Axis Bank Complaints & Reviews

High interests, high payments, no proper customer response from the bank, indecent response.. Cutting the call while inquiring, wrost everywhere. Only these are the salient features of axis bank.

I would like to cancel my axis bank credit card, which i can`t hold for any more. Here is my axis bank credit card number. ([protected])

Pls do the needful.

Regards,
Maruthi a
Mobile num. [protected], this is my register num.
Personal num. [protected]

Dear sir,
I am not receiving the monthly sb & credit card statement of account. My sb a/c no [protected]
Credit card ending...9664
Pl arrange immediately as the same is required for my aadhar card correction submission and continue to send the same to the new address which has been already updated 8 months ago
Thanks & regards,
S rangarajan

Hi axis bank ceo

Sir

My sb a/c number is [protected]. Name virendra prajapat,
I sent 1000rs through tez upi but i get only 646 rs in my account. When i chat with customer they said it was lien amount of 364rs. My account is asap zero balance account then why u take this type of charges, so please send me my money back. My upi trannsactio id is upi/p2a/[protected]/suresh kumar prajapati

Thanks for kind coopration and nessary action.

Dear sir/mam

I have done transaction from atm id 00spcn3556 (Axis bank atm) at 15:56:40 for rs. 10000 but i received amount of rs. 8500. Kindly confirm to me why i got less amount as i want to withdrawl 10000
Kindly resolve the issue.

I have done transaction from atm id 00spcn3556 (Axis bank atm) at 15:56:40 for rs. 10000 but i received amount of rs. 8500. Kindly confirm to me why i got less amount as i want to withdrawl 10000
Kindly resolve the issue.

Regards
Mohd nadeem

In this regard i have already posted my complaint on 23/12/2017 in this form (Id[protected]. I have submitted my scaned copy of kyc to axis bank cox town branch bangalore one week ago. But the bank has not activated my nri account which was frozen without any notice/alert and also i have not received any reply from the bank. Due to which my family is facing lot of financial problems, but the bank is not taking any action. Axis bank nri consumer service is very poor
Samiulla khan

Hi,

My mother, jharna das, is a customer of axis bank (A/c no [protected]), suri branch. We are facing fraudulent behavior on part of the staff of the said branch.

Incident 1: on the maturing of my mother's fixed deposit, she was asking about the interest rates of fd. A certain staff member led her to believe that he was investing her money in an fd with high interest rate and actually signed her up on a high risk equity driven mf. We all had to visit the branch and insist on the withdrawal of the same the next day. Only then it was withdrawn.

Incident 2: my mother went to the branch to link her adhaar card to her account. She was signed up for a credit card with automatic account debit feature on. And that too without her knowledge or consent.

Incident 3: my mother submitted application for the cancellation of the credit card. Nothing happened.

All these have been going on for months. My mother is not tech savvy and relies on bank staff for her transactions. All this happened in full knowledge of the branch manager and we are tired of seeking redressal. If this doesn't stop, we will be forced to move all our relationships to a different bank.

Regards,
Piyalee das

Axis Bank — amount debited but not received to beneficiary account

2 Reviews
Ka Kavin1327 on Jan 11, 2018
Mark as Resolved

I have made imps transaction on 02/01/2018 for the amount rs 4400 from my axis account to indian bank account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
I contacted axis bank customer care, but no use.

Imps refernce[protected]/01/2018 please return my money 4400
Rf no - (U3376mp42290) date 02/01/2018
Attach stement ac no : [protected]
Thanks with regards
Attech ac no[protected]...

My debit card kept in branch since long time. I am ready to give my another official address of my services place. But branch sarangpur. Ahmedabad. Guj. Shreghantakarn mahavir commercial mkt. Pin 380022. Employee mrs bhumikaben refuse to deliver my debit card with misbehaving words. My services time is 9.00 am to 5.00 pm. So in-between time i can not remain present at home. My name is dr deepak s mehta.

Hi,
I was applied for credit card in axis bank. I'm was get confirmation message from bank deliver your credit card will deliver from blue dart service but blue dart service agent not delivered to me when i saw in blue dart tracking parcel portal then it is show receiver[me] not available but i did't get any call from blue dart service agent.
I received only one message from blue dart service agent.
Regarding this i called to axis bank support team they are not listen my complaint even they are not given to me proper response and put my call again and again hold, after some time i tried to your help line number but it is not connect with my phone when i tried different number they told me you called only from your register number but how can i called they are block my number or any other issue.
Whenever i tried call it will automatically disconnect.
Axis bank support team and their toll free number not providing proper service to customer

Dear sir/madam,
As usual today i started my day with purchasing household items with my wife to the nearest supermarket in our vicinity. Soon after purchase i submitted my axis bank priority debit card, but unfortunately the cashier told me it has been blocked, then i tried next again it has reflected the same message.in the meantime cashier told me you resolve your query till that time i will take the other customers. I was in a pathetic situation from there itself i had called my priorty manager, he has given another shock by saying my saving accout has been blocked/freezed for loan amount unpaid of 2017 and for the same i had to call loan department and personally visit to the branch also but i informed him the same has been closed in 2015. Soon after that he has connected to me the ops. Head of panjim branch. She listen to my whole communication and inform me the same will mail to them and convey the status of the same today itself.
Now the question is why the branch has neither communicated nor mailed me anything on this even though i am so called priority customer of your branch/bank.
If the same has been informed earlier then i was not being ashamed in front of supermarket cashier & customers.
Soon after concluding my conversation with ops. Head of panjim goa branch, i called up phone banking loan department of axis bank, after furnishing all information they came to a conclusion that both the loan account got closed in 2015 and simultaneously they informed me to be untouched with retail banking department.
I need the same has to be resolved today itself without further delay.
Customer id.[protected]
Saving a. C no [protected]
Housing loan a. C no. [protected]
Vehicular loan a. C no.[protected]

Regards,
Naushad g shaikh

Hi, few weeks back. Your sales department called me and offer me my zone credit card. That day she told me the limit of cc is 1.5 lac. After that your representative came my office and collect my necessary documents. Last week i received cc massage. When i logged my axis bank application. I saw there my cc limit show me it's only 40k. How it's possible. Help me out for the situation.
Thanks

Dear sir/medam
Maine mere sbi account se bhim axis pay app k dvara 30.12.17, morning me airtel d2h m 1000 rupees ka recharge dala tha tabi transaction failed bol gaya or rupey kat gaye n hi d2h m recharge aaya please aap se request h meri problem ko solve kre
Tran id[protected]
Ref id-[protected]
Tran. Mode-upi id
I hope you feel my problem
Thanks

I have requested to reactivate my dorment ac [protected] on 11th jan and it is today no action has been taken on that so far. Two days ago i enquired on other branch and they said that i have request for the deactivation and not for the activation. I visited the branch three time consecutive and they have no answer but just wanted me to wait.
For your info i have given my docs at sg highway branch ahmedabad gujarat.
One. More issue with the contact number of same branch never been answered and i have travel 22 kms from my place to just enquire if the ac has any updates. Also from the same number i had recieved call few days ago [protected]

Kindly call
[protected]

Hello sir,
Rs: 43.11 amount has been debited from my a/c without my permission.
In the info it says info: tip/scg. Visa. Pos. Dt160118/
I called axis customer care they said it's for the purchase i made on 16 jan 2018. I purchased something online on 16 jan 2018 and suddenly i have been charged for a tip on 24 jan 2018. Why charging extra now for a purchase?

Without my permission some amount getting debited from my account, it is mentioned in the statement like tip/scg. Visa. Pos. Dt 240116. If i ask customer care they say if i use my debit card in hotel or some shopping it will be charged. Axis bank debited amount for use of debit card for purchasing at shop.
Please kindly clarify in which way the govt collect the tax from lower and middle class people.

My home loan top up application ID.7565575, mr.tyagi, relations manager, axis bank, ranigunj branch, secunderabad is harrasing me very much for sanctioning me home loan top up, for the past 4 weeks he keeps on postponing my home loan top up sanction by saying he is looking into it ( i have all the call recordings),

Everyday i am calling him, he keeps on telling me that he is working on it and i have to give him time, on friday when i again called him he said he is sending my file to Mumbai for Sanction and by tuesday it will sanction, today is tuesday and when i called him again he is asking for time and he will let me know by evening, and now he is not lifting my phone and he switched off his mobile.

I hope he is expecting bribe to sanction my loan, thats why its been 4 weeks he is postponing my top up sanction

pl help me

I have made a neft transfer on 25/10/2017 to hdfc an amount of rs.1000/- which was debited from my account [protected]
Even though I have sent a mail to customer.[protected]@axisbank.com almost 5 times no one responded yet.
The transaction UTR is AXMB[protected].
Receipt No is NAW0FFCK8993.
When I contacted the bank they said contact customer care, when I made a call to customer care they said check with the beneficiary bank. Even though checking in the beneficiary account till now no amount has been reflected in the bank account

I did a transaction on bajaj allianz website to buy an insurance policy.
I paid through UPI by scanning the QR code. after the transaction there was no update on the website that the payment is successful.
Now My account has been debited but I have not received any refund or the update from the bank or the bajaj allianz.
I have contacted my bank they said the transaciton was successful.
I have also contacted the website payment gateway which is billdesk and they are just saying that they have not received any updated from the their bank.

There customer care is very poor since 1 month has past and they cannot track the transaction.

My bank which is axis bank is saying that the transaction is successful but the money has not received to the beneficiary account.

Transaction amount 1745.
Transaction date 20/12/2017
The UPI number[protected]

Hi,

credit card fraud happen with me.Here giving you detail
-first fraud was july-17 and amount rs 15999
-second fraud was oct-17 and amount rs 15999

fraud party detail-
temp credit they mobile wallety pvtyl

my credit card detail-
credit card no-[protected]
account number-[protected]
account holder name-minesh chouhan

many times i visited axis bank near banking circle, gandhidham bhanch kutch 370201, and also submited certain document
-fir copy
-axis bank credit card statement

still bank is not providing any solution for this fraud.
Kindly help to resolve this.

Thanks and regards

minesh chouhan
[protected]
[protected]

On 04:16 p.m. 22/01/2018 I made a payment of ₹305 on IRCTC through [protected]@ybl (phonpe UPI) via razorpay and the amount successfully goes to razorpay but IRCTC shows my transaction is failed and not provide ticket.
IRCTC username (ushakatre)
UTR(Unique transaction reference[protected]
Transaction id ICIb871bf43ba5e449b99645d0dd5817d08
Phonpe Transaction id P1801221617325451257368
IRCTC transaction id [protected]
Axis bank a/c no.[protected](Kishori katre)
Please initiate the refund.
Contact no [protected]
Please suggest me what to do.