about the posted complaint.
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                    K
                    Ketan84
                    from Ahmedabad, Gujarat
                    Feb 5, 2018
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                    Address: Ahmedabad, Gujarat, 382481
                    Website: www.axisbank.com

                    Axis bank is a cheater and they took customer money of ipo. Their staff is so poor and illiterate people and don't know how to deal with client. F — k off with their services. Even manager is not trained and can't give proper respond. Don't put your money in axis bank ever. Even the customer care is so stupid and not able to solve any queries of clients.
                    Axis Bank customer support has been notified about the posted complaint.
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                      C
                      Chandan816
                      from Bengaluru, Karnataka
                      Feb 4, 2018
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                      Address: 560041

                      Hi, iam chandan recently i opened an salary account in axis bank and i got welcome kit to the person who completed this process told that, account will be activated within 7 working days, but almost 20 days over account not yet activated. I think why this axis bank process takes so long to activate an account even having latest technology. Pls fix this issue as soon as possible

                      Customer id[protected]
                      Account num-[protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        Sgmishra7
                        from Jaipur, Rajasthan
                        Feb 4, 2018
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                        Address: Jaipur, Rajasthan, 302001
                        Website: Axis Bank.com

                        I did not make any request to change the number in the bank,
                        However, the mobile number of my account has been changed. My registered mobile number was [protected] complaint, even after going to the branch, they said, go to your head branch, my salaries account. My customer id is[protected], please take proper action, i am getting very inconvenience.
                        Axis Bank customer support has been notified about the posted complaint.
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                          A
                          Avinash Sonawale
                          from Pune, Maharashtra
                          Feb 3, 2018
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                          Address: 400067

                          As per the information mentioned on axis website, the average response time for a query/compliant mail is 10 days. But it's been more then 15 days that i haven't received any response (Not even the acknowledgement mail) to the complaint mail that i have sent.

                          This shows how irresponsible the management is, including the higher level officials.

                          Very pathetic customer service, i must say.
                          Axis Bank customer support has been notified about the posted complaint.
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                            S
                            Sunp Eric
                            from Hyderabad, Telangana
                            Feb 3, 2018
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                            Address: Hyderabad, Andhra Pradesh

                            Hi, i have applied for a salary account on 20th december 2017 but my account is yet to be activated. This is inappropriate, so i would like to cancel my account if it is not activated by today. As per the company policy it is suppose to be activated within 3-7 business days.

                            Account number: [protected]

                            (Axis bank - 1st floor, huda techno layout, survey no. 64, madhapur, 500081)

                            Needs reply asap.
                            Axis Bank customer support has been notified about the posted complaint.
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                              E
                              Erum Ahmed
                              from Chennai, Tamil Nadu
                              Feb 3, 2018
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                              Respected sir/madam

                              This is to inform you that i want to raise a complain for axis bank, sarat bose road, kolkata, specially for the employee mr santosh (Mobile no:[protected]) due to no response for my follow up. Its almost 50 days or more (12/12/2017 or 13/12/2017) date of his visit for house call to update the account details of my mother - mrs naheed ahmed, age 59 years, savings account as she is a seni patient of severe arthritis & heart & sugar patient, so due to her health she can not walk or move so much. She also misplaced the debit card, cheque book & entire kit of her account, so i visited the axis bank, sarat bose road, kolkata & requested for house call. All the formalities were done for mobile no. Update & debit card, cheque book requisition & whatever documents mr santosh asked for we provided. Its almost 50 days but nothing has been done. Does it take so much time to process it??? Being a loyal customer of axis bank we are facing such adverse situtation, that even after several follow ups to mr santosh, no proceedings is done, he only miscommits that within 2-3 working days we will recieve the kit at registered address. At the time of opening new accounts they are in such a hurry but after sale service is so pathetic. This is the way to address an aged patients request??? Need an urgent reply please

                              Thanks & regards,
                              Erum farheen ahmed,
                              (Daughter of naheed ahmed)
                              [protected]
                              Erum. [protected]@gmail.com
                              Axis Bank customer support has been notified about the posted complaint.
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                                A
                                Ad2787
                                from Chennai, Tamil Nadu
                                Feb 3, 2018
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                                Address: 600012

                                Dear sir,
                                I need to raise a complain against your axis bank customer care executive regarding credit card loan approved by miscommunication. I think its a very serious issue to follow up & as a result i have to pay more money this month for my credit bill. May be they said it will be adjustable in next month but why should i suffer by someone's mistake & i think you need to take a very serious step in this matter. I forgot his name but i think you people have all the customer's communication record, you can track easily. My credit card last four digit is..1517 & my name is amlan dey. Please do the needful.

                                Thanks
                                Amlan dey
                                Axis Bank customer support has been notified about the posted complaint.
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                                  G
                                  Guda
                                  Feb 2, 2018
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                                  Address: 500016
                                  Website: axisbank.com

                                  It is very surprising that when we do recharge online banking we get otp code immediately but if you want to transfer your own money to someone we don't get otp code, and there is no proper number and e mail id working?? It is a shameful moment for top management who are simply sitting and monthly getting without getting customers satisfaction, and also for technical team running the axis bank.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    C
                                    C Deepak kumar
                                    from Hyderabad, Telangana
                                    Feb 1, 2018
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                                    Dear sir,
                                    On 01.02.2018, i initiated a transfer of rs. 31000/- through axis upi app.
                                    My account debited but the transaction failed.
                                    Trn_id :[protected], time : 16:53:37, dt: 01/02/2018, contact number : [protected]
                                    This amount is not returned to my andhra bank account.
                                    I raised a query : query_id - [protected] / 01.02.2018
                                    Please look into it and arrange to return the amount.
                                    Regards
                                    Nk chadra kumar
                                    Monile no : [protected]
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      G
                                      Girraj Parashar
                                      from Gurgaon, Haryana
                                      Feb 1, 2018
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                                      Address: Palwal, Haryana, 121106

                                      I want to know the basis of loan file reject. Frist time not visit my address and second time due to app score . I submitted all documents . It's not good bank after submitting correct documents the file rejected. Your employer is not talking with me properly. Tell me the reason
                                      My account no [protected]
                                      Name Girraj Singh
                                      Mob [protected]
                                      Dob 15 Oct 1987
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        S
                                        shakeer sk
                                        from Hyderabad, Telangana
                                        Feb 1, 2018
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                                        Dear sir,
                                        in the month of november 2017 my account has been converted from savings to salary account.till that date i was been paying the consolidated charges of rs 590 every month.but even after i changed my account to salary account the bank is deducting consolidated charges every month.when i changed my account to salary it should be automatically changed to zero balance account.
                                        MONEY WERE BEING DEDUCTED FROM MY ACCOUNT FOR NOT MAINTAINING
                                        MINIMUM BALANCE, EVEN AFTER I CHANGED MY ACCOUNT TO SALARY ACCOUNT.
                                        MY ACCOUNT NUMBER [protected]
                                        IFSC UTIB0001017
                                        BRANCH NAME CHIRALA [AP]
                                        please solve this issue
                                        thanks and regards
                                        shakeer sk.
                                        Axis Bank customer support has been notified about the posted complaint.
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