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Axis Bank Complaints & Reviews

2.6
Updated: Apr 16, 2026
Complaints 13013
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6562
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Axis Bank reviews & complaints page 41

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J
jsvijay
Jul 4, 2022
Resolved
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Hi
I don't know why they debit the amount without prior information about the charges regarding cards.
just now I got BRN- card charges 1248 rupees debited from my account. There is no clear information why that charges are falling and how how to resolve those problems. I request for solving this issue and refund the charges. thank you. please respond ASAP.
Aug 14, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2022
Axis Bank Customer Care's response
Hi Vijay, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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    R
    Rajinder saini 3
    Jul 3, 2022
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    Address: Vill bari haveli ropar punjab 140001

    My friend Kuldeep singh he is illatrate he not known how to use credit card
    But his credit card use by another person
    Without using credit card and without sharing any password my credit card number is [protected]
    Pls suit out problem sir branch unable to suitout this problem Mr Rahul is manage our whole family account andFDR AND LI
    But he was not able solve my problem
    My home branch is Ropar
    Brach code is 649
    My mobile number is [protected]/[protected]
    Pls process sir
    Axis Bank customer support has been notified about the posted complaint.
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      A
      Aswin N Varghese
      Jul 3, 2022
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      I have applied for the Flipkart axis Bank credit card and I got message and mail saying the card is approved. I also got the credi card pin number. But didn't receive the card. Even I also didn't get the application number also. Kindly consider this complaint
      Axis Bank customer support has been notified about the posted complaint.
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        N
        Naresh Sura
        from Hyderabad, Telangana
        Jul 3, 2022
        Resolved
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        Resolved

        Address: Hyderabad

        Naresh sura here
        Please Remove my pan number in irda site

        Pan : DEBPS8590P

        Pls, remove urgent basis.I'm not working in the agency but my pan no is at irda site kindly remove it quickly . Facing problem in new job.
        And de-link in corporate please as soon as possible

        Find attachment.

        Thanks
        Naresh Sura
        Jul 3, 2022
        Complaint marked as Resolved 
        They are de-link only individual PAN IN IRDAI Website. But I need de-link in corporate in IRDAI website. I had emailed but they are not resolved my problem
        Axis Bank customer support has been notified about the posted complaint.
        Jul 03, 2022
        Updated by Naresh Sura
        I need to de link PAN in corporate website of IRDAI. Pls solve my problem
        Pan card number removed from there side?
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          S
          Jul 2, 2022
          Resolved
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          Resolved

          Hello Sir
          I m withdrawing money from my Sri Lanka debit card SBi bank. Due to electricity failure my money not dispense but debited my account LKR amount equal to 10000 with all charges. date 2nd July 2022 at 6.50 PM. via atm DPRH 174406 Bisrakh Village.
          My SBI account number which debited is
          [protected]

          SBI Sri Lanka Colombo branch

          Shiv Nandan

          Regards
          Shiv Nandan
          Aug 9, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 06, 2022
          Axis Bank Customer Care's response
          Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx for more information on the referred topic. Regards, Team Axis Bank
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            S
            sweeteshkumar
            from Bharuch, Gujarat
            Jul 2, 2022
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            Address: Axis Bank Fastag

            As per the guidance of customer care executive, I have mailed to etc.[protected]@axisbank.com (on 12/05/2022) for permanently closure of my vehicle GJ16CH7085 fastag due to sell, from my registered email with required KYC.
            After waiting for more than 15 days, I have not received any response on my mail. Then I called to customer care executive again for the update. And as per guidance, I have again dropped mail for asking update.
            Again I have waited a long, but it was no response.
            Likely, I have repeated above steps again and again. But still I am response less.
            Axis Bank customer support has been notified about the posted complaint.
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              S
              Saurabh89109303
              from Kolkata, West Bengal
              Jul 1, 2022
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              I have a saving account but its balance is showing in negative balance
              Axis Bank customer support has been notified about the posted complaint.
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                A
                AnkushPb31
                from Mansa, Punjab
                Jul 1, 2022
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                Cust id:[protected]
                Name:- Ankush Goyal

                I have showing lien amount Debit Card charges 500 plus 90 Rs gst in under lien. This charges is already Recovered in 20 March and 17 Apr. Kindly Remove My lien amount from my account asap.
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  Saniya Shaikh 31
                  Jul 1, 2022
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                  I want to set up my credit card pin Please help me ASAP
                  Aug 2, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 02, 2022
                  Axis Bank Customer Care's response
                  Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/Cards-Credit-PIN-1.aspx for more information on credit card PIN generation. Regards, Team Axis Bank
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                    P
                    Prasantbhu2005
                    from Delhi, Delhi
                    Jul 1, 2022
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                    This is regarding the personal loan account number (PPR[protected] with Axis bank.
                    On 23 March 2022: Paid a part payment of 353000 and the remaining outstanding was 19574. Bank did not change the tenure and instead decreased the EMI (But they had told me to change the tenure in a call before I made the part payment). When I called them They have rectified it and rescheduled the repayment as 14989 for April and 6967 for May. Then I did not track for that loan keeping in mind that the remaining outstanding will be debited from my account through ECS.

                    Recently the legal department of AXIS called and informed me that I have a outstanding of 14401. It was surprised. Then I had checked the email and found one correspondence from the bank. So I tried to paid through the link provided in that mail.

                    But they called again for the money and told me that the last payment was not credited to the loan account.

                    Again I have paid 14401 keeping in mid that the last payment will be reversed back to my bank account.

                    Once again I received one call from their rude legal department for the outstanding. I was shocked. Already paid 14401 two times!

                    Now I can see that they have sent one negative payment in my CIBIL.
                    WHY? Its not my mistake its completely their system failure to
                    1. update the part payment
                    2. Rescheduling the repayment after the part payment
                    3. Worst knowledge of their customer support team to misguide me on the reschedule after the part payment.
                    4. After the reschedule deducting wrong EMI.
                    5. Then not capturing the payment of 14401 (two times).
                    6. Very unethical legal department which is not updated regularly and calling for payments and talking rudely even after the payment.

                    Till now I have not received the extra payment of 14401. Why should we the customer's will be the victim of Bank's ineffective system. They will create the problem and again negative reporting in CIBIL.

                    My home loan interest is also raised due to their negative reporting.

                    VERY OFFSET and HARASSED by this AXIS bank.

                    I need my money back including the home loan interest and my mental stability on this regard.
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      Saniya Shaikh 31
                      Jul 1, 2022
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                      Resolved

                      I want to set my credit card pin Please help me
                      Aug 2, 2022
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 02, 2022
                      Axis Bank Customer Care's response
                      Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/Cards-Credit-PIN-1.aspx for more information on credit card PIN generation. Regards, Team Axis Bank
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                        L
                        lakhan432
                        Jul 1, 2022
                        Resolved
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                        Resolved

                        My name is Ram laxman Dhakar (Kristy Software Solution ) and my mail id [protected]@gmail.com and mobile no. [protected] credit card toolkit not received but my credit card bill is generate so I unable to Pay Credit Card
                        i had already send Mail but my complaint not resolve Please make corrective Action
                        Aug 6, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 03, 2022
                        Axis Bank Customer Care's response
                        Hi, we request you to share the registered mobile number linked with the referred credit card for us to check and assist you further. Regards, Team Axis Bank
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                          M
                          Mohammed Aiyub
                          from Raipur, Chhattisgarh
                          Jul 1, 2022
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                          I have an account on Axis Bank, which is located at 41/2, 1st & 2nd Floor, Ramakrishna Rd, Salem, Tamilnadu-636007. My account number is [protected].

                          1. Unwantedly send Axis Bank Neo card to my address and forced me to activate it.
                          They said it is free of cast but debited Rs.295 from my account and some amount every month.

                          2. I didn't used that Card, But they are asking to pay Rs.758,

                          3. Every day calling and asking to pay above amount. They are not listening what am saying.
                          Axis Bank customer support has been notified about the posted complaint.
                          Jul 03, 2022
                          Updated by Mohammed Aiyub
                          It not yet resolved.
                          Jul 03, 2022
                          Updated by Mohammed Aiyub
                          It is not yet resolved.
                          Verified Support
                          Jul 03, 2022
                          Axis Bank Customer Care's response
                          Hi, we request you to share the numbers from which the calls are received for further assistance in the referred matter. Regards, Team Axis Bank
                          Jul 08, 2022
                          Updated by Mohammed Aiyub
                          [protected]
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                            T
                            tialk kaneti
                            Jun 30, 2022
                            Resolved
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                            Resolved

                            Address: Babu Towers, Chaitanyapuri Colony, Chaitanyapuri, Dilsukhnagar, Hyderabad, Telangana, India

                            Axis Bank CONSUMER LOAN [protected] dated[protected] is opened through Amazon as a debit card EMI by purchasing a mobile phone. This facility is provided by Axis bank through debit card EMI.

                            Axis Bank CONSUMER LOAN [protected] dated[protected] is opened through Flipkart as a debit card EMI by purchasing a Camera. This facility is provided by Axis bank through debit card EMI.

                            In the CIBIL report still these two loan are showing as a active account.

                            I have tried many ways to close the accounts in the axis bank and through customer services. No one has solution or idea how to close these accounts.

                            Due to this, my credit score is affecting a lot.
                            Kindly close my account and do needful.
                            Aug 2, 2022
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 01, 2022
                            Axis Bank Customer Care's response
                            Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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                              N
                              Nandini Gaddikeri
                              Jun 30, 2022
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                              Phone pay transaction failed from axis bank account repeatedly
                              Axis Bank customer support has been notified about the posted complaint.
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                                K
                                Kathir2791
                                from Chennai, Tamil Nadu
                                Jun 30, 2022
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                                My Lien account number : [protected]
                                My Credit Card number : [protected]

                                I have paid my credit card amount Rs. 19, 168.53 on 13th June 2022. It's my salary account. I am already visiting the Credit card branch Kodambakkam. I've already explained everything to Branch Executive. They give assurance I'll removed with in week your account lien was removed. But till not yet. When you go to resolve the issue. I have attach my proof of Payments.

                                Thanks!
                                G R Kathiravan
                                [protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  V
                                  Vst111294
                                  Jun 30, 2022
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                                  Address: H no 103 - 10A police housing colo

                                  Recovery agent is abusing using my personal contacts and calling them he is saying that koi mera kuch nhi ukhad skta ...he is using such languages and calling me on whatsapp i have registered complain against him in local police station ...this is to inform that banks like axis do such type of worst activity abusing my parents
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    D
                                    Dsne
                                    Jun 28, 2022
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                                    I had requested for replacement of debit card on 17th of June 2022, I received a message about the card being delivered to my home branch on Friday 24th of June 2022, I still get it couriered to my home address till now .

                                    This seems too delayed and waiting and pretty much disappointed.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      J
                                      Jashvantbhai Karia the best
                                      Jun 28, 2022
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                                      Address: Bhaktinagar branch Rajkot

                                      Cust Id xx 2915 Consent For Merger CLF Custer Id no 579734 Acct [protected] Karia consultancyRajkot Bhaktinagar branch Rajkot WE Can not Pay portal Charge from N Procure.com Pl active My Card ( Dabit 0 [protected] I Have Many times complain In Bhaktinagr br Rajkot also Toll no [protected] To Mr Riyaz No action Taken from both side If My Dabit Card not active I Have no any alter To Closed My current acct from axis Bank Bhaktinagar br Rajkot

                                      J V Karia Consent for merge CLF Minaxi J karia Consent for Merger CLF

                                      Mo[protected]

                                      Mob [protected]
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        R
                                        Rams SM
                                        Jun 28, 2022
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                                        Dear All,

                                        I have made a Gpay transaction to Naresh [protected] for Rs.20000 with the reference number[protected]. The amount is transferred from my HDFC bank and it's debited but the recipient hasn't received the amount till now. When checked with HDFC bank, they confirmed that the money has been transferred to the following Axis bank account [protected] with the name of Google India.

                                        Can you pls check and revert the payment made, since it has not gone to the desired user.

                                        My contact details - [protected]@gmail.com.
                                        Axis Bank customer support has been notified about the posted complaint.
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